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Lenovo ThinkPad P17 Gen 1 User Manual
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Lenovo ThinkPad P17 Gen 1 User Manual

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  • Page 1 P17 Gen 1 User Guide...
  • Page 2 • Setup Guide First Edition (July 2020) © Copyright Lenovo 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Self-help resources ... . . Call Lenovo ....Chapter 3. Explore your computer . . 15 Before you contact Lenovo .
  • Page 4 P17 Gen 1 User Guide...

  • Page 5: About This Documentation

    • Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice. To get the latest documentation, go to https:// pcsupport.lenovo.com © Copyright Lenovo 2020...
  • Page 6 P17 Gen 1 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    Chapter 1. Meet your computer Front 1. Infrared (IR) LED* 2. Camera with IR function* 4. Microphones 3. ThinkShutter* * for selected models ThinkShutter: Slide ThinkShutter to cover or uncover the camera lens. It is designed to protect your privacy. © Copyright Lenovo 2020...

  • Page 8: Base

    Base 2. Numeric keypad 1. Power button 3. Fingerprint reader 4. Trackpad ® 5. TrackPoint pointing device 6. Speaker Related topics • “Use the fingerprint reader” on page 17 • “Use the trackpad” on page 12 ® • “Use the TrackPoint pointing device”...

  • Page 9: Left

    Left 2. Always On USB 3.2 connector Gen 1 1. HDMI™ connector 3. Nano-SIM-card tray* 4. Audio connector * for selected models Related topics • “USB connectors” on page 7 Chapter 1 Meet your computer...

  • Page 10: Right

    Right 1. Smart-card slot* 2. SD-card slot 4. Security-lock slot 3. USB 3.2 connectors Gen 1 Related topics • “USB connectors” on page 7 • “Lock the computer” on page 17 P17 Gen 1 User Guide...

  • Page 11: Rear

    Rear 1. System status indicator 2. Ethernet connector ™ ™ 3. USB-C ( 3.2 Gen 1) connector 4. Thunderbolt 3 connectors (USB-C) 5. Power connector Chapter 1 Meet your computer...

  • Page 12: Bottom

    Bottom 1. Emergency-reset hole 2. Keyboard drainage hole Emergency-reset hole If the computer stops responding and you cannot turn it off by pressing the power button, reset your computer: 1. Disconnect your computer from ac power. 2. Insert a straightened paper clip into the hole to cut off power supply temporarily. 3.

  • Page 13: Usb Connectors

    – USB-C to DP: 5120 x 3200 pixels, 60 Hz • Connect to USB-C accessories to help expand your computer functionality. To purchase USB-C accessories, go to https://www.lenovo.com/accessories Note: When the battery power is below 10%, the connected USB-C accessories might not work correctly. Statement on USB transfer rate...
  • Page 14 P17 Gen 1 User Guide...

  • Page 15: Chapter 2. Get Started With Your Computer

    Your computer helps you connect to the world through a wired or wireless network. Connect to Wi-Fi networks 1. Click the system menu arrow on the top right. A list of available wireless networks is displayed. © Copyright Lenovo 2020...

  • Page 16: Airplane Mode

    2. Select a network available for connection. Provide required information, if needed. Airplane mode When the Airplane mode is enabled, all wireless features are disabled. To enable or disable the Airplane mode: 1. Use the system menu drop down (top right) and choose Settings. 2.

  • Page 17: Use The Trackpoint Pointing Device

    Invoke the special function printed as an icon on each key or standard function of F1–F12 function keys. FnLock indicator on: standard function FnLock indicator off: special function Fn+Spacebar Toggle keyboard backlight Break operation Fn+B Fn+K Scroll contents Pause operation Fn+P Send system request Fn+S...

  • Page 18: Use The Trackpad

    Press to select or open an item. 3. Right-click button Press to display a shortcut menu. 4. Middle button Press and hold the dotted middle button while applying pressure to the pointing stick in the vertical or horizontal direction. Then, you can scroll through the document, Web site, or apps. Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves Use the trackpad...
  • Page 19 You also can tap anywhere on the surface of the trackpad with one finger to perform the left-click action. 2. Right-click zone Press to display a shortcut menu. You also can tap anywhere on the surface of the trackpad with two fingers to perform the right-click action. Use the touch gestures Tap anywhere on the trackpad with one finger to select or open an item.

  • Page 20: Connect To An External Display

    For more gestures, see the help information of the pointing device. Connect to an external display Connect your computer to a projector or a monitor to give presentations or expand your workspace. Connect to a wired display 1. Connect the external display to an appropriate video connector on your computer. 2.

  • Page 21: Chapter 3. Explore Your Computer

    Your Bluetooth-enabled device and computer will automatically connect the next time if the two devices are in range of each other with Bluetooth turned on. You can use Bluetooth for data transfer or remote control and communication. © Copyright Lenovo 2020...
  • Page 22 P17 Gen 1 User Guide...

  • Page 23: Chapter 4. Secure Your Computer And Information

    Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance of the locking device and security feature. Cable locks for your product are available from Lenovo at https:// smartfind.lenovo.com...

  • Page 24: Use Passwords

    The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.

  • Page 25: Set, Change, And Remove A Password

    Note: When you are prompted to enter the password, enter the correct supervisor password if a supervisor password has been set, or enter the correct system management password if no supervisor password has been set. Otherwise, you cannot change the configurations in the following steps. 2.

  • Page 26: Use Power Loss Protection Function (For Selected Models)

    5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.

  • Page 27: Chapter 5. Configure Advanced Settings

    Note: No bootable device is displayed if the computer cannot start from any devices or the operating system cannot be found. 3. Set the startup sequence as desired. 4. Press F10 to save the changes and exit. To change the startup sequence temporarily: © Copyright Lenovo 2020...

  • Page 28: Set The System Date And Time

    Download and install the latest UEFI BIOS update package by one of the following methods: • Use the fwupdmgr or software utility to check LVFS for firmware updates. • Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen instructions to download and install the latest UEFI BIOS update package.

  • Page 29: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 30: Replace A Cru

    Replace a CRU Follow the replacement procedure to replace a CRU. Bottom door Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Note: Do not remove the bottom door when your computer is connected to ac power. Otherwise, there might be a risk of short circuits.

  • Page 31: M.2 Solid-State Drive

    • If your computer is installed with a hybrid solid-state drive (with Intel Optane memory), go to https:// support.lenovo.com/docs/tg_ssd to know the details on how to replace it. The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.
  • Page 32 2. Turn off the computer and disconnect the computer from ac power and all connected cables. 3. Close the computer display and turn the computer over. 4. Remove the bottom door. See “Bottom door” on page 24. 5. Remove the M.2 solid-state drive: a.

  • Page 33: Keyboard

    6. Install a new M.2 solid-state drive: a. Open the Mylar film b. Align the contact edge of the new M.2 solid-state drive with the key in the slot . Then, carefully insert the drive into the slot at an angle of about 20 degrees and pivot the M.2 solid-state drive downward c.
  • Page 34 4. Loosen the screws that secure the keyboard. 5. Push the keyboard in the direction as shown to release the latches from the keyboard bezel. 6. Pivot the keyboard slightly upward and then turn over the keyboard P17 Gen 1 User Guide...
  • Page 35 7. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. 8. Attach the connectors and then turn over the keyboard. Chapter 6 CRU replacement...
  • Page 36 9. Insert the keyboard into the keyboard bezel as shown. Ensure that the top edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. 10. Slide the keyboard in the direction as shown. Ensure that the latches are secured under the keyboard frame.
  • Page 37 11. Tighten the screws to secure the keyboard. 12. Reinstall the bottom door. Then, turn over the computer. 13. Connect the ac power adapter and all disconnected cables to the computer. 14. Configure the keyboard language in UEFI BIOS: a. Enter the UEFI BIOS menu. See “Enter the UEFI BIOS menu” on page 21. b.
  • Page 38 P17 Gen 1 User Guide...

  • Page 39: Chapter 7. Help And Support

    2. In the Touchpad section, turn off the Touchpad control. Use the Software application to check for updates. It should notify when new Where can I get the latest device firmware is available on LVFS ( https://fwupd.org/ drivers and UEFI BIOS? © Copyright Lenovo 2020...

  • Page 40: Error Messages

    Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 38. Message Solution The computer turned off because the battery power is low.

  • Page 41: Beep Errors

    Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to or scan the following QR Code.

  • Page 42: Self-Help Resources

    The LLW also is preinstalled on the computer. To access the LLW, go to /opt/Lenovo If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 43 General Public License and/or the Lesser General Public License (or any other license requiring us to make a written offer to provide corresponding source code to you) from Lenovo for a period of three years without charge except for the cost of media, shipping, and handling, upon written request to Lenovo. This offer is valid to anyone in receipt of this Device.

  • Page 44: Call Lenovo

    Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1. Record the problem symptoms and details: •...

  • Page 45: Purchase Additional Services

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 46 P17 Gen 1 User Guide...

  • Page 47: Appendix A. Ergonomic Information

    It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting. Regardless of the setting, try to observe as many of the tips as possible. © Copyright Lenovo 2020...
  • Page 48 Many product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at https://www.lenovo.com/accessories Explore your options for docking solutions and external products that provide the adjustability and features that you want.

  • Page 49: Appendix B. Compliance Information

    Appendix B. Compliance information Note: For more compliance information, refer to Safety and Compliance Guide at https:// pcsupport.lenovo.com Certification-related information Product name: ThinkPad P17 Gen 1 Compliance ID:TP00125A,TP00125B* Machine types: 20SN and 20SQ *for India only The latest compliance information is available at: https://www.lenovo.com/compliance...
  • Page 50 4x4 MIMO Wireless-WAN antenna (Auxiliary, for selected models) Federal Communications Commission (FCC) Supplier’s Declaration of Conformity The following information refers to ThinkPad P17 Gen 1, machine types: 20SN and 20SQ, compliance ID: TP00125A and TP00125B* * for India only This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 51 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 52 Relative humidity • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F) • Storage and transportation: 5% to 95% at wet-bulb temperature 27°C (81°F) Regulatory labels Depending on your country or region, you can find the government-required regulatory information through one of the following methods: •...

  • Page 53: Appendix C. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 54 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.

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