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Hardware Reference Guide HP Pro 2000 and 3000 Series Microtower Business...
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Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. This document contains proprietary information that is protected by copyright.
About This Book This guide provides basic information for upgrading these computer models. The model illustrated in this guide may look different than your computer model. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation, setup, posture, and health and work habits for computer users, and provides important electrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo. WARNING! Energized and moving parts inside.
Removing the Computer Access Panel Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
Replacing the Computer Access Panel Place the access panel on the chassis with about 1.3 cm (1/2 inch) of the panel hanging off the back of the chassis and slide it into place (1). Ensure that the hole for the screw is aligned with the hole in the chassis and tighten the screw (2).
To remove the lower 5.25-inch bezel blank, gently twist and pull on the bezel blank until it breaks free from the front bezel (1), then discard the bezel blank. If the blank needs to be replaced at a later date, you can order a replacement blank from HP. Hardware Upgrades...
To remove the 3.5-inch bezel blank, press the two retaining tabs towards the outer left edge of the bezel (2) and pull the bezel blank inwards to free it from the front bezel (3). Figure 4 Removing a Bezel Blank Replace the front bezel.
The memory sockets are populated with at least one preinstalled DIMM. To achieve the maximum memory support, you can populate the system board with up to 4GB of memory on HP Pro 2000 series models or 8GB of memory on HP Pro 3000 series models.
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On HP Pro 2000 systems, populate the DIMM sockets in the following order: DIMM1 then DIMM2. On HP Pro 3000 systems with Intel processors, populate the DIMM sockets in the following order: DIMM1, DIMM3, DIMM2, then DIMM4. On HP Pro 3000 systems with AMD processors, populate the DIMM sockets in the following order:...
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Reconnect the power cord and any external devices, then turn on the computer. The computer should automatically recognize the additional memory when you turn on the computer. Lock any security devices that were disengaged when the access panel was removed. Hardware Upgrades...
Removing or Installing an Expansion Card Depending on the model, the computer may include PCI Express x1 expansion slots, PCI Express x16 expansion slots, and standard PCI expansion slots. NOTE: You can install a PCI Express x1, x4, x8, or x16 expansion card in the PCI Express x16 expansion slot.
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NOTE: Before removing an installed expansion card, disconnect any cables that may be attached to the expansion card. If you are installing an expansion card in a vacant socket, you must use a flatblade screwdriver to pry out the metal shield on the rear panel that covers the expansion slot. Be sure to remove the appropriate shield for the expansion card you are installing.
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If you are removing a PCI Express x16 card, pull the retention arm on the back of the expansion socket away from the card and carefully rock the card back and forth until the connectors pull free from the socket. Be sure not to scrape the card against the other components. Figure 10 Removing a PCI Express x16 Expansion Card Store the removed card in anti-static packaging.
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To install a new expansion card, hold the card just above the expansion socket on the system board then move the card toward the rear of the chassis so that the bottom of the bracket on the card slides into the small slot on the chassis. Press the card straight down into the expansion socket on the system board.
Lock any security devices that were disengaged when the access panel was removed. Reconfigure the computer, if necessary. Refer to the Computer Setup (F10) Utility Guide for instructions on using Computer Setup. Drive Positions NOTE: Your computer model may look different than the model shown below. Figure 13 Drive Positions Two 5.25-inch external drive bays for optional drives (optical drives shown)
The system does not support Parallel ATA (PATA) optical drives or PATA hard drives. ● If needed, HP has provided extra drive retainer screws on the interior of the front bezel that are used to secure the drives in the drive cage. Hard drives use 6-32 standard screws. All other drives use M3 metric screws.
Removing an Optical Drive CAUTION: All removable media should be taken out of a drive before removing the drive from the computer. To remove an optical drive: Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices.
Remove the two screws that secure the drive to the drive cage (1), then slide the drive out of the front of the chassis (2). Figure 16 Removing the Optical Drive Installing an Optical Drive into the 5.25-inch Drive Bay To install an optional 5.25-inch optical drive: Remove/disengage any security devices that prohibit opening the computer.
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Slide the drive in through the front of the chassis (1) until the bezel on the drive is evenly aligned with the computer front bezel and install the two M3 metric retainer screws (2) as shown in the illustration below. NOTE: Extra drive retainer screws are provided on the interior of the front bezel if needed.
The system automatically recognizes the drive and reconfigures the computer. Removing an External 3.5-inch Drive CAUTION: All removable media should be taken out of a drive before removing the drive from the computer. Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer.
Installing a Drive into the 3.5-inch External Drive Bay Remove/disengage any security devices that prohibit opening the computer. Remove all removable media, such as compact discs or USB flash drives, from the computer. Turn off the computer properly through the operating system, then turn off any external devices. Disconnect the power cord from the power outlet and disconnect any external devices.
Connect the appropriate drive cables: If installing a diskette drive (available on some models only), connect the power and data cables to the rear of the drive and connect the other end of the data cable to the connector on the system board. If installing a media card reader, connect the USB cable from the media card reader to the USB connector on the system board.
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Push down the latch on the side of the hard disk drive cage (1), then slide the hard disk drive cage away from the bottom of the chassis (2) as shown below. Figure 22 Releasing the Hard Drive Cage Lift the hard disk drive cage out of the chassis. Figure 23 Removing the Hard Drive Cage Installing Additional Drives...
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Disconnect the power cable (1) and data cable (2) from the back of the hard drive. Figure 24 Disconnecting the Hard Drive Cables Remove the four screws that secure the hard disk drive to the hard disk drive cage (1), then slide the hard disk drive out of the hard disk drive cage (2).
Installing an Internal 3.5-inch Hard Drive Follow the steps in cage and, if necessary, the existing hard drive. Slide the new drive into the hard disk drive cage (1), aligning the drive with the four screw holes on the cage. Install the four 6-32 standard screws that secure the hard disk drive to the hard disk drive cage (2).
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Connect the power cable (1) and data cable (2) to the back of the hard drive. Figure 27 Connecting the Hard Drive Cables CAUTION: Never crease or bend a SATA data cable tighter than a 30 mm (1.18 in) radius. A sharp bend can break the internal wires.
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Attach the two screws that secure the hard disk drive cage to the chassis. Figure 29 Securing the Hard Drive Cage If installing a new drive, connect the opposite end of the data cable to the appropriate system board connector. If your system has only one SATA hard drive, you must connect the hard drive data cable to the dark blue connector to avoid any hard drive performance problems.
The lifetime of the lithium battery can be extended by plugging the computer into a live AC wall socket. The lithium battery is only used when the computer is NOT connected to AC power. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, go to recycle.
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Type 1 Lift the battery out of its holder. Figure 30 Removing a Coin Cell Battery (Type 1) Slide the replacement battery into position, positive side up. The battery holder automatically secures the battery in the proper position. Type 2 To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery.
Insert the new battery and position the clip back into place. Figure 32 NOTE: After the battery has been replaced, use the following steps to complete this procedure. Replace the computer access panel. Plug in the computer and turn on power to the computer. Reset the date and time, your passwords, and any special system setups using Computer Setup.
HP Business PC Security Lock Fasten the security cable by looping it around a stationary object. Figure 35 Securing the Cable to a Fixed Object Thread the keyboard and mouse cables through the lock. Figure 36 Threading the Keyboard and Mouse Cables...
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Screw the lock to the chassis using the screw provided. Figure 37 Attaching the Lock to the Chassis Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage the lock. Use the key provided to disengage the lock. Figure 38 Engaging the Lock Installing a Security Lock...
The system will enter the operating system successfully. If the error message persists, press the key immediately when the HP Logo screen is displayed to enter the Computer Setup menu. In the menu, select Advanced > Hood Sensor > Reset Case Open Status and make sure Enable is selected, then press the key to Save and Exit, then reboot the system.
Port Cover To install the port cover, slide the bottom half of the cover onto the chassis (1), then slide the top half of the cover onto the chassis at an angle (2) then rotate the top half down onto the bottom half (3). Ensure that the cables coming out of the rear of the computer are routed through the holes in the port cover.
HP Chassis Security Kit An optional HP Chassis Security Kit prevents computer components from being removed through an open optical drive bay. Figure 39 HP Chassis Security Kit Figure 40 Installing the HP Chassis Security Kit Hardware Upgrades...
Use conductive field service tools. ● Use a portable field service kit with a folding static-dissipating work mat. If you do not have any of the suggested equipment for proper grounding, contact an HP authorized dealer, reseller, or service provider. NOTE: For more information on static electricity, contact an HP authorized dealer, reseller, or service provider.
● Never restrict the airflow into the computer by blocking any vents or air intakes. Do not place the keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow. ●...
Avoid using any type of solvent, such as alcohol or benzene, which may damage the finish. Safety If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an authorized HP service provider. Shipping Preparation Follow these suggestions when preparing to ship the computer: Back up the hard drive files on PD discs, tape cartridges, CDs, or diskettes.
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