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HP LaserJet Pro MFP M521 Printer Repair Manual...
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Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Edition 1, 12/2012...
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Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product.
Table of contents 1 Removal and replacement ....................1 Removal and replacement strategy ..................... 2 General cautions during removal and replacement ............2 Electrostatic discharge ....................2 Required tools ......................3 Types of screws ......................3 Service approach ........................5 Before performing service ..................
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Right-rear cover ..................30 Tray 1 cover .................... 32 Cartridge-door assembly ................34 Right cover assembly ................36 Lower right cover ..................41 Reinstall the lower right cover ............. 43 I/O plate ....................44 Document feeder assemblies and scanner ..............46 Document feeder/scanner assembly ............
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Environmental sensor ................128 High-voltage power supply (HVPS) ............130 2 Parts and diagrams ...................... 139 Order parts by authorized service providers ................140 Order parts, accessories, and supplies ..............140 Supplies part numbers ................... 140 Customer self-repair (CSR) and service kits ............... 141 Related documentation and software ..................
Replacing FRUs is generally the reverse of removal. Occasionally, notes and tips are included to provide directions for difficult or critical replacement procedures. HP does not support repairing individual subassemblies or troubleshooting to the component level. WARNING! Turn the product off, wait 5 seconds, and then remove the power cable before attempting to service the product.
Required tools #2 Phillips 152 mm (6 in) screwdriver with magnetic tip ● #2 Phillips 76 mm (3 in) screwdriver with magnetic tip ● Small flat-tip screwdriver ● Small needle-nose pliers ● ESD mat ● Penlight ● CAUTION: Always use a Phillips screwdriver (callout 1). Do not use a Pozidriv® screwdriver (callout 2) or any motorized screwdriver.
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14 mm Chapter 1 Removal and replacement ENWW...
Service approach Product repair normally begins by using the product internal diagnostics and the following two-step process: Isolate the problem to the major system (for example, the network, the server, or the product). Troubleshoot the problem by using the procedures in the solve problems chapter of the Troubleshooting Manual.
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Print a configuration page, and then verify that the expected printing sounds occur. The fans start and the rollers turn. Print a demo page, and then verify that the print quality is as expected. Send a print job from the host computer, and then verify that the output meets expectations. If necessary, restore any customer-specified settings.
Formatter connections Figure 1-3 Formatter connections J18 WIFI J21 ADF SCAN J17 THUMB J22 ADF MOTOR SCANNER J8 LAN POWER J16 USB DEVICE J24 SNAPPER FAX Item Description Item Description Control panel Flatbed scanner Power Flatbed motor ADF/Scanner USB Device ADF motor Snapper Fax Wifi...
Removal and replacement procedures Customer self repair (CSR) assemblies Toner cartridge CAUTION: If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. Press the cartridge-door release button, and then open the cartridge door. Make sure that the door is completely open.
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Grasp the toner-cartridge handle and pull it out of the product. CAUTION: Do not touch the green roller. Doing so can damage the cartridge. Do not expose the cartridge to strong light. Cover the cartridge with a sheet of paper to protect it from light. Reinstallation tip Align the toner cartridge with its slot and insert the toner cartridge until it clicks into place.
Tray 2 or Tray 3 assembly NOTE: Use this procedure to remove the Tray 2 or Tray 3 assembly. Pull the tray straight out of the product until it stops. Carefully lift up on the tray to release it, and ▲...
Document feeder rollers Document feeder pickup roller CAUTION: Do not touch the surface of the roller. Skin oils deposited on the roller might cause print- quality problems. NOTE: If you did not remove Tray 2 or 3 before servicing the product, remove them now. Carefully place the product front-side up, so that you can see into the opening where the tray would be installed.
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Release one tab, and then rotate the roller out and away from the product to remove it. TIP: It might be easier to release the tab by using a small flat-tip screwdriver. Figure 1-9 Remove the document feeder pickup roller (2 of 2) Removal and replacement procedures ENWW...
Document feeder separation roller CAUTION: Do not touch the surface of the roller. Skin oils deposited on the roller might cause print- quality problems. Open the document feeder cover. Figure 1-10 Remove the document feeder separation roller (1 of 2) Release one tab, and then rotate the roller out and away from the product to remove it.
Document feeder separation pad CAUTION: Do not touch the surface of the pad. Skin oils deposited on the roller might cause paper- handling problems. Open the document feeder cover. Figure 1-12 Remove the document feeder separation pad (1 of 2) Press down on the document feeder separation pad to release the pad, and then remove the separation pad.
External panels, covers, doors, and formatter Formatter cover Slide the formatter cover toward the rear of the product to remove. ▲ Figure 1-14 Remove the formatter cover Chapter 1 Removal and replacement ENWW...
Formatter PCA WARNING! ESD sensitive component. Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Disconnect 10 cables/FFCs (M521dw) or 9 cables/FFCs (M521dn). NOTE: To locate the formatter connector locations, see Formatter connections on page Figure 1-15 Remove the formatter PCA (1 of 2) Remove five screws and then carefully remove the formatter PCA.
Fax PCA and cable WARNING! ESD sensitive component. Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Disconnect one connector on the fax PCA. Figure 1-17 Remove the fax PCA and cable (1 of 2) Remove four screws, and then remove the fax PCA from the product. Figure 1-18 Remove the fax PCA and cable (2 of 2) Chapter 1 Removal and replacement...
Interconnect board (ICB) Disconnect two FFCs and two connectors. Figure 1-19 Remove the ICB (1 of 2 Remove two screws. Figure 1-20 Remove the ICB (2 of 2) Remove the ICB. Removal and replacement procedures ENWW...
Formatter stay Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Formatter PCA. See Formatter PCA on page ● Fax PCA and cable. See Fax PCA and cable on page ● ICB. See Interconnect board (ICB) on page ●...
Dummy cover Before proceeding, remove the following components: Formatter cover. See Formatter cover on page ● Remove one screw (callout 1) and release one tab (callout 2). Figure 1-22 Remove the dummy cover (1 of 2) Reinstallation tip Disconnect the control-panel cable from the formatter to provide additional access to the tab.
Rear cover assembly Open the rear door. Figure 1-24 Remove the rear cover assembly (1 of 8) Gently pull down on the door and lower the door until it is fully open. Figure 1-25 Remove the rear cover assembly (2 of 8) Chapter 1 Removal and replacement ENWW...
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Push up on the link arm to release it. CAUTION: The link arm is under spring tension. Do not let the link arm snap back toward the product when you release it. Figure 1-26 Remove the rear cover assembly (3 of 8) Remove two screws.
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Open the lower-rear door, and then release one tab (callout 1). Figure 1-28 Remove the rear cover assembly (5 of 8) Release one tab (callout 1). Figure 1-29 Remove the rear cover assembly (6 of 8) Chapter 1 Removal and replacement ENWW...
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Rotate the bottom of the rear cover assembly away from the product. Figure 1-30 Remove the rear cover assembly (7 of 8) Pull down on the rear cover assembly to remove it. Figure 1-31 Remove the rear cover assembly (8 of 8) Reinstallation tip Insert the top of the cover first to make sure the tabs are in place and then rotate the bottom of the cover into place.
Left cover Before proceeding, remove the following: Rear cover assembly. See Rear cover assembly on page ● Remove one screw (callout 1). Figure 1-32 Remove the left cover (1 of 3) Chapter 1 Removal and replacement ENWW...
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Grip the cover and pull it away from the product. Release the first tab (callout 1), and then release the second tab (callout 2). Release the third tab (callout 3), if necessary, to separate the cover from the product. TIP: The tab inside the tray cavity (callout 2) is located below the plastic tray rail.
Right-rear cover Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Rear cover assembly. See Rear cover assembly on page ● Slide the right-rear cover toward the inside of the product to release it. Figure 1-35 Remove the right-rear cover (1 of 2) Rotate the bottom of the cover away from the product, and then pull down on the cover to remove Figure 1-36...
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Reinstall the right-rear cover Make sure to slide the tab on the top of the cover under the sheet-metal clip. ▲ Figure 1-37 Reinstall the right-rear cover Removal and replacement procedures ENWW...
Tray 1 cover Before proceeding, remove the following: Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ● Carefully release two retaining arms (callout 1). Figure 1-38 Remove Tray 1 cover (1 of 3) Slightly lift the cover to a 45 degree angle, and then slide it toward the left side of the product.
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Remove the Tray 1 cover. Figure 1-40 Remove Tray 1 cover (3 of 3) Removal and replacement procedures ENWW...
Cartridge-door assembly Before proceeding, remove the following: Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ● Tray 1 cover. See Tray 1 cover on page ● TIP: The cartridge-door assembly can be removed without removing the Tray 1 cover. However, it is easier to remove and reinstall the door assembly when the Tray 1 cover is not installed.
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Open the cartridge door slightly and then slide the assembly toward the left side of the product to release it from the hinge pins. CAUTION: You can flex the link arm (callout 1), but be careful not to damage it. Figure 1-42 Remove the cartridge-door assembly (2 of 3) After releasing from the hinge pins, move the cartridge door to the right to release the pressure on...
Right cover assembly Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page 23 ● Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ●...
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Remove two screws on the right-side of the product. Figure 1-45 Remove the right cover assembly (2 of 5) Remove one screw from the upper-right side of the product. Figure 1-46 Remove the right cover assembly (3 of 5) Removal and replacement procedures ENWW...
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Release one tab, and then slide the cover toward the front of the product to remove. CAUTION: Do not damage the covers or the cartridge-door assembly (if you did not remove it) when you remove the cover from the product. Do not dislodge the power-switch assembly when you rotate the cover assembly away from the product.
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Reinstall the right cover Slide the cover onto the product from the front. Make sure the cover is aligned correctly at the top. The top of the cover should slide over the chassis, and the lower section of the cover should slide behind the chassis.
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Make sure the two tabs are securely inserted. Figure 1-51 Reinstall the right cover assembly (3 of 3) Chapter 1 Removal and replacement ENWW...
Lower right cover Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Formatter PCA. See Formatter PCA on page ● Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ●...
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Raise the right side of the product (callout 1), slide the lower-right cover (callout 2) toward the front of the product, and then rotate the cover away from the product. Figure 1-53 Remove the lower right cover (2 of 3) Remove the lower-right cover.
Reinstall the lower right cover Carefully raise the right side of the product, find the three slots in the chassis (callout 1), and the three tabs (callout 2) along the bottom of the cover. Figure 1-55 Reinstall the lower right cover (1 of 2) Rotate the cover up to engage the tabs with the slots, and then slide the cover toward the front of the product to install it.
I/O plate Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Formatter PCA. See Formatter PCA on page ● Fax PCA. See Fax PCA and cable on page ● ICB, See Interconnect board (ICB) on page ●...
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Slide the sheet-metal bracket up to release it, and then remove the bracket. NOTE: You might need to pull outward on the lower-right cover (callout 1) to release the sheet- metal bracket. Reinstallation tip When you reinstall the bracket, make sure that the tab is engaged in the slot in the chassis (callout 2).
Document feeder assemblies and scanner Document feeder/scanner assembly Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ●...
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Feed the FFCs and connectors through their retainers. Figure 1-60 Remove the document feeder/scanner assembly (2 of 7) Disconnect one screw, and then remove the USB ground wire. Figure 1-61 Remove the document feeder/scanner assembly (3 of 7) Removal and replacement procedures ENWW...
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Remove one screw on the right side of the document feeder/scanner assembly. Figure 1-62 Remove the document feeder/scanner assembly (4 of 7) Remove one screw on the rear-right side of the document feeder/scanner assembly (callout 1) , and then remove the grounding screw on the rear-left side of the document feeder/scanner assembly (callout 2).
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Remove one screw on the left-side of the document feeder/scanner assembly. NOTE: Rear-right document feeder/scanner ground screw shown still installed in this photo. Figure 1-64 Remove the document feeder/scanner assembly (6 of 7) Slide the document feeder/scanner assembly back, and then pull up to remove. Figure 1-65 Remove the document feeder/scanner assembly (7 of 7) Removal and replacement procedures...
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Document feeder/scanner whole unit reinstallation When reinstalling the document feeder/scanner assembly, align the four alignment pins on the bottom of the document feeder/scanner assembly with the slots on the chassis. Figure 1-66 Reinstall the document feeder/scanner assembly (1 of 3) Ensure the FFCs and cables are routed through the retainers on the right side of the product.
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When reinstalling the document feeder ground wire, tuck the grounding wire to the left side so it does not interfere with reinstallation of the left cover assembly. Figure 1-68 Reinstall the document feeder/scanner assembly (3 of 3) Removal and replacement procedures ENWW...
Document feeder whole unit kit and scanner whole unit kit Use the following procedure to separate the document feeder assembly from the scanner assembly when either whole unit kit is being replaced. Before proceeding, remove the following: Document feeder/scanner assembly. See Document feeder/scanner assembly on page 46 ●...
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Carefully separate the adhesive-backed FFC from the document feeder/scanner assembly and remove it from the channel beneath the scanner rear cover. Figure 1-70 Remove the Document feeder whole unit kit and scanner whole unit kit (2 of 6) Removal and replacement procedures ENWW...
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Cut the plastic cable ties holding the wire harness to the document feeder/scanner assembly and remove it from the channel beneath scanner rear cover. NOTE: Replace the cable ties to secure the wire harness when reinstalling the document feeder/ scanner whole unit. Figure 1-71 Remove the Document feeder whole unit kit and scanner whole unit kit (3 of 6) Figure 1-72...
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Place the document feeder/scanner assembly right-side up on a flat surface. Lift the document feeder assembly up and release two tabs. Figure 1-73 Remove the Document feeder whole unit kit and scanner whole unit kit (5 of 6) Lift the document feeder assembly up and carefully feed the FFC and wire harness through the slot in the scanner assembly to separate the document feeder assembly from the scanner assembly.
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Route the FFC (callout 3) and reattach it. Figure 1-75 Document feeder assembly and scanner assembly reinstallation tips Chapter 1 Removal and replacement ENWW...
Document feeder hinge assembly Open the document feeder cover. Remove three screws and the document feeder hinge assembly. Figure 1-76 Remove the document feeder hinge assembly Control-panel top-cover Release two tabs on the under-side of the control-panel assembly. Figure 1-77 Remove the control-panel top-cover (1 of 2) Removal and replacement procedures ENWW...
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Lift the top-cover up to remove. Figure 1-78 Remove the control-panel top-cover (2 of 2) Chapter 1 Removal and replacement ENWW...
Control-panel assembly WARNING! ESD sensitive component. Before proceeding, remove the following: Control-panel top-cover. See Control-panel top-cover on page ● Press forward on the control-panel sub-cover and remove the sub-cover. Figure 1-79 Remove the control-panel (1 of 3) Remove the ground screw and wire, the screw holding the control-panel to the tray, and one FFC. Figure 1-80 Remove the control-panel (2 of 3) Slide the control-panel assembly forward and remove.
USB PCA NOTE: It is not necessary to remove the control-panel assembly to remove the USB PCA. However, it might be easier to remove the USB PCA with the control-panel assembly removed. Disconnect the ground wire screw and remove the ground wire. Disconnect one screw near the front of the USB PCA subassembly.
Remove the USB PCA subassembly from the chassis. Figure 1-83 Remove the USB PCA (3 of 4) Place the USB PCA subassembly on a level surface. Remove two screws, and then remove the USB PCA from the sheet metal bracket. Figure 1-84 Remove the USB PCA (4 of 4) Control-panel FFC...
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Carefully place the document feeder/scanner assembly upside down on a level surface. Carefully separate the black, adhesive-attached scanner and motor FFCs and Wi-Fi module cables from the scanner lower cover. Figure 1-85 Remove the control-panel FFC (1 of 6) Remove three screws from the scanner lower cover. Figure 1-86 Remove the control-panel FFC (2 of 6) Chapter 1 Removal and replacement...
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Release one tab and remove the scanner lower cover. Feed the USB and Wi-Fi module cables, and the control-panel FFC, through the openings in the lower cover as you are removing the lower cover. Figure 1-87 Remove the control-panel FFC (3 of 6) Press forward on the control-panel sub-cover, and then remove the sub-cover.
Disconnect the control-panel FFC from the control-panel assembly. Figure 1-89 Remove the control-panel FFC (5 of 6) Remove the control-panel FFC from the document feeder/scanner assembly. Figure 1-90 Remove the control-panel FFC (6 of 6) USB cable and USB grounding cable Before proceeding, remove the following: Document feeder/scanner assembly.
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Carefully place the document feeder/scanner assembly upside down on a level surface. Carefully separate the black, adhesive-attached scanner and motor FFCs from the scanner lower cover. Figure 1-91 Remove the USB cable and USB grounding cable (1 of 5) Remove three screws from the scanner lower cover. Figure 1-92 Remove the USB cable and USB grounding cable (2 of 5) Removal and replacement procedures...
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Release one tab and remove the scanner lower cover. Feed the USB and Wi-Fi module FFCs and the control-panel FFC through the openings in the lower cover as you are removing the lower cover. Figure 1-93 Remove the USB cable and USB grounding cable (3 of 5) Disconnect the USB cable connector from the USB PCA.
Feed the USB cable and the USB grounding cable through the slot in cover to remove. Figure 1-95 Remove the USB cable and USB grounding cable (5 of 5) USB cable re-installation When reinstalling the USB cable, align the white mark on the cable with the slot near the Wi-Fi ▲...
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Carefully place the document feeder/scanner assembly upside down on a level surface. Carefully separate the black, adhesive-attached scanner and motor FFCs and Wi-Fi module FFCs from the scanner lower cover. Figure 1-97 Remove the Wi-Fi module and cable (1 of 6) Remove three screws from the scanner lower cover.
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Release one tab and remove the scanner lower cover. Feed the USB and Wi-Fi module cables and the control-panel FFC through the openings in the lower cover as you are removing the lower cover. Figure 1-99 Remove the Wi-Fi module and cable (3 of 6) Remove one screw, and then remove the Wi-Fi module mounting bracket.
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Release two tabs, and then remove the Wi-Fi module from the mounting bracket. Figure 1-101 Remove the Wi-Fi module and cable (5 of 6) Disconnect the Wi-Fi cable from the Wi-Fi module. Figure 1-102 Remove the Wi-Fi module and cable (6 of 6) Chapter 1 Removal and replacement ENWW...
Main assemblies Tray 1 pickup roller CAUTION: Do not touch the surface of the roller. Skin oils deposited on the roller might cause print- quality problems. Press the cartridge-door release button, and then open the cartridge door. Make sure that the door is completely open.
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Release two tabs, and then rotate the roller out and away from the product to remove it. TIP: It might be easier to release the tabs by using a small flat-tip screwdriver. Figure 1-104 Remove the Tray 1 pickup roller (2 of 2) Chapter 1 Removal and replacement ENWW...
Tray 1 separation pad CAUTION: Do not touch the surface of the pad. Skin oils deposited on the roller might cause paper- handling problems. Press the cartridge-door release button, and then open the cartridge door. Make sure that the door is completely open.
Tray 2 or Tray 3 pickup roller CAUTION: Do not touch the surface of the roller. Skin oils deposited on the roller might cause print- quality problems. NOTE: If you did not remove Tray 2 or Tray 3 before servicing the product, remove them now. Carefully place the product front-side up, so that you can see into the opening where the tray would be installed.
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Carefully remove the black-plastic guard (callout 1). CAUTION: The guard is partially retained by the bushing removed in the previous step. Do not lose the guard when the bushing is removed. Figure 1-108 Remove the Tray 2 or Tray 3 pickup roller (2 of 3) Slide the roller toward the left side of the product, rotate the right end of the roller away from the product, and then remove the roller assembly.
Tray 2 or Tray 3 separation pad CAUTION: Do not touch the surface of the pad. Skin oils deposited on the roller might cause paper- handling problems. Remove the tray. See Tray 2 or Tray 3 assembly on page Remove two screws (callout 1), and then remove the separation pad (callout 2). Figure 1-110 Remove the Tray 2 or Tray 3 separation pad Tray 2 or Tray 3 base-plate roller assembly...
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Locate the base roller assembly (callout 1), release one tab (callout 2), and then slide the assembly toward the outside of the product to release it. Figure 1-111 Tray 2 or Tray 3 base-plate roller assembly (1 of 2) Remove the base-plate roller assembly. Figure 1-112 Tray 2 or Tray 3 base-plate roller assembly (2 of 2) Removal and replacement procedures...
Transfer roller CAUTION: Do not touch the black-sponge portion of the transfer roller. Skin oils deposited on the transfer roller might cause print-quality problems. Press the cartridge-door release button, and then open the cartridge door. Make sure that the door is completely open.
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If necessary, remove the gear, the bushing, and the spring, and then install them on a replacement roller. Figure 1-115 Remove the transfer roller (3 of 3) Removal and replacement procedures ENWW...
Fuser Before proceeding, remove the following: Rear cover assembly. See Rear cover assembly on page ● Right-rear cover. See Right-rear cover on page ● Release two tabs (callout 1) on the duplex paper-feed guide, and then slide the guide toward the rear of the product to remove it.
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Disconnect three connectors (callout 1), and then release one wire harness from the retainer (callout 2). Figure 1-117 Remove the fuser (2 of 4) Remove four screws (callout 1). Figure 1-118 Remove the fuser (3 of 4) Removal and replacement procedures ENWW...
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Pull the fuser out of the back of the product. CAUTION: To avoid damaging the fuser, the cartridge-door assembly must be closed before you remove the fuser. Figure 1-119 Remove the fuser (4 of 4) Chapter 1 Removal and replacement ENWW...
Duplex paper-feed assembly Before proceeding, remove the following components: Rear cover assembly. See Rear cover assembly on page ● Right-rear cover. See Right-rear cover on page ● Release two tabs (callout 1) on the duplex paper-feed guide, and then slide the guide toward the back of the product to remove it.
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Press the green lever (callout 1) to release the duplex paper-feed assembly. Figure 1-121 Remove the duplex paper-feed assembly (2 of 5) Use a small flat-tip screwdriver to carefully pry the sheet-metal tab on the assembly away from the hinge pin to release it. Figure 1-122 Remove the duplex paper-feed assembly (3 of 5) Chapter 1 Removal and replacement...
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Slide the assembly away from the other hinge pin to release it. Figure 1-123 Remove the duplex paper-feed assembly (4 of 5) Pull the duplex paper-feed assembly out of the back of the product. Figure 1-124 Remove the duplex paper-feed assembly (5 of 5) Removal and replacement procedures ENWW...
Registration roller assembly Before proceeding, remove the following components: Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ● Unhook the clasp on the registration roller assembly gear (callout 1), and then slide the gear off of the shaft.
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Lift the registration roller assembly out of the product, gear-end first. Figure 1-127 Removing the registration roller assembly (3 of 3) Removal and replacement procedures ENWW...
Power-switch assembly WARNING! ESD sensitive component. Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page 23 ● Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ●...
Interlock-switch assembly WARNING! ESD sensitive component. Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ●...
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Remove one screw (callout 1), and then carefully remove the interlock switch assembly. CAUTION: The interlock switch is still connected to the product by two wires. Figure 1-130 Remove the interlock-switch assembly (2 of 3) Release two tabs (callout 1), and then carefully remove two wire connectors. Figure 1-131 Remove the interlock-switch assembly (3 of 3) Chapter 1 Removal and replacement...
Tray sensor PCA WARNING! ESD sensitive component. Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page 23 ● Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ●...
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Release one tab. Figure 1-133 Remove the tray sensor PCA (2 of 3) Remove the PCA. Figure 1-134 Remove the tray sensor PCA (3 of 3) Chapter 1 Removal and replacement ENWW...
Main fan WARNING! ESD sensitive component. Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ●...
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To remove the main fan only: Release two tabs (callout 1), and then remove the main fan. Reinstallation tip A third tab (callout 2) cannot be engaged. Reinstallation tip If only the main fan was removed: When the fan is reinstalled, the air must flow into the product.
Top cover Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ●...
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From the left side of the product, remove two self-tapping screws. Figure 1-139 Remove the top cover (2 of 4) Separate each side of the top cover from the chassis. Figure 1-140 Remove the top cover (3 of 4) Chapter 1 Removal and replacement ENWW...
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Slide cover toward the front of the product (callout 1), and then lift the front of the cover (callout 2) to remove. Figure 1-141 Remove the top cover (4 of 4) Reinstall the top cover Make sure the tabs on the chassis are correctly inserted into the slots on the cover. ▲...
Laser scanner WARNING! ESD sensitive component. Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ●...
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Remove the antistatic sponge (callout 1). Figure 1-144 Remove the laser scanner (2 of 5) Disconnect one connector (callout 1) and one FFC (callout 2). Reinstallation tip Make sure that you correctly reconnect the FFC when the laser scanner is installed.
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Remove four screws (callout 1). Figure 1-146 Remove the laser scanner (4 of 5) Lift the laser scanner up and out of the product. Figure 1-147 Remove the laser scanner (5 of 5) Chapter 1 Removal and replacement ENWW...
Tag holder assembly Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ●...
DC controller WARNING! ESD sensitive component. Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ●...
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Release two tabs, and then carefully remove two wire connectors from the interlock switch assembly. TIP: It might be easier to release these connectors by first removing the interlock switch. See Interlock-switch assembly on page Figure 1-150 Remove the DC controller (2 of 6) Figure 1-151 Remove the DC controller (3 of 6) Removal and replacement procedures...
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DC controller only: Remove four screws and then remove the PCA. Figure 1-152 Remove the DC controller (4 of 6) DC controller and sheet-metal plate: Do the following. Remove two screws (callout 1), and then remove the fan and duct assembly (callout 2). Figure 1-153 Remove the DC controller (5 of 6) Chapter 1 Removal and replacement...
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Remove two screws (callout 1), and then remove the PCA and sheet-metal plate. Figure 1-154 Remove the DC controller (6 of 6) Removal and replacement procedures ENWW...
Low-voltage power supply (LVPS) WARNING! ESD sensitive component. Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Formatter PCA. See Formatter PCA on page ● Rear cover assembly. See Rear cover assembly on page ●...
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Remove one screw (callout 1), the wire harness holder (callout 2), and the sheet-metal bracket (callout 3). TIP: If the wire harness holder (callout 2) becomes dislodged, replace it as shown below. Figure 1-156 Remove the LVPS (2 of 10) Remove two screws and the plastic retainer.
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Remove two screws and the sheet metal bracket. Figure 1-158 Remove the LVPS (4 of 10) Remove the main fan. See Main fan on page Disconnect eight connectors and two FFCs from the DC controller. NOTE: To locate DC controller connector locations, see DC controller connections on page Figure 1-159 Remove the LVPS (5 of 10)
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Release the wire harness from the holders. Figure 1-160 Remove the LVPS (6 of 10) Remove six screws (callout 1) and disconnect one connector (callout 2). Figure 1-161 Remove the LVPS (7 of 10) Removal and replacement procedures ENWW...
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Lift the LVPS to clear two tabs. Figure 1-162 Remove the LVPS (8 of 8) Tip the LVPS away from the product (callout 1) and then disconnect one FFC (callout 2). Figure 1-163 Remove the LVPS (9 of 10) Reinstallation tip Make sure to reconnect the FFC.
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Remove the LVPS. Figure 1-164 Remove the LVPS (10 of 10) Reinstall the LVPS The black plastic cap can become dislodged when removing the LVPS. Reattach the cap before ▲ reinstalling the assembly. NOTE: Be sure to reconnect the FFC. A 51 error will occur if it is not connected. Figure 1-165 Reinstall the LVPS Removal and replacement procedures...
Tray 2 paper pickup assembly Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Rear cover assembly. See Rear cover assembly on page ● Left cover. See Left cover on page ●...
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Turn the product on its side. Remove one screw (callout 1). NOTE: In this figure the gear cover is shown removed for clarity. Do not remove the gear cover yet. The gears behind the cover are not captive and can easily be dislodged if the cover is removed at this time.
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Remove one screw (callout 1), and then carefully remove the right-side guide (callout 2). CAUTION: Remove the guide carefully. The solenoid and cable remain attached to the guide during removal. Figure 1-168 Remove the Tray 2 paper pickup assembly (3 of 10) Remove one screw (callout 1), and then remove the left-side guide (callout 2).
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Remove one screw (callout 1), release one tab (callout 2), and then slide the guide toward the front of the product to release it. Remove the guide. Figure 1-170 Remove the Tray 2 paper pickup assembly (5 of 10) Put the product on its side so that the gear cover faces up. Remove three screws (callout 1) and the gear cover.
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Disconnect one connector. Figure 1-172 Remove the Tray 2 paper pickup assembly (7 of 10) Release one tab (callout 1), and then remove one gear (callout 2). Figure 1-173 Remove the Tray 2 paper pickup assembly (8 of 10) Chapter 1 Removal and replacement ENWW...
Page 127
Remove two screws (callout 1) and the idler roller assembly (callout 2). Figure 1-174 Remove the Tray 2 paper pickup assembly (9 of 10) Remove four screws and the Tray 2 paper pickup assembly. Rotate the left side of the assembly away from the product first, and then remove the right side of the assembly.
Tray 1 or Tray 2 pickup solenoid Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Formatter PCA. See Formatter PCA on page ● Rear cover assembly. See Rear cover assembly on page ●...
Page 129
Put the product on its side so that the gear cover faces up. Remove three screws (callout 1) and the gear cover. Reinstallation tip Note the location of the FFC (callout 2) and the shaft (callout 3) for reinstallation. Figure 1-177 Remove the Tray 1 or Tray 2 pickup solenoid (2 of 3) For the Tray 2 pickup solenoid: Remove one screw (callout 1), and then remove the solenoid (callout 2).
Fuser motor WARNING! ESD sensitive component. Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Formatter PCA. See Formatter PCA on page ● Rear cover assembly. See Rear cover assembly on page ●...
Pendulum assembly Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Formatter PCA. See Formatter PCA on page ● Rear cover assembly. See Rear cover assembly on page ●...
Page 132
On the left side of the product, remove two screws. Figure 1-181 Remove the pendulum assembly (2 of 4) Release four wire harness holders from the chassis and then rotate the output bin roller assembly up to expose the pendulum assembly. TIP: Use needle-nose pliers to release the wire harness holders.
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Remove one e-clip (callout 1) and the assembly (callout 2). Figure 1-183 Remove the pendulum assembly (4 of 4) Removal and replacement procedures ENWW...
Sub fan and fan duct Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Formatter PCA. See Formatter PCA on page ● Rear cover assembly. See Rear cover assembly on page ●...
Page 135
Release the wire harness from the retainers (callout 1), and then feed the wire harness through the opening in the chassis (callout 2). Figure 1-185 Remove the sub fan and fan duct (2 of 5) Release the wire harness from the retainers (callout 1). Figure 1-186 Remove the sub fan and fan duct (3 of 5) Removal and replacement procedures...
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To remove the fan and duct: Remove two screws (callout 1), and then carefully remove the fan and duct. NOTE: If necessary, release the metal static clip, release two tabs and separate the fan from the duct. Figure 1-187 Remove the sub fan and fan duct (4 of 5) To remove the fan only: Release the metal static clip, release two tabs (callout 1), and then remove the sub fan.
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Reinstall the sub fan Make sure to correctly reinstall the metal static clip. ▲ Figure 1-189 Reinstall the sub fan (1 of 2) Figure 1-190 Reinstall the sub fan (2 of 2) Removal and replacement procedures ENWW...
Environmental sensor Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Formatter PCA. See Formatter PCA on page ● Rear cover assembly. See Rear cover assembly on page ●...
Page 139
Release the wire harness from the retainers (callout 1), and then remove the sensor. Figure 1-192 Remove the environmental sensor (2 of 2) Removal and replacement procedures ENWW...
High-voltage power supply (HVPS) Before proceeding, remove the following: Formatter cover. See Formatter cover on page ● Dummy cover. See Dummy cover on page ● Formatter PCA. See Formatter PCA on page ● Rear cover assembly. See Rear cover assembly on page ●...
Page 141
Place the product on its side with the gear cover facing up. Remove one screw (callout 1). NOTE: In this figure the gear cover is shown removed for clarity. Do not remove the gear cover. The gears behind the cover are not captive and can easily be dislodged if the cover is removed. Figure 1-193 Remove the HVPS (1 of 12) Place the product on its rear side.
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Remove one screw (callout 1), and then remove the right-side guide (callout 2). CAUTION: Use the caution. The solenoid is still attached. Figure 1-195 Remove the HVPS (3 of 12) Remove one screw (callout 1), and then remove the left-side guide (callout 2). Figure 1-196 Remove the HVPS (4 of 12) Chapter 1 Removal and replacement...
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Disconnect one connector. Figure 1-197 Remove the HVPS (5 of 12) Remove one screw (callout 1), release one tab (callout 2), and then slide the guide toward the front of the product to release it. Figure 1-198 Remove the HVPS (6 of 12) Removal and replacement procedures ENWW...
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Remove two screws (callout 1), and then release one tab (callout 2). Let the sub fan and environmental sensor hang from their wire harnesses. Figure 1-199 Remove the HVPS (7 of 12) Remove two screws (callout 1), and then disconnect one connector (callout 2). Figure 1-200 Remove the HVPS (8 of 12) Chapter 1 Removal and replacement...
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Remove one screw (callout 1). Figure 1-201 Remove the HVPS (9 of 12) Place the product face-side up. Remove two screws (callout 1), and then remove the positioning guide (callout 2). CAUTION: When you place the product face-side up, do not damage the rear-door link arm on the left side of the product.
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Remove two screws (callout 1), and then remove the plate (callout 2). Figure 1-203 Remove the HVPS (11 of 12) Remove three screws (callout 1), and then remove the HVPS (callout 2). NOTE: Disconnect three connectors and one FFC (callout 3) on the HPVS as you separate the it from the product.
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Reinstall the HVPS Make sure the HVPS is installed as straight as possible and that it aligns correctly with the ▲ grounding springs. Figure 1-205 Reinstall the HVPS Removal and replacement procedures ENWW...
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Chapter 1 Removal and replacement ENWW...
Parts and diagrams Order parts by authorized service providers ● Related documentation and software ● Fasteners used in this product ● How to use the parts lists and diagrams ● Assembly locations ● Covers ● Document feeder and scanner assemblies ●...
Order through service or support providers Contact an HP-authorized service or support provider. Order using HP software For information about using the HP software to order parts, accessories, and supplies, see the product user guide. Power cables 8121-0564; India 220 v, 6A 8121-0729;...
Customer self-repair (CSR) and service kits Table 2-3 Customer self-repair (CSR) and service kits Item Part number Tray 1 cover kit; includes name plate & HP logo A8P80-65010 Complete 500-sheet feeder for Tray 3; includes cassette CE530-69001 ADF whole unit kit...
Related documentation and software Table 2-4 Related documentation and software Item Description Part number HP LaserJet Pro MFP M521 Printer Printer User Guide Product user guide A8P80-90908 HP LaserJet Pro MFP M521 Printer Repair Manual English service repair manual A8P79-90904...
How to use the parts lists and diagrams CAUTION: Be sure to order the correct part. When looking for part numbers for electrical components, pay careful attention to the voltage that is listed. Doing so will make sure that the part number selected is for the correct model.
Control-panel and USB PCA assemblies Figure 2-5 Control-panel assembly Chapter 2 Parts and diagrams ENWW...
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Table 2-8 Control-panel assembly Description Part number Control-panel assembly A8P79-60115 Control-panel FFC A8P79-60106 USB PCA CF368-60001 USB cable A8P79-60102 Control-panel and USB PCA assemblies ENWW...
Document feeder assemblies Figure 2-6 Document feeder assemblies Chapter 2 Parts and diagrams ENWW...
Page 163
Table 2-9 Document feeder assemblies Description Part number ADF roller maintenance kit A8P79-65001 ADF separation pad maintenance kit A8P79-65010 ADF assembly A8P79-60120 ADF hinge assembly, left CZ271-60020 ADF hinge assembly, right A8P79-60011 Not shown ADF whole unit kit A8P79-65014 Document feeder assemblies ENWW...
Alphabetical parts list Table 2-17 Alphabetical parts list Description Part number Table and page 2 ports stay-FMTR A8P79-00015 Internal assemblies (5 of 6) on page 163 ADF assembly A8P79-60120 Document feeder and scanner assemblies on page 149 ADF assembly A8P79-60120 Document feeder assemblies on page 153 ADF hinge assembly, left...
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Table 2-17 Alphabetical parts list (continued) Description Part number Table and page Cover, handle, right RC2-7675-000CN Covers on page 147 Cover, left assembly RM1-8517-000CN Covers on page 147 Cover, rear assembly RM1-8518-000CN Covers on page 147 Cover, right assembly RM1-8498-000CN Covers on page 147 Cover, right rear RC2-7673-000CN...
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Table 2-17 Alphabetical parts list (continued) Description Part number Table and page A8P79-60002 Internal assemblies (5 of 6) on page 163 Idler roller assembly RM1-8506-000CN Internal assemblies (5 of 6) on page 163 Interlock-switch assembly RM1-8499-000CN Internal assemblies (5 of 6) on page 163 Laser/scanner RM1-6322-000CN...
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Table 2-17 Alphabetical parts list (continued) Description Part number Table and page Roller, transfer RM1-6321-000CN Internal assemblies (3 of 6) on page 159 Scanner assembly A8P79-60121 Document feeder and scanner assemblies on page 149 Sensor, environmental PCA RM1-8622-000CN Internal assemblies (1 of 6) on page 155 Separation holder assembly RM1-6303-000CN...
Numerical parts list Table 2-18 Numerical parts list Part number Description Table and page 1150-7957 Wi-Fi module Document feeder and scanner assemblies on page 149 9170-2640 Ferrite core Internal assemblies (5 of 6) on page 163 A8P79-00015 2 ports stay-FMTR Internal assemblies (5 of 6) on page 163 A8P79-00016...
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Table 2-18 Numerical parts list (continued) Part number Description Table and page A8P79-65010 ADF separation pad maintenance kit Document feeder assemblies on page 153 A8P79-65014 ADF whole unit kit Document feeder assemblies on page 153 A8P80-60001 Formatter, standard Internal assemblies (5 of 6) on page 163 A8P80-60101 Wi-Fi cable...
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Table 2-18 Numerical parts list (continued) Part number Description Table and page RK2-4218-000CN Cable, flat Internal assemblies (1 of 6) on page 155 RL1-2412-000CN Roller, multipurpose Internal assemblies (3 of 6) on page 159 RM1-6263-000CN Lower paper feed guide Internal assemblies (4 of 6) on page 161 RM1-6270-000CN Paper-feed guide assembly...
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Table 2-18 Numerical parts list (continued) Part number Description Table and page RM1-8505-000CN Tray 2, paper pickup assembly Internal assemblies (5 of 6) on page 163 RM1-8506-000CN Idler roller assembly Internal assemblies (5 of 6) on page 163 RM1-8507-000CN Registration roller assembly Internal assemblies (3 of 6) on page 159 RM1-8508-000CN...
Index low-voltage power supply accessories electrostatic discharge (ESD) 2 removing 106 ordering 140 environmental sensor after service checklist 5 removing 128 main fan ESD (electrostatic discharge) 2 removing 93 cartridge ordering 140 fasteners notes iii part number 140 screws 142 removing 11 Fax PCA and cable cartridge door...
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