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Safety Precautions Before using the phone, read safety precautions and inform your children about using the phone correctly and safely. For details, see "Warnings and Precautions." Do not switch on your Do not place your phone when using the phone or the phone is prohibited or accessories in when using the phone may...
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Switch off your phone in Keep your phone and an aircraft. The phone may its accessories away cause interference to from children. Do not control signals of the allow children to use aircraft. your phone without guidance. Switch off your phone Use only the approved near high-precision batteries and chargers...
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Conventions Term Conventions This manual refers to HUAWEI M328 CDMA mobile phone as "the phone" or "your phone". Operation Conventions Operation Meaning Press and Press a key for two to three seconds and then release hold Press Press a key and release it quickly.
Table of Contents 1 Getting to Know Your Phone ........1 Your Phone................. 1 Keys and Functions ............2 Screen Icons ............... 4 Interfaces ................5 External Screen ..............5 2 Getting Started ............6 Installing the Battery ............6 Charging the Battery............6 Powering On/Off the Phone ..........
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Playing a Sound Clip ............25 11 TTY Operation ............27 Using the TTY Device ............27 Setting the TTY Mode ............27 12 Menu Commands ...........28 13 Troubleshooting............37 14 Warnings and Precautions ........39 15 Huawei Technologies Co., Ltd. Limited Warranty ..................47...
Keys and Functions Press… To… Make a call. View All calls in the standby mode. Answer an incoming call. Power on or off the phone (by pressing and holding it for about two seconds). End a call. Return to the standby mode. Display Menu in the standby mode.
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Press… To… Increase the volume during a call. Increase the volume when playing sound files. Increase the volume of ringtones. Decrease the volume during a call. Decrease the volume when playing sound files. Decrease the volume of ringtones. Enter numbers, letters, and symbols. Call the voice mail center in the standby mode (by pressing and holding the 1 key).
Screen Icons Icon Description Indicates the signal strength. The more the bars are, the stronger the signal is. There is an incoming call; a call is being set up; or the phone is in conversation. The voice privacy function is enabled. The phone is in the roaming status.
Interfaces Interface Description Charger interface It is at the right side of your phone. You /Data cable connector can connect the travel charger or data cable to it. It is at the right side of your phone. You Headset jack can connect the headset to it.
2 Getting Started Installing the Battery Charging the Battery To charge the battery, do as follows: 1. Connect the travel charger to the charger interface at the bottom of your phone. 2. Connect the charger to an AC power socket. During the charging process, the icon on the upper right corner of the screen is in an animated status.
Do not use a damaged battery or charger. Before using the travel charger, ensure that the battery is installed in your phone. Powering On/Off the Phone When the phone is powered off, press and hold to power it When the phone is powered on, press and hold to power it off.
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5. Press (Back) or to return to the previous menu or exit the function menu. To return to the standby mode, press...
3 Voice Services Making a Call 1. In the standby mode, enter the phone number. To make an international call, press twice to enter the international long distance code of "+". Then, enter the number to be dialed in the "country code + region code + phone number"...
When there is an incoming call, you can press (Silence) to mute the speaker, and then press (Reject) again to reject it. If the phone is in the Silence mode, you can press (Reject) to reject it. If the any-key answer function is enabled, you can press any key except to answer an incoming call.
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Save Number: Allows you to save the phone number to Contacts. Contacts: Allows you to enter the Contacts menu. Messages: Allows you to enter the Messages menu. Call Memo: Allows you to enter the Call Memo menu. Voice Privacy: Allows you to protect your calls from being overheard.
4 Text Entry Text Input Modes The indicator of the current input mode is displayed on the upper left corner of the screen. You can press to change the input modes. Indicator Text Input Mode Smart English Alphabetical Text Number &...
If the letter you want to enter is on the same key as the previous one, you can enter the latter only after the cursor appears again, or after you move the cursor to the next space. In the "Abc" input mode: You can press once to enter a space, twice to enter "0".
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2. Press to view the symbols. 3. Press the number key to enter the corresponding symbol.
5 Message Writing and Sending a Message 1. In the standby mode, choose Menu > Messages > Create Message. You can also access the Create Message menu by pressing and holding for about two seconds in the standby mode. 2. Write the message. You can press (Options) for the following options: Send: Allows you to send the message.
& In the text editing screen, press to send the message directly. When entering the number(s) of the recipients, you can also choose Options > Enter Email to sent the message to an email address. Reading a Message To read a message stored in the inbox, do as follows: 1.
6 Contacts Adding a Contact 1. In the standby mode, choose Menu > Contacts > Add New. 2. Press to enter Name, and then press (OK). 3. Enter the necessary information in the fields: Mobile Number, Home Number, Office Number, and Fax Number (at least one number field is required.).
7 @metro With Mobile Shop, you can download full featured applications over the air including games, personalized ring tones, pictures, and more. You can send and receive instant messages and email, or browse the web to catch up on all the latest news. This section outlines how to obtain games and other applications for your phone.
Changing Your @metro Settings Use the Settings menu in Mobile Shop to manage, move, order applications, and much more. 1. In the standby mode, press to launch @metro. 2. At the @metro menu, Press to select Settings, then press . The following options appear in the display: Order Apps: Download applications over the network.
n Buying New Apps To buy new and exciting apps, visit the Mobile Shop. It provides you with a variety of apps you can choose from. n What do I pay? When you buy an app, you will be charged for the purchase cost of the app.
n Expired Apps Apps that were purchased based on the number of uses or for a specified period of time expire. You can purchase additional uses from the Mobile Shop.
8 Alarm Clock After the alarm clock is enabled, the phone notifies you at the preset time if the phone is powered on. You can set up to five alarm clocks. Enabling an Alarm Clock 1. In the standby mode, choose Menu > Tools > Alarms. 2.
4. Press (Save) to save the settings, with displaying a prompt to confirm. & When the alarm clock alerts, press (Stop)to stop the alarm. Alternatively, press (Snooze) to snooze it for five minutes, after which the alarm alerts again. If the alarm clock is unattended when it alerts, it stops temporarily and alerts again five minutes later.
9 Security Enabling/Disabling the Phone Lock The phone lock protects your phone from unauthorized use. By default, the phone lock function is disabled. You can change the default phone lock code (the last four digits of your phone number) to any numeric string in the range of 4 to 8 digits. 1.
10 Recorder Recording a Sound Clip 1. In the standby mode, choose Menu > Tools > Recorder. 2. Press to start recording. 3. Press (Back) to stop recording, with displaying a prompt to confirm. 4. Press (Yes) to save the sound clip to Voice Folder. Press (No) to return to the earlier menu.
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File Info: Allows you to view the format, size, date, and time of the sound clip. Delete All: Allows you to delete all sound clips. & You can also access the Voice Folder by choosing Menu > Gallery > Voice Folder.
11 TTY Operation Using the TTY Device The Teletypewriter (TTY) is a typewriting device. By connecting the phone to the TTY device, you can use the TTY functions to send/receive messages. When you use the TTY function, do as follows: 1.
12 Menu Commands Messages Voice Mail Allows you to receive voice mails. You can also clear the voice mail notifications. Create Allows you to write and send a message. Message Inbox Allows the phone to store the received messages and delivery reports.
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Settings Send Settings: Auto Save: Allows you to select the following items, including Send Only (to send the message without saving) and Send & Save (to send the message and save it in Outbox automatically). Priority: Allows you to set the priority of messages sent to the recipients.
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Statistics: Allows you to view the number of the sent and the received messages, and the time when you last clear the statistics. You can press (Clear) to clear all the statistics. Memory Status: Allows you to view the status of memory for messages (the memory used and the total memory).
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Call Log All Calls Missed Calls Allows you to view, save, and delete call records (up to 20), send messages, save number, or make calls to Received the corresponding numbers. Calls Dialed Calls Call Memo Allows you to enter the Call Memo menu. Call Duration Allows you to view the duration of the last call, received calls, dialed calls, total calls, and last clear time.
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Gallery Images Allows the phone to store pictures in the bmp, jpg, png, gif, and bci format. Allows you to view, rename, set a picture as wallpaper, delete, delete all, and view the information of the pictures. Sounds Allows the phone to store music in the mid, mp3, and qcp format.
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Alert Settings Volume: Allows you to set the volume: press to increase the volume, and press to decrease the volume: Ring: Allows you to set the volume of ringtones. Voice: Allows you to set the voice volume during calls. Key: Allows you to set the volume of pressing the keys.
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Call Settings Answer Mode: Allows you to set the answer mode to By Send Key, By Flip Open, or By Any Key (The any-key answer function allows you to answer an incoming call by pressing any key except Minute Alert: Notifies you of the call duration by generating an alert 10 seconds or 5 seconds before end of each minute (by selecting 45 Seconds, 50 Seconds, or 55 Seconds), if enabled.
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TTY Setup: Allows you to use an optional TTY device with your phone to send and receive calls. Four options are available: Voice, TTY, VCO, and HCO. Location: Allows the phone to inform the network about the location where it is being used. Then, the network can search out the location of your phone.
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Tools Recorder Allows you to use the recorder. For details, see "Recorder" on page 25. Alarms Allows the phone to alert according to the specified mode at the preset time. You can set up to five alarm clocks. Scheduler Allows the phone to store your appointments (up to 20) so that the phone reminds you at the specified time.
13 Troubleshooting If you encounter any problem when using your phone, try to rectify the problem according to the following table. If the problem persists, contact the service provider or the dealer. Problem Ensure that… The battery cannot be The charger is properly connected charged.
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Problem Ensure that… You are not in an area with Your phone displays "No weak magnetic field (in a service found", "Service tunnel or surrounded by unavailable" or "Network buildings). If so, move to problem". another area and try again. Do not visit the service option without obtaining authorization from your service provider.
14 Warnings and Precautions n Electronic Device Power off your phone near high-precision electronic devices. The phone may affect the performance of these devices. Pacemaker manufacturers recommend that a minimum separation of 7 inches (20 cm) be maintained between a mobile phone and a pace-maker to avoid potential interference with the pace-maker.
Devices/Vehicles transporting and storing fuels or chemical products Areas containing chemical substances or particles (such as sand, dust, or metal powder) in the air Areas with posted signs warning of "Explosives" Areas advising to "Power off bi-direction wireless equipment" Any Area where it is recommended to turn off the engine of a vehicle.
Do not leave your phone, battery, or charger in a very hot or cold place. Otherwise, malfunction, fire, or explosion may occur. Do not place sharp metal objects such as pins near the earpiece. The earpiece emits a magnetic field that may attract objects, causing injury.
Use only phone accessories authorized by the manufacturer. Use of unauthorized accessories will void warranty. While using the mobile phone, observe all federal, state, and local laws and regulations, and respect others' privacy and legal rights. n Child Safety Keep your phone, battery, and charger beyond the reach of children.
Do not dispose of dead battery or used phone in municipal waste or by incineration. Otherwise, explosion may occur. Please recycle. This HUAWEI device complies with Directive 2002/95/EC on the restriction of the use of certain hazardous substances in electrical and electronic equipment.
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If battery leakage, smoke, or strange smells occur, remove battery from phone and keep it away from open flame to avoid fire or explosion. Then take to local authorized service center for repair. If battery fluid contacts your skin or clothing, wash with clean water immediately to avoid skin irritation.
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If liquid leaks into the charger, remove the plug of the charger from the socket immediately. Otherwise, overheating, fire or other malfunction may occur. The Travel Adaptor for this phone meets UL 1310 safety requirements. Please adhere to the safety instructions per UL guidelines.
All models of Huawei’s mobile phones are designed to meet radio frequency exposure guidelines. Before a phone model is available for sale to the public, it must be tested and certified by the FCC that it does not exceed the limit established by the government-adopted requirement for RF exposure.
3 months from the date of purchase. This limited warranty only applies to products manufactured by or for Huawei and that can be identified by the "Huawei" trademark, trade name, or logo affixed to them. The limited warranty does not apply to any non-Huawei products or software.
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Other related costs such as shipping and delivery costs may be born by purchaser at Huawei's option. At Huawei's request, Purchaser must prove the date of the original purchase of the Product by a dated bill of sale or dated itemized receipt.
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Huawei has not been notified by Purchaser of the alleged defect or malfunction of the Product during the applicable warranty period. 10. If Product is returned to Huawei after the expiration of the warranty period, Huawei's normal service policies shall apply and Purchaser will be charged accordingly.
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PRODUCT OR ARISING FROM BREACH OF THIS WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL OR EQUITABLE THEORY, EVEN IF HUAWEI KNEW OF THE LIKELIHOOD OF SUCH DAMAGES). HUAWEI SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE...
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15. This limited warranty allocates risk of Product failure between Purchaser and Huawei, and Huawei’s Product pricing reflects this allocation of risk and the limitations of liability contained in this limited warranty.
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