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Brother DCP9040CN Quick Start Manual
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Brother DCP9040CN Quick Start Manual

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DCP9040CN, DCP9045CDN, MFC9440CN & MFC9840CDW
IMPORTANT! READ THIS PROCEDURE IN ITS ENTIRETY BEFORE ATTEMPTING THE PROCEDURE.
UNSUCCESSFUL REPAIR OR DAMAGE MAY RESULT FROM IMPROPER INSTALLATION.
Symptom:
Customer reports a "NO PAPER FED" message when attempting to feed paper from cassette and/or hears a
"popping" noise when attempting to feed paper and the paper does not leave the paper tray.
Possible cause:
The paper (PE) actuator is stuck in the wrong position and or there is damage to the paper feed frame unit.
PE Actuator is in the
Recommendation:
Replace the paper feed frame unit.
PAPER FEED FRAME ASSEMBLY – REMOVAL
Remove the consumables:
1. Power off the machine and disconnect the power cord. Remove the paper tray from the machine.
2. Open the front door. Remove the drum/toners, belt unit and the waste toner pack (both located under the
drum unit). Important – place the drum unit on a flat surface and protect the drum unit from excessive
bright light.
Remove the outer covers:
1. Remove the two screws securing the back cover. Remove the back cover.
NO PAPER FEED Message, Clicking Noise
March 3, 2008
No paper fed
noise.wav
incorrect
position
Page 1 of 10
SERVICE
UPDATE No.
PE Actuator is in the
correct
position
F1249

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Summary of Contents for Brother DCP9040CN

  • Page 1 SERVICE UPDATE No. F1249 NO PAPER FEED Message, Clicking Noise DCP9040CN, DCP9045CDN, MFC9440CN & MFC9840CDW March 3, 2008 IMPORTANT! READ THIS PROCEDURE IN ITS ENTIRETY BEFORE ATTEMPTING THE PROCEDURE. UNSUCCESSFUL REPAIR OR DAMAGE MAY RESULT FROM IMPROPER INSTALLATION. Symptom: Customer reports a “NO PAPER FED” message when attempting to feed paper from cassette and/or hears a “popping”...
  • Page 2 SERVICE UPDATE No. F1249 NO PAPER FEED Message, Clicking Noise DCP9040CN, DCP9045CDN, MFC9440CN & MFC9840CDW March 3, 2008 2. Remove the upper back cover 3. Remove the four screws securing the left side cover Page 2 of 10...
  • Page 3 UPDATE No. F1249 NO PAPER FEED Message, Clicking Noise DCP9040CN, DCP9045CDN, MFC9440CN & MFC9840CDW March 3, 2008 4. Five screws secure the side plate to the printer frame and remove the side plate. Remove the paper feed frame unit from the machine: 1.
  • Page 4 UPDATE No. F1249 NO PAPER FEED Message, Clicking Noise DCP9040CN, DCP9045CDN, MFC9440CN & MFC9840CDW March 3, 2008 2. With the front cover open, remove the 3 screws securing the paper feed frame unit to the machine and slide the Paper feed frame unit in the direction of arrows 3a and 3b in this order to remove the paper feed frame unit.
  • Page 5 UPDATE No. F1249 NO PAPER FEED Message, Clicking Noise DCP9040CN, DCP9045CDN, MFC9440CN & MFC9840CDW March 3, 2008 4. Push and hold the front tab of the belt cleaner release assembly. The holder is fragile – use care when pushing the tab! Lift the assembly from the machine.
  • Page 6 UPDATE No. F1249 NO PAPER FEED Message, Clicking Noise DCP9040CN, DCP9045CDN, MFC9440CN & MFC9840CDW March 3, 2008 PAPER FEED FRAME – INSTALLATION 1. Place the belt cleaner release harnesses back on the printer frame. Be sure to place the wire harness on the paper feed frame assembly back through the harness guide.
  • Page 7 UPDATE No. F1249 NO PAPER FEED Message, Clicking Noise DCP9040CN, DCP9045CDN, MFC9440CN & MFC9840CDW March 3, 2008 5. Locate the white lever shown in figure 2. The green lift arm will raise this lever when the paper feed frame is installed in the machine.
  • Page 8 UPDATE No. F1249 NO PAPER FEED Message, Clicking Noise DCP9040CN, DCP9045CDN, MFC9440CN & MFC9840CDW March 3, 2008 7. The goal is to apply only enough pressure to the roller holder assembly to allow the lift arm to rest between LM hook A and LM hook B red) in figure 4.
  • Page 9 UPDATE No. F1249 NO PAPER FEED Message, Clicking Noise DCP9040CN, DCP9045CDN, MFC9440CN & MFC9840CDW March 3, 2008 8. If resistance is encountered when pushing the frame assembly into position, the shaft keys are not aligned properly. Align the ends of the feed and separation roller shafts as needed (figures 5 and 6).
  • Page 10 UPDATE No. F1249 NO PAPER FEED Message, Clicking Noise DCP9040CN, DCP9045CDN, MFC9440CN & MFC9840CDW March 3, 2008 a. Remove the screwdriver (or other object) used to hold the cam in figure 1. b. Pushing the roller holder assembly fully to the top of the machine should cause the cam to move forward.

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