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Samsung UN55KS9500F Service Manual
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Samsung UN55KS9500F Service Manual

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SERVICE
SUHD TV
UN**KS9500F
SUHD TV
Chassis : UWQ60
Model
: UN55KS9500F
UN65KS9500F
Manual
1. Precautions
2. Product specifications
3. Disassembly and Reassembly
4. Troubleshooting
5. Wiring Diagram
Contents

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Summary of Contents for Samsung UN55KS9500F

  • Page 1 SUHD TV Chassis : UWQ60 Model : UN55KS9500F UN65KS9500F SERVICE Manual SUHD TV Contents 1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Wiring Diagram UN**KS9500F...

  • Page 2: Table Of Contents

    2-4-1. 2016' 2-4-2. Picture ........................2-16 2-4-3. Smart Things ......................2-17 2-4-4. Viewing the Panel ....................2-18 2-4-5. The Samsung Smart Control ..................2-21 2-4-6. Using Voice Interaction ...................2-22 2-4-7. Supported Resolutions for UHD Input Signals ............2-23 2-4-8. Supported Formats ....................2-24 3. Disassembly and Reassembly ..................3-1 3-1.
  • Page 3 5. Wiring Diagram ......................5-1 5-1. Wiring Diagram ........................5-1 5-2. Connector ..........................5-4 5-2-1. Main Board .......................5-4 5-2-2. One Connect Board ....................5-9 5-2-3. SMPS Board ......................5-11 ANNEX. Exploded View & Part List [UN55KS9500FXZA FA01] ......ANNEX-1 1-1. Exploded View ......................ANNEX-1 1-1-1.
  • Page 4 This Service Manual is a property of Samsung Electronics Co.,Ltd. © 2016 Samsung Electronics Co.,Ltd. Any unauthorized use of Manual can be punished under applicable All rights reserved. International and/or domestic law. Printed in Korea...
  • Page 5 3. Disassembly and Reassemble 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the LED TV. This LED TV contains electrostatically sensitive devices. Use caution when handling these components. WARNING 3-1. Disassembly and Reassembly Disconnect the LED TV from the power source before disassembly.
  • Page 6 65" : 4 EA Screws 6003-001438 SCREW-TAPTYPE : M2 x L6, ZPC(BLK) ASSY COVER P-REAR BOTTOM Insert the Samsung Service tool at the indicated positions to release bottom corners of the ASSY COVER REAR. Disassemble ASSY COVER REAR • Insert Open Jig at the left and right side of CAUTION ASSY COVER REAR.
  • Page 7 3. Disassembly and Reassemble Description & Screws Picture Description • If you slide Open Jig to the end of COVER REAR, liv shape can be broken. Do not slide Open Jig over the guideline. Gently lift up the ASSY COVER REAR from the bottom corners to release all mounting clips as indicated by After removing the ASSY SPEAKER P-FRONT...
  • Page 8 3. Disassembly and Reassemble Description & Screws Picture Description Remove the Cables marked. Power Cable • Power Cable • ASSY BOARD P-FUNCTION Cable ASSY BOARD P-FUNCTION Cable USI-T Cable • USI-T Cable • BLU Cable BLU Cable After removing the Screws and remove the DC VSS-PD BOARD(SMPS BOARD).

  • Page 9: Main Board

    3. Disassembly and Reassemble Description & Screws Picture Description Locking Removing ASSY PCB MAIN BOARD. • Gently lift up (Top Right corner) to release the lock (Locking • Use both hands to hold (Bottom chassis Guide Fixing Hole ) the board and slide to the left to release the board.

  • Page 10: Annex. Exploded View & Part List [Un55Ks9500Fxza Fa01]

    ANNEX. Exploded View & Part List ANNEX. Exploded View & Part List [UN55KS9500FXZA FA01] 1-1. Exploded View 1-1-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN95-02587C PRODUCT LCD-SDC; CY-XK055FLLV5V/H,KS9000, BN96-39385A ASSY COVER P-DECORATION; ABS+PC+GF15%,V-1 BN96-39848B ASSY SPEAKER P-FRONT; 6ohm,-,-,40W,65KS90 BN96-39849C ASSY SPEAKER P-FRONT;...

  • Page 11: Parts List

    ANNEX. Exploded View & Part List 1-2. ONE CONNECT Exploded View 1-2-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN96-40188B ASSY COVER P-TOP; 55KS9000,ABS,V-0,BK0008 BN94-10924A ASSY PCB MISC-ONE CONNECT MINI; Y16 OCM P BN63-15074B COVER-BOTTOM; OCM PLUS,PC+ABS,MOLD,V-0,BK ANNEX-2...

  • Page 12: Electrical Parts List

    ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UN55KS9500FXZA (FA01) R001A BN90-08142A ASSY COVER REAR;UK9W,55" BN96-39795A ASSY COVER P-REAR BOTTOM;55KS9000,NORTH SCREW 6003-001438 SCREW-TAPTYPE;BH,+,B,M2,L6,ZPC(BLK)
  • Page 13 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark BN91-17396A ASSY SHIELD;UK9W,55" SCREW 6001-003016 SCREW-MACHINE;PWH,+,M3.0,L5.0,ZPC(WHT),S SCREW 6003-000282 SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SW BN02-00102K TAPE-FILAMENT;FILAMENT,T0.15,W25,ROLL,WH 10P150 BN39-02204A LEAD CONNECTOR-SUB ASSY;55KS9000,Lead Co 30P300 BN39-02206A LEAD CONNECTOR-POWER;55KS9000,UL21016,30 16P250 BN39-02212A LEAD CONNECTOR-SUB ASSY;65KS9000,UL21451 P001 BN44-00879A...
  • Page 14 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 1203-008392 IC-VOL. DETECTOR;S-6414AAB-L800X,TSOT-23 ...4 1203-008664 IC-DC/DC CONVERTER;RT6935BGQW,WQFN,56,7x ...4 1203-008667 IC-DC/DC CONVERTER;RT6936A,WQFN,40,6x6mm ...4 1203-008732 IC-DC/DC CONVERTER;SYD104ADC,TSOT-23,6,3 ...4 1203-008733 IC-DC/DC CONVERTER;AOZ1236QI-02,QFN,23,4 ...4 1203-008735 IC-DC/DC CONVERTER;AOZ1267QI-02,QFN,23,4 ...4 1204-003679 IC-DECODER;SDP1501,FCPBGAH,1230P,35*35mm...
  • Page 15 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 AD480 2203-000233 C-CER,CHIP;0.1nF,5%,50V,C0G,TP,1005 ...4 AD480 2203-000278 C-CER,CHIP;0.01nF,0.5pF,50V,C0G,TP,1005 ...4 AD480 2203-000386 C-CER,CHIP;0.015nF,5%,50V,C0G,TP,1005 ...4 AD480 2203-000438 C-CER,CHIP;1nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-000489 C-CER,CHIP;2.2nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-000714 C-CER,CHIP;3.3nF,10%,50V,X7R,TP,1005 ...4 AD480...
  • Page 16 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 BN46-00109H KEY CODE-CERTIFICATION;MAC,TV/AV,General ...4 BN46-00110P KEY CODE-CERTIFICATION;MIRACAST(HDCP2.2) ...4 BN46-00495A KEY CODE-CERTIFICATION;Jazz-M,Nagra CSC M0131 MD63-00103A GASKET-TAPE;GRANDSLAM,Conductive Fabric, BN91-17814A ASSY FIXING-JACKPACK;Y16 OCM 6902-001408 BAG PE;HDPE/PE FOAM,T0.015/T0.5,W120,L25 BN39-02248A ONECONNECTMINI CABLE;KS7000~KS9000,44,L2 RB01...
  • Page 17 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-007309 R-CHIP;12Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007318 R-CHIP;1Kohm,1%,1/16W,TP,1005 ...4 2007-007488 R-CHIP;75Kohm,1%,1/16W,TP,1005 ...4 2007-007517 R-CHIP;240ohm,1%,1/16W,TP,1005 ...4 2007-007587 R-CHIP;3.6Kohm,1%,1/16W,TP,1005 ...4 2007-007766 R-CHIP;2Kohm,1%,1/16W,TP,1005 ...4 2007-007767 R-CHIP;200ohm,1%,1/16W,TP,1005 ...4 2007-007868 R-CHIP;90.9ohm,1%,1/10W,TP,1608 ...4 2007-007942...
  • Page 18 ASSY ACCESSORY;UK9W BN96-39424U ASSY ACCESSORY-MANUAL CABLE;UK9W T0268 3903-000853 CBF-POWER CORD;DT,UL/CSA,LP-11L,125V,7A, 4301-000101 BATTERY-ALKALINE;1.5V,1650mAH,LR6,14.5x5 6801-002215 CARD COUPON;7 Series and SUHD, SEA,PLAST 6902-001962 BAG PE;LDPE,BIOBASED,T0.05,W400,L300,TRP BN59-01241A REMOCON-SMART CONTROL;2016 TV,Samsung,14 AH089 BN61-14021A HOLDER-CABLE;55KS8000,PA66,MOLD,BK0007,V M9889 BN63-02368B CLOTH-CLEAN;CLOTH,W120,L160,sea blue,ToC BN65-00017A HOLDER-WIRE;PA66,PA66,MOLD,BLACK,V-2 BN68-04972E LEAFLET-REGULATORY GUIDE;ALL,SAMSUNG,W/W BN68-05723A LABEL-ACCESSORY;ALL MODELS,YUPO,T0.2,W20 BN68-07836A MANUAL USERS;KS9500,ZA,W/P,00...
  • Page 19 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark T0527 BN68-00513A LABEL-E PASS;ALL MODEL,WW,YUPO,W50,L15,W PANEL BN95-02587C PRODUCT LCD-SDC;CY-XK055FLLV5V/H,KS9000, 6001-002912 SCREW-MACHINE;CH,+,M3,L3,ZPC(BLK),SWRCH1 6001-003168 SCREW-MACHINE;CH,+,M3,L5,ZPC(BLK),SWRCH1 BN68-05595A LABEL-STICKER;ART 100G,T0.2,W80X23,WHITE BN90-07923A ASSY MISC-BLU;LCM BN61-13647A OPTICAL SHEET-REFLECTOR;16Y_KS9000_55INC BN61-13662A OPTICAL SHEET-DBEF;16Y_KS9000_55INCH_DBE BN61-13663A OPTICAL SHEET-COMPLEX;16Y_KS9000_COMPLEX...
  • Page 20 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ..5 BN63-15013A COVER-REAR TOP;55KS9000,PC+ABS+ED20%,MOL ..5 BN63-15616B SHEET-PROTECTION COVER;55KS8000,PE,T0.05 BN96-39475A ASSY FRAME P-MIDDLE BOTTOM;55KS9000,PC+G ...4 BN02-00493B TAPE PET;49,55KS9000,PET,T0.05,W5,L10,BL ...4 BN60-01175H SPACER-SILICONE;55KS9000,Si,L602,GRAY,T0 ...4 BN60-01356G SPACER-FOAM;55KS9000,PU FOAM,L603,WHITE, ...4 BN64-03344A FRAME-MIDDLE BOTTOM;55KS9000,PC+GF10%,V-...

  • Page 21: Annex. Exploded View & Part List [Un65Ks9500Fxza Fa01]

    ANNEX. Exploded View & Part List ANNEX. Exploded View & Part List [UN65KS9500FXZA FA01] 1-1. Exploded View 1-1-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN95-02595C PRODUCT LCD-SDC; CY-XK065FLLV5V/H,KS9000, BN96-39532A ASSY COVER P-DECORATION; ABS+PC+GF15%,V-1 BN96-39848B ASSY SPEAKER P-FRONT; 6ohm,-,-,40W,65KS90 BN96-39848C ASSY SPEAKER P-FRONT;...

  • Page 22: One Connect Exploded View

    ANNEX. Exploded View & Part List 1-2. ONE CONNECT Exploded View 1-2-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN96-40188B ASSY COVER P-TOP; 55KS9000,ABS,V-0,BK0008 BN94-10924A ASSY PCB MISC-ONE CONNECT MINI; Y16 OCM P BN63-15074B COVER-BOTTOM; OCM PLUS,PC+ABS,MOLD,V-0,BK ANNEX-2...

  • Page 23: Electrical Parts List

    ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UN65KS9500FXZA (FA01) R001A BN90-08143A ASSY COVER REAR;UK9W,65" BN96-39796A ASSY COVER P-REAR BOTTOM;65KS9000,NORTH SCREW 6003-001438 SCREW-TAPTYPE;BH,+,B,M2,L6,ZPC(BLK)
  • Page 24 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark SCREW 6001-003016 SCREW-MACHINE;PWH,+,M3.0,L5.0,ZPC(WHT),S SCREW 6003-000282 SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SW BN02-00102K TAPE-FILAMENT;FILAMENT,T0.15,W25,ROLL,WH BN39-02205A LEAD CONNECTOR-SUB ASSY;65KS9000,Lead Co BN39-02207A LEAD CONNECTOR-POWER;65KS9000,UL21016,20 BN39-02208A LEAD CONNECTOR-DIMMING;65KS9000,UL21016, 16P250 BN39-02212A LEAD CONNECTOR-SUB ASSY;65KS9000,UL21451 P001A BN44-00880A DC VSS-PD BOARD;L65E8N_KSM,AC/DC,237W,10...
  • Page 25 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 1203-008392 IC-VOL. DETECTOR;S-6414AAB-L800X,TSOT-23 ...4 1203-008664 IC-DC/DC CONVERTER;RT6935BGQW,WQFN,56,7x ...4 1203-008667 IC-DC/DC CONVERTER;RT6936A,WQFN,40,6x6mm ...4 1203-008732 IC-DC/DC CONVERTER;SYD104ADC,TSOT-23,6,3 ...4 1203-008733 IC-DC/DC CONVERTER;AOZ1236QI-02,QFN,23,4 ...4 1203-008735 IC-DC/DC CONVERTER;AOZ1267QI-02,QFN,23,4 ...4 1204-003679 IC-DECODER;SDP1501,FCPBGAH,1230P,35*35mm...
  • Page 26 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 AD480 2203-000233 C-CER,CHIP;0.1nF,5%,50V,C0G,TP,1005 ...4 AD480 2203-000278 C-CER,CHIP;0.01nF,0.5pF,50V,C0G,TP,1005 ...4 AD480 2203-000386 C-CER,CHIP;0.015nF,5%,50V,C0G,TP,1005 ...4 AD480 2203-000438 C-CER,CHIP;1nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-000489 C-CER,CHIP;2.2nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-000714 C-CER,CHIP;3.3nF,10%,50V,X7R,TP,1005 ...4 AD480...
  • Page 27 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 BN46-00109H KEY CODE-CERTIFICATION;MAC,TV/AV,General ...4 BN46-00110P KEY CODE-CERTIFICATION;MIRACAST(HDCP2.2) ...4 BN46-00495A KEY CODE-CERTIFICATION;Jazz-M,Nagra CSC M0131 MD63-00103A GASKET-TAPE;GRANDSLAM,Conductive Fabric, BN91-17814A ASSY FIXING-JACKPACK;Y16 OCM 6902-001408 BAG PE;HDPE/PE FOAM,T0.015/T0.5,W120,L25 BN39-02248A ONECONNECTMINI CABLE;KS7000~KS9000,44,L2 RB01...
  • Page 28 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-007309 R-CHIP;12Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007318 R-CHIP;1Kohm,1%,1/16W,TP,1005 ...4 2007-007488 R-CHIP;75Kohm,1%,1/16W,TP,1005 ...4 2007-007517 R-CHIP;240ohm,1%,1/16W,TP,1005 ...4 2007-007587 R-CHIP;3.6Kohm,1%,1/16W,TP,1005 ...4 2007-007766 R-CHIP;2Kohm,1%,1/16W,TP,1005 ...4 2007-007767 R-CHIP;200ohm,1%,1/16W,TP,1005 ...4 2007-007868 R-CHIP;90.9ohm,1%,1/10W,TP,1608 ...4 2007-007942...
  • Page 29 ASSY ACCESSORY;UK9Y BN96-39433U ASSY ACCESSORY-MANUAL CABLE;UK9Y T0268 3903-000853 CBF-POWER CORD;DT,UL/CSA,LP-11L,125V,7A, 4301-000101 BATTERY-ALKALINE;1.5V,1650mAH,LR6,14.5x5 6801-002215 CARD COUPON;7 Series and SUHD, SEA,PLAST 6902-001962 BAG PE;LDPE,BIOBASED,T0.05,W400,L300,TRP BN59-01241A REMOCON-SMART CONTROL;2016 TV,Samsung,14 AH089 BN61-14021A HOLDER-CABLE;55KS8000,PA66,MOLD,BK0007,V M9889 BN63-02368B CLOTH-CLEAN;CLOTH,W120,L160,sea blue,ToC BN65-00017A HOLDER-WIRE;PA66,PA66,MOLD,BLACK,V-2 BN68-04972E LEAFLET-REGULATORY GUIDE;ALL,SAMSUNG,W/W BN68-05723A LABEL-ACCESSORY;ALL MODELS,YUPO,T0.2,W20 BN68-07836A MANUAL USERS;KS9500,ZA,W/P,00...
  • Page 30 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark T0527 BN68-00513A LABEL-E PASS;ALL MODEL,WW,YUPO,W50,L15,W PANEL BN95-02595C PRODUCT LCD-SDC;CY-XK065FLLV5V/H,KS9000, 6001-002912 SCREW-MACHINE;CH,+,M3,L3,ZPC(BLK),SWRCH1 6001-003168 SCREW-MACHINE;CH,+,M3,L5,ZPC(BLK),SWRCH1 BN68-05595A LABEL-STICKER;ART 100G,T0.2,W80X23,WHITE BN90-08169D ASSY MISC-BLU;2016_LCM BN61-13648A OPTICAL SHEET-DBEF;16Y_KS9000_65INCH_DBE BN61-13649A OPTICAL SHEET-HIGH COLOR;16Y_KS9000_65IN BN61-13650A OPTICAL SHEET-COMPLEX;16Y_KS9000_65INCH_...
  • Page 31 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ..5 BN63-15616C SHEET-PROTECTION COVER;65KS8000,PE,T0.05 BN96-39479A ASSY FRAME P-MIDDLE BOTTOM;65KS9000,PC+G ...4 BN02-00510A TAPE PET;65,65(AUO),55,55(AUO)KS9000,PET ...4 BN60-01175F SPACER-SILICONE;65KS9000,Si,L714,GRAY,T0 ...4 BN60-01358A SPACER-FOAM;65KS8500,PU FOAM,L713,WHITE, ...4 BN64-03345A FRAME-MIDDLE BOTTOM;65KS8500,PC+GF10%,BK BN96-39137A ASSY OPEN CELL;LSF650FJ11-L,16:9,UHD 120 BN81-07435A...
  • Page 32 ANNEX. Exploded View & Part List ANNEX. Exploded View & Part List [UN65KS9500FXZA FA01] 1-1. Exploded View 1-1-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN95-02595C PRODUCT LCD-SDC; CY-XK065FLLV5V/H,KS9000, BN96-39532A ASSY COVER P-DECORATION; ABS+PC+GF15%,V-1 BN96-39848B ASSY SPEAKER P-FRONT; 6ohm,-,-,40W,65KS90 BN96-39848C ASSY SPEAKER P-FRONT;...
  • Page 33 ANNEX. Exploded View & Part List 1-2. ONE CONNECT Exploded View 1-2-1. Parts List Code No. Description & Specification Q’ty SA/SNA Remark BN96-40188B ASSY COVER P-TOP; 55KS9000,ABS,V-0,BK0008 BN94-10924A ASSY PCB MISC-ONE CONNECT MINI; Y16 OCM P BN63-15074B COVER-BOTTOM; OCM PLUS,PC+ABS,MOLD,V-0,BK ANNEX-2...
  • Page 34 ANNEX. Exploded View & Part List 2-1. Electrical Parts List Service Bom (SA: SERVICE AVAILABLE, SNA: SERVICE NOT AVAILABLE) Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark UN65KS9500FXZA (FA01) R001A BN90-08143A ASSY COVER REAR;UK9W,65" BN96-39796A ASSY COVER P-REAR BOTTOM;65KS9000,NORTH SCREW 6003-001438 SCREW-TAPTYPE;BH,+,B,M2,L6,ZPC(BLK)
  • Page 35 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark SCREW 6001-003016 SCREW-MACHINE;PWH,+,M3.0,L5.0,ZPC(WHT),S SCREW 6003-000282 SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SW BN02-00102K TAPE-FILAMENT;FILAMENT,T0.15,W25,ROLL,WH BN39-02205A LEAD CONNECTOR-SUB ASSY;65KS9000,Lead Co BN39-02207A LEAD CONNECTOR-POWER;65KS9000,UL21016,20 BN39-02208A LEAD CONNECTOR-DIMMING;65KS9000,UL21016, 16P250 BN39-02212A LEAD CONNECTOR-SUB ASSY;65KS9000,UL21451 P001A BN44-00880A DC VSS-PD BOARD;L65E8N_KSM,AC/DC,237W,10...
  • Page 36 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 1203-008392 IC-VOL. DETECTOR;S-6414AAB-L800X,TSOT-23 ...4 1203-008664 IC-DC/DC CONVERTER;RT6935BGQW,WQFN,56,7x ...4 1203-008667 IC-DC/DC CONVERTER;RT6936A,WQFN,40,6x6mm ...4 1203-008732 IC-DC/DC CONVERTER;SYD104ADC,TSOT-23,6,3 ...4 1203-008733 IC-DC/DC CONVERTER;AOZ1236QI-02,QFN,23,4 ...4 1203-008735 IC-DC/DC CONVERTER;AOZ1267QI-02,QFN,23,4 ...4 1204-003679 IC-DECODER;SDP1501,FCPBGAH,1230P,35*35mm...
  • Page 37 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 AD480 2203-000233 C-CER,CHIP;0.1nF,5%,50V,C0G,TP,1005 ...4 AD480 2203-000278 C-CER,CHIP;0.01nF,0.5pF,50V,C0G,TP,1005 ...4 AD480 2203-000386 C-CER,CHIP;0.015nF,5%,50V,C0G,TP,1005 ...4 AD480 2203-000438 C-CER,CHIP;1nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-000489 C-CER,CHIP;2.2nF,10%,50V,X7R,TP,1005 ...4 AD480 2203-000714 C-CER,CHIP;3.3nF,10%,50V,X7R,TP,1005 ...4 AD480...
  • Page 38 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 BN46-00109H KEY CODE-CERTIFICATION;MAC,TV/AV,General ...4 BN46-00110P KEY CODE-CERTIFICATION;MIRACAST(HDCP2.2) ...4 BN46-00495A KEY CODE-CERTIFICATION;Jazz-M,Nagra CSC M0131 MD63-00103A GASKET-TAPE;GRANDSLAM,Conductive Fabric, BN91-17814A ASSY FIXING-JACKPACK;Y16 OCM 6902-001408 BAG PE;HDPE/PE FOAM,T0.015/T0.5,W120,L25 BN39-02248A ONECONNECTMINI CABLE;KS7000~KS9000,44,L2 RB01...
  • Page 39 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ...4 2007-007309 R-CHIP;12Kohm,1%,1/16W,TP,1005,T0.35 ...4 2007-007318 R-CHIP;1Kohm,1%,1/16W,TP,1005 ...4 2007-007488 R-CHIP;75Kohm,1%,1/16W,TP,1005 ...4 2007-007517 R-CHIP;240ohm,1%,1/16W,TP,1005 ...4 2007-007587 R-CHIP;3.6Kohm,1%,1/16W,TP,1005 ...4 2007-007766 R-CHIP;2Kohm,1%,1/16W,TP,1005 ...4 2007-007767 R-CHIP;200ohm,1%,1/16W,TP,1005 ...4 2007-007868 R-CHIP;90.9ohm,1%,1/10W,TP,1608 ...4 2007-007942...
  • Page 40 ASSY ACCESSORY;UK9Y BN96-39433U ASSY ACCESSORY-MANUAL CABLE;UK9Y T0268 3903-000853 CBF-POWER CORD;DT,UL/CSA,LP-11L,125V,7A, 4301-000101 BATTERY-ALKALINE;1.5V,1650mAH,LR6,14.5x5 6801-002215 CARD COUPON;7 Series and SUHD, SEA,PLAST 6902-001962 BAG PE;LDPE,BIOBASED,T0.05,W400,L300,TRP BN59-01241A REMOCON-SMART CONTROL;2016 TV,Samsung,14 AH089 BN61-14021A HOLDER-CABLE;55KS8000,PA66,MOLD,BK0007,V M9889 BN63-02368B CLOTH-CLEAN;CLOTH,W120,L160,sea blue,ToC BN65-00017A HOLDER-WIRE;PA66,PA66,MOLD,BLACK,V-2 BN68-04972E LEAFLET-REGULATORY GUIDE;ALL,SAMSUNG,W/W BN68-05723A LABEL-ACCESSORY;ALL MODELS,YUPO,T0.2,W20 BN68-07836A MANUAL USERS;KS9500,ZA,W/P,00...
  • Page 41 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark T0527 BN68-00513A LABEL-E PASS;ALL MODEL,WW,YUPO,W50,L15,W PANEL BN95-02595C PRODUCT LCD-SDC;CY-XK065FLLV5V/H,KS9000, 6001-002912 SCREW-MACHINE;CH,+,M3,L3,ZPC(BLK),SWRCH1 6001-003168 SCREW-MACHINE;CH,+,M3,L5,ZPC(BLK),SWRCH1 BN68-05595A LABEL-STICKER;ART 100G,T0.2,W80X23,WHITE BN90-08169D ASSY MISC-BLU;2016_LCM BN61-13648A OPTICAL SHEET-DBEF;16Y_KS9000_65INCH_DBE BN61-13649A OPTICAL SHEET-HIGH COLOR;16Y_KS9000_65IN BN61-13650A OPTICAL SHEET-COMPLEX;16Y_KS9000_65INCH_...
  • Page 42 ANNEX. Exploded View & Part List Level Location No. Code No. Description & Specification Q’ty SA/SNA Remark ..5 BN63-15616C SHEET-PROTECTION COVER;65KS8000,PE,T0.05 BN96-39479A ASSY FRAME P-MIDDLE BOTTOM;65KS9000,PC+G ...4 BN02-00510A TAPE PET;65,65(AUO),55,55(AUO)KS9000,PET ...4 BN60-01175F SPACER-SILICONE;65KS9000,Si,L714,GRAY,T0 ...4 BN60-01358A SPACER-FOAM;65KS8500,PU FOAM,L713,WHITE, ...4 BN64-03345A FRAME-MIDDLE BOTTOM;65KS8500,PC+GF10%,BK BN96-39137A ASSY OPEN CELL;LSF650FJ11-L,16:9,UHD 120 BN81-07435A...

  • Page 43: Precautions

    1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.

  • Page 44: Product Safety Notices

    1. Precautions 1-1-4. Product Safety Notices Some electrical and mechanical parts have special safetyrelated characteristics which are often not evident from visual inspection. The protection they give may not be obtained by replacing them with components rated for higher voltage, wattage, etc.

  • Page 45: Servicing Precautions

    1. Precautions 1-2. Servicing Precautions An electrolytic capacitor installed with the wrong polarity might explode. WARNING Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. CAUTION If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.

  • Page 46: Static Electricity Precautions

    1. Precautions 1-3. Static Electricity Precautions Some semiconductor (solid state) devices can be easily damaged by static electricity. Such components are commonly called Electrostatically Sensitive Devices (ESD). Examples of typical ESD are integrated circuits and some field-effect transistors. The following techniques will reduce the incidence of component damage caused by static electricity. Immediately before handling any semiconductor components or assemblies, drain the electrostatic charge from your body by touching a known earth ground.

  • Page 47: Installation Precautions

    1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.

  • Page 48: Picture

    4. Troubleshooting 4. Troubleshooting 4-1. Previous Check Check list for initial operation „ Check the various cable connections first. Check to see if there is a burnt or damaged cable. Check to see if there is a disconnected or loose cable connection. Check to see if the cables are connected according to the connection diagram.

  • Page 49: How To Check Fault Symptom

    4. Troubleshooting 4-2. How to Check Fault Symptom 4-2-1. Power TV POWER STANDBY „ TV in Standby √ Standby LED Indicator If Not Lit: √ AC 120Vac Line If missing: √ 120Vac Source and Power Cord If OK: √ Resistance on SMPS Fuse after first removing AC power cord.
  • Page 50 4. Troubleshooting FUNCTION/IR Control „ CN910 (FUNCTION/IR) IR 3.3Vdc to 2.5Vdc (Effective DC) A3.3V_PW AMP_SCL_I2C 3.3Vdc (effective DC) AMP_SDA_I2C 3.3 Vdc (effective DC) KEY_INPUT1 1.8dc to 0V with command KEY_INPUT2 0V (no operation change) LED_STB_OUT 1.7Vdc STBY A3.3V_PW 3.3V to Deco Lamp LED_CTRL to Deco Lamp 1Vdc (off) 0.5V (On) CN910 LED Status / Function Switch...
  • Page 51 4. Troubleshooting SMPS POWER „ Power TV On. PS_ON . 2Vdc (when off) changes to 3.3Vdc (on) √ May already be On if IoT USB is loaded or TV Smart Things Hub mode is active. if voltage error or no change. √...
  • Page 52 4. Troubleshooting 65" SMPS Front CNM803 CNM803 Vamp CN9003 Vamp OD_Level Vamp Fail Count A13V OD_ON/OFF CNL801 A13V BLUEON/OFF A13V Fuse PS_ON/OFF A13V CNL801 CN9003 PWM_DIMMING_OUT12 PWM_DIMMING_OUT11 PWM_DIMMING_OUT10 PWM_DIMMING_OUT9 PWM_DIMMING_OUT8 PWM_DIMMING_OUT7 PWM_DIMMING_OUT6 PWM_DIMMING_OUT5 PWM_DIMMING_OUT4 PWM_DIMMING_OUT3 PWM_DIMMING_OUT2 PWM_DIMMING_OUT1 ANA_DIMMING...
  • Page 53 4. Troubleshooting BACKLIGHTS „ Activate Backlights Test Disconnect Lead Cable from Main Board to Power Supply. √ TV Screen for active backlight LEDs. If NO BACKLIGHTS √ Minus (Control) & Plus pins (Supply) on the Panel Connector voltages to the Panel. If no pin voltages replace SMPS.

  • Page 54: Video

    4. Troubleshooting 4-2-2. Video ONE CONNECT MINI „ <ONE CONNECT MINI> <Disconnect Banner> <Connect Cable> If No Video Disconnect OCB Cable. √ "Disconnect Banner" Displayed. If Banner Appears. √ One Connect Box / Cable (defective). If No Banner continue.
  • Page 55 4. Troubleshooting MAIN / T-CON Board „ Main Board Section Start Up Logo Customer Picture Test 1 Mute - 147 - Mute Video Operation : Generated on Main Section. If OK: √ Source & Input Cables. √ Other inputs. √ One Connect Cable/Box.
  • Page 56 4. Troubleshooting T-CON Section Mute - 369 - Mute NOTE May not be available for Larger models over 70 inches. Video Operation : Generated at T-CON Section. If OK: √ Main / T-CON Board (defective). If Noisy: √ Main / T-CON Board.
  • Page 57 4. Troubleshooting PANEL „ If Noisy: √ Panel (defective). 4-10...

  • Page 58: Audio

    4. Troubleshooting 4-2-3. Audio AUDIO „ Source • No TV Sound √ Menu → Audio → Speaker Settings set to TV Speaker • Noisy / Distorted TV Audio √ Customer Menu → Support → Sound Test • Sound Test FAILS : (Missing / Noisy Audio) √...

  • Page 59: Network

    4. Troubleshooting 4-2-4. Network <TV> <Router> <Internet> TV to Router "Failure" „ Check Router Network Status Internet Wired & Wireless MAC Address • in Customer Support Menu. √ No Wired MAC Address : Replace Main Board. √ No Wireless MAC Address : Module cabling &...

  • Page 60: Smart Hub

    Terms of Agreement are accepted. Samsung Apps • If it Fails: √ Reset Smart Hub. √ Samsung Apps load correctly. √ Perform " Apps Reset" in Factory Mode. √ Go to Smart Hub and complete Terms of Agreement and set up information.
  • Page 61 4. Troubleshooting For Netflix Operation/Connection Issues: • Check Certificate & Netflix ESN Status in Factory Mode. If Certificate and ESN exists, " CO", "NfO", change the 8.8.8.8 If Certificate is missing, " C/" replace the TV’s Main Board. If ESN number is missing: NF/ do not replace the Main Board.

  • Page 62: Bluetooth / Wifi Module

    (DP) (DM) 4V p-p 4V p-p 0.5V p-p 0.5V p-p Go to Menu Support Contact Samsung £ £ Contact Samsung < - Wired MAC Address : xx:xx:xx:xx:xx:xx Main Board. Missing or Error : Replace - Wireless MAC Address : xx:xx:xx:xx:xx:xx - Bluetooth Address : xx:xx:xx:xx:xx:xx •...

  • Page 63: Factory Mode

    4. Troubleshooting 4-3. Factory Mode Factory Remote „ Power TV ON. Select TV Source. Info → Factory. MENU for return. Samsung IR Remote (Limited Operation) „ TV Power Standby. Press as follows. • Remote Button : MUTE Power • Option (must set Option Bytes when replacing Main Board.)
  • Page 64 4. Troubleshooting Factory Reset „ • Ex. SAMPLE Model Factory Reset Type 55A1MU9XK Local Set SW Model UKS9000 Model 9500 TUNER Table NONE Setting Option Bytes Service Remote Enter Factory Mode with (only). Check Option Byte Table located on GSPN (Fast Track or Tips).
  • Page 65 4. Troubleshooting £ Info £ ER Count „ • WD Count : Watch Dog (Hardware related issue). • AR Count : Auto Reset (software (i.e. Apps) related. important Error Count Status Screen. • Verify each item listed. 4-18...
  • Page 66 4. Troubleshooting Factory Mode £ Control £ EDID „ Remove ALL HDMI connections. Factory Mode → Control → EDID. (→ Enter Key) Option EDID Control Sub Option Debug Hotel Option Shop Option ADC/WB Asia Option Advanced Sound Select EDID/OFF to ON. (→ Right Arrow Key) EDID ON/OFF Enter Key)

  • Page 67: Factory Mode Adjustments

    4. Troubleshooting 4-4. Factory Mode Adjustments 4-4-1. Detail Factory Option NOTE If you replace the main board with new one, please change the factory option as well. The options you must change are "Type". UN55KS9500FXZA „ 55" Inches FA01 AA02 Vendor PANEL Code...
  • Page 68 4. Troubleshooting UN65KS9500FXZA „ 65" Inches FA01 AA02 Vendor PANEL Code BN95-02595C BN95-02594D Spec. CY-XK065FLLV5V/H CY-XK065FLAV4V/H Vendor SOLUM SOLUM SMPS Code BN44-00880A BN44-00880A Spec. L65E8N_KSM L65E8N_KSM ASSY CHASSIS BN91-17405A BN91-17864A ASSY PCB MAIN BN94-10844A BN94-10955A MAIN ASSY PCB MISC BN94-10924A BN94-10924A (ONE CONNECT MINI) Byte...

  • Page 69: Factory Data

    4. Troubleshooting 4-4-2. Factory Data Option „ Factory Menu Name Data Range Factory Reset Type 55" 55L1MU9XK; 55A1MU9XK 65" 65L1MU9XK; 65A1MU9XK Local Set SW Model UKS9000 BOM Model 9500 TUNER Ch Table NONE MRT Option Control „ Factory Menu Name Data Range EDID...
  • Page 70 4. Troubleshooting Factory Menu Name Data Range RF Remocon Support CDD mode … DPMS Support T-CON Device JazzFT RM Server Type Operating LMF LEAVE THRESHOLD LMF TRIM THRESHOLD LMF TERM THRESHOLD EOS Click BP PMS Reset FAnet Thread CI CPLD Version ACM_MC UNIQUE TRIPLET FS_FAV...
  • Page 71 4. Troubleshooting Factory Menu Name Data Range External Source Eco Solution Cloning Shop Option Exhibition Mode Peak Mode Metadata Shopmode Picture Reset Asia Option Unbalance AF Level adjust TX Power Level Mono Last Memory H Shaking SOUND High Devi *If the broadcast signal is not good, TV will complement the characteristics of the signal (most use when weak signal comes from the growing area countries)
  • Page 72 4. Troubleshooting Factory Menu Name Data Range Wall Filter Type SRS Tuning Parm SPDIF PCM Gain AudioDock BT Delay 3D_Glass BT delay Mic Scale India Sound Speaker Delay Normal NTV CU Delay NORMAL Lipsync Inx Lipsync Checksum 0x4972 Lipsync USB Test Ready Lipsync BT Checksum 0x0000...
  • Page 73 4. Troubleshooting Factory Menu Name Data Range N Vx1 Value FRC Vx1 SSC ON/OFF FRC Vx1 SSC Period FRC Vx1 SSC Modulation FRC LVDS ON/OFF FRC LVDS SSC MFR FRC LVDS SSC MRR FRC DDR SSC ON/OFF FRC DDR SSC Period FRC DDR SSC Modulation ADV7619 Data strength ADV7619 Clock strength...
  • Page 74 4. Troubleshooting Factory Menu Name Data Range TEMP LAST 6000 DCC VERSION TCON Demura Bypass TCON FDisplay Panel Code 1 Panel Code 2 Panel Revision Panel Menu Week Panel S/N 1 Panel S/N 2 Panel S/N 3 Panel S/N 4 MPEG Margin H.264 Margin CAM Wait Time...
  • Page 75 4. Troubleshooting Factory Menu Name Data Range BT Throughput Failure Reproduce Module 21_9 L-DETECT STABLE TIME L-DETECT UNSTABLE TIME L-DETECT CAPTION THRESHOLD L-DETECT RAGION THRESHOLD L-DETECT B-LEVEL THRESHOLD L-DETECT USB SUPPORT DB Download MRT Option Dump Failure Picture Data Dump Failure VCONF Dump Failure...
  • Page 76 4. Troubleshooting Factory Menu Name Data Range UNSTABLE BAN CNT 1250ms HDMI ROBIN HDMI Callback HDMI CTS Thld HDMI CTS Cnt1 HDMI EQ HDMI Write Type HDMI Switch DVI SET TIME H Write HDMI Sync HDMI 3D DET HOT PLUG OFF HOLD TIME 600ms HDMI MUTE TIME HDMI NFST UNMUTE TIME...
  • Page 77 4. Troubleshooting Factory Menu Name Data Range FRC Pre Pattern FRC Post Pattern SOC TCON Pattern SOC TCON Pattern Level FRC OSD Pre Pattern FRC OSD Post Pattern FRC2 Pre Pattern FRC2 Post Pattern SOC TCON2 Pattern SOC TCON2 Pattern Level Upgrade T-CON DATA UPGRADE T-CON FW UPGRADE...
  • Page 78 4. Troubleshooting Factory Menu Name Data Range Audio Data USB Update Eco Data USB Update CI CPLD Upgrade SC ADK Upgrade Other Setting Delete S/N IPERF Stopped Expert CAL Data Backup … CAL Data Restore MICOM POWER OFF NTV CU FW VER ATV IF AGC SPEED Upgrade UHD OSD Test Main USB Path...
  • Page 79 4. Troubleshooting Factory Menu Name Data Range 1st_Y_GH 1st_Y_GL 1st_Cb_BH 1st_Cb_BL 1st_Cr_RH 1st_Cr_RL 2nd_R_L 2nd_G_L 2nd_B_L 2nd_R_H 2nd_G_H 2nd_B_H White Balance R-Offset G-Offset B-Offset R-Gain G-Gain B-Gain WB-W2_R_Offset WB_W2_B_Offset WB_W2_R_Gain WB_W2_B_Gain WB_N_R_Offset WB_N_B_Offset WB_N_R_Gain WB_N_B_Gain MGA On/Off R1_Gain G1_Gain B1_Gain R2_Gain G2_Gain B2_Gain...
  • Page 80 4. Troubleshooting Factory Menu Name Data Range B3_Gain R4_Gain G4_Gain B4_Gain R5_Gain G5_Gain B5_Gain R6_Gain G6_Gain B6_Gain R7_Gain G7_Gain B7_Gain R8_Gain G8_Gain B8_Gain R9_Gain G9_Gain B9_Gain R10_Gain G10_Gain B10_Gain SPI White Balance SPI White Balance On/Off SPI R-Offset SPI G-Offset SPI B-Offset SPI R-Gain SPI G-Gain...
  • Page 81 4. Troubleshooting Factory Menu Name Data Range SPI W2 Boffset SPI MGA WB Data to SPI Advanced „ 4-34...

  • Page 82: Rs-232C

    4. Troubleshooting 4-5. RS-232C • RS232C Control Port : COM#(Serial) Bit rate : 115200 Data Bit : 8 bit Parity : None Stop Bits : 1 Flow Control : None • Description of RS232C Pin# Name Full Name Pin# Name Full Name Pin# Name Full Name...

  • Page 83: Av Control Tabe

    4. Troubleshooting 4-6. AV Control Tabe Control Item Cmd1 Cmd2 Cmd3 Value General Power Power 0x00 0x00 0x00 0x00 0x01 0x02 Volume Direct 0x01 0x00 0x00 (0~100) 0x01 0x00 Down 0x02 0x00 Mute 0x02 0x00 0x00 0x00 Direct 0x04 Continuous 0x03 0x00 0x01...
  • Page 84 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE BackLight(CellLight) 0~20 0x01 0x00 (0~20) Contrast 0~100 0x02 0x00 (0~100) Brightness 0~100 0x03 0x00 (0~100) Sharpness 0~100 0x04 0x00 (0~100) Color 0~10 0x05 0x00 (0~100) Tint 0x06 0x00 (0~100) Advanced Settings Black Tone 0x07 0x00...
  • Page 85 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Advanced Settings Color Space Custom Cyan 0x04 Color Magenta 0x05 Color Space Custom 0~100 0x13 0~100 Color Red Value Color Space Custom 0~100 0x14 0~100 Color Green Value Color Space Custom 0~100 0x15 0~100...
  • Page 86 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Picture Option Film Mode Auto1 0x01 Auto2 0x02 Cinema 0x03 Smooth Auto Motion Plus 0x06 0x00 Clear 0x01 Standard 0x02 Smooth 0x03 Custom 0x04 Blur Reduction 0x07 value Judder Reduction 0x08 value LED Clear Motion 0x09...
  • Page 87 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE 3D Mode 0x0e 0x0c 0x00 0x00 2D->3D 0x01 Side By Side 0x02 Top Bottom 0x03 Line By Line 0x04 Vertical Line 0x05 Checker BD 0x06 Frame 0x07 Sequence 3D->2D 0x01 0x00 0x01 3D View Point 0x02...
  • Page 88 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value PICTURE Size Size3 0x02 Size4 0x03 Position Position1 0x04 0x00 Position2 0x01 Position3 0x02 Position4 0x03 Sound Select Main 0x05 0x00 0x01 Picture Off 0x12 0x00 0x00 0x00 Sound Sound Mode Standard 0x0c 0x00 0x00...
  • Page 89 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Sound Speaker Select Audio Out 0x01 Sound Select Main 0x08 0x00 0x00 0x01 Sound Reset Sound Reset 0x09 0x00 0x00 3D Audio 0x0a 0x00 0x00 0x01 Medium 0x02 High 0x03 Auto Stereo Manual 0x0b 0x00...
  • Page 90 4. Troubleshooting Control Item Cmd1 Cmd2 Cmd3 Value Source (TV/AV/…/HDMI/…) 0xf0 0x04 0x00 0x00 Status Picture Size 0xf0 0x05 0x00 0x00 3D (On/Off) 0xf0 0x06 0x00 0x00 Picture Mode 0xf0 0x07 0x00 0x00 Sound Mode 0xf0 0x08 0x00 0x00 * Refer for Table Value 96 (0x60) Down...

  • Page 91: Updating The Tv's Software

    Updating from the Internet requires an active Internet connection. • To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.

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