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User Guide This document is for the person who installs, administers, and troubleshoots servers and storage systems. Hitachi Vantara assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
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Hitachi, Ltd., or Hitachi Vantara LLC (collectively “Hitachi”. Licensee may make copies of the Materials provided that any such copy is: (i created as an essential step in utilization of the Software as licensed and is used in no other manner;...
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Getting help Hitachi Vantara Support Connect is the destination for technical support of products and solutions sold by Hitachi Vantara. To contact technical support, log on to Hitachi Vantara Support Connect for contact information: https://support.hitachivantara.com/en_us/contact-us.html.
DSC-25 2-port SFP28 card ports and LEDs ......................... 34 NS204i-p NVMe OS Boot Device components ......................35 NS204i-p NVMe OS Boot Device LED definitions ......................36 Operations ............................37 Power up the server ..............................37 Power down the server ............................. 37 Hitachi Advanced Server HA820 G2 User Guide...
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POST screen options ............................... 57 Installing or deploying an operating system ........................... 57 Registering the server ............................... 58 Hardware options installation ....................... 58 Introduction ................................. 58 Installing a fan filter into the security bezel ........................58 Hitachi Advanced Server HA820 G2 User Guide...
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Storage controller options ............................87 Installing a storage controller .............................. 87 Riser and riser cage options ............................88 Installing primary and secondary risers ..........................88 Installing tertiary risers ..............................90 Installing a secondary riser cages ............................91 Hitachi Advanced Server HA820 G2 User Guide...
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Trusted Platform Module 2.0 G2 option ........................137 Overview ................................... 137 Trusted Platform Module 2.0 guidelines ..........................137 Installing and enabling the TPM 2.0 G2 option ........................138 Cabling ............................144 Cabling guidelines ..............................144 Hitachi Advanced Server HA820 G2 User Guide...
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Cable routing: 8SFF 4-port box 1 to 4-port secondary type-p controller ..............160 Cable routing: 8SFF 4-port box 2 to 4-port primary type-p controller ............... 160 Cable routing: 8SFF 4-port box 3 to 4-port primary type-p controller ............... 161 Hitachi Advanced Server HA820 G2 User Guide...
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USB support ..............................175 External USB functionality ............................... 175 Redundant ROM support ..........................175 Safety and security benefits ............................175 Keeping the system current ..........................175 Updating firmware or system ROM ........................... 175 Drivers ..................................178 Hitachi Advanced Server HA820 G2 User Guide...
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800 W Flex Slot -48 VDC Hot-plug Low Halogen Power Supply ................185 1600 W Flex Slot Platinum Hot-plug Low Halogen Power Supply ................186 1600 W Flex Slot -48 VDC Hot-plug Power Supply ....................187 Hitachi Advanced Server HA820 G2 User Guide...
Box 2 (optional drives) Box 3 Drives 1-8 Serial number/iLO information pull tab or optional Systems Insight Display iLO Service port USB 3.0 port Universal media bay components Item Description USB 2.0 port Video display port Hitachi Advanced Server HA820 G2 User Guide...
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Drive bays or Optical/video/USB (optional) Drive bays (optional) Drive bays 8-drive LFF model front panel components Item Description 2 SFF module (optional) LFF power switch module Drive bays LFF power switch module components Hitachi Advanced Server HA820 G2 User Guide...
Serial number/iLO information pull tab USB 3.0 port iLO Service port Display port Front panel LEDs and buttons SFF front panel LEDs and buttons Item Description Status ID button/LED • Solid blue = Activated • Flashing blue: Hitachi Advanced Server HA820 G2 User Guide...
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Facility power is not present, the power cord is not attached, no power supplies are installed, power supply failure has occurred, or the power button cable is disconnected. 12 LFF front panel LEDs and buttons Hitachi Advanced Server HA820 G2 User Guide...
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Solid green = System on system power LED • Flashing green (1 Hz/cycle per sec) = Performing power on sequence • Solid amber = System in standby • Off = No power present2 Hitachi Advanced Server HA820 G2 User Guide...
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4 Hz/cycle per sec = iLO manual reboot ◦ sequence initiated 8 Hz/cycle per sec = iLO manual reboot ◦ sequence in progress Off = Deactivated ◦ NIC status LED • Solid green = Link to network Hitachi Advanced Server HA820 G2 User Guide...
Off = No link to network Solid green = Network link Flashing green = Network link with activity If power is off, the front panel LED is not active. For status, see Rear panel LEDs . Hitachi Advanced Server HA820 G2 User Guide...
Processor X is not installed in the socket. • Processor X is unsupported. • ROM detects a failed processor during POST. Processor (amber) Amber Green Processor in socket X is in a pre-failure condition. Hitachi Advanced Server HA820 G2 User Guide...
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Power cap (off) — Amber Standby. Power cap (green) — Flashing Waiting for power. green Power cap (green) — Green Power is available. Power cap (flashing — Amber Power is not available. amber) Hitachi Advanced Server HA820 G2 User Guide...
OCP 3.0 adapter (optional) USB 3.0 connectors iLO Management Port . When a secondary or tertiary riser cage is installed as shown, the serial port can be installed in the riser slot 8. Rear panel LEDs Hitachi Advanced Server HA820 G2 User Guide...
Off = Deactivated Solid blue = Activated Flashing blue = System is being managed remotely Power supply LED Off = System is off or power supply has failed Solid green = Normal System board components Hitachi Advanced Server HA820 G2 User Guide...
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Drive backplane power connector Chassis Intrusion Detection connector Tertiary (processor 2) PCIe riser connector Type-a storage controller slot Secondary (processor 2) PCIe riser connector System battery Serial port connector OCP 3.0 adapter bay Hitachi Advanced Server HA820 G2 User Guide...
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. Item Description Example Capacity 8 GB 16 GB 32 GB 64 GB 128 GB 256 GB Hitachi Advanced Server HA820 G2 User Guide...
CAS latency AA = CAS 22-22-22 AA = CAS 26-22-22 (for 3DS LRDIMM) DIMM type R = RDIMM (registered) L = LRDIMM (load reduced) Intel Optane persistent memory 200 series for label identification Hitachi Advanced Server HA820 G2 User Guide...
DIMM slots are numbered sequentially (1 through 16) for each processor. System maintenance switch descriptions Position Default Function Off = iLO security is enabled. On = iLO security is disabled. Reserved Reserved Reserved Hitachi Advanced Server HA820 G2 User Guide...
. When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some configurations cannot be restored. For more information, see Secure Boot. Drive box identification Front boxes Item Description Box 1 Box 2 Box 3 Hitachi Advanced Server HA820 G2 User Guide...
Description Box 7 Drive numbering When the drive backplane is connected directly to a storage controller, then each drive box starts at 1. The following images are examples of common configurations. 24 SFF Hitachi Advanced Server HA820 G2 User Guide...
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12 SFF 12 LFF 6 SFF rear panel 2x 2 LFF rear panel Universal media bay Hitachi Advanced Server HA820 G2 User Guide...
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8 LFF + Universal media bay, optional 2 SFF, and optical drive Midplane box LFF Hitachi Advanced Server HA820 G2 User Guide...
The SFF basic drive carrier supports hot-plug SAS, SATA, and NVMe drives. Name Status Definition Fault/Locate Solid amber This drive has failed, is unsupported, or is invalid. Solid blue The drive is operating normally and being identified by a management application. Hitachi Advanced Server HA820 G2 User Guide...
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The drive is operation normally and has flashes per second) activity. Flashing green (4 The drive is operation normally and has flashes per second) activity. The drive is not configured by a RAID controller or is a spare drive Hitachi Advanced Server HA820 G2 User Guide...
The DSP DSC-25 2p SFP28 card is a dual-port, single-slot, half-height, half-length (HHHL) SFP28 network adapter. It has LEDs for Link (L) and Activity (A) for each port. A half-height bracket is shown in the following illustration with SFP28 ports and LEDs. Hitachi Advanced Server HA820 G2 User Guide...
Link fault System status LED System is not powered Solid amber Power is up, software has not booted yet Solid green System is up and fully operational NS204i-p NVMe OS Boot Device components Hitachi Advanced Server HA820 G2 User Guide...
Thermal interface pad with removable liner M.2 drive retaining latches NS204i-p NVMe OS Boot Device LED definitions Item Description Fault LED status Bay 1 LED Off: Normal Bay 2 LED Flashing 1Hz: Drive predictive failure Hitachi Advanced Server HA820 G2 User Guide...
1. Pull down the quick release levers on each side of the server. 2. If necessary, use a T-25 Torx screwdriver to loosen the shipping screws. 3. Extend the server from the rack. Hitachi Advanced Server HA820 G2 User Guide...
1. After the server is racked, connect any peripheral devices to the server. To identify components, see Rear panel components. 2. At the rear of the server, plug in the power cord to the power supply. 3. Install the power cord anchors. Hitachi Advanced Server HA820 G2 User Guide...
5. Connect the power cord to the AC power source. Removing the server from the rack To remove the server from a rack: Procedure 1. Power down the server. Hitachi Advanced Server HA820 G2 User Guide...
Disconnect each power cord from the server. 4. Extend the server from the rack. 5. Open or unlock the locking latch, slide the access panel to the rear of the chassis, and remove the access panel. Hitachi Advanced Server HA820 G2 User Guide...
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. IMPORTANT: For optimum cooling, install fans in all primary fan locations. Hitachi Advanced Server HA820 G2 User Guide...
3. Do one of the following: Extend the server from the rack. • Remove the server from the rack. • 4. Remove the access panel. 5. Do one of the following: Remove the air baffle. • Hitachi Advanced Server HA820 G2 User Guide...
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CAUTION: Do not drop the drive cage on the system board. Dropping the drive cage on the system board might damage the system or components. Remove all drives and use two hands when installing or removing the drive cage. Hitachi Advanced Server HA820 G2 User Guide...
AC power cords before removing or installing the PCI riser cage. Procedure 1. Power down the server. 2. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Hitachi Advanced Server HA820 G2 User Guide...
• Tertiary riser cage • Removing a riser slot blank CAUTION: To prevent improper cooling or thermal damage, the server PCI slots must have an expansion slot blank or an expansion board installed. Hitachi Advanced Server HA820 G2 User Guide...
Removing the hard drive blank CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Figure 1 Removing an SFF drive blank Hitachi Advanced Server HA820 G2 User Guide...
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Figure 2 Removing an LFF drive blank To replace the component, reverse the removal procedure. Hitachi Advanced Server HA820 G2 User Guide...
Accessing the Systems Insight Display The Systems Insight Display is supported only on SFF models. Procedure 1. Press and release the panel. 2. After the display fully ejects, rotate the display to view the LEDs. Hitachi Advanced Server HA820 G2 User Guide...
Rack the server 3. Install the server in a rack. The racking procedures are included with the rack rails. Connect devices, cables, and cords to the server. Secure cables using the cable management arm. Hitachi Advanced Server HA820 G2 User Guide...
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For SR controllers, use smart storage administrator to create arrays: From the boot screen, press F10 to run Intelligent Provisioning. From Intelligent Provisioning, run Smart Storage Administrator. For MR controllers, use the UEFI System Configuration to create arrays. ◦ Hitachi Advanced Server HA820 G2 User Guide...
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Press F11 at the boot screen to select the boot device. c After the OS is installed, update the drivers. 9. Register the server and contact customer support. Hitachi Advanced Server HA820 G2 User Guide...
Hitachi Advanced Server product draws in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet.
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Because of the high ground-leakage currents associated with multiple servers connected to the same power source, Hitachi Vantara recommends the use of a PDU that is either permanently wired to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
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3. Stack each same-colored pair of wires and then attach them to the same power source. The power cord consists of three wires (black, red, and green). For more information, see the documentation that ships with the power supply. Hitachi Advanced Server HA820 G2 User Guide...
Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails. Hitachi Vantara recommends that a minimum of two people are required for all rack server installations. If the server is installed higher than chest level, a third person may be required to help align the server.
Always be properly grounded when touching a static-sensitive component or assembly. Use one or • more of the following methods when handling or installing electrostatic-sensitive parts: Use a wrist strap connected by a ground cord to a grounded workstation or computer ◦ Hitachi Advanced Server HA820 G2 User Guide...
Installing or deploying an operating system Before installing an operating system, observe the following: Be sure to read the UEFI requirements for Advanced Server on the Hitachi Vantara website. If • UEFI requirements are not met, you might experience boot failures or other errors when installing the operating system.
Improper grounding can cause electrostatic discharge. Installing a fan filter into the security bezel The fan filter installs into the security bezel. To add a fan filter, the server must have a security bezel Hitachi Advanced Server HA820 G2 User Guide...
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. Hitachi Advanced Server HA820 G2 User Guide...
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Never bend power cords and server cables tight enough to cause a crease in the sheathing. b. Secure the power cord with the strain relief strap. Roll the extra length of the strap around the power supply handle. Hitachi Advanced Server HA820 G2 User Guide...
WARNING: To reduce the risk of electric shock, fire, and damage to the equipment, you must install this product in accordance with the following guidelines: The 800 W Flex Slot -48 VDC hot-plug power supply is intended only for installation in Hitachi Advanced •...
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Use an M5-0.80 x 8 screw to attach the ground lug to the power supply. Procedure Remove the power supply blank. 2. Remove the ring tongue. 3. Crimp the ring tongue to the ground cable from the -48 V DC power source. Hitachi Advanced Server HA820 G2 User Guide...
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4. Remove the terminal block connector. 5. Loosen the screws on the terminal block connector. Hitachi Advanced Server HA820 G2 User Guide...
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The ground wire must be connected before the -48 V wire and the return wire. Insert the -48 V wire into the left side of the terminal block connector, and then tighten the screw to 1.3 N m (10 lb- in) of torque. Hitachi Advanced Server HA820 G2 User Guide...
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Secure the power cord, wires, and cables with the strain relief strap. Roll the extra length of the strap around the power supply handle. Hitachi Advanced Server HA820 G2 User Guide...
WARNING: To reduce the risk of electric shock, fire, and damage to the equipment, you must install this product in accordance with the following guidelines: The 1600 W Flex Slot -48 VDC hot-plug power supply is intended only for installation in Hitachi •...
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1600 W -48 VDC power supply.) 1600 W -48VDC power cable color codes Cable color Description Black Positive return Negative input voltage Green/yellow Safety ground Procedure 1. If necessary, remove the power supply blank. Hitachi Advanced Server HA820 G2 User Guide...
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2. Remove the clear plastic cover on the side of the power supply. 3. Do the following: a. Remove the grounding screw from the front of the power supply. b. Remove the four screws from the -48 V wire and return wire connectors. Hitachi Advanced Server HA820 G2 User Guide...
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Never bend power cords and server cables tight enough to cause a crease in the sheathing. b. Secure the wires and cables with the strain relief strap. Roll the extra length of the strap around the power supply handle. Hitachi Advanced Server HA820 G2 User Guide...
WARNING: When installing a DC power supply, the ground wire must be connected before the positive or negative leads. WARNING: Remove power from the power supply before performing any installation steps or maintenance on the power supply. Hitachi Advanced Server HA820 G2 User Guide...
For more information, see the documentation that ships with the power supply. Energy pack options Hitachi Vantara offers two backup power options to back up write cache content on the controllers in case of an unplanned server power outage. Smart Storage Battery •...
Before installing this option, be sure you that have the components included with the hardware option kit. Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Hitachi Advanced Server HA820 G2 User Guide...
Mixing DIMM types is not supported. Install only the supported DDR4-3200 DIMMs in the server. Installing a DIMM blank Use the following table to decide if the thermal restrictions of the server require DIMM blanks in all open slots of your configuration. Hitachi Advanced Server HA820 G2 User Guide...
6. Install the DIMM blank. Installing a DIMM The server supports up to 32 DIMMs. Prerequisites Before installing this option, be sure you have the following: The components included with the hardware option kit. Hitachi Advanced Server HA820 G2 User Guide...
Intel Optane persistent memory 200 series offers the flexibility to deploy memory as dense memory (Memory mode) or fast storage (App Direct mode) and enables per-socket memory capacity of up to 6.0 TB. Persistent memory modules, together with traditional volatile DRAM DIMMs, provide fast, high- Hitachi Advanced Server HA820 G2 User Guide...
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◦ iLO Advanced License (remote key encryption) ◦ Key management server (remote key encryption) ◦ For more information, see the Intel Optane persistent memory 200 series User Guide on the Hitachi Vantara website Hitachi Advanced Server HA820 G2 User Guide...
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Installing persistent memory modules Use this procedure only for new persistent memory module installations. If you are migrating this persistent memory module from another server, see the Persistent Memory User Guide on the Hitachi Vantara website Prerequisites Before you perform this procedure, make sure that you have the following items available: •...
RESTful API—Use the iLO RESTful API through tools such as the RESTful Interface Tool (ilorest) or other third- party tools. For more information, see the Intel Optane persistent memory 200 series User Guide on the Hitachi Vantara website Fan options CAUTION: To avoid damage to server components, fan blanks must be installed in fan bays 1 and 2 in a single- processor configuration.
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CAUTION: To avoid damage to the equipment, do not operate the server for extended periods of time if the server does not have the optimal number of fans installed. Although the server might boot, Hitachi Vantara does not recommend operating the server without the required fans installed and operating.
2. Remove the access panel. 3. If installed, remove all fan blanks. 4. Remove the air baffle. 5. Remove all standard fans. IMPORTANT: Do not mix standard fans and high-performance fans in the same server. Hitachi Advanced Server HA820 G2 User Guide...
• To provide the greatest storage space efficiency, group identical capacity drives into the same drive array. • The NVMe SSD is a PCIe bus device. Do not remove NVMe drives without allowing the device to cease activity. Removing the drive while active can cause data loss. Hitachi Advanced Server HA820 G2 User Guide...
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all drive and device bays are populated with either a component or a blank. Procedure 1. Remove the drive blank: • LFF drive blank • SFF drive blank Hitachi Advanced Server HA820 G2 User Guide...
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2. Prepare the drive. • LFF drive • SFF drive 3. Install the drive. • LFF drive • SFF drive 4. Determine the status of the drive from the drive LED definitions. Hitachi Advanced Server HA820 G2 User Guide...
3. Do one of the following: Extend the server from the rack. • Remove the server from the rack. • 4. Remove the access panel. 5. Remove the riser cage. 6. Install the drive. The installation is complete. Hitachi Advanced Server HA820 G2 User Guide...
Remove the fan cage. Remove the bay blank. Route the USB and video cables through the opening. If installing a two-bay SFF front drive cage, install the drive cage. 10. Install the universal media bay. Hitachi Advanced Server HA820 G2 User Guide...
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15. Install the access panel. 16. Slide the server into the rack. 17. Connect each power cord to the server. 18. Connect each power cord to the power source. 19. Power up the server. Hitachi Advanced Server HA820 G2 User Guide...
Remove the server from the rack. • 4. Remove the access panel. 5. Do one of the following: Remove the air baffle. • If installed, remove the 4 LFF midplane drive cage. • Hitachi Advanced Server HA820 G2 User Guide...
Disconnect each power cord from the power source. • Disconnect each power cord from the server. • Do one of the following: Extend the server from the rack. • Remove the server from the rack. • Hitachi Advanced Server HA820 G2 User Guide...
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Remove the riser cage. Remove the riser board. Install the riser. If needed, install an expansion board. If needed, connect data cables to the riser or expansion board. 10. Install the riser cage: Hitachi Advanced Server HA820 G2 User Guide...
Remove the server from the rack. • Remove the access panel. Remove the riser cage. Install the riser. If needed, install an expansion board. If needed, connect data cables to the riser or expansion board. Hitachi Advanced Server HA820 G2 User Guide...
Disconnect each power cord from the power source. Disconnect each power cord from the server. Do one of the following: Extend the server from the rack. • Remove the server from the rack. • Hitachi Advanced Server HA820 G2 User Guide...
Installing a tertiary riser cage Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit • T-10 Torx screwdriver • Hitachi Advanced Server HA820 G2 User Guide...
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Disconnect each power cord from the server. 4. Do one of the following: Extend the server from the rack. • Remove the server from the rack. • 5. Remove the access panel. 6. Remove the rear wall blanks. Hitachi Advanced Server HA820 G2 User Guide...
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7. Install the rear blank from the option kit. 8. Install any expansion boards, if needed Hitachi Advanced Server HA820 G2 User Guide...
Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit Procedure 1. Power down the server. 2. Remove all power: Hitachi Advanced Server HA820 G2 User Guide...
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Remove the server from the rack. • 4. Remove the access panel. 5. Remove the riser cage. 6. Identify and then remove the PCIe blank from the riser cage. 7. Install the expansion board. Hitachi Advanced Server HA820 G2 User Guide...
PCI bus to boost I/O performance and reduce latency to scale in line with your processing requirements. • Computational and graphics accelerators – These options deliver accelerated compute performance for a range of deep learning, high-performance computing (HPC), and graphics- Hitachi Advanced Server HA820 G2 User Guide...
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Removing the air baffle or midplane drive cage. Install the appropriate retention clip onto the air baffle. Install the clip that supports your configuration. Primary, secondary, and tertiary positions are shown. Install high-performance heatsinks. Hitachi Advanced Server HA820 G2 User Guide...
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To install a riser card in the primary riser cage, see “Removing a riser cage”. To install a riser card in the tertiary riser cage, see “Installing tertiary risers”. 11. Remove the PCIe blank. 12. Install the card into the riser. Hitachi Advanced Server HA820 G2 User Guide...
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13. If required, connect the power cable from the card to the riser. 14. For full-length cards, open the retention clips. 15. Install the riser cage. Hitachi Advanced Server HA820 G2 User Guide...
The drive cage can be installed in any box. This procedure covers installing the drive cage in box 1. Prerequisites High-performance fans are required when installing this option. Procedure 1. Observe the following alerts. Hitachi Advanced Server HA820 G2 User Guide...
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4. Remove the access panel. 5. Remove the air baffle. 6. Remove the fan cage. 7. Remove the blank. 8. Install the drive cage: a. Remove all drive blanks. b. Install the drive cage. Hitachi Advanced Server HA820 G2 User Guide...
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10. Connect the power cable to the drive backplane power connector. 11. Connect the data cables from the drive backplane to the NVMe riser. 12. Install drives or drive blanks. The installation is complete. Hitachi Advanced Server HA820 G2 User Guide...
Do one of the following: Extend the server from the rack. • Remove the server from the rack. • Remove the access panel. Remove the air baffle. Remove the fan cage. Remove the bay blank. Hitachi Advanced Server HA820 G2 User Guide...
Before you perform this procedure, make sure that you have the following items available: • T-15 Torx screwdriver • The components included with the hardware option kit Procedure Power down the server. Remove all power: a. Disconnect each power cord from the power source. Hitachi Advanced Server HA820 G2 User Guide...
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Remove the access panel. Remove the air baffle. Remove the fan cage. Remove the bay blank. Install the 8 SFF front drive cage option. 9. Connect the power and data cables. 10. Install the fan cage. Hitachi Advanced Server HA820 G2 User Guide...
Extend the server from the rack. • Remove the server from the rack. • 4. Remove the access panel. Remove the front bay blank. 6. Remove the optical disc drive tray from the universal media bay. Hitachi Advanced Server HA820 G2 User Guide...
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7. Remove the SFF drive blank from the universal media bay. 8. Install the drive cage into the universal media bay. 9. Install the optical disc drive tray. Hitachi Advanced Server HA820 G2 User Guide...
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12. Install the access panel. 13. Slide the server into the rack. 14. Connect each power cord to the server. 15. Connect each power cord to the power source. Power up the server. Hitachi Advanced Server HA820 G2 User Guide...
Remove the server from the rack. • Remove the access panel. Remove the air baffle. The air baffle is no longer needed. The drive cage acts as an air baffle for the server. Hitachi Advanced Server HA820 G2 User Guide...
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Locate the alignment pins on the rear of the drive cage. Align the pin on the rear left of the drive cage to the server and then insert the pin. Gently lower the opposite side of the drive cage. Hitachi Advanced Server HA820 G2 User Guide...
Installing a rear 2 SFF SAS/SATA drive cage in the primary or secondary riser Prerequisites Before you perform this procedure, make sure that you have the following items available: • T-10 Torx screwdriver • The components included with the hardware option kit Hitachi Advanced Server HA820 G2 User Guide...
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Extend the server from the rack. • Remove the server from the rack. • 4. Remove the access panel. 5. Do one of the following: For primary bays, remove the riser cage. • Hitachi Advanced Server HA820 G2 User Guide...
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9. Install the access panel. 10. Slide the server into the rack. 11. Connect each power cord to the server. 12. Connect each power cord to the power source. 13. Power up the server. Hitachi Advanced Server HA820 G2 User Guide...
Do one of the following: Extend the server from the rack. • Remove the server from the rack. • Remove the access panel. Do one of the following: If installed, remove the secondary riser cage. • Hitachi Advanced Server HA820 G2 User Guide...
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Remove the secondary wall blank. • 6. Remove the tertiary wall blank. Hitachi Advanced Server HA820 G2 User Guide...
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7. Install the drive cage compatible rear wall. 8. Install 4 rubber foots on the drive cage. Hitachi Advanced Server HA820 G2 User Guide...
• The front drive bays are fully populated with 12 LFF or 24 SFF drives. • High performance fans are installed in all fan bays. Procedure 1. Power down the server. 2. Remove all power: Hitachi Advanced Server HA820 G2 User Guide...
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4. Remove the access panel. 5. Do one of the following: For primary bays, remove the riser cage. • For secondary bays, remove the rear wall blank. • 6. Install the drive cage. Hitachi Advanced Server HA820 G2 User Guide...
Before installing this option, be sure that you have the following: The components included with the option kit • T-30 Torx screwdriver • Procedure Review the heatsink and socket components. Observe the following alerts. Hitachi Advanced Server HA820 G2 User Guide...
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CAUTION: If installing a processor with a faster speed, update the system ROM before installing the processor. To download firmware and view installation instructions, see the Hitachi Vantara website. CAUTION: THE CONTACTS ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the socket or processor, do not touch the contacts.
To avoid damage to server or components, do not remove or install the processor assembly when installing or replacing other heatsinks. Before installing this option, be sure that you have the following: Hitachi Advanced Server HA820 G2 User Guide...
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CAUTION: Be sure to loosen each heatsink nut in the order indicated. Otherwise, damage might occur to the heatsink or processor. CAUTION: Install the processor heatsink assembly as soon as possible after removing it. Do not leave the processor socket unpopulated for extended periods of time. Hitachi Advanced Server HA820 G2 User Guide...
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Turn the processor heatsink assembly over and place it on a work surface with the processor assembly facing up. Release the processor from the heatsink: Be sure to unlatch all corners of the processor carrier. The processor remains attached to the carrier. Hitachi Advanced Server HA820 G2 User Guide...
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Align the Pin 1 indicators on the processor and the heatsink, and then install the processor assembly to the heatsink. 11. Install the processor heatsink assembly: a. Identify the front of server label on the heatsink. Hitachi Advanced Server HA820 G2 User Guide...
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The processor heatsink assembly will only install one way. b Using a T-30 Torx screwdriver, tighten the nuts. NOTE: Do not tighten the nuts more than 12 in-lbs or 1.3Nm. Overtightening could crack or damage the nuts. The installation is complete. Hitachi Advanced Server HA820 G2 User Guide...
Install the chassis intrusion detection switch. Install the access panel. Install the server into the rack. Connect each power cord to the server. Connect each power cord to the power source. 10. Power up the server. Hitachi Advanced Server HA820 G2 User Guide...
Do one of the following: Extend the server from the rack. • Remove the server from the rack. • Remove the access panel. Remove the rear wall blank or riser. Remove the OCP 3.0 adapter blank. Hitachi Advanced Server HA820 G2 User Guide...
Do one of the following: Extend the front drive cages out of the chassis. • Remove the server from the rack. • Place the server on a flat, level work surface. Remove the access panel. Hitachi Advanced Server HA820 G2 User Guide...
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Remove the PCIe riser cage, if applicable. Install the DSP DSC-25 2p SFP28 card into the PCIe slot. Install the PCIe riser cage into the server. Install the access panel. Slide the server into the rack. Hitachi Advanced Server HA820 G2 User Guide...
Before beginning installation, ensure that the server is updated with the latest operating system firmware and drivers. Procedure Installing drives onto the boot device Remove the liner from the thermal interface pad. Install the drives. Installing the boot device Power down the system. Hitachi Advanced Server HA820 G2 User Guide...
15. Proceed with normal system setup and operation. Installing a rear serial port interface Prerequisites Before you perform this procedure, make sure that you have the following items available: The components included with the hardware option kit Procedure Hitachi Advanced Server HA820 G2 User Guide...
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Connect the cable to the system board. Install the access panel. Install the server in the rack. 10. Connect each power cord to the server. 11. Connect each power cord to the power source. Hitachi Advanced Server HA820 G2 User Guide...
6. Remove the fan cage. 7. Disconnect the power switch module cable from the power switch/SID module connector. The SID module cable connects to the same connector. 8. Remove the power switch module. Retain the T-10 screw. Hitachi Advanced Server HA820 G2 User Guide...
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11. Install the fan cage. 12. Do one of the following: • Install the air baffle. Installing the midplane or air baffle. • 13. Install the access panel 14. Slide the server into the rack Hitachi Advanced Server HA820 G2 User Guide...
For any compliance issues arising from your operation/usage of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely. Hitachi Vantara will not be responsible for any related liabilities. When installing or replacing a TPM, observe the following guidelines: Do not remove an installed TPM.
Recovery Mode after BitLocker detects a possible compromise of system integrity. • Hitachi Vantara is not liable for blocked data access caused by improper TPM use. For operating instructions, see the TPM documentation or the encryption technology feature documentation provided by the operating system.
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Locate the TPM connector on the system board. See the server hood label for the exact location. b. Align the TPM board with the key on the connector, and then install the TPM board. To seat the board, press the TPM board firmly into the connector. Hitachi Advanced Server HA820 G2 User Guide...
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Install any options or cables previously removed to access the TPM connector. Install the access panel. Do one of the following: Slide or install the server into the rack. • Install the server into the enclosure. • Hitachi Advanced Server HA820 G2 User Guide...
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In UEFI Boot Mode, the Trusted Platform Module can be configured to operate as TPM 2.0 (default) or TPM 1.2. • In Legacy Boot Mode, the Trusted Platform Module configuration can be changed between TPM 1.2 and TPM 2.0 (default), but only TPM 1.2 operation is supported. Hitachi Advanced Server HA820 G2 User Guide...
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2. From the System Utilities screen select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options. 3. Change the "TPM Mode Switch Operation" to TPM 1.2. 4. Verify that "TPM Visibility" is set to Visible. Hitachi Advanced Server HA820 G2 User Guide...
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Always store the recovery key/password in multiple locations. • Always store copies of the recovery key/password away from the server. • Do not save the recovery key/password on the encrypted hard drive. • Hitachi Advanced Server HA820 G2 User Guide...
• To prevent component damage and potential signal interference, make sure that all cables are in their appropriate routing position before installing a new component and before closing up the server after hardware installation/ maintenance. Hitachi Advanced Server HA820 G2 User Guide...
From PWR, 1x5 to 2x4, LFF, 240mm P14341-001 Backplan System board PWR, 1x5 to 2x4, LFF, 400mm P14342-001 Backplan System board PWR, 1x5 to 2x4 + x, LFF, 400mm P14343-001 Backplan System board Hitachi Advanced Server HA820 G2 User Guide...
P14346-001 Backplan System board PWR, 4LFF/8SFF 869825-001 Backplan System board I/O Wire to Board, FRONT P14312-001 Backplan System board Cable routing: Front 8SFF power cabling Cable routing: Front 12LFF power cabling Box 1 Hitachi Advanced Server HA820 G2 User Guide...
Cable routing: 8NVMe balanced box 2 to system board 8NVMe direct attach Cable routing: 8NVMe P2 box 1 to system board/secondary riser Hitachi Advanced Server HA820 G2 User Guide...
Cable routing: 8NVMe P1 box 3 to system board/primary riser Cable routing: 12NVMe BAL P1 box 2+3 to system board/primary riser/OCP NVMe adapter/Type-a controller 12NVMe P1 Hitachi Advanced Server HA820 G2 User Guide...
Cable routing: 12NVMe BAL P2 box 1+2 to system board/4-port NVMe secondar riser Cable routing: 12NVMe DIFF P1 box 2+3 to system board/4-port NVMe primary riser Hitachi Advanced Server HA820 G2 User Guide...
Cable routing: 4LFF SAS/SATA box 7 to 4-port type-a controller Cable routing: Front I/O cabling SFF Universal Media Bay Display Port Hitachi Advanced Server HA820 G2 User Guide...
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SFF Universal Media Bay USB to system board SFF Universal Media Bay optical disk drive SFF/LFF power switch SFF/LFF Systems Insight Display Hitachi Advanced Server HA820 G2 User Guide...
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LFF optical disk drive LFF display port LFF power switch module Hitachi Advanced Server HA820 G2 User Guide...
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Hitachi Advanced Server HA820 G2 User Guide...
Offline Active Health System The Active Health System monitors and records changes in the server hardware and system configuration. The Active Health System provides: • Continuous health monitoring of over 1600 system parameters Hitachi Advanced Server HA820 G2 User Guide...
It takes less than 5 minutes to download the Active Health System Log and send it to a support professional to help you resolve an issue. When you download and send Active Health System data to Hitachi Vantara, you agree to have the data usedfor analysis, technical resolution, and quality improvements. The data that is collected is managed according to the privacy statement, available at https://www.hitachivantara.com/en-...
• Connect a client (such as a laptop) with a supported USB to Ethernet adapter to access the following: iLO web interface ◦ Remote console ◦ iLO RESTful API ◦ ◦ Hitachi Vantara recommends the USB to Ethernet Adapter (part number Q7Y55A). Hitachi Advanced Server HA820 G2 User Guide...
Some servers require an adapter to connect a USB to Ethernet adapter to the iLO Service Port. Hitachi Vantara recommends the Micro USB to USB Adapter (part number 789904-B21). When you use the iLO Service Port: • Actions are logged in the iLO event log.
(HPC) Linux applications. The Message Passing Interface leverages a scalable MPI library and takes advantage of the underlying server infrastructure by boosting performance of existing MPI applications on Hitachi Vantara HPC clusters UEFI System without requiring recompilation.
UEFI Mode (default)—Configures the system to boot to a UEFI compatible operating • system. Legacy BIOS Mode—Configures the system to boot to a traditional operating system in • Legacy BIOS compatibility mode. 3. Save your setting. 4. Reboot the server. Hitachi Advanced Server HA820 G2 User Guide...
2. Press any key to acknowledge that you are physically present. This step ensures that certain features, such as disabling Secure Boot or managing the Secure Boot certificates using third-party UEFI tools, are not restricted. Hitachi Advanced Server HA820 G2 User Guide...
In offline mode, users can configure or maintain detected and supported Hitachi Advanced Server devices, such as optional controllers and integrated controllers. Some SSA features are only available in the offline environment, such as setting the boot controller or performing split-mirror operations.
External USB functionality Hitachi Vantara provides external USB support to enable local connection of USB devices for server administration, configuration, and diagnostic procedures. For additional security, external USB functionality can be disabled through USB options in UEFI System Utilities.
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Service Pack for Hitachi Vantara SPV is a systems software and firmware solution delivered as a single ISO file download. This solution uses SUM as the deployment tool and is tested and supports Hitachi Advanced Server, and infrastructure. SPV, along with SUM, provides Smart Update system maintenance tools that systematically update Hitachi Advanced Server, and infrastructure.
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Use the Firmware Updates option to update firmware components in the system, including the system BIOS, NICs, and storage cards. Procedure 1. Access the System ROM Flash Binary component for your server from the Hitachi Vantara website. 2. Copy the binary file to a USB media or iLO virtual media.
IMPORTANT: Always perform a backup before installing or updating device drivers. Update drivers using any of the following Smart Update Solutions: • Download the latest Service Pack for Hitachi Vantara (includes Smart Update Manager) • Download Smart Update Manager for Linux •...
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• Better use of server, storage, and networking technology Hardware, firmware, and software changes • Bulletins • Patches • Security alerts • Hitachi Advanced Server HA820 G2 User Guide...
• Error Message Guide for Hitachi Advanced Server HA800 G2 servers provide a list of error messages and information to assist with interpreting and resolving error messages. Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock.
For more information on cable, power, environmental, compliance, and general specifications, contact customer support. Environmental specifications Specification Value Temperature range — Operating 10°C to 35°C (50°F to 95°F) Nonoperating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing) — Hitachi Advanced Server HA820 G2 User Guide...
33.99 kg (74.94 lbs) Power supply specifications Depending on the installed options and the regional location where the server was purchased, the server can be configured with one of the following power supplies: Hitachi Advanced Server HA820 G2 User Guide...
800 W at 200 VAC to 277 VAC input 800 W Flex Slot Platinum Hot-plug Low Halogen Power Supply Specification Value Input requirements — Rated input voltage 100 VAC to 127 VAC 200 VAC to 240 VAC Hitachi Advanced Server HA820 G2 User Guide...
Maximum rated input power 851 W at 200 VAC 848 W at 240 VAC 848 W at 240 VDC for China only BTUs per hour 2905 at 200 VAC 2893 at 240 VAC Hitachi Advanced Server HA820 G2 User Guide...
Connect the equipment to a reliably grounded secondary circuit source. A secondary • circuit has no direct connection to a primary circuit and derives its power from a transformer, converter, or equivalent isolation device. Hitachi Advanced Server HA820 G2 User Guide...
Rated steady-state power 1600 W at 200 VAC to 240 VAC input 1600 W at 240 VDC input Maximum peak power 2200 W for 1 ms (turbo mode) at 200 VAC to 240 VAC input Hitachi Advanced Server HA820 G2 User Guide...
5989 at -72 VDC input Power supply output — Rated steady-state power 1600 W at -40 VDC to -72 VDC Maximum peak power 1600 W at -40 VDC to -72 VDC 1755 W at -72 VDC input Hitachi Advanced Server HA820 G2 User Guide...
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Hitachi Vantara Corporate Headquarters Contact Information 2535 Augustine Drive USA: 1-800-446-0744 Santa Clara, CA 95054 USA Global: 1-858-547-4526 HitachiVantara.com | community.HitachiVantara.com HitachiVantara.com/contact...
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