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HP ProBook x360 11 G6 Education Edition Maintenance And Service Manual
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HP ProBook x360 11 G6 Education Edition Maintenance And Service Manual

HP ProBook x360 11 G6 Education Edition Maintenance And Service Manual

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Maintenance and Service Guide
HP ProBook x360 11 G6 Education Edition
IMPORTANT! This document is intended
for HP authorized service providers only.

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  • Page 1 Maintenance and Service Guide HP ProBook x360 11 G6 Education Edition IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 Bluetooth is a trademark owned by its proprietor to most models. Some features may not be using any software product preinstalled on this and used by HP Inc. under license. Chrome is a available on the computer. computer, you agree to be bound by the terms trademark of Google LLC.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Product description ....................................1 2 Components ......................................4 Locating hardware ..................................4 Locating software ..................................4 Right ......................................5 Left ......................................6 Display ......................................7 Keyboard area ................................... 9 Touchpad ................................9 Touchpad settings ........................... 9 Lights ...................................
  • Page 6 Backing up information and creating recovery media ..................... 56 Using Windows tools ............................56 Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..56 Restoring and recovery ................................. 57 Restoring, resetting, and refreshing using Windows tools ................. 57 Recovering using HP Recovery media ......................
  • Page 7 Customizing Remote HP PC Hardware Diagnostics UEFI settings ............62 8 Specifications ......................................64 9 Statement of memory volatility ................................65 Nonvolatile memory usage ..............................67 Questions and answers ................................. 68 Using HP Sure Start (select models only) .......................... 70 10 Power cord set requirements ................................
  • Page 8 viii...

  • Page 9: Product Description

    Category Description Product Name HP ProBook x360 11 G6 Education Edition Processor Intel® Core™ i5-10210Y 1.0 GHz quad core processor (6.0 MB L3 cache, 2133 MHz FSB, 5.5 W) Intel Core i3-10110Y 1.0 GHz dual core processor (4 MB L3 cache, 2133 MHz FSB, 5.5 W)
  • Page 10 Power requirements Supports a 3 cell, 48 WHr, 4.21 AHr, Li-Ion battery Supports the following AC adapters: ● 65 W HP Smart Adapter (non-PFC, EM, 4.5 mm) 45 W HP Smart Adapter (non-PFC, 4.5 mm, non-slim) ● ● 45 W AC adapter (non-PFC, USB Type-C, 1.8 m, 3 pin) 45 W AC adapter (non-PFC, SB, 4.5 mm) for use only in Argentina...
  • Page 11 Table 1-1 Product description (continued) Category Description Operating system (continued) Windows 10 Professional S 64 bit StF MSNA Strategic ● Serviceability End user replaceable parts: AC adapter...

  • Page 12: Components

    Components The computer features top-rated components. This chapter provides details about the components, where they are located, and how they work. Locating hardware To find out what hardware is installed on the computer: ▲ Type device manager in the taskbar search box, and then select the Device Manager app. A list displays all the devices installed on the computer.

  • Page 13: Right

    Right Table 2-1 Right-side components and their descriptions Component Description USB Type-C power connector and Connects an AC adapter that has a USB Type-C connector, SuperSpeed port supplying power to the computer and, if needed, charging the computer battery. – and – Connects a USB device that has a Type-C connector, such as a cell phone, camera, activity tracker, or smartwatch, and provides data transfer.

  • Page 14: Left

    For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access this guide: Type HP Documentation in the taskbar search box, and ▲ then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 15: Display

    Table 2-2 Left-side components and their descriptions (continued) Component Description Off: Depending on your computer model, the computer is ● off, in Hibernation, or in Sleep. Hibernation is a power-saving state that uses the least amount of power. Display Table 2-3 Display components and their descriptions Component Description...
  • Page 16 For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to the country or region. To access this guide: Type HP Documentation in the taskbar search box, and then select HP Documentation. ▲ Chapter 2 Components...

  • Page 17: Keyboard Area

    Keyboard area Touchpad Touchpad settings To adjust touchpad settings and gestures, or to turn off the touchpad: Type touchpad settings in the taskbar search box, and then press enter. Choose a setting. To turn on the touchpad: Type touchpad settings in the taskbar search box, and then press enter. Using an external mouse, click the Touchpad button.

  • Page 18: Lights

    Lights Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. Off: Computer sound is on. ● Wireless light On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth®...

  • Page 19: Special Keys

    Special keys Table 2-6 Special keys and their descriptions Component Description Displays system information when pressed in combination with key. Executes frequently used system functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start . Action keys Execute frequently used system functions when pressed in combination with the...

  • Page 20: Top Cover

    Top cover component and its description Component Description HP Interactive Allows students and teachers to interact in several ways through the light located on the top cover. In addition to the Light Help, Test, Quiz, and Group options, the light also communicates information about the status of the Internet connection and the battery power level.

  • Page 21: Labels

    Your service label will resemble one of the examples shown below. Refer to the illustration that most closely matches the service label on your computer. Table 2-9 Service label components Component HP product name Model number Product ID Serial number Warranty period...
  • Page 22 Table 2-10 Service label components (continued) Component Serial number Warranty period Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval ● markings for the countries or regions in which the devices have been approved for use. Chapter 2 Components...

  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for the computer, go to http://partsurfer.hp.com, select the country or region, and then follow the on-screen instructions. Computer major components Computer major components...
  • Page 24 Table 3-1 Major component spare part information Item Component Spare part number Display assembly: 11.6 in, HD, LED, UWVA, TouchScreen display assembly with HD webcam (220 nits) in dusk blue finish M03754-001 11.6 in, HD, LED, UWVA, TouchScreen display assembly with HD webcam (220 nits) in chalkboard M03753-001 gray finish 11.6 in, HD, LED, SVA, TouchScreen display assembly with non-HD webcam (220 nits) in dusk...
  • Page 25 Table 3-1 Major component spare part information (continued) Item Component Spare part number For use in Switzerland M03760-BG1 For use in Taiwan M03760-AB1 For use in Thailand M03760-281 For use in Turkey M03760-141 For use in the United Kingdom M03760-031 For use in the United States M03760-001 Keyboard/top cover without webcam in dusk blue finish (includes keyboard cable):...
  • Page 26 Table 3-1 Major component spare part information (continued) Item Component Spare part number For use in Switzerland M03758-BG1 For use in Taiwan M03758-AB1 For use in Thailand M03758-281 For use in Turkey M03758-141 For use in the United Kingdom M03758-031 For use in the United States M03758-001 Keyboard/top cover with webcam in chalkboard gray finish (includes keyboard cable):...
  • Page 27 Table 3-1 Major component spare part information (continued) Item Component Spare part number For use in Switzerland M03759-BG1 For use in Taiwan M03759-AB1 For use in Thailand M03759-281 For use in Turkey M03759-141 For use in the United Kingdom M03759-031 For use in the United States M03759-001 Keyboard/top cover without webcam in chalkboard gray finish (includes keyboard cable):...
  • Page 28 Table 3-1 Major component spare part information (continued) Item Component Spare part number For use in Switzerland M03757-BG1 For use in Taiwan M03757-AB1 For use in Thailand M03757-281 For use in Turkey M03757-141 For use in the United Kingdom M03757-031 For use in the United States M03757-001 Transfer board...
  • Page 29 Table 3-1 Major component spare part information (continued) Item Component Spare part number Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-Pro 160MHz PCI-e+USB WW with L35282-002 2 antennas (12) Solid-state drive: 256 GB PCIE, NVME, value solid-state drive M03756-001 128 GB M2, SATA-3, solid-state drive with TLC M03755-001...

  • Page 30: Miscellaneous Parts

    Table 3-2 Miscellaneous spare part information Component Spare part number AC adapter: 65 W HP Smart Adapter (non-PFC, EM, 4.5 mm) 913691-850 45 W HP Smart Adapter (non-PFC, 4.5 mm, non-slim) 741727-001 45 W AC adapter (non-PFC standard USB Type–C straight) L43407-001 45 W AC adapter (non-PFC, SB, 4.5 mm) for use only in Argentina...

  • Page 31: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Tools required You need the following tools to complete the removal and replacement procedures: Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver ● Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 32: Drive Handling

    Drive handling IMPORTANT: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether ●...

  • Page 33: Packaging And Transporting Guidelines

    Table 4-1 Typical electrostatic voltage levels Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V Walking across vinyl floor 12,000 V 5,000 V 3,000 V Motions of bench worker 6,000 V 800 V 400 V Removing DIPS from plastic tube 2,000 V...

  • Page 34: Workstation Guidelines

    Workstation guidelines Follow these grounding workstation guidelines: Cover the workstation with approved static-shielding material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools ● and equipment. Use conductive field service tools, such as cutters, screw drivers, and vacuums. ●...
  • Page 35 The following table lists the shielding protection provided by antistatic bags and floor mats. Table 4-2 Shielding protection provided by antistatic bags and floor mats Material Voltage protection level Antistatic plastics Bags 1,500 V Carbon-loaded plastic Floor mats 7,500 V Metallized laminate Floor mats 5,000 V...

  • Page 36: Removal And Replacement Procedures

    Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts this computer, go to http://partsurfer.hp.com, select the country or region, and then follow the on-screen instructions. Component replacement procedures There are as many as 53 screws that must be removed, replaced, or loosened when servicing the computer.
  • Page 37 Table 5-1 Keyboard/top cover spare part information (continued) For use in country Spare part number For use in country Spare part number For use in country Spare part number or region or region or region For use in the Czech M03758-FL1 For use in M03758-161...
  • Page 38 Table 5-1 Keyboard/top cover spare part information (continued) For use in country Spare part number For use in country Spare part number For use in country Spare part number or region or region or region For use in Denmark M03757-081 For use in M03757-B31 For use in Switzerland...
  • Page 39 Use a case utility tool or similar thin plastic tool to separate the right side (3) of the keyboard/top cover from the bottom cover. Lift the rear edge of the keyboard/top cover (1) as far as the keyboard cable, transfer board cable, and touchpad cable allow.
  • Page 40 Remove the keyboard/top cover. Each time the keyboard/top cover is removed, thoroughly clean the thermal pad material from the USB hub (1) and the keyboard/top cover (2). Replacement USB hub thermal pads are available in the Miscellaneous Kit, spare part number L83978-001. Each time the keyboard/top cover is removed, inspect the display left hinge area to ensure that the bumper is correctly installed on the display left hinge as shown in the following illustration.
  • Page 41 Reverse this procedure to install the keyboard/top cover. Component replacement procedures...

  • Page 42: Touchpad Cable

    Touchpad cable NOTE: The touchpad cable is included in the Cable Kit, spare part number M03750-001. Before removing the touchpad cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 43: Touchpad

    Touchpad Table 5-2 Touchpad spare part information Description Spare part number Touchpad in dusk blue finish L83980-001 Touchpad in chalkboard gray finish L83979-001 Touchpad bracket (included in the Bracket Kit, spare part number L83966-001) Touchpad cable (included in the Cable Kit, spare part number M03750-001) Before removing the touchpad, follow these steps: Shut down the computer.
  • Page 44 Remove the six Phillips M2.0×3.2 screws (3) that secure the touchpad to the keyboard/top cover. Remove the touchpad (4) and cable. Reverse this procedure to install the touchpad. Chapter 5 Removal and replacement procedures...

  • Page 45: Transfer Board Cable

    Transfer board cable NOTE: The transfer board cable is included in the Cable Kit, spare part number M03750-001. Before removing the transfer board cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 46: Transfer Board And Webcam Module

    Transfer board and webcam module Table 5-3 Transfer board and webcam module spare part information Description Spare part number Transfer board L83968-001 Transfer board cable (included in the Cable Kit, spare part number M03750-001) Webcam module L83975-001 Webcam module bracket (included in the Bracket Kit, spare part number L83966-001) Before removing the transfer board and webcam module, follow these steps: Shut down the computer.

  • Page 47: Battery

    Remove the webcam module (4) and cable and the transfer board and cable. Reverse this procedure to install the transfer board and the webcam module. Battery Table 5-4 Battery spare part information Description Spare part number Battery (3 cell, 48 WHr, 4.21 AHr, Li-Ion; includes cable) L12791-852 Before removing the battery, follow these steps: Shut down the computer.
  • Page 48 Remove the battery (3) by sliding it back at an angle. Reverse this procedure to install the battery. Chapter 5 Removal and replacement procedures...

  • Page 49: Wlan Module

    WLAN module Table 5-5 WLAN module spare part information Description Spare part number Intel 9260 ac 2×2 + Bluetooth 5.0 M.2 2230 non-vPro PCI-e+USB WW L16647-002 Intel Wi-Fi 6 AX200 ax 2×2 + Bluetooth 5.0 MU-MIMO M.2 2230 non-Pro 160MHz PCI-e+USB WW with 2 antennas L35282-002 IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless module...
  • Page 50 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are notched to prevent incorrect installation. Reverse this procedure to install the WLAN module. Chapter 5 Removal and replacement procedures...

  • Page 51: Speakers

    Speakers Table 5-6 Speaker spare part information Description Spare part number Speakers (include left and right speakers, cables, and four rubber isolators) L83971-001 Before removing the speakers, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 52: Rtc Battery

    RTC battery Table 5-7 RTC battery spare part information Description Spare part number RTC battery (includes cable and double-sided adhesive) L43797-001 Before removing the RTC battery, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 53: Usb/Audio Board Cables

    USB/audio board cables NOTE: The USB/audio board cables are included in the Cable Kit, spare part number M03750-001. Before removing the USB/audio board cables, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 54: Usb/Audio Board

    USB/audio board Table 5-8 USB/audio board spare part information Description Spare part number USB/audio board (includes audio jack and USB port and rubber bumper) L84410-001 Before removing the USB/audio board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 55: Power Connector Cable

    Power connector cable NOTE: The power connector cable is included in the Cable Kit, spare part number M03750-001. Before removing the power connector cable, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 56: System Board

    System board NOTE: The system board spare part kit includes replacement thermal material. Table 5-9 System board spare part information Description Spare part number Equipped with an Intel Pentium Silver N5030 processor, 8 GB of system memory, and the Windows 10 L83951-601 operating system Equipped with an Intel Pentium Silver N5030 processor, 8 GB of system memory, and a non-Windows...
  • Page 57 Before removing the system board, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.
  • Page 58 Release the shielding (3) that secures the system board to the bottom cover. Lift the left side the system board (1) until it rests at an angle. Remove the system board (2) by sliding it up and to the left at an angle. Reverse this procedure to install the system board.

  • Page 59: Heat Sink

    Heat sink Table 5-10 Heat sink spare part information Description Spare part number Heat sink (includes replacement thermal material) M00725-001 Before removing the heat sink, follow these steps: Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 60 Reverse this procedure to install the heat sink. Chapter 5 Removal and replacement procedures...

  • Page 61: Display Assembly

    Display assembly Table 5-11 Display assembly spare part information Description Spare part number 11.6 in, HD, LED, UWVA, TouchScreen display assembly with HD webcam (220 nits) in dusk blue finish L83963-001 11.6 in, HD, LED, UWVA, TouchScreen display assembly with HD webcam (220 nits) in chalkboard gray finish L83961-001 11.6 in, HD, LED, SVA, TouchScreen display assembly with non-HD webcam (220 nits) in dusk blue finish L83961-001...
  • Page 62 Release the display panel cable from the retention clips (5) and routing channel built into the bottom cover. Remove the seven Torx8 M2.5×5.2 screws that secure the display assembly to the bottom cover. Rotate the display assembly (1) clockwise until the display hinges separate from the bottom cover. Chapter 5 Removal and replacement procedures...
  • Page 63 Remove the display assembly (2). Reverse this procedure to install the display assembly. Component replacement procedures...

  • Page 64: Backing Up, Restoring, And Recovering

    You must be connected to the Internet to access the Get Help app. Using the HP Cloud Recovery Download Tool to create recovery media (select products only) You can use the HP Cloud Recovery Download Tool to create HP Recovery media on a bootable USB flash drive. For details: ▲...

  • Page 65: Restoring And Recovery

    You can use HP Recovery media to recover the original operating system and software programs that were installed at the factory. On select products, it can be created on a bootable USB flash drive using the HP Cloud Recovery Download Tool. For details, see...

  • Page 66: Using Hp Sure Recover (Select Products Only)

    Using HP Sure Recover (select products only) Select computer models are configured with HP Sure Recover, a PC OS recovery solution built into the hardware and firmware. HP Sure Recover can fully restore the HP OS image without installed recovery software.

  • Page 67: Using Hp Pc Hardware Diagnostics

    The tool runs within the Windows operating system to diagnose hardware failures. If HP PC Hardware Diagnostics Windows is not installed on your computer, first you must download and install it. To download HP PC Hardware Diagnostics Windows, see...

  • Page 68: Downloading The Latest Hp Pc Hardware Diagnostics Windows Version

    If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues. Chapter 7 Using HP PC Hardware Diagnostics...

  • Page 69: Starting Hp Pc Hardware Diagnostics Uefi

    ID code is generated. For assistance in solving the problem: ▲ Select Contact HP, accept the HP privacy disclaimer, and then use a mobile device to scan the Failure ID code that appears on the next screen. The HP Customer Support - Service Center page appears with your Failure ID and product number automatically filled in.

  • Page 70: Downloading Hp Pc Hardware Diagnostics Uefi By Product Name Or Number (Select Products Only)

    For some products, you might have to download the software to a USB flash drive by using the product name or number. To download HP PC Hardware Diagnostics UEFI by product name or number (select products only) to a USB flash drive: Go to http://www.hp.com/support.
  • Page 71 ● interactive mode by selecting Execute Remote HP PC Hardware Diagnostics. Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP ● website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage (such as a hard drive or USB flash drive) to run remote diagnostics.

  • Page 72: Specifications

    Specifications Table 8-1 Specifications Metric U.S. Dimensions Width 30.0 cm 11.8 in Depth 20.5 cm 8.1 in Height 2.1 cm 0.9 in Weight 1.44 g 3.2 lb Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating –20°C to 60°C –4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90%...

  • Page 73: Statement Of Memory Volatility

    Intel-based and AMD-based system boards contain nonvolatile memory subcomponents as originally shipped from HP, assuming that no subsequent modifications have been made to the system and assuming that no applications, features, or functionality have been added to or installed on the system.
  • Page 74 Select the Main menu, and then select Reset BIOS Security to factory default. Click Yes at the warning message. The computer reboots. During the reboot, press while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. NOTE: If the system has a BIOS administrator password, enter the password at the prompt.

  • Page 75: Nonvolatile Memory Usage

    A utility must be used for Computer Setup (BIOS) or a writing data to this custom utility. memory and is available on the HP website; go to http://www.hp.com/ support. Select Find your Nonvolatile memory usage...

  • Page 76: Questions And Answers

    HP ProtectTools call to write to the flash. Security Manager. Questions and answers How can the BIOS settings be restored (returned to factory settings)? Chapter 9 Statement of memory volatility...
  • Page 77 HP has provided options in Computer Setup (BIOS) to allow you to run in legacy BIOS, if required by the operating system. Examples of this requirement would be if you upgrade or downgrade the OS.

  • Page 78: Using Hp Sure Start (Select Models Only)

    BIOS to its previously safe state, without user intervention. Those select computer models ship with HP Sure Start configured and enabled. HP Sure Start is configured and already enabled so that most users can use the HP Sure Start default configuration. The default configuration can be customized by advanced users.

  • Page 79: 10 Power Cord Set Requirements

    10 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 V ac, or from 220 to 240 V ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 80: Requirements For Specific Countries And Regions

    Requirements for specific countries and regions Table 10-1 Power cord requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM Australia Austria Belgium CEBEC Brazil ABNT Canada Chile Denmark DEMKO Finland FIMKO France Germany India Israel Italy Japan The Netherlands...
  • Page 81 Table 10-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number The flexible cord must be Type SVT/SJT or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole grounding type with a NEMA 5-15P (15 A, 125 V ac) or NEMA 6-15P (15 A, 250 V ac) configuration. CSA or C-UL mark. UL file number must be on each element.

  • Page 82: 11 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/recycle.

  • Page 83: Index

    21, 51 left side components 6 camera 7, 8 HP interactive light 12 lights camera light 7, 8, 10 HP PC Hardware Diagnostics UEFI AC adapter and battery 5 camera privacy cover 7 downloading 61 battery 5 caps lock light 10...
  • Page 84 56 packaging guidelines 25 USB flash drive 57 ports recovery media HDMI 5 creating using HP Cloud Recovery touchpad product description 1, 2 Download Tool 56 removal 35 USB SuperSpeed 5, 6 creating using Windows tools 56...
  • Page 85 USB port bracket removal 49 spare part number 20, 49 USB SuperSpeed port 5, 6 USB Type-C power connector and SuperSpeed port 5 USB/audio board removal 46 spare part number 20, 46 USB/audio board cable removal 45 spare part number 45 video, product description 1 webcam module removal 38...

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