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Epson Home Cinema 3200 User Manual
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Epson Home Cinema 3200 User Manual

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Home Cinema 3200/3800 User's Guide

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  • Page 1 Home Cinema 3200/3800 User's Guide...

  • Page 3: Table Of Contents

    Contents Home Cinema 3200/3800 User's Guide...................... 9 Introduction to Your Projector ......................... 10 Projector Features..........................10 Product Box Contents........................11 Additional Components ........................ 12 Optional Equipment and Replacement Parts................. 13 Warranty and Registration Information ..................13 Notations Used in the Documentation ....................13 Where to Go for Additional Information ....................
  • Page 4 Selecting Wireless Network Settings Manually................38 Wireless LAN Menu Settings ....................41 Restricted IP Addresses ......................42 Using a QR Code to Connect a Mobile Device ................42 Searching for a Wireless Network ....................44 Selecting Wireless Network Settings in Windows................46 Selecting Wireless Network Settings on Mac ................
  • Page 5 Changing the Color Mode......................72 Available Color Modes........................72 Turning On Auto Iris........................73 Adjusting Projector Features ........................74 Shutting Off the Picture and Sound Temporarily ................74 Adjusting the Color Convergence (Panel Alignment) ................. 74 Projector Security Features........................ 78 Locking the Projector's Buttons .....................
  • Page 6 Transporting the Projector........................ 121 Solving Problems ............................ 123 Projection Problem Tips ........................123 Projector Light Status ........................124 Solving Image or Sound Problems ....................126 Solutions When No Image Appears..................... 127 Solutions When "No Signal" Message Appears................128 Displaying From a PC Laptop ....................128 Displaying From a Mac Laptop ....................
  • Page 7 Projector Safety and Approvals Specifications................. 147 Supported Video Display Formats....................147 Notices ..............................150 Recycling............................150 Important Safety Information ......................150 Warning Labels ..........................151 Important Safety Instructions......................151 Restriction of Use ........................154 List of Safety Symbols (corresponding to IEC60950-1 A2)............... 154 FCC Compliance Statement......................

  • Page 9: Home Cinema 3200/3800 User's Guide

    Home Cinema 3200/3800 User's Guide Welcome to the Home Cinema 3200/3800 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 10: Introduction To Your Projector

    Additional Projector Software and Manuals Projector Part Locations Projector Features The Home Cinema 3200 and 3800 projectors include these special features: Bright, high-resolution projection system • Up to 3000 lumens of color brightness (color light output) and 3000 lumens of white brightness (white...

  • Page 11: Product Box Contents

    Easy-to-use setup and operation features • Vertical and horizontal lens shift, and vertical keystone correction buttons for flexible projector placement • 1.6× optical zoom ratio for improved zooming capability Product Box Contents Additional Components Optional Equipment and Replacement Parts Warranty and Registration Information Parent topic: Introduction to Your Projector Product Box Contents...

  • Page 12: Additional Components

    This allows you to mirror your smartphone or tablet screens, watch movies, and more. Contact your device manufacturer for compatible adapter options. Unless listed as available from Epson in this table, see your local computer or electronics dealer for purchase information.

  • Page 13: Optional Equipment And Replacement Parts

    In addition, Epson offers free Extra Care Home Service. In the unlikely event of an equipment failure, you won’t have to wait for your unit to be repaired. Instead, Epson will ship you a replacement unit anywhere in the United States, Canada, or Puerto Rico. See the Extra Care Home Service brochure for details.

  • Page 14: Where To Go For Additional Information

    • If you still need help after checking this manual and any other sources listed here, you can use the Epson PrivateLine Support service to get help fast. For details, see "Where to Get Help." Parent topic:...

  • Page 15: Projector Part Locations

    Projector software Manual Description — Open Source Software You can download this document from the License Epson web site. Go to epson.com/support (U.S.) or epson.ca/support (Canada) and select your projector. Parent topic: Introduction to Your Projector Related references Where to Get Help Projector Part Locations Check the projector part illustrations to learn about the parts on your projector.

  • Page 16: Projector Parts - Front/Top

    Projector Parts - Front/Top Lamp cover Air exhaust vent Focus ring Lens cap Lens Zoom ring Remote receiver Front adjustable feet Air intake vent/air filter cover Vertical lens shift dial Horizontal lens shift dial Control panel and lights...

  • Page 17: Projector Parts - Rear

    Parent topic: Projector Part Locations Projector Parts - Rear Speakers (Home Cinema 3800) AC input port Trigger Out port (Home Cinema 3800) RS-232C port (Home Cinema 3800) Security cable attachment point Audio Out port Cable holder DC Out (2.0A) port (USB power for optical HDMI connections) (Home Cinema 3800) Remote receiver USB port Service port...

  • Page 18: Projector Parts - Base

    Projector Parts - Base Front adjustable feet Mounting bracket holes Air intake vent Parent topic: Projector Part Locations...

  • Page 19: Projector Parts - Control Panel

    Projector Parts - Control Panel Home Cinema 3200 Lamp light Status light Power button and light Home button Horizontal keystone adjustment buttons (adjust screen shape) and arrow buttons Vertical keystone adjustment buttons (adjust screen shape) and arrow buttons Esc button (cancels/exits functions)
  • Page 20 Home Cinema 3800 Lamp light Status light Power button and light Home button Volume control buttons, horizontal keystone adjustment buttons (adjust screen shape), and arrow buttons Vertical keystone adjustment buttons (adjust screen shape) and arrow buttons Esc button (cancels/exits functions) Enter button (selects options) Menu button (accesses projector menu system) Temp light...

  • Page 21: Projector Parts - Remote Control

    Projector Parts - Remote Control On button (turns on projector) Standby button (turns off the projector) Source buttons (select specific video input sources) Pattern button (displays a test pattern) Control buttons (control playback and other features of connected devices that support the HDMI CEC standard) Link Menu button (displays the main menu of the connected device)
  • Page 22 Esc button (cancels/exits functions) Enter button (selects options) Image Enh button (displays the Image Enhancement menu) Volume up/down buttons (adjusts volume) (Home Cinema 3200 controls externally connected speakers only) Mute button (turns off sound only) Aspect button (selects the image aspect ratio)

  • Page 23: Setting Up The Projector

    Setting Up the Projector Follow the instructions in these sections to set up your projector for use. Projector Placement Projector Connections Installing Batteries in the Remote Control Projector Placement You can place the projector on almost any flat surface to project an image. You can also install the projector in a ceiling mount if you want to use it in a fixed location.
  • Page 24 Rear Front Ceiling Rear Ceiling Wherever you set up the projector, make sure to position it squarely in front of the center of the screen, not at an angle, if possible. If the projector cannot be centered in front of the screen, use lens shift to reposition the image instead of using keystone correction for better image quality.

  • Page 25: Projection Distance

    Use the tables here to determine approximately how far to place the projector from the screen based on the size of the projected image. (Conversion figures may have been rounded up or down.) You can also use the projector Throw Distance Calculator at epson.com/support (U.S.) or epson.ca/support (Canada).
  • Page 26 Horizontal lens shift adjustment Screen or image size Distance between projector and screen Distance from center of lens to bottom of the projected image when the lens is shifted to the highest position Distance from center of lens to bottom of the projected image when the lens is shifted to the lowest position Distance the projected image moves from the center when the lens is shifted to its maximum position left or right...
  • Page 27 Screen or image size (1) Projection distance (2) Wide to Tele 40 inches (101.6 cm) 46 to 74 inches (116 to 189 cm) 60 inches (152.4 cm) 69 to 112 inches (175 to 285 cm) 80 inches (203.2 cm) 93 to 150 inches (235 to 381 cm) 100 inches (254 cm) 116 to 188 inches...
  • Page 28 Screen or image size (1) Projection distance (2) Wide to Tele 40 inches (101.6 cm) 56 to 91 inches (143 to 232 cm) 60 inches (152.4 cm) 85 to 138 inches (215 to 350 cm) 80 inches (203.2 cm) 114 to 184 inches (288 to 467 cm) 100 inches (254 cm) 142 to 230 inches...

  • Page 29: Projector Connections

    Projector Connections See these sections to connect the projector to a variety of projection sources. Caution: If you will use the projector at altitudes above 4921 feet (1500 m), turn on High Altitude Mode to ensure the projector's internal temperature is regulated properly. Connecting to an HDMI Video Source Connecting to a Computer for HDMI Video and Audio Connecting to a Trigger Out Port...

  • Page 30: Connecting To A Computer For Hdmi Video And Audio

    USB power connector to the DC Out (2.0A) port. Note: Built-in speakers are available only on the Home Cinema 3800. Make sure the HDMI audio playback device on your computer's audio settings is set to EPSON PJ. Parent topic:...

  • Page 31: Connecting To External Speakers

    2. Connect the other end to the projector's Trigger Out port. 3. Turn on the Trigger Out setting in the projector's Extended > Operation menu. Parent topic: Projector Connections Related references Projector Setup Settings - Extended Menu Connecting to External Speakers To enhance the sound from your presentation, you can connect the projector to external self-powered speakers.

  • Page 32: Connecting To A Bluetooth Audio Device

    4. Connect the stereo mini-jack end of the cable to your projector's Audio Out port. Parent topic: Projector Connections Related references Projector Feature Settings - Settings Menu Connecting to a Bluetooth Audio Device You can connect your projector to Bluetooth audio devices such as speakers or headphones to output audio from a streaming device or other video source connected to the projector.
  • Page 33 3. Select the Settings menu and press Enter. 4. Select HDMI Link and press Enter. 5. Select Audio Out Device and press Enter. 6. Select Projector and press Enter. 7. Press Esc until you return to the Settings menu.
  • Page 34 8. Select Bluetooth and press Enter. 9. Select Bluetooth Audio and press Enter. 10. Select On and press Enter. 11. Press Esc to return to the Bluetooth Audio menu. 12. Make sure the Bluetooth audio device you want to connect to is in pairing or discovery mode (see your Bluetooth audio device manual for details).

  • Page 35: Installing Batteries In The Remote Control

    14. Select the device you want to connect to and press Enter. 15. Press the Esc button to return to the previous screen or the Menu button to exit the menu. The next time you turn on the projector, the last connected device is automatically connected. To change the connected device, repeat these steps.
  • Page 36 2. Insert the batteries with the + and – ends facing as shown. 3. Replace the battery cover and press it down until it clicks into place. Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat or flame.

  • Page 37: Using The Projector On A Network

    Optional Equipment and Replacement Parts Installing the Wireless LAN Module To use the projector over a wireless network, install the Epson 802.11b/g/n wireless LAN module in the projector. Do not install any other type of wireless module. Note: The wireless LAN module is not included with your projector.

  • Page 38: Selecting Wireless Network Settings Manually

    Insert the wireless LAN module into the USB port. The light on the wireless LAN module turns on when the module is installed and operating. The light flashes when the module is communicating over the network. Parent topic: Wireless Network Projection Related references Optional Equipment and Replacement Parts Selecting Wireless Network Settings Manually...
  • Page 39 3. Select the Network menu and press Enter. 4. Make sure the Wireless LAN Power setting is set to On. 5. Select Network Configuration and press Enter. 6. Select the Basic menu and press Enter.
  • Page 40 • Display LAN Info lets you select how the projector displays network information. You can select an option to display a QR code that lets you quickly connect your iOS or Android devices with the Epson iProjection app. Note: Use the displayed keyboard to enter the name, passwords and keyword. Press the arrow buttons on the remote control to highlight characters and press Enter to select them.

  • Page 41: Wireless Lan Menu Settings

    Parent topic: Wireless Network Projection Wireless LAN Menu Settings Setting Options Description Connection Mode Quick Selects the type of wireless connection: Advanced Quick: lets you quickly connect to local devices without an internet connection Advanced: lets you connect to multiple computers via a wireless network access point (infrastructure mode) Channel...

  • Page 42: Restricted Ip Addresses

    After you select the wireless network settings for your projector, you can display a QR code on the screen and use it to connect a mobile device using the Epson iProjection app. Note: Make sure you have installed the latest version of Epson iProjection on your device. Visit epson.com/iprojection (U.S.) or...
  • Page 43 2. Select the Network menu and press Enter. 3. Select Network Configuration and press Enter. 4. Select the Basic menu and press Enter. 5. Set the Display LAN Info setting to Text & QR Code. 6. Select Complete and follow the on-screen instructions to save your settings and exit the menus.

  • Page 44: Searching For A Wireless Network

    Note: If you do not see the QR code after pressing the LAN button, press Enter to display it. 8. Start Epson iProjection on your mobile device. 9. Use the QR code reader feature to read the QR code and connect your device to the projector. Visit epson.com/iprojection...
  • Page 45 4. Select Network Configuration and press Enter. 5. Select the Wireless LAN menu and press Enter. 6. Select Advanced as the Connection Mode setting and press Enter. 7. Select Search Access Point and press Enter. 8. Select the name of the wireless network you want to connect to and press Enter. 9.

  • Page 46: Selecting Wireless Network Settings In Windows

    10. Select the settings on the Security menu as necessary for your network. 11. When you finish selecting settings, select Complete and follow the on-screen instructions to save your settings and exit the menus. Parent topic: Wireless Network Projection Selecting Wireless Network Settings in Windows Before connecting to the projector, select the correct wireless network on your computer.

  • Page 47: Wireless Security Menu Settings

    3. Select the Network menu and press Enter. 4. Select Network Configuration and press Enter. 5. Select the Security menu and press Enter. 6. Select the settings on the Security menu as necessary for your network. 7. When you finish selecting settings, select Complete and follow the on-screen instructions to save your settings and exit the menus.
  • Page 48 Setting Options Description Passphrase — For the selected security, selects the pre-shared passphrase used on the network Parent topic: Enabling WPA or WPA2 Security...

  • Page 49: Using Basic Projector Features

    Using Basic Projector Features Follow the instructions in these sections to use your projector's basic features. Turning On the Projector Turning Off the Projector Viewing 3D Images Selecting the Language for the Projector Menus Adjusting the Image Height Adjusting the Image Position Using Lens Shift Image Shape Resizing the Image with the Zoom Ring Focusing the Image Using the Focus Ring...
  • Page 50 2. Connect the power cord to the projector's power inlet. 3. Plug the power cord into an electrical outlet. Note: With Direct Power On turned on, the projector turns on as soon as you plug it in. 4. Press the power button on the projector or the On button on the remote control to turn on the projector.

  • Page 51: Using The Home Screen

    Using the Home Screen You can select input sources and other frequently used options from the Home screen. 1. To display the Home screen, do one of the following: • Press the Home button on the remote control. • Turn on the projector with the Home Screen Auto Disp setting enabled. •...

  • Page 52: Turning Off The Projector

    Note: You can select the customizable menu options using the Custom Function 1 and Custom Function 2 settings in the Extended menu. 3. Press the Home button to hide the Home screen. Parent topic: Turning On the Projector Related references Projector Setup Settings - Extended Menu Turning Off the Projector Before turning off the projector, shut down any computer connected to it so you can see the computer...
  • Page 53 3. To transport or store the projector, make sure the status light is off, then unplug the power cord. Caution: To avoid damaging the projector or lamp, never unplug the power cord when the status light is on or flashing. 4.

  • Page 54: Viewing 3D Images

    You can view 3D images using your projector. Viewing 3D images requires a 3D-compatible video device, a compatible HDMI cable, and a pair of Epson RF 3D glasses (not included with your projector). You can purchase Epson RF 3D glasses from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S.

  • Page 55: Pairing The 3D Glasses With The Projector

    6. Put on the 3D glasses and view the projected image. If you do not see a 3D image, pair the glasses with the projector. Note: If you change the video source or you are not within range of your projector, the glasses enter standby mode and the status light flashes green.

  • Page 56: Charging The 3D Glasses

    5. Move the glasses within 10 feet (3 m) of the projector and hold down the Pairing button for at least three seconds. The status light on the glasses flashes green and red. If pairing is successful, the light turns green for 10 seconds and then turns off.

  • Page 57: 3D Viewing Range

    • Plug the other end of the charging cable into a USB-to-AC adapter with the following specifications: Input: 100-240V, ~0.15A, 50-60Hz Output: 5V=1A The glasses are fully charged when the status light on the glasses stays green. Parent topic: Viewing 3D Images 3D Viewing Range When you view 3D images, make sure you are positioned within the viewing range shown here.

  • Page 58: Adjusting The Image Height

    1. Turn on the projector. 2. Press the Menu button. 3. Select the Extended menu and press Enter. 4. Select the Language setting and press Enter. 5. Select the language you want to use and press Enter. 6. Press Menu or Esc to exit the menus. Parent topic: Using Basic Projector Features Adjusting the Image Height...

  • Page 59: Adjusting The Image Position Using Lens Shift

    2. If the image is tilted, rotate the front feet to adjust their height. 3. Use the vertical and horizontal lens shift dials on the projector to adjust the position of the projected image as necessary. If the projected image is unevenly rectangular, you need to adjust the image shape. Parent topic: Using Basic Projector Features Related concepts...
  • Page 60 2. Turn the vertical and horizontal lens shift dials on the projector to adjust the position of the projected image as necessary. Center of lens Projected image when lens shift is set in the center...

  • Page 61: Image Shape

    V × 60% H × 24% Note: You cannot move the image to both the horizontal and vertical maximum values. Parent topic: Using Basic Projector Features Image Shape You can project an evenly rectangular image by placing the projector directly in front of the center of the screen and keeping it level.
  • Page 62 1. Turn on the projector and display an image. Note: You can also display the pattern by pressing the Pattern button on the remote control. 2. Press one of these keystone buttons on the control panel to display the Keystone adjustment screen. Home Cinema 3200 Home Cinema 3800...

  • Page 63: Correcting Image Shape With Quick Corner

    3. Press a keystone button on the projector's control panel to adjust the image shape. After correction, your image is slightly smaller. Note: If the projector is installed out of reach, you can also correct the image shape with the remote control using the Keystone settings in the projector menus.
  • Page 64 3. Select the Settings menu and press Enter. 4. Select the Keystone setting and press Enter. 5. Select the Quick Corner setting and press Enter. Then press Enter again. You see the Quick Corner adjustment screen: 6. Use the arrow buttons on the projector or remote control to select the corner of the image you want to adjust.

  • Page 65: Resizing The Image With The Zoom Ring

    7. Press the arrow buttons to adjust the image shape as necessary. 8. When you are finished, press Esc. Parent topic: Image Shape Related references Projector Feature Settings - Settings Menu Resizing the Image with the Zoom Ring 1. Turn on the projector and display an image. Wait 30 minutes after turning on the projector before setting the focus for maximum accuracy.

  • Page 66: Focusing The Image Using The Focus Ring

    Focusing the Image Using the Focus Ring 1. Turn on the projector and display an image. Wait 30 minutes after turning on the projector before setting the focus for maximum accuracy. Note: You can display a pattern to aid in adjusting the projected image using the Pattern button on the remote control.
  • Page 67 Vertical 32 feet (10 m) ± 30° Horizontal 32 feet (10 m) ± 30° Note: Avoid using the remote control in conditions with bright fluorescent lights or in direct sunlight, or the projector may not respond to commands. If you will not use the remote control for a long time, remove the batteries.

  • Page 68: Selecting An Image Source

    Parent topic: Using Basic Projector Features Selecting an Image Source If you connected multiple image sources to the projector, such as a computer and DVD player, you may want to switch from one image source to the other. 1. Make sure the connected image source you want to use is turned on. 2.

  • Page 69: Changing The Projection Mode Using The Menus

    Changing the Projection Mode Using the Menus You can change the projection mode to flip the image over top-to-bottom and/or left-to-right using the projector menus. 1. Turn on the projector and display an image. 2. Press the Menu button. 3. Select the Extended menu and press Enter. 4.

  • Page 70: Changing The Image Aspect Ratio

    Changing the Image Aspect Ratio Available Image Aspect Ratios Parent topic: Using Basic Projector Features Changing the Image Aspect Ratio You can change the aspect ratio of the displayed image to resize it. Note: For HDMI sources, the input signal determines the image's aspect ratio. 1.

  • Page 71: Color Mode

    Note: Black bands and cropped images may project in certain aspect ratios, depending on the aspect ratio and resolution of your input signal. Aspect ratio setting Description Auto Automatically sets the aspect ratio according to the input signal. Normal Displays images using the full projection area and maintains the aspect ratio of the image.

  • Page 72: Changing The Color Mode

    Changing the Color Mode You can change the projector's Color Mode using the remote control to optimize the image for your viewing environment. 1. Turn on the projector and switch to the image source you want to use. 2. If you are projecting from a DVD player or other video source, insert a disc or other video media and press the play button, if necessary.

  • Page 73: Turning On Auto Iris

    Parent topic: Color Mode Turning On Auto Iris In certain color modes, you can turn on the Auto Iris setting to automatically optimize the image based on the brightness of the content you project. 1. Turn on the projector and switch to the image source you want to use. 2.

  • Page 74: Adjusting Projector Features

    Adjusting Projector Features Follow the instructions in these sections to use your projector's feature adjustments. Shutting Off the Picture and Sound Temporarily Adjusting the Color Convergence (Panel Alignment) Projector Security Features Saving Settings to Memory and Using Saved Settings Shutting Off the Picture and Sound Temporarily You can temporarily turn off the projected picture and sound if you want to redirect your audience's attention during a presentation.
  • Page 75 Note: Allow your projector to warm up for at least 10 to 15 minutes and make sure the image is in focus before you use the Panel Alignment feature. For best results, project an image sized at least 60 inches (152 cm) diagonally in a dark room and on a projection surface that is not colored or textured.
  • Page 76 You see this screen: 12. Select one of the following: • Select Shift the whole panel to adjust the whole panel at the same time. (This is not recommended, as usually only certain areas of the panel need to be adjusted.) Continue with step •...
  • Page 77 14. Use the arrow buttons on the remote control to adjust the color alignment of the color you selected for the Select Color setting. 15. When you are finished adjusting the screen, press Enter. You see this screen: Note: The Shift the whole panel option affects the grid lines in the entire screen. To fine-tune your adjustments, continue with the next steps.

  • Page 78: Projector Security Features

    You see this screen: 20. Do one of the following: • If your projector's panel alignment is now correct, select Exit and press Enter to return to the Panel Alignment menu. • If your projector needs additional panel alignment, select Select intersection and adjust and press Enter.
  • Page 79 1. Press the Menu button. 2. Select the Settings menu and press Enter. 3. Select the Lock Setting setting and press Enter. 4. Select one of these lock types and press Enter: • To lock the projector's power button, select Child Lock. To turn the projector on, you must press the power button for longer than three seconds.

  • Page 80: Unlocking The Projector's Buttons

    Unlocking the Projector's Buttons If the projector's buttons have been locked, hold the power button on the projector's control panel for seven seconds to unlock them. Parent topic: Locking the Projector's Buttons Installing a Security Cable You can use the security slot on the back of the projector to attach a Kensington lock. See your local computer or electronics dealer for purchase information.
  • Page 81 You see this screen: 5. Select one of the following options: • Load Memory: Overwrites your current settings with saved settings • Save Memory: Saves your current settings to memory (10 memories with different names are available) Note: A memory name that has already been used is indicated by a blue mark. Saving over a previously saved memory overwrites the settings with your current settings.

  • Page 82: Adjusting The Menu Settings

    Adjusting the Menu Settings Follow the instructions in these sections to access the projector menu system and change projector settings. Using the Projector's Menus Image Quality Settings - Image Menu Input Signal Settings - Signal Menu Projector Feature Settings - Settings Menu Projector Setup Settings - Extended Menu Projector Network Settings - Network Menu Projector Information Display - Info Menu...

  • Page 83: Image Quality Settings - Image Menu

    You see the menu screen displaying the Image menu settings. 2. Press the up or down arrow button to move through the menus listed on the left. The settings for each menu are displayed on the right. Note: The available settings depend on the current input source, resolution, or other menu settings. 3.
  • Page 84 Note: The available settings depend on the currently selected input source. To change settings for an input source, make sure the source is connected and select that source. Setting Options Description Color Mode See the list of available Color Adjusts the vividness of image Modes colors for various image types and environments...
  • Page 85 Setting Options Description White Balance Color Temp. Color Temp.: sets the overall color tone; higher values tint the G-M Correction image blue and lower values tint Custom the image red Grayscale G-M Correction: adjusts green or red levels Custom: adjusts the offset and gain for each RGB color Grayscale: adjusts red, green, blue, and brightness levels for...
  • Page 86 Setting Options Description Power Consumption High Selects the brightness mode of the projector lamp Medium High: sets maximum lamp brightness Medium: reduces the brightness of the lamp ECO: reduces lamp brightness and fan noise, and saves power and lamp life Auto Iris Adjusts the projected luminance based on the image brightness...
  • Page 87 Setting Description *1 *2 Deinterlacing Sets whether to convert interlaced-to-progressive signals for certain video image types • Off: for fast-moving video images • Video: for most video images • Film/Auto: for movies, computer graphics, and animation *1 *2 *3 Noise Reduction Reduces flickering in analog images *1 *2 *3 MPEG Noise Reduction...

  • Page 88: Input Signal Settings - Signal Menu

    Input Signal Settings - Signal Menu Normally the projector detects and optimizes the input signal settings automatically. If you need to customize the settings, you can use the Signal menu. Note: The available settings depend on the currently selected input source. You cannot change the Signal menu settings when the LAN source is selected.
  • Page 89 Setting Options Description 3D Setup 3D Display Selects various 3D options 3D Format 3D Display: enables 3D mode 3D Depth 3D Format: selects the 3D format Diagonal Screen Size 3D Depth: sets the depth for the 3D Brightness 3D image Inverse 3D Glasses Diagonal Screen Size: selects 3D Viewing Notice...
  • Page 90 Setting Options Description Color Space Auto Sets the conversion system for the color space BT.709 BT.2020 Note: Selecting the incorrect color space for the input source may adversely affect the image colors. The recommended setting in most cases is Auto. Dynamic Range Dynamic Range Dynamic Range: sets the range...
  • Page 91 Setting Options Description Advanced Video Range Video Range: sets the video range to match the setting of the EDID device connected to the HDMI Image Processing input port EDID: sets the EDID settings; select Normal for 3840 × 2160 30Hz signals; select Expanded for 3840 ×...

  • Page 92: Projector Feature Settings - Settings Menu

    Projector Feature Settings - Settings Menu Options on the Settings menu let you customize various projector features. Setting Options Description Keystone H/V-Keystone Adjusts the projected image shape Quick Corner H/V Keystone: lets you manually correct the angles of the horizontal and vertical sides Quick Corner: select to adjust the position of the four corners Blanking...
  • Page 93 Setting Options Description Audio Volume Adjust the projector's audio output Inverse Audio (Home Cinema 3800) Volume: adjusts the volume Inverse Audio: inverts the left and right audio output channels; select On when projecting from a ceiling and playing sound from the projector's speakers...
  • Page 94 Setting Options Description HDMI Link Device Connections Adjusts the HDMI Link options that allow the projector remote to HDMI Link control HDMI-connected devices Audio Out Device that support the CEC standard Power On Link Device Connections: lists the devices connected to the HDMI1 Power Off Link and HDMI2/MHL ports Link Buffer...
  • Page 95 Setting Options Description Bluetooth Search Bluetooth Device Search Bluetooth Device: searches for available Bluetooth Bluetooth Audio devices Connected Device Bluetooth Audio: turns Bluetooth Audio on or off Connected Device: displays information for the connected Bluetooth Audio device Lock Setting Child Lock Controls control panel button locking to secure the projector Control Panel Lock...
  • Page 96 Setting Options Description Memory Load Memory Controls the saved projector settings and lens positions Save Memory Load Memory: displays the list Erase Memory of customized settings entries Rename Memory that you have created Save Memory: saves the current projector settings to the projector's memory Erase Memory: lets you delete a saved memory...

  • Page 97: Projector Setup Settings - Extended Menu

    Projector Setup Settings - Extended Menu Settings on the Extended menu let you customize various projector setup features that control its operation. Setting Options Description Home Screen Home Screen Auto Disp. Adjust settings on the Home Screen Custom Function 1 Home Screen Auto Disp.: Custom Function 2 controls whether the Home...
  • Page 98 Setting Options Description Projection Front Selects the way the projector faces the screen so the image is Front/Ceiling oriented correctly Rear Rear/Ceiling Operation — See the Operation settings table in this topic Standby Mode Communication Off Indicates whether the projector can be monitored over a network Communication On connection while in standby...
  • Page 99 Setting Description Sleep Mode Automatically places the projector in standby mode after an interval of inactivity Sleep Mode Timer Sets the time before the projector automatically turns off (Sleep Mode must be turned on) from 1 to 30 minutes (30 minutes is the defualt) Illumination Turns off the status light on the projector...

  • Page 100: Projector Network Settings - Network Menu

    Projector Network Settings - Network Menu Settings on the Network menu let you view network information and set up the projector for monitoring and control over a network. Setting Options Description Wireless LAN Power Enable or disable wireless communication Net. Info - Wireless LAN Connection mode Displays wireless network status and details...

  • Page 101: Projector Information Display - Info Menu

    Setting Options Description Display the QR Code — Displays the QR Code Network Configuration Accesses additional network Configures your network settings menus Parent topic: Adjusting the Menu Settings Projector Information Display - Info Menu You can display information about the projector and input sources by viewing the Info menu. However, you cannot change any settings in the menu.
  • Page 102 Information item Description Source Displays the name of the port to which the current input source is connected Input Signal Displays the input signal setting of the current input source Resolution Displays the resolution of the current input source Scan Mode Displays the scan mode of the current input source Refresh Rate Displays the refresh rate of the current input source...

  • Page 103: Event Id Code List

    Event ID Code List If the Event ID option on the Info menu displays a code number, check this list of Event ID codes for the solution to the projector problem associated with the code. Event ID code Cause and solution 0022 Unstable network communication.

  • Page 104: Projector Reset Options - Reset Menu

    Event ID code Cause and solution 0894 Communication with unauthorized access point was disconnected. Contact your network administrator. 0898 Failed to acquire DHCP. Make sure the DHCP server is operating correctly. If you are not using DHCP, turn off the DHCP setting in the Network menus. 0020 Communication error.
  • Page 105 You cannot reset the following settings using the Reset All option: • Language • Lamp Hours • Memory settings • All settings in the Network menu • Panel Alignment • Color Uniformity Parent topic: Adjusting the Menu Settings...

  • Page 106: Maintaining And Transporting The Projector

    The only parts you should replace are the lamp, air filter, and remote control batteries. If any other part needs replacing, contact Epson or an authorized Epson servicer. Warning: Before cleaning any part of the projector, turn it off and unplug the power cord. Never open any cover on the projector, except as specifically explained in this manual.

  • Page 107: Cleaning The Projector Case

    • To remove stubborn smudges, moisten a soft, lint-free cloth with lens cleaner and gently wipe the lens. Do not spray any liquid directly on the lens. Warning: Do not use a lens cleaner that contains flammable gas. The high heat generated by the projector lamp may cause a fire.

  • Page 108: Air Filter And Vent Maintenance

    Filter maintenance intervals will depend on the environment. If regular maintenance is not performed, your Epson projector will notify you when the temperature inside the projector has reached a high level. Do not wait until this warning appears to maintain your projector filter as prolonged exposure to high temperatures may reduce the life of your projector or lamp.
  • Page 109 • You see a message telling you to clean it. 1. Turn off the projector and unplug the power cord. 2. Lift the tab on the bottom of the air filter cover and pull down to remove the cover. 3. Pull the air filter out of the projector.
  • Page 110 4. Tap each side of the air filter 4 to 5 times to shake off any excess dust. Caution: Do not use excessive force when tapping the air filter, or it may crack and become unusable. Do not rinse the air filter in water, or use any detergent or solvent to clean it. Do not use canned air;...

  • Page 111: Replacing The Air Filter

    6. Place the air filter back in the projector as shown. 7. Attach the air filter cover as shown, and press it gently until it clicks into place. Parent topic: Air Filter and Vent Maintenance Related tasks Replacing the Air Filter Replacing the Air Filter You need to replace the air filter in the following situations: •...
  • Page 112 You can replace the air filter while the projector is mounted to the ceiling or placed on a table. 1. Turn off the projector and unplug the power cord. 2. Lift the tab on the bottom of the air filter cover and pull down to remove the cover. 3.

  • Page 113: Projector Lamp Maintenance

    4. Place the new air filter in the projector as shown. 5. Attach the air filter cover as shown, and press it gently until it clicks into place. Parent topic: Air Filter and Vent Maintenance Related references Optional Equipment and Replacement Parts Projector Lamp Maintenance The projector keeps track of the number of hours the lamp is used and displays this information in the projector's menu system.

  • Page 114: Replacing The Lamp

    Replace the lamp as soon as possible when the following occurs: • The projected image gets darker or starts to deteriorate • A message appears when you turn on the projector telling you to replace the lamp • The projector's Lamp light is flashing orange and its power light is flashing blue Replacing the Lamp Resetting the Lamp Timer Parent topic:...
  • Page 115 3. Use the screwdriver included with the replacement lamp to loosen the screw securing the lamp cover. Warning: If the lamp is broken, glass fragments may be loose inside the lamp chamber. Be careful removing any broken glass to avoid injury. If the projector is installed on the ceiling, stand to the side of the lamp cover and not underneath it;...
  • Page 116 5. Loosen the screws securing the lamp to the projector. The screws do not come all the way out. 6. Lift up the lamp handle and gently pull the lamp out of the projector. Note: The lamp(s) in this product contain mercury. Please consult your state and local regulations regarding disposal or recycling.
  • Page 117 7. Gently insert the new lamp into the projector. If it does not fit easily, make sure it is facing the right way. Lower the handle. Caution: Do not touch any glass on the lamp assembly to avoid premature lamp failure. 8.

  • Page 118: Resetting The Lamp Timer

    Caution: Do not over-tighten the screws. 9. Replace the lamp cover and tighten the screw to secure it. Note: Be sure the lamp cover is securely installed or the lamp will not come on. Reset the lamp timer to zero to keep track of the new lamp's usage. Parent topic: Projector Lamp Maintenance Related references...

  • Page 119: Replacing The Remote Control Batteries

    1. Turn on the projector. 2. Press the Menu button. 3. Select the Reset menu and press Enter. 4. Select Reset Lamp Hours and press Enter. You see a prompt asking if you want to reset the lamp hours. 5. Select Yes and press Enter. 6.
  • Page 120 1. Remove the battery cover as shown. 2. Remove the old batteries. Warning: If the battery fluid has leaked, wipe it away with a soft cloth and avoid getting the fluid on your hands. If it gets on your hands, wash them immediately to avoid injury. 3.

  • Page 121: Transporting The Projector

    4. Replace the battery cover and press it down until it clicks into place. Warning: Dispose of used batteries according to local regulations. Do not expose batteries to heat or flame. Keep batteries out of the reach of children; they are choking hazards and are very dangerous if swallowed.
  • Page 122 • When shipping the projector for repairs, place it in its original packing materials, if possible, or use equivalent materials with cushioning around the projector. Mark the box "Fragile." Note: Epson shall not be liable for any damages incurred during transportation. Parent topic:...

  • Page 123: Solving Problems

    • The lights on the projector may indicate what the problem is. • The solutions in this manual can help you solve many problems. If none of these solutions help, you can contact Epson for technical support. Parent topic: Solving Problems...

  • Page 124: Projector Light Status

    Projector Light Status The lights on the projector indicate the projector status and let you know when a problem occurs. Check the status and color of the lights and look for a solution in the table here. Lamp light Temp light Status light Power light Status light...
  • Page 125 • Clean or replace the air filter • If operating the projector at high altitude, turn on High Altitude Mode • If the problem persists, unplug the projector and contact Epson for help Flashing blue Off Orange Lamp has a problem •...

  • Page 126: Solving Image Or Sound Problems

    Flashing blue Off Flashing Flashing Auto Iris error; turn the projector off, orange orange unplug it, and contact Epson for help Flashing blue Off Orange Orange Power error; turn the projector off, unplug it, and contact Epson for help Flashing blue Off Flashing Internal projector error;...

  • Page 127: Solutions When No Image Appears

    Solutions When the Image Contains Noise or Static Solutions When the Image is Fuzzy or Blurry Solutions When the Image Brightness or Colors are Incorrect Solutions When a 3D Image Does Not Display Correctly Solutions to Panel Alignment Problems Solutions to Sound Problems Solutions to Bluetooth Audio Problems Parent topic: Solving Problems...

  • Page 128: Solutions When "No Signal" Message Appears

    Solutions When "No Signal" Message Appears If the "No Signal" message appears, try the following solutions: • Press a source button on the remote to select an available source. Wait a few seconds for an image to appear. • Press the Home button on the remote control to select from a list of available sources. •...

  • Page 129: Displaying From A Mac Laptop

    2. If the same image is not displayed by the laptop and projector, check the Windows Display utility to make sure the external monitor port is enabled and extended desktop mode is disabled. (See your computer or Windows manual for instructions.) 3.

  • Page 130: Solutions When The Image Is Not Rectangular

    • Check the cables connecting the computer or video source to the projector. Try connecting different cables. • Check your computer display settings to disable dual display and set the resolution within the projector's limits. (See your computer manual for details.) •...

  • Page 131: Solutions When The Image Contains Noise Or Static

    Solutions When the Image Contains Noise or Static If the projected image seems to contain electronic interference (noise) or static, try the following solutions: • Check the cables connecting your computer or video source to the projector. They should be: •...

  • Page 132: Solutions When The Image Brightness Or Colors Are Incorrect

    • Position the projector close enough to the screen, and directly in front of it. • Position the projector so the keystone adjustment angle is not so wide that it distorts the image. • Adjust the Sharpness setting to improve image quality. •...

  • Page 133: Solutions When A 3D Image Does Not Display Correctly

    Auto, but in some cases you may need to select a different setting to match the 3D signal from your video device. • Make sure you are using RF 3D active shutter glasses. You can purchase them from Epson. • Make sure your 3D glasses are turned on and fully charged. If the glasses have entered standby mode, slide the power switch on the glasses to the Off position and then back to the On position.

  • Page 134: Solutions To Panel Alignment Problems

    Related tasks Pairing the 3D Glasses with the Projector Charging the 3D Glasses Cleaning the 3D Glasses Solutions to Panel Alignment Problems If the panel alignment does not result in a satisfactory picture, try the following solutions: • Make sure the Projection setting matches the installation position. •...

  • Page 135: Solutions To Bluetooth Audio Problems

    • Check the audio cable connections between the projector and your video source • Make sure any connected audio cables are labeled "No Resistance". • If you turn the projector on immediately after turning it off, the cooling fans may run at high speed momentarily and cause an unexpected noise.

  • Page 136: Solutions To Projector Power Or Shut-Off Problems

    • If the power button on the remote control does not turn on the projector, check its batteries. • The power cord may be defective. Try another power cord. If that doesn't work, disconnect the cord and contact Epson. • Make sure the lamp and lamp cover are installed correctly.

  • Page 137: Solutions When Using Hdmi Link

    Dim the lights or move the projector away from the sun or interfering equipment. • If you lose the remote control, you can purchase another from an authorized Epson reseller. Parent topic: Solving Projector or Remote Control Operation Problems...

  • Page 138: Solutions When Wireless Authentication Fails

    Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
  • Page 139 Purchase Supplies and Accessories You can purchase screens, other optional accessories, and replacement parts from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Or you can purchase online at epsonstore.com...

  • Page 140: Technical Specifications

    Technical Specifications These sections list the technical specifications of your projector. General Projector Specifications Projector Lamp Specifications Remote Control Specifications Bluetooth Specifications Projector Dimension Specifications Projector Electrical Specifications Projector Environmental Specifications Projector Safety and Approvals Specifications Supported Video Display Formats General Projector Specifications Type of display Poly-silicon TFT active matrix...
  • Page 141 Contrast ratio Home Cinema 3200: Up to 40000:1 with Auto Iris on and a variety of other settings selected Home Cinema 3800: Up to 100000:1 with Auto Iris on and a variety of other settings selected Image size 40 inches (1.02 m) to 300 inches (7.6 m)

  • Page 142: Projector Lamp Specifications

    Projector Lamp Specifications Type UHE (Ultra High Efficiency) Power consumption 250 W Lamp life High Power Consumption mode: Up to about 3500 hours Medium Power Consumption mode: Up to about 4000 hours ECO Power Consumption mode: Up to about 5000 hours Note: Turn off this product when not in use to prolong the life of the projector.

  • Page 143: Projector Dimension Specifications

    6.2 inches (157 mm) Width 16.1 inches (410 mm) Depth (with lens) 13 inches (330 mm) Weight Home Cinema 3200: 14.6 lb (6.6 kg) Home Cinema 3800: 15.2 lb (6.9 kg) For mounting Center of lens Distance from center of lens to suspension bracket fixing point: 3.5 inches (90 mm) 16.1 inches (410 mm)
  • Page 144 6.5 inches (164 mm) 11.8 inches (300 mm) 1.8 inches (44.5 mm) 5.9 inches (150 mm) 13 inches (330 mm) 3.4 inches (87.6 mm) 6.3 inches (160 mm) M4×9 screws (4) Parent topic: Technical Specifications...

  • Page 145: Projector Electrical Specifications

    Projector Electrical Specifications Rated frequency 50/60 Hz Power supply 100 to 240 VAC ±10% Home Cinema 3200: 3.9 to 1.7 A Home Cinema 3800: 4.1 to 1.8 A Power consumption Operating: (100 to 120 V) Home Cinema 3200: High Power Consumption mode: 386 W...

  • Page 146: Projector Environmental Specifications

    Power consumption Operating: (220 to 240 V) Home Cinema 3200: High Power Consumption mode: 368 W Medium Power Consumption mode: 343 W ECO Power Consumption mode: 280 W Home Cinema 3800: High Power Consumption mode: 387 W Medium Power Consumption mode: 363 W...

  • Page 147: Projector Safety And Approvals Specifications

    For best results, your computer's monitor port or video card resolution should be set to display in the projector's native resolution. However, your projector includes Epson's SizeWise chip that supports other computer display resolutions, so your image will be resized to fit automatically.
  • Page 148 Display format Refresh rate (in Hz) Resolution (in pixels) 3D formats HDTV (720p) 50/60 1280 × 720 Frame Packing Side by Side Top and Bottom HDTV (1080i) 50/60 1920 × 1080 Side by Side HDTV (1080p) 50/60 1920 × 1080 Side by Side 1920 ×...
  • Page 149 Display format Chroma Color depth: 24 Color depth: 30 Color depth: 36 (refresh rate) subsampling bits (8-bits per bits (10-bits per bits (12-bits per (pixel encoding) pixel) pixel) pixel) 4K/60p (60 Hz) 4:4:4* 4:2:2 4:2:0 4K/24p (24 Hz) 4:4:4 4:2:2 4:2:0 This signal does not exist.

  • Page 150: Notices

    FCC Compliance Statement Binding Arbitration and Class Waiver Trademarks Copyright Notice Recycling Epson offers a recycling program for end of life products. Please go to this site for information on how to return your products for proper disposal. Parent topic:...

  • Page 151: Warning Labels

    Warning Labels This product comes with warning labels. As with any bright source, do not stare into the beam (RG2 IEC/EN 62471-5:2015). Parent topic: Notices Important Safety Instructions Follow these safety instructions when setting up and using the projector: • Do not look into the lens when the projector is on. The bright light can damage your eyes. Avoid standing in front of the projector so the bright light does not shine into your eyes.
  • Page 152 projector to fall from its ceiling mount. This could cause serious injury to anyone under the mount and could damage the projector. • Do not use the projector near water, sources of heat, high-voltage electrical wires, or sources of magnetic fields. •...
  • Page 153 • Never open any covers on the projector except as specifically explained in this manual. Never attempt to disassemble or modify the projector. Refer all repairs to qualified service personnel. • Unplug the projector from the wall outlet and refer servicing to qualified service personnel under the following conditions: if it does not operate normally when you follow the operating instructions, or exhibits a distinct change in performance;...

  • Page 154: Restriction Of Use

    • Do not place the source of an open flame, such as a lit candle, on or near the projector. • Do not block the lens during projection using a book or any other object. This could damage the projector or cause a fire. •...
  • Page 155 Symbol Approved Standards Description IEC60417 "ON" (power) No.5007 To indicate connection to the mains. IEC60417 "OFF" (power) No.5008 To indicate disconnection from the mains. IEC60417 Standby No.5009 To identify the switch or switch position by means of which part of the equipment is switched on in order to bring it into the standby condition.
  • Page 156 Symbol Approved Standards Description IEC60417 Polarity of DC power connector No.5926 To identify the positive and negative connections (the polarity) on a piece of equipment to which a DC power supply may be connected. IEC60417 Battery, general No.5001B On battery powered equipment. To identify a device for instance a cover for the battery compartment, or the connector terminals.
  • Page 157 Symbol Approved Standards Description IEC60417 Direct current No.5031 To indicate on the rating plate that the equipment is suitable for direct current only; to identify relevant terminals. IEC60417 Class II equipment No.5172 To identify equipment meeting the safety requirements specified for Class II equipment according to IEC 61140.
  • Page 158 Symbol Approved Standards Description IEC60417 Standby, partial standby No. 5266 To indicate that part of the equipment is in the ready status. ISO3864 Caution, movable parts IEC60417 To indicate that you must keep away from movable parts according to No. 5057 protection standards.

  • Page 159: Fcc Compliance Statement

    FCC Compliance Statement For United States Users This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 160: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,...
  • Page 161 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
  • Page 162 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 163: Trademarks

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 164: A Note Concerning Responsible Use Of Copyrighted Materials

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and...

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