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Epson EcoTank ET-M2140 Series User Manual
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Epson EcoTank ET-M2140 Series User Manual

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User's Guide
NPD5971-01 EN

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Summary of Contents for Epson EcoTank ET-M2140 Series

  • Page 1 User's Guide NPD5971-01 EN...

  • Page 2: Table Of Contents

    User's Guide Contents Contents Saving Power......29 About This Manual Saving Power - Control Panel....29 Introduction to the Manuals.
  • Page 3 Maintenance Box - Windows..66 Images (Epson Scan 2)..... . 88...
  • Page 4 Other Printing Problems....109 Contacting Epson Support....125 Printing Is Too Slow.

  • Page 5: About This Manual

    About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, check the various types of help information available from the printer itself or from the Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

  • Page 6: Marks And Symbols

    User's Guide About This Manual Jumping directly from bookmarks Click a title to jump to that page. Click + or > to view the lower level titles in that section. To return to the previous page, perform the following operation on your keyboard. ❏...

  • Page 7: Descriptions Used In This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or macOS High Sierra. The content displayed on the screens varies depending on the model and situation.

  • Page 8: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 9: Printer Advisories And Warnings

    User's Guide Important Instructions Printer Advisories and Warnings Read and follow these instructions to avoid damaging the printer or your property. Make sure you keep this manual for future reference. Advisories and Warnings for Setting Up the Printer ❏ Do not block or cover the vents and openings in the printer. ❏...

  • Page 10: Advisories And Warnings For Transporting Or Storing The Printer

    User's Guide Important Instructions ❏ Prolonged use of the printer when the ink level is below the lower line could damage the printer. Fill the ink tank to the upper line while the printer is not operating. To display the correct ink level estimates, reset the ink level after filling the tank.

  • Page 11: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Control panel Indicates the printer's status and allows you to make print settings. Ink tank cover Open to refill the ink tank. Ink tank Contains the ink tank. Paper cassette cover Open to load paper in the paper cassette.

  • Page 12: Control Panel

    User's Guide Printer Basics Document cover Blocks external light while scanning. Scanner glass Place the originals. Print head Ink is ejected from the print head nozzles underneath. Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Paper cassette Loads paper.

  • Page 13: Guide To The Lcd Screen

    User's Guide Printer Basics Turns the printer on or off. Unplug the power cord after checking that the power light is off. Displays menus and messages. Use buttons on the control panel to select a menu or to make settings. Displays the solutions when you are in trouble.
  • Page 14 User's Guide Printer Basics Function icons and names are displayed as menu icons. Copy Enters Copy menu that allows you to copy a document. Scan Enters Scan menu that allows you to scan a document or a photo. Quiet Mode Displays Quiet Mode setting that allows you to reduce the noise the printer makes.

  • Page 15: Preparing The Printer

    Epson recommends using genuine Epson paper to ensure high-quality printouts. Note: ❏ The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. ❏ When printing on genuine Epson paper at a user defined size, only Standard or Normal print quality settings are available.
  • Page 16 User's Guide Preparing the Printer Related Information “Part Names and Functions” on page 11 & Commercially Available Paper Plain papers Media Name Size Loading Capacity (Sheets) 2-Sided Printing Paper Cassette Rear Paper Feed Slot ✓ Plain paper Letter, A4 Copy paper ✓...
  • Page 17 Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ To achieve high-quality printouts with genuine Epson paper, use the paper in the environment stated on the sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 18: Loading Paper In The Paper Cassette

    User's Guide Preparing the Printer Loading Paper in the Paper Cassette 1. Open the paper cassette cover until it clicks. 2. Check that the printer is not operating, and then slide out the paper cassette. Important: The paper cassette cannot be removed. 3.
  • Page 19 User's Guide Preparing the Printer 4. With the printable side facing down, load paper until it touches the back of the paper cassette. Important: Do not load more than the maximum number of sheets specified for the paper. ❏ 8.5 x 13 in. Load paper using the line.
  • Page 20 User's Guide Preparing the Printer 5. Slide the edge guides to the edges of the paper. 6. Insert the paper cassette gently. 7. Close the paper cassette cover when loading paper shorter than A4 size. 8. On the control panel, set the size and type of the paper you loaded in the paper cassette. If your paper size is not displayed, select User-Defined.

  • Page 21: Loading Paper In The Rear Paper Feed Slot

    User's Guide Preparing the Printer Related Information “Paper Handling Precautions” on page 17 & “Available Paper and Capacities” on page 15 & “Loading Envelopes and Precautions” on page 22 & Loading Paper in the Rear Paper Feed Slot 1. Slide out the edge guides. 2.

  • Page 22: Loading Envelopes And Precautions

    User's Guide Preparing the Printer 3. Slide the edge guides to the edges of the paper. 4. When you load thick paper or business card size paper, lower the output switch lever to output the paper to the front of the printer. Note: We also recommend outputting envelopes to the front of the printer.

  • Page 23: List Of Paper Type

    List of Paper Type To obtain optimum printing results, select the paper type that suits the paper. Media Name Media Type Control Panel Printer Driver Epson Bright White Ink Jet Paper Plain paper Plain paper Epson Matte Paper-Heavyweight Matte Epson Matte...

  • Page 24: Outputting Paper

    User's Guide Preparing the Printer Outputting Paper ❏ Printed paper is ejected to the output tray with the printed side facing down. For A4 size plain paper (with a thickness of 80g/m²), up to 100 sheets can be ejected at a time. Outputting more than 100 sheets may cause paper to fall or a paper jam to occur.
  • Page 25 User's Guide Preparing the Printer 2. Remove any dust or stains on the surface of the scanner glass using a soft, dry, clean cloth. Note: If there is any trash or dirt on the scanner glass, the scanning range may expand to include it, so the image of the original may be displaced or reduced.

  • Page 26: Menu Options For Settings

    User's Guide Preparing the Printer Menu Options for Settings Select Settings on the home screen of the printer to make various settings. Menu Options for Maintenance Select the menus on the control panel as described below. Settings > Maintenance Nozzle Check: Select this feature to check if the print head nozzles are clogged.

  • Page 27: Menu Options For Printer Setup

    User's Guide Preparing the Printer Menu Options for Printer Setup Select the menus on the control panel as described below. Settings > Printer Setup Paper Source Settings: Paper Setting: Select the paper size and paper type you loaded in the paper sources. A4/Letter Auto Switching: Select On to feed paper from the paper source set as A4 size when there is no paper source set as Letter, or feed from the paper source set as Letter size when there is no paper source set as...

  • Page 28: Menu Options For Print Status Sheet

    User's Guide Preparing the Printer Sleep Timer: Adjust the time period to enter a sleep mode (energy saving mode) when the printer has not performed any operations. The LCD screen turns black when the setting time passes. Auto Error Solver: Select an action to perform when a 2-sided printing error or a memory full error occurs.

  • Page 29: Menu Options For Restore Default Settings

    User's Guide Preparing the Printer Menu Options for Restore Default Settings Select the menus on the control panel as described below. Settings > Restore Default Settings Resets the following menus to their defaults. ❏ Copy Settings ❏ Clear All Data and Settings Menu Options for Firmware Version Select the menus on the control panel as described below.

  • Page 30: Printing

    User's Guide Printing Printing Printing from the Printer Driver on Windows Accessing the Printer Driver When accessing the printer driver from the computer's control panel, the settings are applied to all of the applications. Accessing the printer driver from the control panel ❏...
  • Page 31 User's Guide Printing 2. Select Print or Page Setup from the File menu. 3. Select your printer. 4. Select Preferences or Properties to access the printer driver window. 5. Change the settings as necessary. See the menu options for the printer driver for details. Note: ❏...

  • Page 32: Printing On 2-Sides

    User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. You can also print a booklet that can be created by re-ordering the pages and folding the printout. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏...

  • Page 33: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Print Settings On the printer driver's Main tab, select 2-Up or 4-Up as the Multi-Page setting. Related Information “Printing Basics”...

  • Page 34: Printing A Reduced Or Enlarged Document

    User's Guide Printing “Main Tab” on page 45 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer. Print Settings On the printer driver's More Options tab, select the document size from the Document Size setting.
  • Page 35 User's Guide Printing Print Settings On the printer driver's Main tab, select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster as the Multi-Page setting. If you click Settings, you can select the panels that you do not want to print. You can also select the cutting guide options.
  • Page 36 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 37 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 38 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 39 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 40: Printing With A Header And Footer

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing with a Header and Footer You can print information such as a user name and printing date in headers or footers. Print Settings On the printer driver's More Options tab, click Watermark Features, and then select Header/Footer. Click Settings, and then select the items you want to print.

  • Page 41: Printing A Watermark

    User's Guide Printing Related Information “Printing Basics” on page 30 & “More Options Tab” on page 45 & Printing a Watermark You can print a watermark such as "Confidential" or an anti-copy pattern on your printouts. If you print with an anti-copy pattern, the hidden letters appear when photocopied in order to distinguish the original from the copies.

  • Page 42: Adjusting The Print Tone

    User's Guide Printing Print Settings On the printer driver's Main tab, select Job Arranger Lite. When you start printing, the Job Arranger Lite window is displayed. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat the above steps.

  • Page 43: Printing To Emphasize Thin Lines

    User's Guide Printing Printing to Emphasize Thin Lines You can thicken thin lines that are too thin to print. Print Settings On the printer driver's More Options tab, click Image Options in the Tone Correction setting. Select Emphasize Thin Lines. Related Information “Printing Basics”...

  • Page 44: Printing Clear Bar Codes

    User's Guide Printing Printing Clear Bar Codes You can print a bar code clearly and make it easy to scan. Only enable this feature if the bar code you printed cannot be scanned. You can use this feature under the following conditions. ❏...
  • Page 45 User's Guide Printing Main Tab Printing Presets Add/Remove Presets You can add or remove your own presets for frequently used print settings. Select the preset you want to use from the list. Show Settings Displays a list of items currently set on the Main and More Options tabs. Reset Defaults Return all settings to their factory default values.
  • Page 46 User's Guide Printing Reset Defaults Return all settings to their factory default values. The settings on the Main tab are also reset to their defaults. Document Size Select the size of your document. Output Paper Select the paper size on which you want to print. If the Output Paper differs from the Document Size, Reduce/Enlarge Document is selected automatically.

  • Page 47: Printing From The Printer Driver On Mac Os

    Job Arranger Lite Opens the Job Arranger Lite window. Here you can open and edit previously saved data. EPSON Status Opens the EPSON Status Monitor 3 window. Here you can confirm the status of the printer and the Monitor 3 consumables.
  • Page 48 Printing 4. Select Print Settings from the pop-up menu. Note: On OS X Mountain Lion or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 49: Printing On 2-Sides

    User's Guide Printing Printing on 2-Sides You can print on both sides of the paper. Note: ❏ If you do not use paper that is suitable for 2-sided printing, the print quality may decline and paper jams may occur. ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. Related Information “Available Paper and Capacities”...

  • Page 50: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print several pages of data on a single sheet of paper. Print Settings Select Layout from the pop-up menu. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border.

  • Page 51: Printing A Reduced Or Enlarged Document

    User's Guide Printing Related Information “Printing Basics” on page 47 & “Menu Options for Paper Handling” on page 52 & Printing a Reduced or Enlarged Document You can reduce or enlarge the size of a document by a specific percentage or to fit the paper size you loaded in the printer.

  • Page 52: Menu Options For The Printer Driver

    ColorSync Select the method for color adjustment. These options adjusts colors between the printer and the computer display to minimize the difference in color. EPSON Color Controls Menu Options for Paper Handling Collate pages Prints multi-page documents collated in order and sorted into sets.

  • Page 53: Making Operation Settings For The Mac Os Printer Driver

    User's Guide Printing Menu Options for Cover Page Print Cover Page Select whether or not to print a cover page. When you want to add a back cover, select After document. Cover Page Type Select the contents of the cover page. Menu Options for Print Settings Paper Source Select the paper source from which the paper is fed.

  • Page 54: Canceling The Ongoing Job

    User's Guide Printing Canceling the Ongoing Job Press the button on the printer's control panel to cancel the print job in progress.

  • Page 55: Copying

    User's Guide Copying Copying Copying 1. Load paper in the printer. 2. Place the originals. 3. Select Copy on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button. 4.

  • Page 56: Copying Multiple Originals Onto One Sheet

    User's Guide Copying 2. Press the OK button to display the print settings, and then press the button. 3. Select 1→2-Sided as the 2-Sided setting, and then press the OK button. 4. Select the orientation of the original for the Original Orientation setting, and then press the OK button. 5.
  • Page 57 User's Guide Copying 2-Sided: Select 2-sided layout. ❏ 1→1-Sided Copies one side of an original onto a single side of paper. ❏ 1→2-Sided Copies two single-sided originals onto both sides of a single sheet of paper. Select the orientation of your original and the binding position of the paper.
  • Page 58 User's Guide Copying Original Size: Select the size of your original. When copying non-standard size originals, select the size closest to your original. Multi-Page: ❏ Single Page Copies a single-sided original onto a single sheet. ❏ 2-up Copies two single-sided originals onto a single sheet in 2-up layout. Select the layout order and the orientation of your original.

  • Page 59: Scanning

    ❏ To Computer (Email): Starts the email client on your computer, and then automatically attaches it to an email. ❏ To Computer (Custom): Saves the scanned image using the settings on the Epson Event Manager. You can change the scan settings such as the scanning size, folder to save to, or save format.
  • Page 60 User's Guide Scanning 1. Start Epson Event Manager. 2. Make sure that your scanner is selected as the Scanner on the Button Settings tab on the main screen. 3. Click Make Job Settings.
  • Page 61 User's Guide Scanning 4. Make scan settings on the Job Settings screen. ❏ Edit Job Settings: Select Custom Action. ❏ Setting: Scan using the best settings for the selected type of original. Click Detailed Settings for Scanning to set the items such as the resolution or the color for saving the scanned image. ❏...

  • Page 62: Scanning From A Computer

    Scanning from a Computer Scanning Using Epson Scan 2 You can scan using the scanner driver "Epson Scan 2". You can scan originals using detailed settings that are suitable for text documents. See the Epson Scan 2 help for an explanation of each setting item.
  • Page 63 User's Guide Scanning 3. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ (Original orientation) buttons: Select the set orientation of the original you placed. Depending on the size of the original, this item may be set automatically and cannot be changed. ❏...
  • Page 64 User's Guide Scanning ❏ On the Advanced Settings tab, you can make detailed image adjustment settings that are suitable for text documents, such as the following. ❏ Remove Background: Remove the background of the originals. ❏ Text Enhancement: You can make blurred letters in the original clear and sharp. ❏...
  • Page 65 You can select another folder or create a new folder by selecting Select from the list. 6. Click Scan. Related Information “Placing Originals” on page 24 & “Application for Scanning Documents and Images (Epson Scan 2)” on page 88 &...

  • Page 66: Refilling Ink And Replacing Maintenance Boxes

    1. Access the printer driver window. 2. Click EPSON Status Monitor 3 on the Maintenance tab. Note: If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Accessing the Printer Driver”...

  • Page 67: Ink Bottle Codes

    The following are the codes for genuine Epson ink bottles. Important: ❏ Epson warranty does not cover damage caused by inks other than those specified, including any genuine Epson ink not designed for this printer or any third party ink.

  • Page 68: Refilling The Ink Tank

    ❏ Once you open an ink bottle, we recommend using it as soon as possible. ❏ Prolonged use of the printer when the ink level is below the lower line could damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating to reset the ink level.
  • Page 69 User's Guide Refilling Ink and Replacing Maintenance Boxes 2. Select Reset Ink Level. 3. Press the OK button. 4. Open the ink tank cover. 5. Open the ink tank cap. 6. While holding the ink bottle upright, turn the cap slowly to remove it.
  • Page 70 User's Guide Refilling Ink and Replacing Maintenance Boxes Important: ❏ Be careful not to spill any ink. ❏ Do not touch the top of the ink bottle after removing the cap; otherwise you may be smeared with ink. ❏ Do not dispose of the top of the cap or the cap cover. If any ink remains in the ink bottle after refilling the tank, use the top of the cap or cap cover to seal the ink bottle cap.
  • Page 71 User's Guide Refilling Ink and Replacing Maintenance Boxes Note: If the ink does not start flowing into the tank, remove the ink bottle and try reinserting it. 9. When you have finished refilling the ink, remove the ink bottle, and then close the cap of the ink tank securely. Important: Do not leave the ink bottle inserted;...

  • Page 72: Maintenance Box Code

    Maintenance Box Code The maintenance box can be purchased and replaced by the user. Epson recommends the use of a genuine Epson maintenance box. The following is the code for the genuine Epson maintenance box. T04D1 Important: Once a maintenance box has been installed in a printer it cannot be used with other printers.

  • Page 73: Replacing A Maintenance Box

    The need for replacement of the box does not mean that your printer has ceased to operate in accordance with its specifications. The Epson warranty does not cover the cost of this replacement. It is a user- serviceable part.

  • Page 74: Maintaining The Printer

    User's Guide Maintaining the Printer Maintaining the Printer Preventing the Print Head from Drying Always use the power button when turning the printer on and off. Check that the power light is off before you disconnect the power cord. The ink itself can dry out if it is not covered. Just like placing a cap on a fountain pen or an oil pen to prevent it from drying, make sure the print head is capped properly to prevent the ink from drying.

  • Page 75: Check If Nozzles Are Clogged (Nozzle Check) - Windows

    User's Guide Maintaining the Printer ❏ B or close to B: Cleain the print head. When some nozzles are clogged, select Yes, and then perform head cleaning. You can still perform head cleaning even if you select No. For details, see the related information below. ❏...

  • Page 76: Check If Nozzles Are Clogged (Nozzle Check) - Mac Os

    User's Guide Maintaining the Printer “Cleaning the Print Head (Head Cleaning)” on page 77 & “Power Cleaning the Print Head (Power Cleaning)” on page 78 & Check if Nozzles are Clogged (Nozzle Check) - Mac OS 1. Load A4-size plain paper in the printer. 2.

  • Page 77: Cleaning The Print Head (Head Cleaning)

    If print quality has still not improved, run Power Cleaning. If it has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 78: Cleaning The Print Head - Mac Os

    User's Guide Maintaining the Printer Related Information “Accessing the Printer Driver” on page 30 & “Check if Nozzles are Clogged (Nozzle Check)” on page 74 & Cleaning the Print Head - Mac OS 1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 79: Running Power Cleaning - Control Panel

    User's Guide Maintaining the Printer Important: Maintenance box replacement may be required. Ink will be deposited to the maintenance box. If it becomes full, you must prepare and install a replacement maintenance box to continue printing. Note: When the ink levels or the free space in the maintenance box are insufficient for Power Cleaning, you cannot run this feature.

  • Page 80: Aligning The Print Head

    User's Guide Maintaining the Printer 2. Click Options & Supplies > Utility > Open Printer Utility. 3. Click Power Cleaning. 4. Follow the on-screen instructions. Note: If you cannot run this feature, solve the problems that are displayed on the printer's control panel. Next, follow this procedure from step 1 to run this feature again.

  • Page 81: Cleaning The Paper Path For Paper Feeding Problems

    User's Guide Maintaining the Printer Important: Do not use tissue paper to clean the inside of the printer. The print head nozzles may be clogged with lint. 1. Load A4-size plain paper in the rear paper feed slot. 2. Select Maintenance on the home screen. u d l r To select an item, move the focus to the item using the buttons, and then press the OK button.
  • Page 82 User's Guide Maintaining the Printer 5. Slide out the paper cassette, and then remove the paper. 6. Stand the printer on its side with the printer's ink tank at the bottom. Caution: Be careful not to trap your hand or fingers when standing the printer. Otherwise you may be injured. Important: Do not leave the printer standing for a long time.

  • Page 83: Cleaning The Scanner Glass

    User's Guide Maintaining the Printer 8. Return the printer to its normal position, and then insert the paper cassette. 9. Connect the power cord. Cleaning the Scanner Glass When the copies or scanned images are smeared, clean the scanner glass. Important: Never use alcohol or thinner to clean the printer.
  • Page 84 User's Guide Maintaining the Printer ❏ Light for checking smears Important: Do not use cleaning liquid other than water with a few drops of detergent. 1. Turn off the printer by pressing the button. 2. Open the printer cover. 3. Check if the translucent film is smeared. Smears are easier to see if you use a light. If there are smears (such as finger marks or grease) on the translucent film (A), go to the next step.

  • Page 85: Checking The Total Number Of Pages Fed Through The Printer

    User's Guide Maintaining the Printer 4. Moisten a cotton swab with the water with a few drops of detergent so that it is not dripping water, and then wipe the smeared part. Important: Wipe off the smear gently. If you press the cotton swab too hard to the film, the springs of the film may be dislocated and the printer may be damaged.

  • Page 86: Checking The Total Number Of Pages Fed Through The Printer - Windows

    User's Guide Maintaining the Printer 4. Follow the on-screen instructions to print the nozzle check pattern. Related Information “Loading Paper in the Paper Cassette” on page 18 & Checking the Total Number of Pages Fed Through the Printer - Windows 1.
  • Page 87 User's Guide Maintaining the Printer ❏ Select Sleep Timer or Power Off Timer, and then make settings. Note: Your product may have the Power Off Settings or Power Off Timer feature depending on the location of purchase.

  • Page 88: Software Information

    ❏ Windows 7/Windows Vista/Windows XP/Windows Server 2008 R2/Windows Server 2008/Windows Server 2003 R2/Windows Server 2003 Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2. Starting on Mac OS Note: Epson Scan 2 does not support the Mac OS fast user switching feature.

  • Page 89: Application For Printing Web Pages (E-Web Print)

    “Installing Applications” on page 90 & Software Update Tools (EPSON Software Updater) EPSON Software Updater is an application that checks for new or updated software on the internet and installs it. You can also update the printer's firmware and manual. Note: Windows Server operating systems are not supported.

  • Page 90: Installing Applications

    Click the start button, and then select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS Select Go >...

  • Page 91: Updating Applications And Firmware

    Do not turn off the computer or the printer until the update is complete; otherwise, the printer may malfunction. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website. http://www.epson.com Uninstalling Applications Log in to your computer as an administrator.

  • Page 92: Uninstalling Applications - Mac Os

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 93: Solving Problems

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 94: Checking The Printer Status - Mac Os

    You may be able to clear the problem by updating the software to the latest version. To check the software status, use the software update tool. Related Information “Software Update Tools (EPSON Software Updater)” on page 89 & “Contacting Epson Support” on page 125 &...
  • Page 95 User's Guide Solving Problems 1. Open the front cover. 2. Lower the output switch lever. 3. Remove the jammed paper. Important: Do not touch the parts inside the printer. Doing so may cause a malfunction. 4. Raise the output switch lever. 5.

  • Page 96: Removing Jammed Paper From The Rear Paper Feed Slot

    User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed Slot Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: Never touch the buttons on the control panel while your hand is inside the printer. If the printer starts operating, it could cause an injury.

  • Page 97: Removing Jammed Paper From Rear Cover

    User's Guide Solving Problems Important: Do not touch the white flat cable, translucent film, and ink tubes inside the printer. Doing so may cause a malfunction. If you touch the translucent film, make sure you clean it. 3. Close the printer cover until it clicks. Related Information “Cleaning the Translucent Film”...

  • Page 98: Paper Does Not Feed Correctly

    User's Guide Solving Problems 2. Remove the jammed paper. 3. Remove jammed paper from the rear cover. 4. Insert the rear cover in the printer. Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏...

  • Page 99: Paper Jams

    User's Guide Solving Problems Paper Jams Load paper in the correct direction, and slide the edge guides against the edges of the paper. Related Information “Removing Jammed Paper” on page 94 & “Loading Paper in the Paper Cassette” on page 18 &...

  • Page 100: Lcd Screen Gets Dark

    Checking the Software and Data ❏ Make sure that a genuine Epson printer driver is installed. If a genuine Epson printer driver is not installed, the available functions are limited. We recommend using a genuine Epson printer driver. See the related information link below for details.
  • Page 101 Right-click on the Printers folder, and then click Run as administrator > Server Properties. ❏ Windows XP/Windows Server 2003 R2/Windows Server 2003 From the File menu, select Server Properties. Click the Driver tab. If your printer name is displayed in the list, a genuine Epson printer driver is installed on your computer.

  • Page 102: Checking The Printer Status From The Computer (Windows)

    > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies, and if the Options tab and Utility tab are displayed on the window, a genuine Epson printer driver is installed on your computer. Related Information “Installing Applications”...

  • Page 103: Checking The Printer Status From The Computer (Mac Os)

    USB connection: EPSON XXXX Series If you install the printer driver multiple times, copies of printer driver may be created. If copies such as "EPSON XXXX Series (copy 1)" are created, right-click the copied driver icon, and then click Remove Device.

  • Page 104: Banding Or Unexpected Colors Appear

    User's Guide Solving Problems Banding or Unexpected Colors Appear The print head nozzles may be clogged. Perform a nozzle check to check if the print head nozzles are clogged. Clean the print head if any of the print head nozzles are clogged. Related Information “Check if Nozzles are Clogged (Nozzle Check)”...

  • Page 105: Vertical Banding Or Misalignment

    ❏ When printing images or photos, Epson recommends using genuine Epson paper rather than plain paper. Print on the printable side of the genuine Epson paper.

  • Page 106: Paper Is Smeared Or Scuffed

    ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.

  • Page 107: Paper Is Smeared During Automatic 2-Sided Printing

    User's Guide Solving Problems ❏ When printing on thick paper, the print head is close to the printing surface and the paper may be scuffed. In this case, enable the reduce scuff setting. If you enable this setting, print quality may decline or printing may slow down.

  • Page 108: Printed Characters Are Incorrect Or Garbled

    User's Guide Solving Problems “Cleaning the Scanner Glass” on page 83 & “Printable Area” on page 116 & Printed Characters Are Incorrect or Garbled ❏ Connect the USB cable securely to the printer and the computer. ❏ Cancel any paused print jobs. ❏...

  • Page 109: Moiré (Cross-Hatch) Patterns Appear In The Copied Image

    User's Guide Solving Problems Moiré (Cross-Hatch) Patterns Appear in the Copied Image Change the reduce and enlarge setting or place the original at a slightly different angle. Related Information “Menu Options for Copying” on page 56 & An Image of the Reverse Side of the Original Appears in the Copied Image ❏...

  • Page 110: Printing Or Copying Slows Down Dramatically During Continuous Operation

    In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re- install Epson Scan 2. See the following to access Scanner and Camera.

  • Page 111: Scanned Image Problems

    “Cleaning the Scanner Glass” on page 83 & The Image Quality Is Rough ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan. ❏ If the resolution is low, try increasing the resolution and then scanning. Related Information “Scanning Using Epson Scan 2”...

  • Page 112: Text Is Blurred

    ❏ In Epson Scan 2, select the Advanced Settings tab, and then Image Option > Text Enhancement. ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab.

  • Page 113: Cannot Solve Problems In The Scanned Image

    ❏ Originals with creases or wrinkles ❏ In Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust the Threshold on the Advanced Settings tab. When you increase the Threshold, the black color area becomes larger.

  • Page 114: Other Scanning Problems

    Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format.

  • Page 115: Application Is Blocked By A Firewall (For Windows Only)

    User's Guide Solving Problems Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel. A Message Prompting You to Reset the Ink Level is Displayed Refill the ink tank, and then reset the ink level.

  • Page 116: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 400×2 rows Plain Paper 64 to 90 g/m2(17 to 24lb) Weight of Paper Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Even when the paper thickness is within this range, the paper may not feed in the printer or the print quality may decline depending on the paper properties or quality.

  • Page 117: Scanner Specifications

    User's Guide Appendix Scanner Specifications Scanner Type Flatbed Photoelectric Device Effective Pixels 10200×14040 pixels (1200 dpi) Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Scanning Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Output Resolution 50 to 9600 dpi in 1 dpi increments Color Depth Color ❏...

  • Page 118: Electrical Specifications

    Power off: Approx. 0.3 W Note: ❏ Check the label on the printer for its voltage. ❏ For European users, see the following Website for details on power consumption. http://www.epson.eu/energy-consumption Environmental Specifications Operation Use the printer within the range shown in the following graph.

  • Page 119: System Requirements

    The following model is CE marked and in compliance with all the applicable EU Directives. For further details, visit the following website to access the full declaration of conformities containing reference to the Directives and harmonized standards used to declare conformity. http://www.epson.eu/conformity C651A Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.

  • Page 120: Transporting And Storing The Printer

    User's Guide Appendix Printers can be misused by improperly copying copyrighted materials. Unless acting on the advice of a knowledgeable attorney, be responsible and respectful by obtaining the permission of the copyright holder before copying published material. Transporting and Storing the Printer When you need to store the printer or transport it when moving or for repairs, follow the steps below to pack the printer.
  • Page 121 User's Guide Appendix Important: ❏ When storing or transporting the printer, place the printer in the plastic bag and fold it closed. Avoid tilting the printer, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When lifting the printer, place your hands in the positions shown below. ❏...
  • Page 122 User's Guide Appendix 2. Make sure the power light turns off, and then unplug the power cord. Important: Unplug the power cord when the power light is off. Otherwise, the print head does not return to the home position causing the ink to dry, and printing may become impossible. 3.

  • Page 123: Copyright

    Seiko Epson Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is any liability assumed for damages resulting from the use of the information herein. The...

  • Page 124: Trademarks

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)

  • Page 125: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.
  • Page 126 ❏ Enquiries on repair service and warranty Repair service center: http://www.tekcare.com.tw/branchMap.page TekCare corporation is an authorized service center for Epson Taiwan Technology & Trading Ltd. Help for Users in Singapore Sources of information, support, and services available from Epson Singapore are: World Wide Web http://www.epson.com.sg...
  • Page 127 ❏ Enquiries on repair service and warranty Help for Users in Vietnam Contacts for information, support, and services are: Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. Phone(Ho Chi Minh City): 84-8-3823-9239, 84-8-3825-6234 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam...
  • Page 128 ESC YOGYAKARTA YAP Square, Block A No. 6 Jl. C Simanjutak (+62274) 581065 YOGYAKARTA Yogyakarta - DIY ygy-admin@epson-indonesia.co.id EAST JAWA ESC SURABAYA Hitech Mall Lt. 2 Block A No. 24 Jl. Kusuma (+6231) 5355035 Bangsa No. 116 - 118 Surabaya - JATIM sby-admin@epson-indonesia.co.id...
  • Page 129 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...
  • Page 130 User's Guide Appendix Epson Philippines Customer Care Toll Free: (PLDT) 1-800-1069-37766 Toll Free: (Digital) 1-800-3-0037766 Metro Manila: (+632)441-9030 Web Site: https://www.epson.com.ph/contact E-mail: customercare@epc.epson.som.ph Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Our Customer Care team can help you with the following over the phone: ❏...

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