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Samsung OH55A User Manual

Samsung OH55A User Manual

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USER MANUAL
OH55A
The color and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is
prohibited.
Trademarks other than that of Samsung are owned by their respective owners.

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  • Page 1 The contents of this manual are subject to change without notice to improve quality. © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners.
  • Page 2: Table Of Contents

    Table of contents Before Using the Product Using MDC Remote Control (RS232C) Cable Connection Safety Precautions MDC Program Installation/Uninstallation Connection Safety symbols Control Codes Installation Electricity and Safety Uninstallation Installation Connecting to MDC Operation Using MDC via RS-232C Connecting and Using a Source Device Cleaning (serial data communications standards) Storage...
  • Page 3 Table of contents OnScreen Display Video Wall Advanced Settings Video Wall Picture Enhancer Display Orientation Horizontal x Vertical HDR+ Mode Screen Position Color Onscreen Menu Orientation Format Tint (G/R) Source Content Orientation White Balance Aspect Ratio Network Status Gamma Screen Protection Contrast Enhancer On/Off Timer Auto Protection Time...
  • Page 4 Table of contents Network Start Setup Fan & Temperature Fan Control Time Network Status Fan Speed Setting Clock Set Outdoor Mode Open Network Settings NTP Settings Network Settings (Wired) Play via Power On Delay IPv6 Change PIN Auto Source Switching IPv6 Status Security Auto Source Switching...
  • Page 5 Responsibility for the Pay Service (Cost to Customers) Not a product defect Troubleshooting Guide A Product damage caused by customer's fault Others Requirements Before Contacting Samsung Customer Service Center Prevention of Afterimage Burn-in Testing the Product What is afterimage burn-in? Checking the Resolution and Frequency Recommended prevention practices Check the followings.
  • Page 6: Before Using The Product

    Chapter 01 Before Using the Product Safety Precautions The following safety instructions are to ensure your personal safety and prevent property damage. CAUTION Please read the following to ensure the proper use of the product. RISK OF ELECTRIC SHOCK. DO NOT OPEN. Safety symbols CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK).
  • Page 7: Electricity And Safety

    The product may become damaged by an electric shock. Do not use a damaged power cord or plug, or a loose power socket. Only use the power cord provided with your product by Samsung. Do not use the power cord with other products.
  • Page 8: Installation

    If the product is installed in an unusual location, the surrounding environment may cause a serious ― Refer to the Outdoor Installation Guide. (http://displaysolutions.samsung.com) quality problem. Therefore, be sure to contact Samsung Customer Service Center before installation. • Places where many fine dusts are generated, places where chemicals are used, places with too •...
  • Page 9: Operation

    • Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Center. • Product failure, an electric shock or fire may result.
  • Page 10 Caution When replacing the battery, insert it with the right polarity (+, -). • Otherwise, the battery may become damaged or it may cause fire, personal injury or damage due to Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage leakage of the internal liquid.
  • Page 11: Cleaning

    Cleaning ― Exercise care when cleaning as the panel and exterior of advanced LCDs are easily scratched. ― Take the following steps when cleaning. Power off the product and computer. Disconnect the power cord from the product. ― Hold the power cable by the plug and do not touch the cable with wet hands. Otherwise, an electric shock may result.
  • Page 12: Preparations

    Chapter 02 Preparations Checking the Components Components – Contact the vendor where you purchased the product if any components are missing. Warranty card QUICK SETUP GUIDE Regulatory guide Power cord – The pictures may look different from (Not available in some locations) the actual components.
  • Page 13: Parts

    Parts Parts ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Power LED / Remote sensor POWER Parts Description Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function. Remote sensor ―...
  • Page 14: Reverse Side

    Reverse Side ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. RS232C AUDIO RJ45 HDBT HDMI IN 1 HDMI IN 2 (5V 0.5A) (LAN OUT) (LAN IN) Port Description RS232C IN...
  • Page 15: Remote Control

    Remote Control ― Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled. ― A button without a description in the image below is not supported on the product. POWER Power on the product.
  • Page 16 Display information about the current input TOOLS INFO Quickly select frequently used functions by source. pressing it while a content is playing. Move to the upper, lower, left or right menu, or adjust an option's setting. Confirm a menu selection. Exit the current menu.
  • Page 17: Before Installing The Product (Installation Guide)

    Make sure to install the specified wall mount. 15 ˚ Tilting Angle and Rotation ― Contact Samsung Customer Service Center for further details. • The product can be tilted at a maximum angle of 15° from a perpendicular wall surface.
  • Page 18 Installation on an Indented Wall ― Contact Samsung Customer Service Center for further details. Minimum 50 mm Minimum 50 mm Ambient temperature: Under 50°C ― When installing the product on an indented wall, allow at least the space specified above between the product and wall for ventilation and ensure that the ambient temperature is kept below 50°C.
  • Page 19: Installing The Wall Mount

    We recommend you contact a technician for assistance when installing the wall mount bracket. Samsung is not responsible for any damage to the product or injury to yourself or others if you select to install the wall mount on your own.
  • Page 20: Remote Control (Rs232C)

    Remote Control (RS232C) • Pin assignment 1 2 3 4 5 5 4 3 2 1 Cable Connection RS232C Cable Interface RS232C (9 pins) 6 7 8 9 9 8 7 6 TxD (No.2), RxD (No.3), GND (No.5) <Male type> <Female type>...
  • Page 21 LAN Cable • RS232C cable Connector: 9-Pin D-Sub to Stereo Cable • Pin assignment 1 2 3 4 5 6 7 8 -P2- -P1- -P1- -P1- -P2- -P2- Male type ---------- STEREO ---------- PLUG ---------- (3.5ø) Pin No Standard Color Signal White and orange Orange...
  • Page 22 • Connector : RJ45 Cross LAN cable (PC to PC) Direct LAN cable (PC to HUB) RJ45 HDBT (LAN IN) HDBT (LAN IN) Signal Signal <--------> <--------> <--------> Signal Signal <--------> <--------> <--------> <--------> <-------->...
  • Page 23: Connection

    Connection • Connection 2 ― Ensure you connect each of the adapters to the correct RS232C IN or OUT port on the product. • Connection 1 HDBT (LAN IN) HDBT (LAN IN) RS232C RS232C RS232C RS232C • Connection 3 HDBT (LAN IN) RS232C RS232C RS232C...
  • Page 24: Control Codes

    Control Codes E.g. Power On & ID=0 Header Command Data length Data 1 Checksum 0xAA 0x11 "Power" Viewing control state (Get control command) Header Command Data length Data 1 Header Command Data length Checksum 0xAA 0x11 0xAA Command type • To control all devices connected by a serial cable simultaneously irrespective of IDs, set the ID as "0xFE"...
  • Page 25 Power control Volume control • Function • Function A product can be powered on and off using a PC. The volume of a product can be adjusted using a PC. • Viewing power state (Get Power ON / OFF Status) •...
  • Page 26 Input source control • Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function The input source of a product can be changed using a PC. 0xAA 0xFF 0x14 "Input Source" • Viewing input source state (Get Input Source Status) "Input Source": An input source code to be set on a product.
  • Page 27 Screen mode control • Header Command Data length Ack/Nak r-CMD Val1 Checksum • Function 0xAA 0xFF 0x18 "ERR" The screen mode of a product can be changed using a PC. "ERR": A code showing what error has occurred Screen mode cannot be controlled when the Video Wall function is enabled.
  • Page 28 Video Wall Mode Control Safety Lock On • Function • Function Video Wall mode can be activated on a product using a PC. PC can be used to turn the Safety Lock On function on or off on a product. This control is only available on a product whose Video Wall is enabled.
  • Page 29 Video Wall On Video Wall User Control • Function • Function Turn Video Wall on or off on the product from your computer. Turn the Video Wall function on or off on the product from your computer. • Get Video Wall On/Off Status •...
  • Page 30 10x10 Video Wall Model 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x1F 0x11 0x12 0x13 0x14 0x15 0x16 0x17 0x18 0x19 0x1A 0x1B 0x1C 0x1D 0x1E 0x2F 0x21 0x22 0x23 0x24 0x25 0x26 0x27 0x28...
  • Page 31 Wall_SNo: Product Number code assigned to the product 10x10 Video Wall Model : ( 1 ~ 100) Set Number Data 0x01 0x02 0x63 0x64 • Header Command Data length Ack/Nak r-CMD Val1 Val2 Checksum 0xAA 0xFF 0x89 Wall_Div Wall_SNo • Header Command Data length...
  • Page 32: Connecting And Using A Source Device

    Chapter 03 Connecting and Using a Source Device Before Connecting Pre-connection Checkpoints ― Before connecting a source device, read the user manual provided with it. The number and locations of ports on source devices may differ from device to device. ―...
  • Page 33: Before Connecting Cables

    Before connecting cables ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Insert the appropriate cable into the hole from which the silicone bar was removed. Unfasten the screws, then remove the cover.
  • Page 34: Connecting To A Pc

    Connecting to a PC Connection Using an HDMI Cable ― The appearance may differ depending on the product. • Do not connect the power cable before connecting all other cables. ― Connecting parts may differ in different products. Ensure you connect a source device first before connecting the power cable. •...
  • Page 35: Connecting To A Video Device

    Connecting to a Video Device Connection Using an HDMI-DVI Cable Supported resolutions include 1080p (50/60Hz), 720p (50/60Hz), 480p, and 576p. • Do not connect the power cable before connecting all other cables. ― The appearance may differ depending on the product. Ensure you connect a source device first before connecting the power cable.
  • Page 36: Connecting The Hdbase-T

    Connecting the HDBase-T ― The appearance may differ depending on the product. ― Connecting parts may differ in different products. ― HDBT (LAN IN) transmits data from an external device to HDBase-T (Tx). Make sure to connect them directly using a LAN cable. ―...
  • Page 37: Connecting To An Audio System

    Connecting to an Audio System Connecting the LAN Cable ― The appearance may differ depending on the product. ― The appearance may differ depending on the product. ― Connecting parts may differ in different products. ― Connecting parts may differ in different products. HDBT (LAN IN) AUDIO OUT •...
  • Page 38: Changing The Input Source

    Changing the Input source Source allows you to select a variety of sources and change source device names. You can display the screen of a source device connected to the product. Select a source from source list to display the screen of the selected source. ―...
  • Page 39: Web Browser

    Set the website to display when the web browser is refreshed. If you enter a keyword in the URL/keyword input field, Web Browser will open the Search Results page. Choose the search engine you want to use. • Samsung Display Custom • Google / Bing Custom Enter the URL to set as the home page.
  • Page 40 Read Before Using the Web Browser Function Privacy & Security Do Not Track Ask websites not to track you. Read this information before using the Web Browser function. • Use / Do not use • File download is not supported. Delete History Delete your entire browsing history.
  • Page 41: Using Mdc

    Chapter 04 Using MDC Multiple display control "MDC" is an application that allows you to easily control multiple display devices simultaneously using a PC. - For details on how to use the MDC program, refer to Help after installing the program. The MDC program is available on the website. MDC Program Installation/Uninstallation Uninstallation Select Settings >...
  • Page 42: Connecting To Mdc

    Connecting to MDC Using MDC via Ethernet Enter the IP for the primary display device and connect the device to the PC. Display devices can be connected to each other using a LAN cable. Using MDC via RS-232C (serial data communications standards) Connection using a direct LAN cable ―...
  • Page 43 Connection using a cross LAN cable ― The appearance may differ depending on the product. ― Multiple products can be connected using the RS232C IN / OUT port on the product. RS232C IN Monitor 1 RS232C OUT RJ45 (LAN OUT) RS232C OUT RS232C IN Monitor 2...
  • Page 44: Player Feature

    Chapter 05 Player feature Accessible using the HOME button on the remote control. Player Description Select between internal or external memory. HOME → Player → ENTER E Play content, templates and schedules configured on the server. Play a range of content such as channels with schedules assigned, templates or files. •...
  • Page 45: When Content Is Running

    When content is running Available menu Press the TOOLS button on the remote control during content playback to configure settings. Control buttons on the remote control Menu Description You can play, pause, or skip the content on the playlist by pressing buttons on the remote control. Playlist View a list of content items currently playing.
  • Page 46: File Formats Compatible With Player

    File Formats Compatible with Player Sound output restrictions • More than one sound output cannot be used. • Supported file systems include FAT32 and NTFS. • Playback priority: network BGM → local BGM → video file in the main frame selected by the user •...
  • Page 47 Video codecs File Extension Container Video Codec Resolution Frame rate Bit rate Audio Codec (fps) (Mbps) *.avi H.264 BP/MP/HP 4096 x 2160 4096 x 2160: 30 Dolby Digital *.mkv 3840 x 2160: 60 *.asf LPCM HEVC (H.265 - Main, Main10) *.wmv ADPCM(IMA, MS) Motion JPEG...
  • Page 48 Other restrictions Audio decoders • Codecs may not function properly if there is a problem with the content. • WMA is supported up to 10 Pro 5.1 channels, M2 profile. • Video content does not play or does not play correctly if there is an error in the content or container. •...
  • Page 49 Power Point WORD • Compatible document file formats • Compatible document file formats • Compatible document file formats ‒ Extension : ppt, pptx ‒ Extension : pdf ‒ Extension : .doc, .docx ‒ Version : Office 97 ~ Office 2013 ‒...
  • Page 50: Schedule

    Schedule You can check the schedule imported from a selected storage device. Description HOME → Schedule → ENTER E Select the saved location of the schedule. Schedule Sunday, January 14 08:45 AM Create/Edit/Delete/View schedule of content playback. Internal Memory Schedule your content on a local channel. Send Delete Select to create a...
  • Page 51: Clone Product

    Clone Product Export settings on the product to an external storage device. You can also import settings from an external storage device. This option is useful when assigning the same settings to several products. HOME → Clone Product → ENTER E When a duplicate file is not found on the external storage device MENU Connect the external storage device, then run the...
  • Page 52: Id Settings

    ID Settings Assign an ID to a set. Device ID HOME → ID Settings → ENTER E Set a unique ID number for each product. (Range: 0~224) ― Press u/d to select a number, and press E. ― Enter the number you want using the number buttons on the remote control. Device ID Auto Set This feature automatically allots an ID number to a device connected via an RS232C cable.
  • Page 53: Video Wall

    Video Wall Customize the layout of multiple displays that are connected to form a video wall. In addition, display part of a whole picture or repeat the same picture on each of the connected multiple displays. HOME → Video Wall →...
  • Page 54: Screen Position

    Screen Position Network Status To rearrange split screens, adjust the number for each product in the matrix using the Screen Position HOME → Network Status → ENTER E feature. Selecting Screen Position will display the videowall matrix with the numbers assigned to the products that form the videowall.
  • Page 55: On/Off Timer

    ― You must set On/Off Timer Clock Set before you can use this feature. On Timer HOME → On/Off Timer → ENTER E On Timer so that your product turns on automatically at a time and on a day of your choice. The power is turned on with the specified volume or input source.
  • Page 56: Off Timer

    Ticker Off Timer Set the off timer (Off Timer) by making a selection from one of the seven options. (Off Timer 1 Off Timer HOME → Ticker → ENTER E • Setup: Select Off, Once, Everyday, Mon~Fri, Mon~Sat, Sat~Sun or Manual. If you select Manual, you can choose the days you want Off Timer to turn off your product.
  • Page 57: Url Launcher Settings

    URL Launcher URL Launcher Settings HOME → URL Launcher → ENTER E HOME → URL Launcher Settings → ENTER E URL Launcher URL Launcher Settings URL Launcher ― The displayed image may differ depending on the model. ― The displayed image may differ depending on the model. ―...
  • Page 58: Screen Adjustment

    Chapter 06 Screen Adjustment Configure the Picture settings (Backlight, Color Tone, etc.). The layout of the Picture menu options may vary depending on the product. Backlight / Brightness / Contrast / Your product has several options for adjusting picture quality. ―...
  • Page 59: Color Temperature

    Color Temperature It sets color temperature. The value and temperature increase simultaneously, so the ratio of blue color rises. (Range: 2800K–16000K) ― Enabled when Color Tone is set to Off. MENU m → Picture → Color Temperature → ENTER E Picture Color Temperature 10000 K...
  • Page 60: Advanced Settings

    Advanced Settings Configure advanced picture settings to create your preferred picture. Picture Enhancer MENU m → Picture → Advanced Settings → ENTER E Displays enhanced color and sharpness. Advanced Settings • Picture Enhancer HDR+ Mode HDR+ Mode Automatically provide an optimal HDR effect based on the video source. Color •...
  • Page 61: White Balance

    White Balance Gamma Adjust the color temperature of the picture so that white objects appear brighter. Adjust the mid-range brightness of the picture. • ST.2084 BT.1886 S Curve ― 2 Point Gamma settings HLG, ST.2084, and BT.1886 may change depending on the input video settings. For models with the HDR+ Mode support, the...
  • Page 62: Flesh Tone

    Flesh Tone Input Signal Plus Adjust the flesh tone color by increasing or decreasing red levels. Expands the input signal range for HDMI connections. • HDMI1 (Off RGB Only Mode • HDMI2 (Off ― When Input Signal Plus is set to On, up to the 4096 x 2160p @ 60 Hz resolution is supported. Fine-tune the saturation and tint of the red, green, and blue color channels.
  • Page 63: Picture Options

    Picture Options Color Tone Select the color tone that best suits your viewing preferences. MENU m → Picture → Picture Options → ENTER E • Cool Standard Warm1 Warm2 Natural ― Settings can be adjusted and stored for each external device connected to an input on the product. Picture Options Digital Clean View Color Tone...
  • Page 64: Apply Picture Settings

    Apply Picture Settings Apply the picture settings to all external devices connected to the device or to the current source only. • All Sources Current Source MENU m → Picture → Apply Picture Settings → ENTER E Picture Apply Picture Settings All Sources ―...
  • Page 65: Picture Size Settings

    Picture Size Settings Choose size and aspect ratio picture displayed on screen. Picture Size MENU m → Picture → Picture Size Settings → ENTER E Different screen adjustment options are displayed depending on the current input source. Picture Size Settings •...
  • Page 66: Reset Picture

    Reset Picture Restore all picture settings to the factory default. MENU m → Picture → Reset Picture → ENTER E Picture Reset Picture ― The displayed image may differ depending on the model.
  • Page 67: Onscreen Display

    Chapter 07 OnScreen Display Display Orientation Onscreen Menu Orientation Select whether the onscreen menu should be displayed in landscape or portrait orientation. MENU m → OnScreen Display → Display Orientation → ENTER E • Landscape: Display the menu in landscape mode. •...
  • Page 68: Screen Protection

    Screen Protection Timer You can set the timer for Screen Burn Protection. Screen Burn Protection feature stops automatically after a specified period of time. MENU m → OnScreen Display → Screen Protection → ENTER E Timer Auto Protection Time Repeat: Display the image retention-preventive pattern set in Mode at specified time intervals(Period).
  • Page 69: Message Display

    Message Display Source Info Select whether to display the source OSD when the input source changes. MENU m → OnScreen Display → Message Display → ENTER E • Message Display No Signal Message Source Info Select whether to display the no-signal OSD when no signal is detected. The message No Cable Connected will appear if no source device is connected.
  • Page 70: Language

    Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. It will not be applied to other functions on your MENU m → OnScreen Display → Language → ENTER E OnScreen Display Language English...
  • Page 71: Network

    Chapter 08 Network Network Status Open Network Settings MENU m → Network → Network Status → ENTER E MENU m → Network → Open Network Settings → ENTER E You can check the current network and Internet status. Configure network settings to connect to an available network.
  • Page 72: Network Settings (Wired)

    Network Settings (Wired) • Depending on how your network is configured, you may be able to attach your product to your LAN by connecting the LAN port on the back of your product directly to a network wall outlet using a LAN cable.
  • Page 73 How to set up manually Set the network connection to use Internet services such as perform software upgrades. Select Open Network Settings. The Open Network Settings session starts. Automatic Open Network Settings (Wired) The network test screen appears and the verification process starts. Press Cancel. The verification process stops.
  • Page 74: Ipv6

    7001, check with your server administrator to find the correct port number and then change the port number.) ― For the MagicInfo Server user guide, visit the following website: http://displaysolutions.samsung.com → Support → Resources → MagicInfo Web Manual.
  • Page 75: Ftp Mode

    FTP Mode Specify the FTP operating mode. • Active Passive Proxy Server Set up your proxy server connection and related functions. • Address Port Password ― Address Port Password are enabled only when Proxy Server is set to On. Device Name MENU m →...
  • Page 76: System

    Chapter 09 System Accessibility Voice Guide Settings MENU m → System → Accessibility → ENTER E Voice Guide Switch Voice Guide on or off. The language used for Voice Guide will be the same as the current menu language. System •...
  • Page 77: High Contrast

    High Contrast Accessibility Set the background and font to high-contrast colors in Menu. Menu transparencies become opaque when the option is Voice Guide Settings selected. • High Contrast Enlarge Enlarge Enlarge the size of the Menu area. • ― The displayed image may differ depending on the model. Start Setup Go through the initial setup steps like you did the first time you used this product.
  • Page 78: Time

    Time You can configure Clock Set or DST. Configure various time-related settings. Clock Set MENU m → System → Time → ENTER E Select Clock Set. Select Date or Time, and then press E. Time Use the number buttons to enter numbers or press the up and down arrow buttons. Use the left and right arrow buttons to move from one entry field to the next.
  • Page 79: Auto Source Switching

    Auto Source Switching Auto Source Switching Switch to preset source or another source when the main source device gets disconnected. MENU m → System → Auto Source Switching → ENTER E Primary Source Recovery Auto Source Switching Select whether to restore the selected primary input source when a primary input source is activated. Auto Source Switching ―...
  • Page 80: Power Control

    Power Control Auto Power On This feature automatically turns on the product as soon as it is plugged in. Pressing the power button is not needed. MENU m → System → Power Control → ENTER E • Power Control Max. Power Saving Auto Power On Conserve power by turning off PC monitor when PC is not used for certain time.
  • Page 81: Network Standby

    Network Standby Power Control This feature keeps the network power on when the product turns off. Auto Power On • Max. Power Saving Power Button Standby Control The power button on the remote control can be set to turn on the power or turn on or off the power. Network Standby •...
  • Page 82: Eco Solution

    Eco Solution Power Saving Mode Reduce the power consumption by adjusting the screen brightness. MENU m → System → Eco Solution → ENTER E • Medium High Eco Solution Eco Sensor Power Saving Mode Automatically adjust the picture brightness based on the ambient light level. Eco Sensor •...
  • Page 83: Screen Lamp Schedule

    Screen Lamp Schedule Eco Solution Power Saving Mode Screen Lamp Schedule Eco Sensor Enable or disable the lamp schedule. • Minimum Backlight Screen Lamp Schedule Schedule1, Schedule2 No Signal Power Off 15 minutes Time Auto Power Off Off (Recommended) The panel brightness will change to the brightness set in Lamp at a specified time.
  • Page 84: Fan & Temperature

    Fan & Temperature It sets items related to the speed and temperature of the fan in each set. Fan Control MENU m → System → Fan & Temperature → ENTER E Selects auto or manual for the fan speed settings. Fan &...
  • Page 85: Play Via

    Play via Select the appropriate Play via mode depending on the environment where you are using the product. The home screen may be different depending on the setting. • MagicInfo URL Launcher MENU m → System → Play via → ENTER E System Play via MagicInfo...
  • Page 86: Security

    Security Safety Lock On ― Enter your 4 digit PIN number. The default PIN number is "0-0-0-0". MENU m → System → Security → ENTER E If you want to change the PIN number, use the Change PIN function. ― Change the PIN to keep your device secure. Security Turn Safety Lock On...
  • Page 87: Usb Auto Play Lock

    MagicInfo Premium application and published to the USB device you are using. The MagicInfo Premium application program is available on the website. (http://displaysolutions.samsung.com) Network Lock ― When published to a USB device, your Published Content is saved to Contents and Schedules folders in the root folder of the connected USB device.
  • Page 88: General

    Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your Samsung product remote control. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure Empty Storage your Samsung device has this feature, check if there is an Anynet+ logo on it.
  • Page 89 Troubleshooting for Anynet+ Problem Possible Solution Anynet+ does not work. • Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices only. • Check if the Anynet+ device power cord is properly connected. • Check the Anynet+ device’s Video/Audio/HDMI cable connections. •...
  • Page 90: Hdmi Hot Plug

    ― You can download a custom logo into the product from an external USB device. ― The file name of the custom logo you want to download must be saved as “samsung” in all small letters. ― When there are multiple numbers of external USB connections, the product will attempt to download the custom logo from the last device that has been connected to the product.
  • Page 91: Game Mode

    Game Mode General When connecting to a game console such as PlayStation™ or Xbox™, you can enjoy a more realistic gaming experience by Smart Security selecting game mode. • Anynet+ (HDMI-CEC) ― If you connect other external devices while Game Mode is on, the screen may not be in good condition.
  • Page 92: Support

    You can view the address of the Samsung website, the call center phone number, your product's model ― Be careful not to turn off the power until the upgrade is complete. The product will turn off and on number, software version, Open Source License and other information.
  • Page 93: Troubleshooting Guide

    Chapter 11 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center – Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, Testing the Product contact Samsung Customer Service Center. Check if your product is operating normally by using the product test function.
  • Page 94: Check The Followings

    Check the followings. Installation issue (PC mode) The screen keeps switching on and off. Check the cable connection between the product and PC, and ensure the connection is secure. Blank spaces are found on all four sides of the screen when an The blank spaces found on the screen have nothing to do with the product.
  • Page 95 Lines (red, green or blue) are displayed on the screen. These lines are displayed when there is a defect in DATA SOURCE DRIVER IC on the monitor. Contact a Samsung Service Center to resolve the issue. The display looks unstable and then freezes.
  • Page 96 Remote control issue The remote control does not work. Make sure that the batteries are correctly in place (+/-). Check if the batteries are flat. Check for power failure. Make sure that the power cord is connected. Check for any special lighting or neon signs switched on in the vicinity. Source device issue A beeping sound is heard when my PC is booting.
  • Page 97 Other issue The IR sensor is not functioning. Make sure the sensor light turns on when a button is pressed on the remote control. If the sensor light does not turn on, turn the power switch off and then on again on the back of the product.
  • Page 98: Q & A

    Q & A Question Answer How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Adjust resolution → Advanced Settings → Monitor and adjust the frequency in Monitor Settings. •...
  • Page 99: Specifications

    • Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does not affect product performance. • For detailed device specifications, visit the Samsung website.
  • Page 100: Preset Timing Modes

    ― This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution specified for your product. Model Name OH55A Synchronization Horizontal Frequency 26 –...
  • Page 101 Resolution Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity (kHz) (Hz) (MHz) (H/V) VESA, 800 x 600 46.875 75.000 49.500 VESA, 1024 x 768 48.363 60.004 65.000 VESA, 1024 x 768 56.476 70.069 75.000 VESA, 1024 x 768 60.023 75.029 78.750 VESA, 1152 x 864 67.500...
  • Page 102: Appendix

    • Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer.
  • Page 103: Prevention Of Afterimage Burn-In

    Such a voltage difference between electrodes increases with time and makes the liquid crystals thinner. When this occurs, a previous image can remain on the screen when the pattern changes. 20:30 20:30 SAMSUNG SAMSUNG This information is a guide to prevent afterimage burn-in. Viewing a fixed screen for an 21:10...
  • Page 104: License

    In the case of using open source software, Open Source Licenses are available on the product menu. trademarks of Dolby Laboratories. For information on the Open Source License Notice, contact Samsung Open Source (http:// opensource.samsung.com) The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
  • Page 105: Terminology

    Terminology 480i / 480p / 720p / 1080i / Non-interlace Mode and Interlace Vertical Frequency____ The product Plug & Play____ Plug & Play is a DVD (Digital Versatile Disc)____ DVD 1080p____ Each of the scanning Mode____ Non-interlace mode displays a single image many times function that allows the automatic refers to a CD-sized mass storage rates above refers to the number of...

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