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ADVANCED USER’S GUIDE Not all models are available in all countries. MFC-9560CDW (in USA): Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to download the other manuals. MFC-9460CDN MFC-9560CDW Version 0 USA/CAN...
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Copy, security features, printing reports and performing routine maintenance. Software User's Guide Follow these instructions for Printing, Scanning, Network Scanning, Remote Setup, PC-Fax, and using the Brother ControlCenter utility. Network Glossary This Guide provides basic information about advanced network features of Brother machines along general networking and common terms.
Table of Contents General Setup Memory storage... 1 Volume settings ... 1 Ring volume... 1 Beeper volume ... 2 Speaker volume... 2 Automatic daylight savings time ... 3 Ecology features... 3 Toner Save ... 3 Sleep Mode ... 4 Deep Sleep mode ... 4 LCD Contrast ...
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Overseas Mode ...21 Delayed Fax (black & white only) ...21 Delayed batch transmission (black & white only) ...22 Checking and canceling waiting jobs...22 Electronic cover page (black & white only) ...23 Polling overview ...25 Polled transmit (black & white only)...25 Receiving a fax Remote Fax Options (black &...
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Making copies Copy settings ...44 Stop copying... 44 Enlarging or reducing the image copied ...44 Improving copy quality... 45 Using the Options key ... 46 Sorting copies using the ADF ... 47 Adjusting Contrast, Color and Brightness...47 Making N in 1 copies (page layout) ...49 2 in 1 ID Copy ...50 Tray selection ...51 Duplex (2-sided) copying ...
General Setup Memory storage Your menu settings are stored permanently, and in the event of a power failure will not be lost. Temporary settings (for example, Contrast, Overseas Mode) will be lost. Also, during a power failure the machine will retain the date and time and programed fax timer jobs (fx.
Chapter 1 Beeper volume When the beeper is on, the machine will beep when you press a key, make a mistake, or after you send or receive a fax. You can choose a range of volume levels, from High to Off. Press Menu, 1, 3, 2.
Automatic daylight savings time You can set the machine to change automatically for Daylight Savings Time. It will set itself forward one hour in the Spring, and back one hour in the Fall. Press Menu, 0, 2, 2. 02.Date&Time 2.Auto Daylight Select ab or OK Press a or b to choose On or Off.
Chapter 1 Sleep Mode The Sleep Mode Setting can reduce power consumption. When the machine is in Sleep Mode (Power Save mode) it acts as though it were turned off. Receiving data or starting an operation wakes up the machine from Sleep mode to Ready mode.
Dial Prefix The Dial Prefix setting will automatically dial a predefined number before every fax number you dial. For example: If your telephone system requires a 9 to dial an outside number use this setting to automatically dial 9 for every fax you send.
Chapter 1 Mode Timer The machine has three mode keys on the control panel: FAX, SCAN, and COPY. You can set how much time the machine takes after the last Copy or Scan operation to return to Fax mode. If you choose Off, the machine will stay in the mode you used last.
Make a careful note of your password. If you forget it, you will have to reset the password stored in the machine. For information about how to reset the password call Brother Customer Service. Note • Secure Function Lock can be set manually at the control panel or by using Web Based Management.
Chapter 2 Setting the password for the administrator The password you set in these steps is for the administrator. This password is used to set up users and to turn Secure Function Lock on or off. (See Setting up restricted users on page 9 and Turning Secure Function Lock on/off on page 10.) Press Menu, 1, 7, 1.
Setting up the public user mode Public user mode restricts the functions that are available for Public users. Public users do not need to enter a password to access the features made available through this setting. You can set up one Public user. Press Menu, 1, 7, 1.
Secure Function Lock is turned on. Changing to the restricted user Mode Hold down Shift as you press Secure. Function Lock Change ID BROTHER Select ab or OK Press a or b to choose ID. Press OK. Enter your four-digit password.
Make a careful note of your password. If you forget it, you will have to reset the passwords stored in the machine. Please call your administrator or Brother Customer Service. While Setting Lock is On, you cannot change the following settings without a password: Mode Timer ...
Chapter 2 Setting up the password Press Menu, 1, 7, 2. 17.Security 2.Setting Lock New Passwd:XXXX Enter & OK Key Enter a four-digit number for the password using numbers 0-9. Press OK. Re-enter your password when the LCD shows Verify:. Press OK.
Turning Setting Lock on/off If you enter the wrong password when following the instructions below, the LCD will show Wrong Password. Re-enter the correct password. Turning Setting Lock on Press Menu, 1, 7, 2. 17.Security 2.Setting Lock Set Password Select ab or OK Press a or b to choose On.
Chapter 2 One Touch restriction Press Menu, 2, 6, 2. 26.Dial Restrict. 2.One Touch Dial Enter # twice Select ab or OK Press a or b to choose Off, Enter # twice or On. Press OK. Press Stop/Exit. Speed Dial restriction Press Menu, 2, 6, 3.
Sending a fax Additional sending options Changing a 2-sided fax layout You need to choose the duplex scanning format before you send a 2-sided fax. The format you choose will depend on the layout of your 2-sided document. Press Menu, 1, 8, 3. 18.Document Scan 3.Duplex Scan Long edge...
Chapter 3 Contrast For most documents the default setting of Auto will give the best results. It automatically chooses the suitable contrast for your document. If your document is very light or dark, changing the contrast may improve the quality of the fax. Use Dark to make the faxed document lighter.
Note You can choose four different resolution settings for black & white faxes and two for color. Black & white: Standard: Suitable for most typed documents. Fine: Good for small print and transmits a little slower than Standard resolution. S.Fine: Good for small print or artwork and transmits slower than Fine resolution.
Chapter 3 Sending a fax at the end of a conversation At the end of a conversation you can send a fax to the other party before you both hang Ask the other party to wait for fax tones (beeps) and then to press the Start or Send key before hanging up.
Broadcasting (black & white only) Broadcasting lets you send the same fax message to more than one fax number. You can include Groups, One Touch, Speed Dial numbers and up to 50 manually dialed numbers in the same broadcast. You can broadcast up to 366 different numbers.
Chapter 3 Canceling a Broadcast in progress While broadcasting you can cancel the fax currently being sent or the whole broadcast job. Press Menu, 2, 7. The LCD will display the Broadcast job number followed by the fax number or name being dialed (for example, #001 123456789) and the broadcast job number (for example,...
Sending in real time for the next fax only Make sure you are in Fax mode Press Menu, 2, 2, 5. 22.Setup Send 5.Real Time TX Select ab or OK Press a or b to choose Next Fax:On. Press OK. Overseas Mode If you are having difficulty sending a fax overseas due to a bad connection, then...
Chapter 3 Delayed batch transmission (black & white only) Before sending the delayed faxes, your machine will help you economize by sorting all the faxes in the memory by destination and scheduled time. All delayed faxes that are scheduled to be sent at the same time to the same fax number will be sent as one fax to save transmission time.
Electronic cover page (black & white only) This feature will not work unless you have already programmed your Station ID. (See the Quick Setup Guide.) You can automatically send a cover page with every fax. Your cover page includes your Station ID, a comment, and the name (or number) stored in the One Touch or Speed Dial memory.
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Chapter 3 Send a cover page for the next fax If you want to send a cover page only for the next fax, your machine will ask you to enter the number of pages you are sending so it can be printed on the cover page. Make sure you are in Fax mode Load your document.
Polling overview Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call. The polling feature needs to be set up on both machines for this to work.
Receiving a fax Remote Fax Options (black & white only) Remote Fax Options ARE NOT available for color fax. Remote Fax Options let you receive faxes while you are away from the machine. You can use only one Remote Fax Option at a time.
Paging When Paging is chosen, the machine dials the cell phone number you programmed. This activates your cell phone or pager so you will know that you have a fax message in the machine’s memory. Press Menu, 2, 5, 1. 25.Remote Fax Opt 1.Fwd/Page/Store Fax Forward...
Chapter 4 PC-Fax Receive If you turn on the PC-Fax Receive feature your machine will store received faxes in memory and send them to your PC automatically. You can then use your PC to view and store these faxes. Even if you have turned off your PC (at night or on the weekend, for example), your machine will receive and store your faxes in its memory.
Note • Before you can set up PC-Fax Receive you must install the MFL-Pro Suite software on your PC. Make sure your PC is connected and turned on. (For details see PC-FAX receiving in the Software User's Guide.) • If your machine has a problem and is unable to print faxes in memory, you can use this setting to transfer your faxes to a PC.
Chapter 4 If you press 2, faxes in the memory will not be erased or transferred to your PC and the setting will be unchanged. The LCD will ask you the following message: 25.Remote Fax Opt Backup Print Select ab or OK Press a or b to choose On or Off.
Using your Remote Access Code Dial your fax number from a telephone or another fax machine using touch tone. When your machine answers, immediately enter your Remote Access Code (3 digits followed by l). The machine signals if it has received messages: ...
Chapter 4 Changing the Fax Forwarding number You can change the default setting of your fax forwarding number from another telephone or fax machine using touch tone. Dial your fax number from a telephone or another fax machine using touch tone.
Remote fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your Remote Access Code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Change the fax forwarding, paging or fax storage settings...
Chapter 4 Additional receiving operations Printing a reduced incoming If you choose On, the machine automatically reduces each page of an incoming fax to fit on one page of A4, Letter, Legal or Folio size paper. The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting (Menu, 1, 2, 2).
Setting the Fax Receive Stamp (black & white only) You can set the machine to print the received date and time in the top center of each received fax page. Make sure you are in Fax mode Press Menu, 2, 1, 8. 21.Setup Receive 8.Fax Rx Stamp Select ab or OK...
Chapter 4 Polling overview Polling lets you set up your machine so other people can receive faxes from you, but they pay for the call. It also lets you call somebody else’s fax machine and receive a fax from it, so you pay for the call.
Dialing and storing numbers Telephone line services Tone or Pulse (Canada only) If you have a Pulse dialing service, but need to send Tone signals (for example, for telephone banking), follow the instructions below. If you have Touch Tone service, you will not need this feature to send tone signals.
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Chapter 5 The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug the machine into L1 of the triplex adapter.
Additional dialing operations Dialing access codes and credit card numbers You can combine more than one Quick Dial number when you dial. This feature may be useful if you need to dial an access code for a cheaper rate from another long distance carrier.
Chapter 5 To add One Touch or Speed Dial numbers follow the instructions below: For One Touch numbers, press the One Touch keys one after the other. For Speed Dial numbers, press a Speed Dial and then enter the three-digit Speed Dial location.
To delete One Touch or Speed Dial numbers, press d or c to position the cursor under the number you want to delete, and then press Clear. Press OK. Edit the name by the following instruction. When you edit the existing name, press d or c to position the cursor under the character you want to change.
Printing reports Fax reports Some fax reports (transmission verification and fax journal) can be printed automatically and manually. Transmission verification report You can use the Transmission Verification Report as proof that you sent a fax. (For details about how to set up the type of report you want, see Transmission Verification Report in Chapter 4 of the Basic User's Guide.)
Reports The following reports are available: 1 Transmission Displays the Transmission Verification Report for your last outgoing 200 faxes and prints the last report. 2 Help List Prints a list of commonly used functions to help you program your machine. 3 Tel Index List Prints a list of names and numbers stored in the One Touch and Speed Dial memory...
Making copies Copy settings When you want to quickly change the copy settings temporarily for the next copy, use the temporary COPY keys. You can use different combinations. The machine returns to its default settings one minute after copying, unless you have set the Mode Timer to 30 seconds or less.
Do one of the following: Press a or b to choose the enlargement or reduction ratio you want. Press OK. Press a or b to choose Custom(25-400%). Press OK. Use the dial pad to enter an enlargement or reduction ratio from 25% to 400%.
Chapter 7 Using the Options key Use the Options key to quickly set the following copy settings temporarily for the next copy. Press Menu selections Press a or b, then press OK Stack/Sort (Appears when the document is in the ADF) Brightness Contrast Page Layout...
Sorting copies using the ADF You can sort multiple copies. Pages will be stacked in the order 1 2 3, 1 2 3, 1 2 3, and so Make sure you are in Copy mode Load your document in the ADF. Use the dial pad to enter the number of copies (up to 99).
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Chapter 7 Brightness Adjust the copy brightness to make copies darker or lighter. To temporarily change the copy brightness setting, follow the steps below: Make sure you are in Copy mode Load your document. Use the dial pad to enter the number of copies (up to 99).
Making N in 1 copies (page layout) You can reduce the amount of paper used when copying by using the N in 1 copy feature. This allows you to copy two or four pages onto one page. If you want to copy both sides of an ID card onto one page, see 2 in 1 ID Copy on page 50.
Chapter 7 If you are copying from the scanner glass: Insert your document face down in the direction shown below: 2 in 1 (P) 2 in 1 (L) 4 in 1 (P) 4 in 1 (L) 2 in 1 ID Copy You can copy both sides of your identification card onto one page, keeping the original card...
If you get an Out of Memory message while you are making duplex copies, try installing extra memory. (See Installing extra memory on page 86.) Duplex Copy (long edge flip) MFC-9460CDN 1 sided i 2 sided L Portrait Landscape Make sure you are in Copy mode Load your document.
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Chapter 7 MFC-9560CDW 1 sided i 2 sided Portrait Landscape 2 sided i 2 sided Portrait Landscape 2 sided i 1 sided Portrait Landscape Make sure you are in Copy mode Load your document. Enter the number of copies (up to 99) using the dial pad.
Advanced Duplex Copy (short edge flip) MFC-9460CDN 1 sided i 2 sided S Portrait Landscape Make sure you are in Copy mode Load your document. Enter the number of copies (up to 99) using the dial pad. Press Duplex and a or b to select 1sidedi2sided S.
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Chapter 7 Press a or b to select 2sided i 1sided or 1sided i 2sided. Press OK. Duplex Advanced a2sided i 1sided b1sided i 2sided Select ab or OK Press Black Start or Color Start to copy the document.
Routine maintenance Cleaning and checking the machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine.
Wipe the outside of the machine with a dry, lint-free soft cloth to remove dust. Remove any paper that is in the paper tray. Wipe the inside and the outside of the paper tray with a dry, lint-free soft cloth to remove dust.
In the ADF unit, clean the white bar (1) and the glass strip (2) underneath it with a soft lint-free cloth moistened with water. Note In addition to cleaning the scanner glass and glass strip with a soft lint-free cloth moistened with water, run your finger tip over the glass to see if you can feel anything on it.
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Hold the green handle of the drum unit. Pull the drum unit out until it stops. Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
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IMPORTANT • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
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Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever. Turn the green lock lever (1) clockwise to the lock position.
Cleaning the corona wires If you have print quality problems, clean the four corona wires as follows: Press the front cover release button and then open the front cover. Routine maintenance Hold the green handle of the drum unit. Pull the drum unit out until it stops.
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Hold the handle of the toner cartridge and slightly push it toward the machine to unlock it. Then pull it out of the drum unit. Repeat this for all the toner cartridges. Push to release the latches of the corona wire cover (1), and then open the cover.
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Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times. Note Be sure to return the tab to the home position (a) (1). If you do not, printed pages may have a vertical stripe.
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Hold the handle of the toner cartridge and slide the toner cartridge into the drum unit, then slightly pull it toward you until you hear it click into place. Make sure that you match the toner cartridge color to the same color label on the drum unit.
Cleaning the drum unit If your printout has colored dots at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow the steps below to solve the problem. Make sure that the machine is in the Ready mode.
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Hold the green handle of the drum unit. Pull the drum unit out until it stops. Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine.
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IMPORTANT • We recommend that you place the drum unit and/or the toner cartridge on a clean, flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
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Turn the drum unit over by holding the green handles. Make sure that the drum unit gears (1) are on the left hand side. Read following information from the drum dot check sheet. Color in problem: The color of printed dots is the color of the drum you should clean.
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Turn the drum unit gear toward you by hand while looking at the surface of the suspected area. When you have found the mark on the drum that matches the drum dot check sheet, wipe the surface of the drum gently with a cotton swab until the mark on the surface comes off.
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Make sure the green lock lever (1) is in the release position as shown in the illustration. Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the green lock lever.
Plug the machine’s power cord back into the AC power outlet first, connect all cables, and then plug in the telephone line cord. Turn on the machine’s power switch. Routine maintenance Cleaning the paper pick-up rollers If you have paper feed problems, clean the pick-up rollers as follows: Turn off the machine’s power switch.
Tightly wring out a lint-free cloth soaked in lukewarm water, and then wipe the separator pad (1) of the paper tray with it to remove dust. Wipe the two pick-up rollers (1) inside of the machine to remove dust. Put the paper tray back in the machine. Plug the machine’s power cord back into the AC power outlet.
Note • If an error message is displayed, press Black Start or Color Start and try again. (For more information, see Error and maintenance messages in Appendix B of the Basic User's Guide.) • If you print using the Windows driver, the driver will get the calibration data automatically if both Use Calibration Data and...
Frequency (Color Correction) You can set how often the color correction (Color Calibration and Auto Registration) occurs. The default setting is Normal. The color correction process consumes some amount of the toner. Press Menu, 4, 9. Press a or b to choose Normal, Low or Off.
50,000 pages for PF Kit MP and 100,000 pages for PF Kit 1, PF Kit 2, Fuser and Laser. Please call Brother Customer Service when the following messages appear on the LCD. Letter or A4 size single-sided pages. LCD message Description Replace the fuser unit.
• If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit, the toner cartridges, and printed materials to use with your ‘Exchange’...
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Turn off the machine’s power switch. Unplug the telephone line cord first, disconnect all cables, and then unplug the power cord from the AC power outlet. Press the front cover release button and then open the front cover. Routine maintenance Hold the green handle of the drum unit.
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Turn the green lock lever (1) at the left of the machine counterclockwise to the release position. Holding the green handles of the drum unit, lift the front of the drum unit and remove it from the machine. IMPORTANT • Hold the green handles of the drum unit when you carry it.
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Hold the green handle of the belt unit with both hands and lift the belt unit up, then pull it out. Remove two pieces of orange packing material and discard them. Routine maintenance Note This step is only necessary when you are replacing the waste toner box for the first time, and is not required for the replacement waste toner box.
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Put the belt unit back into the machine. Make sure the belt unit is level and fits firmly into place. Install orange packing materials to the drum unit as follows: To secure the toner cartridges, install the matching orange packing strips (1) (marked L and R) to the drum unit on the left and right sides, as shown in the illustration.
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Put a piece of paper (Letter or A4) on the belt unit to prevent damage to the belt unit. Make sure the green lock lever (1) is in the release position as shown in the illustration. Routine maintenance Match the guide ends (2) of the drum unit to the c marks (1) on both sides of the machine, then gently slide the drum unit into the machine until it stops at the...
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Push the drum unit in until it stops. Close the front cover of the machine. Put the Styrofoam piece (1) into the carton. Then put the waste toner box in the Styrofoam piece. FRONT Wrap the machine with a plastic bag. Put the machine on the Styrofoam piece (1).
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LEFT Note If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts, including the drum unit, toner cartridges, and printed materials to use with your ‘Exchange’ machine.
Options Options This machine has the following optional accessories. You can increase the capabilities of the machine with these items. Lower tray unit LT-300CL SO-DIMM memory...
Memory board MFC-9560CDW has 256 MB of standard memory and MFC-9460CDN has 128 MB. Both models have one slot for optional memory expansion. You can increase the memory up to maximum of 512 MB for...
Installing extra memory Turn off the machine’s power switch. Unplug the telephone line cord. Disconnect the interface cable from the machine, and then unplug the power cord from the AC power outlet. Note Be sure to turn off the machine’s power switch before you install or remove the SO-DIMM.
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Plug in the telephone line cord. Turn on the machine’s power switch. Note To make sure that you have installed the SO-DIMM properly, you can print the user settings page that shows the current memory size. (See How to print a report on page 43.) Options...
Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) The document can be placed in the ADF and scanned one page at a time automatically.
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A telephone that is plugged into the EXT jack of your machine. F/T Ring Time The length of time that the Brother machine pseudo/double-rings (when the Receive Mode setting is Fax/Tel) to notify you to pick up a voice call that it answered.
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One Touch Keys on the machine’s control panel where you can store numbers for easy dialing. You can store a second number on each key if you press Shift and the One Touch key together. Out of Paper Reception Receives faxes into the machine’s memory when the machine is out of paper.
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Temporary settings You can choose certain options for each fax transmission and copy without changing the default settings. Tone A form of dialing on the telephone line used for Touch Tone telephones. Transmission The process of sending faxes over the telephone lines from your machine to the receiving fax machine.
Index Apple Macintosh See Software User’s Guide. Broadcasting ...19 canceling ...20 setting up groups for ...39 Canceling broadcast in process ...20 fax jobs in memory ...22 fax storage ...27 jobs awaiting redial ...22 remote fax options ...30 Cleaning corona wires ...61 drum unit ...65 laser scanner windows ...57 scanner ...56...
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sending ...15 at end of conversation ...18 broadcasting ...19 canceling from memory ...22 contrast ...16 delayed batch ...22 delayed fax ...21 from memory (dual access) ...18 manual ...17 overseas ...21 polled transmit ...25 real time transmission ...20 resolution ...16 Fax/Tel mode receiving faxes ...37 Groups for broadcasting ...39 HELP ...43...
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Quality copying ... 45 Quick dial access codes and credit card numbers ...39 broadcasting ...19 using groups ...19 group dial setting up groups for broadcasting ...39 Redial/Pause key ...39 Reducing copies ...44 incoming faxes ...34 Remote retrieval ...30 access code ... 30 commands ...33 getting your faxes ...31 Remote setup...
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Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com/ The machine is approved for use in the country of purchase only, local Brother companies or their dealers will only support machines purchased in their own countries.
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