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1. Precautions 2. Product specifications 3. Disassembly and Reassembly 4. Troubleshooting 5. Exploded View & Part List 6. Wiring Diagram UN32C5000QM / UN40C5000QM / UN46C5000QM Refer to the service manual in the GSPN (see the rear cover) for the more information.
1. Precautions 1. Precautions 1-1. Safety Precautions Follow these safety, servicing and ESD precautions to prevent damage and to protect against potential hazards such as electrical shock. 1-1-1. Warnings For continued safety, do not attempt to modify the circuit board. Disconnect the AC power and DC power jack before servicing.
1. Precautions 1-2. Servicing Precautions WARNING: An electrolytic capacitor installed with the wrong polarity might explode. Caution: Before servicing units covered by this service manual, read and follow the Safety Precautions section of this manual. Note: If unforeseen circumstances create conflict between the following servicing precautions and any of the safety precautions, always follow the safety precautions.
1. Precautions 1-4. Installation Precautions For safety reasons, more than a people are required for carrying the product. Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock. Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature may cause fire.
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2. Product specifications CHANNEL FREQUENCY TABLE 1. OUTPUT FREQUENCY : ANALOG fv:45.75MHz, fs:41.25MHz DIGITAL Fc:44MHz 2. TUNING STEP SIZE : FIRST PLL 250KHz SECOND PLL 62.5KHz OSD CH NO CH NO CH NO CH NO Air-DTV Air-NTSC BAND Cable STD BAND Cable HRC Cable IRC 72.
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2. Product specifications OSD CH NO CH NO CH NO CH NO Air-DTV Air-NTSC BAND Cable STD BAND Cable HRC Cable IRC 499.25 ULTRA 498.00 499.25 505.25 ULTRA 504.00 505.25 511.25 ULTRA 510.00 511.25 517.25 ULTRA 516.00 517.25 523.25 ULTRA 522.00 523.25 529.25...
Anynet+ is a function that enables you to control all connected Samsung devices that support Anynet+ with your Samsung TV’s remote. The Anynet+ system can be used only with Samsung devices that have the Anynet+ feature. To be sure your Samsung device has this feature, check if there is an Anynet+ logo on it.
Remark Remote Control & Batteries BN59-01020A (AAA x 2) Power Cord 3903-000532 32” BN63-06542A Cover-Bottom 40” BN63-06543A 46” BN63-06543A Samsung Electronics Service center 32” BN96-12930B Stand 40” BN96-12931B 46” BN96-12932B Screw 6003-000133 (for the stand - M4, L6) Owner’s Instructions...
3. Disassembly and Reassembly 3. Disassembly and Reassembly This section of the service manual describes the disassembly and reassembly procedures for the UN37C5000QM LCD TV. WARNING: This LED TV contains electrostatically sensitive devices. Use caution when handling these components. 3-1. Disassembly and Reassembly Cautions: 1.
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3. Disassembly and Reassembly Description Picture Description Screws 2. 32" C5000 : Remove the 15 screws of rear-cover. 40"/46" C5000 : Remove the 16 screws of rear-cover. 6003-000133 32" 6003-001003 40"_46" 3. Lift up the rear-cover. 4. Remove the speaker and Wooper.
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3. Disassembly and Reassembly Description Picture Description Screws 5. Lift up the stand link. Remove the 4 screws of bracket stand link. 6003-000133 6. Remove the 5 screws of main board and 5 screws of IP board. 6001-002283 6001-000115 7. Lift up the panel. Reassembly procedures are in the reverse order of disassembly procedures.
4. Troubleshooting 4. Troubleshooting 4-1. Troubleshooting 4-1-1. Previous check Check the various cable connections first. • Check to see if there is a burnt or damaged cable. • Check to see if there is a disconnected or loose cable connection. •...
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4. Troubleshooting 4-1-2. No Power The LEDs on the front panel do not work when connecting the power cord. Symptom The SMPS relay does not work when connecting the power cord. The units appears to be dead. The IP relay or the LEDs on the front panel does not work when connecting the power cord if the cables are improperly connected or the Main Board or SMPS is not functioning.
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4. Troubleshooting 4-1-3. No Video (Analog PC signal) Symptom Audio is normal but no picture is displayed on the screen. Check the PC source Major Check the Arsenal, Check the Chelsea. checkpoints This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
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4. Troubleshooting 4-1-4. No video (HDMI1, 2 - Digital signal) Symptom Audio is normal but no picture is displayed on the screen. Check the HDMI source. Major Check the HDMI switch, Check the Chelsea. checkpoints This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
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4. Troubleshooting 4-1-5. No Video (Tuner_CVBS) Symptom Audio is normal but no picture is displayed on the screen. Check the Tuner CVBS source. Major Check the Tuner, Check the Chelsea. checkpoints This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
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4. Troubleshooting 4-1-6. No Video (Video CVBS) Symptom Audio is normal but no picture is displayed on the screen. Check the Video CVBS source Major Check the Chelsea. checkpoints This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
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4. Troubleshooting 4-1-7. No Video (Component) Symptom Audio is normal but no picture is displayed on the screen. Check the Component source Major Check the chelsea. checkpoints This may happen when the LVDS cable connecting the Main Board and the Panel is disconnected. Power indicator LED is off.
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4. Troubleshooting 4-1-8. No Sound Symptom Video is normal but there is no sound.. When the speaker connectors are disconnected or damaged. Major When the sound processing part of the Main Board is not functioning. checkpoints Speaker defect.. Check the source and check the connection of sound cable Input the sound source properly.
4. Troubleshooting 4-2. Alignments and Adjustments 4-2-1. General Alignment Instuction Usually, a color LCD-TV needs only slight touch-up adjustment upon installation. Check the basic characteristics such as height, horizontal and vertical sync. Use the specified test equipment or its equivalent. Correct impedance matching is essential.
4. Troubleshooting 4-3. Factory Mode Adjustments 4-3-1 Entering Factory Mode To enter ‘Service Mode’ Press the remote -control keys in this sequence : - If you do not have Factory remote - control Power OFF MUTE Power On 4-3-2 How to Access Service Mode Using the Customer Remote Turn the power off and set to stand-by mode Press the remote buttons in this order;...
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4. Troubleshooting 4-3-3. Detail Factory Option If you replace the main board with new one, please change the factory option as well. ※ The options you must change are “Type”. Model Name UN32C5000QMXZD UN40C5000QMXZD UN46C5000QMXZD Vendor Panel CODE BN07-00849A BN07-00856A BN95-00384A SPEC T320FAE1-DB...
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4. Troubleshooting 4-3-4. Factory Data Option Option Factory Name Data RANGE REMARK Factory Reset NONE/19O6TH0C/19A6TH0C/22I6TH0C/22A6TH 0C/22D6TH0C/22P6TH0C/26A6AH0C/26D6AH0C/ 26L6AH0C/26P6AH0C/32A6AH0C/32D6AH0C/32L 6AH0C/32P6AH0C/32A6AF0C/32L6AF0C/32A1AF 0C/32L1AF0C/37L6AF0C/37L1AF0C/40A6AF0C/4 0D6AF0C/40L6AF0C/40A1AF0C/40L1AF0C/40A1 32P6AH0E UF0C/40D1UF0C/40L1UF0C/46A6AF0C/46D6AF0 32P6UF0E C/46L6AF0C/46A1AF0C/46L1AF0C/46A1UF0C/46 Type 37P6UF0E D1UF0C/46L1UF0C/55A1UF0C/55L1UF0C/65L1U 40P6UF0E F0C/19O6TH0E/22P6TH0E/26P6AH0E/32P6AH0 46P6UF0E E/32P6UF0E/32A1UF0E/32P1UF0E/37P6UF0E/37 P1UF0E/37P1UF1E/40P6UF0E/40A1UF0E/40P1U F0E/46P6UF0E/46L6UF0E/46A1UF0E/46P1UF0E/ 46L1UF0E/55A1UF0E/55P1UF0E/55L1UF0E/65L1 UF0E/42HHcD3/50HHcD450FArN4/50FArV458FAr N1/58FArV163FArN1/ Local Set BRAZIL_DTV LC350/LC450/LC450H/LC451LC452/ LC457HLC459H/LC480/LC530/LC530H/LC539H/ LC540/LC550/LC560/LC580/LC570/LC610/LC620/...
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4. Troubleshooting Control Factory Name RANGE REMARK Control EDID SUB MENU Sub Option SUB MENU PDP Option Hotel Option SUB MENU Shop Option SUB MENU Asia Option SUB MENU INFO+FACTORY Sound SUB MENU Config Option SUB MENU INFO+FACTORY SUB MENU INFO+FACTORY Factory Name Data...
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4. Troubleshooting Sub Option Factory Name Data RANGE REMARK RF Mute Time 600ms 0ms~1000ms RS-232 Jack UART Debug/Login/UART Watchdog ON/OFF WD Count 0~255 Dimm Type fixed Lvds Format JEIDA JEIDA/VESA/19INCH Language_Arbic … fixed INFO+FACTORY TOOLS Support 0~255 INFO+FACTORY LNA Support 0~255 INFO+FACTORY MediaPlay DB...
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4. Troubleshooting Eeprom Reset SUB MENU INFO+FACTORY Spread Spectrum SUB MENU INFO+FACTORY DDR Margin SUB MENU INFO+FACTORY H.264 Margin 0~2000 MPEG Margin 0~2001 Tuner Margin 0~2002 SUB MENU SST_Th SUB MENU 2nd mips ON/OFF 2nd mips count 0~255 Region fixed PnP Language …...
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Cr5 TH 0~255 Cr6 TH 0~255 Cr7 TH 0~255 Hotel Factory Name Data RANGE REMARK Option Hotel Mode ON/OFF Samsung/2M/Locatel/VDA/VDA-S/Acentic/ Premiere/Sustinere/Quadriga/ETV/Ibahn/ SI Vender Samsung Magilink/Otrum/PeninsulaSiemens/OCC/ MTI/MstreamsDAWNXTV/Enseo/Cardinal/ Guestek/OFF/Movielink/Swisscom Power On Channel 1~135 Channel Type ATV/DTV/CATV/CDTV Power On Volume 0~100 Min Volume...
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4. Troubleshooting Factory Name Data Range Shop Option Shop Mode … … Exhibition Mode ON/OFF Asia Factory Name Data RANGE REMARK Option ON/OFF INFO+FACTORY China HD ON/OFF INFO+FACTORY NT Conversion ON/OFF INFO+FACTORY Sepco 120Hz ON/OFF INFO+FACTORY Unbalance ON/OFF INFO+FACTORY FMTransmitter Support ON/OFF INFO+FACTORY FMTransmitter Carrier...
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4. Troubleshooting Config Factory Name Data RANGE REMARK Option Num of ATV INFO+FACTORY Num of DTV INFO+FACTORY Num of AV INFO+FACTORY Num of SVIDEO INFO+FACTORY Num of Comp INFO+FACTORY Num of HDMI INFO+FACTORY Num of PC INFO+FACTORY Num of SCART INFO+FACTORY Num of DVI INFO+FACTORY...
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4. Troubleshooting HDMI Write Type Combine Combine/Separate INFO+FACTORY HDMI Switch SIL9287 NONE/SIL9287/TMDS461 INFO+FACTORY DVI SET TIME 300ms 0~1000ms INFO+FACTORY Type Of PANEL KEY Horizontal Horzontal/Vertical/PDPVertical/Nne INFO+FACTORY EcoSensor Support ON/OFF INFO+FACTORY LEDMotionPlus Support ON/OFF INFO+FACTORY Natural Mode Support ON/OFF INFO+FACTORY All Share Support ON/OFF INFO+FACTORY Relax Mode Support...
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4. Troubleshooting Factory Name Data RANGE REMARK Test Pattern SUB MENU Panel Auto Setting Failure fixed INFO+FACTORY Panel Display Time fixed Logic Usb D/L fixed INFO+FACTORY Tuner Status Factory Name Data Range Test Pattern Pattern Sel OFF/ White/Grey/Black/Red/Green/Blue RFC PC Mode …...
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4. Troubleshooting Expert Factory Name Data Range Expert N / D ADJ Off / On / FIX SOURCE fixed ADC/WB Factory Name ADC/WB ADC Target ADC RESULT Factory Name Data Range AV Calibration Success Success / Failure Comp Calibration Success Success / Failure PC Calibration...
4. Troubleshooting 4-4. White Balance - Calibration 4-4-1 White Balance -Calibration 1. Calibration AV Calibration Comp Calibration PC Calibration HDMI Calibration 4-4-2 White Balance - Adjustment (low light) (hight light) Sub Bright Sub Contrast 3. W/B R offset R gain G offset G gain B offset...
Installing the latest version is recommended. By USB : Insert a USB drive containing the firmware upgrade file downloaded from samsung.com into the TV. Please ሪ be careful not to disconnect the power or remove the USB drive until upgrades is complete. The TV will turn off and on automatically after completing the firmware upgrade.
6. Wiring Diagram 6-3. Connector Functions Connector Functions Supply main power and dimming signal from IP board to Main Board. CN210 IP CNM802 CN1503_FFC T-CON CNF1 The LVDS signal transfered from Main Board to Panel . 6-4.
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