Page 1: User Guide
User Guide Personal Computer V G N - F S 8 0 0 S e r i e s...
Page 2: Table Of Contents
Contents Before Use ...6 Documentation ...6 Ergonomic Considerations ...8 Getting Started ...10 Locating Controls and Ports...11 About the Indicator Lights ...17 Connecting a Power Source ...18 Using the Battery Pack ...19 Shutting Down Your Computer Safely ...24 Using Your VAIO Computer ...25 Using the Keyboard ...26 Using the Touch Pad ...28 Using Special-function Buttons ...29...
Page 3 Using Peripheral Devices ...57 Connecting a Port Replicator ...58 Connecting External Speakers ...73 Using the Remote Commander ...76 Connecting an External Display ...79 Selecting Display Modes...83 Using the Multiple Monitors Function ...85 Connecting an External Microphone ...87 Connecting a Universal Serial Bus (USB) Device...88 Connecting a Printer ...91 Connecting an i.LINK Device ...93 Connecting to a Network (LAN) ...95...
Page 4 Precautions ...115 On Handling the LCD Screen ...116 On Using the Power Source ...117 On Handling Your Computer...118 On Handling Floppy Disks ...120 On Handling Discs ...121 On Using the Battery Pack...122 On Using Headphones...123 On Handling Memory Stick Media...123 On Handling the Hard Disk ...124 Troubleshooting ...125 Computer ...127...
Page 5 Floppy Disks ...157 PC Cards ...158 Audio/Video...159 Memory Stick Media ...160 Peripherals ...161 Support Options ...162 Sony Support Information ...162 Program Support Information...165...
Page 6: Before Use
Your documentation includes printed information and user guides to read on your VAIO computer. Printed Documentation Welcome mat — Contains an overview of connections, setting up information, etc. Safety information — Contains safety guidelines and owner information. ® computer, and welcome to the on-screen User Guide. Sony has Before Use...
Page 7 Specifications — The online Specifications describe the hardware and software configuration of your VAIO computer. To view the online Specifications: Connect to the Internet. Go to the Sony online support Web site at http://www.sony.ca/support American countries or areas. VAIO Recovery Guide — Provides information about restoring individual software programs, software drivers, and drive partition(s) or your entire hard disk drive to the original factory installed settings.
Page 8: Ergonomic Considerations
Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations to both stationary and portable environments: Position of your computer – Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, touch pad, or external mouse.
Page 9 Before Use Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness setting of the display as well.
Page 10: Getting Started
Getting Started This section describes how to get started with using your VAIO computer. Locating Controls and Ports (page 11) About the Indicator Lights (page 17) Connecting a Power Source (page 18) Using the Battery Pack (page 19) Shutting Down Your Computer Safely (page 24) Getting Started...
Page 11: Locating Controls And Ports
Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages. Front LCD screen (page 116) Speakers Keyboard (page 26) Touch pad (page 28) Power indicator (page 17) Battery indicator (page 17) Hard disk drive/Optical disc drive indicator Memory Stick media indicator (page 17) WLAN (Wireless LAN) switch (on selected models only)
Page 12 Display lock latch S1 button (page 29) S2 button (page 29) Num lock indicator (page 17) Caps lock indicator (page 17) Scroll lock indicator (page 17) Power button Getting Started...
Page 13 Back Air vent Battery connector (page 19) Getting Started...
Page 14 Right PC Card eject button (page 42) PC Card slot (page 40) ® i.LINK (IEEE1394) S400 port (page 93) Memory Stick media slot (page 43) Hi-Speed USB (USB 2.0) ports (page 88) Monitor (VGA) port (page 80) DC In port (page 18) Your computer supports Memory Stick Duo media and Memory Stick PRO high speed and high capacity capabilities.
Page 15 Left Network (Ethernet) port (page 95) Modem port (page 46) Optical disc drive (page 30) Manual eject hole (page 144) Drive eject button (page 30) Getting Started...
Page 16 Bottom Port replicator connector (page 60) Air vents Getting Started...
Page 17: About The Indicator Lights
About the Indicator Lights Your computer is equipped with the following indicator lights. Indicator Functions Power 1 Illuminates when the power of the computer is on, blinks in Standby mode, and turns off when the computer is in Hibernate mode or off. Battery e Illuminates when the computer is using battery power, blinks when the battery is running out of power, and double-blinks when the battery is charging.
Page 18: Connecting A Power Source
Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack as a power source for your computer. Using the AC Adapter Use the computer only with the supplied AC adapter. To use the AC adapter Plug one end of the power cord (1) into the AC adapter (3).
Page 19: Using The Battery Pack
Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of purchase. Installing the Battery Pack To install the battery pack Turn off the computer and close the LCD screen lid. Slide the lock switch (1) to the UNLOCK position. Slide the battery into the battery compartment until it clicks into place.
Page 20 Slide the lock switch (1) to the LOCK position to secure the battery on the computer. When the computer is directly connected to AC power and has a battery pack installed, it uses power from the AC outlet. This computer is designed to operate only with genuine Sony batteries.
Page 21: Charging The Battery Pack
Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of purchase. To charge the battery pack Install the battery pack. Connect the AC adapter to the computer. The computer automatically charges the battery (the battery indicator light flashes in a double blink pattern as the battery charges).
Page 22 Getting Started When the battery is running out of power, both the battery and power indicator lights blink. Keep the battery pack in the computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer. If the battery level falls below 10%, you should either attach the AC adapter to recharge the battery or shut down the computer and install a fully charged battery.
Page 23: Removing The Battery Pack
Removing the Battery Pack You may lose data if you remove the battery pack while the computer is on and not connected to the AC adapter or if you remove the battery while the computer is in Standby mode. To remove the battery pack Turn off the computer and close the LCD screen lid.
Page 24: Shutting Down Your Computer Safely
Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to the computer. Click Start and then Turn Off Computer. The Turn off computer window appears.
Page 25: Using Your Vaio Computer
Using Your VAIO Computer This section describes how to get the most out of using your computer. Using the Keyboard (page 26) Using the Touch Pad (page 28) Using Special-function Buttons Using the Optical Disc Drive (page 30) Using the TV Function (page 39) Using PC Cards (page 40)
Page 26: Using The Keyboard
Using the Keyboard Your keyboard is very similar to a desktop computer keyboard, but has additional keys that perform model-specific tasks. Combinations and Functions with the Fn Key Some functions are not available until Windows is launched. Combinations/Feature Fn + % (F2): speaker switch Fn + 2 (F3/F4): speaker volume Fn + 8 (F5/F6): brightness control Fn +...
Page 27 Combinations/Feature Fn + (F10): zoom Fn + (F12): Hibernate Functions Changes the screen resolution to magnify/restore the screen view. The magnified view is not as clear as the standard view, as it is implemented by applying a lower resolution to the LCD screen with a higher resolution. This key combination is disabled during video playback.
Page 28: Using The Touch Pad
Using the Touch Pad The keyboard contains a cursor-pointing device, the touch pad (1). You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide one finger on the touch pad to place the pointer (2) on an item or object. Click Press the left button (3) once.
Page 29: Using Special-Function Buttons
Using Special-function Buttons Your computer is equipped with special buttons to help you use specific functions of the computer. Special-function button S1/S2 buttons Functions By default, the S1 button turns the volume on and off and the S2 button toggles the display output between the LCD and external device.
Page 30: Using The Optical Disc Drive
Using the Optical Disc Drive Your computer is equipped with an optical disc drive. To insert a disc Turn on the computer. Press the drive eject button (1) to open the drive. The tray slides out. Place a disc in the middle of the tray with the label side facing up and gently push until the disc clicks into place. Using Your VAIO Computer...
Page 31 Using Your VAIO Computer Close the tray by pushing it in gently. Do not remove the optical disc when the computer is in a power saving mode (Standby or Hibernate). Doing so may cause the computer to malfunction. If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled CD/DVD program.
Page 32 Due to the multiple formats of discs now available, when buying pre-recorded or blank discs for use with a VAIO computer, be sure to read the notices on the disc packaging carefully to check both playback and recording compatibility with your computer's optical disc drives. Sony does NOT guarantee the compatibility of VAIO CD drives with discs that not compliant with the official "CD"...
Page 33 Using Your VAIO Computer Supports writing to DVD-RW discs compliant with DVD-RW version 1.1/1.2. Supports writing to DVD-R discs compliant with DVD-R for General version 2.0/2.1. Supports 8cm disc reading, but does not support 8cm disc writing. Writing to DVD+R DL (Double Layer) discs is available only on discs supporting DVD+R DL (Double Layer) recording. The DVD RW/RAM disc drive on your computer dose not support the DVD-RAM cartridge.
Page 34 Notes on playing DVDs To achieve optimum performance when playing DVDs, you should follow these recommendations. You can play DVDs using the optical disc drive and the DVD playback software, such as VAIO Zone or WinDVD. See the help file on such software for details. Close all open applications before playing a DVD movie.
Page 35 Using Your VAIO Computer When you are playing a DVD (video or audio) and you want to remove a USB device, such as USB-compatible speakers, make sure you stop the DVD first. Removing a USB-compatible device during DVD (video or audio) playback may cause a malfunction.
Page 36: Playing Cds
Playing CDs To play an audio CD Insert the disc into the optical disc drive. If nothing appears on the desktop once you insert an audio CD disc, then click Start, point to All Programs, and click to open a CD program, such as the SonicStage software. If the Audio CD window appears, click to select an option.
Page 37: Copying Files To Cds
Copying Files to CDs See the online Specifications to find the type of your optical disc drive, and then Reading and Writing CDs and DVDs (page 32) to find about the supported disc media. To copy files to a disc Do not strike or shake the computer while writing data onto a disc.
Page 38: Playing Dvds
Playing DVDs To play a DVD Close all open programs. Insert the DVD into the optical disc drive. Click Start and point to All Programs. Select a DVD software program to play the DVD. For instructions on how to use a program, see the help file included with the DVD software program. Copying Files to DVDs The DVD writing function is available on selected models only.
Page 39: Using The Tv Function
Stream your recorded TV contents via Ethernet (or WLAN) to connected PCs. Sony cannot guarantee the streaming of recorded content if it does not meet a certain level of high quality. To use the VAIO Zone software, you need to connect the computer and TV to the A/V port replicator and set up the VAIO Zone software for TV viewing.
Page 40: Using Pc Cards
Using PC Cards PC Cards allow you to connect portable external devices to your computer. Inserting a PC Card Some PC Cards or their functions may not be compatible with the computer. You do not need to shut down the computer before inserting or removing a PC Card. To insert a PC Card Insert the PC Card into the PC Card slot with the front label facing up.
Page 41 Using Your VAIO Computer Some devices may not function properly if you continually switch to Normal mode from Standby mode or Hibernate mode. For some PC Cards, if you alternate between Normal mode and Standby or Hibernate mode while the card is inserted, you may find that a device connected to your system is not recognized.
Page 42: Removing A Pc Card
Removing a PC Card Follow the steps below to remove the PC Card while your computer is on. If it is not removed properly, your system may not work properly. To remove a PC Card To remove a PC Card when the computer is off, skip steps 1 to 6. Double-click the Safely Remove Hardware icon on the taskbar.
Page 43: Using The Memory Stick Media
Latin American countries or areas. Your computer has been tested and found compatible with the Sony branded Memory Stick media with capacity of up to 4 GB. Sony assumes no liability for compatibility with any other Memory Stick media.
Page 44 Inserting a Memory Stick Media To insert a Memory Stick media Hold the Memory Stick media with the arrow facing up and toward the Memory Stick media slot. Lift the Memory Stick media slot cover. Carefully slide the Memory Stick media into the slot until it clicks in place. The Memory Stick media is automatically detected by your system and appears in your My Computer window as a local drive, under the appropriate letter (depending on the configuration of the computer).
Page 45 To view the contents of the Memory Stick media Click Start and then My Computer to open the My Computer window. Double-click the Memory Stick media icon To format a Memory Stick media Use the Memory Stick Formatter software. See the help file on the Memory Stick Formatter software for details. Removing a Memory Stick Media To remove a Memory Stick media Check that the Memory Stick media indicator is off.
Page 46: Using The Internet
Using the Internet Setting Up a Dial-up Internet Connection Before you can connect to the Internet, you need to connect your computer to a telephone line via a telephone cable (may not supplied). Once you set up your telephone cable, you're ready to connect to the Internet. To connect a telephone cable Plug one end of the phone cable (1) into the modem port Plug the other end into the wall jack (2).
Page 47: Using Wireless Lan (Wlan)
(radio) connection. So there is no need anymore to pull cables or wires through walls and ceilings. The Sony WLAN supports all normal Ethernet activities, but with the added benefits of mobility and roaming. You can still access information, internet/intranet and network resources, even in the middle of a meeting, or as you move from one place to another.
Page 48: Communicating Without An Access Point (Ad-Hoc)
Using Your VAIO Computer Communicating without an Access Point (Ad-hoc) An ad-hoc network is a network in which a local network is created only by the wireless devices themselves, with no other central controller or Access Point. Each device communicates directly with other devices in the network. You can set up an ad-hoc network easily at home.
Page 49 To communicate without an Access Point (ad-hoc) Turn on the WIRELESS or WIRELESS LAN switch. The WIRELESS LAN indicator lights up. On models with the Bluetooth functionality Switch window. Select the Enable 2.4 GHz Wireless LAN check box and click OK. Click Start and then Control Panel.
Page 50 12 Enter the Network key The network key should be 5 or 13 alphanumeric characters or 10 or 26 hexadecimal whatever you want. 13 Enter exactly the same Network key again, for confirmation. 14 Select the check box This is a computer-to-computer (ad hoc) network; wireless access points are not used at the bottom of the screen.
Page 51 To disconnect from a computer-to-computer (ad-hoc) network Click Start and then Control Panel. Click Network and Internet Connections. Click Network Connections. The Network Connections window appears. In the right panel under LAN or High-Speed Internet, right-click Wireless Network Connection. Click Properties. The Wireless Network Connection Properties window appears.
Page 52 An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an Access Point, for example the Sony Access Point. The Access Point bridges the wireless and wired LAN and acts as a central controller for the Wireless LAN.
Page 53 To connect to a wireless network Make sure an access point is set up. See the instructions that accompanied the access point for more information. Turn on the WIRELESS or WIRELESS LAN switch. The WIRELESS LAN indicator lights up. On models with the Bluetooth functionality Switch window.
Page 54 To connect to a wireless network (Models with the VAIO Wireless Utility software only) Use the VAIO Wireless Utility software to guide you through the set up process and provide you with more detailed information about wireless connections. Make sure an access point is set up. See the instructions that accompanied the access point for more information.
Page 55: Wireless Lan Channel Selection
Wireless LAN Channel Selection In an 802.11a*/b/g configuration, channel 1 to 11 can be used. The IEEE802.11a standard is supported on selected models only. (a) With an Access Point ("Infrastructure") The channel used will be the channel selected by the Access Point. For details on how to select the channel that will be used by the Access Point, see the access point manual.
Page 56 Using Your VAIO Computer The 2.4 GHz bandwidth used by wireless LAN compatible devices is also used by other various devices. Although technologies to minimize interference from other devices that uses the same bandwidth are employed on wireless LAN compatible devices, such interference may cause lower communication speed, narrower communication range, or broken wireless connections.
Page 57: Using Peripheral Devices
Using Peripheral Devices You can add functionality to your computer by using the various ports on the computer. Connecting a Port Replicator Connecting External Speakers Using the Remote Commander Connecting an External Display Selecting Display Modes (page 83) Using the Multiple Monitors Function Connecting an External Microphone Connecting a Universal Serial Bus (USB) Device Connecting a Printer...
Page 58: Connecting A Port Replicator
Connecting a Port Replicator Attaching an optional port replicator enables you to connect additional peripherals to your computer, such as a printer and an external display. Locating Ports on the Port Replicator A/V port replicator To the A/V port replicator, you can connect an external video/audio source such as a video camera, VCR or DVD player. Connect your video/audio device's video cable to the S Video In or Composite Video In jack and the audio cable to the Composite Audio In Jacks.
Page 59 Business port replicator The port replicator can be powered only through the AC adapter supplied with the computer. Do not unplug the AC adapter from the port replicator and the AC outlet while using the port replicator; this may cause data damage or hardware malfunctions. The printer port on the port replicator is intended for printer connections only.
Page 60 Attaching Your Computer to the Port Replicator To attach your computer to the port replicator To prevent loss of unsaved data, be sure to turn off the computer before attaching your computer to the port replicator. Disconnect all peripherals from the computer. Plug the power cord (1) into the AC adapter (2) and an AC outlet.
Page 61 Open the port replicator connector cover on the bottom of the computer. Align the bottom connector of the computer with the connector on the port replicator and push down until it clicks into place. Using Peripheral Devices...
Page 62 (Ethernet) port on the computer. Use the AC adapter supplied with the computer or the optional Sony adapter. Do not move the computer while attached to the port replicator; this may detach the port replicator and cause damage to the port replicator and the computer.
Page 63 Disconnecting Your Computer from the Port Replicator To prevent loss of unsaved data, be sure to turn off the computer before disconnecting it from the port replicator. To disconnect your computer from the port replicator Lift the computer away from the port replicator. Close the port replicator connector cover on the bottom of the computer.
Page 64: Setting Up Tv Connections
Setting Up TV Connections The following connections may not be available depending on the country or area of your residency. If you have purchased an A/V port replicator, you can set up TV connections to watch TV programs on your computer. The best method of connecting your computer system, TV monitor or display, and cable service access, depends on the type of cable connection available in your home.
Page 65: Connecting To Standard Cable Access (Catv)
Connecting to standard cable access (CATV) To connect in CATV mode (Option 1) Connect one end of the TV coaxial cable (1) (supplied) to your cable service access (wall outlet) (2). Connect the other end of the coaxial cable to the VHF/UHF port (3) on the A/V port replicator. Using Peripheral Devices...
Page 66 To connect in CATV mode (Option 2) Connect the two metal hooks on a 75-ohm/300-ohm RCA transformer cable (1) (not supplied) to your cable service access (wall outlet) (2). Connect one end of the TV coaxial cable (3) (supplied) to the transformer end of the RCA transformer cable (1). Connect the other end to the VHF/UHF port (4) on the port replicator.
Page 67: Connecting To A Standard Antenna
Connecting to a standard antenna You can connect your computer to an indoor/outdoor antenna system, using Option 1 or Option 2 from the previous section, Connecting to standard cable access (CATV) connection may require a VHF/UHF RF combiner/transformer (not supplied) to connect the computer and the indoor/outdoor antenna system.
Page 68 To connect in terrestrial mode (Option 1) Connect one end of a TV coaxial cable (1) (not supplied) to your antenna outlet (2). Connect the other end to a VHF/UHF RF combiner/transformer (3) (not supplied). Connect a coaxial cable feed connector (4) (not supplied) to the VHF/UHF RF combiner/transformer (3). Connect one end of the TV coaxial cable (5) (supplied) to the feed connector (4).
Page 69 To connect in terrestrial mode (Option 2) Connect one end of the antenna's 300-ohm twin lead cable (1) to the screw-type grips at your antenna outlet (2). Connect the other end to the grips on the VHF/UHF RF combiner/transformer (3). Connect a coaxial cable feed connector (4) (not supplied) to the VHF/UHF RF combiner/transformer (3).
Page 70: Connecting With A Cable Or Satellite Set-Top Box (Stb)
Connecting with a cable or satellite set-top box (STB) You can connect your computer to cable service access that uses a set-top box (cable or satellite). When using the set-top box (STB) setup, you can only change channels through the STB, using its controls or supplied remote commander. When using the STB setup: A standard TV remote control cannot be used to change TV channels.
Page 71 To connect in STB mode (Option 1) Connect one end of a TV coaxial cable (1) (not supplied) to your cable service access (wall outlet) (2). Connect the other end to the VHF/UHF IN jack on the back panel of your set-top box (STB) (3). Connect a second TV coaxial cable (4) (not supplied) to the VHF/UHF OUT jack on your set-top box (STB) unit (3).
Page 72 To connect in STB mode (Option 2) Connect one end of the TV coaxial cable (1) (supplied) to your cable service access (wall outlet) (2). Connect the other end to the VHF/UHF IN jack on the back panel of your set-top box (STB) (3). Connect a second TV coaxial cable (4) (not supplied) to the VHF/UHF OUT jack on your set-top box (STB) unit (3).
Page 73: Connecting External Speakers
Connecting External Speakers A pair of external speakers is supplied with the optional A/V port replicator for the enhancement of sound quality. Headphones jack Volume control Turn clockwise or counterclockwise to adjust the speaker volume. Power button Turns on and off the speakers. Using Peripheral Devices...
Page 74 To connect the supplied external speakers Attach the computer to an A/V port replicator. Plug the power cord (1) to the AC adapter and an AC outlet. Plug the cable attached to the AC adapter (2) to the right speaker (3). Plug the cable from the left speaker (4) to the speaker L jack on the right speaker.
Page 75 You can also enhance the sound quality of the computer by directly connecting other external speakers. To connect other external speakers Plug the speaker cable (1) into the headphones jack (2) i. Plug the other end of the speaker cable to the external speaker (3). Turn down the volume of the speakers before you turn them on.
Page 76: Using The Remote Commander
Using Peripheral Devices Using the Remote Commander A remote commander is supplied with the optional A/V port replicator to enable various remote operations. To use the remote commander, you need to connect the supplied external infrared receiver to the computer.
Page 77 With the remote commander, you can increase the volume only up to the level set by the volume control on the external speaker. Muting button Turns off the external speakers. Press the muting button to turn on the speakers. Channel buttons Select the respective channels.
Page 78 To connect the external infrared receiver Choose the USB port (1) you prefer to use. Plug the external infrared receiver cable (2) into the USB port. You can now use your infrared receiver (3). Using Peripheral Devices...
Page 79: Connecting An External Display
Connecting an External Display You can connect an external display to your computer. For example, you can use the computer with a computer display or a projector. Connecting a Computer Display Connecting a Multimedia Computer Display Connecting a Projector (page 82) Connect the power cord after connecting all other cables.
Page 80: Connecting A Computer Display
Connecting a Computer Display You can connect a computer display (monitor) either directly to your computer or via the (optional) port replicator. To connect a computer display If necessary, plug one end of the display's power cord (1) into the display, and the other end into an AC outlet. Plug the display cable (2) (not supplied) into the monitor (VGA) port (3) a on the computer.
Page 81: Connecting A Multimedia Computer Display
Connecting a Multimedia Computer Display You can connect a multimedia computer display that includes built-in speakers and a microphone to your computer or via the (optional) port replicator. To connect a multimedia computer display Plug the power cord of the multimedia computer display (1) into an AC outlet. Plug the display cable (2) (not supplied) into the monitor (VGA) port (3) a on the computer or on the port replicator.
Page 82: Connecting A Projector
Connecting a Projector You can connect a projector (for example, the Sony LCD projector) directly to your computer or via the (optional) port replicator. To connect a projector Connect the power cord (1) of the projector into an AC outlet.
Page 83: Selecting Display Modes
Selecting Display Modes You can select which display to be used as the primary monitor when an external display (desktop monitor, etc.) is connected to your computer. The procedure for selecting a display depends on the video controller used in the computer. See the online Specifications for detailed information on the video controller.
Page 84 Models with the NVIDIA video controller Click Start and then Control Panel. Click Appearance and Themes. Click Display. Click the Settings tab. Click Advanced. Click the tab with its name beginning with GeForce. Follow the on-screen instructions to change the settings. Using Peripheral Devices...
Page 85: Using The Multiple Monitors Function
Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display attached to the monitor (VGA) port, your computer's LCD and the external display can function as a single desktop.
Page 86 To select the Multiple Monitors mode To find which video controller your model includes, see the online Specifications. Models with the Intel Graphics Media Accelerator Right-click on the desktop to display the context menu. Click the menu item for graphic properties. Follow the on-screen instructions to change the settings.
Page 87: Connecting An External Microphone
Using Peripheral Devices Connecting an External Microphone If you need to use a sound input device (for example, to chat on the Internet) you need to plug in an external microphone. To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m. Make sure your microphone is designed for computer use.
Page 88: Connecting A Universal Serial Bus (Usb) Device
Connecting a Universal Serial Bus (USB) Device To prevent your computer and/or USB devices from damage, observe the following: When moving the computer with USB devices connected, avoid any shock or force to the USB ports. Do not put the computer into a bag or carrying case when it has USB devices connected. Connecting a USB Mouse To connect a USB mouse Choose the USB port (1)
Page 89: Connecting A Usb Floppy Disk Drive
Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive Choose the USB port you prefer to use. Plug the USB floppy disk drive cable into the USB port. Your USB floppy disk drive is now ready for use.
Page 90: Disconnecting A Usb Floppy Disk Drive
Disconnecting a USB floppy disk drive You can disconnect a USB floppy disk drive when the computer is on or off. Disconnecting the drive when the computer is in a power saving mode (Standby or Hibernate) may cause the computer to malfunction. If the computer is off, you can unplug the USB cable directly from the computer.
Page 91: Connecting A Printer
Connecting a Printer You can connect a Windows-compatible printer to your computer to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer. To connect a printer using the USB port Plug the printer power cord into an AC outlet (1).
Page 92: Connecting A Printer Using The Printer Port
Connecting a Printer Using the Printer Port To connect a printer using the printer port Plug the printer power cord (1) into an AC outlet. Plug the printer cable (2) supplied with your printer into the printer port (3) Before connecting the printer, turn off the computer and the printer, and unplug the AC adapter and the power cord. Using Peripheral Devices on the (optional) port replicator.
Page 93: Connecting An I.link Device
Connecting an i.LINK Device Notes on connecting i.LINK devices The computer includes an i.LINK (IEEE1394) port, which you can use to connect to an i.LINK device such as a digital video camera recorder or to connect two VAIO computers in order to copy, delete or edit files. The i.LINK port of the computer does not supply power to external devices generally powered by i.LINK ports.
Page 94: Connecting A Digital Video Camera Recorder
On Sony digital video cameras, ports labeled DV Out, DV In/Out or i.LINK are i.LINK-compatible. The Sony digital video camera recorder shown here is an example; your digital video camera recorder may need to be connected differently. You cannot access the pictures stored on a Memory Stick media when using an i.LINK connection.
Page 95: Connecting To A Network (Lan)
Connecting to a Network (LAN) You can connect your computer to 100BASE-TX/10BASE-T-type networks via an Ethernet network cable. Connect one end of an optional network cable to the Network (Ethernet) port on the computer or the (optional) port replicator and the other end to your network.
Page 96 Telephone lines cannot be connected to the Network (LAN) connector on your computer. If the Network (LAN) connector is connected to the telephone lines mentioned below, high electric current to the connector may cause damage, overheating or fire. - Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone) - Public telephone subscriber line - PBX (private branch exchange) Do not plug a telephone cable into the network port.
Page 97: Customizing Your Vaio Computer
Customizing Your VAIO Computer This section briefly describes how to change the main settings of your computer. Among other things, you will learn how to use and customize the look of your Sony software and utilities, etc. Setting the Password...
Page 98: Setting The Password
Setting the Password Use one of the BIOS functions to set the password. Once you have set the password, you will have to enter the password after the VAIO logo appears to start your computer. The power-on password will allow you to protect your computer from unauthorized access. Adding the Power-on Password Once you have set the power-on password, you cannot start the computer without entering the password.
Page 99: Changing/Removing The Power-On Password
Select Password when Power ON under Security. Press the space bar to change the setting from Disabled to Enabled. Use the < or , key to select Exit and select Exit (Save Changes); and then press the Enter key. On the Setup Confirmation screen, make sure that Yes is selected and then press the Enter key. Changing/Removing the Power-on Password To change or remove the power-on password Turn on the computer.
Page 100: Setting Up Your Computer With Vaio Central
Setting Up Your Computer with VAIO Central The VAIO Central utility allows you to consult system information and specify preferences for system behavior. To use VAIO Central Click Start, point to All Programs, and click VAIO Central. The VAIO Central window appears. Select the desired control item and change the settings.
Page 101: Using The Power Saving Modes
Using the Power Saving Modes When you use a battery as the power source for your computer, you can take advantage of power management settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your computer has two distinct power saving modes: Standby and Hibernate.
Page 102: Using Standby Mode
Using Standby Mode Standby mode turns off the LCD screen and sets the hard disk and the CPU to a low power consumption mode. The umber power light flashes in this mode. To activate Standby mode Click Start and then Turn Off Computer. Click Stand By.
Page 103 To change the Standby mode settings Click Start and then Control Panel. Click Performance and Maintenance. Click Power Options. The Power Options Properties window appears. Select the Power Schemes tab. Change the System Standby settings. Customizing Your VAIO Computer...
Page 104: Using Hibernate Mode
Using Hibernate Mode In Hibernate mode, the state of the system is saved on the hard disk and power is turned off. Even when the battery runs down, no data will be lost. The power indicator light is off in this mode. To activate Hibernate mode Press the Fn+F12 keys.
Page 105 Customizing Your VAIO Computer If you do not use the computer for a long period of time, put the computer into Hibernate mode. This power saving mode saves you the time of shutting down or resuming. When the computer is in Hibernate mode, you cannot insert a disc. Hibernate mode requires more time than Standby mode to be activated.
Page 106: Managing Power With Vaio Power Management
Managing Power with VAIO Power Management Power management helps you to set up power schemes for running on AC power or batteries to suit your requirements for power consumption. VAIO Power Management is a software application developed exclusively for VAIO computers. With this software application, you can enhance the Windows power management functions to ensure better operations of your computer and for longer battery life.
Page 107: Activating Vaio Power Management Power Schemes
Activating VAIO Power Management Power Schemes VAIO Power Management provides several predefined power schemes. Each power scheme consists of a group of power management settings that are designed to meet specific power management goals, ranging from maximum power management to no power management. To activate a VAIO Power Management power scheme Click Start and then Control Panel.
Page 108: Upgrading Your Vaio Computer
For the type of module and amount of memory installed on your model, refer to the online Specifications. For assistance, contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support Web site.
Page 109: Adding And Removing Memory
Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. The number of available slots depends on the configuration of your model.
Page 110 Use the special bag delivered with the memory module or wrap the module in aluminum foil to protect it from electrostatic discharge. Introducing any liquids or any foreign substances or objects into the memory slots, or other internal components of the computer, will result in damage to the computer and any repair costs will not be covered by the warranty.
Page 111: Removing And Installing A Memory Module
Removing and Installing a Memory Module To change or add a memory module Shut down the computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait until the computer cools down. Unscrew the screw (indicated by the arrow below) on the bottom of the computer and remove the memory module compartment cover.
Page 112 Remove the memory module: Pull the latches in the direction of the arrows (1). The memory module is released. Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2). Remove the new memory module from its packaging. Upgrading Your VAIO Computer...
Page 113 Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any other components on the motherboard. Do not damage the inner film cover equipped for module protection. Replace the memory module compartment cover. 10 Tighten the screw on the bottom of the computer.
Page 114: Viewing The Amount Of Memory
Viewing the Amount of Memory To view the amount of memory Turn on the computer. Click Start, point to All Programs, and click VAIO Central. Click the System Information tab in the VAIO Central window. Double-click the System Information folder. Double-click the System Information icon.
Page 115: Precautions
Precautions This section describes safety guidelines and precautions to help you protect your computer from potential damage. On Handling the LCD Screen On Using the Power Source (page 117) On Handling Your Computer (page 118) On Handling Floppy Disks (page 120) On Handling Discs (page 121) On Using the Battery Pack...
Page 116: On Handling The Lcd Screen
Precautions On Handling the LCD Screen Do not leave the LCD facing the sun. This could damage the LCD. Be careful when using the computer near a window. Do not scratch the LCD or exert pressure on it. This could cause a malfunction. Using the computer in low temperature conditions may produce a residual image on the screen.
Page 117: On Using The Power Source
Make sure that the AC outlet is easily accessible. When the AC adapter is not used, unplug it from the AC outlet. Use the AC adapter supplied with the computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.
Page 118: On Handling Your Computer
On Handling Your Computer Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of the computer. If you drop a solid object or any liquid onto the computer, shut down the computer and then unplug it.
Page 119 If any problems occur, unplug the computer and contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support Web site. Make sure you disconnect the power cord before cleaning the computer.
Page 120: On Handling Floppy Disks
Precautions On Handling Floppy Disks Do not open the shutter manually or touch the surface of the floppy disk. Keep floppy disks away from magnets. Keep floppy disks away from direct sunlight and other sources of heat. Keep the floppy disk away from any liquid. Do not let the floppy disk get wet. When you are not using the floppy disk, always remove it from the floppy disk drive and use a storage case.
Page 121: On Handling Discs
Precautions On Handling Discs Do not touch the surface of the disc. Do not drop or bend the disc. Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: Proper care of the disc is essential to its continuous reliability.
Page 122: On Using The Battery Pack
Charge the batteries at temperatures between 18°F to 86°F (10°C to 30°C). Lower temperatures require a longer charging time. This computer is designed to operate only with genuine Sony batteries. While the battery is in use or being charged, the battery pack heats up. This is normal and is not cause for concern.
Page 123: On Using Headphones
On Using Headphones Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.
Page 124: On Handling The Hard Disk
On Handling the Hard Disk The hard disk has a high storage density and reads or writes data in a short time. However, it can be easily damaged by mechanical vibration, shock or dust. Although the hard disk has the internal safety device to prevent losing data due to mechanical vibration, shock or dust, you should be careful when handling the computer.
Page 125: Troubleshooting
Troubleshooting This section describes how to solve common problems you might encounter when using your computer. Many problems have simple solutions. Try these suggestions before visiting the Sony online support Web site at for customers in USA, at http://www.sony.ca/support customers in Latin American countries or areas. for customers in Canada.
Page 126 Troubleshooting Memory Stick Media (page 160) Peripherals (page 161)
Page 127: Computer
Remove any extra memory modules you may have inserted since purchase. Check that you are using the supplied Sony AC adapter. For your safety, use only genuine Sony rechargeable battery packs and AC adapters, which are supplied by Sony for your VAIO computer.
Page 128 The message Save configuration changes and exit now? appears. Select Yes, and press the Enter key. The computer restarts. If this occurs on a regular basis, contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support Web site. Troubleshooting...
Page 129 What should I do if the power indicator (Green) lights but my screen does not display anything when I turn on my computer? If nothing still appears on your screen after a while Press the power button for more than four seconds to check that the power indicator goes out. Then turn on the computer again.
Page 130 Troubleshooting What should I do if my computer or software stops responding? It is best to turn off the computer using the Turn Off Computer option on the Microsoft Windows Start menu, located on the taskbar. Using other methods, including those listed below, may result in loss of unsaved data. Click Start, point to Turn Off Computer, and then click Turn Off.
Page 131: Why Won't My Computer Enter Standby Or Hibernate Mode
If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support Web site.
Page 132 If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the battery pack and contact an authorized Sony Service Center. To find the nearest center or agent, visit the Sony online support Web site.
Page 133 What should I do if I cannot remember the password? If you have forgotten the password, contact an authorized Sony Service Center to cancel it. A cancellation fee will be charged. To find the nearest center or agent, visit the Sony online support Web site.
Page 134 Troubleshooting Why does it take time before my computer starts? If Norton Internet Security's Personal Firewall is active, it may take some time before the Desktop screen appears due to network security checkups. Why doesn't the LCD turn off when the time selected for the automatic turn-off action has passed? The originally selected VAIO's screen saver disables the timer setting, which you can select using the Windows power options, for the LCD to turn off.
Page 135: System Security
System Security This section provides information about keeping your computer operating smoothly and protecting against potential threats to the computer's security. How can I protect my computer against security threats, such as viruses? The Microsoft Windows operating system is preinstalled on the computer. The best way to protect the computer against security threats, such as viruses, is to download and install the latest Windows updates regularly.
Page 136: How Do I Keep My Antivirus Software Updated
To use the Automatic Updates feature Connect to the Internet. Click the Automatic Updates icon on the taskbar. Click Next, and follow the on-screen instructions to set up automatic or scheduled updates. To visit the Windows Updates web site Connect to the Internet. Type http://windowsupdate.microsoft.com/ in the address bar of your browser.
Page 137: Battery
Battery How do I know when the battery is charged? To determine the remaining battery charge, see Charging the Battery Pack When is the computer using AC power? When the computer is directly connected to the AC adapter, it uses AC power, even if a battery is installed. When should I recharge the battery? When the battery level falls below 10 percent.
Page 138: Why Doesn't My Computer Enter Hibernate Mode
Can my computer enter Hibernate mode while using battery power? The computer can enter Hibernate mode while using battery power, but some software programs and peripheral devices prevent the system from entering Hibernate mode. If you are using a program that prevents the system from entering Hibernate mode, save your data frequently to avoid losing data.
Page 139: Internet
Make sure the telephone cable is working. Plug the cable into an ordinary telephone and listen for a dial tone. Make sure the telephone number the program is dialing is correct. Make sure the software you are using is compatible with the computer's modem. (All preinstalled Sony programs are compatible.) Make sure that the modem is the only device connected to your phone line.
Page 140: Why Is My Modem Connection Slow
Why is my modem connection slow? The computer is equipped with a V.92/ V.90 compatible modem. Many factors may influence modem connection speed, including telephone line noise or compatibility with telephone equipment, such as fax machines or other modems. If you think your modem is not connecting properly to other PC-based modems, fax machines, or your Internet Service Provider (ISP), follow these steps: Ask your telephone company to verify your telephone line is free of any line noise.
Page 141: Networking
Networking Why can't my computer connect to a wireless LAN access point? Connection availability is affected by distance and obstructions. You may need to move the computer away from obstructions or closer to any access point you may be using. Make sure the WIRELESS or WIRELESS LAN switch is on and the WIRELESS LAN indicator is lit on the computer.
Page 142: Why Is The Data Transfer Speed Slow
Why is the data transfer speed slow? The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points. Other factors include device configurations, radio conditions, and software compatibility. To maximize the data transfer speed, move the computer away from obstructions or closer to any access point you may be using.
Page 143 Wireless LAN communication occurs on divided frequency bands known as channels. Third-party wireless LAN access point channels may be preset to different channels from Sony devices. If you are using a wireless LAN access point, see connectivity information contained in your access point instructions.
Page 144: Cds And Dvds
CDs and DVDs Why does my computer freeze when I try to read a disc? The disc the computer is trying to read may be dirty or damaged. Follow these steps: Restart the computer by clicking Start, Turn Off Computer, and Restart. Eject the disc from the optical disc drive.
Page 145 What should I do if the optical disc drive isn't playing my CD or DVD properly? Make sure the disc was inserted into the optical disc drive with the label facing up. Make sure the necessary program(s) is installed according to the manufacturer's instructions. If the CD or DVD is dirty or damaged, the computer will stop responding.
Page 146 Double-click the optical disc drive device to open the submenu. Double-click the listed drive, and select the Properties tab. Click to select the Enable digital CD audio for this CD-ROM device check box, if it is not selected. You can confirm the driver software by selecting the Driver tab, and clicking Driver Details. Click OK to close the window.
Page 147: What Should I Do If I Cannot Write To Dvd
What should I do if I cannot write to CD? Do not launch any software application or allow any to launch automatically, not even a screen saver. Do not use the keyboard. Do not use a CD-R/RW disc that has a label affixed to it. This could cause a write error or other damage. What should I do if I cannot write to DVD? This Q &...
Page 148 What should I do if I cannot write to DVD-RAM using Windows functions? This Q & A entry applies to selected models only. See the online Specifications to see whether your model is equipped with the DVD±RW/RAM drive. Follow these steps to change the settings: Click Start and then My Computer.
Page 149: Display
Display Why did the computer screen (LCD) go blank? The computer screen may go blank if the computer has lost power or has entered a power saving mode (Standby or Hibernate). If the computer is in LCD (Video) Standby mode, press any key to activate the computer screen. See Using the Power Saving Modes (page 101) Make sure the computer is plugged into a power source and is on.
Page 150 What should I do if the brightness of the screen changes? The brightness of your screen when adjusted with the Fn+F5/F6 keys is temporary and this adjustment is overridden by the setting on the VAIO Power Management tab when another power scheme is selected. To save this preference for the brightness To do the following procedure, you must have administrator rights on the computer.
Page 151: Printing
Printing Why can't I print a document? Make sure the printer is on, and the printer cable is securely connected to the ports on the printer and computer. Make sure the printer is compatible with the Windows operating system installed on the computer. You may need to install the printer driver software before you use the printer.
Page 152: Microphone
Troubleshooting Microphone Why doesn't my microphone work? If you are using an external microphone, make sure the microphone is turned on and is properly plugged into the Microphone jack on the computer.
Page 153: Mouse
Mouse What should I do if the computer doesn't recognize the mouse? Make sure the mouse is securely plugged into the port. Restart the computer with the mouse connected to the computer. What should I do if the pointer doesn't move when I use the mouse? Make sure another mouse is not installed.
Page 154: Speakers
Speakers Why won't my speakers work? Make sure the speakers are properly connected and the volume is turned up loud enough to hear sound. Your speakers may not be designed for computer use. If the speakers have a muting button, set the button to off. If the speakers have a volume control, make sure the volume is turned up loud enough to hear sound.
Page 155: Touch Pad
Touch Pad What should I do if the touch pad does not work? Try restarting the computer. Press the Ctrl+Alt+Delete keys simultaneously. In the Windows Task Manager window, press the appropriate button and restart the computer. If the pointer does not move while playing a disc, press the Ctrl+Alt+Delete keys simultaneously to stop playback and restart the computer.
Page 156: Keyboard
Keyboard What should I do if the keyboard configuration is wrong? The language layout of the computer's keyboard is specified on the sticker on the box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, follow these steps: Click Start and then Control Panel Click Date, Time, Language and Regional Options, and click Regional and Language Options.
Page 157: Floppy Disks
Floppy Disks Why doesn't the Safely Remove Hardware icon appear on the taskbar when the drive is connected? The computer does not recognize the floppy disk drive. First, make sure the USB cable is properly connected to the USB port. If you need to secure the connection, wait a few moments for the computer to recognize the drive.
Page 158: Pc Cards
Make sure the PC Card is compatible with the Microsoft Windows operating system installed on the computer. See the instructions that accompanied your PC Card. You may need to install driver software if you are not using a Sony PC Card.
Page 159: Audio/Video
Sony used only to designate that a product contains an IEEE1394 connection. The i.LINK connection may vary, depending on the software applications, operating system, and compatible i.LINK devices. All products with an i.LINK connection may not communicate with each other.
Page 160: Memory Stick Media
Using recorded music requires permission of the copyright holders. Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources. Can I copy images from a digital video camera using Memory Stick media? Yes, and you can view video clips that you have recorded with Memory Stick media-compatible video camera recorders.
Page 161: Peripherals
Peripherals What should I do if I cannot connect a USB device? If applicable, check the USB device is switched on and using its own power supply. For example, if you are using a digital camera, check the battery is charged. If you are using a printer, check the power cable is connected properly to the AC outlet.
Page 162: Support Options
Sony Computing Support This service provides instant access to information on commonly encountered problems. Type a description of the problem and the Knowledge Database searches for the corresponding solutions online. You can visit the Sony online support Web site at http://www.sony.com/pcsupport...
Page 163 For users in Latin American countries or areas Customer Information Center If you do not find the information you are looking for at our site, you may call Sony directly. In order to receive the fastest and most efficient services, please have the following information readily available:...
Page 164 In order to contact a Sony technical support representative, please call the following numbers: In Argentina: (011) 6770-SONY (7669) In Mexico: In Mexico City: 5002-9819 In the Mexican Republic: 01-800-759-7669 In Colombia: 01-800-550-7000 In Peru: 0-801-1-7000 or 595-0200 In Chile:...
Page 165: Program Support Information
Program Support Information Depending on the computer model and particular configuration you purchased, your computer may not include all of the software programs listed below. Contacts for Sony software products are listed below: For users in USA Web Site http://www.sony.com/pcsupport...
Page 166 ® America Online (Dial-Up) America Online, Inc. For users in USA and Canada Web Site http://www.aol.com ® Explorer America Online, Inc. For users in USA and Canada Web Site http://www.aol.com ® Instant Messenger™ America Online, Inc. For users in USA and Canada Web Site http://www.aim.com Support Options...
Page 167 Click to DVD software Sony Electronics Inc. At the touch of a button, Click to DVD software allows you to automatically burn DVDs from a digital video (DV) device. Create DVDs by capturing video content straight from a DV device or by importing video from stored files — and you can also edit the video.
Page 168 ® Intel PROSet Intel Corporation For users in USA and Canada Web Site http://www.intel.com/network/connectivity/products/wireless/proset/proset_software.htm ® Microsoft Office Basic Edition, Office Professional Edition, Office Small Business Edition Microsoft Corp. For users in USA and Canada Web Site http://support.microsoft.com 60-Day Trial Version of Microsoft The Microsoft Office 2003 60-Day Trial software included with this computer system is intended for evaluation purposes only.
Page 169 60-Day Trial Version of Microsoft The Microsoft Digital Image Starter Edition 2006 60-Day Trial software included with this computer system is intended for evaluation purposes only. The software has been partially installed and you must complete installation of the software before you can use it. This software has an expiration date of 60 days from date of first use, at which time the software will operate under reduced-functionality mode, limiting end-user options and operations.
Page 170 SonicStage software Sony Electronics Inc. The SonicStage jukebox software program gives you all the tools you need to manage music on your computer. SonicStage software sports high-quality digital audio storage, a sleek player skin design, and audio CD burning capability.
Page 171 ® SonicStage Mastering Studio software Sony Electronics Inc. ® Use SonicStage Mastering Studio software to record songs from analog records or cassette tapes into your computer and output them to CD-R or CD-RW discs or audio files in WAV format.
Page 172 ® VAIO Central Sony Electronics Inc. VAIO Central provides a central location that gathers resources to configure your VAIO computer and view your computer's configuration and specifications. For contacts about the software, see Program Support Information ™ VAIO Media software Sony Electronics Inc.
Page 173 DVD. On VAIO computer models with a built-in TV tuner, VAIO Zone includes a complete personal video recorder, enabling you to record TV programs and burn them to DVD. For contacts about the software, see Program Support Information ® computer up to date by regularly checking the Sony Online Support (page 165). (page 165).
Page 174 ® ® WinDVD software for VAIO computers InterVideo, Inc. For users in USA and Canada Web site http://www.intervideo.com/jsp/Support.jsp Telephone 510-651-0888 ™ Xdrive America Online, Inc. For users in USA and Canada Web Site http://www.xdrive.com/support Support Options...

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