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Sony CRE-C10 Safety And Maintenance Instructions
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Sony CRE-C10 Safety And Maintenance Instructions

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DIHW D G
D WH D FH
IR
DW R
Self- tting hearing aid

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  • Page 1 DIHW D G D WH D FH DW R Self- tting hearing aid...

  • Page 2: Table Of Contents

    R WH W Safety information Intended use Who should use this device What to do in loud environments Click Sleeves Adju ing your hearing aid Batteries Damaged devices, unauthorized changes Explosive atmospheres Exposure to Nickel Choking hazard Re ricted areas for wireless devices Interference by rong radiation...
  • Page 3 Cleaning and maintenance Explanation of symbols Important information Operating, transport and orage conditions Conformance information Regulatory information For hearing aid users Quality of Service (QoS) for the ear-to-ear wireless technology Cybersecurity For children with hearing loss Support...

  • Page 4: Safety Information

    The device is intended for direct-to-consumer sale and use without the assi ance of a hearing care professional. The Sony | Hearing Control app is intended to support self- tting and ne-tuning of the hearing aid.

  • Page 5: Who Should Use This Device

    R OG GHY FH For adults 18 years and older with mild to moderate hearing loss. Contact your primary care provider before using this product if you currently experience any of these conditions as it may not be appropriate for you: severe hearing loss or deafness in at lea one ear a eep decline in hearing ability within the la 90 days in one or both ears...
  • Page 6 In case you have any doubt whether this device is appropriate for you, consult a licensed physician before using this device. This hearing aid is intended for you only and should not be worn by others. Do not use your hearing aids while swimming or while taking a shower.
  • Page 7 In case of a known contact allergy, consult the cu omer service regarding the presence of the allergen before using the hearing aid. If an allergic reaction develops after wearing the hearing aid, immediately discontinue use and consult a licensed physician.

  • Page 8: What To Do In Loud Environments

    : DW WR GR OR G H Y R Do not use this device as hearing protection in loud environments. Remove hearing aids before using hearing protection equipment. Noise-cancelling headphones should not be used as hearing protection.
  • Page 9 Frequent exposure to loud sounds may harm your hearing. Keep the loudness at comfortable li ening levels. Wear hearing protection when exposed to loud environmental noise. The smartphone generates short tone sequences to control the hearing aids. Do not hold the smartphone close to the ear while using the app.

  • Page 10: Click Sleeves

    O FN OHHYH Risk of injury! Always wear the hearing aid with a Click Sleeve. Make sure that the Click Sleeve is completely attached. You should feel that it snaps into place. Ensure that only a single Click Sleeve is attached to each hearing aid.
  • Page 11 Push the device into the intended position, making sure there is no discomfort/resi ance. Select the Click Sleeve size that gives you the be wearing comfort in each ear. Left and right ear sizes may di er. Choose a larger size in case of whi ling problems.

  • Page 12: Adju Ing Your Hearing Aid

    Adju ing your hearing aid Do not adju the hearing aid when your attention is required on other activities, for example when crossing a reet or driving a car. Your hearing devices may reduce certain background sounds, potentially also tra c or warning signals. Adju the hearing aid to ensure you can hear surrounding sounds, including alarms and warning signals.
  • Page 13 Set up the hearing aids in a quiet environment without interruptions for the be result.

  • Page 14: Batteries

    DWWH H Leaking batteries damage the hearing aids. Turn the hearing aids o when not in use to preserve the battery. Remove batteries when the hearing aids are not in use for a prolonged period of time.
  • Page 15 The following table helps you to identify the correct zinc air battery for your hearing aid: DWWH FRGH , FRGH S FDO FROR FRGH PR70 7005ZD yellow To avoid environmental pollution, do not throw batteries or hearing aids into household trash. Recycle or dispose of batteries or hearing aids according to local regulation.

  • Page 16: Damaged Devices, Unauthorized Changes

    D D HG GHY FH D W R HG F D Risk of injury! Do not use damaged devices. Please consult the cu omer service. Note that any unauthorized changes to the device may cause damage to the device or cause injury. Use only approved parts and accessories.

  • Page 17: Explosive Atmospheres

    SOR YH DW R S H H Risk of explosion! Do not use your hearing aids in explosive atmospheres (e. g. mining areas).

  • Page 18: Exposure To Nickel

    H WR FNHO This product can expose you to nickel, which is known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.

  • Page 19: Choking Hazard

    D D G Choking hazard! Your hearing aids contain small parts which can be swallowed. Keep hearing aids, batteries and accessories out of reach of children and pets. If parts have been swallowed consult a physician or hospital immediately.

  • Page 20: Re Ricted Areas For Wireless Devices

    Re ricted areas for wireless devices Switch o the hearing aid in areas where the use of wireless devices is re ricted.

  • Page 21: Interference By Rong Radiation

    Interference by rong radiation Di erent types of rong radiation, e. g. during X-ray or MRI head examinations, may damage hearing aids. Do not wear the hearing aids during these or similar procedures like electrosurgery (diathermy, electrocautery, HF-surgery). Weaker radiation, e. g. from radio equipment or airport security, does not damage the hearing aids.
  • Page 22 Your devices comply with international andards. However, it cannot be guaranteed that all products on the market work interference-free, for example some induction cookers, electromagnetic security sy ems (e.g. anti-theft sy ems and metal detectors) cellular telephones, RFID, room surveillance sy ems may cause audible interference.

  • Page 23: Cleaning And Maintenance

    D WH D FH Ear wax may accumulate in the Click Sleeves which may a ect sound quality. Clean your hearing aids daily with a soft and dry tissue. Never use water. Only use cleaning products declared for use with hearing aids. Protect your hearing aids from high humidity.
  • Page 24 Protect your hearing aids from extreme heat. Do not ore them in direct sunlight. Do not dry your hearing aids in the microwave oven.

  • Page 25: Explanation Of Symbols

    SOD DW R RI Points out a situation that could lead to serious, moderate, or minor injuries. Indicates possible property damage.
  • Page 26 ERO R W H GHY FH R SDFND Do not dispose of the device with general dome ic wa e. Read more in section "Disposal information". Read and follow the in ructions in the user guide. According to IEC 60601-1, the applied parts of this device are classi ed as type B.
  • Page 27 ERO R W H GHY FH R SDFND Temperature during transportation and orage. Read more in section "Operating, transport and orage conditions". Relative humidity during transportation and orage. Read more in section "Operating, transport and orage conditions". Atmospheric pressure during transportation and orage.

  • Page 28: Important Information

    , SR WD W DW R Expected service life time of the hearing aids is 5 years. Operating, transport and orage conditions The hearing in ruments operate in the following environmental conditions (also valid in between uses): Temperature 0 to 50 °C (32 to 122 °F) Relative humidity 5 to 93 % Atmospheric pressure...
  • Page 29 During extended periods of transport and orage, please observe the following conditions: WR D H SR W Temperature 10 to 40 °C -20 to 60 °C (50 to 104 °F) (-4 to 140 °F) Relative humidity 10 to 80 % 5 to 90 % Atmospheric pressure 700 to 1060 hPa 700 to 1060 hPa For other parts, such as batteries, other conditions may...

  • Page 30: Conformance Information

    R IR D FH DW R Devices with the FCC marking comply with the andards of the FCC regarding electromagnetic interference. RW FH Changes or modi cations made to this equipment not expressly approved by the legal manufacturer may void the FCC authorization to operate this equipment.
  • Page 31 Operation is subject to the following conditions: ● this device may not cause harmful interference, and ● this device mu accept any interference received, including interference that may cause undesired operation. This equipment has been te ed and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
  • Page 32 particular in allation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures: ●...
  • Page 33 For body worn operation, this device has been te ed and meets the FCC RF exposure guidelines when used with the legal manufacturer’s accessories supplied or designated for this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

  • Page 34: Regulatory Information

    ODWR DW R FDA identi es this generic type of device as: Self- tting air-conduction hearing aid. A self- tting air-conduction hearing aid is a wearable sound amplifying device that is intended to compensate for impaired hearing and incorporates technology, including software, that allows users to program their hearing aids.

  • Page 35: For Hearing Aid Users

    Hearing aids will not re ore normal hearing and will not prevent or improve a hearing impairment resulting from organic conditions. In mo cases infrequent use of hearing aids prohibits the wearer from attaining the full bene t from it. The use of hearing aids is only part of hearing rehabilitation and may need to be supplemented by auditory training and in ruction in lip reading.
  • Page 36 HDOW FR GH DW R If soreness or skin irritation develops, discontinue wearing your hearing aids. DWWH If a battery is accidentally swallowed, seek medical attention immediately, or call the National Button Battery Inge ion Hotline collect at 1-800-498-8666. Identi cation information Your hearing aids have a serial number imprinted on them.
  • Page 37 The year of manufacture is incorporated into the serial number. For in-the-ear devices, the year of manufacture is derived from the r two digits. The month of manufacture is derived from the r digit, the year of manufacture from the second digit:...
  • Page 38 Code ( r digit) Code ( r digit) A, N G, U B, P H, V C, Q J, W D, R K, X E, S L, Y F, T M, Z Code (second digit) Code (second digit) B, C F, G 2024 D, E...
  • Page 39 : HOH FW R DO W The following tables summarizes the technical details of the wireless technology: Wireless technology Near eld magnetic induction Antenna type Inductive antenna Antenna dimensions Ø: 3.3 mm, L: 4.2 mm, respectively, Ø: 2.0 mm, L: 6.7 mm Modulation PSK (Phase Shift Key) Magnetic eld...
  • Page 40 EIRP = Equivalent isotropically radiated power Range < 20 cm between hearing aids Center frequency 3.28 MHz Channel Single channel radio Bandwidth 138 kHz Data rate 324 kbit/sec (raw channel capacity) Data ow Simplex or semi-duplex capability Protocol Random access, no collision avoidance S.A.R.
  • Page 41 FR SO D FH Wireless hearing aids comply with the following EMC/EMI andards: WD GD G Type 47 CFR RF emissions U.S. FCC requirements Part 15, for intentional radiators. Subpart C EN 300 330 RF emissions EMC and radio spectrum including matters for short range spurious...
  • Page 42 WD GD G Type EN 301 489- Immunity, Standard for low 1/3/17 RF and ESD power transmitters in the frequency range 9 kHz - 40 GHz. IEC 60118-13 RF immunity International product andard for hearing aids to ensure adequate immunity to radio interference from mobile telephones.
  • Page 43 WD GD G Type ANSI C63.19 RF immunity American National Standard method of measurement of compatibility between wireless communication devices and hearing aids. ANSI/AAMI RF emissions Implantable medical PC69 device EMC immunity, American National Standard.
  • Page 44 WD GD G Type ISO 14117 RF emissions Implantable medical device EMC immunity, International Standard. EN 45502-2-1 RF emissions Particular requirements for pacemakers.
  • Page 45 Emissions CISPR 11, Class B. Immunity ESD, Conducted up to +/-8 kV, Air discharge up to +/-15 kV Power frequency magnetic elds: 30 A/m, 50/60 Hz Immunity 80 MHz-2.7 GHz 10 V/m, to RF elds 2.7 GHz-6 GHz 3 V/m Proximity to wireless Up to 28 V/m –...
  • Page 46 : HOH Wireless signal security is assured through the device sy em design that includes: ● A built-in pairing table which speci es valid and legitimate pairing among units. ● A proprietary communication protocol which checks the package numbers during each transmission. ●...

  • Page 47: Wireless Technology

    Quality of Service (QoS) for the ear-to-ear wireless Synchronization/exchange of low data rate ear-to-ear signals Similar QoS as with remote controls in typical households. In typical environment it can happen that electromagnetic noise from appliances (light switch, car ignition) lead to non-valid data.
  • Page 48 Exchange of high data rate ear-to-ear signals (microphone signal) Parameter for QoS is the bit error (BER) of the gross data link. This parameter is e imated and monitored during data receive. For BER > 3.5% the channel coding will become less e ective thus the transferred microphone signal is automatically muted and not used until the QoS is good enough again.

  • Page 49: Cybersecurity

    EH HF Proper set-up and operation of your hearing aids requires a safe, private and secure operating environment. The U.S. Federal Trade Commission’s guidance for online security https://consumer.ftc.gov/online-security provides examples of be practices for securing your home network and mobile device to ensure your security.

  • Page 50: For Children With Hearing Loss

    For children with hearing loss In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to an audiologi for evaluation and rehabilitation since hearing loss may cause problems in language development and the educational and social growth of a child.

  • Page 51: Support

    SSR W For more detailed information or in case of unexpected events: ● Visit our website: sony.net/hearing-support ● Phone: 877-864-7669...
  • Page 52 IDFW HG IR Sony Electronics Inc. 115 West Century Road Suite 250 Paramus, NJ US 07652 , P 1R...

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