Answering a Call If the phone is ringing, left the handset or press SP-PHONE. If the phone is not ringing, lift the handset or press SP-PHONE or press flashing line Call Pickup To answer a call ringing on another extension: Lift the handset ...
NOTE: Do not place caller on “HOLD” Blind Transfer – caller not announced Press TRANSFER and then dial extension number Press transfer, then press the DSS button then hang-up Press TRANSFER again to return to caller Screened Transfer – caller announced Press TRANSFER and dial extension number ...
Call Forwarding Lift the handset Dial *71 (select one of the following) Dial 0 to forward intercom and outside calls Dial 1 to forward outside calls only Dial 2 to forward intercom calls only Enter code for type of call to be forwarded (select one of the following) ...
You can log into or out of an Incoming Call Distribution (ICD) group to control whether you receive calls from the group. Your extension must be assigned to the ICD group in system programming. (See system administrator for details) Log-In / Log-Out Lift handset ...
During a conversation, you can be informed of a waiting call with a voice announcement. You can hear the caller’s voice through the built-in speaker and talk to the call while the current call is continued using the handset. To make an announcement to a busy extension: Dial extension number ...
NOTE: Do not place caller on “HOLD” During a conversation Press CONF button Call the next party Outside call – Dial 9 + number Inside call – Dial extension number Press DSS button When call is answered, announce the conference then Press CONF button to connect all callers ...
The message Waiting Lamp (MWL) at the top of the display can be turned on by the voice mail system or another caller. If the MWL is illuminated, it means that another extension has turned it on. It does not necessarily mean that you have a voice message even though that is the most common reason for it being on To turn on the message Waiting Lamp at another extension:...
You can assign a password to each extension. The following features require an extension PIN. Screening CALLS (Voice Mail Features: LCS (Live Call Screening)) Prohibiting other people from seeing your personal speed dialing directory, call log and SVM log (Display Lock) To use the same settings as your extension at other extensions (Walking ...
You can assign a telephone number or a Feature Code to a FLEXIBLE CO button. Then to dial, simply press that button. To assign a telephone number: Press the PROG button on the LCD display Press the FLEXIBLE CO button that you want to program ...
Auto Answer You can answer an internal call without going off-hook as soon as the line is connected. When an intercom call arrives, you will hear the caller talking without the phone ringing. To turn on Auto Answer: While on-hook ...
To make a paging announcement over the proprietary telephones and/or extension speakers: Go off hook Dial *3301 Make the announcement Hang-up or wait for someone to answer To answer a page: Go off hook Dial *43 ...
Setting up your mailbox From your extension dial 165 or press the VTR button Enter your password followed by # Listen to the menu and choose option 4 “Mailbox Management” To record your name press 3 If your name is already recorded, Press 1 to change the recorded name ...
Logging into Mailbox: Automatic Log-in (from your extension) Lift the handset Dial 165 or press VTR button If assigned, enter your password then press # Note: 1234 # is the default password Manual Log-in (from a different phone) ...
Changing or Deleting Personal Greeting Message: Dial 165 or press VTR button to log into your mailbox Press 4 for mailbox management Press 1 to record personal greetings Select the desired greeting Press 1 for the “No Answer Greeting” (Heard by callers when call not ...
Changing Password Dial 165 or press VTR button to log into your mailbox Select 4mailbox management Select 2 to change the password If assigned, the existing password will be played Press 1 to change Dial the new password ...
Changing the Subscriber Name Dial 165 or press VTR button to log into your mailbox Select 4 for mailbox management Select 3 to record the “owner’s name” If the owner’s name is already recorded it will be played ...
Message Playback and Related Features Dial 165 or press VTR button to log into your mailbox Press 1 to receive the message Follow prompts as necessary Enter 1 to play new messages Enter 2 to play old messages ...
Creating Your Personal Custom Service Menu A personal custom service menu gives callers other options before recording begins. For instance you can give the callers the option of calling you on your cell phone, or give them the option of trying another extension by pressing a number key (0, 3-9).
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Steps to Program Your Personal Custom Service Menu Dial 165 or press VTR button to log into your mailbox Select 4 for mailbox management Select 6 to set personal custom service Select 1 to set key control ...
The message Manager can perform many functions. However, we are only concerned here with recording the Custom Service Menus Logging into the Message Manager’s Mailbox Dial 165 or press the VTR Button Dial # 6 * 998 Enter the Message Manager’s Password (8428530) default ...
To Set up or Edit a Mailbox Dial 165 or press VTR button to log into your mailbox Dial #6 then Dial *999 to enter the System Managers mailbox Enter the password followed by the # key (Default 8428530 or 1234) ...
Custom Service Menu #1 (Day mode) Thank you for calling _______________. If you know your party’s extension, you may dial it at any time or choose from the following menu: Press 1 for Press 2 for Press 3 for Press 4 for Press the # (pound) key to repeat this menu Custom Service Menu #2 (Night mode) Thank you for calling _______________.
SAMPLE STANDARD MESSAGES Sample “No Answer” Greeting Hello – This is _________. I am away from my desk or out of the office right now. Please leave a message and I will get back to you as soon as possible. If you need immediate assistance, press 0 for the operator.
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SAMPLE PERSONAL CUSTOM SERVICE GREETINGS Sample “No Answer” Greeting Hello – You have reached __________’s voice mail. If this is an urgent matter, please press 3 to be connected to my cell phone. Otherwise, please leave me a message and I will return your call as soon as possible. If you need immediate assistance, press 0 for the operator.
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