Using Presets ..........................44 Checking the Circuit Breaker......................47 Checking for Software Updates......................50 Epson Connect Solutions for Smartphones, Tablets, and More ............50 Setting Up Epson Connect Services....................51 Using Epson Email Print ....................... 52 Using the Epson iPrint Mobile App ....................53...
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Android Printing Using the Epson Print Enabler ................56 Using Fire OS Printing ........................57 Using Windows 10 Mobile Printing ....................58 Using Epson Print and Scan App with Windows Tablets ..............58 Wi-Fi or Wired Networking........................59 Network Security Recommendations ....................59 Wi-Fi Infrastructure Mode Setup......................
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Copying Documents or Photos......................111 Copying Options..........................113 Printing from a Computer ........................116 Printing with the Standard Epson Printer Software - Windows ............116 Synchronizing Printer Settings for Optional Units - Windows ............117 Selecting Basic Print Settings - Windows ..................118 Paper Source Options - Windows ...................
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Image Format Options......................... 213 Scan Resolution Guidelines ......................213 Scanning Special Projects........................ 214 Scanning to a SharePoint Server or Cloud Service ..............214 Scanning Multi-Page Originals as Separate Files................ 216 Entering a User ID and Password for Scanning ................218 Creating Contacts for Scanning .......................
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Sending a Fax Using the Control Panel .................. 260 Fax Sending Options ......................262 Sending a Fax at a Specified Time ..................264 Sending a Stored Fax ......................265 Sending a Fax on Demand ..................... 267 Dialing Fax Numbers from a Connected Telephone ............... 268 Sending Faxes Using the Fax Utility - Windows ................
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Checking Ink and Maintenance Box Status with Windows ............299 Checking Cartridge and Maintenance Box Status - Mac ............. 301 Purchase Epson Ink Cartridges and Maintenance Box ..............302 Ink Cartridge and Maintenance Box Part Numbers..............302 Removing and Installing Ink Cartridges.................... 303 Replacing the Maintenance Box.......................
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Solving Copying Problems ....................... 339 Product Cannot Copy ........................339 Product Makes Noise, But Nothing Copies.................. 339 Product Makes Noise When It Sits for a While................340 Originals Do Not Feed From the Automatic Document Feeder............ 340 Solving Copy Quality Problems ......................340 Copies Have Incorrect or Faint Colors..................
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Incorrect Colors ........................... 355 Solving Scanning Problems ......................355 Scanning Software Does Not Operate Correctly ................. 356 Cannot Start Epson Scan 2 ......................356 Solving Scanned Image Quality Problems ..................357 Image Consists of a Few Dots Only..................... 357 Line of Dots Appears in All Scanned Images................358 Straight Lines in an Image Appear Crooked ................
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Binding Arbitration and Class Waiver ....................398 Trademarks ............................401 Copyright Notice..........................401 libTIFF Software Acknowledgment....................402 A Note Concerning Responsible Use of Copyrighted Materials........... 403 Default Delay Times for Power Management for Epson Products ..........403 Copyright Attribution ........................403...
See these sections to learn about the basic features of your product. Note: Printing software instructions in this manual are intended for use with the standard Epson printer software. For more information on using the Printer Command Language (PCL) or PostScript (PS3) printer software, please see the appropriate sections.
Product Parts - Front Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem when a message appears on the LCD screen. Paper clip holder Control panel ADF cover (F)
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ADF input tray ADF output tray Facedown paper eject tray (K) Multi-purpose (MP) tray (B) Cover (J) Cover (E) Paper cassette 4 (C4) Paper cassette 3 (C3) Paper cassette 2 (C2) Paper cassette 1 (C1) Front cover (L) Ink cartridge cover (A) External USB port Parent topic: Product Parts Locations...
Product Parts - Inside Certain parts are labeled with a letter and number code. If you encounter any paper jams or errors, you can use these codes to locate and correct the problem when a message appears on the LCD screen. Document cover Scanner glass Multi-purpose (MP) tray edge guide...
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Multi-purpose (MP) tray (B) Paper cassette edge guides Faceup paper eject tray (G) Ink cartridge cover (A) Front cover (L) Cleaner tool storage (can be used to clean scanner glass)
(U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Option or part Part number Replacement maintenance box...
Option or part Part number High-capacity input tray* C12C933331 * Must be installed by an Epson authorized reseller or technician. Parent topic: Product Basics Using the Control Panel See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights power button home button LCD touchscreen NFC (Near Field Communication) tag data light error light fax reception light power light Note: If the LCD screen is dark, press the screen to wake the product from sleep mode. Status Icon Information Parent topic: Using the Control Panel...
Status Icon Information Your product displays status icons on the LCD screen for certain product status conditions. Press the icon to view or change the current network settings. Icons Description Displays the Job Status, Printer Status, and Consumeables/Others screens. Job/Status No Ethernet connection.
Icons Description The indicated setting has changed. There is a problem with the indicated setting. Select the icon to resolve the problem. Access to the product's functions are restricted to authorized users. Select the icon to log in using a user name and password. Contact your administrator if you do not know the login information.
You see the Basic Settings screen: 4. Select Language. 5. Select a language. 6. Press the home button to exit. Parent topic: Using the Control Panel Selecting the Date and Time Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format.
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You see the Basic Settings screen: 4. Select Date/Time Settings.
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You see a screen like this: 5. Select Daylight Saving Time. 6. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.
Parent topic: Using the Control Panel Selecting Your Country or Region Before using your product, select the country or region in which you are using it. Note: If you change the country or region, your fax settings return to their defaults and you must select them again.
6. If the setting is correct, select Yes. (If not, select No and retry.) 7. Press the home button to exit. Parent topic: Using the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel. Note: This setting can be locked by an administrator.
5. Select Normal Mode or Quiet Mode. Note: You can also select the icon on the Home screen to switch between Normal Mode and Quiet Mode. 6. Press to decrease or to increase the sound level for the displayed functions. 7.
You see the Basic Settings screen: 4. Select LCD Brightness. 5. Do one of the following: • Press the – or + icons to decrease or increase the brightness. • Press the brightness level on the LCD screen, select a number from the on-screen keypad, and press OK.
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1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. You see the Basic Settings screen: 4. Select Operation Time Out.
You see this screen: 5. Do one of the following: • Select the Operation Time Out field to turn the setting on. • Select the + or – icon to decrease or increase the number of minutes or seconds before the LCD screen returns to the Home screen.
Changing the Power Off Timer Settings Parent topic: Using the Control Panel Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
You see a screen like this: 5. Do one of the following: • Select the – or + icon to decrease or increase the number of minutes before the product enters sleep mode. • Select the number of minutes field, enter a number using the on-screen keypad, and select OK. 6.
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2. Select Settings. 3. Select General Settings. You see the Basic Settings screen: 4. Do one of the following, depending on the setting you see displayed on the LCD screen: • Select Power Off Timer, and select a time period between 30minutes and 12h (12 hours). •...
Entering Characters on the LCD Screen Follow these guidelines to enter characters on the LCD screen for passwords and other settings. • To move the cursor, select the left or right arrows. • To change the case of letters, select Shift. •...
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• Fax settings • Web Config settings • EpsonNet Config settings Note: For more information on administration settings, see the Administrator's Guide. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4. Select System Administration. You see a screen like this: 5.
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When the control panel is locked, you must log in as an administrator and enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Parent topic: Using the Control Panel...
Related tasks Setting User Feature Restrictions (Access Control) Entering a User ID and Password for Printing Entering a User ID and Password for Scanning Setting User Feature Restrictions (Access Control) Using Web Config Access Control Settings, you can restrict product features for individual users to prevent misuse of the product.
5. Select Security Settings. 6. Select Access Control. You see a screen like this: 7. Select the Access Control field to turn the setting on. 8. If you want to allow users to print from generic drivers or use WSD scanning, select the Accept Unknown User Jobs field to turn the setting on.
2. Select Settings. 3. Select General Settings. 4. Select Printer Settings. You see a screen like this: 5. Scroll down and select PC Connection via USB. 6. Select Disable. 7. You need to restart the product to activate this function. Select Yes or No. Parent topic: Using the Control Panel Using Presets...
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1. Press the home button, if necessary. 2. Select Presets. You see a screen like this: 3. Select Add New. Note: You can save up to 50 presets.
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4. Select the function for which you want to set up a preset, such as Copy. 5. Select the settings you want to save and select Save.
You see a screen like this: 6. Select the Name field. 7. Use the displayed keyboard to enter a name for the preset and select OK. 8. When you finish, select OK. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list.
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Caution: If the circuit breaker switch on your product operates differently than described below, contact Epson support or an authorized Epson service provider. Do not use the product or a short circuit may occur. 1. Turn off the product, but do not unplug the power cable.
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The circuit breaker switch automatically moves to the position between ON and OFF. Make sure that the indicator is yellow. 4. Move the switch down to the OFF position. 5. Move the switch up to the ON position.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App. Setting Up Epson Connect Services Using Epson Email Print...
Epson Connect Solutions for Smartphones, Tablets, and More Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.
Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.
Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.
Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables. 1. Connect your Epson product to your wireless network. See the link below.
Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.
You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product. There is no software to download, no drivers to install, and no cables to connect. With just a few taps in Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson product.
There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.
Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Configuring Email Server Settings Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...
You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...
Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
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6. Select Wi-Fi Setup Wizard. 7. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name. 8. Select the Enter Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive.
LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon, you may have selected the wrong network name or entered the password incorrectly.
Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi or Wired Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary.
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LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly.
Wi-Fi Protected Setup (WPS) If your network uses a WPS-enabled wireless router or access point, you can quickly connect your product to the network using Wi-Fi Protected Setup (WPS). Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access point.
LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon, repeat these steps to try again.
You see a screen like this: 5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Configuring Email Server Settings To use features such as scanning to email or forwarding faxes to email, you need to configure the email server.
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3. Select General Settings. 4. Select Network Settings. You see a screen like this: 5. Select Advanced. 6. Select Email Server. 7. Select Server Settings.
You see a screen like this: 8. Select one of the options, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server. 9. Select Proceed to save your settings. 10.
Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website. Parent topic: Changing or Updating Network Connections Changing a Wi-Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary.
3. Connect the other end to any available LAN port on your router or access point. 4. Uninstall your product software. 5. Download and install your product software from the Epson website. 6. Follow the on-screen instructions to install the software.
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Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and password, and any network settings selected for the Epson Connect services you may use. 1. Press the home button, if necessary. 2. Select the icon.
Enabling Epson Universal Print Driver (PCL) or PostScript Printing Before enabling Epson Universal Print Driver (PCL) or PostScript printing on your product, make sure you have installed the software from the Epson website. To download the Epson Universal Print Driver or PostScript drivers, visit epson.com/support...
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3. Follow the on-screen instructions until you see this screen: 4. Select Yes: Network connection and click OK. Note: Select the Set Default of Printer Control Language to PCL6 checkbox if you want to set the default printer language to PCL6. Leave this option deselected to set the printer language to ESC/P- R.
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After the software finishes searching for products, you see a screen like this: 5. Do one of the following: • If you are installing one product, make sure Add EPSON Universal Print Driver is selected and continue with the next step.
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6. Open the Select a port to connect a printer menu and select an existing printer port, if necessary. Otherwise, skip this option to create a new port automatically. 7. Select the product you want to install from the Found Printers list. Note: Deselect the Set as default printer checkbox if you do not want the product to be set as your default printer.
Installing the PostScript (PS3) Printer Software - Windows If you did not install the standard Epson printer software, you need to install the PostScript (PS3) printer software before you can adjust the print settings and print to your network printer.
8. Click Start and follow the on-screen instructions. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Selecting PDL (Page Description Language) Settings You can select settings for PCL and PostScript printing using the control panel on the product.
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You see a screen like this: 5. Select PDL Print Configuration.
PDL Print Configuration Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing PDL Print Configuration Options Select the PDL Print Configuration options you want to use for PCL or PostScript printing. PDL Print Configuration...
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PDL Print Configuration Available Description option settings Paper Type Various paper Sets the default paper type for PCL or PostScript types printing Orientation Portrait Sets the default orientation for PCL or PostScript printing Landscape Quality Draft Sets the quality for PCL or PostScript printing Standard Ink Save Mode Saves ink by reducing print density...
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PDL Print Configuration Available Description option settings Height 4.00 to 999.75 pt Selects the default font height if the font is scalable and proportional (availability depends on font source and number settings) Symbol Set Various Selects the default symbol set. If the selected font is not available for the selected symbol set, the font source and number are replaced with IBM-US (the default setting).
PDL Print Configuration Available Description option settings Binary Enable when printing files that contain binary images (available when the product is connected to the network). Allows you to print binary images even if the driver is set to ASCII. PDF Page Size Various sizes Selects the paper size when printing a PDF file.
6. Select the printing language and interface options for your connection type. 7. Press the home button to exit. Printing Language and Interface Options Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing Printing Language and Interface Options Select the printing language and interface options you want to use.
Option Available Description settings Printing Language Auto Select the language for the USB or network interface ESC/Page PC Connection via USB Enable Select whether to allow USB communication with the product Disable USB I/F Timeout Setting 0.5 to 300 Specify the length of time before ending USB seconds communication from a computer using the PCL or PostScript driver.
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You see a screen like this: 3. Select Printer Status/Print. 4. Select Print Status Sheet. 5. Select PS3 Font List or PCL Font List. 6. Select Print to print the status sheet. Parent topic: Enabling Epson Universal Print Driver (PCL) or PostScript Printing...
Loading Paper in the Cassettes and MP Tray Using the Optional Paper Cassette Lock Paper Loading Capacity Available Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting Default Paper Settings - Administrator Loading Paper in the Cassettes and MP Tray You can load paper up to this size in the paper cassettes and MP tray: 13 ×...
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You see this screen: 2. Select Load Paper under the How To options.
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You see this screen: 3. Select one of the options.
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You see this screen: 5. Select the icon to scroll through the paper loading instructions. 6. If necessary, select the icon and select the size and type of paper you loaded on the LCD screen. Note: If the Paper Size Auto Detect setting is enabled, your product will automatically detect the size of the paper you loaded.
(U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. 1. Insert the paper cassette lock into the cassette handle.
Note: To unlock the paper cassette, insert the key all the way into the lock and pull out the lock. Parent topic: Loading Paper Related references Optional Accessories and Replacement Parts Paper Loading Capacity Standard paper Paper type Loading capacity Paper cassettes MP tray Plain paper...
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Paper type Loading capacity Paper cassettes MP tray Epson Bright White Paper Letter (8.5 × 11 inches Letter (8.5 × 11 inches [216 × 279 mm]) [216 × 279 mm]) 450 sheets 80 sheets Epson Presentation Paper Matte — 13 × 19 inches (330 ×...
You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number...
Envelope Epson Presentation Paper Matte Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Thick paper between 25 to 28 lb (91 to 105 g/m Thick Paper 1 Thick paper between 29 to 36 lb (106 to 135 g/m...
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You see a screen like this: 2. Select the paper source you want to select settings for.
You see a screen like this: 3. Select Paper Size. 4. Select the paper size you loaded. 5. Select Paper Type. 6. Select the paper type for the paper you loaded. 7. To automatically detect the size of paper loaded in the paper source, select the Paper Size Auto Detect field to turn this setting on.
Envelope Epson Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Thick paper between 25 to 28 lb (91 to 105 g/m Thick Paper 1 Thick paper between 29 to 36 lb (106 to 135 g/m...
Selecting the Default Printer Settings You can change default printer settings using the control panel on the product. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary.
7. Select one of these options for the Auto Error Solver setting: • Select On to display a warning and print single-sided when a 2-sided printing error occurs, or to print only what the printer could process when a full memory error occurs. •...
Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4. Select Printer Settings. You see this screen: 5.
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Universal Print Available settings Description Settings option Top Offset — Adjust the top or left margin. Left Offset Top Offset in — Adjust the top or left margin of the back page when printing Back double-sided. Left Offset in Back Skip Blank Page On Select On to skip printing of blank pages automatically.
Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass...
Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass.
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1. Slide the ADF edge guide outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges.
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3. Insert the originals into the ADF faceup and top-edge first. The ADF tray rises. The ADF icon on the Copying, Scanning, and Faxing screens lights up. Note: The ADF should automatically detect the size of your original. If the document size isn't automatically detected, you need to manually select it.
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Parent topic: Placing Originals on the Product Related topics Copying Scanning Faxing...
Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.
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You see a screen like this: 5. To print more than one copy, press a number key on the product's control panel, or select Copies and use the displayed keypad to enter the number of copies. 6. Change any of the displayed settings as necessary. 7.
Related references Copying Options Related tasks Using Presets Related topics Placing Originals on the Product Loading Paper Copying Options Select the copying options you want to use for your copies. Note: Not all options or settings may be available, depending on other copying settings. Basic Settings Copying option Available settings...
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Copying option Available settings Description 2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided or 2>1-Sided, also select the Advanced tab to select the 2>2-Sided orientation and binding edge for your originals or copies. 1>2-Sided 2>1-Sided Multi-Page Single Page Copies each page of the original onto an individual sheet.
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Copying option Available settings Description Original Type Text Specifies the document type of your originals and adjusts the quality of your copies. Text & Image Photo Text & Image(Best) Mixed Size Select On to copy originals of varying sizes in their original Originals sizes.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
Synchronizing Printer Settings for Optional Units - Windows You must sync the printer driver before you can use any optional equipment installed on the product. 1. Do one of the following: • Windows 10: Click and select (Settings) > Devices > Printers & scanners. Select your product and select Manage >...
OK. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print.
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2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
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Paper Source Options - Windows Print Quality Options - Windows Multi-Page Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related references Paper or Media Type Settings - Printing Software Related tasks Printing Your Document or Photo - Windows...
Entering a User ID and Password for Printing Selecting Double-sided Printing Settings - Windows Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source.
2-Up and 4-Up Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and border options. 2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to select image layout and guideline options.
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You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab.
5. Print a test copy of your double-sided document to test the selected settings. 6. Follow any instructions displayed on the screen during printing. Double-sided Printing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any of the available options on the Binding Settings window to set up your double-sided print job.
Selecting Finishing Options - Windows You can select a variety of finishing options for your document or photo on the Finishing tab. 1. To store print jobs in the product's memory, select one of the Job Type options: • Select Normal Print to print jobs without storing them. •...
Note: This option is available only when the optional finisher unit is installed. Finishing Options - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Finishing Options - Windows You can select any of the Finishing options to customize your print. Some options may be pre-selected or unavailable, depending on other settings you have chosen.
Selecting Additional Print Options - Windows You can select a variety of additional printing options for your document or photo on the More Options tab. 1. Select one of the following Color Correction options: • Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation for your image.
Custom Color Correction Options - Windows Header/Footer Settings - Windows Image Options and Additional Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Related tasks Printing Your Document or Photo - Windows Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job.
Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones. Depending on the selected color mode, you can also adjust the midtone density using the Gamma setting. Fix Photo Improves the color, contrast, and sharpness of flawed photos.
You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number (copy number) Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
4. To choose a preset for printing, select it. 5. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product.
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1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4.
7. Click OK to close the printer software window. Extended Settings - Windows Parent topic: Printing with the Standard Epson Printer Software - Windows Extended Settings - Windows You can select from these settings on the Extended Settings window. Print Mode Selects how print jobs are processed by the computer's or product's memory.
Offset Settings Lets you make fine-tune adjustments to the print position of data on your printout. Print Density Sets the level of ink coverage for double-sided printing. Automatically change to monochrome mode Select to print automatically in monochrome instead of color. Thick Paper and Envelopes Select an option to prevent ink from smearing when you print on envelopes or other thick paper.
You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with the Standard Epson Printer Software - Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes.
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• Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab.
Locked Setting Options Parent topic: Printing with the Standard Epson Printer Software - Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti-...
2. Click the Printer and Option Information button. 3. Select the Save Access Control Settings checkbox. 4. Click the Settings button. 5. Enter your user name and password. 6. Click OK. Parent topic: Printing with the Standard Epson Printer Software - Windows...
Changing the Language of the Printer Software Screens Parent topic: Printing with the Standard Epson Printer Software - Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens.
1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4.
Related tasks Checking for Software Updates Printing on a Mac with the Epson Standard Printer Software You can print with your product using any Mac printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software...
Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Selecting Print Layout Options - Mac Managing Color - Mac Selecting Finishing Options - Mac Selecting Paper Configuration Settings - Mac Selecting Double-sided Printing Settings - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer...
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You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
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6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
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13. Select any of the available print options. Paper Source Options - Mac Print Quality Options - Mac Parent topic: Printing on a Mac with the Epson Standard Printer Software Related references Paper or Media Type Settings - Printing Software...
Related tasks Selecting Page Setup Settings - Mac Paper Source Options - Mac You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Auto Select Automatically selects the paper source based on the selected paper size. MP Tray Selects the paper in the MP tray as the paper source.
Note: If you are printing an envelope, select the icon. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option. Parent topic: Printing on a Mac with the Epson Standard Printer Software...
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing on a Mac with the Epson Standard Printer Software Managing Color - Mac You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout, or turn off color management in your printer software.
Color Matching and Color Options - Mac Parent topic: Printing on a Mac with the Epson Standard Printer Software Color Matching and Color Options - Mac You can select from these settings on the Color Matching and Color Options menus.
Color Options Settings Manual Settings Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red- eye in photos.
Note: The Staple option is available only when the optional finisher unit is installed. Finishing Options - Mac Parent topic: Printing on a Mac with the Epson Standard Printer Software Finishing Options - Mac You can select any of the available options in the Finishing pop-up menu.
Parent topic: Printing on a Mac with the Epson Standard Printer Software Selecting Double-sided Printing Settings - Mac You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up menu on the print window.
Double-sided Printing Options and Adjustments - Mac Parent topic: Printing on a Mac with the Epson Standard Printer Software Double-sided Printing Options and Adjustments - Mac You can select any of the available options in the Two-sided Printing Settings pop-up menu to set up your double-sided print job.
4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac with the Epson Standard Printer Software Printing Preferences - Mac You can select from these settings on the Options or Driver tab. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper.
Printing Your Document or Photo - Mac Once you have selected your print settings, you are ready to print. Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac with the Epson Standard Printer Software...
Printing Your Document or Photo - Mac Printing with the Epson Universal Print Driver - Windows You can print with the Epson Universal Print Driver using any Windows printing program, as described in these sections. Synchronizing Printer Settings - Epson Universal Print Driver - Windows...
Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
Parent topic: Printing with the Epson Universal Print Driver - Windows Selecting Basic Print Settings - Epson Universal Print Driver - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing.
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Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select EPSON Universal Print Driver as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
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14. To save your print job as a project that can be modified and combined with other print jobs, select Job Arranger Lite. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Paper or Media Type Settings - Printing Software...
Selecting Additional Layout and Print Options - Epson Universal Print Driver - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. Note: For more information about a setting, right-click it and select Help.
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Note: Confidential print jobs are cleared from the product's memory after printing. 5. Select any of the Additional Settings options to customize your print. Parent topic: Printing with the Epson Universal Print Driver - Windows Related references Custom Color Correction Options - Windows...
Selecting Maintenance Options - Epson Universal Print Driver - Windows You can select maintenance and other optional settings on the Maintenance tab. Note: For more information about a setting, right-click it and select Help. • Reserve Job Settings lets you create settings for print jobs stored in the printer's memory.
• Language lets you change the language of the printer software screens. Extended Settings - Epson Universal Print Driver - Windows Parent topic: Printing with the Epson Universal Print Driver - Windows Extended Settings - Epson Universal Print Driver - Windows You can select from these settings on the Extended Settings window.
Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 8.x: Navigate to the Apps screen and select Control Panel > Hardware and Sound > Devices and Printers. Right-click EPSON Universal Print Driver and select Print Preferences. • Windows 7: Click and select Devices and Printers.
• Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Printing Preferences. You see the printer settings window: Note: For more information about a setting, right-click it and select Help. 2. Select the print settings you want to use as defaults in all your Windows programs.
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Control Panel. Click Printer under Hardware and Sound, then right-click EPSON Universal Print Driver and select Properties. • Windows XP: Click Start and select Printers and Faxes. Right-click EPSON Universal Print Driver and select Properties. 2. Click the Optional Settings tab.
6. Click OK. Epson Universal Print Driver Locked Setting Options Parent topic: Printing with the Epson Universal Print Driver - Windows Epson Universal Print Driver Locked Setting Options Select the options you want to use for any locked print settings.
Locking Printer Settings - Epson Universal Print Driver - Windows Adding Network Printers - Epson Universal Print Driver - Windows You can use the Epson Universal Print Driver to find and add network printers. 1. Do one of the following: •...
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You see this window: 3. Click Network printer search. 4. When you see the search results, select Add found printers.
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The selected printer or printers appear in the lower section of the screen. 7. Select the checkbox next to the product you want to make your default printer, if necessary. 8. Click OK. Parent topic: Printing with the Epson Universal Print Driver - Windows...
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
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You see the Layout tab of your printer settings window: 4. Select the orientation of your document. 5. To print on both sides of the paper, select one of the Print on Both Sides settings. 6. To change the printing order of the pages, select one of the Page Order settings. 7.
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You see this window: 10. Select the Paper Source that matches where you loaded the paper you want to print on. 11. Select one of the Plain options as the Media setting. 12. Select one of the following as the Color setting: •...
Selecting Additional Layout and Print Options - PostScript Printer Software - Windows You can select a variety of additional layout and printing options for your document or photo by clicking the Advanced button. 1. Select the size of the paper you loaded as the Paper Size setting. 2.
7. Adjust the Booklet Binding Edge setting to change the orientation of your printed booklet. 8. Expand the PostScript Options heading to access the advanced PostScript printer software features. 9. Select any of the remaining Printer Features options to customize your printouts. Parent topic: Printing with the PostScript (PS3) Printer Software - Windows Selecting Default Print Settings - PostScript Printer Software - Windows...
Note: The PostScript printer software supports products that are connected via Ethernet. If your product is connected via USB, you will need to install the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support (U.S.),...
Selecting Basic Print Settings - PostScript Printer Software - Mac Selecting Page Setup Settings - PostScript Printer Software - Mac Selecting Print Layout Options - PostScript Printer Software - Mac Sizing Printed Images - PostScript Printer Software - Mac Managing Color - PostScript Printer Software - Mac Printing Your Document or Photo - PostScript Printer Software - Mac Parent topic: Printing from a Computer...
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You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Two-Sided, Copies, and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
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6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.
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10. Select Printer Features from the pop-up menu. You see these settings: 11. Select a MediaType setting. 12. Select Color from the Feature Sets pop-up menu.
You see these settings: 13. Select a Color Mode option: • To print a color document or photo, select the Color setting. • To print text and graphics in black only, select the Monochrome setting. 14. Select any of the available print options. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Related tasks...
1. Select the size of the paper you loaded as the Paper Size setting. You can also select a custom setting to create a custom paper size. 2. Select the orientation of your document or photo as shown in the print window. Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop-up menu and selecting a scaling option.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings. Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Sizing Printed Images - PostScript Printer Software - Mac You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window.
1. Select Color Matching from the pop-up menu in the print window. 2. Do one of the following: • To print using standard color profiles for your product and paper to help match image colors, select ColorSync. Select one of the available Profile options to change the active color profile. •...
Click Print at the bottom of the print window. Checking Print Status - PostScript Printer Software - Mac Parent topic: Printing with the PostScript (PS3) Printer Software - Mac Checking Print Status - PostScript Printer Software - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1.
You see the print status window: 2. Select the following options as necessary for your Mac OS version: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold.
Note: You can also scan using Document Capture Pro (Windows) or Document Capture (Mac). Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device...
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2. Place your original on the product for scanning. Note: To scan a double-sided or multi-page document, place your originals in the ADF. 3. Press the home button, if necessary. 4. Select Scan. You see a screen like this: 5. Select one of the following Scan to options: •...
• Memory Device saves your scan file on a USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).
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You see a screen like this: 4. Select Email.
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You see a screen like this: 5. Do one of the following: • Select an email address from any of the displayed frequent contacts. • Select the Recipient tab and choose one or more contacts. • Select Keyboard to use the displayed keyboard to enter the email address for the recipient(s) and select OK.
11. Select Send. Your product scans your original and emails the scanned file. Parent topic: Starting a Scan Using the Product Control Panel Scanning to a Network Folder or FTP Server You can scan an image and save it to a network folder using your product's control panel. You can either enter the folder path directly on the product's control panel or select a folder from the Recipient tab.
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4. Select Network Folder/FTP. You see a screen like this: 5. Do one of the following: • Select the Destination tab and choose a saved location. • Select Keyboard, select the Communication Mode field, and select Network Folder (SMB) or FTP.
9. Select any additional scan settings as necessary. 10. Select Presets to save your scan settings. Note: Presets can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 11. Select Save. Your product scans your original and saves it in the selected location.
4. If you want to assign scan jobs to the selection list on the product control panel, do one of the following: • Windows: Click Event Settings. • Mac: Click the icon at the bottom of the window, then click Event Settings. 5.
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Scan Settings Available options Description Edit Location Communication Select Network Folder (SMB) or FTP Mode Location Enter a folder path in which to save scanned images User Name Enter a user name for the selected folder path Password Enter a password for the selected folder path Connection Mode Select the connection mode Port Number...
Parent topic: Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file.
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Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S; you must obtain software only from the Windows Store.
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You see an Epson Scan 2 window like this:...
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
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You see an Epson Scan 2 window like this:...
Placing Originals on the Product Starting a Scan from a Smart Device You can start a scan from a smart device using the Epson iPrint app. You can save the scanned document to your device or a cloud service, e-mail it, or print it.
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Start, and select All Programs or Programs. Select EPSON Software > Document Capture Pro. • Mac: Open the Applications folder, open the Epson Software folder, and select Document Capture. Select your product and click OK, if necessary. You see a window like this: 2.
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• Windows: Click Detailed Settings. Select any displayed scan settings you want to use and click • Mac: If you installed Epson Scan 2, close the Scan Settings window, open the Scan menu at the top of the screen and select Displays the EPSON Scan Setup Screen. Click the Scan icon.
Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
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3. Select the Scanning Side setting if you are scanning from the ADF. 4. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.
Placing Originals on the Product Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.
Optical Character Recognition (OCR) and then embedded in the scanned original. Note: The required Epson Scan 2 OCR Component is installed automatically when you install your product software. If you install your scanner software programs individually, be sure to also install this component if you want to perform OCR.
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12. Confirm the File Name setting and select a Folder setting for your document. 13. Click Scan. The scanned image is saved as a searchable PDF. Parent topic: Scanning in Epson Scan 2 Related topics Placing Originals on the Product...
Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options. Bitmap (*.bmp) A standard image file format for most Windows programs.
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need: •...
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You see a window like this: 2. Click the Scan icon. 3. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro or Document Capture for details. 4. Click Scan. You see a preview of your scan in the Document Capture Pro or Document Capture window. 5.
2. Do one of the following to start Document Capture Pro: • Windows 10: Click and select EPSON Software > Document Capture Pro. • Windows 8.x: Navigate to the Apps screen and select Document Capture Pro. • Windows (other versions): Click or Start, and select All Programs or Programs.
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You see this window: 3. Click the Scan icon. 4. Select any displayed scan settings you want to use. Note: See the Help information in Document Capture Pro for details. 5. Click Scan. You see a preview of your scan in the Document Capture Pro window. 6.
If you enabled Access Control on the product, a user ID and password may be required to scan. You can enter the user ID and password in Epson Scan 2. Note: If you do not know the user ID or password, contact your administrator for assistance.
Parent topic: Scanning Creating Contacts for Scanning You can create a list of contacts for scanning to email or to a network folder or FTP. Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance.
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7. Do one of the following: • To create a contact for scanning to fax, select Fax. • To create a contact for scanning to email, select Email. • To create a location for scanning to a network folder or FTP, select Network Folder/FTP. 8.
Note: When using the Epson Universal Print Driver or PostScript (PS3) printer software with the product, you can fax using the printer buttons or the utilities included with the standard Epson printer software. To download the standard Epson printer software, visit epson.com/support...
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1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
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ISDN connection ISDN wall jack Terminal adapter or ISDN router...
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2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.
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Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.
Using the Fax Setup Wizard Setting Up Fax Features Before faxing with your product, set up your fax header and select the fax features you want to use. Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes.
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You see this screen: 5. Select Fax Setting Wizard. 6. Make sure a phone line is connected and select Proceed. 7. Use the displayed keypad to enter the sender name for your fax source, such as your name or a business name.
fax calls. Select the ring pattern assigned to fax calls in the Distinctive Ring Setting. If you select On or a ring pattern other than All, Receive Mode is automatically set to Auto. 10. On the Receive Mode Setting screen, do one of the following: •...
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1. Press the home button, if necessary. 2. Select Settings. 3. Select General Settings. 4. Select Fax Settings. You see this screen: 5. Select Basic Settings. 6. Select Line Type. 7. Select PBX.
You see this screen: 8. Select Access Code. 9. Select Use. 10. Select the Access Code field, and use the displayed keypad to enter the access code, such as 9. Select OK. 11. Press the home button to return to the home screen. Parent topic: Setting Up Basic Fax Features Setting the Number of Rings to Answer...
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2. Select Settings. 3. Select General Settings. 4. Select Fax Settings. You see this screen: 5. Select Basic Settings. 6. Scroll down and select Rings to Answer.
You see this screen: 7. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. 8. Press the home button to return to the home screen. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.
2. Select Settings. 3. Select General Settings 4. Select Fax Settings. You see a screen like this: 5. Select the group of settings you want to change. User Settings - Fax Basic Settings - Fax Send Settings - Fax Receive Settings - Fax Report Settings - Fax Security Settings - Fax Parent topic:...
Setting Options Description Initial Tab Frequent Selects the tab that first appears when you select Fax from the home screen Recipient Quick Operation Button 1 to 4 Sets up to four frequently used fax settings Parent topic: Selecting Advanced Fax Settings Basic Settings - Fax Set the basic options you want to use for incoming and outgoing faxes.
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Setting Options Description Line Type PSTN Selects a standard phone line (Public Switched Telephone Network) Selects Private Branch Exchange, the type of phone line used in office environments where an access code such as 9 must be used to call an outside line. Header Fax Header Select to enter the header information and your...
Setting Options Description Rejection Fax Various options Lets you automatically reject faxes from blocked numbers, with blank headers, or from unrecognized contacts Receiving Paper Size Various options Selects the paper size for incoming faxes Parent topic: Selecting Advanced Fax Settings Related tasks Selecting the Date and Time Starting a Scan Using the Product Control Panel...
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Setting Options Description Unconditional Save to Inbox Saves received faxes in printer's inbox Save/Forward Save to Computer Converts received faxes to PDFs and saves them on a computer connected to the printer Save to Memory Converts received faxes to PDFs and saves them on Device an external memory device connected to the printer Forward...
Setting Options Description Acting Print On (Split to Pages) Splits large incoming faxes across multiple sheets On (Reduce to Fit) Reduces the size of large received faxes to fit on the paper size in the selected paper source Prints large incoming faxes at their original size on multiple sheets, if necessary Auto Rotation If you have loaded A5-size paper, select On to rotate...
Setting Options Description Forwarding Report Print on Error Prints a report after forwarding a received document only if an error occurs Print Prints a report after forwarding a received document Do Not Print Does not print a report after forwarding a received document Back Up Error Report Select On to print a report when a backup error for...
1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
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The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.
Parent topic: Faxing Related tasks Importing Contacts Using the Fax Utility - Windows Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: Contacts can be locked by an administrator.
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You see a screen like this: 3. Select the Recipient tab.
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You see a screen like this: 4. Select Add New. 5. Select Add Contact. 6. Select the number you want to use for the contact you are adding.
You see a screen like this: 7. Select the Name field. Use the displayed keyboard to enter the contact name (up to 30 characters) and select OK. 8. Select the Index Word field. Use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters) and select OK.
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1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select the Recipient tab. 4. Select the icon next to the contact you want to edit or delete.
You see a screen like this: 5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK.
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You see a screen like this: 3. Select the Recipient tab. 4. Select Add New. 5. Select Add Group.
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You see a screen like this: 6. Select the number you want to use for the group you are adding. 7. Select the Group Name field. Use the displayed keyboard to enter the group name (up to 30 characters) and select OK. 8.
Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries. You can also delete the entire contact group. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.
You see a screen like this: Note: If you want to delete the entire group, select Delete. 5. To edit the group, select Edit. 6. Select Contact(s) Added to the Group. You see a list of the contacts in your group. 7.
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• Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility. The first time you use the FAX Utility, you see this introduction window:...
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You see this window: 4. To edit the contacts list on your product, click Contacts. 5. Do one of the following: • To edit a contact, select it in the list and click the icon. • To delete a contact, select it in the list and click the icon.
You see this window: 7. Select File > Import From Windows Address Book. 8. Select the contacts you want to import and click OK. Note: For detailed information, select Help or Open Online Help. Parent topic: Setting Up Contacts and Contact Groups Related topics Setting Up Contacts and Contact Groups Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac...
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You see this window: 3. Select your FAX product in the Printer list. 4. Select Speed Dial/Group Dial List. You see this window:...
5. To add an entry, double-click an empty entry. Note: To edit an entry, select it and change the information. To delete an entry, select it and press the Delete key on your keyboard. 6. Do one of the following: •...
Parent topic: Sending Faxes Sending a Fax Using the Control Panel You can send a fax from your product control panel by entering the fax number or selecting an entry from the contact list. You can select to send up to 50 black-and-white fax jobs at one time. Note: You can send a black-and-white fax to up to 200 recipients at a time, or send a color fax to one recipient at a time.
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4. Do one of the following to select fax recipients: • Select Direct Enter, enter a fax number, and select OK. To add another fax number, repeat these steps. Note: If direct dialing has been restricted, you can only select the number from the contact list or fax history.
Parent topic: Sending Faxes from the Product Control Panel Related references Fax Sending Options Related tasks Checking Fax Status and Cancelling Fax Jobs Selecting the Line Type Using Presets Related topics Setting Up Contacts and Contact Groups Placing Originals on the Product Fax Sending Options While sending a fax, you can select Fax Settings and select these options.
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Setting Options Description Sharpness Varying levels Adjusts the sharpness level of outgoing faxes available ADF 2-Sided Select On to enable 2-sided faxing from the ADF. The Direct Send setting and color faxing are disabled when you turn on this setting. ADF Continuous Scan Select On to have the product to ask if you want to scan another page after a document in the ADF has...
Sending a Fax at a Specified Time You can send a fax at a time of your choice. Note: Make sure the product's date and time settings are correct. You can send faxes only in black-and- white when you use this option. 1.
9. Select Send. Note: To cancel faxing, check the job status by selecting Job/Status. After scanning your originals, your product dials the number and sends the fax at the specified time. Note: If the product is turned off at the specified time, the fax is sent when it is turned on. Parent topic: Sending Faxes from the Product Control Panel Related references...
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You see a screen like this: 4. Select Menu. 5. Select Store Fax Data and select On. 6. Select any other fax settings as necessary. 7. Select Store. Your document is scanned, stored, and briefly previewed. 8. When you are ready to send the document, press the home button, if necessary, and select Fax Box.
Related references Fax Sending Options Related topics Placing Originals on the Product Sending a Fax on Demand You can store up to 10 scanned documents (up to 100 black-and-white pages) and have them sent automatically when another fax machine requests them. Other fax users can receive the document by calling your fax number and using the polling receive function on their fax machines.
Dialing Fax Numbers from a Connected Telephone If you connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from the connected telephone. If the recipient's phone number and fax number are the same, you can speak to the recipient before sending the fax.
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You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button. Note: If you see a Setup, Printer, or Options button, click it. Then click Preferences or Properties on the next screen.
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If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
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2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
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You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.
You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Forwarding Received Faxes Receiving a Fax by Polling...
If you connected a telephone to your product so you can use the same phone line for faxes and voice calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax.
6. Select Receive to start receiving the fax. 7. Hang up the telephone. Parent topic: Receiving Faxes Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Forwarding Received Faxes You can forward received faxes to another fax machine, or convert the faxes into PDF documents and forward them to a shared folder on the network or to an email address.
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You see a screen like this: 5. Select Receive Settings. 6. Select Save/Forward Settings. 7. Select Unconditional Save/Forward. 8. Select Forward. 9. Select Yes. Note: If you want to print the fax automatically before forwarding it, select Yes and Print. 10.
Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1.
Saving and Viewing Received Faxes You can save received faxes in your product's memory and view them on the LCD screen. Note: The inbox can be locked by an administrator. If you cannot access the inbox, contact your administrator for assistance. 1.
1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
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The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Close at the bottom of the window.
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You see this window: 4. To save faxes received by your product on your computer, select Save received faxes on this computer. 5. Select the destination folder and other options, and click OK. You return to the FAX Utility window. 6.
7. Select how often you want to be notified of received faxes and click OK. Note: For detailed information, click Help or Open Online Help. Parent topic: Receiving Faxes Checking Fax Status and Cancelling Fax Jobs You can check the status of current, received, saved, or sent fax jobs on the product control panel. You can also cancel sending current fax jobs.
• To check the history of faxes that have been sent, received, or saved, select Log and select the job you want to check. Note: If the Received Fax light is flashing, received faxes have been temporarily saved to the product's memory.
Fax Report Options Parent topic: Faxing Related references Report Settings - Fax Fax Report Options Select the fax report or list you want to print. Last Transmission Print a report on the fax that was previously sent or received through polling. Fax Log View or print a report on recent fax transmissions.
Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.
USB Device Photo File Specifications You can use USB devices with your product containing files that meet these specifications. File format JPEG with the DCF (Design Rule for Camera File system) version 1.0 or 2.0 standard* TIFF 6.0-compliant uncompressed images: RGB full-color or binary (not CCITT-encoded) Image size 80 ×...
Printing TIFF and PDF Files Parent topic: Using External USB Devices with Your Product Printing JPEG Photos You can select JPEG photos for printing as you view them on the LCD screen. 1. Press the home button, if necessary. 2. Select Memory Device. 3.
• In Single View, select the thumbnail image of the photo you want to print, then press the left or right arrow buttons to scroll through and select additional photos, or select Tile View to return to the thumbnail image view and select additional photos. •...
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Print settings Available options Description B&W — Prints a color photo in black and white. Auto — Automatically detects whether the photo is in color or black and white. Advanced settings Print settings Available options Description Finishing Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets.
Print settings Available options Description Fix Red-Eye Automatically fixes the red-eye effect in photos; see Note below. * Displayed when the optional finisher unit is installed. Note: Fix Red-Eye uses a sophisticated face recognition technology to optimize photos that include faces.
Parent topic: Viewing and Printing from the LCD Screen Print Setting Options - TIFF Mode Select the print settings you want to use when printing a TIFF from a USB device. Note: Not all options or settings may be available, depending on the file format. Basic Settings Print settings Available options...
Print settings Available options Description Finishing Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets. Group (Same Pages) Select to print multiple copies of a multi-page document in unordered groups. Eject Paper Select Shift Sort* to eject offset printouts for each set of copies.
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Print settings Available options Description Recent to old or — Change the order of the documents displayed on the LCD Old to recent screen. Paper Setting Various paper size Select the paper source that you want to use. and type settings 2-Sided Two-sided printing is off.
Print settings Available options Description Finishing Collate (Page Order) Select to print multiple copies of a multi-page document in ordered sets. Group (Same Pages) Select to print multiple copies of a multi-page document in unordered groups. Eject Paper Select Rotate Sort to print alternate paper orientations and paper sources (make sure the Paper Setting is set to Auto for this option).
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Caution: Remove the USB device before you change this setting or you may lose data from the device. Note: These settings can be locked by an administrator. If you cannot access these settings, contact your administrator for assistance. 1. Press the home button, if necessary.
Transferring Files from a USB Device to Your Computer You can transfer files to and from a USB device inserted into the USB port on the front of your product and a computer connected to your product. Note: Do not transfer files to and from a USB device while you are printing from the device. 1.
Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Ink and Maintenance Box Status with Windows You can check your ink cartridge or maintenance box status at any time using a utility on your Windows computer.
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2. Replace or reinstall the ink cartridge or maintenance box as indicated on the screen. Note: If any of the ink cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window: 3. Do the following as necessary:...
800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: We recommend that you use genuine Epson maintenance boxes and cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage.
Maintenance box part number: T6713 Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have the replacement ink cartridge(s) handy before you begin. You must install new cartridges immediately after removing the old ones.
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2. Push in the ink cartridge that you want to remove until it pops out, then slowly pull it all the way out. Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it. 3.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Replacing the Maintenance Box Make sure you have the replacement maintenance box handy before you begin. Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week.
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6. Close the maintenance box cover (H). 7. Close the front cover (L). When the home screen appears, maintenance box replacement is complete. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...
(U.S. sales) or epson.ca (Canadian sales). You can also purchase accessories from an Epson authorized reseller. To find the nearest one, call 800- GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. 1. Open the front cover of the finisher unit.
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3. Push in the tabs on the staple cartridge and lift it up to remove it from the holder. Note: You can remove the staple cartridge from the holder only when it is empty. 4. Insert the new staple cartridge into the holder as shown and push it down firmly. 5.
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6. Close the front cover of the finishing unit. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related references Optional Accessories and Replacement Parts...
If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
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You see a screen like this: 6. Select Print Head Nozzle Check.
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You see a screen like this: 7. Select the paper cassette you want and select OK. The nozzle pattern prints.
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8. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 9. Do one of the following: • If there are no gaps, select OK. • If there are gaps or the pattern is faint, select NG and continue. 10.
Related topics Loading Paper Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product. 1. Make sure there are no errors on the LCD screen. 2. Load a few sheets of plain paper into one of the paper cassettes. 3.
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You see a screen like this: 7. Select Start to clean the print head. When the cleaning cycle is finished, you see a message on the LCD screen. Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not be able to print.
Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Moving or Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
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4. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended) moistened with a little glass cleaner. You can also use the cleaner tool stored inside the front cover of the product. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
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5. Open the interior of the document cover.
Cleaning and Transporting Your Product Moving or Transporting Your Product If you need to move or transport your product, contact Epson support or an authorized Epson service provider or technician. Caution: At least four people are required to move the product.
Solving Problems Check these sections for solutions to problems you may have using your product. Viewing the Help Screen Product Status Messages Job Status Error Codes Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Copy Quality Problems Solving Paper Problems...
Turn the product off and then back on again. If the error persists, on again. For details, see your check for and remove any jammed paper or protective materials documentation. from the product, and disconnect any optional installed units. If the error persists, contact Epson for support.
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Cannot print because XX is out of Turn the product off and then back on again. Reinsert the order. You can print from another indicated paper cassette. If the error persists, contact Epson for cassette. support. HDD error. Turn the power off and on The hard disk drive is damaged.
Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update from the Epson support site. If you need help, contact Epson for support. Parent topic: Solving Problems...
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Cannot print 2-sided due to a lack of available memory. Only one side will print. Reduce the size of the print job. HDD error. The job is canceled. Contact Epson for support. Cannot print because the user name associated with the confidential job does not match.
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Code Condition/solution The product cannot detect a dial tone. Make sure the phone cable is connected correctly and the phone line works. If you connected the product to a PBX (Private Branch Exchange) phone line or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the Dial Tone Detection setting.
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Code Condition/solution An authentication error has occurred. From the Home screen, select Settings > General Settings > Network Settings > Advanced > Email Server > Server Settings and check the server settings. A communication error has occurred. From the Home screen, select Settings > General Settings >...
Code Condition/solution A communication error has occurred while scanning. Make sure the product is connected to the computer or network correctly and that you installed Document Capture Pro or Document Capture. Make sure the Event Manager program is not being blocked by your firewall or security software.
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1. Disconnect any interface cables connected to your product. 2. Load plain paper in the product. 3. Press the home button, if necessary. 4. Select Settings. 5. Select Maintenance. You see a screen like this: 6. Select Print Head Nozzle Check.
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• If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...
Related references Where to Get Help Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults.
You see a screen like this: 6. Select one of these options: • Network Settings: Resets all network settings. • Copy Settings: Resets all settings for copying. • Scan Settings: Resets all settings for scanning. • Fax Settings: Resets all settings for faxing. •...
• Make sure the circuit breaker is in the ON position. If the circuit breaker is off, turn it on and turn on the power. If the circuit breaker turns off quickly, unplug the power cord and contact Epson. Parent topic:...
Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
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• Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.
4. Download your product software from the Epson website, or contact your system administrator. • If you have replaced your router, reinstall your product software to connect to the new router.
Related concepts Uninstall Your Product Software Related topics Wi-Fi or Wired Networking Product Does Not Appear in Mac Printer Window If your product does not appear in the Mac printer window, try these solutions: • Turn your product off, wait 30 seconds, then turn it back on again. •...
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• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place your product closer to your router or access point. Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a filing cabinet. Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and 5 GHz) mode.
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.
Solving Copying Problems Check these solutions if you have problems copying with your product. Product Cannot Copy Product Makes Noise, But Nothing Copies Product Makes Noise When It Sits for a While Originals Do Not Feed From the Automatic Document Feeder Parent topic: Solving Problems Product Cannot Copy...
Product Makes Noise When It Sits for a While Your product is performing routine maintenance. This is normal. Parent topic: Solving Copying Problems Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF, try these solutions: •...
• Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended. Caution: Do not spray glass cleaner directly on the scanner glass. •...
Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure the paper cassette is inserted all the way in the printer. • If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette.
Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer. Note: For problems while printing with the Epson Universal Print Driver or PostScript (PS3) printer software, see the sections covering that software in this manual.
2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.
Parent topic: Solving PostScript Printing Problems Related topics Enabling Epson Universal Print Driver (PCL) or PostScript Printing Documents Print Incorrectly Using the PostScript Printing Software If your document does not print correctly, try these solutions: • If the file you are printing was created in an application that allows you to change the data format, such...
• EPS files created in binary format may not print correctly. Try creating the file in ASCII format instead. • In Windows, the product cannot print binary data if it is connected to the computer using a USB cable. Try selecting ASCII or TBCP as the Output Protocol setting on the Device Settings tab in the printer properties.
Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages. Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems...
Blank Pages Print If blank pages print unexpectedly, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. • If a blank page exists in a document you are printing and you want to skip printing it, select the Skip Blank Page setting in your printer software, if available.
Incorrect Characters Print If incorrect characters appear in your prints, try these solutions before reprinting: • Make sure any cables are securely connected at both ends. • If your product is connected to a USB hub, connect it directly to your computer instead. Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position...
• Make sure the product is not printing while tilted or at an angle. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen.
• Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.
Parent topic: Solving Print Quality Problems Related references Available Epson Papers Paper Specifications Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel...
Related topics Replacing Ink Cartridges and Maintenance Boxes Loading Paper Grainy Printout If your printouts are grainy, try these solutions: • Make sure you loaded the printable side of the paper correctly for your product. • Select a higher print quality setting and turn off any high speed settings in your product software. •...
• Your printed colors can never exactly match your on-screen colors. However, you can use a color management system to get as close as possible. Try using the color management options in your printer software. • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems...
EPSON > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset.
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
• If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and scan again. Parent topic: Solving Scanned Image Quality Problems Related references Additional Scanning Settings - Advanced Settings Tab Related topics Placing Originals on the Product...
Image is Too Dark If your scanned image is too dark, try these solutions: • Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting. • Check the brightness and contrast settings of your computer monitor.
Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try scanning again: •...
• If an error code is displayed on the control panel, try the solutions suggested in the error code list. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
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Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax transmission will work when using VoIP.
Related references Job Status Error Codes Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Saving and Viewing Received Faxes Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product, try these solutions:...
• If you set the product to save received faxes on a USB device, connect the selected USB device containing the save fax folder to the product. Once the faxes are saved on the USB device, they are deleted from the product's memory. Note: Make sure the USB device has enough available memory and is not write protected.
Sent Fax is Received in an Incorrect Size If your recipient receives a fax in an incorrect size, try these solutions: • If you are trying to fax an A3-size document, make sure the recipient's fax machine supports the paper size.
Parent topic: Solving Faxing Problems Related references Receive Settings - Fax Solving USB Device Problems Check these solutions if you have problems using USB devices with your product. Cannot View or Print from a USB Device Cannot Save Files on a USB Device Cannot Transfer Files To or From a USB Device Parent topic: Solving Problems...
• Make sure the device is compatible with the product. Parent topic: Solving USB Device Problems Related references Interface Specifications Related tasks Setting Up File Sharing for File Transfers from Your Computer Cannot Transfer Files To or From a USB Device If you have problems transferring files to or from a USB device connected to your product, try these solutions: •...
In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions: • Windows 10: Select Epson Scan and click Uninstall.
3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download. 4. Run the file you downloaded. 5. Double-click the Uninstaller icon. 6. In the Epson Uninstaller screen, select the checkbox for each software program you want to uninstall. 7. Click Uninstall.
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You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems...
Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
Windows Server supports only the printer driver, Epson Scan 2, and Document Capture Pro Server; any additional included software is not supported. Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.),...
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
Color depth Color: 30 bits per pixel internal (10 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color external) Grayscale: 10 bits per pixel external 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light source...
Technical Specifications Ink Cartridge Specifications Note: We recommend that you use genuine Epson maintenance boxes and cartridges and do not refill them. The use of other products may affect your print quality and could result in printer damage. Part of the ink from the included set of cartridges is used for charging the printer. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature.
Ink cartridge life Unopened package: do not use if the date on the package has expired Temperature Storage: –4 to 104 °F (–20 to 40 °C) 1 month at 104 °F (40 °C) Ink freezes at –6.8 °F (–14 °C) Ink thaws and is usable after approximately 12 hours at 77 °F (25 °C) Parent topic:...
Interface Specifications Interface type Super-Speed USB (Device Class for computers) Hi-Speed USB (for Mass storage class for external storage) Note: Epson cannot guarantee the operation of externally connected devices. Parent topic: Technical Specifications Related references USB Device Photo File Specifications...
• Built-in USB hub Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices. Magneto-optical drive 1.3GB Hard disk and USB flash drives Formatted in FAT, FAT32, or exFAT.
• Manufacturer: Askey Computer Corporation. • Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended...
modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device. To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding.
Font name Family HP equivalent Algiers Medium, Extra Bold Albertus NimbusSansNo2 Medium, Bold, Italic, Bold Italic Arial Nimbus Roman No9 Medium, Bold, Italic, Bold Italic Times New Roman Nimbus Sans Medium, Bold, Oblique, Bold Helvetica Oblique Nimbus Sans Narrow Medium, Bold, Oblique, Bold Helvetica Narrow Oblique Palladio...
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Font name Family HP equivalent Symbol set Nimbus Mono PS Regular, Bold, Oblique, Courier PS Bold Oblique Nimbus Roman No4 Medium, Bold, Italic, Bold CG Times Italic URW Classico Medium, Bold, Italic, Bold CG Omega Italic URW Coronet — Coronet URW Clarendon —...
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Font name Family HP equivalent Symbol set URW Bookman Light, Demi, Light Italic, ITC Bookman Demi Italic URW Century Roman, Bold, Italic, Bold New Century Schoolbook Schoolbook Italic Nimbus Roman Medium, Bold, Italic, Bold Times Italic URW Chancery — ITC Zapf Chancery Medium Medium Italic Italic Symbol...
Note: Depending on the print density or quality and color of the paper, the OCR/Barcode Bitmap fonts may not be readable. Print a sample and check for readability before printing large quantities. Parent topic: Technical Specifications Symbol Sets Your product can access a variety of symbol sets. Many of these symbol sets differ only in the international characters specific to each language.
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Symbol set Attri- Font classification name bute ISO 8859/4 — — — — — — — — — — Latin 4 Spanish — — — — — — — — — — Roman-9 — — — — — — — —...
Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
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• If you use an extension cord with the product, make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere rating.
• Unplug the product and refer servicing to qualified service personnel under the following conditions: if the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped or the case damaged; if the product does not operate normally or exhibits a distinct change in performance.
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.
When using telephone equipment, you should always follow basic safety precautions to reduce the risk of fire, electric shock, and personal injury, including the following: • Do not use the Epson product near water. • Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from lightning.
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If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
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interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
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Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
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Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...
Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.
(excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.
A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume. Contact your legal advisor for any questions regarding copyright law.
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