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Philips Brilliance C271P4 User Manual
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Philips Brilliance C271P4 User Manual

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Customer care and warranty
Troubleshooting & FAQs
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Summary of Contents for Philips Brilliance C271P4

  • Page 1 C271P4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    5.1 Resolution & Preset Modes ....31 6. Power Management ......32 7. Regulatory Information .....33 8. Customer care and warranty ..40 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........40 8.2 Customer Care & Warranty ....42 9. Troubleshooting & FAQs ....46 9.1 Troubleshooting ..........46...

  • Page 3: Important

    The monitor is intended for use with Medical any single components. Equipment to display alpha, numerical and graphical data. The subject equipment Philips Please follow the steps below. monitor is powered by an external recognized Close all application programs AC/DC adaptor.

  • Page 4: Emc Information

    1. Important approved and complies with the safety Make sure user does not contact SIP/SOPs standards of your particular country. and the patient at the same time. 1.2 EMC information Guidance and manufacturer’s declaration – electromagnetic emissions – for all EQUIPMENT and SYSTEMS the monitor should assure that it is used in such an environment.
  • Page 5 1. Important Guidance and manufacturer’s declaration – electromagnetic immunity – for all EQUIPMENT and SYSTEMS: the monitor should assure that it is used in such an environment. Electromagnetic environment – Immunity test IEC 60601 test level Compliance level guidance Electrostatic 6 kV contact 6 kV contact Floors should be wood, concrete or...
  • Page 6 1. Important Guidance and manufacturer’s declaration – electromagnetic immunity – for EQUIPMENT and SYSTEMS that are not LIFE-SUPPORTING: the monitor should assure that it is used in such an environment. Immunity test IEC 60601 test level Compliance level Electromagnetic environment – guidance Portable and mobile RF communications equipment should be used no closer to any part of the monitor, including cables, than the recommended separation...
  • Page 7 1. Important Recommended separation distances between portable and mobile RF communications equipment and the EQUIPMENT or SYSTEM – for EQUIPMENT and SYSTEMS that are not LIFE-SUPPORTING: The monitor is intended for use in an electromagnetic environment in which radiated RF disturbances are controlled.

  • Page 8: Safety Precautions And Maintenance

    Please use approved power cord provided Temperature: 10°C to 40°C by Philips all the time. If your power cord Humidity: 30% to 75% is missing, please contact with your local Atmospheric pressure: 700 to 1060 hPa service center.

  • Page 9: Notational Descriptions

    1. Important Important information for Burn-in/Ghost 1.4 Notational Descriptions image The following subsections describe notational Always activate a moving screen saver conventions used in this document. program when you leave your monitor unattended. Always activate a periodic Notes, Cautions and Warnings screen refresh application if your monitor Throughout this guide, blocks of text may be will display unchanging static content.

  • Page 10: Disposal Of Product And Packing

    Directive 2012/19/EU governing used electrical From the planning, design and production and electronic appliances, this product may stages, Philips emphasizes the important of not be disposed of with normal household making products that can easily be recycled. At waste. You are responsible for disposal of...

  • Page 11: Antimicrobial Housing

    1.6 AntiMicrobial housing Germs have become a growing problem in hospitals and clinical environments worldwide as they can cause life-threatening infections. Philips clinical review displaytake care of this challenge by using JIS z2801 compliant antimicrobial additive in its housing material making it an integral part of the display housing.

  • Page 12: Setting Up The Monitor

    2. Setting up the monitor Install the base 2. Setting up the monitor 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. 2.1 Installation Package contents C271P C271P4 user s manual 使用产品前请阅读使用说明...
  • Page 13 2. Setting up the monitor Connecting to your PC HDMI Kensington anti-theft lock Audio input VGA input DVI input DisplayPort AC-DC Adapter USB downstream USB upstream Earphone jac k HDMI input Connect to PC 1. Connect the power cord to the back of 2.

  • Page 14: Operating The Monitor

    What is On-Screen Display (OSD)? Description of the control buttons On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to C271P adjust screen performance or select functions of the monitors directly through an on-screen instruction window.
  • Page 15 2. Setting up the monitor The OSD Menu Resolution noti cation Below is an overall view of the structure of This monitor is designed for optimal the On-Screen Display. You can use this as a performance at its native resolution, 1920 reference when you want to work your way ×...

  • Page 16: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 2.3 Remove the Base Assembly for VESA Mounting Height adjustment Before you start disassembling the monitor base, please follow the instructions below to avoid any possible damage or injury. 1. Place the monitor face down on a smooth surface.

  • Page 17: Image Optimization

    Whether you're working with text applications, displaying images CLINIC or watching a video, Philips SmartImage 1. Press to launch the SmartImage CLINIC delivers great optimized monitor performance.

  • Page 18: Philips Smartcontrol Premium

    The new SmartControl Premium software to achieve reliable interpretations. The by Philips allows you to control your monitor rendering of medical Grayscale images on via an easy to use on-screen graphic interface. standard monitors is mostly inconsistent...
  • Page 19 3. Image Optimization First launch -Wizard The first time after installation of SmartControl Premium, it will automatically go to Wizard for first time launch. The wizard will guide you through adjustment your monitor performance step by step. You can go to Plug-in menu to launch wizard later on as well.
  • Page 20 3. Image Optimization Color menu Color Menu allows you to adjust RGB, Black Level, White Point, Display Gamma, Calibration, SmartImage , and CLINIC SmartKolor. You can follow the instruction and do the adjustment. Refer to below table for sub-menu item base on your input.
  • Page 21 3. Image Optimization 2. Start - starts the 6-step color calibration sequence. 3. Quick View loads the before/after images. 4. To return to Color home pane, click the button. 5. Enable color calibration - by default is on. If unchecked, does not allow for color calibration to happen, dimes out start and quick view buttons.
  • Page 22 3. Image Optimization Enable transparency mode (Windows 7, Vista, XP). Default is 0% Opaque. - Will only be active when selecting Volume from the drop-down Options menu. On a non-supported display capable of DDC/ CI, only the Help and Options tabs are available. Displays current preference settings.
  • Page 23 3. Image Optimization Option>Auto Pivot. To enable Theft Deterrence, click on On button to bring up the following screen: - Will only be active when selecting Input from the drop-down Options User can enter PIN between 4 and 9 digits menu.
  • Page 24 3. Image Optimization Help menu. On a non-supported display checked in the Options>Preferences pane, then capable of DDC/CI, only the Help and Options the menu will be visible. tabs are available. The Context Menu has four entries: - When selected the About screen is displayed.

  • Page 25: Smartdesktop Guide

    3. Image Optimization 3.3 SmartDesktop Guide - Access to User Manual file: Open SmartDesktop User Manual file using the default browser SmartDesktop is in SmartControl Premium. window. Install SmartControl Premium and select - Displays the tech SmartDesktop from Options. support page. - Takes the user to PDI Landing and checks the user’s version against the most current available.
  • Page 26 3. Image Optimization When the window and mouse cursor are within Title Bar Options the region, the region will become highlighted. Desktop partition can be accessed from the title bar of the active window. This provides a quick Note and easy way to manage the desktop as well as If the outline of the region is not visible when sending any window to any partition without dragging the window, “Show windows contents...
  • Page 27 3. Image Optimization – Displays the outline grid on the desktop for the current parti- tion. – Enables/disables the drag and drop auto align feature. – Closes Desktop Partition and Dis- play Tune. To re-initialize, launch Display Tune from the start menu or short cut on the desktop.
  • Page 28 3. Image Optimization SmartDesktop Partition De nitions Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 29 3. Image Optimization Name Description Image Vertical Split Right Assesses the screen resolution and divides the display into two vertical regions, the right hand side is a single region, the left hand side is split into two evenly sized regions. For 90 Partition 1&2 on top Partition 3 on bottom.For 270 Partition 3 on top Partition 1&2 on bottom.

  • Page 30: Powersensor

    4. PowerSensor™ Since some dark colored clothing tends to 4. PowerSensor™ absorb infrared signals even when the user is within 100 cm or 40 inches of the display, How does it work? step up signal strength when wearing black or other dark clothes. PowerSensor works on principle of transmission and reception of harmless Hot key...

  • Page 31: Te Hni Al Spe I Ations

    5. Technical Speci cations 5. Technical Specifications Picture/Display Monitor Panel Type AMVA Backlight Panel Size 27" W (68.6cm) Aspect Ratio 16:9 Pixel Pitch 0.311 x 0.311 mm Brightness 300 cd/m² Contrast Ratio (typ.) 5000:1 Response time 12ms Optimum Resolution 1920 x 1080 @ 60Hz Viewing Angle 178°...
  • Page 32 Finish Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the...

  • Page 33: Resolution & Preset Modes

    5. Technical Speci cations 5.1 Resolution & Preset Modes Maximum Resolution 1920 x 1080 @ 60 Hz (analog input) 1920 x 1080 @ 60 Hz (digital input) Recommended Resolution 1920 x 1080 @ 60 Hz (digital input) H. freq (kHz) Resolution V.

  • Page 34: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.

  • Page 35: Regulatory Information

    7 Regulatory Infomation headsets) Acoustic performance – protection 7. Regulatory Information against sound spikes (headsets) and fan noise (projectors, computers) Ergonomically designed Congratulations! keyboard (notebooks) Electrical Safety, minimal electro-magnetic Emissions Third Party Testing All certified product models have been tested in an independent, accredited laboratory.
  • Page 36 RoHs directive mandating restrictions requirement of Information Technology on hazardous substances in electrical and Equipment). electronic equipment have been adhered to in order to make Philips monitors safe to use EN55024:2010 (Immunity requirement of throughout its life cycle. Information Technology Equipment). EN61000-3-2:2006 +A1:2009+A2:2009 EPEAT (Limits for Harmonic Current Emission).
  • Page 37 7 Regulatory Infomation Energy Star Declaration FCC Declaration of Conformity (www.energystar.gov) Declaration of Conformity for Products Marked with FCC Logo, ® As an ENERGY STAR Partner, we have determined that this product United States Only ® meets the ENERGY STAR We recommend you switch off the monitor This device complies with Part 15 of the FCC when it is not in use for a long time.
  • Page 38 7. Regulatory Infomation Brancher l’équipement sur un autre circuit que celui utilisé par le récepteur. Demander l’aide du marchand ou d’un technicien chevronné en radio/télévision. l'approbation des services compétents en matière de conformité est susceptible d'interdire à l'utilisateur l'usage du présent équipement.
  • Page 39 7 Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 40 7. Regulatory Infomation China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request. VCCI-B RoHS この装置は、クラスB情報技術装置で...
  • Page 41 7 Regulatory Infomation...

  • Page 42: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains acceptable defect levels for each type.
  • Page 43 8 Customer care and warranty Proximity of Pixel Defects Note A red or blue bright dot must be more than 50 Because pixel and sub pixels defects of the percent brighter than neighboring dots while same type that are near to one another may be a green bright dot is 30 percent brighter than neighboring dots.

  • Page 44: Customer Care & Warranty

    8.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 45 +372 6519900(General) Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 46 Mon.~Fri. 9:00am-6:00pm Macau Technology Ltd. Macau: Sat. 9:00am-1:00pm Tel: (853)-0800-987 REDINGTON INDIA Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 PT. CORMIC Mon.~Thu. 08:30-12:00; 13:00- (Customer Hotline) Indonesia SERVISINDO 17:30 +62-8888-01-9086 PERKASA Fri. 08:30-11:30; 13:00-17:30"...
  • Page 47 8 Customer care and warranty EA Global Supply Philippines (02) 655-7777; 6359456 Mon.~Fri. 8:30am~5:30pm Chain Solutions ,Inc. Armenia Azerbaijan Georgia Firebird service centre +97 14 8837911 Sun.~Thu. 09:00 - 18:00 Kyrgyzstan Tajikistan Soniko Plus Private Uzbekistan +99871 2784650 Mon.~Fri. 09:00 - 18:00 Enterprise Ltd Technostar Service Turkmenistan...

  • Page 48: Troubleshooting & Faqs

    Do not perform any troubleshooting steps Philips customer service representative. Disconnect the monitor from mains power source immediately for safety Common Problems Contact with Philips customer service No Picture (Power LED not lit) representative immediately. Make sure the power cord is plugged into Imaging Problems the power outlet and into the back of the monitor.

  • Page 49: Smartcontrol Premium Faqs

    LED Setup in OSD main Controls. Image appears blurred, indistinct or too dark For further assistance, refer to the Consumer Adjust the contrast and brightness on Information Centers list and contact Philips On-Screen Display. customer service representative. An "after-image", "burn-in" or "ghost image"...

  • Page 50: General Faqs

    Ans.: Function. How can I do? monitor. Follow the instructions in your Ans.: Philips Service center has a right to user manual to install the drivers. Your computer may ask you for monitor authorization, in order to establish ownership of the monitor.
  • Page 51 Can I connect my LCD monitor to any warranty conditions. PC, workstation or Mac? How should I clean the LCD surface? Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs Ans.: For normal cleaning, use a clean, soft and workstations.

  • Page 52: Clinical Faq

    9. Troubleshooting & FAQs may cause "burn in", also known as permanent part of the body (not a "after-imaging" or "ghost imaging", on coating). your screen. "Burn-in", "after-imaging", Can I use alcohol to clean the or "ghost imaging" is a well-known monitor? phenomenon in LCD panel technology.
  • Page 53 © 2013 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Speci cations are subject to change without notice. Version: M4C271P4E1T...

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