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Philips 43HFL5114 Professional Installation Manual
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Philips 43HFL5114 Professional Installation Manual

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Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
43" (43HFL5114)
Find information at
http://www.philips.com/support/
Get support at
https://www.philips.com/pds/support/
Professional Installation Manual
Status:
Approved
Version:
4.0
Date:
December 2020
Author:
Bert De Latter
o cerca il tuo prodotto tra le
xxHFL5014/12
xxHFL5014W/12
xxHFL5114/12
xxHFL5114U/12
xxHFL5114W/12
xxHFL6014U/12
xxHFL6114U/12
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Philips HFL5114

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  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Philips HFL5114 43" (43HFL5114) o cerca il tuo prodotto tra le migliori offerte di Televisori Find information at http://www.philips.com/support/ Get support at https://www.philips.com/pds/support/ Professional Installation Manual xxHFL5014/12 xxHFL5014W/12...
  • Page 2 Added example for HLS stream in channel list  Update apps sync status screen  Change icons in Philips dashboard Note: The changes in version 3.0 require to have SW version 105.001.xxx.xxx, the next SW release after 105.000.239.002 - 1 -...

  • Page 3: Table Of Contents

    Table of Contents Version history: ........................... - 1 - General information ........................- 8 - Notice ..........................- 8 - Help and support ......................... - 8 - Definitions, Acronyms and Abbreviations ................- 9 - How to navigate, open menu’s and make selections ............- 9 - Requirements before starting the installation of a TV ..............
  • Page 4 General information ......................- 25 - 6.1.1 Store settings in the Professional Settings menu ............- 25 - 6.1.2 Professional session ....................- 25 - 6.1.3 Exit Professional menu after installing apps ............. - 25 - Overview ..........................- 26 - Upgrade and Clone ......................
  • Page 5 Android Settings ........................ - 76 - 6.17 Reset ..........................- 76 - Professional setting wizards ...................... - 78 - Philips Home Dashboard configuration ................- 78 - 7.1.1 Show Account Icon ....................- 79 - 7.1.2 Show Assistant Icon ....................- 79 - 7.1.3...
  • Page 6 7.3.2 Welcome Screen Configuration ................. - 96 - Manage ThemeTV ......................- 98 - Manage MyChoice ......................- 101 - 7.5.1 How does it work ..................... - 101 - 7.5.2 How to configure MyChoice ..................- 101 - 7.5.3 Platform specific ...................... - 102 - 7.5.4 MyChoice RC commands ..................
  • Page 7 TV Channels ........................- 119 - Cast ..........................- 120 - 8.3.1 What is Chromecast built-in? .................. - 120 - 8.3.2 TV implementation ....................- 120 - 8.3.2.1 Chromecast: Full TV control ..................- 120 - 8.3.2.2 Chromecast: Installer backend solution ..............- 122 - 8.3.3 Dependencies ......................
  • Page 8 8.9.2 SmartInfo Application ....................- 136 - IP TV installation ........................- 137 - Setup ..........................- 137 - Settings for installing IPTV ....................- 137 - Installing IP Channels ....................... - 138 - IP over RF cable using DOCSIS ..................- 138 - Make TV visible in CMND ....................

  • Page 9: General Information

    1. General information In this document, you can find information on how to install the Philips Professional TV’s from the xxHFL5014 and xxHFL6014U range. This document is intended for the System Integrator or the responsible technician of the location this device will be placed. You will find descriptions on what functions these platforms support and how to use them.

  • Page 10: Definitions, Acronyms And Abbreviations

    Digital Video Broadcasting - Cable HTTP: Hyper Text Transfer Protocol IIC: Instant Initial Cloning Infrared JAPIT: ‘JSON API for TV’ is the API specification to control the Philips TV JEDI: Java Enterprise Display Interface LCN: Logical Channel Number MegaByte MHz:...

  • Page 11: Requirements Before Starting The Installation Of A Tv

    2. Requirements before starting the installation of a TV Before starting the installation, make sure that you have everything you need at hand. You need a USB device and a remote control. 2.1 Remote control 2.1.1 Master remote control 22AV9573A or 22AV9574A It’s best to use the green RC as it has specific functions for this product range but the orange RC can still be used as well.

  • Page 12: Guest Remote Control 22Av1905A Or 22Av1905B

    2.1.2 Guest remote control 22AV1905A or 22AV1905B 22AV1905A 22AV1905B Note: The 22AV1905B remote control can be ordered as an accessory if you would already have a 22AV1905A (2019) and would like to replace it with the same remote control but with the Netflix button.

  • Page 13: Accessory Remote Controls

    2.1.3 Accessory remote controls 22AV1604B 22AV1601B 22AV2005B 22AV2025B Healthcare RC Easy RC Digit RC Voice RC Note: previous RC’s with digits will NOT work with the 5014/6014 TV series as the code sent by the RC for some keys is different. If your customer needs digit keys on a remote, one of above remote controls is to be used and not any other previous RC.

  • Page 14: How To Reset A Guest Rc To The Default Settings

    Mode: Buttons combination: Blue (default) “Home” and “Blue” Yellow “Home” and “Yellow” Red “Home” and “Red” Green “Home” and “Green” 0 “Home” and “Clock” 1 “Home” and “Channels” 2 “Home” and “Arrow up” 3 “Home” and “TV” 4 “Home” and “Arrow left” 5 “Home”...

  • Page 15: Professional Settings Menu

    Below you can find a table how to match the TV settings and the settings as they can be used in the guest RC for RC6: Mode: Buttons combination: Blue (default) “Home” and “Volume down” Yellow “Home” and “Channel down” Red “Back”...

  • Page 16: Software Upgrade

    2.3 Software upgrade For the best guest experience, it is highly recommended to use the latest software version available. Go to: http://www.philips.com/support/  Select your country, enter the model number and download the latest software version available from the support page ...

  • Page 17: Clone Folder Structure

    2.4 Clone folder structure Below you can find the menu structure of a clone file. The content of this will be the same between xxHFL5014 and xxHFL6014 TV’s. This also means that you can clone the data from xxHFL5014 in xxHFL6014 and vice versa without having to change the folder name.

  • Page 18: Find Out The State Of The Tv

    3. Find out the state of the TV It is important to know if a TV is in Virgin mode (out of the box) or installed before. When installing a newly bought TV, it will be in virgin mode. 3.1 Virgin mode If you can see below screen, you know that the TV is in ‘out of the box’...
  • Page 19 Note: When you enter the CSM menu using the key code a text file (CMS.txt) will be written to your USB memory device if it’s connected to your TV in order to have a copy of the CSM data. You can navigate between the 9 CMS pages using “Up/Down”. - 18 -...

  • Page 20: Reinstall Tv

    4. Reinstall TV 4.1 Reinstall the TV manually If you want to start an installation from scratch you can always reinstall the TV. All settings will be reset to the default values and channel list will be cleared. Note: Some settings like webservice url, roomID, manual date and time, professional mode, professional menu pin lock and logging url will not be reset, If you want these settings to be changed you will need to do this after the reinstallation has finished.

  • Page 21: Reinstall Via A Script In The Clone File

    Select [Yes] and press the “OK” button to reinstall the TV. You will see that the TV will apply a reset and restart into IIC mode. 4.2 Reinstall via a script in the clone file To automatically reinstall the TV, load a new clone file and load new SW you can use this script. In the ‘MasterCloneData’...

  • Page 22: Virgin Installation Wizard

    5. Virgin installation wizard Out of the box a new TV will be in virgin mode. This means that you will have to go through the virgin installation wizard to apply the first settings of the TV. You might need to wake up the TV from standby. 5.1 Instant Initial Cloning (IIC) 5.1.1 Virgin installation...
  • Page 23  Connect the mains power to the TV  Wake up the TV from STBY if required  The TV will automatically detect the new SW version and the clone file and upgrade both  During this process you will see following (no user interaction needed): o Detection of the Software and Clone file o Downloading the SW from USB to TV will start o After the downloading phase, you will see that the SW upgrade will start.
  • Page 24 o After the software upgrade, the TV will reboot and will go again to the cloning screen where the clone file from the USB stick will be loaded in TV Note: First, you will see “Downloading”; once downloaded you will see a message that you can remove the USB stick: - 23 -...

  • Page 25: Settings During Virgin Installation

    o If you don’t press “OK” once processing is done, the TV will go to standby after 30 minutes. You can press “OK” to close the overview screen, the installation is done and you can start using the TV. If a clone file and/or software is sent out over IP or RF the same process will happen automatically. 5.2 Settings during virgin installation When you skip the IIC screen, you will be able to set the room ID.

  • Page 26: Professional Settings

    6. Professional Settings 6.1 General information In this chapter, you can find information about all professional settings that can be changed. To start you have to open the [Professional Settings] menu. Using the guest remote control, press the following keys sequentially: “3 1 9 7 5 3 mute” or “mute left right up down ok”. 6.1.1 Store settings in the Professional Settings menu When you exit the professional menu, you will see a message that all your settings are stored and...

  • Page 27: Overview

    6.2 Overview o Navigate to the [Overview] menu o Open this menu item o You will get an overview screen with all the settings that are set in the TV, this overview can be used to see the settings without having to navigate to all menu’s separately o Using the “arrow up/down”...
  • Page 28 o Select the [Current Firmware and Clone info] menu o You can see the SW version and the dates when the last cloning actions were done o Select [Next] and press “OK” to see the second page o Select [Previous] and press “OK” to see the first page o Select [Close] and press “OK”...
  • Page 29 o On the top of the page you will see a waiting animation while cloning is ongoing, once finished it will change to Successful o During the cloning process there will be a [Cancel] button available on the bottom of the page, press “OK”...
  • Page 30 Networks] [Control Over [WebServices] [IPUpgradeService] menu o Select the [Clone RF to TV] menu o Using this you will be able to clone to the TV over RF, this happens automatically when a clone is being played out on RF by CMND.

  • Page 31: Switch On Settings

    MHz. So, if you do a playout on another frequency as set in the TV, the TV will do a fallback scan in order to find it. Make sure the frequency is not used by any other tv-, radio- or data mux. o [Scan Mode]: Define when the TV shall scan the RF stream for updates ...

  • Page 32: Channel Settings

    6.4.1 Channel Settings o Navigate to the [Channel Settings] [Switch On Channel Filter] menu o You will see a list of channel filters, your selection will be the default selected channel filter when opening the channel list o This list also contains the theme’s o The channel list you have selected will also be shown in the recommended screen in the dashboard...

  • Page 33: Sound Settings

    o Navigate to the [Feature Settings] [Apps] menu o You will see a list of the installed apps and you can select an app you want to show as switch on application Note: This menu is only accessible when [Apps] is selected in the [Switch On Feature] menu.

  • Page 34: Subtitles

    o Navigate to the [Picture Settings] [Picture Style] menu o Change the default Picture Style to your preference, [Natural] gives the best picture settings 6.4.5 Subtitles o Navigate to the [Subtitles] menu o You will see below items: o [Off]: Change the default subtitles setting to Off o [On]: Change the default subtitles setting to On...

  • Page 35: Content Rating

    words to let them know what is onscreen 6.4.7 Content Rating o Navigate to the [Content Rating] menu o You will see below item: o [Rating Level]: In the rating level you can set a minimum rating level to watch rated programs Note: The list of rating levels depends on your country...

  • Page 36: Identification Settings

    6.5 Identification Settings 6.5.1 RoomID o Navigate to the [Identification Settings] [RoomID] menu o This is a (maximum) 5 digits number that can be used to distinguish between different floors/rooms/setups when using CMND Intention is to fill in the room number in this field 6.5.2 Premises Name...

  • Page 37: Device Name

    6.5.4 Device Name o Navigate to the [Identification Settings] [Device Name] menu o You will see below items: o [Force Custom Name]: When [On] the custom defined name will be used, when [Off] the RoomID will be used (RoomXXXXX) o [Custom Name]: Define the TV name to show on mobile devices for casting 6.5.5 Installer Identification...

  • Page 38: Dashboard

    Navigate to the [Dashboard] [Select Dashboard] menu o You will see below items: o [Philips Home]: You need to press “OK” to access and change the Philips Default Dashboard configuration Note: How to do this is explained in the chapter “Philips Home Dashboard...
  • Page 39 o [Reload Dashboard After Network Restore]: If the network connection was lost and it is restored the custom dashboard will be reloaded if [Yes] or will not reloaded when [No] is selected o Navigate to the [Dashboard] [Fallback] menu o Fallback will happen to a locally stored version of the Dashboard when no connection can be made to the server when set to [On], when [Off] the Default...

  • Page 40: Features

    6.8 Features o Navigate to the [Features] menu o You will see the screen on the left 6.8.1 Apps o Navigate to the [Apps] menu o You will see the screen on the left o To start configuring your Apps you need to configuration wizard under...
  • Page 41 create an AutoProfile for you. You will not be able to modify the AutoProfile on the online portal with your AppControl account. You can also set it to [Manual] in order to use a configuration that is stored in your own AppControl account o [AppControl ID]: In this text field, you will see “Auto”...
  • Page 42 o After you have gone through the wizard you will be able to access the menu and access below menu items: o [Google PlayStore]: You can open the Google Play Store, you need to login with your personal Google account and install all the apps you want to have default installed in the TV Before exiting the Google Play Store,...
  • Page 43 Navigate to the [App Sync] menu o You will see below items: o [TV to SmartTV Server]: You can select [On] to upload apps to the Philips servers so they can be synced again to other TV’s or [Off] to disable this function when you...

  • Page 44: Smartinfo

    Navigate to the [SmartInfo] [Mode] menu Note: [SmartInfo] is only accessible when [Dashboard] [Select Dashboard] is set to [Philips Home] o The SmartInfo feature can be used in two ways, as interactive pages (Browser) or using an app. The two ways of using SmartInfo are mutually exclusive so they cannot be used both at the same time.

  • Page 45: Sharing

    o Navigate to the [SmartInfo] [Apps] menu Note: [Apps] will be empty if no SmartInfo app is loaded in TV o You will see a list of apps loaded in the TV, you need to select the app you want to see as SmartInfo browser Note: SmartInfo apps are not available from the Play Store, you need to create...
  • Page 46 o Navigate to the [Sharing] [Secure Sharing OFF Settings] menu Note: [Secure Sharing OFF Settings] is only accessible when [Secure Sharing] is set to [Off] o You will see below items: o [Google Cast]: This is to define how to connect to the TV for using Google Chromecast.

  • Page 47: Weather App

    [Off]: Disable that the TV can be discovered by the Philips TV Remote o [On]: Enable that the TV can be discovered by the Philips TV Remote Note: This is the “Philips TV remote 2.0” that you can find on the Appstore of your device 6.8.4...

  • Page 48: Themetv

    ThemeTV o Navigate to the [ThemeTV] menu Note: [ThemeTV] is only accessible when [Dashboard] [Select Dashboard] is set to [Philips Home] o You will see below items: o [Enable]: You can disable the ThemeTV via [No] or enable via [Yes] o [Manage]: You will be able to manage the ThemeTV, see chapter ‘Manage...

  • Page 49: Clock

    6.8.9 Clock o Navigate to the [Clock] menu. Here you can make changes for the (external) clock. In order to have a functional external clock the [Advanced][Power][Standby Mode] needs to be set to [Fast] o You will see below items: o [Display Clock on Radio Channel]: When you are on a radio channel you will see a radio background when [No]...

  • Page 50: Talkback

    o [Server Settings]: You can define the server URL that will host the banner content Note: Using CMND you will be able to send banners to TV 6.8.12 TalkBack o Navigate to the [Talkback] menu o You will see below items: o [Enable]: You can enable to show the talkback option in the dashboard using [Yes] or disable using [No]...
  • Page 51 o Navigate to the [Display Settings] menu o You will see below items: o [Display Filter]: You see a list of possible filters. Per filter you can enable using [Yes] or disable using [No] if you want to show the filter in the filter list o [OTT App in Channel List]: When [Yes], the OTT App channels will be listed in...
  • Page 52 updated, you can put this option [Off] or [On] o Navigate to the [RF Channel Installation] menu o You will see below items: o [Search for Channels]: See chapter ‘Channel installation wizard’ for more details about installing the channels o [Digital: Manual Installation]: This can be used to manually search for digital channels...
  • Page 53 o Navigate to the [Channel Settings] menu o You will see below items: o [EPG]:  [Enable]: You can enable EPG via [Yes] or disable via [No]  [Source]: The EPG data can come [From the Broadcaster] or [From the App] ...

  • Page 54: Sources

    o Navigate to the [OTT App Channels Installation] menu o You will see below items: o [Google Play Movies & TV]: When you open this menu, the channels linked to this OTT App will be added to the channel list Note: You can also have extra items available like [Haystack TV].
  • Page 55 o Navigate to the [USB break-in] menu o You can enable USB break-in using [On] or disable using [Off] Note: [USB break-in] is only accessible if [Enable Sources][USB Media Brower] is checked o Navigate to the [USB Auto Play] menu o You will see below items: o [Off]: From the moment a USB device is connected to the TV, no files will be...

  • Page 56: Date And Time

    Note: Above menus are only available when [EasyLink] is set to [On] o Navigate to the [HDMI Ultra HD] menu Note: This menu is only available for the xxHFL6014 o You will see below items: o [HDMI1 & 2]: Select [Optimal] to enable the highest quality HDMI signal for 4K Ultra HD (4K60 4:4:4), select [Standard] or [Off] if picture or...
  • Page 57 o [Automatic NTP]: Date and time is received via the network o [Manual]: Date and time is set manually but will not be remembered after a power cycle. This option can be used in combination with JAPIT or SerialXpress to set the clock on startup via commands o Navigate to the [Source Channel] menu o You will see a list of installed channels,...
  • Page 58 available for your selected [Time Zone Country] o Navigate to the [Automatic Daylight Savings] menu Note: This menu in not accessible when [Source] is set to [Manual] o You will see below items: o [Off]: Daylight saving time is disabled, no time correction will be applied while switching between winter and summer time...

  • Page 59: Wireless And Networks

    o Navigate to the [OnScreen Clock Display] menu o You will see below items: o [Digital Clock]: You can set the clock to be shown as a digital clock o [Analogue Clock]: You can set the clock to be shown as an analogue clock o Navigate to the [Date Format] menu o You will see below items: o [Date Format]: You can select the...
  • Page 60 o Navigate to the [View Network settings] menu o You will get the network settings on your o You can navigate to the next page to see more details o Navigate to the [Wi-Fi Country/Region] menu o You get a list of countries and regions, you need to select what fits your setup o Navigate to the [Network Configuration] menu...
  • Page 61 o Navigate to the [Wake on LAN (WoL)] menu o You will see below items: o [Off]: Wake up via LAN is disabled o [On]: Wake up via LAN enables an external Server to wake up the TV from complete Standby (green) using the wired network connection.

  • Page 62: Network Control Tv Over Ip

    o [WPS with PIN code]: Connect your TV wireless to the network using WPS with PIN code The yellow RJ48 Serial Xpress connector on the back side of TV is not the network connector o Navigate to the [Show Network Lost Message] menu o You will see below items: o [No]: Disable to show a message when...
  • Page 63 a Web Server will detect the presence of TVs in the IP Network using the TV Serial Number and Production code (and other data). You can put this option [Off] or [On] o [ProfessionalSettingsService]: Professional Settings Services allows changing or requesting the current Professional Settings Parameters.

  • Page 64: Input Control

    o [Port Settings]: Using this menu you can set the [WLS Port], this used to be set 9080 and was changed by default to 9079 linked to the upgrade from Android N to Android P 6.13 Input Control o Navigate to the [Input control] [Local Keyboard Control Lock] menu o You will see below items: o [Off]: All local keyboard buttons are enabled...
  • Page 65 o [Watch TV RC Key Mapping]: You can map the “Watch TV” button on the RC to different sources and to different apps installed on the Note: list will be depending enabling/disabling of features/sources and installed apps o [RC5 Keys Mapping]: You can map an RC5 command to an existing support RC key o When you open this action you will see a new screen and you will be able to [+ New RC...
  • Page 66 o Press and hold both the menu and the color button or digit button on the RC for about five seconds (You should not point the RC to the receiver on the TV) o To see the status of the remote control, while pointing at the TV, press and hold the “Mute”...

  • Page 67: Advanced

    o [Current Software Info]: When pressing “OK” you will see a message onscreen indicating the current software version of the remote control o [Update remote control software]: A wizard will appear to start the software update of the remote control ...
  • Page 68 o Navigate to the [Professional Mode] menu o You will see below items: o [Off]: To put the professional mode Off, this means your TV is in consumer mode o [On]: To put the professional mode On, this means your TV is configured as a Hospitality TV Note: this option should always be set to [On] to be able to use the TV as a...
  • Page 69 standby. When [Off], there will be no power LED indication. o [LED Power Indicator Intensity]: If [LED Power Indicator] is set to [On], then intensity [Minimum], [Medium] or [Maximum] Note: [LED Power Indicator Intensity] is only available for 19HFL5014W bedside TV o Navigate to the [Touch Control LED] menu o You will see below items: o [Blue]: You can define the intensity of...
  • Page 70 TV in order to protect your copy protected content (DRM). If you are interested to use it, please contact the local Philips country sales manager. Note: You can download the certificate of the TV needed for generating the encrypted VSecure keys via [Load Keys to USB] or via JAPIT or via SerialXpress.

  • Page 71: Tv Settings

    o Navigate to the [Diagnostic Logging] menu o You will see below items: o [Enable]: You can enable diagnostic logging via [Yes] or disable it via [No] o [Destination]: You can set the location where the data should be stored to [Internal], [Portal], [USB] or [Server].

  • Page 72: Picture

    6.15.1 Picture o Navigate to the [Picture] menu Note: These settings will be applied when using the [Switch on Settings][Picture Settings][Picture Style][Personal] o You will see below items: o [Colour]: You can adjust the level of colour from black & white to the highest colour saturation using the slider o [Contrast]: You can adjust the level of...

  • Page 73: Sound

    [Off], [Standard], [Best Power] or [Best Picture] o [Dynamic Contrast]: Set the level at which the TV automatically enhances the details in the dark, middle and light areas of the picture via [Off], [Minimum], [Medium] or [Maximum] o [Video Contrast]: Adjust the level of the contrast of the picture signal via the slider o [Gamma]: Set a non-linear setting for...
  • Page 74 o Navigate [Sound] [Sound Management] menu o You will see below items: o [TV Speakers]: You can set the TV to play sound on TV using [On] or on the connected audio system using [Easylink Autostart] or you can disable the speakers using [Off] Note: The audio system (supporting ARC) must be connected via HDMI...

  • Page 75: Audio Language Preference

    o [Audio Out Format]: Set the audio out signal of the TV to fit with the sound capabilities of the connected Home Theatre System [Stereo (uncompressed)], [Multichannel], [Multichannel (bypass)] or [Dolby Digital Plus] o [Audio Out Leveling]: Select the level out of the volume of the Home Theatre System and the TV when switching over from one to the other to [More],...

  • Page 76: Accessibility

    o [Secondary Text]: Select the next preference for text language in broadcast Note: For all the above items, make your selection and press “OK” to confirm your selection 6.15.5 Accessibility o Navigate to the [Accessibility] menu o You will see below items: o [Universal Access]: You can enable using [On] the universal access to activate special functions for hearing...

  • Page 77: Android Settings

    6.16 Android Settings o Navigate to the [Android Settings] menu o You will see the screen on the left Note: It is not recommended to make changes in this menu as this is only to be used by android developers 6.17 Reset o Navigate to the [Reset] menu o You will see the screen on the left...
  • Page 78 Note: You will see an erasing message for a while, all your settings will be reset and you will have to load a new clone file to the TV or perform an IIC installation. This action can take several minutes. - 77 -...

  • Page 79: Professional Setting Wizards

    7. Professional setting wizards 7.1 Philips Home Dashboard configuration The new UI also called `Philips home Dashboard` has received a major update in order to be more content-richer, easy to use, fast moving, smart, adaptive and is fully customizable. Default UI: Adapted UI: You are able to change all colours and backgrounds to map the color scheme of your customer’s...

  • Page 80: Show Account Icon

    7.1.1 Show Account Icon In the [Edit Dashboard Menu] you can show or hide the ‘Manage Account’ icon using [Show Account Icon] and selecting [On] or [Off]. 7.1.2 Show Assistant Icon In the [Edit Dashboard Menu] you can show or hide the ‘Click to speak’ icon using [Show Assistant Icon] and selecting [On] or [Off].
  • Page 81 Changes made towards the look and feel of the UI can be reverted or reset to its default values. This can be done by selecting the [Revert Session Changes] or [Reset] option within the same menu. You can change the [Background Panel] where you can: ...

  • Page 82: Manage Apps

    for the background images and it’s recommended to keep the file size of the background image around or below 1Mb to avoid impact on the navigation performance of the dashboard. You can change the [Side Panel] where you can:  Change the logo, this can be done in the same way as changing the background image and it can be in a .png or .jpg format.
  • Page 83 If you go to the Professional menu and navigate to [Features][Apps][Manage] you will open the wizard to configure your Apps settings. Once you have gone through the wizard your profile settings can be found back in the [Features][Apps][SmartTV Server Settings] submenu’s. In the wizard, you will be guided through several screens before you can access the menu to further configure your apps.
  • Page 84  If you choose [Yes] or [Continue] in the previous screen, you can choose to use an existing AppControl account using [Yes] or [No] if you want to configure the TV without an AppControl account.  If you select [No], you will need to choose to [Use Existing] or create a [New/Retry] one to create or use an ‘Auto generate AppProfile’.
  • Page 85  After you have created or loaded a profile or after you are using an existing or new ‘Auto generate AppProfile’ you will get a successful notification and move to the next screen where you see the profile is being synchronized ...

  • Page 86: Installing Apps Using Google Play Store

    From here onwards, you can access the menu to control your apps and manage them as explained in the ‘Apps’ chapter under ‘Professional Settings’. 7.2.2 Installing Apps using Google Play Store After you have gone through the wizard, you can access the menu to manage all the apps. If you need to change something and you want to access the menu again, you will need to go through the wizard again but reuse the AutoProfile that was created before or by entering your AppControl ID and Profile Name to be able to make changes to the existing profile.
  • Page 87 You need to sign in using your own Google account using your phone/computer or by entering your email and password using the onscreen keyboard. Note: When done, you will be logged out again from your personal account and no changes will be stored on your account as they will be linked to the TV’s profile Note: You can also connect a real keyboard to the TV - 86 -...
  • Page 88 After signing in you will see the PlayStore You can navigate and try to find apps or use the search function in the right upper corner to find apps you want to install. Once you have found the app you were looking for you can select and open the app in order to see more details or install the app - 87 -...
  • Page 89 Once downloading and installation is ongoing, you will see the progress. Once downloading and installing is ongoing you do not need to wait, you can go back to the previous screen and search for other apps you want to install. If you go back to the main screen and go to [My Apps], you will see a list of apps.

  • Page 90: Managing Apps Through The Appcontrol Portal

    If you see that there are no more updates available and installation of all apps is done, you can exit the professional menu. You will be asked to confirm that the installation was completely finished. You can go to the [Google PlayStore] or [Exit Professional Session] if you know everything is updated and installed.
  • Page 91 Once logged in you will go to the portal page: On the left side, there are 5 buttons:  Account: Here you can find and edit the details of your account. This includes the ‘App Control ID’ and ‘PIN Code’ that you will need to configure a TV ...
  • Page 92  Profiles: In the profiles page you can find back all profiles you have created with your account By default, there will be no profiles until you have created on using the Apps wizard on TV or if you have imported one or if you have created a profile o [+Create a new profile based on predefined]: When you click the upper right button, you can create an empty new profile.
  • Page 93 o [+ Import AutoProfiles]: As earlier explained you can generate an ‘Auto generate AppProfile’ in the TV. This is without having an account. If you decide to start using an account you can load an existing ‘Auto generate AppProfile’ into your account. As the name of this 'Auto generate AppProfile’...
  • Page 94 o [Add]: You can also add new apps into the profile using a search function. You need to select the correct [Device] and [App Type], [Search] and [Country] can be left blank to see all available apps. By default, there are only a few Portal (app type) apps available If you want to install PlayStore apps you need to search for App type = PlayStore This list will not contain any app by default.

  • Page 95: Add A Local App In The Tv

    After you [Apply], you will see the Terms and Conditions that you have to sign. Once you [Confirm], you will receive a confirmation email that you have to confirm in order to be approved. Once approved you will see below status indicating that you are authorized. You can still [Re- read the T&C] 7.2.4 Add a local app in the TV...

  • Page 96: Remove Or Update A Local Installed App From Tv

    "authorizationNeeded":0, "authorizationStatus":0, "authorizedDeveloper":0 7.2.5 Remove or update a local installed app from TV If you have installed a local apk from TV and you want to remove it again you can do this with below instructions.  Download your clone file to USB including apps ...

  • Page 97: Welcome Screen Configuration

    You can set the screensaver to start automatically after some fixed durations or disable it by choosing [Never]. 7.3.2 Welcome Screen Configuration In the [Professional Settings][Features][Welcome Screen][Welcome Screen Configuration] you can configure the welcome screen. The same can also be done through CMND where it’s possible to also work with multilingual text for the text messages.
  • Page 98 In the configuration screens, you can enable or disable all parts of the welcome screen. Note that you cannot change the position of any parts as the layout is fixed. You can also change the background content of the welcome screen. By default, there are two videos and one slideshow available.

  • Page 99: Manage Themetv

    7.4 Manage ThemeTV To manage ThemeTV you have to go to the [Professional Settings][Features][ThemeTV][Manage] menu. Using this feature, you will be able to add themes in the channel list selection. You can organize the channel list per theme or per language according to your preferences. In the Home Dashboard: In the source menu (top right on screen) after pressing “Channels”...
  • Page 100 When you open this [Manage] menu you will see following:  The themes you already added earlier (initially this is empty)  The possibility to add new themes (maximum 10). You can create a custom theme or add one from the predefined list. When adding a custom theme, this will not be translated when customers are using different languages.
  • Page 101  There is also a new function called “AutoComplete”. This will make it possible to add the not selected channels in the end of your channel list. When adding a new theme autocomplete function is default set to OFF and hence only the selected channels will be shown in the selected theme.

  • Page 102: Manage Mychoice

    In this manual we will cover only the configuration of MyChoice on the TV, all details about the account and credits are covered in a different manual. Please contact your Philips country sales manager to setup an account and buy the credits.

  • Page 103: Platform Specific

    You can navigate in this grid and by selecting an icon in Package 1 or Package 2 and by pressing “OK” you will see that the selection of your choice is highlighted. Doing so for all channels you can put channels in the package you want.

  • Page 104: Mychoice Rc Commands

    Compared to the previous platform the MyChoice packages are not mutually exclusive, meaning that it will be possible to activate both package 1 and package 2 at the same time. Please keep this in mind when creating the MyChoice packages as it requires a different mindset during the creation. 7.5.4 MyChoice RC commands There are a couple of key combinations that can be used in relation to MyChoice.
  • Page 105 The XML is built up like the following in case you want to activate a package. "Svc": "OfflineServices", "SvcVer": "4.0", "Cookie": 293, "CmdType": "Change", "Fun": "MyChoice", "CommandDetails": { "OfflineServiceParameters": { "TVUniqueID": "xyz1235abxc",  This represents TV’s serial number "RoomID": "45645" ...

  • Page 106: Manage Scheduler

    7.6 Manage Scheduler Navigate to the [Professional Menu] [Features] [Scheduler] menu, this function allows to set up different schedules on same or different sources when the feature is enabled. Navigate to the [Professional Menu] [Features] [Scheduler] [Manage] and open the menu You can add a new schedule by opening [+ New Schedule] You will see below items: o [Enable]: You can disable the new Scheduler via [No] or enable it via [Yes]...
  • Page 107 o [Feature Settings]: Switch On/To related to features: [Switch On Feature]: You can select between:   [None]: no [Switch On Feature] will be activated  [Dashboard]: will activate the dashboard  [SmartInfo]: will activated the SmartInfo page or SmartInfo app ...
  • Page 108 o [Priority/Order]: shows the priority based on the list of defined schedules You can change the order using the “Yellow” and “Blue” keys to move the selected schedule up and down. The highest schedule has the highest priority. o [Delete Schedule]: allows you to delete the individual schedule from the scheduling list o To get out of the wizard, press the “back”...

  • Page 109: Manage Channels

    7.7 Manage Channels You can manage your channels, this means you can rename, reorder, hide/show, blank/non-blank the channels. This can also be done using CMND. To manage your channels, you have to go to the [Professional Settings] [Channels] [Manage] menu. When you open this menu, you will get an overview of the installed channels.

  • Page 110: Hide/Show Channels

    7.7.2 Hide/Show channels By using the hide/show channels, you will hide or show a channel in the channel list. Go to the manage channel list, select the channel you want to hide or unhide. Press ”Options”, select [Hide] (when channel is currently visible) or [Unhide] (when channel is currently hidden) to hide or show the channel.

  • Page 111: Remove Channels

    7.7.5 Remove channels You can select a channel you want to remove and press ”Options”, select [Remove]. You will get a confirmation screen where you can select [Yes] to remove the channel from the list. 7.7.6 Re-number channels Even if you cannot see the channel number in your TV, you can change the channel number. You will actually reorder the channels by changing the number.

  • Page 112: Channel Installation Wizard

    7.8 Channel installation wizard 7.8.1 Install RF channels To install channels, you have to go to the [Professional Settings] [Channels] [RF Channel Installation] menu. In this menu you can go to [Search for Channels] or do a [Digital: Manual Installation] or do an [Analogue: Manual Installation].
  • Page 113 o In the next screen you can see below items: o [Update Digital Channels]: This is to only update the digital channels o [Quick reinstall]: This is to install all channels with default settings o [Advanced reinstall]: This is to do a full re-installation which takes you through each step including changing the installed country...
  • Page 114 o In the next screen you need to select the Cable operator Note: This list is country dependent o In the next screen you can [Start] or [Configure] some more settings, these settings are also available in the professional menu. If you have changed the setting you can return back using the color keys as indicated on the screen Note: By default [Quick Scan] is used, you...

  • Page 115: Install Ott Channels And Tif Channels

    7.8.2 Install OTT channels and TIF Channels It is possible to install “Over The Top” channels, or OTT channels. In case an app offers streaming media via the TIF principle, it can be installed and added into the TV channel list. The principle works via the TV Input framework or TIF.

  • Page 116: Install Media Channels

    7.8.4 Install media channels Media channels are local files uploaded in TV that can be installed as a media channel. See chapter “Examples” on how to install media channels. It is not possible to add a video stream over the internet as a channel. This has to be done using a webpage or a video player app.

  • Page 117: Crestron Connected Wizard

    o When ‘WPS with PIN code’ is selected you will see that you have to enter an 8- digit WPS PIN in your router as indicated on the screen. o Once connected you will get a message 7.10 Crestron Connected wizard In order to configure the Crestron application, you need to make sure you are connected to the internet.

  • Page 118: Ssl Settings (Known As Secure Connections Feature)

    7.10.2 SSL settings (known as Secure connections feature) This is a section that is enabled by an ON/OFF toggle. The default for this feature is OFF. In order for this to work, it is necessary to have at hand some software certificates (more about what software certificates are here: https://www.computerhope.com/jargon/c/certific.htm).

  • Page 119: Buttons

    [About]: When this button is pressed, a new overview is opened. This section has information about the app's purpose, Philips (PPDS), Crestron, and the 3rd party software used to craft the o [Save Settings]: When this button is pressed the settings are saved in the memory of the app.

  • Page 120: Guest Menu

    8. Guest Menu The guest menu is the menu the guest sees when his TV is on. Depending on the settings and installation, you will see the menu as explained in next chapters. 8.1 Recommended In the recommended page you will see (depending on the settings and installed content): ...

  • Page 121: Cast

    8.3 Cast In the Cast page you will have the possibility to cast from external devices to the TV. See below for more details. 8.3.1 What is Chromecast built-in? Chromecast built-in is a platform that lets you cast your favorite entertainment from your phone, tablet or laptop right to your TV.
  • Page 122 Once this is set the guest will already be able to connect to the TV and use casting to share his apps or screen with the TV. From a guest perspective, below screen will show on TV after pressing the cast button on the remote or by opening the cast application on the dashboard.

  • Page 123: Chromecast: Installer Backend Solution

    8.3.2.2 Chromecast: Installer backend solution The second option to configure Chromecast is to set [Secure Sharing] to [Off]. In this case the TV will be used to display instructions and the installer will be responsible for creating the network topology fit for Chromecast.

  • Page 124: Dependencies

    In the above example, the SSID that the guest needs to connect to is called “Training Academy”. Once connected the client device will be able to see the TV and casting can be initiated. The other option is to perform the casting completely yourself. When the [Secure Sharing OFF Settings][Google Cast] is set to [Gateway], the TV will display an HTML page upon pressing the cast button.

  • Page 125: Impact

    8.3.4 Impact The way casting works will have an impact on the premise’s infrastructure. When content is pushed to the TV from an app supporting the casting button, the network traffic generated by the request will go through the network to which the TVs are connected. Depending on the apps installed on the TV this will generate a different amount of traffic.

  • Page 126: Games

    8.5 Games By default, no game apps are installed and hence you will not see the games page. If you have installed apps that are listed in the category “Games”, the games page will appear automatically and the games apps will be shown in this page. - 125 -...

  • Page 127: More

    8.6 More The amount of menu items you will see will depend on your settings. 8.6.1 Settings The first shelf is settings. Here you can change picture settings, sound settings, picture format, the menu language and Parental Control. When opening one of the menu items, a detailed menu to change the setting will open. - 126 -...

  • Page 128: Features

    Note: Parental Control availability depends on the settings in the professional menu 8.6.2 Features The second shelf is all about features. Here you can set the alarm, a sleep timer, start the hotspot to make a connection, check the weather forecast, open the program guide or start talkback.

  • Page 129: Sleep Timer

    8.6.2.2 Sleep Timer 8.6.2.3 Internet Hotspot 8.6.2.4 Weather - 128 -...

  • Page 130: Tv Guide

    8.6.2.5 TV Guide You can access the TV guide via this menu. 8.6.2.6 Talkback Talkback is an accessibility service that helps vision-impaired users to interact with the TV. It uses spoken word and other audible feedback to let you know what's on your screen. You can enable talkback using “OK”...
  • Page 131 Note: The account will be removed on checkout or in case when no PMS is used, when TV is put to STBY depending on the Clear User Data settings in the professional menu Depending on your settings (PMS enabled for example), you will see more options in [Personal]. - 130 -...

  • Page 132: Top Icons

    8.7 Top icons 8.7.1 Google account The guest can login to your personal google account and pick up where you left off at home using this button. When you login, you will have to accept or decline that your profile name and picture is shown. 8.7.2 Set alarm You can set the alarm using this button.

  • Page 133: Weather

    Note: The alarm can also be set through the [More][Features][Set alarm] menu or through the “clock” button on the RC. 8.7.3 Weather You can open the weather screen using this button. Note: The weather information show is linked to the [Professional menu][Identification Settings] [Premises Geonames ID] setting 8.7.4 Menu language...

  • Page 134: Clearing Personal Data

    To enable PMS integration on the TV side you need to set [Professional menu][Guest Management][PMS][Default Dashboard PMS] to [On] and [Professional menu][ Wireless and Networks][Control TV over IP][PMSService] to [On] 8.8.2 Clearing personal data When CMND&Check-In is enabled on a TV the user data behavior can also be changed to accommodate for this.

  • Page 135: Messaging

    8.8.5 Messaging It is possible for the hotel to reach out to its guest by means of sending a message. Depending on the capabilities of the hotel’s PMS system, this can be sent either to an individual TV or at once to all TVs. To be able to send messages the CMND server needs to be configured to enable messaging.

  • Page 136: Additional Options

    If there are unread messages, you can see an indication showing how many unread messages there are still available. The hotel will be able to see if the message has been received by the guest, if it was read already or even if it was deleted.

  • Page 137: Smartinfo Application

    NDA trough a salesperson. You can declare your app as a SmartInfo application by using the following intent: “com.philips.professionaldisplaysolutions.jedi.category.SMART_INFO”. Once the APK is created, you need to load it as a local app through CMND and it will get installed in the correct location.

  • Page 138: Ip Tv Installation

    After this you need to apply following settings as described in the chapter ‘Professional settings’:  [Dashboard] [Select Dashboard]  [Philips Home] Philips Home is comparable with the default dashboard from previous products.  [Date and Time] [Source]  [Automatic NTP/Channels] ...

  • Page 139: Installing Ip Channels

    In combination with our Professional TV series, you instantly upgrade the room to the highest level of digital interaction. For more details you can contact your Philips country sales manager and ask for more details about this DOCSIS 22AV1970A/12 model.

  • Page 140: Make Tv Visible In Cmnd

    10. Make TV visible in CMND This chapter describes the TV settings to connect to a CMND server over IP or RF. For the CMND settings please refer to the CMND manual on http://www.cmnd.io. You at least need CMND 7. 10.1 Connect the TV via IP 10.1.1 Change the TV settings...

  • Page 141: Connect The Tv Via Rf

    First 10 Last 10 http://192.168.103.1:8080/webservices.jsp http://192.168.103.245:8080/webservices.jsp http://192.168.103.2:8080/webservices.jsp http://192.168.103.246:8080/webservices.jsp http://192.168.103.3:8080/webservices.jsp http://192.168.103.247:8080/webservices.jsp http://192.168.103.4:8080/webservices.jsp http://192.168.103.248:8080/webservices.jsp http://192.168.103.5:8080/webservices.jsp http://192.168.103.249:8080/webservices.jsp http://192.168.103.6:8080/webservices.jsp http://192.168.103.250:8080/webservices.jsp http://192.168.103.7:8080/webservices.jsp http://192.168.103.251:8080/webservices.jsp http://192.168.103.8:8080/webservices.jsp http://192.168.103.252:8080/webservices.jsp http://192.168.103.9:8080/webservices.jsp http://192.168.103.253:8080/webservices.jsp http://192.168.103.10:8080/webservices.jsp http://192.168.103.254:8080/webservices.jsp Note: when the CMND server is found via the URL fallback mechanism, the [Server URL] is not modified, this can only be done via the Professional Settings menu or via clone update.

  • Page 142: Custom Dashboard

    11. Custom Dashboard A custom dashboard or CDB is a method to replace the default UI of the TV with a custom UI. With a custom dashboard, it is possible to create a look and feel that matches the theme of the hotel/hospital/…...

  • Page 143: Examples

    Extract the clone from the TV to a USB stick  When the clone out has finished, close the dialog, extract the USB stick  Copy the custom channel logo PNG into the clone. In this example the “Philips.png” file was copied to “\TPM181HE_CloneData\MasterCloneData\ChannelList\ChannelLogos\custom\Philips.png” ...

  • Page 144: Improper Scaled Channel Logo In The Channels Overview

    See below example:  The “Philips.png” file is not available in the “highRes” folder of the custom channel logos folder and thus the TV will down scale the “Philips.png” file found in the parent folder for the Channels overview ...

  • Page 145: Channellist.xml In The Clone File

    12.2 ChannelList.xml in the clone file After you have set your settings correctly you can clone TV to USB to change the channel list. The channellist can be edited via CMND or you can do this using an xml editor tool. The folder name used in the root of the USB device containing the clone data: TPM181HE_CloneData/MasterCloneData/ Go to the ChannelList.xml file: …/MasterCloneData/ChannelList/ChannelList.xml to edit the channel...

  • Page 146: Add An Rf Channel In The Channellist.xml

    </Application> </ApplicationMap> <ThemeTV /> </TvContents> 12.2.1 Add an RF channel in the ChannelList.xml Open the ChannelList.xml file as described in the chapter ‘ChannelList.xml in the clone file’. For each RF channel you want to add you need to add an xml element within the bracket.

  • Page 147: Add An Ip Channel In The Channellist.xml

    <Media url="file://subfolder/picture.jpg"/> <Setup presetnumber="23" name="picture" blank="0" skip="0" FreePKG="1" PayPKG1="0" PayPKG2="0" TTV1="0" TTV2="0" TTV3="0" TTV4="0" TTV5="0" TTV6="0" TTV7="0" TTV8="0" TTV9="0" TTV10="0"/> </Channel> Note: When you use “./MediaChannels/file.ext” as url, this will not be detected. This old syntax is no longer supported. 12.2.3 Add an IP channel in the ChannelList.xml Open the ChannelList.xml file as described in the chapter ‘ChannelList.xml in the clone file’.
  • Page 148 </TV> <TV> <SerialNumber>FZ1A1925000002</SerialNumber> <item> <Name>Professional Settings.Advanced.Identification Settings.RoomID</Name> <Value>00101</Value> </item> <item> <Name>Professional Settings.Input Control.Multi Remote Control</Name> <Value>0</Value> </item> </TV> <TV> <SerialNumber>FZ1A1925000003</SerialNumber> <item> <Name>Professional Settings.Advanced.Identification Settings.RoomID</Name> <Value>00101</Value> </item> <item> <Name>Professional Settings.Input Control.Multi Remote Control</Name> <Value>1</Value> </item> </TV> </RoomSpecificSettings> - 147 -...

  • Page 149: Localcustomdashboard In The Clone File

    12.4 LocalCustomDashboard in the clone file After you have set your settings correctly you can clone TV to USB to add your local custom dashboard. The folder name used in the root of the USB device containing the clone data: TPM181HE_CloneData/MasterCloneData/ Go to the local custom dashboard via …/MasterCloneData/LocalCustomDashboard/ In the [Professional Settings], when [Dashboard][Select Dashboard] is set to [Custom Dashboard...

  • Page 150: Install Netflix On Tv

    Note: In case you are developing a custom dashboard that contains Netflix then your custom dashboard needs to be certified by Netflix. If you don’t know this process, get in touch with the support team who will help you with this via https://www.philips.com/pds/support 12.7 Capture logs from TV on USB Sometimes if you would have a problem, it can be requested by the technical team to share a clone file and logs of the issue you have reported.
  • Page 151  Connect the USB to TV  Reproduce the problem you have  Send 456789 info (notification should be seen that it's save to disconnect the USB), in case you do not have a RC with digits or the info button you put the TV to STBY and power off the TV before disconnecting the USB.
  • Page 152 © 2020 TP Vision Europe B.V. All Rights reserved. Specifications are subject to change without notice. Trademarks are the property of Koninklijke Philips NV or their respective owners. - 151 -...

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