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Register your product on-line at http://www.brother.com/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt;...
FITTED WITH THE APPROPRIATE CONNECTOR. APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than where it was originally purchased, and does not offer any warranty in the event that this product is used on public telecommunication lines in other countries.
Table of Contents Section I General General information Using the documentation ...2 Symbols and conventions used in the documentation ...2 Accessing the complete User’s Guide ...2 Viewing documentation ...2 Control panel overview ...5 Status LED indications ...8 Loading documents and paper Loading documents ...10 Using the ADF ...10 Using the scanner glass (Flatbed) ...11...
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Security features Security... 23 Setting Lock ...23 Secure Function Lock ...24 Section II Fax Sending a fax How to fax...30 Entering fax mode ...30 Sending a single-sided fax from the ADF ...30 Sending a 2-sided fax from the ADF (MFC-8860DN only) ...30 Sending a fax from the scanner glass ...
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Receiving faxes into memory ...44 Printing a fax from the memory ...45 Phone and external devices Phone line services...46 Do you have Voice Mail? ...46 Telephone Service for Australia ...46 ® Telstra FaxStream Caller ID (Caller IDentification) ...48 How Does the Caller ID Work?...49 The Caller ID is Stored in Your Machine Memory ...49 Viewing Caller ID List ...49 Telephone Service for New Zealand ...50...
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Remote fax options Fax forwarding ...66 Fax storage...67 PC fax receive ...67 Changing remote fax options... 68 Turning off remote fax options ... 68 Remote retrieval ... 69 Setting a remote access code ... 69 Using your remote access code ...69 Retrieving fax messages ...
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Section IV Software Software and Network features Section V Appendices Safety and Legal Choosing a location ...90 Important Information...91 Safety precautions ...91 IEC 60825-1 Specification ...94 Disconnect device ...94 LAN connection ...95 Radio interference ...95 International Energy Star Important Information for Australia ...96 IMPORTANT-For Your Safety ...96 International Energy Star Important safety instructions...96...
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Routine maintenance... 126 Cleaning the outside of the machine ...126 Cleaning the scanner glass ...128 Cleaning the laser scanner window ...128 Cleaning the corona wire... 130 Cleaning the drum unit ...130 Replacing the toner cartridge (TN-3145/TN-3185) ... 131 Replacing the toner cartridge ... 132 Replacing the drum unit (DR-3115) ...134 Replacing periodic maintenance parts...
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Section I General General information Loading documents and paper General setup Security features...
CD-ROM. Viewing documentation Viewing documentation (Windows To view the documentation, from the Start menu, point to Brother, MFL Pro Suite from the program group, and then click User’s Guide. If you have not installed the software, you can find the documentation by following the instructions below: Turn on your PC.
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If this window does not appear, use ® Windows Explorer to find and run the setup.exe program from the root directory of the Brother CD-ROM. Click Documentation. Click the documentation you want to read: Setup Guide: Setup and software installation instructions.
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Chapter 1 How to find Scanning instructions There are several ways you can scan documents. You can find the instructions as follows: Software User's Guide: ® Scanning from a Macintosh ® ® 9.1-9.2/Mac OS X 10.2.4 or greater) Using ControlCenter2 (For Mac OS 10.2.4 or greater) Network Scanning (For Mac OS or greater)
Control panel overview MFC-8460N and MFC-8860DN have similar control keys. 1 One-Touch keys These 20 keys give you instant access to 40 previously stored numbers. Shift Lets you access One-Touch numbers 21 to 40 when held down. 2 Status LED (light emitting diode) The LED will flash and change colour depending on the machine’s status.
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Lets you print copies on both sides of the paper. Contrast/Quality (MFC-8860DN only) Lets you change the quality or contrast for the next copy. Contrast (MFC-8460N only) Lets you change the contrast for the next copy. Quality (MFC-8460N only) Lets you change the quality for the next copy.
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10 Fax and telephone keys Tel/R Lets you answer an incoming call on an external phone. When connected to a PBX, you can use this key to gain access to an outside line, to recall an operator, or to transfer a call to another extension.
Chapter 1 Status LED indications The Status LED (light emitting diode) will flash and change color depending on the machine’s status. The LED indications shown in the table below are used in the illustrations in this chapter. Green Orange Green Orange Machine Status Sleep Mode...
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If you cannot clear the error and see the same service call indication after turning the machine back on, please call your Brother dealer for service. The front cover, back cover, fuser cover or document cover is open. Close the cover.
Loading documents and paper Loading documents All fax, scan and copy operations can be performed from the ADF or the scanner glass. (Flatbed) Using the ADF You can use the ADF (automatic document feeder) to fax, scan or copy sheets of paper. The ADF feeds each sheet one at a time.
Using the scanner glass (Flatbed) You can use the scanner glass to fax, scan, or copy the pages of a book or single sheets of paper. Documents can be up to 215.9 mm wide to 355.6 mm long (8.5 inches wide to 14 inches long).
Chapter 2 Handling and using media Store paper in its original packaging, and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat. Avoid touching either side of transparencies, as this can decrease the print quality. Only use transparencies recommended for laser printing.
Paper capacity of the paper tray Paper size Paper Tray A4, Letter, Executive, A5, (Tray #1) A6, B5 and B6 Multi-purpose tray Width: 69.9 to 215.9 mm (MP tray) (2.75 to 8.5 in.) Length: 116.0 to 406.4 mm (4.57 to 16.0 in.) Paper Tray A4, Letter, Executive, A5, (Tray #2)
Chapter 2 Loading paper, and other media When printing on plain paper 60 to 105 gsm (16 to 28 lb) or laser transparencies use the paper tray. For printing on other types of media use the MP tray (Multi purpose tray). Loading paper Unfold the output paper tray support flap.
Loading envelopes and other media Use the MP tray when printing envelopes, labels, and thick paper. Open the MP tray and lower it gently. Pull out the MP tray support. Insert the media into the MP tray with the top edge first and the printing side face up.
Chapter 2 Printable Area Printable Area for copies The printable area of your machine begins at approximately 3 mm (0.12 in.) from the top and bottom and 2.05 mm (0.08 in.) from both sides of the paper. 1 3 mm (0.12 in.) 2 2.05 mm (0.08 in.) Note This printable area shown above is for a...
General setup Mode timer The machine has three mode keys on the control panel: Fax, Scan, and Copy. You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode. If you select Off, the machine will stay in the mode you used last.
Chapter 3 Paper Size You can use nine sizes of paper for printing copies: A4, Letter, Legal, Executive, A5, A6, B5, B6 and Folio, and four sizes for printing faxes: A4, Letter, Legal or Folio. When you change the type of paper you load in the machine, you will also need to change the setting for paper size at the same time.
Tray use in Fax mode You can change the default tray priority that the machine will use for printing received faxes. When you select Tray#1 Only, MP Only or , the machine takes paper Tray#2 Only only from that tray. If the selected tray is out of paper, No Paper will appear on the LCD.
Chapter 3 Volume Settings Ring volume You can select a ring volume level from a range of settings, from High to Off. While in Fax mode press adjust the volume level. The LCD shows the current setting, and each key press will change the volume to the next.
Setting daylight savings time You can set the machine to change for Daylight Savings Time. If you select On, it will reset the time forward one hour and it you select Off, it will reset the time backward one hour. Press Menu 1, 5.
Chapter 3 Sleep time Setting the sleep time reduces power consumption by turning off the fuser while the machine is idle. You can choose how long the machine must be idle (from 00 to 99 minutes) before it goes into sleep mode. When the machine receives a fax, computer data or makes a copy, the timer will reset.
Make a careful note of your password. If you forget it, please call your Brother dealer or Brother Customer Service. While setting lock is On, it is not possible to change the following settings without a...
Restricted users must select the stored name and enter a password to use the machine. Make a careful note of your password. If you forget it, please call your Brother dealer or Brother Customer Service. Note • You can set up to 25 individual users and one Public user.
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Setting the password for the administrator The password you set in these steps is for the administrator. This password is used to set up restricted users and to turn Secure Function Lock on or off. See Setting up restricted users on page 26 and Turning Secure Function Lock on on page 26.
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Chapter 4 Setting up restricted users You can set up users with restrictions and a password. Press Menu, 1, 9, 2. 19.Security 2.Function Lock Lock OffiOn Set Password Select & OK Press a or b to select Setup User. Press OK. Enter the Administrator password.
Switching Users This setting allows another user to log on the machine when Secure Function Lock is turned on. Note The time to change from an individual user to the Public user is the same as the Mode Timer setting (Menu, 1, 1). See Mode timer on page 17.
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Section II Sending a fax Receiving a fax Phone and external devices Dialling and storing numbers Remote fax options Printing reports Polling...
Sending a fax How to fax Entering fax mode To enter fax mode press (Fax), and the key will glow blue. Sending a single-sided fax from the ADF Using the ADF to send your faxes is the easiest way. To cancel a fax in progress press Stop/Exit.
Sending a fax from the scanner glass You can use the scanner glass to fax the pages of a book, or a single page at a time. The documents can be up to Letter, A4 or Legal size. Press Stop/Exit to cancel a fax in progress.
Chapter 5 Broadcasting Broadcasting lets you send the same fax message to more than one fax number. You can include Groups, One-Touch, Speed-Dial numbers and up to 50 manually dialled numbers in the same broadcast. For information see How to Dial on page 58. You can broadcast up to 390 different numbers.
Additional sending operations Sending faxes using multiple settings Before you send a fax, you can change any combination of these settings: contrast, resolution, overseas mode, delayed fax timer, polling transmission, real time, transmission or cover page settings. Make sure you are in Fax mode After each setting is accepted, the LCD asks if you want to enter more settings: 22.Setup Send...
Chapter 5 Send a cover page for the next fax If you want to send a cover page only for the next fax, your machine will ask you to enter the number of pages you are sending so it can be printed on the cover page. Make sure you are in Fax mode Load your document.
Contrast For most documents the default setting of Auto will give the best results. It automatically chooses the suitable contrast for your document. If your document is very light or dark, changing the contrast may improve the quality of the fax. Use Dark to increase the contrast of a light document.
Chapter 5 Dual access Your machine supports dual access, which lets you dial a number and begin scanning a fax into memory while you are already sending or receiving a fax. The LCD will show the new job number. The number of pages you can scan into the memory will vary depending on what is printed on them.
Overseas mode If you are having difficulty sending a fax overseas due to a bad connection, then turning on the overseas mode may help. This is a temporary setting, and will only be active for your next fax. Make sure you are in Fax mode Load your document.
LCD will show No Jobs Waiting. You can cancel a fax job that is stored and waiting in the memory. Press Menu, 2, 6. 26.Remaining Jobs #001 12:34 BROTHER #002 15:00 BIC #003 17:30 ABCDEFG Select & OK The number of jobs still to be sent will be displayed.
Receiving a fax Receive modes You must choose a receive mode depending on the external devices and telephone services you have on your line. Choosing the receive mode The diagram below will help you choose the correct mode. For more detailed information on the receive modes see page 40. Are you connecting an external telephone or external telephone answering device to the machine? Do you use a Distinctive Ring subscriber...
Chapter 6 Using Receive Modes Some receive modes answer automatically (Fax Only and Fax/Tel). You may want to change the ring delay before using these modes see page 41. Fax only Fax only mode will automatically answer every call as a fax. Fax/Tel Fax/Tel mode helps you automatically manage incoming calls, by recognising...
Receive Mode settings Ring Delay The ring delay sets the number of times the machine rings before it answers in Fax Only and Fax/Tel modes. If you have external or extension phones on the same line as the machine or subscribe to the Distinctive Ring service, keep the Ring Delay setting of 6.
Chapter 6 Fax Detect Turning fax detect On allows the machine to receive fax calls automatically if you lift any handset on the same line as the machine. When you see Receiving on the LCD or when you hear ‘chirps’ through the handset of an extension phone connected to another telephone wall socket, just replace the handset and your machine will receive the...
Additional receiving operations Printing a reduced incoming If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter, Legal or Folio size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 3).
Chapter 6 Setting the Fax Receive Stamp You can set the machine to print the received date and time in the top centre of each received fax page. Make sure you are in Fax mode Press Menu, 2, 1, 9. 21.Setup Receive 9.Fax Rx Stamp Select...
Printing a fax from the memory If you are using the Fax Storage feature (Menu, 2, 5, 1), you can still print a fax from the memory when you are at your machine. See Fax storage on page 67. Press Menu, 2, 5, 3. 25.Remote Fax Opt 3.Print Document Press Start...
Phone and external devices Phone line services Your machine supports the Caller ID subscriber telephone service that some telephone companies offer. Features like Voice Mail, Call Waiting, Call Waiting/Caller ID, RingMaster, answering services, alarm systems or other custom features on one phone line may create problems with the operation of your machine.
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What is the Advantage of using ® ® ® Telstra FaxStream Duet ® ® Using Telstra FaxStream Duet most efficient way to receive both fax and telephone calls on the same line. When the voice call comes in, all phones (extension and external) and the fax machine will ring to alert you to pick it up.
Chapter 7 Set the Distinctive Ring to ON Very important!* After you have set the Distinctive Ring feature to ON, the receive mode is set to Manual automatically. Unless you have a TAD or Voice Mail set up on the Distinctive Ring number, Manual mode means you must answer all the calls yourself.
How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the display shows you the caller’s phone number or name if the name has stored in the One-Touch and Speed-Dial.
Chapter 7 Telephone Service for New Zealand FaxAbility FaxAbility is a service offered by Telecom that allows you to have an additional number on one phone line, with its own distinctive ring pattern. This way, when you get an incoming call, you can identify the number being called by its ring.
How to Turn FaxAbility OFF or ON The FaxAbility function is designed to accommodate the FaxAbility service provided by Telecom. To change the setting, repeat Steps 1-3; Step 2 is where you can select either On or Off. Call Waiting beeps caused by incoming calls on your main number can affect fax transmissions.
Chapter 7 How Does the Caller ID Work? The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings, the display shows you the caller’s phone number or name if available. Once you press Hook and answer the call, the caller’s ID disappears.
Telephone Service for Some Countries Distinctive Ringing (For Singapore and Hong Kong) This machine feature lets you use the Distinctive Ringing subscriber service offered by some telephone companies, which allows you to have several telephone numbers on one phone line. Each phone number has its own Distinctive Ringing pattern, so you will know which phone number is ringing.
Chapter 7 Caller ID (For Singapore and Hong Kong) The Caller ID feature of this machine lets you use the Caller ID subscriber service offered by many local phone companies. This service provides you, by means of the screen display, the telephone number (or name) of your caller as the line rings.
Connecting an external You can connect an external Telephone Answering Device (TAD) to the same line as your machine. When the TAD answers a call, your machine will “listen” for the CNG (fax calling) tones sent by a sending fax machine. If it hears them it will take over the call and receive the fax.
Connecting an external or extension phone You can connect a separate telephone directly to your machine as shown in the diagram below. (Example for Australia) 1 Extension telephone 2 External telephone When you are using an external telephone, the LCD shows Telephone. Using a cordless external handset If your cordless telephone is connected to the...
Dialling and storing numbers How to Dial Manual dialling Use the keypad to enter all the digits of the telephone number. One-Touch dialling Press the One-Touch key that stores the number you want to call. To dial One-Touch numbers 21 to 40, hold down Shift as you press the One-Touch key.
Search You can search alphabetically for names you have stored in the One-Touch and Speed- Dial memories. Press Search/Speed Dial. Press the dial pad key for the first letter of the name. (Use the chart Entering Text on page 153 to help you enter letters.) Press OK.
40 fax or phone numbers, E- mail addresses for automatic dialling. To access numbers 21 to 40, hold down Shift as you press the One-Touch key. MFC-8460N: Press Menu, 2, 3, 1. 23.Set Quick-Dial 1.One-Touch Dial One-Touch:...
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Choose one of the options below: To store another One-Touch number go to b. To finish storing One-Touch numbers press Stop/Exit. MFC-8860DN: Press Menu, 2, 3, 1. 23.Set Quick-Dial 1.One-Touch Dial One-Touch: Select One-Touch Press the One-Touch key where you want to store a number.
Chapter 8 Storing Speed-Dial numbers You can store your frequently used numbers as Speed-Dial numbers. The machine can store 300 Speed-Dial numbers. MFC-8460N: Press Menu, 2, 3, 2. 23.Set Quick-Dial 2.Speed-Dial Speed-Dial? # Enter & OK Key Use the dial pad to enter a three digit Speed-Dial location number (001–300).
2. 23.Set Quick-Dial #005:MIKE 1.Change 2.Exit Select & OK (MFC-8460N) Go to c. (MFC-8860DN) Go to b. (MFC-8860DN only) Press a or b to select Fax/Tel, E-Mail or IFAX. Press OK. Press d or c to position the cursor under the character you want to change, and then press Clear/Back to delete it.
Speed-Dial number that has not already been used to store a number. Use the dial pad to enter a group number (1 to 20). Press OK. (MFC-8460N) Go to e. (MFC-8860DN) Go to d. (MFC-8860DN only) Press a or b to select Fax/IFAX or E-Mail.
Select the file format (TIFF or PDF) that will be used to send to your computer. Do one of the following: To store another group for broadcasting, go to b. To finish storing groups for broadcasting, Press Stop/Exit. Combining Quick-Dial numbers You can combine more than one Quick-Dial number when you dial.
Remote fax options Remote fax options let you receive faxes while you are away from the machine. You can only use one fax option at a time. Fax forwarding The fax forwarding feature lets you automatically forward your received faxes to another machine.
Fax storage The fax storage feature lets you store your received faxes in the machine’s memory. You can retrieve stored fax messages from a fax machine at another location using the remote retrieval commands, see Retrieving fax messages on page 70. Your machine will automatically print a copy of the stored fax.
Chapter 9 Changing remote fax options If received faxes are left in your machine’s memory when you change to another remote fax option, the LCD will ask you the following message: 25.Remote Fax Opt Erase All Doc? 1.Yes 2.No Select &...
Remote retrieval The remote retrieval feature lets you retrieve your stored fax messages when you are not at the machine. You can call your machine from any touch tone phone or fax machine, then use the Remote Access Code to retrieve your messages.
Chapter 9 Retrieving fax messages Dial your fax number. When your machine answers, immediately enter your remote access code (3 digits followed by l). If you hear one long beep, you have messages. When you hear two short beeps, use the dial pad to press 9 6 2.
Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Change the fax forwarding or fax storage settings...
Printing reports Fax reports Some fax reports (transmission verification and fax journal) can be printed automatically or manually. Transmission verification report You can use the transmission report as proof that you sent a fax. This report lists the time and date of transmission and whether the transmission was successful (shown as “OK”).
Print a list of your current settings. 6 Network Config Lists your network settings. 7 Order Form You can print an accessories order form to fill out and send to your Brother dealer. How to print a report Press Menu, 5. 5.Print Reports 1.XMIT Verify 2.Help List...
Secure Polling lets you restrict who can get the documents you set up to be polled. Secure Polling only works with Brother fax machines. If you want to get a fax from a secured Brother machine you have to enter the secure code.
Secure Polling lets you restrict who can get the documents you set up to be polled. Secure Polling only works with Brother fax machines. If another person wants to retrieve a fax from your machine they will have to enter the secure code.
Making copies How to copy Entering copy mode Press (Copy) to enter Copy mode. Contrast:- Quality :Auto Enlg/Red:100% Tray :MP>T1 Press ab or Start 1 Contrast 2 Quality 3 Copy Ratio 4 Tray Use 5 Number of Copies Making a single copy Make sure you are in Copy mode Load your document.
When you want to quickly change the copy settings temporarily for the next copy, use the Copy keys. You can use different combinations. (MFC-8460N) (MFC-8860DN) The machine returns to its default settings after 60 seconds or if the Mode Timer returns the machine to Fax mode.
Chapter 12 Changing text copy resolution You can change the text copy resolution to 1200x600dpi if you have selected Text from the Quality or Contrast/Quality options, and make a copy with 100% ratio using the scanner glass. To change the text copy resolution, follow the instructions below: Make sure you are in Copy mode Put your document on the scanner...
Choose one of the options below: Press a or b to select the enlargement or reduction ratio you want. Press OK. Press a or b to select Custom (25– 400%). Press OK. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%.
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Chapter 12 If you are copying from the ADF: Insert your document face up in the direction shown below: 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) If you are copying from the scanner glass: Insert your document face down in the direction shown below:...
Duplex (2-sided) copying (MFC-8860DN only) If you want to use the duplex copy feature, load your document in the ADF. Duplex Copy 1 sided i 2 sided Portrait Landscape 2 sided i 2 sided Portrait Landscape 2 sided i 1 sided Portrait Landscape Make sure you are in Copy mode...
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Chapter 12 After the machine scans the page, press 1 to scan the next page. Flatbed Copy: Next Page? 1.Yes 2.No Select & OK Put the next page on the scanner glass. Press OK. Repeat f and g for each page of the layout.
Make sure you are in Copy mode Load your document. Use the dial pad to enter the number of copies (up to 99). (MFC-8460N) Press Contrast. (MFC-8860DN) Press Contrast/Quality. Press a or b to choose Contrast.
Chapter 12 Tray Select You can change the tray use only for the next copy. Make sure you are in Copy mode Load your document. Use the dial pad to enter the number of copies (up to 99). Press Tray Select. Contrast:- nnonn+ Quality :Auto...
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Section IV Software Software and Network features...
, see Chapter 5 in the Software User’s Guide on the CD-ROM.) ® (For Macintosh , see Chapter 11 in the Software User’s Guide on the CD-ROM.) Brother PC-FAX ® (For Windows , see Chapter 6 in the Software User’s Guide on the CD-ROM.) ®...
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Section V Appendices Safety and Legal Options Troubleshooting and routine maintenance Menu and Features Specifications Glossary...
Safety and Legal Choosing a location Place your machine on a flat, stable surface that is free of vibration. Put the machine near a telephone socket and a standard, grounded electrical socket. Choose a location where the temperature remains between 10° and 32.5° C. Make sure cables leading to the machine do not constitute a trip hazard.
Never install telephone wiring during a lightning storm. Never install a telephone wall socket in a wet location. If any cables become damaged, disconnect your machine, and contact your Brother dealer. Do not place any objects on the machine, or obstruct the air vents.
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WARNING Before cleaning the inside of the machine, first unplug the telephone line cord, and then the power cord from the electrical socket. Do not handle the plug with wet hands. Doing this might cause an electrical shock. After you have just used the machine, some internal parts of the machine will be extremely hot.
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Safety and Legal To prevent injuries, DO NOT put your fingers in the area shown in the illustrations. DO NOT use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner dust with a dry, lint-free cloth and dispose of it according to local regulations.
IEC 60825-1 Specification This machine is a Class 1 laser product as defined in IEC 60825-1 specifications. The label shown below is attached in countries where required. This machine has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit. The Scanner Unit should not be opened under any circumstances.
2 A USB cable which must not exceed 2.0 metres in length. International E NERGY The purpose of the International E development and popularization of energy-efficient office equipment.As TAR ® an E Partner, Brother Industries, Ltd. has determined that NERGY this product meets the E NERGY ® Compliance Statement ®...
The purpose of the International E Program is to promote the development and popularization of energy-efficient office equipment. ® As an E Partner, Brother NERGY Industries, Ltd. has determined that this product meets the Energy Star® guidelines for energy efficiency. Important safety instructions Read all of these instructions.
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This product is equipped with a 3-wire grounded plug, a plug having a third (grounded) pin. This plug will only fit into a grounded power outlet. This is a safety feature. If you are unable to insert the plug into the outlet, call your electrician to replace your obsolete outlet.
Important Information for New Zealand Important Safety Instructions Read all of these instructions. Save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning the outside of the machine and the scanner glass.
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This product should be connected to an AC power source within the range indicated on the rating label. Do NOT connect it to a DC power source. If you are not sure, contact a qualified electrician. This product is equipped with a 3-wire earthed plug.
IMPORTANT-For Your Safety To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively grounded through the normal household wiring. Extension cords used with the equipment must be three-conductor and be correctly wired to provide connection to ground.
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Please refer all servicing to our Authorized Service Personnel. A list of Authorized Service Centres has been included for your convenience, or you may contact the Brother Dealer for Service. Safety and Legal Unplug this product from the wall outlet...
Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. Windows and Microsoft are registered trademarks of Microsoft in the U.S. and other countries.
When an optional tray is installed, the machine can hold up to 550 sheets of plain paper. If you want to buy an optional lower tray unit, call your Brother dealer. For setup, see the User’s Guide that we have supplied with the lower tray unit.
Note • There might be some DIMMs that will not work with the machine. • For more information, call the dealer you bought the machine from or Brother Customer Service. Installing extra memory Turn off the machine’s power switch. Unplug the telephone line cord.
If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. Most problems can be easily resolved by yourself. If you need additional help, the Brother Solutions Center offers latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.
Phone Line or Connections Difficulties Suggestions Dialling does not work. Check for a dial tone. Change Tone/Pulse setting. (See the Quick Setup Guide.) The machine does not answer when called. Sending Faxes Difficulties Suggestions Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine’s scanner operation.
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For Example: If you subscribe to Call Waiting or some other custom service and its signal comes through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should help overcome this problem. This condition is related to the telephone system industry and is common to all devices that send and receive information on a single, shared line with custom features.
Try to print again. status LED is yellow. Scanning Difficulties Difficulties Suggestions TWAIN errors appear while Make sure that the Brother TWAIN driver is chosen as the primary source. In scanning. PaperPort Software Difficulties Difficulties Suggestions Cannot install software or print.
Software Difficulties (Continued) Difficulties ‘Unable to write to LPT1’, ‘LPT1 already in use’ or ‘MFC is Busy’ error message appears. Paper Handling Difficulties Difficulties The machine does not load paper. The LCD shows No paper or a Paper Jam message. The machine does not feed paper from the MP tray.
3. Enter any name, port number (54295 for network scanning and 54926 for network PC-Fax receiving), select ‘UPD’ and click ‘OK’. 4. Make sure if the new setting is added and is checked, and then click ‘OK’. ® XP SP1, please visit the Brother Solutions Center. ® users> ®...
Improving the print quality Examples of poor print quality ABCDEFGH CDEF abcdefghijk defg A B C D a b c d e b c d 0 1 2 3 4 Faint ABCDEFGH abcdefghijk A B C D a b c d e 0 1 2 3 4 Grey background Ghost...
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Examples of poor print Recommendation quality Hollow print All black Dust, paper powder, glue, and so on may stick to the surface of the photosensitive drum (OPC) and cause black or white spots to appear on printed documents. Make a few copies of a blank, white sheet of paper. (See copies If the print quality still has not improved you need to install a new drum.
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The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing the toner cartridge (TN-3145/TN-3185) The fuser unit may be smudged. Call Brother or your dealer for service. Clean the laser scanner window with a soft cloth. (See scanner window on page 128.)
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Examples of poor print Recommendation quality Curled or wave B DEFGH abc efghijk b c d e 1 3 4 Wrinkles or creases Check the paper type and quality. High temperatures and high humidity will cause paper to curl. If you do not use the machine often, the paper may have been in the paper tray too long.
Setting Dial Tone detection When you send a fax automatically, by default your machine will wait for a fixed amount of time before it starts to dial the number. By changing the Dial Tone setting to Detection you can make your machine dial as soon as it detects a dial tone.
Error messages As with any sophisticated office product, errors may occur. If this happens, your machine will identify the problem and display an error message. The most common error messages are shown below. Error Message Cause Paper is not the correct size. Check Paper Size Poor phone line quality caused a...
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Error Message Cause The document was not inserted or Document Jam fed properly, or the document scanned from the ADF was too long. The drum unit is near the end of its Drum Near End life. The drum counter was not reset. The duplex tray is not installed Duplex properly.
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Call Brother Customer Service to replace the fuser unit. Call Brother Customer Service to replace the fuser unit. Call Brother Customer Service to replace the PF Kit 1. Call Brother Customer Service to replace the PF Kit 2. Call Brother Customer Service to replace the PF Kit MP.
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Error Message Cause The toner cartridge and drum unit Toner Error assembly is not installed properly. The toner cartridge and drum unit Toner Life assembly is not installed properly, or the toner cartridge is used up and printing is not possible. If the LCD shows Toner Low, you Toner Low can still print, however, the...
Make sure that you have installed MFL-Pro Suite on your PC, and then turn on PC Fax Receiving on the PC. (For details about PC Fax Receive, see Using Brother PC-FAX software (For ® Windows ) in the Software User’s Guide on the CD-ROM.)
Document jams If the document is jammed, follow the steps below. Document is jammed in the top of the ADF unit The document may get jammed if it is not inserted or fed properly, or if it is too long. Follow the steps below to clear a document jam.
Document is jammed in the duplex slot (MFC-8860DN only) Take out any paper from the ADF that is not jammed. Pull the jammed document out to the right. Press Stop/Exit. Paper jams To clear paper jams, please follow the steps in this section.
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Press the cover release lever to open the front cover. Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening.
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Paper is jammed at the back of the machine Press the cover release lever to open the front cover. Take out the drum unit and toner cartridge assembly. Open the back cover. Pull the tabs at the left and right hand sides toward you to open the fuser cover (1).
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Put the drum unit and toner cartridge assembly back in the machine. Close the front cover. Paper is jammed in the duplex tray (MFC-8860DN only) Pull the duplex tray completely out of the machine. Pull the jammed paper out of the machine or the duplex tray.
Hold down the lock lever on the right and take the toner cartridge out of the drum unit. Take out the jammed paper if there is any inside the drum unit. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically.
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Clean the outside of the machine as follows: Pull the paper tray completely out of the machine. Wipe the outside of the machine with a soft cloth to remove dust. Remove anything that is stuck inside the paper tray. Troubleshooting and routine maintenance Wipe the inside of the paper tray with a soft cloth to remove dust.
Cleaning the scanner glass Turn off the machine’s power switch. Lift the document cover (1). Clean the white plastic surface (2) and scanner glass (3) underneath the document cover with isopropyl alcohol on a soft lint-free cloth. In the ADF unit, clean the white plastic bar (1) and the scanner glass strip (2) under it with isopropyl alcohol on a lint- free cloth.
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HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front cover of the machine, DO NOT touch the shaded parts shown in the illustration. CAUTION To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
Cleaning the corona wire We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. Open the front cover and take out the drum unit and toner cartridge assembly.
When you find the substance on the drum surface that matches the print sample, gently dab the surface of the OPC drum with a cotton swab that is lightly dampened with isopropyl alcohol. CAUTION The OPC drum is photosensitive so do not touch it with your fingers.
Replacing the toner cartridge HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration. Open the front cover and take out the drum unit and toner cartridge assembly.
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CAUTION Brother printers are designed to work with toner of a particular specification and work to a level of optimum performance when used with genuine Brother toner cartridges (TN–3145/TN–3185).
Clean the primary corona wire inside the drum unit by gently sliding the blue tab from left to right and right to left several times. Be sure to return the blue tab to the home position (b). Put the drum unit and toner cartridge assembly back in the machine.
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HOT SURFACE After you have just used the machine, some internal parts of the machine will be extremely hot. When you open the front or back cover of the machine, DO NOT touch the shaded parts shown in the illustration. Open the front cover and take out the drum unit and toner cartridge assembly.
You need to replace the periodic maintenance parts regularly to maintain print quality. You should replace the parts listed below after printing approximately 100,000 pages. Please call your Brother dealer for service when the following messages appear on the LCD. LCD message...
Packing and shipping the machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine properly, you could void your warranty. The machine should be adequately insured with the carrier. Turn off the machine’s power switch.
Machine Information Checking the serial numbers You can see the machine’s serial number on the LCD. Press Menu, 7, 1. 71.Serial No. XXXXXXXXX Press Stop/Exit. Checking the page counters You can see the machine’s page counters for copies, printed pages, reports and lists, faxes or a summary total.
Menu and Features On screen programming Your machine has been designed to be easy to use. The LCD provides on screen programming using the menu keys. We have created step by step on screen instructions to help you program your machine.
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To access the menu mode: Press Menu. Choose an option. Press 1 for General Setup menu. Press 2 for Fax menu. Press 3 for Copy menu. Press 4 for Printer menu. Press 5 for Print Reports menu. Press 6 for LAN menu. Press 7 for machine Info.
Menu Table The factory settings are shown in Bold with an asterisk. Choose & OK Main Menu Submenu Menu Selections — 1.General 1.Mode Timer Setup 2.Paper Type 1.MP Tray 2.Tray#1 3.Tray#2 (This menu only appears if you have the optional tray #2) Menu and Features Choose &...
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Main Menu Submenu Menu Selections 1.General 3.Paper Size 1.MP Tray Setup (Continued) 2.Tray#1 3.Tray#2 (This menu only appears if you have the optional tray #2) 4.Volume 1.Ring 2.Beeper 3.Speaker Options Descriptions Sets the size of the paper in the MP tray. Letter Legal Executive...
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Main Menu Submenu Menu Selections — 1.General 5.Daylight Setup Save (Continued) 6.Ecology 1.Toner Save 2.Sleep Time 7.Tray Use 1.Copy 2.Fax 3.Print — 8.LCD Contrast Menu and Features Options Descriptions Resets the time forward or backward one hour. Increases the page yield of the toner cartridge.
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Main Menu Submenu Menu Selections 1.General 9.Security 1.Setting Lock Setup (Continued) 2.Function Lock — 2.Fax 1.Setup 1.Ring Delay Receive (In Fax mode only) 2.F/T Ring Time 20 Secs 3.Fax Detect 4.Remote Codes 5.Auto Reduction 6.Memory Receive 7.Print Density -nnnno+ 8.Polling RX 9.Fax Rx Stamp 0.Duplex (For MFC-8860DN)
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Main Menu Submenu Menu Selections 2.Fax 2.Setup Send 1.Contrast (Continued) (In Fax mode only) 2.Fax Resolution 3.Delayed Fax 4.Batch TX 5.Real Time TX 6.Polled TX 7.Coverpg Setup Next Fax:On 8.Coverpage Note 9.Overseas Mode On 0.Glass Fax Size Menu and Features Options Descriptions Changes the lightness or...
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Main Menu Submenu Menu Selections 2.Fax 3.Set Quick- 1.One-Touch Dial Dial (Continued) 2.Speed-Dial 3.Setup Groups 4.Report 1.Transmission Setting 2.Journal Period 5.Remote Fax 1.Forward/Store (Backup Print) 2.Remote Access ---l 3.Print Document — 6.Remaining Jobs Options Descriptions — Stores up to 40 One-Touch Dial numbers, so you can dial by pressing one key (and Start).
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Main Menu Submenu Menu Selections 2.Fax 1.Compatibility High* Miscellaneous (Continued) 2.Distinctive (Not available in New Zealand) 2.Faxability (For New Zealand Only) 3.Caller ID — 3.Copy 1.Quality — 2.FB Txt Quality — 3.Contrast — 4.Printer 1.Emulation 1.Internal Font — 2.Print Options 2.Configuration —...
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200 incoming and outgoing faxes. (TX means Transmit.) (RX means Receive.) — Lists your settings. — Lists your Network settings. — You can print an accessories order form to fill out and send to you Brother dealer. Page...
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Main Menu Submenu Menu Selections 6.LAN 1.TCP/IP 1.BOOT Method 2.IP Address 3.Subnet Mask 4.Gateway 5.Node Name 6.WINS Config 7.WINS Server 8.DNS Server 9.APIPA 0.IPv6 2.Ethernet Menu and Features Options Descriptions Auto* Chooses the BOOT method that best suits your needs. Static RARP BOOTP...
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Main Submenu Menu Selections Menu 3.Setup 1.Setup IFAX Internet (MFC-8860DN) 2.Setup Mail 3.Setup Mail 4.Setup Relay Options 1.Mail address [000-255]. 2.SMTP Server [000-255]. [000-255]. [000-255] [000-255]. 3.POP3 Server [000-255]. [000-255]. [000-255] 4.Mailbox Name 5.Mailbox Pwd 1.Auto Polling 2.Poll 10 MIN Frequency 3.Header Subject+From+...
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Main Submenu Menu Selections Menu 4.Scan to 1.Color Email (MFC-8860DN) 2.B/W 3.Scan to 1.Color (MFC-8460N) 2.B/W 5.Scan to (MFC-8860DN) 6.Fax to Server (MFC-8860DN) 7.Time Zone (MFC-8860DN) 0.Factory 1.Reset Reset 2.Exit Menu and Features Options Descriptions Chooses the file format to PDF* send the scanned data.
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Main Menu Submenu Menu Selections — 7.Machine 1.Serial No. Info. — 2.Page Counter 3.Parts Life 1.Drum 2.Fuser 3.Laser 4.PF Kit MP 5.PF Kit 1 6.PF Kit 2 — 0.Initial 1.Receive Setup Mode — 2.Date/Time — 3.Station ID — 4.Tone/Pulse (not available in New Zealand) —...
Entering Text When setting certain menu selections, such as the Station ID, you will need to type text characters. The number keys have letters printed on keys. The keys: 0, # and l do not have printed letters because they are used for special characters. Press the appropriate number key the required number of times to access the characters below: (For setting an e-mail address) Press...
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Special characters and symbols Press l, # or 0, then press d or c to move the cursor under the symbol or character you want. Press OK to select it. Press l (space) ! " # $ % & ' ( ) l + , - . / m Press # : ;...
Sleep: Average 17 W Standby: Average 85 W 531 mm (20.9 in.) Without Drum/Toner Unit: (MFC-8460N) 16.5 kg (36.4 lb) (MFC-8860DN) 16.7 kg (36.9 lb) Sound power Operating (Copying): LWAd = 7.0 Bell Standby: LWAd = 4.6 Bell Sound pressure...
Print media Paper Input Paper Output Paper Tray Paper type: Plain paper, Bond Paper, Recycled paper or Transparencies Paper size: A4, Letter, Executive, A5, A6, B5 and B6 Paper Weight: 60 to 105 gsm (16 to 28 lb) Maximum paper tray capacity: Up to 250 sheets of 80 gsm (20 lb) plain paper or up to 10 transparencies Multi-purpose tray (MP tray) Paper type:...
Memory Transmission Out of Paper Reception ‘Pages’ refers to the ‘Brother Standard Chart No. 1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice. ‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications and printed materials are subject to change without prior notice.
Copy Colour/Monochrome Duplex Copying Single-Sided Document Size Double-Sided Document Size (MFC-8860DN only) Multiple Copies Reduce/Enlarge Resolution First Copy Out Time When making a copy from the scanner glass in text quality mode at the 100% ratio. Monochrome Yes (MFC-8860DN only) ADF Width: 148.0 to 215.9 mm (5.8 to 8.5 in.) ADF Height: 148.0 to 355.6 mm (5.8 to 14 in.) Scanner Glass Width: Max.
Double-Sided Document Size (MFC-8860DN only) Scanning Width Greyscale Maximum 1200 × 1200 dpi scanning with the WIA diver in Windows chosen by using the Brother scanner utility) When using the scanner glass Yes (MFC-8860DN only) ® Yes (Windows 98/98SE/Me/2000 Professional/XP/Windows ®...
Fax send, Scanning For WIA, 1200x1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi Dedicated "Scan to" key functions only in the Mac OS Network PC Fax Receive not supported in Windows NT Network Scanning not supported in Windows NT (Scan to Email Server <MFC-8860DN only>...
Note Brother does not recommend the use of consumables other than genuine Brother consumables. Your machine warranty may not cover any damage arising from the use of non genuine Brother consumables. TN-3145: Standard Toner Cartridge: Approx. 3,500 pages TN-3185: High-Yield Toner Cartridge: Approx. 7,000 pages...
Mac OS X 10.2.4 or greater (mDNS) Dedicated ‘Scan’ key and direct Network Scanning supported in Mac OS Web BRAdmin is available as a download from http://solutions.brother.com NC-6400h You can connect your machine to a network for Network Printing, Network Scanning, PC Fax and Remote Setup.
Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) Documents can be placed in the ADF and scanned one page at a time automatically.
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A TAD (telephone answering device) or telephone that is connected to your machine. F/T Ring Time The length of time that the Brother machine rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
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OCR (optical character recognition) ® The bundled ScanSoft PaperPort ® Presto! PageManager software application converts an image of text to text you can edit. One-Touch Keys on the machine’s control panel where you can store numbers for easy dialling. You can store a second number on each key if you press Shift and the One-Touch Key together.
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Transmission The process of sending faxes over the phone lines from your machine to the receiving fax machine. Transmission Verification Report A listing of each fax sent, that shows its date, time and number. User Settings List A printed report that shows the current settings of the machine.
Index ADF (automatic document feeder) ... 10 ADF cover ...121 Answering machine (TAD) connecting ...55 Automatic fax receive ...40 Fax Detect ...42 fax redial ...59 Broadcasting setting up Groups for ...64 Caller ID print list ... 49 Cancelling Fax Forwarding ...71 fax jobs in memory ...38 jobs awaiting redial ...38 Paging ...71...
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printing from memory ...45 turning off ...68 Fax, stand-alone receiving ...39 at end of conversation ...40 compatibility ...115 duplex print ...43 Fax Detect ...42 Fax Forwarding ...71 Fax Receive Stamp ...44 ® ® FaxStream Duet ...47 from extension phone ... 56 polling receive ...74 reducing to fit on paper ...43 retrieving from a remote site ...70...
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drivers ...160 fax from memory ...45 paper jams ...122 quality ...111 report ...73 resolution ...160 specifications ...160 Programming your machine ...139 Quality key (copying) ...79 Quick-Dial ...60 Group dial changing ...63 setting up Groups for Broadcasting ...64 One-Touch dial Custom Scan Profile ...60 setting up ...60 using ...58 Search ...59...
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Volume, setting beeper ...20 ring ...20 speaker ...20...
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(e.g. a copy of the sales docket). Contact Brother International (Aust) Pty Ltd for details about your nearest Authorised Warranty Centre or visit: www.brother.com.au Support – For support for your Brother Product other than what you can resolve through the User Guide, Visit our website: www.brother.com.au or visit our Solutions website for FAQs (Frequently Asked Questions), Driver Updates &...
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This machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries. ARL/ASA/NZ...
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