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HP Pavilion dm3 Entertainment PC
Maintenance and Service Guide
Document Part Number: 572521-001
September 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
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Table of Contents
Related Manuals for HP Pavilion DM3-1030
Summary of Contents for HP Pavilion DM3-1030
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Page 1: Maintenance And Service Guide
HP Pavilion dm3 Entertainment PC Maintenance and Service Guide Document Part Number: 572521-001 September 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting... - Page 3 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
- Page 4 Safety warning notice Å WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
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Page 5: Table Of Contents
1 Product description 2 External component identification Top Components ..............2–1 Pointing devices . - Page 6 Front LED board ..............4–29 USB board.
- Page 7 Performing a recovery............. . 8–5 9 Connector pin assignments Audio-in (microphone).
- Page 8 Maintenance and Service Guide...
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Page 9: Product Description
Category Product name Processors Maintenance and Service Guide Description HP Pavilion dm3 Entertainment PC Intel ® Core™2 Duo processors: ■ SP9300 2.26-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB) ■ SU7300 1.3-GHz processor, 3-MB L2 cache, 800-MHz FSB Intel Pentium ®... - Page 10 Category Description Chipset Southbridge: Intel ICH-9M-SFF Enhanced GS45 ATI RS780MN based low power: Southbridge: SB710 low power Graphics nVidia GeForce 105M (N10M-LP) discrete graphics with Hypermemory support, 512 MB DDR3 (64 MB × 16 × 2) at 800-MHz Intel Unified Memory Allocation (UMA) graphics (Mobile Intel GMA X4500 HD) Integrated with shared video memory (dynamically allocated)
- Page 11 Category Description Hard drives Supports 9.50-mm, 6.35-cm (2.50-in) hard drives HP ProtectSmart Hard Drive Protection Customer-accessible Serial ATA (SATA) Supports the following hard drives: ■ 500-GB, 7200- and 5400-rpm ■ 320-GB, 7200- and 5400-rpm ■ 250-GB, 7200- and 5400-rpm ■ 160-GB, 7200- and 5400-rpm...
- Page 12 Category Description Audio 2 Altec/Lansing stereo speakers with enclosures Headphone jack Microphone jack Webcam Low-light VGA camera with fixed focus Modem No modem Ethernet Integrated 10/100 network interface card (NIC) Ethernet cable not included Wireless Integrated wireless local-area network (WLAN) options via Half-Mini Card. 2.4- &...
- Page 13 Category Description External media cards Digital Media Slot, supporting the following optional digital card formats: ■ MultiMediaCard (MMC) ■ MultiMediaCard Plus (MMCplus) ■ Secure Digital (SD) Memory Card ■ Secure Digital High Capacity (SDHC) ■ Memory Stick (MS) ■ Memory Stick Pro (MSP) ■...
- Page 14 Category Description Operating system Preinstalled: ■ Windows ® 7 Basic (32-bit) ■ Windows 7 Basic (64-bit) ■ Windows 7 Premium (32-bit) ■ Windows 7 Premium (64-bit) ■ Windows 7 Professional (32-bit) ■ Windows 7 Professional (64-bit) Microsoft ® Office preinstalled on: ■...
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Page 15: External Component Identification
Top Components Pointing devices Item Component TouchPad light TouchPad* Left TouchPad button* TouchPad on/off button TouchPad scroll zone Right TouchPad button* *This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and click Mouse settings. Maintenance and Service Guide External component identification Description... -
Page 16: Lights
Lights ✎ Your computer may look slightly different from the illustration in this section. Item Component Caps lock light Mute light Num lock light 2–2 Description On: Caps lock is on. On: Computer sound is off. On: The embedded numeric keypad is enabled or num lock is on for an optional external numeric keypad. -
Page 17: Keys
Keys ✎ Your computer may look slightly different from the illustration in this section. Item Component Action keys num lk key Embedded numeric keypad keys Windows applications key Windows logo key Maintenance and Service Guide Description Displays system information when pressed in combination with the Execute frequently used system functions. -
Page 18: Front Components
■ White: The hard drive is being accessed. ■ Blinking: The hard drive or an optional external optical drive is being accessed. ■ Amber: HP ProtectSmart has temporarily parked the drive. Maintenance and Service Guide... -
Page 19: Right-Side Components
Right-side components Item Component Power light Power switch Wireless light Wireless button USB ports (2) Vent Security cable slot Maintenance and Service Guide Description ■ On: The computer is on. ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. ■... -
Page 20: Left-Side Components
Left-side components Item Component Power connector AC adapter light RJ-45 (network) jack External monitor port HDMI port USB ports (2) Digital Media Slot Audio-out (headphone) jack Audio-in (microphone) jack 2–6 Description Connects an AC adapter. ■ On: The computer is connected to external power. ■... -
Page 21: Bottom Components
Bottom components Item Component Subscriber identity module (SIM) slot (select models only) Battery bay Battery release latch Vents (6) Memory module compartment Hard drive bay Maintenance and Service Guide Description Located inside the battery bay. Holds the battery. Releases the battery from the battery bay. Enable airflow to cool internal components. -
Page 22: Display Components
Display components Item Component Internal microphone Webcam light Webcam 2–8 Description Records sound. On: The webcam is in use. Records video and captures still photographs. Maintenance and Service Guide... -
Page 23: Wireless Antennas
Wireless antennas ✎ Your computer may look slightly different from the illustration in this section. Item Component WWAN antennas (2)*(select models only) WLAN antennas (2)* *The antennas are not visible from the outside of the device. For optimal transmission, keep the areas immediately around the antennas free from obstructions. -
Page 24: Additional Hardware Components
Additional hardware components Item Component Power cord* AC adapter Battery* *Batteries and power cords vary in appearance by region or country. 2–10 Description Connects the AC adapter. Converts AC power to DC power. Powers the computer when the computer is not plugged into external power. Maintenance and Service Guide... -
Page 25: Illustrated Parts Catalog
Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Product name Serial number (s/n) Part number/Product number (p/n) Model description Warranty period Maintenance and Service Guide Illustrated parts catalog Description This is the product name affixed to the front of the computer. -
Page 26: Computer Major Components
Illustrated parts catalog Computer major components 3–2 Maintenance and Service Guide... - Page 27 Item Description 13.3-in, LED, HD display assembly (includes 2 WLAN antenna transceivers and cables, nameplate, and logo): 13.3-in, LED, HD BrightView (1366x768) (Intel systems) 13.3-in, LED, HD BrightView (1366x768) MA (AMD systems) 13.3-in, HD BrightView (1366x768) WWAN (AMD systems) Display assembly internal components (not illustrated): Display bezel Display hinges 13.3in Display panel...
- Page 28 Item Description Heat sink UMA (AMD systems) Discrete (AMD systems) UMA (Intel systems) Discrete (AMD systems) USB board (with cable) RJ-45 connector cable System board (includes embedded processor and replacement thermal) AMD Athlon™ Neo Processor MV-40 (1.6-GHz, 512K L2 cache), UMA AMD Athlon™...
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Page 29: Plastics Kit
Item Description Memory module compartment access cover Hard drive Hard drive hardware kit Plastics kit Item Description Plastics kit: Hard drive bay access cover Memory module compartment access cover Maintenance and Service Guide Spare part number 580691-001 580683-001 Spare part number 580691-001 3–5... -
Page 30: Cable Kit
Cable kit Item Description Cable kit: Power DC cable RJ-45 cable Lid sensor cable LED board with cable 3–6 Spare part number 580843-001 Maintenance and Service Guide... -
Page 31: Mass Storage Devices
Mass storage devices Item Description Hard drive (includes hard drive connector): 250GB,INTERNAL, 5400RPM 320GB,INTERNAL, 5400RPM 500GB,INTERNAL, 5400RPM 250GB,INTERNAL, 7200RPM 320GB,INTERNAL, 7200RPM 500GB,INTERNAL, 7200RPM 160GB,INTERNAL, 7200RPM SSD 128GB (AMD systems) SSD 160GB (Intel systems) Maintenance and Service Guide Spare part number 580677-001 580678-001 580679-001... -
Page 32: Miscellaneous Parts
Miscellaneous parts Description HP 65-W slim adapter Power cords: ■ For use in Argentina ■ For use in Australia ■ For use in Brazil ■ For use in Denmark ■ For use in Europe, the Middle East, and Africa ■ For use in India ■... -
Page 33: Sequential Part Number Listing
Sequential part number listing Spare part number 417220-001 AC power adapter 490371-D01 Power cord for use in Argentina 490371-011 Power cord for use in Australia 490371-201 Power cord for use in Brazil 490371-081 Power cord for use in Denmark 490371-021 Power cord for use in Europe, the Middle East, and Africa 490371-D61 Power cord for use in India... - Page 34 Spare part number 575926-171 Keyboard for use in Saudi Arabia 575926-201 Keyboard for use in Brazil 575926-221 Keyboard for use in the Czech Republic 575926-251 Keyboard for use in Russia 575926-281 Keyboard for use in Thailand 575926-291 Keyboard for use in Japan 575926-A41 Keyboard for use in Belgium 575926-AB1...
- Page 35 Spare part number 581171-001 System board, MV40 FF 1.6G Neo UMA 581172-001 System board, L335 FF 1.6G Althon 512K L2 UMA 581173-001 System board, L625 FF 1.6G Turion 1M L2 UMA 581175-001 System board, L335 FF+ 1.6G Althon 581176-001 System board, L625 FF+ 1.6 Turion 581177-001 Display 13.3 HD BV MA 581181-001...
- Page 36 Illustrated parts catalog 3–12 Maintenance and Service Guide...
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Page 37: Removal And Replacement Procedures
Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Phillips P0 screwdriver ■ Tweezers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures. -
Page 38: Grounding Guidelines
Drive handling Ä CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. - Page 39 The following table shows how humidity affects the electrostatic voltage levels generated by different activities. Ä CAUTION: A product can be degraded by as little as 700 V. Typical electrostatic voltage levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray...
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Page 40: Workstation Guidelines
Workstation guidelines Follow these workstation grounding guidelines: ■ Cover the workstation with approved static-shielding material. ■ Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and equipment. ■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ■... -
Page 41: Component Replacement Procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many screws of different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. -
Page 42: Computer Feet
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 580697-001. There are 4 rubber feet that attach to the base enclosure in the locations shown in the following illustration. Battery Description Battery, 6-cell, 2.58-Ah (57-Wh) - Page 43 Removal and replacement procedures Install the battery by inserting it into the battery bay and pressing down on it until you hear a click. Maintenance and Service Guide 4–7...
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Page 44: Sim
✎ The SIM is provided by the end user as a security measure for the WWAN module. The SIM should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled. Before removing the SIM, follow these steps: 1. -
Page 45: Hard Drive
Hard drive ✎ The hard drive hardware spare part kit, 580683-001, includes a hard drive connector and hard drive bracket. Description 128-GB SSD (AMD systems) 160-GB SSD (Intel systems) Hard drive hardware kit 500-GB, 7200-rpm hard drive 500-GB, 5400-rpm hard drive 320-GB, 7200-rpm hard drive 320-GB, 5400-rpm hard drive 250-GB, 7200-rpm hard drive... - Page 46 4. Loosen the two Phillips PM2.0x4.0 screws 1 that secure the hard drive to the computer. 5. Grasp the Mylar tab 2 in the hard drive bay, and pull it to the left to disconnect the drive from the system. 6.
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Page 47: Wwan Module
WWAN module Description WWAN module with Gobi technology Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. -
Page 48: Wlan Module
WLAN module Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. - Page 49 4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module. ✎ The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN antenna cable is connected to the WLAN module “Aux” terminal. 5.
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Page 50: Memory Module
Memory module Description 1-GB memory module (800-MHz, DDR2) 2-GB memory module (800-MHz, DDR2) 4-GB memory module (800-MHz, DDR2) Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. -
Page 51: Rtc Battery
RTC battery Description RTC battery Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. -
Page 52: Keyboard
Keyboard ✎ The keyboard spare part kit includes a keyboard cable. Country or region ■ Belgium ■ Brazil ■ The Czech Republic ■ France ■ French Canada ■ Germany ■ Italy ■ Japan ■ Latin America ■ The Netherlands ■ Portugal Before removing the keyboard, follow these steps: 1. - Page 53 Removal and replacement procedures 3. Turn the computer right-side, up and open the display to a 90-degree angle. 4. Then position the computer so that the display is its base and the keyboard is in the upright position. 5. On the bottom of the computer, press in on the keyboard release tabs. 6.
- Page 54 Removal and replacement procedures 9. Carefully release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then disconnect the keyboard cable 2 from the system board. Ä CAUTION: Take care when releasing the ZIF connector. The connector can be easily damaged if handled incorrectly. 10.
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Page 55: Top Cover
Top cover ✎ The top cover spare part kit includes a palm rest, TouchPad and cable, and TouchPad button board and cable. Description Top cover (AMD systems) Top cover (Intel systems) Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. - Page 56 3. Turn the computer right-side up, and disconnect the following cables: ❏ Top cover cable 1 from the board ❏ Touch pad cable 2 from the board ❏ Bluetooth module cable 3 from the board 4. Remove the six Phillips PM2.5x6.0 screws from the sheet metal. 4–20 Maintenance and Service Guide...
- Page 57 Removal and replacement procedures 5. Lift up on the front edge 1 of the top cover. 6. Pull up on the back edge 2 of the top cover to remove from the unit. Reverse this procedure to install the top cover. Maintenance and Service Guide 4–21...
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Page 58: Display Assembly
Display assembly ✎ The display assembly spare part kit includes cables, nameplate, and logo. Description 13.3-in, LED, HD BrightView (1366x768) display assembly (AMD systems) 13.3-in, LED, HD BrightView (1366x768) display assembly, WWAN (AMD systems) 13.3-in, LED, HD BrightView (1366x768) display assembly (Intel systems) Before removing the display assembly, follow these steps: 1. - Page 59 Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 7. Release the hinges by removing the six Phillips PM2.5x5.0 screws 1 that secure it to the base enclosure. First remove the left hinge and then the right.
- Page 60 b. Flex the inside edges of the top 1, the left and right sides 2, and the bottom 3 of the display bezel until the bezel disengages from the display enclosure. c. Remove the display bezel 4. 9. To remove the panel: a.
- Page 61 11. If it is necessary to replace the display hinges, slide them outward from the panel. 12. If it is necessary to replace the display panel cable: a. Turn the display panel upside down, with the bottom edge toward you. b.
- Page 62 Removal and replacement procedures 13. If it is necessary to replace the webcam, which is spared as 580669-001 and includes the cable: a. Place the panel enclosure flat on the table with the webcam furthest away from you. b. Loosen the webcam 1 up by pulling on it to break the adhesive bond and pull up. c.
- Page 63 Removal and replacement procedures 14. If it is necessary to replace the wireless antennas: a. Remove the hinge covers from the enclosure by removing the two silver broadhead Phillips 2.0×3.0 screws 1 and the two black broadhead Phillips 2.0×3.0 screws 2. b.
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Page 64: Speakers
Speakers Description Speakers (include cables) Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. -
Page 65: Front Led Board
Front LED board Description Front LED board with cable (part of cables kit) Before removing the front LED board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. -
Page 66: Usb Board
USB board Description USB board (includes cable) Before removing the USB/power switch board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. -
Page 67: Fan
Description Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. -
Page 68: Bluetooth Module
Bluetooth module ✎ The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is available as spare part number 580702-001. Description Bluetooth module Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. -
Page 69: System Board
System board ✎ The system board spare part kit includes replacement thermal material and an embedded processor. Description AMD Athlon™ Neo Processor MV-40 (1.6-GHz, 512K L2 cache), UMA AMD Athlon™ Neo X2 Dual Core Processor L335 (1.6-GHz, 512K L2 cache), UMA AMD Turion™... - Page 70 Remove the system board: 1. Disconnect the RJ-45 connector 1 from the enclosure. 2. Disconnect the power connector 2 from the enclosure. 3. Remove the five Phillips 2.5×4.0 screws that secure the system board to the base enclosure. 4. Lift up 1 on the right side of the system board, and then pull it to the right 2 to remove the system board from the base enclosure.
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Page 71: Power And Rj-45 Cable
Power and RJ-45 cable ✎ The power and RJ-45 cables are included in the Cable Kit, spare part number 580843-001. Before removing the power and RJ-45 cables, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. -
Page 72: Heat Sink
Heat sink ✎ The processor is soldered onto the system board. Thermal grease has been applied between the heat sink and the processor, chipset, and graphics chipset. Description Heat sink for use only on computer models equipped with a graphics subsystem with discrete memory Heat sink for use only on computer models equipped with a graphics subsystem with UMA memory... -
Page 73: Setup Utility (Bios)
Starting the Setup Utility The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start the Setup Utility: ■... -
Page 74: Navigating And Selecting In Computer Setup
Navigating and selecting in Computer Setup Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the keys. ■ To choose an item in a list or to toggle a field, for example and Enable/Disable field, use either the arrow keys ■... -
Page 75: Exiting The Setup Utility
Exiting the Setup Utility You can exit the Setup Utility with or without saving changes. ■ To exit the Setup Utility and save your changes from the current session: If the Setup Utility menus are not visible, press, select Exit > Exit Saving Changes, then press ■... -
Page 76: Setup Utility Menus
Setup Utility menus The menu tables in this section provide an overview of the Setup Utility options. ✎ Some of the Setup Utility menu items listed in this chapter may not be supported by your computer. Main menu Select System Information Security menu Select Administrator Password... -
Page 77: System Configuration Menu
System Configuration menu Select Language Support Button Sound (select models only) Virtualization Technology (select models only) Processor C6 State (select models only) LAN Power Saving (select models only) Card Reader/1394 Power Saving (select models only) Fan Always On Action Key Mode Boot Options Diagnostics menu Select... - Page 78 Setup Utility (BIOS) 5–6 Maintenance and Service Guide...
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Page 79: Specifications
Computer specifications Dimensions Length Width Height (front to back) Weight Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. -
Page 80: 13.3-In Led Hd Display Specifications
13.3-in LED HD display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 6–2 Metric U.S. 17.8 cm 7.0 in 28.4 cm 11.2 in 33.6 cm 13.3 in Up to 16.8 million 250:1 (typical) -
Page 81: Hard Drive Specifications
Hard drive specifications Dimensions Height Width Weight Interface type Transfer rate Security Seek times (typical read, including setting) Single track Average Maximum Logical blocks Disc rotational speed Operating temperature *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly. -
Page 82: Blu-Ray Rom Dvd±R/Rw Supermulti Double-Layer Drive Specifications
Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 2X BD-RAM 8X DVD 16X CD-R 16X CD-RW 6–4 Read: Write: BD-ROM, BD-ROM-DL, BD-R, DVD-RAM (Ver.2), DVD+R, BD-R-DL, BD-RE, BD-RE-DL, DVD-R, CD-R, and CD-ROM DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW,... -
Page 83: Dvd±Rw And Cd-Rw Supermulti Double-Layer Drive Specifications
DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8x DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Maintenance and Service Guide Read: Write: CD-DA, CD+(E)G, CD-MIDI,... -
Page 84: Dvd-Rom Drive Specifications
DVD-ROM Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 24X CD-RW 6–6 Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-R and CD-RW CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR,... -
Page 85: System Dma Specifications
System DMA specifications Hardware DMA0 DMA1* DMA2* DMA3 DMA4 DMA5* DMA6 DMA7 *ExpressCard controller can use DMA 1, 2, or 5. System memory map specifications Size 640 KB 128 KB 64 KB 64 KB Maintenance and Service Guide DMA System function Not applicable Not applicable Not applicable... -
Page 86: System Interrupt Specifications
System interrupt specifications Hardware IRQ IRQ0 IRQ1 IRQ8 IRQ12 IRQ13 IRQ16 IRQ17* IRQ18 IRQ19 IRQ20 IRQ21 IRQ22 *Default configuration; other possible audio configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none. ✎ ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial port may assert IRQ3 or IRQ4. -
Page 87: System I/O Address Specifications
System I/O address specifications I/O address (hex) 000–01F 020–021 024–025 028–029 02C–03D 02E–02F 030–031 034–035 038–039 03C–03D 040–043 04E–04F 050–053 071–077 081–091 093–09F 0A0–0A1 0A4–0A5 0A8–0A9 0AC–0AD 0B0–0B1 0B2–0B3 0B4–0B5 0B8–0B9 0BC–0BD Maintenance and Service Guide System function (shipping configuration) DMA controller Program interrupt controller Program interrupt controller... - Page 88 I/O address (hex) 0C0–0DF 0F0–0F0 0200–027F 3B0–3BB 3C0–3DF 400–47F 4D0–4D1 500–57F 1000–1003 1010–101F 2000–20FF 2000–2FFF 3000–4FFF 5000–6FFF 7000–701F 7020–703F 7040–705F 7060–707F 7080–709F 70A0–70BF 70C0–70DF 70E0–70E7 70E8–70EF 70F0–70F7 70F8–70FB 70FC–70FF EF80–EF9F FE00–FE0F FE80–EF8F FFFF 6–10 System function (shipping configuration) Direct memory access controller Numeric data processor Motherboard resources Mobile Intel 4 Series express chipset family...
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Page 89: Screw Listing
This chapter provides specification and reference information for the screws used in the computer. The screws listed in this chapter are available in the Screw Kit, spare part number 580698-001. Phillips PM2.0×3.0 screw Color Quantity Silver Where used: One screw that secures the LED module to the top cover Maintenance and Service Guide Length Thread... -
Page 90: Phillips Pm2.0×3.0 Broadhead Screw
Phillips PM2.0×3.0 broadhead screw Color Quantity Silver and Black 2 silver and 2 black Where used: Four screws that secures the hinge covers to the back LCD cover 7–2 Length Thread 3.0 mm 2.0 mm Head diameter 7.0 mm Maintenance and Service Guide... -
Page 91: Phillips Pm2.0×4.0 Screw
Phillips PM2.0×4.0 screw Color Quantity Black Where used:Two screws that secure the hard drive to the computer Where used: Five screws that secure the heat sink to the system board Maintenance and Service Guide Length Thread 4.0 mm 2.0 mm Head diameter 5.0 mm 7–3... - Page 92 Screw listing Where used: One screw that secures the Bluetooth module to the top cover 7–4 Maintenance and Service Guide...
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Page 93: Phillips Pm2.0×6.0 Screw
Phillips PM2.0×6.0 screw Color Quantity Silver Where used:Three screws that secure the speakers to the base enclosure Maintenance and Service Guide Length Thread 6.0 mm 2.0 mm Head diameter 5.0 mm 7–5... -
Page 94: Phillips Pm2.5×3.0 Screw
Phillips PM2.5×3.0 screw Color Quantity Black Where used: Two screws that secure the WWAN module to the computer Where used:Two screws that secure the WLAN module to the computer 7–6 Length Thread 3.0 mm 2.5 mm Head diameter 5.0 mm Maintenance and Service Guide... - Page 95 Screw listing Where used: Two screws that secure the display panel to the display enclosure Maintenance and Service Guide 7–7...
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Page 96: Phillips Pm2.5×4.0 Screw
Phillips PM2.5×4.0 screw Color Quantity Black Where used:Two screws that secure the TouchPad to the top cover Where used: Two screws that secure the display panel to the display enclosure 7–8 Length Thread 4.0 mm 2.5 mm Head diameter 5.0 mm Maintenance and Service Guide... - Page 97 Screw listing Where used: Two screws that secure the power LED to the base enclosure Where used: One screw that secures the USB board to the base enclosure Where used: Five screws that secure the system board to the base enclosure Maintenance and Service Guide 7–9...
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Page 98: Phillips Pm2.5×5.0 Screw
Phillips PM2.5×5.0 screw Color Quantity Black Where used: Six screws that secure the LCD panel to the computer Where used: Two screws that secure the bezel to the display panel 7–10 Length Thread 5.0 mm 2.5 mm Head diameter 5.0 mm Maintenance and Service Guide... - Page 99 Screw listing Where used: Two screws that secure the display panel to the display enclosure Maintenance and Service Guide 7–1 1...
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Page 100: Phillips Pm2.5×6.0 Screw
Phillips PM2.5×6.0 screw Color Quantity Black Where used:Two screws that secure the system fan to the base enclosure 7–12 Length Thread 6.0 mm 2.5 mm Head diameter 5.0 mm Maintenance and Service Guide... -
Page 101: Backup And Recovery
Backup and recovery Overview .Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. -
Page 102: Creating Recovery Discs
Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience a serious system failure or instability. Create these discs after setting up the computer for the first time. -
Page 103: Backing Up Your Information
Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ■ On a regular scheduled basis. ✎... -
Page 104: Using Windows Backup And Restore
Using Windows Backup and Restore To create a backup using Windows Backup and Restore Center, follow these steps: ✎ Be sure that the computer is connected to AC power before you start the backup process. The backup process may take over an hour, depending on file size and the speed of the computer. 1. -
Page 105: Performing A Recovery
Performing a recovery ✎ You can recover only files that you have previously backed up. HP recommends that you use HP Recovery Manager to create a set of discs (an entire drive backup) as soon as you set up your computer. - Page 106 Recovering using the dedicated recovery partition ✎ Computers with an SSD may not have a recovery partition. If the computer does not have a recovery partition, you will not be able to recover using this procedure. Recovery discs have been included for computers that do not have a partition.
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Page 107: Connector Pin Assignments
Audio-in (microphone) Audio-out (headphone) Maintenance and Service Guide Connector pin assignments Signal Audio signal in Audio signal in Ground Signal Audio out, left channel Audio out, right channel Ground 9–1... -
Page 108: External Monitor
External monitor 9–2 Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Maintenance and Service Guide... -
Page 109: Hdmi
HDMI Maintenance and Service Guide Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS clock+ TMDS clock shield TMDS clock- No connect DDC clock... -
Page 110: Network)
RJ-45 (network) Universal Serial Bus 9–4 Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Signal +5 VDC Data Data + Ground Maintenance and Service Guide... -
Page 111: Power Cord Set Requirements
The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. -
Page 112: Requirements For Specific Countries And Regions
Requirements for specific countries and regions Country/region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan The Netherlands Norway The People's Republic of China South Korea Sweden Switzerland Taiwan The United Kingdom The United States 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. -
Page 113: Recycling
✎ Materials Disposal. This HP product contains mercury in the backlight in the display assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at This section provides disassembly instructions for the display assembly. - Page 114 Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
- Page 115 Recycling 4. If installed, disconnect all display panel cables 1 from the display inverter and remove the inverter 2. ✎ Some systems may not have a backlight assembly to remove. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6.
- Page 116 Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12.
- Page 117 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18.
- Page 118 Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.
- Page 119 AC adapter, spare part numbers 3–8 action keys 2–3 antennas disconnecting 4–11 4–13 locations 2–9 audio, product description 1–4 audio-in (microphone) jack connector pinout 9–1 location 2–6 audio-out (headphone) jack connector pinout 9–1 location 2–6 backing up files 8–3 Backup and Restore Center 8–4 battery removal 4–6 spare part numbers 4–6...
- Page 120 Diagnostics menu 5–5 Digital Media slot 2–6 diskette drive, product description 1–3 display connector 2–6 port 2–6 display assembly removal 4–22 spare part numbers 3–3 display bezel removal 4–23 spare part numbers 3–3 display components illustrated 2–1 recycling 11–1 display hinges removal 4–25 spare part numbers 3–3 display panel 3–3...
- Page 121 language, changing in Computer Setup 5–5 left-side components 2–6 lights AC adapter 2–6 battery 2–4 caps lock 2–2 drive 2–4 mute 2–2 num lock 2–2 power 2–5 TouchPad 2–1 webcam 2–8 wireless 2–5 mass storage devices, spare part numbers 3–7 memory module removal 4–14 spare part numbers 4–14...
- Page 122 recovery, system 8–1 recycling battery 11–1 display components 11–1 removal/replacement preliminaries 4–1 procedures 4–5 restoring factory settings 5–2 right-side components 2–5 RJ-45 (LAN) jack connector pinout 9–4 location 2–6 spare part numbers 3–6 RTC battery removal 4–15 spare part number 4–15 Rubber Feet Kit, spare part number 4–6 Screw Kit, spare part number 3–8 screw listing 7–1...
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