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Cisco 7821 Quick Start Manual
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Cisco 7821 Quick Start Manual

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Cisco IP Phone 7821 Quick Start Guide
UNIS Tech Support Office
Last Updated in December 2014
CONTENTS
1) Buttons and hardware .............................................................................................................. 2
2) Make calls ................................................................................................................................ 3
3) Answer calls ............................................................................................................................ 4
4) Hold calls ................................................................................................................................. 4
5) Transfers a call ........................................................................................................................ 5
6) Mute phone .............................................................................................................................. 5
7) Voicemail ................................................................................................................................ 5
8) Forward all .............................................................................................................................. 6
9) Conference ............................................................................................................................... 6
10) Call history .............................................................................................................................. 6
11) Corporate directories ............................................................................................................... 7
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  • Page 1: Table Of Contents

    Cisco IP Phone 7821 Quick Start Guide UNIS Tech Support Office Last Updated in December 2014 CONTENTS 1) Buttons and hardware ......................2 2) Make calls ..........................3 3) Answer calls ..........................4 4) Hold calls ..........................4 5) Transfers a call ........................5 6) Mute phone ..........................

  • Page 2: Buttons And Hardware

    Cisco IP Phone 7821 Quick Start Guide UNIS Tech Support Office 1) BUTTONS AND HARDWARE Handset light strip Indicates an incoming call (flashing red) or new voice message (steady red). Programmable feature Depending on configuration, programmable feature buttons Buttons provide access to: •...

  • Page 3: Make Calls

    Cisco IP Phone 7821 Quick Start Guide UNIS Tech Support Office Creates a conference call. Conference button Transfers a call. Transfer button Toggles the speakerphone on or off. When the Speakerphone button speakerphone is on, the button is lit. Toggles the headset on or off. When the headset is on, the Headset button button is lit.

  • Page 4: Answer Calls

    Cisco IP Phone 7821 Quick Start Guide UNIS Tech Support Office Predial a Number You can dial a number while your phone is on-hook (without hearing dial tone); this dialing action is called predial. Step 1 Enter a number using the keypad.

  • Page 5: Transfers A Call

    Cisco IP Phone 7821 Quick Start Guide UNIS Tech Support Office Step 2 To resume a call from hold, press the flashing green line button, Resume or Hold 5) TRANSFERS A CALL Step 1 From a connected call (not on hold), press the Transfer button Step 2 Enter the transfer recipient’s phone number.

  • Page 6: Forward All

    Cisco IP Phone 7821 Quick Start Guide UNIS Tech Support Office 8) FORWARD ALL Step 1 To forward calls received on your primary line to another number, press the Fwd All softkey . Step 2 Enter a phone number or press the Messages button to forward all calls to voicemail.

  • Page 7: Corporate Directories

    Cisco IP Phone 7821 Quick Start Guide UNIS Tech Support Office Step 4 To view details for a call, scroll to the call and press the more softkey, then press Details. Step 5 To return to your call history, press the Back softkey.

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