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Sony KDL-32EX427 Service Manual
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Sony KDL-32EX427 Service Manual

Lcd digital color tv
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HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE MANUAL
ORIGINAL MANUAL ISSUE DATE: 1/2011
Version Date
1.0
2/2/2011
2.0
6/22/2011
3.0
12/21/2011
Subject
Original Manual Release Date.
Updated TOC.
Added VCOM Adjustments to Section 7 - Service Adjustments. Replaced and/or added pages 53-58.
Reissue entire manual.
AZ2-F
Chassis
Segment: P-1
LCD Digital Color TV
9-888-394-03

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  • Page 1 HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL AZ2-F Chassis Segment: P-1 ORIGINAL MANUAL ISSUE DATE: 1/2011 Version Date Subject 2/2/2011 Original Manual Release Date. 6/22/2011 Updated TOC. Added VCOM Adjustments to Section 7 - Service Adjustments. Replaced and/or added pages 53-58. 12/21/2011 Reissue entire manual.
  • Page 2 Self Diagnosis Supported model SERVICE MANUAL AZ2-F Chassis Segment: P-1 LCD Digital Color TV KDL-32EX427 9-888-394-03...
  • Page 3 MODEL LIST MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION KDL-32EX427 KDL-40EX527 RM-YD064 COLUMBIA RM-YD064 COLUMBIA KDL-32EX527 RM-YD064 COLUMBIA KDL-46EX527 RM-YD064 COLUMBIA 9-888-394-03...

  • Page 4: Table Of Contents

    Section 2 - Software Requirements.........12 Overview ..................23 Overview ..................12 Updating the software ............... 23 Software Updates for Customers ..........12 Triage Chart ................24 Software Updates for Servicers ..........13 Protection Shutdown ..............25 Software Update Responsibility ..........13 Standby LED Flash Count ............25 KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 5 Displaying the VCOM Test Pattern ........... 67 Screw Legend ................50 Adjusting the VCOM Data ............68 Connectors ................50 Verifying the VCOM Adjustment Settings ......... 68 Accessories and Packaging .............51 Completing the VCOM Adjustments ......... 68 Miscellaneous ................51 Optional Accessories ...............51 KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 6 Resetting the TV to Factory Condition Using Service Mode ..70 Appendix A - Removing the Rear Cover ....... A-1 Removing the Power Cord from the Rear Cover ....A-1 KDL-32EX427/32EX527 Only..........A-1 KDL-40EX527 Only ..............A-3 KDL-46EX527 Only ..............A-5 Appendix B - Attaching the Rear Cover ........ B-1 Reattaching the Rear Cover to the Bezel ......

  • Page 7: Section 1 - Safety And Features

    Replace all components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. It is essential that all critical parts be replaced only with the part number specified in this manual to prevent electric shock, fire, or other hazard.
  • Page 8 R If using a chemically pretreated cloth, please follow the instruction provided on the package. R Never use strong solvents such as a thinner, alcohol or benzine for cleaning. R Periodic vacuuming of the ventilation openings is recommended to ensure to proper ventilation. KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 9: Handling The Lvds Ffc Connector

    2. Correctly holding onto the 2. Gently wiggle the LVDS FFC LVDS FFC Connector, pull out Connector to detach it from the the connector while continuing Main Board. to hold down the release tabs of the Main Board connector. Tilt away from LVDS KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 10: Connecting The Lvds Ffc Connector

    Connector Type 3 1. Gently press down on the 2 Main Board release tabs of the Main Board connector. Reinforcement 2. Holding onto the entire LVDS FFC Press down Connector, insert the LVDS FFC Connector into the Main Board connector. KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 11: Safety-Related Warnings

    8. Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short. 9. Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS). 10. During the repair, DO NOT leave the Power On for more than 1 hour while the TV is face down on a cloth. KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 12: Safety Check-Out

    6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer. 7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below. KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 13 Try both slots, if necessary, to locate the hot side on the line; the lamp should Trouble Light light at normal brilliance if the screw is at ground potential (see Figure B). AC Outlet Box Figure B. Checking for earth ground. KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 14: Self Diagnosis Function

    If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur. “Section 4 - Troubleshooting” on page 23. For complete information, refer to KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 15: Overview

    KDL46EX527 FASTER START-UP FEATURES Quick Start & Viewing feature enables this Sony television to go from ‘OFF’ to ‘ON’ 2-3 times faster than previous Sony televisions. Several new features are introduced in this chassis model lineup along with some carryovers from the previous year.

  • Page 16: X-Reality™ Engine

    SECTION 1 - SAFETY AND FEATURES X-REALITY™ ENGINE Enjoy a vivid, lifelike picture experience. Sony’s X-Reality engine brings out the best by analyzing each scene so you see sharpened images, and amazing contrast detail. NAVIGATION MADE EASY Enjoy an easy-to-use menu that allows you to navigate additional content or adjust the picture settings while watching your favorite program.

  • Page 17: Specifications

    Tornillos de montaje para el soporte Tornillos de fijación para el soporte de sobremesa (M5 × 16) (2) de sobremesa (M5 × 16) (3) (para KDL-40/32EX527/KDL-32EX427) *1 Consulte el número del modelo Llave hexagonal (1) impreso en el control remoto.

  • Page 18: Section 2 - Software Requirements

    If a customer contacts the Sony Customer Support Center and it is deemed to be correctable with a software update, the issue is handled at the customer level.

  • Page 19: Software Updates For Servicers

    The easiest way to check the version of software that is currently on In addition to software installation, service adjustment information the TV is to access the Contact Sony screen by using the customer may need to be modified or verified to complete the service of the menu.

  • Page 20: Examples Of Software Correctable Symptoms

    Unit turns on and off by itself ● Loss of color ● Internet connectivity ● Certain features not working correctly (photo or video file viewing)Loss of color ● Internet connectivity ● Certain features not working correctly (photo or video file viewing) KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 21: Section 3 - Chassis Overview

    TCON Board. NOTE: For connector part number information, refer to “Connectors” on page 50. For Wire Dressing information, refer to “Wire Dressing” on page BATV SWITCH UNIT TCON HLR2 HMS3 FIGURE 3-1. BOARD LAYOUT FOR KDL-32EX427/32EX527 KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 22 SECTION 3 - CHASSIS OVERVIEW BATV SWITCH UNIT TCON HLR2 HMS3 FIGURE 3-2. BOARD LAYOUT FOR KDL-40EX527 BATV SWITCH UNIT TCON HLR2 HMS3 FIGURE 3-3. BOARD LAYOUT FOR KDL-46EX527 KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 23: Overall Circuit Descriptions

    All video sources which are not native 1920 X 1080p 60HZ are scaled to this resolution. Digital audio content is output to the class D amplifier for processing and amplification. KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 24: Power Supply Board

    (audio present). After an extended period of time the TV is control, timing, charge, and discharge functions driving the operation completely turned off. of the LCD Panel. (NOTE: The TCON Board is not available as a replacement part for all models). KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 25: Diagrams

    Audio Output Amplifier 2 USB 2.0 Power RJ45 Ethernet LCD Panel LCD PANEL Control Power GE2-Board (32") GE3-Board (40", 46") Backlight System Main Power Supply Standby Power Supply AC Relay Input LED Backlight Power Supplies FIGURE 3-4. OVERALL BLOCK DIAGRAM KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 26 Main Speaker_Out_LR POWER_LED STBY_LED [D–510D] TIMER_LED REC_LED PIC_MUTE_LED OPAMP Audio [NJU72011RB] Main Power AMP Main Speaker_Out_LR [D–510D] SPEAKER X_FAULT AUDIO_MON X_AUDIO_MUTE2 X_SYSTEM1_RST X_AUDIO_MUTE1 Digital Video/TS/TMDS Digital Audio UART Panelless Analog Video Analog Audio Analog Signal FIGURE 3-5. ENGINEERING BLOCK DIAGRAM KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 27: Connector Diagrams

    HEADER ASSEMBLY FOR PWB 10P UARTC_TX G-B Harness G-B Harness R3 or RU board STBY3.3V BL_ON STBY_+3.3V RS232_RXD RS232_TXD SIRCS_IN SIRCS_OUT CN9004 CN101 CN6002 1-774-667-51 [P-1 BAT-V 32(WXGA)] 182018311 L-EX1 Connector,FFC/FPC 18P FIGURE 3-6. CONNECTOR DIAGRAM FOR KDL-32EX427 ONLY KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 28 ̲ T ̲ P ̲ G N D C N 9004 C N 6002 1‑774‑667‑51 [P-1 BAT-V 32/37/40/46]   ‑ 1 ‑ 9 ‑ 2 L‑EX 1   C onnector, FFC /FP C  18P FIGURE 3-7. CONNECTOR DIAGRAM FOR KDL-32EX527/40EX527/46EX527 KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 29: Section 4 - Troubleshooting

    “Section 2 - Software Requirements” on page 12 there are several issues that may be resloved by updating the software to the latest version. For a list of possible correctable issues see “Examples of Software Correctable Symptoms” on page 14.. KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 30: Triage Chart

       Service Bulletin  Software Update  ▲ ▲ TCON Board   LCD Panel      AUDIO/ BACK- BACK- Problem * ONLY IF 7X SHUTDOWN OCCURS IMMEDIATLEY POWER LIGHT TCON LIGHT TEMP POWER KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 31: Protection Shutdown

    “Figure 4-3. Diagnostic Table” on page 27 provides guidance in locating 2 times the possible component causing the shutdown. 5 times LED ON 0.3 sec. LED OFF LED OFF 0.3 sec. 3 sec. FIGURE 4-2. BLINK COUNT KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 32 103 HOST_WDT. TCON. If the TCON is not available, the LCD panel must be replaced since the TCON circuit is part of the LCD panel assembly. In rare cases a loose or defective LVDS cable could also be the cause. KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 33: Diagnostic Code Descriptions

    The Diagnotic Table provides an overview of the number of times the Standby LED blinks and the possible location. To access the Triage documents for the models listed in this manual, login into the Sony Authorized Servicer Portal at www.sony.com/asp.

  • Page 34: Viewing The Self Check Diagnostic History

    12345-00333-06789 12345-00333-06789 Panel operation time by hour (MAX:65535) Panel operation time by hour (MAX:65535) Boot count (MAX:65535) Boot count (MAX:65535) Total operation time by hour (MAX:65535) Total operation time by hour (MAX:65535) FIGURE 4-4. SAMPLE SELF CHECK DIAGNOSIS PAGE KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 35: Section 5 - Flow Charts And Diagrams

    Standby LED Blinking functioning OK? Not Working Is the Picture and Sound OK? No Picture or No Sound Do the buttons on the TV & Remote TV/Remote Commander Commander work Buttons Not Working properly? FIGURE 5-1. OVERALL FLOWCHART KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 36: No Power

    SECTION 5 - FLOW CHARTS AND DIAGRAMS NO POWER No Power Check STBY 3.3V Replace Harness at 10 pin of CN6001 Between G* Board and G* Board B* Board on the B* Board B* Board Harness FIGURE 5-2. NO POWER KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 37: Standby Led Blinking

    SECTION 5 - FLOW CHARTS AND DIAGRAMS STANDBY LED BLINKING 2X Blink Check REG12V at Replace Harness pins 2/3 of 12V NG between G* Board and G* Board CN6001 on B* Board the B* Board 12V OK B* Board Harness FIGURE 5-3. 2 BLINK ERROR KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 38 B* Board Check +12.5V F4601,IC4601,etc at F4601 on (B* Board) the B* Board Check +3.3V_MAIN F6003,IC6003,etc at JL9234 on (B* Board) the B* Board AUDIO FE/BE Communication IC4601,etc (B* Board) Check Speaker Speaker Connector FIGURE 5-4. 3 BLINK ERROR KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 39 B* Board 12V OK Symptom improvement Replace the Symptom Harness improvement between G* and Harness TCON (LCD PANEL) LCD PANEL (a) exclude 60Hz LCD PANEL Model Symptom improvement Replace LVDS Connector the LVDS Connector FIGURE 5-5. 5 BLINK ERROR KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 40 SECTION 5 - FLOW CHARTS AND DIAGRAMS 6X Blink Under 2.65V Check BL_ERR at B* Board pin 7 of CN6002 on the B* Board Over 2.65V Symptom improvement Change G* Board G* board LCD PANEL FIGURE 5-6. 6 BLINK ERROR KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 41 SECTION 5 - FLOW CHARTS AND DIAGRAMS 7X Blink Setting is OK? Set to another Check Temperature Location, etc. Ventilation. Change B* Board, LCD PANEL B* Board FIGURE 5-7. 7 BLINK ERROR KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 42 SECTION 5 - FLOW CHARTS AND DIAGRAMS POWER LED (Green) blinking Check the harness between the G* Board Harness and LCD PANEL Check LCD PANEL LCD PANEL Check G* Board G* Board B* Board FIGURE 5-8. POWER LED BLINKING KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 43: No Picture

    B* Board 12V NG BL_ON: L Harness Replace Harness Harness (G* Board to B* Board G* Board between G* Board (LVDS) B* Board) to B* Board Change B* Board G* Board B* Board FIGURE 5-9. NO PICTURE ERROR KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 44: No Sound

    SECTION 5 - FLOW CHARTS AND DIAGRAMS NO SOUND No Sound “Audio System” Change to Check the “Speakers setting” “TV Speaker” “TV Speakers” Check the Speaker Replace B* Board Harness the B* Board Speaker Harness Speaker FIGURE 5-10. AUDIO ERROR KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 45: Tv/Remote Commander Buttons Not Working

    SECTION 5 - FLOW CHARTS AND DIAGRAMS TV/REMOTE COMMANDER BUTTONS NOT WORKING TV POWER Button not working Replace the Harness between B* to Switch Unit change Switch Unit Switch Unit Harness B* Board FIGURE 5-11. TV BUTTONS MALFUCTIONING KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 46 (ex. bezel) near sensor’s window Check the Harness between the B* Board Sensor is broken and the HLR Board Exchange the Harness Harness Exchange the HLR Board HLR Board B* Board FIGURE 5-12. IR MALFUCTIONING KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 47: Network Not Connecting

    Check Ethernet Cable Ethernet Cable Cable Connection B* Board Auto Check Wired Set-up Check Local router DHCP server Local Access IP address setting Manual Check IP address and Local router setting Check Proxy setting Internet Access FIGURE 5-13. WIRELESS NETWORK MALFUCTIONING KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 48 SECTION 5 - FLOW CHARTS AND DIAGRAMS Wireless Network on the TV Error Message displays when the USB Dongle Wireless Network is selected? Is the signal field strength too weak Access Point or is there No signal? B* Board FIGURE 5-14. USB DEVICE MALFUCTIONONG KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 49: Skype Accessory Not Working

    Skype unit USB device a different B* board Skype App? -AC OFF/ON USB port USB dongle Spec. USB overload. B* board Skype unit Network connected? Reset network Next page FIGURE 5-15. SKYPE NOT WORKING PROPERLY (PAGE 1 OF 2) KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 50 No video? sound test from speaker Video problem Network speed Enough Far end setting/system Skype unit network speed? far end system issue Manual Focus work? Skype unit Check Auto-Focus area FIGURE 5-16. SKYPE NOT WORKING PROPERLY (PAGE 2 OF 2) KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 51: Section 6 - Disassembly/Part Number Information

    SCREW, +PSW M5X16 4-268-542-01 STAND, NECK P(M) (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV) (KDL-32EX427/32EX527 ONLY) For product protection and safety reasons, Sony strongly recommends 4-268-543-01 STAND, NECK P(ML) that you use the screws provided with the TV (KDL-40EX527 ONLY)

  • Page 52: Rear Cover And Ac Cover Removal

    “Removing the Power Cord from the Rear Cover” on page A-1 for complete instructions. A Remove screws from Rear Cover 5 from KDL-32EX427/32EX527 Only 4 from KDL-40EX527 Only 6 from KDL-46EX527 Only B Remove 1 screw from Terminal Area position...

  • Page 53: Ge2/Ge3 (Power) Board, Switch Unit And Speaker Removal

    PART NO. DESCRIPTION [ASSEMBLY INCLUDES] REF. NO. PART NO. DESCRIPTION [ASSEMBLY INCLUDES] 1-474-277-12 GE2A BOARD, COMPLETE 4-265-832-02 BRACKET SIDE (BAT-V32) (KDL-32EX427/32EX527 ONLY) (KDL-32EX427/32EX527 ONLY) 1-474-287-11 GE3A BOARD, COMPLETE 4-265-828-01 BRACKET SIDE (BAT-V MOLD) (KDL-40EX527/46EX527 ONLY) (KDL-40EX527/46EX527 ONLY) 1-489-443-11 SWITCH UNIT 4-258-701-01...

  • Page 54: Batv (Main) Board, Hlr2 Board And Hms3 Board Removal

    DESCRIPTION [ASSEMBLY INCLUDES] 4-268-446-01 SHEET, INSULATION (G10) A-1816-699-B BATV BOARD, COMPLETE (KDL-32EX427/32EX527 ONLY) (KDL-32EX427 ONLY) ORDER THIS PART WHEN REPLACING THE LCD PANEL. AFTER REPLACING THE MAIN BOARD OR THE LCD PANEL, YOU 4-268-443-01 SHEET, INSULATION (G4) MUST UPDATE THE SOFTWARE TO THE LATEST VERSION.

  • Page 55: Bezel, Panel Brackets And Lcd Panel Removal

    A Lift up 2 Panel Bracket (H) from top side to detach from Bezel B Lift up Panel Bracket (C) from right and left side to detach from Bezel 3 from KDL-32EX427/32EX527 Only 4 from KDL-40EX527 Only 6 from KDL-46EX527 Only C Gently lift-up LCD Panel to detach from Bezel REF.

  • Page 56: Screw Legend

    SCREW, +BVTP 3X12 TYPE2 IT-3 RC to TERMINAL AREA(1) 1-910-801-03 CONNECTOR ASSEMBLY 28P 1-910-801-07 HARNESS ASSEMBLY □ 2-580-639-01 SCREW, +BVTP 4X12 TYPE2 IT-3 RC(5) (KDL-32EX427/32EX527 ONLY) (KDL-32EX427/32EX527 ONLY) ◆ 4-257-907-01 JOINT, STAND RC(2) 1-910-801-57 CONNECTOR ASSEMBLY 28P 1-910-801-62 HARNESS ASSEMBLY ◇...

  • Page 57: Accessories And Packaging

    REMOTE COMMANDER (RM-YD064) (SCREWS TO ATTACH TABLE-TOP STAND TO LCD TV) For product protection and safety reasons, Sony strongly recommends that you use the screws provided with the TV CAUTION: These screws cannot be used to secure the TV to...

  • Page 58: Wire Dressing

    MATION SECTION 6 - DISASSEMBLY/PART NUMBER INFOR WIRE DRESSING FIGURE 6-3. KDL-46EX527 OVERALL WIRE DRESSING FIGURE 6-1. KDL-32EX427/32EX527 OVERALL WIRE DRESSING FIGURE 6-2. KDL-40EX527 OVERALL WIRE DRESSING KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 59: Section 7 - Service Adjustments

    Remote Commander within a second of each are replaced. other: UPDATING THE SOFTWARE DISPLAY Channel 5 Volume + POWER . POWER After replacing the main Board, LCD Panel, or TCON Board, you MUST UPDATE the SOFTWARE to the latest version. . DISPLAY VOLUME+ RM-YD064 KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 60: Viewing Or Changing Service Data

    Data Value or to decrease the Data Value. 7. Press MUTING then press to WRITE (Save) the changes. FIGURE 7-2. SAMPLE CHASSIS SERVICE MENU HOME 8. To exit service mode, press or turn the TV power off. KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 61: Updating Service Adjustment Data When Replacing The Main Board

    Add the Serial Number YM1.010W00AA CAN:X.XXX DB2.105W00AA FDlXXXX (DM1.301W00A) ● Confirm Model ID and Product ID DD1.016W00AA WP0.521W00AA <PEM> MID:1D95E756 PM1.012W00LU PID:10080000 PB1.000W00LU PNL:LTY460HN0202 PL1.011J46LUX PD1.011J46LUX POP:X.XXX to move to the 002 MODEL category. 3. Press DIGITAL SERVICE 002 MODEL 000 SEG KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 62: Selecting The Destination

    Verify before proceeding to the next step: WRITE ; Selected the Segment Code 1. TV must be in standby mode. (Power off). When complete, the screen briefly indicates the process is “Done”. DIGITAL SERVICE 002 MODEL 000 SEG DONE KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 63 MID:1D95E756 PM1.012W00LU PID:10080000 PB1.000W00LU 002 MODEL PNL:LTY460HN0202 PL1.011J46LUX 001 DEST LTN-DVB PD1.011J46LUX POP:X.XXX WRITE 3. Press to move to the 002 MODEL category 4. Press to move to the 001 DEST item. DIGITAL SERVICE 002 MODEL 001 DEST LTN-DVB KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 64: Selecting The Model Name

    SERVICE 002 MODEL ; Selected the Segment Code 002 MODELNAME KDL-40EX527 ; Selected the Destination DONE 8. Press to move to the 002 MODEL item. DIGITAL SERVICE 11. Proceed to “Selecting the BU Trans”. 002 MODEL 002 MODELNAME KDL-40EX527 KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 65: Selecting The Bu Trans

    The replacement board does not contain a serial number. Use the BU_TRANS following instructions to add the customer’s serial number. CAUTION: The serial number can only be entered once. Please make sure to enter the correct serial number for the customer’s TV. KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 66 Serial Number Edit option. 001 OP 000 VERS <MAIN> <EXT> DIGITAL (MODEL) SERVICE DM1.301W00AA RF:01.05 WF1.003W00AA WF:2.0.0.99 SerialNumberEdit DF1.001W00AA WF:0B YM1.010W00AA CAN:X.XXX DB2.105W00AA FDlXXXX *1 SerialNumber (DM1.301W00A) DD1.016W00AA WP0.521W00AA <PEM> MID:1D95E756 PM1.012W00LU PID:10080000 PB1.000W00LU PNL:LTY460HN0202 PL1.011J46LUX PD1.011J46LUX POP:X.XXX KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 67: Confirming The Model Id And Product Id

    23. Press the select button WRITE (Save) the serial ; Selected the Model Name number to the replacement Main Board. ; Selected the BU Trans DIGITAL (MODEL) SERVICE ; Added the Serial Number SerialNumberEdit *1 SerialNumber Please input serial number (0000000-9999999) 3001318 WRITE KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 68 The additional features of the TV are now available. KDL-40EX527 LTU400HM0101 1D95E726 10080000 KDL-40EX527 T400HW04 V0 1D95E727 10080000 KDL-40EX527 V400HJ2-LE1 1D95E751 10080000 KDL-40EX527 LTY400HM0801 1D95E759 10080000 KDL-40EX527 T400HW05 V0 1D95E75C 10080000 KDL-46EX527 LTY460HN0201 1D95E725 10080000 KDL-46EX527 V460H3-LE2 1D95E750 10080000 KDL-46EX527 LTY460HN0202 1D95E756 10080000 KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 69: Updating Service Adjustment Data When Replacing The Lcd Panel

    TCON Board to the Main Board. The BU Flash service item is PNL:LTY460HN0202 PL1.011J46LUX PD1.011J46LUX POP:X.XXX under the VPC service menu. 1. TV must be in standby mode. (Power off). 3. Press JUMP OPTIONS on the Remote Commander until the VPC menu displays. SERVICE DATA_COPY BU_TRANS KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 70: Confirming The Model Id And Product Id

    “DATA TRANSFER NG” the ; Copied the BU Flash Data transfer is not complete. If that occurs, repeat step 5. 8. Press on the Remote Commander JUMP OPTIONS until the DIGITAL menu displays. SERVICE DATA_BAKUP BU_FLASH DATA TRANSFER NG KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 71: Resetting The Panel Operation Time

    Verify before proceeding to the next step: KDL-46EX527 LTY460HN0201 1D95E725 10080000 KDL-46EX527 V460H3-LE2 1D95E750 10080000 ; Copied the BU Flash Data KDL-46EX527 LTY460HN0202 1D95E756 10080000 ; Confirmed Model ID and Product ID 1. TV must be in standby mode. (Power off). KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 72 -------------- -------------- -------------- 00 104 STBY_WDT HOME 4. Exit Self Check by pressing and then turn the 12345-00333-06789 12345-00333-06789 TV power off. Panel operation time Panel operation time 5. Cycle AC Power. (Unplug and Plug AC Cord from the AC Outlet). KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 73: Setting Vcom Adjustments

    TEST PATTERN. a. Press to display VCOM Adjustment2. ENTER b. Press twice to display the VCOM test DIGITAL (DIG_SERV_MODE) SERVICE pattern. TEST PATTERN 7. Press RETURN twice to exit the test pattern screen. 1 VIDEO 2 AUDIO KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 74: Adjusting The Vcom Data

    002 VCOM category. 19. Press 20. Press to move to 000 ENABLE item. SERVICE 13. Press to increase or decrease the data value 002 VCOM until the flickering in the picture is at an acceptable 000 ENABLE level. KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 75: Optional Adjustments

    VPC menu displays. 22. Exit service mode. OPTIONAL ADJUSTMENTS SERVICE DATA_COPY All Sony TVs are set for optimal viewing performance. Refer to the BU_TRANS following instructions if the customer requests additional adjustments. 4. Press to move to “006 WB” Category.

  • Page 76: Resetting The Tv To Factory Condition

    LED display as shown below: TIMER TIMER Standby Standby POWER POWER 5. Cycle AC Power (Unplug and Plug AC Cord from the AC Outlet). The set restarts and displays the Initial Setup screen. This may take several minutes. KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 77 Sony Electronics Reproduction in whole or part without written permission is prohibited. All rights reserved Sony Corporation English 2011BJ74WEB-1 Sony Technology Center Printed in USA Technical Services 9-888-394-03 © 2011.2 Service Publication Department KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 78: Appendix A - Removing The Rear Cover

    APPENDIX A - REMOVING THE REAR COVER REMOVING THE POWER CORD FROM THE KDL-32EX427/32EX527 ONLY REAR COVER 1. Using the instructions provided in the “Rear Cover and AC Cover Removal” on page 46, remove the screws from the Rear Cover.
  • Page 79 Cover. Do not pull the AC Power Cord or damage the connector on the Power Board. 5. Continue pulling the Rear Cover up from the Bezel one section at a time. 7. Disconnect the AC Power Cord to detach from Power Supply Board. KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 80: Kdl-40Ex527 Only

    1. Using the instructions provided in the “Rear Cover and AC Cover Removal” on page 46, remove the screws from the Rear Cover. 4. Gently start to lift the Rear Cover to detach it from the 2. Remove 1 screw from AC Cover. Bezel. KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 81 6. Lift up Rear Cover with AC Cover and AC Power Cord attached. detach the AC Cover. NOTE: Hold AC Power Cord while lifting up Rear Cover. Do not pull the AC Power Cord or damage the connector on the Power Board. KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 82: Kdl-46Ex527 Only

    3. Using the illustration to locate the clips that secure the Rear Cover to the Bezel, gently start to lift the Rear Cover to detach it from the Bezel. 5. Continue pulling the Rear Cover up from the Bezel one section at a time. KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 83 AC Cover. 7. Lift up Rear Cover with AC Cover and AC Power Cord attached. NOTE: Hold AC Power Cord while lifting up Rear Cover. Do not pull the AC Power Cord or damage the connector on the Power Board. KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 84: Appendix B - Attaching The Rear Cover

    REATTACHING THE REAR COVER TO THE BEZEL The following instructions provide additional information for re-attaching the Rear Cover to the LCD Panel. KDL-32EX427/32EX527 ONLY 1. Gently place the LCD Panel face down onto a soft cloth. 2. Re-attach the Rear Cover.

  • Page 85: Kdl-40Ex527 Only

    Rear Cover with the clips on the Bezel and then press the Cover with the clips on the Bezel and then press the Rear Cover onto the Bezel. Rear Cover onto the Bezel. KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 86: Appendix C - Replacing The Lcd Panel

    2. Remove the Panel Brackets. 3. Remove the HMS3 Board and the HLR2 Board. NOTE: The LED Bracket is part of the bezel assembly. KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 87: Reattaching The Lcd Panel Onto The Bezel

    2. Ensure that all of the original tape has been removed hold onto from the LCD panel and the bezel. the LCD cells 5. Continue the process until the panel is removed from the bezel. Lift slowly removing one section at a time. KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 88 Slowly place the bottom of the panel within the 32” bezel. 32” models use 2 pieces 40” 5. Ensure the panel is securely placed inside the bezel. 40” models use 2 pieces 46” 46” models use 3 pieces KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 89: Appendix D - 8 Blink Error Code

    -------------- -------------- -------------- 00 -------------- -------------- -------------- 00 010 EMITTER 012 IA -------------- -------------- -------------- 00 -------------- -------------- -------------- 00 101 VPC_WDT -------------- -------------- -------------- 00 102 MEPS_WDT -------------- -------------- -------------- 00 103 HOST_WDT -------------- -------------- -------------- 00 104 STBY_WDT 12345-00333-06789 12345-00333-06789 KDL-32EX427/32EX527/40EX527/46EX527...
  • Page 90 If TV is not network connected go to Reference Library and Download Latest Software for the Specific Model and Install using a USB Thumb Drive. e. 8 blink still occurs, go to Step 4 4. Step 4 a. Replace Main (BATV) Board KDL-32EX427/32EX527/40EX527/46EX527...

  • Page 91: Appendix E - Setup Guide

    APPENDIX E - SETUP GUIDE The Setup Guides (Operating Instructions) are the documents that are included with the television. Sony’s BRAVIA TVs now come with an on-screen i-Manual. To learn more about the TVs features access the i-Manual using the customers remote control.
  • Page 92 Información adicional Guía de configuración (Manual de instrucciones) Lea este manual antes de usar el producto Centro de Asistencia de Sony http://esupport.sony.com/ES/LA/ Llame al número telefónico que aparece en su póliza de garantía. Por favor no devuelva el producto a la...
  • Page 93 Refiérase a ellos cuando contacte esto podrá perjudicar su audición. descansen regularmente al ver videos con su distribuidor Sony acerca de 3D o al jugar con juegos 3D Nota sobre Closed este televisor. estereoscópicos. La duración y la...
  • Page 94 HD. Este TV muestra todas las señales de entrada de video en una resolución de 1.920 puntos × 1.080 líneas excepto el KDL-32EX427 y KDL-32EX425, los cuales las muestran en una resolución de 1.366 puntos × 768 líneas.
  • Page 95 El siguiente cuadro muestra los formatos de video de alta definición (HD) y los de definición estándar (SD) compatibles con las entradas de TV de su BRAVIA. 576i, 576p: no disponible con los modelos de las series EX727, EX527, EX427 y CX527. Para los formatos de PC compatibles, consulte i-Manual.
  • Page 96 ATSC Marca comercial registrada Audio/Video Reproductor de Blu-ray Disc™ Blu-ray Disc Marca comercial registrada “BRAVIA” Internet Video Video por Internet con servidores contratados por Sony BRAVIA Sync Marca comercial registrada CABLE/ANTENNA Cable/Antena Corriente alterna CableCARD Marca comercial Proporciona a los usuarios de cable acceso a canales codificados digitalmente –...
  • Page 97 Texto en el manual Español Explicación TIMER (s) Temporizador (es) Televisor Puerto Serial Universal Videograbadora VHF/UHF Señal de televisión de frecuencias altas/ultra altas VIDEO/L-AUDIO-R VIDEO/izquierda-AUDIO-derecha VOLUME +/–, VOL +/– , – VOL + Volumen +/–, – Volumen + Configuración de seguridad para Wi-Fi WPS (PIN) Configuración de seguridad para Wi-Fi que provee un código de identificación personal...
  • Page 99 Tabla de contenido Inicio Verificación de los accesorios................... 10 Colocación de pilas en el control remoto ..............10 Antes de configurar su TV..................11 1: Instalación del soporte de sobremesa ..............12 2: Ajuste del ángulo de visión del TV ................ 13 3: Conexión del TV....................
  • Page 100 Después de configurar su TV BRAVIA y de aprender el funcionamiento básico con este manual, consulte el manual incluido (i-Manual) para una mayor explicación acerca de las características de su TV. Este TV incluye un manual (i-Manual). Para acceder al i-Manual, presione i-MANUAL en el control remoto y seleccione un elemento.

  • Page 101: Inicio

    Inicio Verificación de los Colocación de pilas en el accesorios control remoto Control remoto (1) B KDL-55/46/40/32EX72x Pilas de tamaño AAA (2) Soporte de sobremesa (1) Tornillos de fijación para el soporte de sobremesa (M5 × 16) (3) Tornillos de montaje para el soporte de sobremesa (M6 ×...

  • Page 102: Antes De Configurar Su Tv

    Algunas indicaciones para el Control Tenga en cuenta lo siguiente al configurar el remoto • Desconecte todos los cables para • Apunte el control remoto directamente transportar el TV. hacia el sensor infrarrojo que tiene el • Para transportar el TV asegúrese de contar con la cantidad suficiente de •...

  • Page 103: 1: Instalación Del Soporte De Sobremesa

    B KDL-40/32EX52x y KDL-32EX42x • No exponga el sensor de presencia a la luz solar directa o a otras luces fuertes dado que podrían provocar un mal funcionamiento. Sensor infrarrojo Pasado- res guía Transmisor síncrono (sólo KDL-55/46/40/ • Alinee el TV desde la parte superior, deslícelo 32EX72x) hacia adentro hasta que no se puedan ver los Sensor de presencia...

  • Page 104: 2: Ajuste Del Ángulo De Visión Del Tv

    • Para obtener instrucciones acerca del uso del (excepto KDL-40/32CX52x) soporte de montaje mural con su TV vaya a http://esupport.sony.com para su modelo de • Tenga cuidado de no pellizcarse los dedos televisor y descargue “Información adicional entre el TV y el soporte cuando ajuste el sobre cómo usar el suporte de montaje mural”.

  • Page 105: 3: Conexión Del Tv

    B KDL-40/32EX52x y KDL-32EX42x 3: Conexión del TV 0° Se muestra un decodificador con conexión HDMI 6° Decodificador Recomendación para el enchufe tipo Se recomienda el que se basa en la siguiente ilustración acerca del enchufe tipo F. La proyección del cable interno desde la parte de conexión debe ser menor que 1,5 mm.
  • Page 106 Se muestra un decodificador con Sistema de cable o Sistema de conexión COMPONENT antena VHF/UHF (Componente) Antena Cable Decodificador ® Se muestra con una conexión básica de alta definición (HD) BRAVIA Sync™ **Conexión óptica *Receptor de A/V *Parte posterior del TV *Blu-ray Disc Decodificador de cable HD o Receptor satelital HD...
  • Page 107 Se muestra con una conexión básica HD con un sistema de cine en casa *Conexión óptica Parte posterior del TV Sistema de cine en casa Blu-ray Disc/DVD Cable/SAT (Plato) Cable/ Decodificador de cable SD o Antena Receptor satelital SD * La conexión óptica solo es necesaria para receptores de A/V que no soportan ARC. Se muestra con conexión de PC con VCR/DVD SD Panel lateral PC portátil...

  • Page 108: 4: Fijación Del Tv

    Medidas recomendadas para 4: Fijación del TV la instalación del TV Sony recomienda Preste atención a las siguientes medidas de especialmente tomar seguridad cuando instale un TV en el medidas para evitar que el soporte de TV (no suministrado). televisor se caiga.

  • Page 109: 5: Organización Del Cable De Alimentación De Ca/Agrupación De Los Cables

    Dependiendo del modelo de su TV, está TV dependiendo del modelo de TV. (Están disponible el Kit de correa de soporte Sony fijados a los orificios de los tornillos para el como un accesorio opcional.

  • Page 110: 6: Ejecución De La Configuración Inicial

    6: Ejecución de la KDL-55/46/40/32EX72x y KDL-46EX52x Configuración inicial Excepto Para KDL-40/ KDL-40/32CX52x 32CX52x KDL-40/32EX52x y KDL-32EX42x Complete sus conexiones de cables antes de proceder a la Configuración inicial. Conecte el TV al tomacorriente más cercano. Presione 1 (power) en el TV. El indicador "...

  • Page 111: Uso De Un Soporte De Montaje Mural

    Por motivos de seguridad y protección Mantenga los tornillos fuera del alcance del producto, Sony recomienda utilizar el de los niños pequeños. soporte de montaje mural diseñado para su televisor; recomienda también que la •...

  • Page 112: Instalación Del Tv En Una Pared O En Un Lugar Cerrado

    Instalación del TV en una pared o en un lugar cerrado Asegúrese de que el TV tenga la ventilación adecuada. Deje suficiente espacio alrededor del TV como se muestra en la ilustración. Instalado con un soporte 30 cm 6 cm 10 cm 10 cm Deje como mínimo este espacio alrededor del TV.

  • Page 113: Uso De Su Tv Bravia

    Uso de su TV BRAVIA Ver TV Encienda el TV. Presione 1 (power) en el TV o I/1 en el control remoto para encender el TV. (Para el KDL-55/46/40/32EX72x, puede utilizar el botón I/1 situado en la parte frontal o trasera del control remoto.) Seleccione un canal de TV o seleccione una entrada.
  • Page 114 Partes y controles del control remoto Use el control remoto suministrado para controlar su TV. Aquí se explican las funciones básicas del control remoto. Para más información acerca de todas las funciones del control remoto, presione i-MANUAL y consulte el manual incluido (i-Manual) (página 26). 1 :/1 Presione para encender y apagar el TV desde el modo de espera.

  • Page 115: Selección De Funciones Y Configuraciones Diversas (Menú Principal)

    Selección de funciones y configuraciones diversas (menú principal) Las funciones de su TV se pueden seleccionar desde el menú principal. Consulte la página 25 para ver la descripción del menú principal. Presione HOME. Presione F/f/G/g/ para seleccionar elementos. 1, 3 Para seleccionar elementos en el menú...
  • Page 116 Descripción del menú principal Después de presionar HOME en el control remoto, se despliegan los siguientes íconos como categorías. Las categorías están disponibles dependiendo del modelo de TV, región, país y condiciones de transmisión. Puede seleccionar una lista de canales de TV o una guía de programas.

  • Page 117: Desplegado Del Manual De Instrucciones (I-Manual)

    Desplegado del Manual de instrucciones (i-Manual) El Manual de instrucciones está incluido en su TV BRAVIA y se puede desplegar en la pantalla. Para obtener más información acerca de las funciones del TV puede accesar el i-Manual con sólo tocar un botón. Presione i-MANUAL.
  • Page 118 Descripción de la pantalla del i-Manual Presione G para regresar a la página anterior Presione f para avanzar a la página siguiente Número de página/Número total de páginas Presione RETURN para regresar a la página anterior Presione para activar la función Para utilizar el marcador de páginas El i-Manual tiene una función para marcar páginas.

  • Page 119: Configuración De La Red

    Configuración de la red Cuando conecte este TV a Internet, podrá Preparación de una LAN disfrutar de múltiples funciones: desplegar inalámbrica una fotografía que muestra su ubicación en el mapa, disfrutar de video de Internet, etc. La LAN inalámbrica incorporada en Para más información acerca de las algunas TVs le permite accesar fácilmente a funciones, refiérase al i-Manual.

  • Page 120: Configuración De La Conexión A Internet

    Tipo 4: Siga la configuración para Configuración de la “Configuración de una red por cable”. conexión a Internet Al utilizar la función de red podrá conectar Tipo 1: Red segura con el TV a Internet. El procedimiento de configuración Wi-Fi protegida configuración difiere dependiendo del tipo (WPS) de red y del ruteador de LAN.
  • Page 121 Tipo 2: Red segura sin Tipo 3: Red insegura con configuración Wi-Fi protegida algún tipo de ruteador de (WPS) LAN inalámbrica Para configurar una LAN inalámbrica, se Para configurar una LAN inalámbrica, se requerirá un SSID (nombre de red requerirá un SSID (nombre de red inalámbrica) y una clave de seguridad inalámbrica).

  • Page 122: Si No Se Puede Conectar A Internet

    Tipo 4: Configuración de una Si no se puede conectar a red por cable Internet Ingrese los valores alfanuméricos Use el diagnóstico para verificar las causas respectivos para su ruteador si es necesario. posibles de fallas de conexión de la red y las Es posible que los elementos que se tienen configuraciones.
  • Page 123 Si no se puede conectar a su red de hogar El TV detecta si el servidor está siendo reconocido correctamente cuando no se puede conectar a su red de hogar. Si los resultados del diagnóstico indican una falla, verifique las causas posibles así como las conexiones de la red y las configuraciones.

  • Page 124: Información Adicional

    (el intervalo de tiempo es tres segundos). Presione 1 (power) en el TV para apagarlo, desconecte el cable de alimentación de ca y póngase en contacto con el Centro de asistencia de Sony (información suministrada en la portada) para informar sobre cuántas veces parpadea el indicador.
  • Page 125 Síntoma Explicación/Solución • Cuando el TV se utiliza durante un período de tiempo El TV y el área prolongado, es posible que el TV y el área circundante se circundante suelen sientan un tanto calientes al tocarlos. Esto no implica un mal calentarse.

  • Page 126: Especificaciones

    Especificaciones Sistema Sistema de TV Análogo:NTSC 3.58 (para modelos series EX727/EX527/EX427/CX527) NTSC 3.58 / PAL-M / PAL-N (para los modelos series EX725/EX525/EX425/ CX525) Digital: DVB-T (para los modelos series EX727/EX527/EX427/CX527) SBTVD (para los modelos series EX725/EX525/EX425/CX525) Cobertura de canales VHF: 2-13, UHF: 14-69 CATV (Análogo): 1-135 Sistema del panel Panel LCD (pantalla de cristal líquido)
  • Page 127 Nombre del modelo KDL- 55EX72x 46EX72x 46EX52x 40EX72x 40EX52x Accesorios suministrados Consulte “Verificación de los accesorios” (página 10). Accesorios opcionales Cables de conexión Kit de correa de soporte Soporte de montaje mural: SU-WL500 Gafas 3D: TDG-BR250/TDG-BR200/TDG-BR100/TDG-BR50 (para KDL-55/46/40/ 32EX72x) Adaptador USB para LAN inalámbrica Temperatura de funcionamiento 0 °C - 40 °C Nombre del modelo KDL-...
  • Page 131 Blu-ray Disc es una marca comercial. “BRAVIA” y , S-Force, Motionflow, BRAVIA Sync y son marcas comerciales o marcas registradas de Sony Corporation. “PlayStation” es una marca comercial registrada y “PS3” es una marca comercial de Sony Computer Entertainment Inc. ® ® DLNA , el logotipo de DLNA y DLNA CERTIFIED son marcas comerciales, marcas de servicio o marcas de certificación de Digital Living...

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