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Aspire 5050/3050 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
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Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that appear on screen. Gives bits and pieces of additional information related to the current topic. Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Up to 2 GB of DDR2 533/677 MHz system memory, upgradeable to 4 GB using two soDIMM modules (dual-channel support) Display and graphics 14.1” WXGA Acer CrystalBrite window viewing on dual displays via Acer GridVista 14.1” WXGA TFT LCD, 1280 x 800 pixel resolution, supporting simultaneous multi-window viewing on dual displays via Acer GridVista ®...
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Two built-in Acer 3DSonic stereo speakers (1.5W) Built-in microphone Sound Blaster Pro and MS Sound compatible Communication Acer Video Conference featuring Voice and Video over Internet Protocol (VVoIP) support via Acer OrbiCam and optional Acer Bluetooth Acer OrbiCam integrated 310,000 pixel CMOS camera, featuring:...
Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get. RJ45 Connector Fan Connector CN11 So-Dimm Connector (4H) CN10 So-Dimm Connector (8H) Power Board Connector CRT Connector CPU ATHLON64 North Bridge RS485 CN12...
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South Bridge SB460 CN19 PCMCIA Connector CN13 ODD Connector Jumper Settings/Clear BIOS Password Procedures Please see the bottom side of the main board. Find G1 jumper and short the jumper to clear BIOS password. Battery Connector SW11 Wireless Switch SW12 Bluetooth Switch G1: CMOS clear Jumper Chapter 1...
Your Acer Notebook tour After knowing your computer features, let us show you around your new TravelMate computer. Front View Icon Chapter 1 Item Built-in camera 1.3 megapixel/310,000 pixel web camera for video communication. (for selected models) Display screen Also called Lliquid-Crystal Display (LCD), displays computer output.
Item Closed Front View Item Icon Latch Power indicator Battery indicator Icon Item Speakers Bluetooth communication switch/indicator Wireless communication button/indicator Headphones/ Icon Item speakers/line-out jack with S/PDIF support Microphone-in jack Line-in jack Microphone Internal microphone for sound recording. Description Power button Turns the computer on and off.
Left View Icon Item Icon Icon Item Icon Right View Chapter 1 Description Item External display Connects to a display device (e.g., (VGA) port external monitor, LCD projector). Description Item Description Ventilation slots Enable the computer to stay cool, even after prolonged use. S-Video/TV-out Connects to a television or display (NTSC/PAL) port...
Icon Rear Panel Icon Item Optical drive Internal optical drive; accepts CDs or DVDs (slot-load or tray-load depending on model). Optical disk access Lights up when the optical drive is indicator active (location depends on model). Optical drive eject Ejects the optical disk from the drive button (location depends on model).
Bottom Panel Item Memory compartment Cooling fan Battery release latch Release the battery for removal. Battery bay Battery lock Hard disk bay Indicators The computer has four easy-to-read status indicators: Chapter 1 Description Houses the computer’s main memory. Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan.
Web browser, Empowering Key “ Press “ “ to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users. To set the Web browser, mail and programmable buttons, run the Acer Launch Manager.
Press the left (1) and right (4) buttons located beneath the touchpad to perform selection and execution functions. These two buttons are similar to the left and right buttons on a mouse. Tapping on the Chapter 1 Default application Acer Empowering Technology (user- Default application programmable) Email application (user-programmable)
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touchpad is the same as clicking the left button. Use the 4-way scroll (3) button to scroll up or down and move left or right a page. This button mimics your cursor pressing on the right scroll bar of Windows applications. Function Left Button (1) Execute...
Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Caps Lock When Caps Lock is on, all alphabetic characters...
Function Hot key help Displays help on hot keys. Acer eSettings Launches the Acer eSettings in Acer eManager. Acer ePower Launches the Acer ePowerManagement in Acer Management eManager. Description Chapter 1...
Hot Key Icon Fn-F4 Fn-F5 Fn-F6 Fn-F7 Fn-F8 Fn-w Fn-y Fn-x Fn-z Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: Chapter 1 Function Sleep Puts the computer in Sleep mode. Display toggle Switches display output between the display screen, external monitor (if connected) and...
The Euro symbol Open a text editor or word processor. Either directly press the <Euro> symbol at the bottom-right of the keyboard, or hold <Alt Gr> and then press the<5> symbol at the upper-center of the keyboard. The US dollar sign Open a text editor or word processor.
Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities: Acer ePower Management extends battery power via versatile usage profiles. Acer ePresentation Management connects to a projector and adjusts display settings conveniently.
For real-time battery life estimates based on current usage, referto the panel on the lower left-hand side of the window. For additional options, click “Settings” to: Set alarms. Re-load factory defaults. Select what actions will be taken when the cover is closed or the power button is pressed. View information about Acer ePower Management. Chapter 1...
Acer ePresentation Management Acer ePresentation Management lets you project your computer’s display to an external device or project using the hot key: Fn + F5. If auto-detection hardware is implemented in the system, your system display will be automatically switched out when an external display is connected to the system.
Acer eDataSecurity Management Acer eDataSecurity Management is handy file encryption utility that protexts your files from being accessed by unauthorized persons. It is conveniently integrated with Windows explorer as a shell extension for quick and easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook.
Interfaces - includes serial ports, parallel port, infrared (IR), and Bletooth. To activate Acer eLock Management, a password must be set first. Once set, you can apply locks to any of the devices. Lock(s) will immediately be set without any reboot necessary, and will remain locked after rebooting, until unlocked.
Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: Password protection.
Acer eSettings Management Acer eSettings Management allows you to inspect hardware specifications and to monitor the system health status. Furthermore, Acer eSettings Management enables you to optimize your Windows operating system, so your computer runs faster, smoother and better. Acer eSettings Management also: Provides a simple graphical user interface for navigating.
Acer OrbiCam The Acer OrbiCam is a 1.3 megapixel CMOS camera appropriately mounted on the top of the LCD panel. The camera’s 225-degree ergonomic rotation allows you to capture high-resolution photos or videos up front or at the back of the LCD panel. The Acer OrbiCam fully supports the Acer Video Conference technology so that you can transmit the best video quality over an instant Messenger service.
Launching the Acer OrbiCam To launch the Acer OrbiCam, double click on the Acer OrbiCam icon on the screen. Click Start > All programs > Acer > Acer OrbiCam. The Acer OrbiCam capture windows window appears. Changing the Acer OrbiCam settings...
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To change the capture resolution, click the displayed resolution at the bottom right corner of the capture window, then select the desired resolution. Options Click Options to display the Window, Preview, and Folder tabs. Use the options to change the capture window Options size, preview settings, and the folder for captured photos or videos.
Capturing photos or videos To capture a photo or a video clip, rotate the Acer OrbiCam to get the desired angle, then click the Take a Picture or Record a Video button. The Windows Picture and Fax Viewer or the Windows Media Player automatically launches to display or play a preview of the photo/video clip.
Settings Apply Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows on the same screen. To access this function, please go to Start>All Programs and click on Acer GridVista. Start All Programs...
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's recommended value. Note: Note: Launch Manager Launch Manager allows you to set the four easy-launch buttons located above the keyboard. You can access "Easy-launch buttons" on page 24 the Launch Manager by clicking on Start >...
Hardware Specifications and Configurations Processor Item CPU type Core logic CPU package CPU core voltage CPU Fan True Value Table DTS(degree C) Fan Speed (rpm) 45-50 0-3300 55-63 0-3800 65-70 3800-4100 75-80 4100-4400 86-88 4400-5300 ° Throttling 50%: On= 96 C; OFF=83 C °...
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Second Level Cache Item Cache controller Cache size 1st level cache control 2st level cache control Cache scheme control System Memory Item Memory controller Memory size DIMM socket number Supports memory size per socket Supports maximum memory size Supports DIMM type Supports DIMM Speed Supports DIMM voltage Supports DIMM package...
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Memory Combinations Slot 1 256MB 256MB 256MB 256MB 512MB 512MB 512MB 512MB 1024MB 1024MB 1024MB 1024MB 1024MB 2048MB 2048MB 2048MB 2048MB 2048MB NOTE: Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be reversed.
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Bluetooth Interface Item Chipset Data throughput Protocol Interface Connector type Wireless Module 802.11b/g Item Chipset Data throughput Protocol Interface Hard Disk Drive Interface Item Vendor & HGST Model Name HTS421240H9 Capacity 40000 (MB) Bytes per sector Data heads Drive Format Disks Spindle 4200 RPM...
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Hard Disk Drive Interface Item Data transfer 100 MB/Sec. rate Ultra DMA (host~buffer, mode-5 Mbytes/s) DC Power Requirements Voltage 5V(DC) +/- 5% tolerance Combo Drive Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Chapter 1 100 MB/Sec.
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Combo Drive Interface Item Loading mechanism Power Requirement Input Voltage DVD-Super Multi Interface Item Vendor & model name Performance Specification Transfer rate (KB/sec) Buffer Memory Interface Applicable disc format Loading mechanism Specification Load: Manual Release: (a) Electrical Release (Release Button) (b) Release by ATAPI command (c) Emergency Release 5 V +/- 5 % (Operating)
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DVD-Super Multi Interface Item Power Requirement Input Voltage Audio Interface Item Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Sampling rate Internal microphone Internal speaker / Quantity Video Interface Item Chipset Package Interface Supports ZV (Zoomed Video) port Video Memory Item Chipset...
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PCMCIA Port Item Supports card type Number of slots Access location Supports ZV (Zoomed Video) port Supports 32 bit CardBus System Board Major Chips Item Core logic USB 2.0 Super I/O controller MODEM Bluetooth Wireless 802.11 b+g PCMCIA/ 5 in 1 Card Reader Audio Codec Keyboard Item...
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Battery Item Package configuration Normal voltage Charge voltage LCD 14.1” inch Item Vendor & model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch Pixel Arrangement Display Mode Typical White Luminance (cd/m also called Brightness Luminance Uniformity Contrast Ratio Response Time (Optical Rise Time/Fall Time)msec...
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LCD Inverter Item Vendor & model name Brightness conditions Input voltage (V) Input current (mA) Output voltage (V, rms) Output current (mA, rms) Output voltage frequency (k Hz) AC Adaptor Item Input rating Maximum input AC current Inrush current Efficiency System Power Management ACPI mode Mech.
System BIOS Version: V0.1105 ATi 008.050I .038.000 VGA BIOS Version: KBC BIOS Version: xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number Produce Name Aspire 5050/3050 Manufacturer Name: Acer Inc. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help Select Item ↑ ↓ ← → Exit Select Menu Chapter 2 during POST (when “Press <F2>...
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: To choose a menu, use the cursor left/right keys (zx). To choose a parameter, use the cursor up/down keys ( wy). To change the value of a parameter, press por q.
ATi 008.050I .038.000 VGA BIOS Version: KBC BIOS Version: xxxxxxxxxxxxxxxxxxxxxx Serial Number Asset Tag Number Produce Name Aspire 5050/3050 Manufacturer Name: Acer Inc. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx UUID: Help Select Item ↑ ↓ ← → Exit Select Menu NOTE: The system information is subject to different models.
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Parameter Description UUID Number This will be visible only when an internal LAN device is presenting. UUID=32bytes Chapter 2...
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. Information Main System Time: System Date: System Memory: Extended Memory: Video Memory: Quiet Boot: Power on display:...
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The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter System Time Sets the system time. The hours are displayed with 24-hour format. System Date Sets the system date. System Memory This field reports the memory size of the system.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Supervisor Password Is : User Password Is : HDD 0 Password Set Supervisor Password Set User Password Set HDD 0 Password Password on Boot Help Select Item ↑...
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Primary HardDisk Security Password on Boot NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget your password.
Removing a Password Follow these steps: Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: Type the current password in the Enter Current Password field and press e. Press e twice without typing anything in the Enter New Password and Confirm New Password fields.
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If the current password entered does not match the actual current password, the screen will show you the Setup Warning. If the new password and confirm new password strings do not match, the screen will display the following message. Chapter 2...
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay. Information Main Boot priority order: 1: CD-ROM: PIONEER DVD-RW DVR-K17RS- (PM) 2: USB CD-ROM:...
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main Exit Saving Changes Exit Disarding Changes Load Setup Defaults Discard Changes Save Changes Help ↑ ↓ Select Item ← → Exit Select Menu The table below describes the parameters in this screen.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: New versions of system programs New features or options Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: If you key in wrong HDD password for three time, “HDD password error code” would display on the screen. See the image below. If you need to solve HDD password locked problem, you can run HDD_PW.EXE Key in “hdd_pw 15494 0”...
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Remove BIOS Password: If you key in wrong Supervisor Password for three time, “System Disabled” would display on the screen. See the image below. Chapter 2...
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If you need to solve BIOS password locked problem, you can run BIOS_PW.EXE Key in “bios_pw 14452 0” Choose one upper-case string Reboot the system and key in “qjjg9vy” or “07yqmjd” to BIOS user password. Chapter 2...
Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers...
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: Turn off the power to the system and all peripherals. Unplug the AC adapter and all power and signal cables from the system. Remove the battery pack.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
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LCD Panel Screw List Item Description SCW HEX NYL I#R-40/O#4-40 L5.5 SCREW MACH WAFER M2*L4 NI CPU SCREW M2.5*4.3L (2.3 KG) CPU SCREW M2.5*4.3L (1.55 KG) SCREW M2.5-6 SCRW M2.5*L8(NON NYLOK) SCREW M2*3 NYLON 1JMCPC-420325 SCREW SCREW M2.5*4L(NYLOCK)BLACK ZN SCREW M2.5X6 SRW M2.5*8L B/ZN NYLOK 700 SCRW M2.5*L3(NON NYLOK) SCREW M3x4(86.9A524.4R0)
Removing the HDD Module/the Memory/the Wireless LAN Card/the Modem Board/the ODD Module and the LCD Module Removing the HDD Module Remove the two screws fastening the HDD cover. Detach the HDD cover from the main unit. Remove the screw holding the HDD module as shown. Then disconnect the entire HDD module from the main unit.
Remove the wireless LAN card from the socket. Remove the two screws holidng the modem board to the main board as shown. Detach the modem board from the main board then disconnect the modem board cable. Removing the ODD Module Remove one screw holding the ODD module on the bottom side.
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Remove the two screw fastening the keyboard to the upper case. Disconnect the microphone cable from the launch board. Take out the wireless LAN antenna set from the guide-line as shown. Disconnect the LCD cable from the main board. Disconnect the lid switch cable from the main board. If you laptop has CCD module (web camera module), please disconnect CCD cable as shown.
Disassembling the Main Uint Separating the Main Unit into Upper Case and Lower Case Assembly Remove three screws fastening the upper case assembly and the lower case assembly. Remove 18 screws (M2.5L6x17; M2.0L1.7x1) holding the upper assembly and the lower case assembly on the bottom.
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Detach the Bluetooth module from the lower case and then detach the Bluetooth cable. Disconnect the speaker cable fro the main board. Disconnect the microphone cable from the main board. Remove the two screws fastening the main board to the lower case. Carefully detach the main board from the lower case as shown.
Disassembling the LCD Module (with video camera) Remove the six screw caps as shown. Remove the six screws holding the LCD bezel. Then detach the LCD bezel from the LCD module. Take out the inverter from the LCD cover and disconnect the LVDS cable as shwon. Disconnect the inverter cable then take out the inverter.
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13. Then remove the left LCD bracket from the LCD. 14. Tear off the mylar fastening the LCD cable. 15. Disconnect the LCD cable from the LCD. Chapter 3...
Disassembling the External Modules Disassembling the HDD Module Remove two screws holding the HDD bracket. Then remove two screws fastening the HDD braket on the other side. Remove the HDD bracket. Disassembling the ODD Module Remove the two screws holding the ODD bracket. Then remove the ODD bracket.
Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.
External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. Go to the diagnostic memory in the test items.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure If the voltage is not correct, replace the power adapter. If the voltage is within the range, do the following: Replace the System board.
Check the Battery Pack To check the battery pack, do the following: From Software: Check out the Power Management in control Panel In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer.
Index of Error Messages Error Code List Error Codes <No error code> <No error code> Error Message List Error Messages Failure Fixed Disk Stuck Key Keyboard error Keyboard Controller Failed Keyboard locked - Unlock key switch Monitor type does not match CMOS - Run Setup Shadow RAM Failed at offset: nnnn System RAM Failed at offset: nnnn...
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Error Message List Error Messages System timer error Real time clock error Previous boot incomplete - Default configuration used Memory size found by POST differed from CMOS Diskette drive A error Incorrect Drive A type - run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed...
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Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. No beep, power-on indicator turns on and LCD is blank. No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT.
Phoenix BIOS Beep Codes Code Beeps Verify Real Mode Disable Non-Maskable Interrupt (NMI) Get CPU type Initialize system hardware Initialize chipset with initial POST values Set IN POST flag Initialize CPU registers Enable CPU cache Initialize caches to initial POST values Initialize I/O component Initialize the local bus IDE Initialize Power Management...
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Code Chapter 4 Beeps Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device initialization 2-1-2-3 Check ROM copyright notice Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice...
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Code Beeps Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives...
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Code Code Chapter 4 Beeps Prepare Boot Initialize DMI parameters Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional) Check virus and backup reminders Try to boot with INT 19 Initialize POST Error Manager (PEM) Initialize error logging Initialize error display function Initialize system error handler PnPnd dual CMOS (optional)
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Code Beeps Boot to Mini DOS Clear Huge Segment Boot to Full DOS Chapter 4...
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed.
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Power-Related Symptoms Symptom / Error The system doesn’t power-off. Battery can’t be charged PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) PCMCIA slot pin is damaged. Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.
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Power Management-Related Symptoms Symptom / Error The system doesn't resume from hibernation mode. The system doesn't resume from standby mode after opening the LCD. Battery fuel gauge in Windows doesn’t go higher than 90%. System hangs intermittently. Peripheral-Related Symptoms Symptom / Error System configuration does not match the installed devices.
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Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work. Modem-Related Symptoms Symptom / Error Internal modem does not work correctly. NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 94. Action in Sequence Reconnect touchpad cable.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: Run the advanced diagnostic test for the system board in loop mode at least 10 times.
System Check” on page 77.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: Non-Acer devices Printer, mouse, and other external devices Battery pack Hard disk drive...
Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get. RJ45 Connector Fan Connector CN11 So-Dimm Connector (4H) CN10 So-Dimm Connector (8H) Power Board Connector CRT Connector CPU ATHLON64 North Bridge RS485 CN12...
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South Bridge SB460 CN19 PCMCIA Connector CN13 ODD Connector Jumper Settings/Clear BIOS Password Procedures Please see the bottom side of the main board. Find G1 jumper and short the jumper to clear BIOS password. Chapter 5 Battery Connector SW11 Wireless Switch SW12 Bluetooth Switch G1: CMOS clear Jumper...
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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BATTERY PACK LI+ 9CELL 2.4MAH SANYO WIRELESS LAN BOARD 802.11BG FOXCONN ATHEROS EU WIRELESS LAN BOARD 802.11BG FOXCONN BCM4318 MODEM BOARD FOXCONN T60M845.01 TOUCHPAD BOARD SYNAPTICS TM51-389 LED BOARD Acer Part No. AP.06501.007 AP.06503.011 AP.06506.003 BT.00603.014 BT.00604.006 BT.00605.002 BT.00603.012 BT.00604.005 BT.00605.003 BT.00903.004 54.A74V1.001...
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POWER CORD 10A 250V 3PIN BK SOUTH AFRICA POWER CORD 10A 250V SWISS POWER CORD 2.5A 250V AUSTRALIA POWER CORD 2.5A 250V SOUTH AFRICA BK POWER CODE 7A 125V JAPAN 2PIN Acer Part No. 54.TB2V1.001 54.A74V1.003 50.TCZV1.006 50.TCZV1.001 50.TCZV1.002 50.TCZV1.003 27.01518.781 27.01518.591...
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Part Name and Description LOWERCASE W/SPEAKER SPEAKER MIDDLE COVER W/MICROPHONE (TRAVELMATE) MIDDLE COVER W/MICROPHONE (ASPIRE) FRONT COVER DIMM COVER HDD COVER TOUCHPAD BRACKET UPPER CASE (TRAVELMATE) UPPER CASE (ASPIRE) Acer Part No. 60.TCZV1.001 23.TCZV1.003 60.TCZV1.003 60.ADKV1.003 42.TCZV1.003 42.TCZV1.002 42.TCZV1.001 33.TCZV1.001 60.TCZV1.002 60.ADKV1.002...
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CPU DOTHAN730 1.6GMHZ INTEL CPU DOTHAN740 1.73GMHZ INTEL CPU DOTHAN725A 1.6GMHZ INTEL CPU CEL-M370 1.5G MHZ INTEL CPU CEL-M380 1.6GMHZ INTEL CPU CEL-M390 1.7GMHZ INTEL CPU CEL-M360 1.4GMHZ INTEL DVD-RW MODULE 8X Acer Part No. 6M.TB2V1.001 33.TB2V1.002 33.TB2V1.003 42.TB2V1.003 KO.0240A.005 KO.02409.015 KC.NV001.370 KC.N0001.730...
Model Definition and Configuration Aspire 5050 Series Acer Model Country Part AS505 India LX.AV 1ANW 30C.0 AS505 Indonesia LX.AV 1ANW 30C.0 AS505 Malaysia LX.AV 1ANW 30C.0 AS505 Philippines LX.AV 1ANW 30C.0 AS505 Singapore LX.AV 1ANW 30C.0 AS505 Thailand LX.AV 1ANW 30C.0...
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Acer Model Country Part AS505 USA/ LX.AV 1AWX Canada - 30J.00 Canadian French AS505 USA/ LX.AV 1AWX Canada - 30J.00 Canadian French AS505 Australia/ LX.AV 1AWX 305.00 Zealand AS505 USA/ LX.AV 1AWX Canada 305.00 AS505 ACLA- LX.AV 1AWX Spanish 305.01...
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Acer Model Country Part AS505 Philippines LX.AV 1ANW 30C.0 AS505 Malaysia LX.AV 1ANW 30C.0 AS505 Thailand LX.AV 1ANW 30C.0 AS505 Thailand LX.AV 2WXM 30J.01 AS505 EMEA Belgium LX.AV 1AWX 30J.03 AS505 EMEA Middle LX.AV 1AWX East 30J.04 AS505 EMEA Middle LX.AV...
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Acer Model Country Part AS505 EMEA Eastern LX.AV 1AWX Europe 30J.03 AS505 EMEA Denmark LX.AV 1AWX 30J.02 AS505 EMEA France LX.AV 1AWX 30J.02 AS505 EMEA Germany LX.AV 1AWX 30J.02 AS505 EMEA Germany LX.AV 1AWX 30J.02 AS505 EMEA Holland LX.AV 1AWX 30J.03...
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Acer Model Country Part AS505 EMEA Slovenia/ LX.AV 1AWX Croatia 30J.03 AS505 EMEA Portugal LX.AV 1AWX 30J.03 AS505 EMEA Sweden/ LX.AV 1AWX Finland 30J.02 AS505 EMEA Turkey LX.AV 1AWX 30J.04 AS505 EMEA Switzerland LX.AV 1AWX 30J.04 AS505 EMEA LX.AV 1AWX 30J.04...
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Acer Model Country Part AS505 EMEA France LX.AV 1AWX 30J.02 AS505 EMEA Belgium LX.AV 1AWX 305.01 AS505 EMEA Middle LX.AV 1AWX East 305.03 AS505 EMEA Eastern LX.AV 1AWX Europe 305.02 AS505 EMEA Germany LX.AV 1AWX 305.02 AS505 EMEA Greece LX.AV 1AWX 305.03...
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Acer Model Country Part AS505 EMEA Holland LX.AV 1AWX 305.02 AS505 EMEA France LX.AV 1AWX 305.02 AS505 EMEA Eastern LX.AV 1AWX Europe 305.02 AS505 EMEA Spain LX.AV 1AWX 305.03 AS505 EMEA Slovenia/ LX.AV 1AWX Croatia 305.03 AS505 EMEA Eastern LX.AV...
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Acer Model Country Part AS505 EMEA South LX.AV 1AWX Africa 305.01 AS505 EMEA Norway LX.AV 1AWX 305.02 AS505 EMEA Russia LX.AV 1AWX 305.02 AS505 EMEA Sweden/ LX.AV 1AWX Finland 305.02 AS505 EMEA France LX.AV 1AWX 305.02 AS505 EMEA Italy LX.AV 1AWX 305.03...
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Acer Model Country Part AS505 USA/ LX.AV 2WXM Canada - 30J.02 Canadian French AS505 ACLA- LX.AV 2WXM Spanish 30J.02 AS505 ACLA- LX.AV 1AWX Spanish 30J.04 AS505 Australia/ LX.AV 1ANW 30C.0 Zealand AS505 Malaysia LX.AV 1AWX 305.04 AS505 Malaysia LX.AV 1ANW 30C.0...
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Acer Model Country Part AS505 EMEA Russia LX.AV 1AWX 30J.05 AS505 EMEA Holland LX.AV 1AWX 30J.05 AS505 EMEA Russia LX.AV 1AWX 305.04 AS505 EMEA Sweden/ LX.AV 1AWX Finland 30J.05 AS505 EMEA Slovenia/ LX.AV 1AWX Croatia 30J.05 AS505 Thailand LX.AV 2NWX 30C.0...
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Acer Model Country Part AS505 EMEA Middle LX.AV 1ANW East 30C.0 AS505 EMEA France LX.AV 1ANW 30C.0 AS505 EMEA Russia LX.AV 1ANW 30C.0 AS505 EMEA Middle LX.AV 1AWX East 305.04 AS505 EMEA Eastern LX.AV 1AWX Europe 30J.05 AS505 EMEA Russia LX.AV...
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Acer Model Country Part AS505 EMEA Switzerland LX.AV 1AWX 30J.06 AS505 EMEA Portugal LX.AV 1AWX 30J.06 AS505 EMEA Spain LX.AV 1AWX 30J.06 AS505 EMEA Germany LX.AV 1AWX 30J.06 AS505 EMEA Germany LX.AV 1AWX 30J.06 AS505 EMEA Middle LX.AV 1AWX East 30J.07...
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Acer Model Country Part AS505 EMEA Holland LX.AV 1AWX 30J.06 AS505 EMEA Italy LX.AV 1AWX 30J.07 AS505 EMEA Denmark LX.AV 1AWX 30J.07 AS505 EMEA France LX.AV 1AWX 30J.06 AS505 EMEA Norway LX.AV 1AWX 30J.07 AS505 EMEA Norway LX.AV 1AWX 30J.07...
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Acer Model Country Part AS505 EMEA Eastern LX.AV 1AWX Europe 30J.06 AS505 EMEA Sweden/ LX.AV 1AWX Finland 30J.06 AS505 EMEA LX.AV 1AWX 30J.08 AS505 EMEA LX.AV 1AWX 30J.08 AS505 EMEA Turkey LX.AV 1AWX 30J.07 AS505 EMEA Italy LX.AV 1AWX 30J.07...
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Acer Model Country Part AS505 EMEA Germany LX.AV 1AWX 305.05 AS505 EMEA Middle LX.AV 1AWX East 305.06 AS505 EMEA Denmark LX.AV 1AWX 305.04 AS505 EMEA Belgium LX.AV 1AWX 305.05 AS505 EMEA Eastern LX.AV 1AWX Europe 305.05 AS505 EMEA LX.AV 1AWX 30J.08...
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Acer Model Country Part AS505 EMEA Greece LX.AV 1AWX 305.05 AS505 EMEA Israel LX.AV 1AWX 305.06 AS505 EMEA France LX.AV 1AWX 305.04 AS505 EMEA Italy LX.AV 1AWX 305.05 AS505 EMEA Eastern LX.AV 1AWX Europe 305.05 AS505 EMEA Holland LX.AV 1AWX 305.06...
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Acer Model Country Part AS505 EMEA Russia LX.AV 1AWX 305.04 AS505 EMEA Sweden/ LX.AV 1AWX Finland 305.05 AS505 EMEA Slovenia/ LX.AV 1AWX Croatia 305.06 AS505 EMEA Portugal LX.AV 1AWX 305.06 AS505 EMEA Switzerland LX.AV 1AWX 305.06 AS505 EMEA LX.AV 1AWX 305.06...
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Acer Model Country Part AS505 India LX.AV 2NWX 30C.0 Descriptio DIMM AS5052N ATTL5 N14.1 SO512 WXMi WXGA MBII5 LINPUSIL1 UMAC 1*512/80/ BT/6L/5R/ CB_bg_0.3 C_AN Wirele DIMM HDD 1 (GB) N80G NSM8 ABT_ B5.4K ATH54 13BG Blueto VOIP Phone FOX_ BRM_...
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows XP Home, Windows XP Pro environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
XP Pro Environment Test ® Specification View Sonic E72f 17" PerfectFlat color CRT Area with 1280*1024 COMPAQ FP 7317 17” LCD area with 1024*768 ACER AL722 17" LCD area with 1024*768 Gateway FPD1730 17”(1280*1024) CMV CM-930D 17" LCD (1280*1024) BenQ FB8225 Panasonic PT-LC80U FERGUSON DV3 (QSMC) SONY Trinitron 14"\VPL-CX5...
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INTOPIC USB 2.0 4-Port Notebook Card(CardBus)(QSMC) 3COM 11 Mbps Wireless LAN PC Card(QSMC) PLANEX 54 Mbps Wireless LAN PC Card LINKSYS Wireless-B Notebook Adapter(QSMC) Intel 802.11B/G ACER PS2 keyboard Logitech PS2 keyboard Sandisk 256MB SD Card Simpletech 128MB SD Card Sandisk 1.0G SD Card...
XP Home Environment Test ® Specification View Sonic E72f 17" PerfectFlat color CRT Area with 1280*1024 COMPAQ FP 7317 17” LCD area with 1024*768 ACER AL722 17" LCD area with 1024*768 Gateway FPD1730 17”(1280*1024) CMV CM-930D 17" LCD (1280*1024) BenQ FB8225 Panasonic PT-LC80U FERGUSON DV3 (QSMC) SONY Trinitron 14"\VPL-CX5...
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INTOPIC USB 2.0 4-Port Notebook Card(CardBus)(QSMC) 3COM 11 Mbps Wireless LAN PC Card(QSMC) PLANEX 54 Mbps Wireless LAN PC Card LINKSYS Wireless-B Notebook Adapter(QSMC) Intel 802.11B/G ACER PS2 keyboard Logitech PS2 keyboard Sandisk 256MB SD Card Simpletech 128MB SD Card Sandisk 1.0G SD Card...
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
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AFLASH Utility 55 Audio 39 Battery Pack 65 BIOS 33 package 33 password control 33 ROM size 33 ROM type 33 vendor 33 Version 33 BIOS Supports protocol 33 BIOS Utility 43 Navigating 44 Onboard Device Configuration 50 Security 48, 49 System Security 54 Board Layout Top View 4, 95...
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System Memory 34 System Utilities 43 Test Compatible Components 139 Top 95 Touchpad Check 79 Troubleshooting 75 Undetermined Problems 94 USB 39 utility BIOS 43 Video 39 Windows XP Environment Test 140, 142 Index...
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