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Motorola CP100 User Manual
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Motorola CP100 User Manual

Commercial series two-way radio
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CP100
CP100
Commercial Series
Two-Way Radio User Guide

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  • Page 1 CP100 CP100 Commercial Series Two-Way Radio User Guide...

  • Page 3: Table Of Contents

    Getting Started...5 Installing the Swivel Belt Holster ...5 Installing the Nickel-Metal Hydride Battery ...6 Charging the CP100 Radio ...7 Turning Your Radio On or Off ...8 Adjusting the Volume ...8 Using the Radio ...8 Understanding the Display...10 Battery and Charging Options ..11 NiMH Battery...11...
  • Page 4 Use and Care... 33 Frequencies and Bandwidths... 34 Verifying the SP21 Radio Frequency and Code Setting... 40 Motorola Limited Warranty ... 41 Software Copyright Notice ... 47 Patent Notice ... 47 Export Law Assurances ... 48 Replacement Parts ... 49...

  • Page 5: Product Safety And Rf Exposure Compliance

    Product Safety and RF Exposure booklet enclosed with your radio (Motorola Publication part number 68P81095C98) to ensure compliance with RF energy exposure limits. For a list of Motorola-approved antennas, batteries, and other accessories, visit the following web site which lists approved accessories: http://www.motorola.com/cgiss/ index.shtml.

  • Page 7: Introduction

    Introduction Thank you for purchasing a Motorola CP100 Radio. Your radio is a product of Motorola’s 70 plus years of experience as a world leader in the designing and manufacturing of communications equipment. The CP100 radios provide cost- effective communications for businesses such as retail stores, restaurants, schools, construction sites, manufacturing, property and hotel management and more.
  • Page 8 For a copy of a large-print version of this guide, or for product-related questions, please contact: 1-800-927-2744 in the USA/Canada 1-888-390-6456 on your TTY (Text Telephone)

  • Page 9: Fcc Licensing Information

    FCC Licensing Information CP100 two-way radios operate on radio frequencies that are regulated by the Federal Communications Commission (FCC). In order to transmit on these frequencies, you are required to have a license issued by the FCC. Application is made available on FCC Form 601 and Schedules D, H, and Remittance Form 159.
  • Page 10 Changes or modifications not expressly approved by Motorola may void the user’s authority granted by the FCC to operate this radio and should not be made. To comply with FCC requirements, transmitter adjustments should be made only by or under the supervision of a person certified as technically qualified to perform transmitter maintenance and repairs in the private land mobile and fixed services as certified by an organization representative of the user of those services.

  • Page 11: Getting Started

    Getting Started This User’s Guide covers several CP100 models, and may detail some features your radio does not have. Your model number is shown on the inside of the radio and can been seen by removing the battery. Installing the Swivel Belt Holster 1.

  • Page 12: Installing The Nickel-Metal Hydride Battery

    2. With the Motorola logo side up, and the charge contacts facing the bottom of the radio, insert the top of the battery into the radio.

  • Page 13: Charging The Cp100 Radio

    If the radio is on while charging, additional time is required to charge the battery. Use only the charger supplied with the radio, or other CP100 power accessories. See “Battery and Charging Options” on page 11. Light...

  • Page 14: Turning Your Radio On Or Off

    Turn P clockwise for On or counterclockwise for Off. The radio chirps and the display briefly shows all features and display segments of your CP100 radio. Then the radio displays the current channel (larger number in the center) and the frequency assigned to that channel (on right).
  • Page 15 Exit a menu Use \to: Lock the keypad Scroll through available menus Use T / *Access presets Microphone Talk CP100 * 15 channel models only Use P to: Turn power on/off Adjust radio volume Use Accessory Jack for: Radio plug-in charging...

  • Page 16: Understanding The Display

    Understanding the Display (15-Ch. Models Only) Battery Meter Programming Mode Scan Frequency Indicator Channel VOX/Microphone Gain Keypad Lock Scramble (2-Watt Models Only) Signal Strength Frequency and Interference Eliminator Code...

  • Page 17: Battery And Charging Options

    Battery and Charging Options You have several battery and charging options on your CP100 Two-Way Radio. NiMH Battery See “Installing the Nickel-Metal Hydride Battery” on page 6. Alkaline Batteries Your radio can also use 4 AA batteries; alkaline cells provide up to 24 hours* of radio use.

  • Page 18: Charging With The Drop-In Charging Tray (Nntn4019)

    If the radio is on while charging, it will take longer to fully charge. Use only the charger supplied with the radio, or other CP100 radio power accessories. You can charge only one radio or battery at a time.

  • Page 19: Reading The Battery Meter

    Reading the Battery Meter The battery meter located in the upper left corner of display indicates how much battery power you have remaining. Battery Type 3 Bars NiMH 100%-85% AA Alkaline 100%-75% Battery Life Watts NiMH 13 Hours 15 Hours 2 Bars 1 Bar 85%-25%...

  • Page 20: Cp100 Factory Defaults

    CP100 Factory Defaults Your CP100 radio is programmed at the factory. If you need to change settings, refer to Programming Features on page 20 and frequency list starting on page 34. To restore your radio to factory default programming, turn the radio on while holding...

  • Page 21: Talking And Receiving

    Talking and Receiving Signal Strength Indicator/Channel Busy The radio displays w when activity is on the frequency, and the transmit light flashes at a faster rate of once per second. When receiving, the display will show w and a signal strength from (weakest) through (strongest).

  • Page 22: Keypad Lock

    1. To maintain settings and lock keypad, press and hold \for three seconds. 2. To unlock, press and hold \for three seconds. Hands-Free Use/VOX Motorola CP100 radios can operate hands-free (VOX) when used with compatible VOX accessories. A short delay occurs between when you start talking and the radio transmits.

  • Page 23: Without Accessories

    Without Accessories You can operate a CP100 15 channel radio hands-free without a VOX accessory. 1. Enable VOX by pressing M while turning the radio on. g displays. 2. You can disable VOX operation temporarily by pressing M , g will flash.

  • Page 24: Monitoring A Channel

    Monitoring a Channel Check for channel activity. 1. Press and hold Q . You will hear static if the channel is clear and w 0 will display. 2. Press Q again to release. Scanning (15 ch models only) You can scan up to 15 channels and frequencies. When the radio detects activity, it stops scanning and locks in on the active channel.
  • Page 25 Scan Advancement / Nuisance Delete Scan has several temporary features to make it easier to use. Scan Advancement allows you to “skip” a busy channel to check for other activity. • Press ] to begin scanning again, but only temporarily. Nuisance delete allows you to temporarily remove a channel from your scan list, it will return the next time you use the scan feature.

  • Page 26: Programming Features

    Programming Features You can change the following features by entering the programming mode (k). To talk with someone on your two-way radios, these settings must match: • Channel (15 ch models only) • Frequency • Interference Eliminator Code • Scramble code •...

  • Page 27: Programming A Channel (15 Ch Models Only)

    4. Press and hold M to exit k, or press \ to continue. Programming the Frequency Sets the frequency that your radio will use. As you are matching your CP100 radio to existing SP21 radios, enter Programming Mode as necessary, refer to page 20. 1. Press \to display l. The frequency flashes.

  • Page 28: Programming The Interference Eliminator Code

    Programming the Interference Eliminator Code The Interference Eliminator Code helps minimize interference by providing you with code combinations, which filter out static, noise, and unwanted messages. 1. Enter Programming Mode as necessary, refer to “Entering Programming Mode” on page 20. 2.

  • Page 29: Programming The Scramble Feature

    Programming the Scramble Feature (2-watt models only) The scramble feature garbles the transmission for anyone listening without the same scramble setting. It does not guarantee confidentiality, but it increases privacy. The scramble feature is set individually for each channel. 1. Enter Programming Mode as necessary, refer to “Entering Programming Mode” on page 20.

  • Page 30: Programming The Available Channel (15 Ch Models Only)

    Programming the Available Channel (15 ch models only) For applications requiring fewer channels, you can reduce the number of available channels from 15. Older CP100 radios may not have this feature. Call 1-800-927- 2744 for more information. 1. Enter Programming Mode as necessary, refer to “Entering Programming Mode”...

  • Page 31: Programming Microphone Gain

    3. Press [ or ] to hear and select the call tone you want. Note: The default is set to 0 (off) or you may choose 1, 2, or 3 to choose a distinctive call tone. 4. Press and hold M to exit k. Once enabled, press B to transmit the call tone to others.

  • Page 32: Editing The Scan List (15 Ch Models Only)

    5. Press and hold M to exit k. Cloning You can duplicate CP100 radio settings from one radio to another by using the optional accessory NNTN4028 Multi-Unit Charger (MUC). Please refer to the MUC User's Guide included with this accessory.
  • Page 33 3. Turn on the target radio and place it directly behind the source radio in the MUC. 4. Press and hold Q on the source radio. The source radio enters Cloning Mode and transmits its settings to the target radio. Either W for pass or N for fail appears on the source radio and the target radio displays all icons if cloning was successful.

  • Page 34: Advanced Features

    Advanced Features You can set the following features by pressing and holding additional button(s) while you turn on your radio. To Do This Turn Keypad Tones on/off You can disable keypad beeps for silent menu operation. Turn End-of-Transmission Tone on/off When enabled, your two-way radio transmits a tone when you finish transmitting.
  • Page 35 Turning Battery Save off decreases battery life by approximately 20%. Toggle Phase Shift Changes your phase shift for optimal communication with other Motorola radios. 180° CP100 (factory default), Spirit M-Series, and Radius SP21 240°...

  • Page 36: Troubleshooting

    Troubleshooting Symptom Try This: Recharge or replace battery (NTN8971). Reposition or replace alkaline batteries. For Nickel-Metal Hydride batteries, “Installing No Power the Nickel-Metal Hydride Battery” on page 6 or “Battery and Charging Options” on page 11. Make sure M is completely pressed while transmitting. Message not Recharge, replace and/or reposition batteries.
  • Page 37 Symptom Try This: Steel and/or concrete structures, heavy foliage, buildings or vehicles decrease range. Check for clear line of sight to improve Limited talk transmission. See “Talk Range” on page 15. range Wearing radio close to body such as in a pocket or on a belt decreases range.
  • Page 38 Symptom Try This: Recharge or replace battery or batteries. Extreme operating Low batteries temperatures affect battery life. See “Battery Life” on page 13. Reinsert radio/battery. Charger light Clean battery/charger contacts. does not come Verify that the charging pin is inserted correctly. AA cells installed in radio, remove and replace with NiMH battery.

  • Page 39: Use And Care

    Use and Care Use a soft damp cloth to clean the exterior. If the radio is submerged in water... Turn radio off and remove batteries. Do not immerse in water. Dry with soft cloth. Do not use alcohol or cleaning solutions. Do not use radio until completely dry.

  • Page 40: Frequencies And Bandwidths

    Frequencies and Bandwidths The charts on the next few pages provide frequency information. These charts are useful when using Motorola CP100 two-way radios with other business radios. Frequency Display Number is identical to SP21 and Spirit GT frequency position (where applicable).
  • Page 41 Display Frequency Number (MHz) 464.5000 464.5500 467.7625 467.8125 467.8500 467.8750 467.9000 467.9250 462.5750 462.6250 462.6750 464.3250 464.8250 469.2625 UHF Frequencies Display Bandwidth Number 12.5/25.0 12.5/25.0 12.5/25.0 12.5/25.0 12.5/25.0 12.5/25.0 12.5/25.0 12.5/25.0 12.5/25.0 12.5/25.0 12.5/25.0 12.5/25.0 12.5/25.0 12.5/25.0 Frequency (MHz) Bandwidth 469.5000 12.5/25.0 469.5500...
  • Page 42 Display Frequency Number (MHz) 461.1375 461.1625 461.1825 461.2125 461.2375 461.2625 461.2875 461.3125 461.3375 461.3625 462.7625 462.7875 462.8125 462.8375 UHF Frequencies (Continued) Display Bandwidth Number 12.5 12.5 12.5 12.5 12.5 12.5 12.5 12.5 12.5 12.5 12.5 12.5 12.5 12.5 Frequency (MHz) Bandwidth 462.8625 12.5...

  • Page 43: Interference Eliminator Codes

    Interference Eliminator Codes Display Code Number (Hz) 67.0 71.9 74.4 77.0 79.7 82.5 85.4 88.5 91.5 94.8 97.4 100.0 103.5 Carrier Squelch (0) disables interference eliminator codes. Display Code Number (Hz) 107.2 110.9 114.8 118.8 123.0 127.3 131.8 136.5 141.3 146.2 151.4 156.7...
  • Page 44 Display Digital Number Code Digital Interference Eliminator Codes Display Digital Number Code Display Digital Number Code...
  • Page 45 Digital Interference Eliminator Codes (Continued) Display Digital Number Code Display Digital Number Code Display Digital Number Code...

  • Page 46: Verifying The Sp21 Radio Frequency And Code Setting

    The CP100 Two-Way radio replaces the SP21 radio. The factory default settings for both radios are identical. However, existing radios may have been programmed to different settings. To program your CP100 radio to talk with an SP21 radio, verify or change your SP21 frequency and code settings as follows.

  • Page 47: Motorola Limited Warranty

    Motorola (Products). • Batteries. Defects in materials and workmanship in batteries that are manufactured by Motorola and/or sold with Products are covered by this warranty only if the fully-charged capacity falls below 80% of rated capacity or they leak. •...
  • Page 48 Product Services 1-800-927-2744 Two-Way You will receive instructions on how to ship the Products to Motorola. You must ship the Products to us with freight, duties and insurance prepaid. Along with the Products you must include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase;...
  • Page 49 Products that are operated in combination with ancillary or peripheral equipment or software not furnished by Motorola for use with the Products (“ancillary equipment”), or any damage to the Products or ancillary equipment as a result of such use. Among other things, “ancillary equipment”...
  • Page 50 In no event shall Motorola be liable, whether in contract or tort (including negligence) for damages in excess of the purchase price of the Product, or for any indirect,...
  • Page 51 VIII. Patent and Software Provisions At Motorola’s expense, we will defend you, and pay costs and damages that may be finally awarded against you, to the extent that a lawsuit is based on a claim that the Products directly infringe a United States patent. Our obligation is conditioned on: (a) you notifying us promptly in writing when you receive notice of the claim;...
  • Page 52 This warranty gives you specific legal rights, and you may also have other rights, which vary from jurisdiction to jurisdiction. To obtain information on Motorola Personal Communications Products, including warranty service, accessories and optional Extended Warranties on selected Products, please call:...

  • Page 53: Software Copyright Notice

    Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of the Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the...

  • Page 54: Export Law Assurances

    FCC equipment authorization for this radio could violate FCC rules. More specifically, changes or modifications not expressly approved by Motorola may void the user’s authority granted by the FCC to operate this radio and should not be made.

  • Page 55: Replacement Parts

    Replacement Parts The following items can be purchased if necessary by contacting the Customer Care and Services Division at 800-422-4210. Part Number Description NNTN4105 Battery Cover NNTN4106 Swivel Belt Holster 3685739D01 Volume Knob 6804112599 CP100 User Guide...
  • Page 56 Audio accessories ...16 Adjust volume ...8, 9 Advanced features ...28 Alkaline batteries ...11 Bandwidth...23 Basic operations ...9 Battery Alkaline...11 Install ...11 Charge Alkaline ...12 NiMH...12 Meter ...13 Call display ...24 Channel Activity...18 Charger Drop-in ...12 Multi-unit...26 Plug-in ...7 Charging ...7 Cloning ...26 Code Interference eliminator ...22...
  • Page 57 Install Alkaline batteries ... 11 NiMH battery... 6 Interference eliminator code... 22 Internal VOX... 16, 32 Introduction ... 1 Keypad tones ... 28 Licensing information FCC ... 3 Meter Battery ... 10 Microphone gain... 28, 25 Monitor signal strength ... 10, 15 Obstacles ...
  • Page 58 RF Exposure...i Safety information...i Scan ...18 Scan list ...26 Sensitivity ...17, 25 Setting Battery type ...11 Call tone ...24 Channel...21 Scramble code ...23 VOX sensitivity level...17, 25 Signal strength indicator ...15 Talk range...15 Use and care ...33 User guide Large-print...2 External ...16 Internal ...17 Sensitivity level...17...
  • Page 59 CP100 Programming Quick Reference Function Appearance Press & hold M Qfor 3 sec. and turn on radio. *Channel Use [or ] for1 through 15. Press \ until Frequency change, press [or ]. *depending upon model depending upon model Interference Appears after Eliminator for each channel.
  • Page 60 CP100 Programming Quick Reference Radio On Visual \as needed, then [or ] Press \ until *Available Press [ or ] to select number of Channels available channels. Choose1, 2, 3, or Call Tone 0 = Off (default). Choose: 1 Low Sensitivity...
  • Page 62 MOTOROLA, The Stylized M logo, and Radius are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2002, 2003. All rights reserved. Printed in the U.S.A.

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