BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING ANY SOFTWARE PRODUCT PRE-INSTALLED ON THIS PC, YOU AGREE TO BE BOUND BY THE TERMS OF THE HP EULA. IF YOU DO NOT ACCEPT THESE LICENSE TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT...
Unpack the box ✎ Computer color, features, and options may vary. Component Computer AC adapter Battery ✎ Modem cables, batteries, and power cords vary in appearance by country or region. Getting Started Basic Setup Component Country- or region-specific modem cable adapter (select models only) Power cord Modem cable (select models only)
WARNING: To reduce potential safety issues, use only the AC adapter or battery Å provided with the computer, a replacement AC adapter or battery provided by HP, or a compatible AC adapter or battery purchased as an accessory from HP.
Open the computer Turn on the computer ✎ If the computer will not start up, be sure that the power cord and AC adapter connections are secure. Getting Started Basic Setup...
Basic Setup Set up the software After the computer is turned on, the software setup process begins. The on-screen instructions guide you through setting up and registering your computer. After you respond to the setup prompt, you must complete the entire setup process without interruption. Select your language carefully.
In Help and Support, you can find information about the operating system, drivers, troubleshooting tools, and technical support. To access Help and Support, click Start, and then click Help and Support. For country- or region-specific support, see http://www.hp.com/support, select your country or region, and follow the on-screen instructions. WARNING To reduce the risk of serious injury, read the Safety &...
The recovery process reinstalls the original operating system as well as software and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup.
HP Update utility or on the HP Web site. The HP Update utility automatically checks for software updates from HP. The utility runs at a specified interval and provides a list of support alerts, such as security enhancements, and optional software and driver updates.
What’s Next? To update the software using the HP Web site, follow these steps: 1. Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer.
■ Do not insert, remove, connect, or disconnect any device, cable, or cord. ✎ HP posts BIOS updates only as needed. A newer BIOS update may not be available for your computer. It is recommended that you check the HP Web site periodically for BIOS updates.
After a message on the screen reports a successful installation, you may delete the downloaded file from your hard drive. Updating programs and drivers 1. Open your Web browser, go to http://www.hp.com/support, and select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter.
The computer operates on DC power, which can be supplied by an AC or a DC power source. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
Product Information and Troubleshooting Traveling with the computer The computer is built to go with you for work and play. For best results, follow these traveling and shipping tips: ■ Prepare the computer for traveling or shipping: 1. Back up your information. 2.
Routine care Cleaning the display CAUTION To prevent permanent damage to the computer, never spray water, cleaning Ä fluids, or chemicals on the display. To remove smudges and lint, frequently clean the display with a soft, damp, lint-free cloth. If the screen requires additional cleaning, use premoistened antistatic wipes or an antistatic screen cleaner.
If the computer is plugged into an AC outlet, unplug the computer and then plug another electrical device into the outlet to be sure that the outlet is providing adequate power. ✎ Use only the AC adapter provided with the computer or one approved by HP for this computer. ■...
The computer is unusually warm It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels unusually warm, it may be overheating because a vent is blocked. If you suspect that the computer is overheating, turn off the computer to allow the computer to cool to room temperature.
Contacting Customer Support If the information provided in your User Guide or Learning Center does not address your questions, you can contact HP Customer Support at: www.hp.com/go/contactHP Here you can: • Chat online with an HP technician. When technical support chat is not available in a particular language, it is available in English.
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