hit counter script
Epson SureColor P6570 Series User Manual
  1. Manuals
  2. Brands
  3. Epson Manuals
  4. Printer
  5. SureColor P6570 Series
  6. User manual
Epson SureColor P6570 Series User Manual

Epson SureColor P6570 Series User Manual

Hide thumbs
1
2
Table Of Contents
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
150
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
170
171
172
173
174
175
176
177
178
179
180
181
182
183
184
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
204
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
238
239
240
241
242
243
244
245
246
247
248
249
250
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
270
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
291
292
293
294
295
296
297
298
299
300
301
302
303
304
305
306
307
308
309
310
311
312
313
314
315
316
317
318
319
320
321
322
323
324
325
326
327
328
329
330
331
332
333
334
335
336
337
338
339
340
341
342
343
344
345
346
347
348
349
350
351
352
353
354
355
356
357
358
359
360
361
362
363
364
365
366
367
368
369
370
371
372
373
374
375
376
377
378
379
380
381
382
383
384
385
386
387
388
389
390
391
392
393
394
395
396
Table of Contents

Advertisement

Quick Links

®
®
Epson
SureColor
P6570/P8570/T3770/T5770/T7770 Series
User's Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the SureColor P6570 Series and is the answer not in the manual?

Questions and answers

Related Manuals for Epson SureColor P6570 Series

Summary of Contents for Epson SureColor P6570 Series

  • Page 1 ® ® Epson SureColor P6570/P8570/T3770/T5770/T7770 Series User's Guide...

  • Page 3: Table Of Contents

    Selecting the Date and Time ......................31 Setting a Password and Locking the Control Panel ............... 32 Using AirPrint ............................ 34 Using the Epson Smart Panel Mobile App..................35 Using Power Saving Settings ......................35 Changing the Sleep Timer Settings ....................36 Changing the Power Off Timer Settings ..................
  • Page 4 Loading Cut Sheets ........................97 Loading Poster Board........................107 Creating Custom Paper Settings ...................... 117 Selecting Custom Paper Configurations..................119 Creating Custom Paper Settings Using Epson Media Installer............ 119 Edit Media Settings Options....................122 Downloading Epson Media Settings .................... 123 Paper Feed Adjustment........................124...
  • Page 5 About Auto Take-up (Dual Roll Models Only)................... 126 Loading Media for Auto Take-up ....................126 Removing the Auto Take-up Media ..................... 139 Available Epson Papers ........................143 Borderless Paper Type Compatibility ....................156 Supported Paper Widths ........................157 Paper or Media Type Settings - Printing Software................162 Selecting the Paper Settings for Each Source - Control Panel ............
  • Page 6 Print Mode Options - Mac ....................... 196 Color Mode Options - Mac ...................... 196 Selecting Print Layout Options - Mac................... 198 Selecting Advanced Settings - Mac ..................... 198 Selecting Roll Paper Settings - Mac .................... 201 Selecting Paper Configuration Settings - Mac ................205 Managing Color - Mac .........................
  • Page 7 Checking Ink and Maintenance Box Status with Windows ............276 Checking Ink and Maintenance Box Status - Mac ............... 278 Purchase Epson Ink and Maintenance Box ..................279 Ink and Maintenance Box Part Numbers ..................279 Removing and Installing Ink Cartridges.................... 281 Removing and Installing Ink Supply Units (Ink Packs)..............
  • Page 8 Cleaning Your Product ........................314 Cleaning the Platen and Borderless Pad Edges................315 Wiping Around the Print Head ......................319 Cleaning the Print Head Cap Area ....................324 Moving or Transporting Your Product....................337 Discharging Ink..........................341 Solving Problems ............................ 343 Checking for Software Updates......................
  • Page 9 Nozzle Check Pattern Prints Incorrectly ..................363 Overall Print Quality is Poor......................364 Lines Are Misaligned ........................365 Prints are Scuffed or Smeared ....................365 Prints are Wrinkled ........................366 Margins Appear in Borderless Prints ................... 367 Uninstall Your Product Software....................... 367 Uninstalling Product Software - Windows ..................
  • Page 10 A Note Concerning Responsible Use of Copyrighted Materials........... 395 Default Delay Times for Power Management for Epson Products ..........395 Copyright Attribution ........................395...

  • Page 11: Surecolor P6570/P8570/T3770/T5770/T7770 Series User's Guide

    SureColor P6570/P8570/T3770/T5770/T7770 Series User's Guide Welcome to the SureColor P6570/P8570/T3770/T5770/T7770 Series User's Guide. For a printable PDF copy of this guide, click here.

  • Page 12: Introduction To Your Printer

    Notations Used in the Documentation Printer Part Locations Using the Control Panel Using AirPrint Using the Epson Smart Panel Mobile App Using Power Saving Settings Printer Usage Guidelines Models Included in this Manual The table below provides a brief description of the models covered in this manual.

  • Page 13: Product Features

    UltraChrome XD3 with Red ink supply units (ink packs): SureColor T7770DL Adobe Embedded Print Engine included Parent topic: Introduction to Your Printer Product Features The Epson SureColor P6570/P8570/T3770/T5770/T7770 Series printers include these special features: High productivity • Print accurate A1/D-size prints in 16 seconds on plain paper...
  • Page 14 • Print posters, photos, and POP displays at speeds over 300 sq ft/hr, and CAD and technical drawings at speeds over 1400 sq ft/hr • Available 110-, 350-, or 700-ml high-capacity ink cartridges (SureColor P6570D/P6570DE/P6570E/P8570D/T3770D/T3770DE/T3770E/T5770D/T7770D) • Available 1600 ml high-capacity ink supply units (ink packs) (SureColor P8570DL/T7770DL; ink packs sold separately) •...

  • Page 15: Optional Equipment And Replacement Parts (U.s./Canada)

    (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463- 7766) in the U.S. or 800-807-7766 in Canada. Option or part Part number Replacement printer cutter blade...

  • Page 16: Optional Equipment And Replacement Parts (Latin America)

    Plan (SureColor T7770D/T7770DL) Parent topic: Product Features Optional Equipment and Replacement Parts (Latin America) You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.

  • Page 17: Available Software

    The table below provides an overview of the software available for your product. You can download and install the necessary software from the Epson website using the instructions on the Start Here sheet. For detailed information about the software on your system, see the software help or the online Administrator's Guide.

  • Page 18: Notations Used In The Documentation

    Software to configure the initial settings of the network or change network settings universally when installing or relocating Epson printers and scanners. Visit the Epson website to download and run EpsonNet Config SE. See the online Administrator's Guide for more information.

  • Page 19: Printer Part Locations

    Parent topic: Introduction to Your Printer Printer Part Locations Check the printer part illustrations to learn about the parts on your printer. Note: The illustrations in this section show a dual roll printer (SureColor P6570D/P6570DE/P8570D/P8570DL/T3770D/T3770DE/T5770D/T7770D/T7770DL), but the descriptions are the same for single roll printers (SureColor P6570E/T3770E) unless noted otherwise. Product Parts - Front Product Parts - Inside Product Parts - Back...
  • Page 20 Maintenance cover Open to replace auto cutter blade Paper support Adjust position according to media type; set to top position when replacing borderless maintenance box Roll 1 (known as Roll paper on SureColor P6570E/T3770E); can be used optionally as a take-up reel on dual roll models Roll 2 (not available on SureColor P6570E/T3770E) Security lock slot...
  • Page 21 Roll Paper Area Spindle lock lever Paper stop Secures the roll paper on the spindle; attach or remove the transparent paper stop when loading roll paper Spindle Roll paper core adapter...
  • Page 22 Roll 2 unit lock lever (not available on SureColor P6570E/T3770E) Roll 2 unit (not available on SureColor P6570E/T3770E) Roll 2 eject button (not available on SureColor P6570E/T3770E) Roll 1/Roll paper eject button Manual take-up button (not available on SureColor P6570E/T3770E) Manually take-up media when Roll 1 is set to automatic take-up Pause/resume button (not available on SureColor P6570E/T3770E) Take-up direction switch (not available on SureColor P6570E/T3770E)

  • Page 23: Product Parts - Inside

    Product Parts - Inside Auto cutter blade Print head Drying prevention caps Cover the print head nozzles to prevent them from drying when not printing Wipers Used to wipe off ink that is stuck to the surface of the print head nozzles Suction cap Pulls the optimum amount of ink from the print head nozzles during head cleaning...
  • Page 24 Ink Cartridge Compartment (SureColor P6570D/P6570DE/P6570E/P8570D/T3770D/P3770DE/P3770E/ T5770D/T7770D) Ink cartridge cover Maintenance box cover Maintenance box Ink cartridges...
  • Page 25 Ink Supply Unit (Ink Pack) Compartment (SureColor P8570DL/T7770DL) Accessory case Maintenance box cover Maintenance box Ink supply unit (ink pack) Lock switch Parent topic: Printer Part Locations Related tasks Replacing the Cutter Wiping Around the Print Head Cleaning the Platen and Borderless Pad Edges...

  • Page 26: Product Parts - Back

    Cleaning the Print Head Cap Area Product Parts - Back Port cover Ethernet LAN port USB port (for computer connection) Optional SSD unit slot Adobe Embedded Print Engine (not available for SureColor P6570DE/P6570E/T3770DE/T3770E) DC inlet (connect supplied power cable) Security lock slot Rear cover Rear paper feed slot (for feeding cut sheet/poster board from the rear)

  • Page 27: Using The Control Panel

    Adjustable feet Parent topic: Printer Part Locations Using the Control Panel See these sections to learn about the control panel and select control panel settings. Control Panel Changing the LCD Screen Language Selecting the Date and Time Setting a Password and Locking the Control Panel Parent topic: Introduction to Your Printer Control Panel...
  • Page 28 information icon; tap to access ink information and view job history authentication system logout icon; tap to log out of authentication system LCD Screen Display Note: The home screen varies depending on the printer model and options installed. You can select the screen switching icon to toggle between the home screen and the ink level display.
  • Page 29 Displays the printer's status, error messages, and other information. Displays roll paper information When roll paper is not loaded, - - - is displayed. Switches the paper source Select during printing to print the next page from the selected paper source. If there is no paper loaded in either paper source, select to display the Paper Setting screen.
  • Page 30 Network status icons; select to switch the network connection status : No Ethernet connection : Ethernet connection established : No Wi-Fi connection : Wi-Fi network error or the product is searching for a connection : Wi-Fi connection established; the number of bars indicates signal strength : No Wi-Fi Direct connection : Wi-Fi Direct connection established Note: Wireless LAN may not be supported depending on the specifications and destination.

  • Page 31: Changing The Lcd Screen Language

    Displays the Help menu Note: When the optional SSD unit is installed, the Storage menu is displayed. You can make storage settings which allow you to store documents in the SSD unit and print them when needed. Parent topic: Using the Control Panel Changing the LCD Screen Language You can change the language used on the LCD screen.

  • Page 32: Setting A Password And Locking The Control Panel

    Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1. Select the home icon, if necessary. 2. Select the icon. 3. Select General Settings > Basic Settings > Date/Time Settings. You see this screen: 4.
  • Page 33 Note: The locked settings may differ depending on your product. • Network settings • Certain Basic Settings • Certain Printer Settings • Certain Maintenance Settings • System Administration settings • Web Config settings • EpsonNet Config settings Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.

  • Page 34: Using Airprint

    Note: You can restore the administrator password to the default password by selecting Restore Default Settings on the Admin Password screen and entering the administrator password. If you forget your password, contact Epson for assistance. Parent topic: Using the Control Panel...

  • Page 35: Using The Epson Smart Panel Mobile App

    Wi-Fi or Wired Networking Using the Epson Smart Panel Mobile App Use this free Apple and Android app to set up and control your Epson product. Epson Smart Panel also lets you check product status. Note: App features may vary depending on your Epson product.

  • Page 36: Changing The Sleep Timer Settings

    Parent topic: Introduction to Your Printer Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen. Note: The default setting is 15 minutes. 1. Select the home icon, if necessary. 2.

  • Page 37: Changing The Power Off Timer Settings

    Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time. Note: The default setting is Off. 1. Select the home icon, if necessary. 2. Select the icon.

  • Page 38: Installation Space

    Parent topic: Introduction to Your Printer Installation Space Make sure that you clear the following amount of working space so that you can eject paper and replace consumables as necessary for your model.

  • Page 39: Using Your Printer

    Model Width (W) Space required Space required when not using cut when using cut sheets/poster board sheets/poster board (D1) (D2) SureColor 78.26 inches (1988 44.44 inches (1129 62.99 in. (1600 mm) P8570D/P8570DL/T7770D/ in front of and behind T7770DL printer, plus working space (space may SureColor T5770D 70.27 inches (1785...

  • Page 40: Storing Your Printer

    • If an error occurs and the printer is turned off without first resolving the error, the print head may not be in the home position, which may cause the print head to dry out. In this case, turn on the power and wait until the carriage is in the home position.

  • Page 41: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS) Printing a Network Status Sheet Printing a Network Connection Report Changing or Updating Network Connections Network Security Recommendations To help deter unauthorized access to your product over a network, you should protect your network...

  • Page 42: Wi-Fi Infrastructure Mode Setup

    The wireless router or access point can be connected to your computer over a wireless or wired network. Note: You cannot connect to a wired and wireless network at the same time. Epson product Wireless router or access point Computer with a wireless interface...

  • Page 43: Selecting Wireless Network Settings From The Control Panel

    To install your product on a wireless network, install the necessary software by downloading it from the Epson website. The installer program guides you through network setup. Note: This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance.
  • Page 44 LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon, you may have selected the wrong network name or entered the password incorrectly.

  • Page 45: Wi-Fi Direct Mode Setup

    You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network access point for up to 4 devices. Epson product Computer with a wireless interface Other wireless device...

  • Page 46: Wi-Fi Protected Setup (Wps)

    LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the network software from the Epson website. Note: If you don't see the icon on the LCD screen, you may have selected the wrong network name or entered the password incorrectly.

  • Page 47: Using Wps To Connect To A Network

    LCD screen and should be able to connect to your product directly from your computer or device, and then print. If you are printing from a computer, make sure you installed the product software from the Epson website. Note: If you don't see the icon, restart the access point, move it closer to the printer, and repeat these steps to try again.

  • Page 48: Printing A Network Connection Report

    1. Select the icon. 2. Select General Settings > Network Settings > Network Status. You see a screen like this: 3. Select Print Status Sheet > Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Related tasks...
  • Page 49 You see a screen like this: 3. Select Connection Check > Print Check Report. 4. Select Print. Examine the error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking Related tasks Printing a Network Status Sheet...

  • Page 50: Network Connection Report Codes And Messages

    Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
  • Page 51 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
  • Page 52 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
  • Page 53 Error code and message Solution E-10 Make sure other devices on the network are turned on and do the following: Confirm IP address, subnet mask, and default gateway setup. Connection using • If your product's Obtain IP Address setting is set to the EpsonNet Setup is available.
  • Page 54 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.

  • Page 55: Changing Or Updating Network Connections

    Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.

  • Page 56: Accessing The Web Config Utility

    Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app. For more information on the Web Config utility, see the online Administrator's Guide.

  • Page 57: Changing A Wi-Fi Connection To A Wired Network Connection

    Related concepts Uninstall Your Product Software Changing a Wi-Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly, you can change to a wired network connection if necessary. 1. Select the home icon, if necessary. 2.

  • Page 58: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 59 3. Select Router > Start Setup or Change Settings > Others > Disable Wi-Fi. 4. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections Related references Control Panel Related tasks Accessing the Web Config Utility...

  • Page 60: Media Handling

    Follow these guidelines as you load media in your product and remove printed media: • Maintain a constant room temperature when using Epson special media; optimal conditions are between 59 °F (15 °C) and 77 °F (25 °C), with 40 to 60% humidity. Changes in temperature and humidity may cause paper to become wavy or curled.
  • Page 61 • Do not place unwrapped media directly on the floor or press it against your clothing to avoid damaging the media surface. Make sure media is clean from debris and dust before loading. • Load media just before printing on it to avoid creases from the pressure rollers; creases may cause jams or cause the media to rub against the print head.

  • Page 62: Roll Paper Handling

    • Typically, prints and photos can fade over time due to the effects of light and various environmental factors. This also applies to Epson special media, however, the degree of color distortion can be minimized by following proper storage procedures. See the documentation supplied with Epson special media for detailed information on handling the paper after printing.
  • Page 63 2. Make sure Load paper is displayed on the home screen. Note: When roll paper is not loaded, - - - is displayed. 3. Select - - - > Roll 1 or Roll > OK. 4. Lift up the paper support lock lever, then move the paper support down to position A (the lowest position) as shown.
  • Page 64 Note: Close the paper output flap if it is open. 5. Pull up the lock lever on the roll paper holder. Note: Make sure you pull the lock lever all the way up to unlock it completely.
  • Page 65 6. Remove the spindle. 7. Remove the transparent paper stop from the spindle.
  • Page 66 8. Do one of the following: • 2-inch roll core: If installed, remove the core adapters from both paper stops. Push the two tabs on each paper stop to remove the adapter.
  • Page 67 • 3-inch core: Install the core adapters on both paper stops. Align the triangle marks on the paper stop with the triangle marks on the adapter and push the adapter in until the tabs are secured. 9. Insert the spindle into the roll paper core as shown, with the leading edge of the roll paper facing towards you.
  • Page 68 10. Attach the transparent paper stop to the spindle and press it in until there is no gap between the paper stop and the roll paper. 11. Make sure both paper stops are flush against the roll paper. 12. Place the spindle into the grooves on the printer with the black paper stop on the right.
  • Page 69 If the paper type is not displayed on the control panel or in the printer driver, you can create a custom paper setting using the control panel, Epson Media Installer, or Epson Edge Print. (For details on how to use Epson Edge Print, see the help information in the software.) For non-Epson media, consult the manufacturer's website for appropriate media types.
  • Page 70 • If you want to be notified when paper is low, select Remaining Alert and enter an amount. Note: When you enable Remaining Amount Management, the printer prints a barcode on the leading edge of the roll when you remove the roll paper. When you reload the paper, the printer reads the barcode and automatically sets the paper type and amount remaining.
  • Page 71 • Insert the leading edge of the paper into the paper feed slot until you hear a sound. 19. A message appears on the LCD screen when your printer is ready to print.
  • Page 72 Roll Paper Handling Related references Roll Paper Options - Windows Paper Setting Menu Paper Specifications Available Epson Papers Supported Paper Widths Related tasks Removing Roll 1/ Roll Paper Selecting Advanced Settings - Mac Creating Custom Paper Settings Using Epson Media Installer...

  • Page 73: Loading Roll 2 (Dual Roll Models Only)

    Loading Roll 2 (Dual Roll Models Only) You can load roll paper with a 2- or 3-inch core and a compatible width (see the link below). Load roll paper onto the spindle before loading the roll paper in the printer. Note: Roll 2 is not available on SureColor P6570E/T7770E.
  • Page 74 4. Lift up to release the paper output tray, then gently pull the tray open and place it into position A (the lowest position) as shown.
  • Page 75 Note: Close the paper output flap if it is open. 5. Pull up the lock lever on the roll paper holder. Note: Make sure you pull the lock lever all the way up to unlock it completely.
  • Page 76 6. Pull out the Roll 2 unit. 7. Remove the spindle. 8. Remove the transparent paper stop from the spindle.
  • Page 77 9. Do one of the following: • 2-inch roll core: If installed, remove the core adapters from both paper stops. Push the two tabs on each paper stop to remove the adapter.
  • Page 78 • 3-inch core: Install the core adapters on both paper stops. Align the triangle marks on the paper stop with the triangle marks on the adapter and push the adapter in until the tabs are secured. 10. Insert the spindle into the roll paper core as shown, with the leading edge of the roll paper facing towards you.
  • Page 79 11. Attach the transparent paper stop to the spindle and press it in until there is no gap between the paper stop and the roll paper. 12. Make sure both paper stops are flush against the roll paper.
  • Page 80 13. Place the spindle into the grooves on the Roll 2 unit with the black end of the spindle on the right, then push the Roll 2 unit in.
  • Page 81 Note: It is important to select the correct media type for each loaded media. Most Epson media will be loaded with the driver installation. If the paper type is not displayed on the control panel or in the printer driver, you can create a custom paper setting using the control panel, Epson Media Installer, or Epson Edge Print.
  • Page 82 • If you want to be notified when paper is low, select Remaining Alert and enter an amount. Note: When you enable Remaining Amount Management, the printer prints a barcode on the leading edge of the roll when you remove the roll paper. When you reload the paper, the printer reads the barcode and automatically sets the paper type and amount remaining.
  • Page 83 • Insert the leading edge of the paper into the paper feed slot until you hear a sound. 20. A message appears on the LCD screen when your printer is ready to print.
  • Page 84 Related references Roll Paper Options - Windows Paper Setting Menu Paper Specifications Available Epson Papers Supported Paper Widths Related tasks Removing Roll 2 (Dual Roll Models Only) Selecting Advanced Settings - Mac Creating Custom Paper Settings Using Epson Media Installer...

  • Page 85: Cutting Roll Paper

    Cutting Roll Paper The printer has a built-in cutter that can automatically cut most paper types or you can cut your prints manually. When Auto Cut is turned on, paper is automatically cut after each page prints, or if the roll paper leading edge is not straight.

  • Page 86: Printing Cutting Guidelines

    1. Turn off the Auto Cut setting in the printer driver or the control panel, depending on the situation: • If you want to cut the paper manually, turn off the setting in the printer driver. Select Advanced > Roll Paper Option > Auto Cut. Note: The Auto Cut setting in the printer driver takes priority over the setting in the control panel.

  • Page 87: Removing Roll 1/ Roll Paper

    Parent topic: Cutting Roll Paper Removing Roll 1/ Roll Paper When you finish printing on roll paper, remove it from the printer to avoid indenting or creasing the paper. Note: On single roll models (SureColor P6570E/T3770E), Roll 1 appears as Roll on the LCD screen. The images in this section show a dual roll model, but the instructions are the same unless otherwise noted.
  • Page 88 2. On the LCD screen, select > Paper Setting > Roll 1 or Roll > Remove. Note: You can also eject the roll paper by pressing the Roll 1 release button. The printer rewinds the roll paper. Note: If printed paper is not cut and remains loaded in the printer, select >...
  • Page 89 3. Pull up the lock lever on the roll paper holder to release it. Note: Make sure you pull the lock lever all the way up to unlock it completely. 4. Lift the roll paper out of the printer to remove it.
  • Page 90 5. Remove the transparent paper stop from the spindle. 6. Remove the spindle from the roll paper. 7. Reattach the transparent paper stop to the spindle. 8. Place the spindle into the grooves on the printer with the black end of the spindle on the right.

  • Page 91: Removing Roll 2 (Dual Roll Models Only)

    9. Push down the lock lever on the roll paper holder to lock it in place. 10. Rewind the paper carefully and place it in its original package. Note: Store roll paper on its end or horizontally (if the packaging end-caps are installed). Never store roll paper on its edge, as a flat spot can develop and lead to imaging artifacts on the prints.
  • Page 92 Caution: Do not pull out the Roll 2 unit while the paper is loaded. Otherwise, the paper may wrinkle when you slide the Roll 2 unit back in. When reinstalling the Roll 2 unit, slowly slide it in while taking-up the paper by hand.
  • Page 93 2. On the LCD screen, select > Paper Setting > Roll 2 > Remove. Note: You can also eject the roll paper by pressing the Roll 2 release button. The printer rewinds the roll paper. Note: If printed paper is not cut and remains loaded in the printer, select >...
  • Page 94 3. Pull up the lock lever on the roll paper holder to release it. Note: Make sure you pull the lock lever all the way up to unlock it completely. 4. Pull out the Roll 2 unit.
  • Page 95 5. Lift the roll paper up to remove it. 6. Remove the transparent paper stop from the spindle. 7. Remove the spindle from the roll paper. 8. Reattach the transparent paper stop to the spindle.
  • Page 96 9. Place the spindle into the grooves on the Roll 2 unit with the black end of the spindle on the right, then push the Roll 2 unit in.

  • Page 97: Cut Sheet Handling

    10. Push down the lock lever on the roll paper holder to lock it in place. 11. Rewind the paper carefully and place it in its original package. Note: Store roll paper on its end or horizontally (if the packaging end-caps are installed). Never store roll paper on its edge, as a flat spot can develop and lead to imaging artifacts on the prints.
  • Page 98 Set the paper feed location from the LCD screen before printing. Select > General Settings > Printer Settings > Paper Source Settings > Cut Sheet/Poster Board Slot, and select Front or Back. You can load most photo and fine art sheet papers up to .03 inches (0.8 mm) thick. Note: Remove any loaded paper, including roll paper, before you load cut sheet paper or poster board.
  • Page 99 3. Lift up the paper support lock lever to release the paper support, then set the paper support to position B (the middle position) as shown.
  • Page 100 Note: Close the paper output flap if it is open.
  • Page 101 4. Do one of the following: • Feeding from the back of the printer: Align the left edge of the paper with the vertical line on the left side of the rear paper feed slot. Make sure the printable side of the paper is facing up.
  • Page 102 Feed the paper straight into the printer as shown.
  • Page 103 • Feeding from the front of the printer: Align the right edge of the paper with the right side of the front paper feed slot. Make sure the printable side is facing up.
  • Page 104 When using cut sheets with a paper length of 11.69 inches (297 mm) or longer: Insert the paper straight into the printer until the trailing edge is above the loading mark on the roll paper cover (the top edge of the ruler).
  • Page 105 Note: Make sure the paper passes under the internal rollers as shown. When using cut sheets with a paper length shorter than 11.69 inches (297 mm): Insert the paper past the alignment mark, making sure that it passes under the internal rollers.
  • Page 106 5. On the LCD screen, select the paper size that matches the loaded paper. If the loaded paper does not match the paper size displayed on the screen, select Paper Size to set the correct size. Note: Store cut sheet media flat in its original packaging. Storing sheet media unprotected or on its long or short edge can lead to excess paper curl and cause damage to the printer and ruined prints.

  • Page 107: Loading Poster Board

    Removing Roll 1/ Roll Paper Removing Roll 2 (Dual Roll Models Only) Creating Custom Paper Settings Using Epson Media Installer Loading Poster Board You can feed poster board from the front or the back of the printer. In both cases, the poster board is...
  • Page 108 Set the paper feed location from the LCD screen before printing. Select > General Settings > Printer Settings > Paper Source Settings > Cut Sheet/Poster Board Slot, and select Front or Back. Load poster board in portrait orientation (short edge first), otherwise print quality may decline. You can load poster board up to .06 inches (1.5 mm) thick.
  • Page 109 3. Lift up the paper support lock lever to release the paper support, then set the paper support to position B (the middle position) as shown.
  • Page 110 Note: Close the paper output flap if it is open.
  • Page 111 4. Do one of the following: • Feeding from the back of the printer: Align the left edge of the poster board with the vertical line on the left side of the rear paper feed slot. Make sure the printable side is facing up.
  • Page 112 Feed the poster board straight into the printer as shown.
  • Page 113 • Feeding from the front of the printer: Align the right edge of the poster board with the right side of the front paper feed slot. Make sure the printable side is facing up.
  • Page 114 Insert the poster board straight into the printer until the trailing edge is above the loading mark on the roll paper cover (the top edge of the ruler).
  • Page 115 Note: Make sure the poster board passes under the internal rollers as shown. 5. On the LCD screen, select the paper size that matches the loaded paper. If the loaded paper does not match the paper size displayed on the screen, select Paper Size to set the correct size. Note: Store cut sheet media flat in its original packaging.
  • Page 116 9. When loading poster board that is 23.6 inches (600 mm) or longer, pull out the paper basket. The basket can be used as a support to prevent the poster board from bending during printing.

  • Page 117: Creating Custom Paper Settings

    Creating Custom Paper Settings Using Epson Media Installer Creating Custom Paper Settings You can create and store up to 30 custom paper settings for use in printing on non-Epson paper or paper that is not supported by the Epson printer driver.
  • Page 118 1. Load the type of paper that you want to configure in the printer. 2. Select > General Settings > Printer Settings > Custom Paper Setting. 3. Select a number for the custom paper setting. Note: You cannot change paper setting information registered using the printer driver or other software using the LCD screen.

  • Page 119: Selecting Custom Paper Configurations

    Creating Custom Paper Settings Using Epson Media Installer You can use Epson Media Installer to create and store custom paper settings for use in printing on non- Epson paper or paper that is not supported by the Epson printer driver. You create custom paper settings by copying an existing paper setting, renaming it, and assigning an ICC profile.
  • Page 120 Windows taskbar, or click the up arrow and right-click the printer icon, then selecting Printer Settings. Select the Utility tab and click Epson Media Installer. • Mac: Open the Applications > Epson Software > Epson Utilities folder and double-click Epson Media Installer.app. 2. Click Media Management, if necessary.
  • Page 121 The new Media Type setting is available in your printer driver and on the printer control panel. Note: If the printer driver is uninstalled, paper types previously added using Epson Media Installer may not appear when the driver is reinstalled. To re-register the paper information, open Epson Media Installer, and click Media Management >...

  • Page 122: Edit Media Settings Options

    Parent topic: Creating Custom Paper Settings Edit Media Settings Options You can select the following options on the Edit Media Settings screen. Setting Description Media Setting Name Change the media name Media Type Set a paper category and paper type; the new media type can be selected in the printer driver and on the LCD screen Platen Gap...

  • Page 123: Downloading Epson Media Settings

    Creating Custom Paper Settings Using Epson Media Installer Downloading Epson Media Settings You can download new or updated media settings for Epson media using the Epson Media Installer utility. Note: To install media settings on the printer, you must be connected to the printer.

  • Page 124: Paper Feed Adjustment

    Windows taskbar, or click the up arrow and right-click the printer icon, then selecting Printer Settings. Select the Utility tab and click Epson Media Installer. • Mac: Open the Applications > Epson Software > Epson Utilities folder and double-click Epson Media Installer. 2. Click Media Download, if necessary.

  • Page 125: Optimizing The Media Settings (Automatic Adjustment)

    Adjust the paper feed using the same media type and print conditions you use for printing. For example, if you are using the auto take-up function, you should use it during feed adjustment. You may need to adjust the feed again if you load media of a different width, change the feeding or take-up tension, or adjust the suction.

  • Page 126: About Auto Take-Up (Dual Roll Models Only)

    Make sure the length of the loaded media is at least 22 inches (558 mm) and the width is 15 inches (388 mm) or wider. When adjusting using commercially available paper, make sure you register the custom paper in advance. 1.
  • Page 127 Note: Make sure Auto Cut is set to Off when you use the Auto Take-up function. 1. Turn on the printer. 2. Select > General Settings > Printer Settings > Paper Source Settings > Roll Paper Setup > Roll 1 Function > Take-up. 3.
  • Page 128 6. Remove the spindle. 7. Remove the transparent paper stop from the spindle.
  • Page 129 8. Remove the rim of the paper stop from the end of the spindle.
  • Page 130 9. Do one of the following: • 2-inch roll core: If installed, remove the core adapters from both paper stops. Push the two tabs on each paper stop to remove the adapter. • 3-inch core: Install the core adapters on both paper stops. Align the triangle marks on the paper stop with the triangle marks on the adapter and push the adapter in until the tabs are secured.
  • Page 131 10. Insert the spindle into the roll core as shown. 11. Attach the transparent paper stop to the spindle so that the gap between the paper stop and the roll core is approximately 0.4 inches (10 mm).
  • Page 132 12. Place the spindle into the grooves on the printer with the black paper stop on the right. 13. Push down the lock lever on the Roll 1 spindle to lock it in place.
  • Page 133 14. Press the pause/resume button. 15. Use the take-up direction switch to select either printable side in (right) or printable side out (left), then press the pause/resume button again.
  • Page 134 16. Lift up the paper support lock lever to release the paper support, then set the paper support to position A (the lowest position) as shown.
  • Page 135 17. Open the paper output flap.
  • Page 136 18. With the paper output flap extended, lift up the paper support lock lever to release the paper support, then set the paper support to position B (the middle position) as shown. 19. Select the paper information area on the LCD screen and select Feed to Take-up Position to position the paper so that it can be attached to the take-up roll.
  • Page 137 21. Cut the leading edge of the paper as shown.
  • Page 138 22. Confirm the take-up direction and tape the edge of the media to the center of the core as shown. • Printable side out • Printable side in...

  • Page 139: Removing The Auto Take-Up Media

    23. Select and hold Forward on the control panel to feed the roll paper about one revolution of the take- up roll core. 24. Press and hold the Manual take-up button to wind the roll paper once around the roll core. 25.
  • Page 140 2. Cut the media and press the Manual take-up button to roll the cut end onto the take-up roll. 3. Pull up the lock lever on the Roll 1 spindle. Note: Make sure you pull the lock lever all the way up to unlock it completely.
  • Page 141 4. Remove the spindle. 5. Remove the transparent paper stop from the spindle. 6. Slide the taken-up media off of the spindle.
  • Page 142 7. Re-attach the rim of the paper stop to the end of the spindle. 8. Re-attach the transparent paper stop to the spindle. 9. Place the spindle into the grooves on the printer with the black paper stop on the right.

  • Page 143: Available Epson Papers

    (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463- 7766) in the U.S. or 800-807-7766 in Canada. Note: For the most updated list of supported Epson papers, visit proimaging.epson.com...
  • Page 144 Note: Paper/media availability varies by country. The following Epson special media is recommended for high-quality printing results. Note: Supported paper width varies by model. Roll Paper Paper Type Size Part number Amount Epson Cold Press Bright 17 inches (432 mm) × 50 feet...
  • Page 145 1 roll (30.5 m) 44 inches (1118 mm) × 100 feet S045588 1 roll (30.5 m) Epson Metallic Photo Paper Luster 16 inches (406 mm) × 100 feet S045592 1 roll (30.5 m) 24 inches (610 mm) × 100 feet S045593 1 roll (30.5 m)
  • Page 146 Paper Type Size Part number Amount Epson Proofing Paper White 13 inches (300 mm) × 100 feet S042002 1 roll Semimatte (30.5 m) 17 inches (432 mm) × 100 feet S042003 1 roll (30.5 m) 24 inches (610 mm) × 100 feet...
  • Page 147 Paper Type Size Part number Amount Epson Ultra Premium Photo Paper 13 inches (330 mm) × 32.8 feet S041409 1 roll Luster (10 m) Epson Exhibition Canvas Matte 13 inches (330 mm) × 20 feet S045255 1 roll (6.1 m) 17 inches (432 mm) ×...
  • Page 148 Paper Type Size Part number Amount Epson Exhibition Canvas Gloss 13 inches (330 mm) × 20 feet S045241 1 roll (6.1 m) 17 inches (432 mm) × 40 feet S045242 1 roll (12.2 m) 24 inches (610 mm) × 40 feet...
  • Page 149 Paper Type Size Part number Amount Epson Premium Semigloss Photo 24 inches (610 mm) × 100 feet S041393 1 roll Paper (170) (30.5 m) 36 inches (914 mm) × 100 feet S041394 1 roll (30.5 m) 44 inches (1118 mm) × 100 feet...
  • Page 150 Paper Type Size Part number Amount Epson Singleweight Matte Paper 17 inches (432 mm) × 132 feet S041746 1 roll (40.2 m) 24 inches (610 mm) × 132 feet S041853 1 roll (40.2 m) 36 inches (914 mm) × 132 feet...
  • Page 151 1 roll (15.3 m) 44 inches (1118 mm) × 50 feet S450090 1 roll (15.3 m) Epson Legacy Baryta II 17 inches (432 mm) × 50 feet S450094 1 roll (15.2 m) 24 inches (610 mm) × 50 feet S450095 1 roll (15.3 m)
  • Page 152 13 × 19 inches (330 × 483 mm) S042300 17 × 22 inches (432 × 559 mm) S042301 Epson Velvet Fine Art Paper Letter (8.5 × 11 inches S041636 [216 × 279 mm]) 13 × 19 inches (330 × 483 mm) S041637 17 ×...
  • Page 153 Paper Type Size Part number Sheet Count Epson Metallic Photo Paper Luster Letter (8.5 × 11 inches S045516 [216 × 279 mm]) 13 × 19 inches (330 × 483 mm) S045517 17 × 22 inches (432 × 559 mm) S045598 Epson Photo Paper Glossy Letter (8.5 ×...
  • Page 154 Paper Type Size Part number Sheet Count Epson Premium Photo Paper Letter (8.5 × 11 inches S041331 Semi-gloss [216 × 279 mm]) 13 × 19 inches (330 × 483 mm) S041327 8 × 10 inches (203 × 254 mm) S041467 Letter (8.5 ×...
  • Page 155 17 × 22 inches (432 × 559 mm) S041908 13 × 19 inches (330 × 483 mm) S041339 Epson UltraSmooth Fine Art Paper 13 × 19 inches (330 × 483 mm) S041896 17 × 22 inches (432 × 559 mm) S041897 Epson Watercolor Paper Radiant 13 ×...

  • Page 156: Borderless Paper Type Compatibility

    Examples of Borderless Paper Types • Epson Singleweight Matte Paper • Epson Doubleweight Matte Paper • Epson Premium Glossy Photo Paper (250) • Epson Premium Semigloss Photo Paper (170) • Epson Premium Glossy Photo Paper (170) • Epson Premium Semimatte Photo Paper (250)

  • Page 157: Supported Paper Widths

    Borderless Paper Widths • 10 inches (254 mm) • 11.8 inches (300 mm) • 13 inches (330 mm) • 16 inches (406 mm) • 17 inches (432 mm) • 19.6 inches (500 mm) • 20 inches (508 mm) • 20.3 inches (515 mm) •...
  • Page 158 Paper Width Supported Borderless 42 inch (1030 mm) Supported Supported 42 inch (1000 mm) Supported — 36 inch (914 mm) Supported Supported 36 inch (900 mm) Supported — 34 inch (864 mm) Supported — ISO A0 (841 mm) Supported Supported ISO A0 (800 mm) Supported —...
  • Page 159 Paper Width Supported Borderless 16 inch (400 mm) Supported — JIS B3/B4 (364 mm) Supported — 14 inch (356 mm) Supported — ISO B3 (353 mm) — — 13 inch (330 mm) Supported Supported 12 inch (305 mm) Supported — 12 inch (300 mm) Supported Supported...
  • Page 160 Paper Width Supported Borderless F (711 mm) — — ISO B1/B2 (707 mm) Supported — ISO B1/B2 (700 mm) Supported Supported 27 inch (686 mm) — — 26 inch (660 mm) — — 24 inch (610 mm) Supported Supported 24 inch (600 mm) Supported —...
  • Page 161 Paper Width Supported Borderless 11 inch (257 mm) Supported — 10 inch (254 mm) Supported Supported Less than 10 inch (254 mm) — — SureColor P6570D/P6570DE/P6570E/T3770D/T3770DE/T3770E Paper Width Supported Borderless 44 inch (1118 mm) — — 42 inch (1067 mm) —...

  • Page 162: Paper Or Media Type Settings - Printing Software

    Media Handling Paper or Media Type Settings - Printing Software For this paper Select this Paper Type or Media Type setting Plain paper 16 to 20 lb (60 to 75 g/m Plain Paper Epson Singleweight Matte Paper Singleweight Matte Paper...
  • Page 163 Doubleweight Matte Paper Epson Premium Presentation Paper Matte Enhanced Matte Paper Archival Matte Paper Epson High Quality Ink Jet Paper Photo Quality Ink Jet Paper Epson Premium Glossy Photo Paper (170) Premium Glossy Photo Paper (170) Epson Premium Semigloss Photo Paper (170)

  • Page 164: Selecting The Paper Settings For Each Source - Control Panel

    Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings. Parent topic: Media Handling Selecting the Paper Settings for Each Source - Control Panel You can change the default paper size and paper type for each source using the control panel on the product.
  • Page 165 Paper type loaded Paper Type setting Coated paper (generic) Coated Paper (Generic) Epson Doubleweight Matte Paper Doubleweight Matte Epson Premium Photo Paper Glossy Premium Glossy Sheet Photo Paper Epson Premium Presentation Paper Matte Matte Paper Tracing paper/vellum paper Polyester banner (generic)

  • Page 166: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 167: Selecting Basic Print Settings - Windows

    Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document you want to print. Note: The available settings and appearance of the print window may differ from those covered here, depending on the Windows version, application, and printer model you are using. 1.
  • Page 168 You see the Printer Settings window: Note: The appearance of the screen may differ from the one shown depending on your printer model and driver version. 4. Select the Current Settings option. 5. Click Settings to select the Document Size setting that matches the size of the digital document you are printing.
  • Page 169 7. If you are printing a borderless photo, select Borderless. You can select Amount of Enlargement to access additional options for borderless printing. Note: You must select a compatible borderless paper type and size to print without borders. Check the borderless paper compatibility list for details. 8.

  • Page 170: Paper Source Options - Windows

    Related tasks Printing Your Document or Photo - Windows Paper Source Options - Windows You can select any of the available options in the Source menu to print on the paper loaded in that source. Roll Auto Selects the appropriate roll for printing. Roll 1/Roll Selects roll paper loaded in Roll 1 (on dual roll models) or Roll (on single roll models).
  • Page 171 Note: On SureColor T3770D/T3770DE/T3770E/T5770D/T7770D/T7770DL, you can select the color correction method by deselecting the Simple Settings checkbox. EPSON Standard (sRGB) Optimizes the sRGB space. Adobe RGB Optimizes the Adobe RGB space. Business Graphics Performs color correction to optimize your images based on the sRGB space (SureColor T3770D/T3770DE/T3770E/T5770D/T7770D/T7770DL only).
  • Page 172 Click Settings to open the Color Controls window, where you can specify values for adjusting brightness, contrast, saturation, and individual Cyan, Magenta, and Yellow color tones. You can choose from two Gamma settings, and use either a color circle or slide bar to adjust color. Parent topic: Selecting Basic Print Settings - Windows...

  • Page 173: Using Layout Manager - Windows

    Using Layout Manager - Windows Layout Manager lets you include multiple pieces of print data created in different applications onto one sheet of paper for printing.
  • Page 174 You can also place the same print data multiple times as shown here.
  • Page 175 You can place print data in different sizes and orientations to maximize media usage, as shown here.
  • Page 176 You can place print data on roll paper as shown here. 1. Open the file you want to print in your application. 2. Select the print command in your application. 3. Select the Layout Manager checkbox on the Printer Settings tab. 4.
  • Page 177 6. Leave the Layout Manager screen open and repeat steps 1 to 4 to arrange additional print data. The pages are added to the Layout Manager screen. 7. Do the following to arrange objects on the Layout Manager screen: • Drag pages to move and resize them. •...

  • Page 178: Selecting Print Layout Options - Windows

    Selecting Print Layout Options - Windows You can select a variety of layout options for your document on the Layout tab. • To select multiple copies and their print order, select the Copies, Collate, and Reverse Order options. • To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select the Page Layout checkbox and select the option you want.
  • Page 179 Folded Double-Side Prints two consecutive pages on one sheet of paper. The second page is flipped and printed next to the first page, allowing the sheet to be folded to make a 2-sided document. Click Settings to select a binding edge option and set margins. N-up Prints 2 (2-up) or 4 (4-up) pages on one sheet of paper.

  • Page 180: Selecting Advanced Settings - Windows

    Selecting Advanced Settings - Windows You can select advanced printing settings on the Advanced tab. • To create or edit custom printing settings, select Custom Settings. • To control how roll paper is cut after printing, select an Auto Cut option. Select other roll paper options as necessary.

  • Page 181: Roll Paper Options - Windows

    Roll Paper Options - Windows Select any of the available roll paper options. Note: Some settings may not be available, depending on the Roll Paper Option you selected for your paper size. Auto Cut • Off: Select this option to cut your prints manually. •...
  • Page 182 • Double Cut: Increases the space between each image and trims each print individually, providing the cleanest edge for borderless printing. Auto Rotate Automatically positions the image or print data to fit the roll paper. Print Page Line Prints lines between pages as a guide for manual cutting. Save Roll Paper When Auto Cut is enabled, the printer cuts the roll paper at the end of the image as positioned on the page.

  • Page 183: Selecting Additional Settings - Windows

    • Click Print Head Cleaning to clean the print head if you notice banding or gaps in your printouts. • Click Epson Status Monitor 3 to check the printer's status. • Click Monitoring Preferences to select the error notifications displayed on the Epson Status Monitor 3 screen, or add a shortcut to the utility in the Windows taskbar.

  • Page 184: Saving, Sharing, And Customizing The Printer Settings

    • Click Epson Media Installer if the media type you want to use is not displayed on the control panel or in the driver; you can add media information from the Internet. • Select a Language option for the language you want to use for the printer software screens.
  • Page 185 You see a window like this: 3. Verify that your settings are correct, enter a name for the group of settings in the Name field, and click Save. 4. Do the following as necessary: • If you need to delete a group of settings you have created, select the name of the group of settings from the list and click Delete.

  • Page 186: Printing Your Document Or Photo - Windows

    Printing Your Document or Photo - Windows Printing Your Document or Photo - Windows Once you have selected your print settings, you are ready to save your settings and print. 1. Click OK to save your settings. You see your application's Print window, such as this one: 2.

  • Page 187: Checking Print Status - Windows

    Checking Print Status - Windows During printing, you see this window showing the progress of your print job. It allows you to control printing and check ink cartridge status. Note: Displayed ink colors may differ depending on printer model. • To cancel printing, click Cancel. •...

  • Page 188: Changing The Language Of The Printer Software Screens

    You see the printer settings window: Note: The screen may differ slightly depending on printer model. 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.
  • Page 189 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2. Select Printer Settings. You see the printer settings window. 3. Click the Utility tab. You see these options: 4.

  • Page 190: Changing Automatic Update Options

    Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software. You can change how often the software checks for updates or disable this feature. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.

  • Page 191: Selecting Basic Print Settings - Mac

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website or using Epson Software Updater. Selecting Basic Print Settings - Mac Selecting Print Layout Options - Mac...
  • Page 192 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 193 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. Paper sizes may include additional options such as Borderless.
  • Page 194 9. If Roll Switching is set to Auto when the printer driver is opened, the screen will show the settings for the roll paper currently in use. Change the paper, if desired. Note: Click Acquire Info to refresh the settings if you loaded or changed paper after opening the print window.

  • Page 195: Paper Size Options - Mac

    • High Speed: select for Bi-Directional printing • Emphasize Thin Lines: select to smooth out jagged edges in low-resolution images Note: The Emphasize Thin Lines setting may reduce print speed, especially if the printer is connected wirelessly. If you enable this setting, use a wired connection. Note: Available options depend on the selected Select Target setting.

  • Page 196: Paper Source Options - Mac

    You can adjust the Color Mode setting to fine-tune the colors in your printout or turn off color management in your printer software. EPSON Standard (sRGB) Optimizes the output to mimic sRGB (best if sRGB is the source color space).
  • Page 197 Adobe RGB Optimizes the output to mimic Adobe RGB (best if sRGB is the source color space). Business Graphics Performs color correction to optimize your images based on the sRGB space (SureColor T3770D/T3770DE/T3770E/T5770D/T7770D/T7770DL only). Line Drawing Optimizes color correction for line drawings by processing the border between lines and the background as discontinuous.

  • Page 198: Selecting Print Layout Options - Mac

    Selecting Print Layout Options - Mac You can select a variety of layout options by selecting Layout on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.
  • Page 199 You see this window: Note: Some settings may not be available, depending on the selected paper source and the Roll Paper option you selected for your paper size. 2. Select one of the following Auto Cut settings: • Off: Select this option to cut your prints manually.
  • Page 200 • Normal Cut: Creates a margin at the top and bottom of your image and automatically cuts the paper. These margins vary by media type and may be changed from their defaults using custom media settings. • Single Cut: Prints images end-to-end with no gap between them. Borderless images may overlap slightly.

  • Page 201: Selecting Roll Paper Settings - Mac

    • Double Cut: Increases the space between each image and trims each print individually, providing the cleanest edge for borderless printing. 3. Select the following settings as necessary: • Select the Auto Rotate checkbox to automatically position the image or print data to fit the roll paper.
  • Page 202 3. Enter the width of the roll paper image as the Width setting. Note: Make sure your image fits within the width of your roll paper. 4. Enter the length of your roll paper image as the Height setting. Note: Select your product from the Non-Printable Area menu to automatically select the largest paper size for your product.
  • Page 203 9. Select one of the following Auto Cut settings: • Off: Select this option to cut your prints manually. • Normal Cut: Creates a margin and the top and bottom of your image. • Single Cut: Prints images end-to-end with no gap between them. Borderless images may overlap slightly.
  • Page 204 • Double Cut: Increases the space between each image and trims each print individually, providing the cleanest edge for borderless printing. 10. Select the following settings as necessary: • Select the Auto Rotate checkbox and select the roll paper width to fit the images to the paper size.

  • Page 205: Selecting Paper Configuration Settings - Mac

    Selecting Paper Configuration Settings - Mac If you are using non-Epson media and need to fine-tune its print quality, select Paper Handling from the setup screen. Select the available options as necessary. Parent topic: Printing on a Mac Managing Color - Mac You can adjust the Color Matching settings to fine-tune the colors in your printout, or turn off color management in your printer software.

  • Page 206: Color Matching Options - Mac

    Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window. EPSON Color Controls Lets you manage color using controls in your printer driver or turn off color management. Parent topic:...

  • Page 207: Sizing Printed Images - Mac

    Sizing Printed Images - Mac You can adjust the size of the image as you print it by selecting Paper Handling from the pop-up menu on the Print window. • To collate multiple copies into sets of documents, move the Collate Sheets selector to the On position.

  • Page 208: Printing Preferences - Mac

    2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. 3. Select Options. You see a screen like this: 4. Select any of the available printing options. 5. Click OK. Printing Preferences - Mac Parent topic: Printing on a Mac...

  • Page 209: Printing Your Document Or Photo - Mac

    Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions. Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Default media type Select the Media Type that you want to use as the default in the printer driver.

  • Page 210: Checking Print Status - Mac

    Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1. Click the printer icon when it appears in the Dock. You see the print status window: 2. Select the following options as necessary for your Mac OS version: •...

  • Page 211: Printing Cad Drawings From The Printer Driver

    Printing CAD Drawings from the Printer Driver Printing CAD Drawings in HP-GL/2 or HP RTL Mode Parent topic: Printing from a Computer Printing CAD Drawings from the Printer Driver You can print CAD drawings using the CAD/Line Drawing mode in your printer driver. This printing method is best for high quality views and drawings.
  • Page 212 8. Do one of the following: • SureColor P6570D/P6570DE/P6570E/P8570D/P8570DL: For Print Quality, select Select Target > Standard. Select Color, Black, or Black (Bi-Level) as the Print Mode setting.
  • Page 213 • SureColor T3770D/T3770DE/T3770E/T5770D/T7770D/T7770DL: For Print Quality, select Select Target, and then select CAD/Line Drawing - Black, CAD/Line Drawing - Color, or CAD/Line Drawing - Bi-Level. Note: Available settings depend on the selected media type. Note: For Mac users, display the Print screen and select Printer Settings. Then select Line Drawing for the Print Quality setting.

  • Page 214: Printing Cad Drawings In Hp-Gl/2 Or Hp Rtl Mode

    Note: The product emulates HP-GL/2 or HP RTL commands, however, not all HP-GL/2 and HP RTL features are supported on the product. If you intend to use an untested application, we recommend that you test its output in advance. For a list of applications that have been pre-tested, visit Epson's support site.

  • Page 215: Printing From A Shared Folder

    You see this screen: 6. Change the settings as necessary. 7. Select the left arrow to return to the previous screen. 8. Select Printing Language. • If you are printing over USB, select USB and change the Printing Language setting to HP-GL/2. •...

  • Page 216: Setting Up A Shared Folder From The Control Panel

    1. On the LCD screen, select Network Folder. The files in the shared folder appear. 2. Select a single file to print. 3. Change the settings as necessary. 4. Select Print. You can print the following file types from a shared folder: •...

  • Page 217: Setting Up A Shared Folder Using Web Config

    1. On the LCD screen, select > General Settings > Network Settings > Advanced > Shared Folder. You see this screen: 2. Enter the following information about the shared folder: • Folder Name: Enter the network path to the shared folder. You are limited to 255 characters. •...

  • Page 218: Printing From A Web Browser

    You see this screen: 3. Enter the following information about the shared folder: • Print from Folder: Select Enable. • Folder Name: Enter the network path to the shared folder. You are limited to 255 characters. • User Name: Enter a user name for the computer. •...

  • Page 219: Switching The Roll Paper For Printing

    You see this screen: 4. Select your print settings from the basic and advanced settings tab. Note: As soon as you select a file to print, printing will begin. Make sure you select all necessary settings before selecting a file. 5.

  • Page 220: Switching Rolls According To Paper Type

    Parent topic: Printing from a Computer Switching Rolls According to Paper Type If you frequently use different paper types for different purposes, such as printing drawings for review on plain paper and printing drawings for submission on colored paper, you can set the printer to automatically switch to the roll that has the same paper type as the print job.
  • Page 221 4. Choose from the following: • Windows: Display the printer driver's Printer Settings screen, and then select Roll Auto as the Source setting.
  • Page 222 • Mac: Display the Print screen on your computer, make sure roll paper is selected as the Paper Size, and then select Printer Settings and select Auto as the Roll Switch setting.
  • Page 223 5. Choose from the following to select the paper type: • Windows: Select the paper type you want to print on in Media Category > Paper Type.

  • Page 224: Switching Rolls According To Page Size

    • Mac: Select the paper type you want to print on in Media Type. 6. Select other settings as necessary, then print. The printer will automatically switch to the roll that has the same paper type as the print job. Parent topic: Switching the Roll Paper for Printing Related tasks...
  • Page 225 1. Load paper of the same type and different size into Roll 1 and Roll 2. 2. Select > General Settings > Printer Settings > Paper Source Settings > Roll Paper Setup > Roll Switching > Auto > Paper Width from the printer’s control panel. 3.
  • Page 226 • Mac: Display the Print screen on your computer, make sure roll paper is selected as the Paper Size, and then select Auto as the Roll Switch setting.
  • Page 227 5. Choose from the following: • Windows: Select Document Size > Settings > Page Size and set the paper size set in the software.

  • Page 228: Switching Rolls When Paper Runs Out

    • Mac: Select the paper size you want to print on in the Paper Size menu. 6. Select other settings as necessary, then print. The printer will automatically switch to the roll that has the same paper size as the print job. Parent topic: Switching the Roll Paper for Printing Related tasks...
  • Page 229 1. Load paper of the same type and width into Roll 1 and Roll 2. 2. Select > General Settings > Printer Settings > Paper Source Settings > Roll Paper Setup > Roll Switching > Auto > Paper Length from the printer’s control panel. 3.
  • Page 230 • Mac: Display the Print screen on your computer, make sure roll paper is selected as the Paper Size, and then select Auto as the Roll Switch setting. 5. Select other settings as necessary, then print. Printing starts from the roll with the least amount of paper remaining. When the paper runs out, the printer automatically switches the roll paper to continue printing.

  • Page 231: Printing From A Usb Memory Device

    Printing from a USB Memory Device You can save JPG, TIFF, HP-GL/2, and some PDF files on a USB memory device and then connect the device to the printer for printing. USB Memory Device Requirements Connecting and Printing from a USB Memory Device USB Memory Device Requirements Make sure your USB memory device meets these requirements.

  • Page 232: Memory Device Settings Menu

    2. Press the home button, if necessary. 3. Select Memory Device. 4. Select the menu option that matches the format of the file you want to print. 5. Do one of the following to select a single image to print: •...
  • Page 233 Setting Options Description Paper Source Roll 1 Selects the paper source Roll 2 Cut Sheet Poster Board Color Mode B&W Selects the color mode to use when printing Color Advanced Setting Options Description Quality Standard Specifies the print quality Speed Fine Super Fine Page Margins option...
  • Page 234 Setting Options Description Color Mode Poster(Photo)/ Prints posters and perspective drawings that Perspective use photos with natural colors Poster/Document Prints posters with both text and illustrations with vivid colors Performs color correction when printing topographical maps CAD/Line Drawing Perform color correction when printing CAD drawings and other line drawings Off (No Color Turns off color management in the printer...

  • Page 235: Using The Control Panel Menus

    Using the Control Panel Menus Follow the instructions in these sections to access the printer menu system and select settings. Accessing the Printer's Menus Paper Setting Menu Basic Settings Menu Printer Settings Menu Network Settings Menu Storage Settings Menu System Administration Menu Maintenance Menu Printer Status Menu Accessing the Printer's Menus...
  • Page 236 Setting Options Description Remove — Rewinds the loaded roll paper until it is ejected from the paper feeder; information on how to remove the roll paper is displayed on the LCD screen Feed/Cut Paper Backward Moves the paper backward or forward, or cuts it using the built-in cutter Forward...
  • Page 237 Setting Options Description Print Adjustments Automatic Adjustment Select Standard to automatically adjust the paper feed and alignment settings Select Details if standard adjustment results are not satisfactory, or if you want to customize the setting based on specific printing needs Paper Feed Adjust Select Auto to automatically adjust the paper feed settings...
  • Page 238 Setting Options Description Advanced Paper Settings Various options See the Advanced Paper Settings table below Remaining Amount Remaining Amount Select On to display and record the amount of Management Management remaining roll paper Remaining Amount Select the amount of roll paper remaining Remaining Alert Select the amount of remaining roll paper before a warning is displayed...
  • Page 239 Auto Select to control the paper ejection roller; select Auto to use the roller automatically depending on the type of Epson paper; select Do Not Use Use to always use the roller to eject paper; select Do Not Use when you are concerned...
  • Page 240 Setting Options Description Paper Feed Offset –1.0 to 1.50% Select the amount of offset necessary to reduce banding on uneven color in printouts; displayed when using a custom paper type. Restore Default Settings — Restores advanced paper settings to their default values;...
  • Page 241 Setting Options Description Print Adjustments Automatic Adjustment Select Standard to automatically adjust the paper feed and alignment settings Select Details if standard adjustment results are not satisfactory, or if you want to customize the setting based on specific printing needs Paper Feed Adjust Select Auto to automatically adjust the paper feed settings.
  • Page 242 Setting Options Description Advanced Paper Settings Various options See the Advanced Paper Settings table below Remaining Amount Remaining Amount Select On to display and record the amount of Management Management remaining roll paper Remaining Amount Select the amount of roll paper remaining Remaining Alert Select the amount of remaining roll paper before a warning is displayed...
  • Page 243 Auto Select to control the paper ejection roller; select Auto to use the roller automatically depending on the type of Epson paper; select Do Not Use Use to always use the roller to eject paper; select Do Not Use when you are concerned...
  • Page 244 Caution: If the Paper Size Check setting is set to Off, the printer may print beyond the edges of the paper, causing ink to get on the printer. Cut Sheet menu Setting Options Description Remove — Ejects cut sheets; information on how to remove the cut sheets is displayed on the LCD screen...
  • Page 245 Setting Options Description Print Adjustments Automatic Adjustment Select Standard to automatically adjust the paper feed and alignment settings Select Details if standard adjustment results are not satisfactory, or if you want to customize the setting based on specific printing needs Paper Feed Adjust Select Auto to automatically adjust the paper feed settings...
  • Page 246 Setting Options Description Advanced Paper Settings Various options See the Advanced Paper Settings table below Change Paper Type/Paper Paper Type Select a paper category and paper type Size Paper Size Select the width of the loaded paper, or select User-Defined if the width is not listed Advanced Paper Settings menu (in the Cut Sheet menu) Setting Options...
  • Page 247 Auto Select to control the paper ejection roller; select Auto to use the roller automatically depending on the type of Epson paper; select Do Not Use Use to always use the roller to eject paper; select Do Not Use when you are concerned...
  • Page 248 Setting Options Description Print Adjustments Paper Feed Adjust Select Manual and select an adjustment setting from the following: • Select Quality First to print adjustment patterns to adjust the feed for image quality • Select Length Accuracy First if you are printing images that require more precise dimensions and length, such as CAD files Ruled Line Alignment...

  • Page 249: Basic Settings Menu

    Setting Options Description Paper Thickness 0.01 to 1.50 mm or Sets the thickness of the paper; displayed for custom paper settings 0.4 to 59.1 mil Paper Suction –3 to +3 Select to adjust the printer's suction setting; choose lower values for thinner papers Paper Size Check Select On to detect the paper width when paper is loaded...
  • Page 250 Setting Options Description Sounds Button Press Adjusts the volume of control panel sounds Paper Set Adjusts the volume of load paper alerts Completion Notice Adjusts the volume of print completion notification Error Tone Adjusts the volume of error notifications Sound Type Adjusts the type of control panel sounds Inside Light...

  • Page 251: Printer Settings Menu

    Setting Options Description Circuit Breaker Interlock Selects whether to turn the printer on Startup or off when the circuit breaker switch is turned on Date/Time Settings Date/Time Enters the date and time Time Difference Sets the time difference for coordinated universal time (UTC) Language Various languages Selects the language used on the LCD...
  • Page 252 Setting Options Description Auto Cleaning Select the option to automatically perform a print head check and cleaning when the printer turns on and before printing Select Standard to set a normal automatic cleaning, or Custom to set the timing and frequency of automatic cleaning from the following options: •...
  • Page 253 Setting Options Description PS Menu Various options See the PS Settings table below (available only on models with Adobe Embedded Print Engine) Reduce Edge Blurriness Select On to reduce edge blurring in image outlines, text, and ruled lines Memory Device Interface Enable Select whether to Enable or Disable use of a memory device...
  • Page 254 *The Printing Language and Universal Print Settings menus can be locked by an administrator. If you cannot access or change these settings, contact your administrator for assistance. Paper Source Settings Setting Options Description Roll Paper Setup Auto Loading Automatically feeds roll paper into the printer Roll 1 Function Select Take-up to use Roll 1 for take-up, otherwise select Advance...
  • Page 255 Setting Options Description Cut Settings Auto Cut Automatically cuts the roll paper after printing Print Cutting Guideline Select On to print cut lines on roll paper (if Auto Cut is turned off) Wait for Cut Between Select On to pause before cutting pages after Pages printing Cut for Borderless Print Select Two Cuts to insert a margin and cut...
  • Page 256 Setting Options Description Platen Gap Offset Standard Adjusts the distance between the print head and the paper Wide Wider Widest Cut Sheet/ Poster Board Front Select a location for loading cut sheets or Slot poster board Back Custom Paper Setting You can select individual paper settings for each registered custom paper setting (in the 01 to 30 list).
  • Page 257 Setting Options Description Platen Gap Auto Select the distance between the print head and the paper; displayed when using a custom paper type Top/Bottom Margins 3 mm Select the margin for the leading edge of the printed image 15 mm Depending on the paper type and printing 20 mm environment, colors may be uneven near the...
  • Page 258 Setting Options Description Paper Feed Offset –1.0 to 1.50% Select the amount of offset necessary to reduce banding on uneven color in printouts; displayed when using a custom paper type. Delete — Deletes the registered custom paper setting Universal Print Settings Adjust these settings as necessary when printing in HP-GL/2 or HP RTL mode, or when using AirPrint.
  • Page 259 Setting Options Description Page Margins option Clip By Margins Adds the page margin value inside the hard clip area of the PS command of the data, or the size selected for the Base Output Size. Any print object in the margin area is clipped and not printed.
  • Page 260 Setting Options Description Select Target Poster(Photo)/ Perspective Select desired settings (SureColor P6570D/P6570DE/P6570E/P8 570D/P8570DL only) Poster/Document (SureColor T3770D/T3770DE/T3770E/T5 770D/T7770D/T7770DL only CAD/Line Drawing Off (No Color Management) Save To Optional storage Print And Save Select settings for the optional SSD Unit unit Print Only Save Only HP-GL/2 Unique Settings...
  • Page 261 Setting Options Description Line Merge Select to merge the intersection of overlapping lines within the image according to the MC command of the data Select to move lines to be printed later to the front at intersections Select Target Poster(Photo)/Perspective Select desired settings (SureColor P-Series models only)
  • Page 262 Setting Options Description Version — Displays the PostScript/PDF version CMYK Simulation — Selects the CMYK colors you want to simulate when reproducing CMYK ink colors for an offset printer RGB Source Various options Selects the RGB color definition to simulate when printing RGB data Rendering Intent Various options...

  • Page 263: Network Settings Menu

    Printing CAD Drawings in HP-GL/2 or HP RTL Mode Network Settings Menu Select > General Settings > Network Settings to configure your printer's network settings. Setting Options Description Wi-Fi Setup Connect via Wi-Fi Displays the available Wi-Fi connection methods (Wi-Fi Setup Wizard, Push Button Setup(WPS), Others) Wi-Fi Direct Select device and connection settings...

  • Page 264: Storage Settings Menu

    Storage Settings Menu Select Storage to configure settings for the optional SSD Unit. (Available only when the optional SSD Unit is installed.) Setting Options Description Shared Folder Access Access Allows administrators to grant access to Control shared folders to specific users, or Operation Authority restrict shared folder access to Automatic Delete Setting...

  • Page 265: System Administration Menu

    Setting Options Description Access from WebConfig Allowed Select options for accessing Web Config Allowed when Logged in Not Allowed Parent topic: Using the Control Panel Menus System Administration Menu Select > General Settings > System Administration to configure security settings and update firmware.
  • Page 266 Setting Options Description Security Settings Restrictions Turns on or off access rights to specified options; see the Restrictions table below. Access Control Selecting On allows administrators to grant access to functions to specific user accounts. Accounts must be set up in advance through the Web Config interface.
  • Page 267 Setting Options Description Password Encryption Encrypts the administrator password. The printer will restart to apply the setting. Caution: Do not turn the power off while the printer is restarting or you may damage your data and lose any printer settings you have selected. You will need to set the password again.
  • Page 268 Firmware Update Update Select Start Checking to access the Epson website and search for a firmware update. The printer must be connected to the internet. Follow the prompts to update the firmware, which can take up to 5 minutes or more.

  • Page 269: Maintenance Menu

    Maintenance Menu Select > Maintenance to run nozzle checks, cleaning cycles, and other maintenance operations. Caution: Follow the instructions in the topic links below the table to use these menu settings correctly. Setting Description Print Head Nozzle Check Prints a nozzle check pattern so you can check for clogged nozzles Print Head Cleaning Perform if the nozzle check pattern has faint or missing areas...

  • Page 270: Printer Status Menu

    Parent topic: Using the Control Panel Menus Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using the Product Control Panel Discharging Ink Replacing the Cutter Removing and Installing Ink Cartridges Replacing the Maintenance Box Replacing the Borderless Maintenance Boxes Running a Power Cleaning Using the Product Control Panel Wiping Around the Print Head...
  • Page 271 Displays the connection status of the authentication device; available only when an authentication device is configured Epson Open Platform Information Displays the Epson Open Platform version and product key; available only when Open Platform is configured Parent topic: Using the Control Panel Menus...

  • Page 272: Replacing Consumables

    To avoid this, Epson recommends that you replace any low ink cartridges or ink packs with new ones before printing large jobs. The removed ink can be reinstalled later and used until the remaining ink is expended.
  • Page 273 If discomfort or vision problems persist, see a doctor immediately. If ink gets into your mouth, spit it out and see a doctor right away. • Epson's warranties do not extend to any damage caused by the use of third-party ink or ink not designed for your printer.
  • Page 274 • Store ink packs at room temperature out of direct sunlight. • To ensure print quality, Epson recommends using ink packs either within one year of installing them, or before the expiration date printed on the packaging, whichever occurs first.

  • Page 275: Check Ink And Maintenance Box Status

    Maintenance Box Safety Precautions • Keep maintenance boxes out of the reach of children. Do not allow children to drink from or handle the maintenance boxes. • Do not reuse maintenance boxes that have been removed from the printer and exposed to the air for a long period of time.

  • Page 276: Checking Ink And Maintenance Box Status With Windows

    2. Check the ink color icons at the bottom of the home screen. Note: The displayed ink and maintenance box levels are approximate. Note: The appearance of the screen may differ from the one shown, depending on your model. Parent topic: Check Ink and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges...
  • Page 277 2. Replace or reinstall the ink color or maintenance box as indicated on the screen. Note: If any of the inks installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...

  • Page 278: Checking Ink And Maintenance Box Status - Mac

    • Replace or reinstall the maintenance box or any ink color as indicated on the screen. Note: If any of the inks installed in the product are broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate ink status. Parent topic:...

  • Page 279: Purchase Epson Ink And Maintenance Box

    Epson sales office. Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. Ink and Maintenance Box Part Numbers...
  • Page 280 Ink color 110 ml 350 ml 700 ml Magenta T49A320 T48S320 T48L320 Yellow T49A420 T48S420 T48L420 Matte Black T49A820 T48S820 T48L820 Gray T49AE20 T48SE20 T48LE20 SureColor T3770D/T3770DE/T3770E/T5770D/T7770D Photo Black T51A120 T50S120 T50L120 Cyan T51A220 T50S220 T50L220 Magenta T51A320 T50S320 T50L320 Yellow T51A420 T50S420...

  • Page 281: Removing And Installing Ink Cartridges

    > Maintenance > Ink Cartridge(s) Replacement > How To..Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. For SureColor P6570D/P6570DE/P6570E/P8570D/T3770D/T3770DE/T3770E/T5770D/T7770D models only.
  • Page 282 3. Place your finger in the groove at the top of the ink cartridge and pull it out. Note: Used ink cartridges may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the cartridges. Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
  • Page 283 5. Gently shake the cartridge for 10 seconds, or about 30 times, in approximately 4 inch (10 cm) horizontal movements. 6. Insert the new cartridge into the corresponding ink slot and push it in firmly. 7. Repeat the above steps for any other cartridge that needs to be replaced. Note: Make sure to install ink cartridges into all slots.
  • Page 284 Always store ink cartridges with the label facing up; do not store cartridges upside-down. Parent topic: Replacing Consumables Related concepts Purchase Epson Ink and Maintenance Box Related references Optional Equipment and Replacement Parts (U.S./Canada) Optional Equipment and Replacement Parts (Latin America)

  • Page 285: Removing And Installing Ink Supply Units (Ink Packs)

    > Maintenance > Ink Cartridge(s) Replacement > How To..Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. For SureColor P8570DL/T7770DL models only.
  • Page 286 3. Pull the ink tray out of the ink slot with both hands. Note: Used ink packs may have ink around the ink supply port, so be careful not to get any ink on the surrounding area when removing the ink packs. Dispose of used ink packs carefully. Do not take the used ink pack apart or try to refill it.
  • Page 287 Caution: Do not touch the areas on the ink pack shown below. 5. Insert the new ink pack into the tray and push it down as shown. Caution: Make sure the ink pack fits onto the pegs and is aligned with the top of the tray.
  • Page 288 6. While the ink pack is in the tray, carefully shake it by tilting it up and down at about a 60 degree angle for approximately 10 seconds, or about 10 times. 7. Match the color on the ink pack label with the color slot on the printer, then insert the ink tray into the slot and push it in firmly.

  • Page 289: Replacing The Maintenance Box

    8. Slide the lock switch to the left to lock the ink tray. 9. Repeat the above steps for any other ink pack that needs to be replaced. Note: Install ink trays in all of the slots. You cannot print if any of the slots are empty. 10.
  • Page 290 1. Check the LCD screen to determine which maintenance box needs to be replaced. Note: To view the replacement procedure on the LCD screen, press > Maintenance > Replace Maintenance Box > Maintenance Box > How To..2. Remove the new maintenance box from the package. Caution: Do not touch the chip on the side of the maintenance box or you may prevent normal operation and printing.
  • Page 291 4. Use the handle on the maintenance box to carefully pull it out of the product without tilting the box. Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes, flush them immediately with water.
  • Page 292 7. Close the maintenance box cover. Note: Dispose of the used maintenance box carefully. Parent topic: Replacing Consumables Related concepts Purchase Epson Ink and Maintenance Box Related references Optional Equipment and Replacement Parts (U.S./Canada) Optional Equipment and Replacement Parts (Latin America)

  • Page 293: Replacing The Borderless Maintenance Boxes

    Replacing the Borderless Maintenance Boxes The borderless maintenance boxes absorb ink during borderless printing. When you see a message on the LCD screen, replace the borderless maintenance box indicated. Note: Do not replace the borderless maintenance box while printing, otherwise ink may leak. Note: The illustrations in this section may differ slightly from your product, but the steps are the same unless noted otherwise.
  • Page 294 3. Lift up the paper support lock lever, then move the paper support down to position A (the lowest position) as shown. 4. Extend the paper output flap as shown.
  • Page 295 5. With the paper output flap extended, lift up the paper support lock lever, then move the paper support up to position C (the highest position) as shown. 6. Pull out the borderless maintenance box carefully without tilting it. Note: The location of the borderless maintenance box varies slightly depending on the model. 7.
  • Page 296 8. Carefully insert the new borderless maintenance box and push it in firmly. 9. Lift up the paper support lock lever, then move the paper support down to position A (the lowest position) as shown. 10. Close the paper output flap. Note: Dispose of the used borderless maintenance box carefully.
  • Page 297 Parent topic: Replacing Consumables Related concepts Purchase Epson Ink and Maintenance Box Related references Optional Equipment and Replacement Parts (U.S./Canada) Optional Equipment and Replacement Parts (Latin America)

  • Page 298: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. If running these utilities does not solve the problem, you may need to replace the ink cartridges or ink packs, clean the roll paper feeder, or run a Power Cleaning.

  • Page 299: Print Head Nozzle Check

    Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product.

  • Page 300: Checking The Nozzles Using A Computer Utility

    Related tasks Checking the Nozzles Using a Computer Utility Cleaning the Print Head Using the Product Control Panel Running a Power Cleaning Using the Product Control Panel Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer. 1.

  • Page 301: Print Head Cleaning

    Related references Maintenance Menu Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Running a Power Cleaning Using the Product Control Panel Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head.
  • Page 302 4. Select the color pairs with faint or missing segments in the check pattern, then select OK to start the cleaning cycle. Note: A typical head cleaning cycle takes about 4 to 10 minutes. The more color pairs selected, the longer it takes to perform cleaning.

  • Page 303: Cleaning The Print Head Using A Computer Utility

    Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows computer or Mac. 1. Load roll or cut sheet paper in the printer. 2. Make sure the correct paper type is selected. 3.

  • Page 304: Running A Power Cleaning Using The Product Control Panel

    Print head needs cleaning 9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the process as necessary. If you don’t see any improvement after cleaning the print head several times, run a Power Cleaning. Parent topic: Print Head Cleaning Related references...

  • Page 305: Adjusting The Paper Feed Using The Product Control Panel

    6. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning If nozzles are still clogged, turn off the printer and leave it off overnight. If nozzles are still clogged, contact Epson for support. Parent topic: Print Head Cleaning Related tasks...

  • Page 306: Ruled Line Alignment

    4. Select one of the following: • Auto: automatically adjusts the paper feed setting (takes 9 to 35 minutes to complete); Epson recommends running this option first. • Manual: if automatic adjustment results are not satisfactory and you want to perform adjustments based on specific printing needs, select an adjustment setting from the following: •...

  • Page 307: Aligning The Print Head Automatically Using The Product Control Panel

    Note: You must manually align the print head when you are using any transparent or colored paper or on these paper types: Plain paper, Epson Enhanced Matte Posterboard. 1. Load roll paper or cut sheet paper in the printer.

  • Page 308: Aligning The Print Head Manually Using The Product Control Panel

    If the print head still seems misaligned, select a different alignment method and repeat the process. If the print results are still not satisfactory, adjust the print head position manually. Parent topic: Ruled Line Alignment Related tasks Aligning the Print Head Manually Using the Product Control Panel Loading Roll 1/Roll Paper Loading Roll 2 (Dual Roll Models Only) Loading Cut Sheets...

  • Page 309: Cleaning The Roll Paper Feeder

    The printer prints the first adjustment pattern. If you are printing on cut sheets, load additional sheets of paper after each pattern is printed. 5. After each alignment pattern is printed, view the LCD screen for instructions on selecting the best result in each pattern set.

  • Page 310: Maintenance And Transportation

    Maintenance and Transportation See the instructions in these sections to maintain your printer for optimum results, or to move or transport your printer. Replacing the Cutter Cleaning Your Product Cleaning the Platen and Borderless Pad Edges Wiping Around the Print Head Cleaning the Print Head Cap Area Moving or Transporting Your Product Replacing the Cutter...
  • Page 311 4. Open the maintenance cover.
  • Page 312 5. Use a Phillips-head screwdriver to loosen the screw holding the cutter in place and carefully remove the cutter. Place the cutter in a plastic bag and dispose of it properly. Warning: Keep the cutter out of the reach of children. The blade is sharp and can cause injury.
  • Page 313 6. Install the new cutter in the product with the protective material still attached. 7. Tighten the cutter screw securely. Note: Make sure the screw is tightened securely, otherwise the cut position may be slightly shifted or skewed. 8. Close the maintenance cover. 9.

  • Page 314: Cleaning Your Product

    The cutter moves into position and cuts off the protective piece. Remove the protective piece from the printer. Parent topic: Maintenance and Transportation Related references Optional Equipment and Replacement Parts (U.S./Canada) Optional Equipment and Replacement Parts (Latin America) Cleaning Your Product You should clean the exterior of your printer about once a month to keep the product in optimum condition.

  • Page 315: Cleaning The Platen And Borderless Pad Edges

    Note: For stubborn dirt, dampen the cloth with water mixed with a small amount of neutral detergent. Wring it out before using it to wipe the product's surface. Dry the product with a soft, lint-free cloth when you are finished. Parent topic: Maintenance and Transportation Cleaning the Platen and Borderless Pad Edges...
  • Page 316 4. Use a soft, lint-free cloth to thoroughly remove dust and dirt from the platen as shown here. Wipe from the top to the bottom of the platen and do not touch the rollers or ink tubes.
  • Page 317 Make sure to thoroughly clean the area shown here. Note: For stubborn dirt, dampen a soft cloth with neutral detergent. Wring it out and clean the platen as shown above. Dry the platen with a soft, dry, lint-free cloth when you are finished.
  • Page 318 5. If any paper particles have accumulated in the holes shown here, use a pointed object such as a toothpick to push the material into the holes. 6. Use cotton swabs to remove any paper particles or dust around the outer edges of the borderless pads as shown.

  • Page 319: Wiping Around The Print Head

    7. Close the front covers, plug in the power cord, and turn the product back on. Parent topic: Maintenance and Transportation Wiping Around the Print Head If the print head is clogged and automatic cleaning does not fix the issue, you can clean the print head and the area around the caps using the optional cleaning sticks (part number C13S090013).
  • Page 320 2. Open the maintenance cover. 3. Use a cleaning stick to wipe around the print head as shown to remove any ink, lint, or dirt.
  • Page 321 4. Close the maintenance cover. 5. Open the port cover at the back of the printer.
  • Page 322 6. Open the rear maintenance cover. 7. Use a cleaning stick to wipe around the print head as shown to remove any ink, lint, or dirt.
  • Page 323 8. Close the rear maintenance cover. 9. Close the port cover. 10. Select Done to return the print head to its home position. Parent topic: Maintenance and Transportation...

  • Page 324: Cleaning The Print Head Cap Area

    Related tasks Removing Roll 1/ Roll Paper Removing Roll 2 (Dual Roll Models Only) Cleaning the Print Head Cap Area If the print head is clogged and automatic cleaning does not fix the issue, you can clean the print head and the area around the caps using the optional cleaning sticks (part number C13S090013).
  • Page 325 2. Open the printer covers. 3. Remove the protective piece as shown.
  • Page 326 4. Use a new cleaning stick to clean the drying prevention caps area as shown.
  • Page 327 Note: Do not press too hard on the area surrounding the caps. Doing so could damage the caps and may prevent them from functioning properly. 5. Hold the cleaning stick in a vertical position and wipe the inner areas of the drying prevention caps as shown.
  • Page 328 7. Hold the cleaning stick in a horizontal position and wipe the edges of the drying prevention caps with the flat surface as shown.
  • Page 329 8. Hold the cleaning stick in a vertical position and wipe the guides as shown.
  • Page 330 9. If there is any lint or dust in the drying prevention caps, remove it with the tip of the cleaning stick or a pair of tweezers.
  • Page 331 10. Use a new cleaning stick to wipe any dirt off of the wiper. 11. Wipe around the front of the wiper as shown.
  • Page 332 12. Wipe around the back of the wiper as shown. 13. Wipe the edges of the wiper as shown.
  • Page 333 14. Use a new cleaning stick to wipe any dirt off of the suction caps. 15. Hold the cleaning stick in a vertical position and wipe the outer areas of the suction caps as shown.
  • Page 334 16. Hold the cleaning stick in a horizontal position and wipe the edges of the suction caps with the flat surface as shown.
  • Page 335 17. Hold the cleaning stick in a vertical position and wipe the guides shown here.
  • Page 336 18. If there is any lint or dust in the suction caps, remove it with a cleaning stick or a pair of tweezers. 19. Replace the protective piece as shown.

  • Page 337: Moving Or Transporting Your Product

    If you need to move or transport your product, prepare it as described here. Moving the product assumes that you are moving it to another location on the same floor, without using elevators, ramps, or stairs. If you are moving the product between floors or to another building, contact Epson for support.
  • Page 338 Warning: The product is heavy and requires four or more people to move it. Use only the indicated locations to lift the product. Otherwise, the product may be damaged or you may be injured. Caution: During transportation and storage, follow these guidelines: •...
  • Page 339 • If you are transporting or storing the product below 14°F (–10°C), you must discharge the ink. See the link below for instructions. • Make sure the print head is capped (the print head is positioned at the far left) before storing the product.
  • Page 340 8. Turn the adjustable feet on the back of the product until they no longer tough the floor, then move the product to the new location. 9. After transporting the product, connect the power cable and turn on the product. 10.

  • Page 341: Discharging Ink

    12. Turn the adjustable feet until they touch the floor. Once the feet touch the floor, do not turn them more than half a turn (180 degrees) or print quality may decline. Discharging Ink Parent topic: Maintenance and Transportation Related concepts Print Head Cleaning Print Head Nozzle Check Related tasks...
  • Page 342 Note: The maintenance box needs enough capacity to discharge the ink. If the remaining capacity is low, replace the maintenance box first. 1. Turn on the printer. 2. Remove all of the paper from the printer. 3. Select > Maintenance > Keeping Preparation > Start. The ink begins to discharge.

  • Page 343: Solving Problems

    Uninstall Your Product Software Where to Get Help (U.S. and Canada) Where to Get Help (Latin America) Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support...

  • Page 344: Product Status Messages

    Installer, load the paper and then use the control panel. Paper setting in the printer driver is different from paper You can also use Epson Media Installer to change paper information information registered in the for paper that has not been loaded.

  • Page 345: Resetting Control Panel Defaults

    Turn the printer on and off several times. If the same error message is displayed on the LCD screen, contact Epson for support and provide them with the displayed service code. Parent topic:...

  • Page 346: Solving Printer Problems

    3. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.) Parent topic: Solving Problems Solving Printer Problems Check these sections if you have problems operating your product. Product Does Not Turn On or Turns Off Unexpectedly LCD Screen Shuts Off Media Does Not Cut Cleanly Red Light Shines Inside the Printer...

  • Page 347: Red Light Shines Inside The Printer

    We recommend that you change the preset password as soon as possible to prevent unauthorized access. If you forgot the administrator password you created during network setup, contact Epson for support. Parent topic:...

  • Page 348: Solving Network Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

  • Page 349: Network Software Cannot Find Product On A Network

    • Print a network connection report and check the codes and messages on the report to help determine the cause of the problem. • You may need to disable the firewall and any anti-virus software on your wireless router or access point.

  • Page 350: Product Does Not Appear In Mac Printer Window

    • Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non- ASCII characters. • Print a network connection report and check the codes and messages on the report to help determine the cause of the problem. •...

  • Page 351: Wired Network Connection Becomes Unstable

    Wired Network Connection Becomes Unstable When you connect the product to a wired network using a router or access point that supports IEEE 802.3az (Energy Efficient Ethernet), the connection may become unstable, you may be unable to connect to the product, and the communication speed may become slow. If you experience any of these issues, follow the steps below to disable IEEE 802.3az and then connect your product again.

  • Page 352: Solving Printing Problems

    Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router. • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing printing from a device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function.

  • Page 353: Print Head Moves But Nothing Prints

    • Check the model and specifications of the interface cable to see if the cable is appropriate for your computer and printer. • If you connected your printer to a USB hub, make sure it is a first-tier hub. If it still does not print, connect your printer directly to your computer instead of the hub.

  • Page 354: Paper Feeding Problems

    Paper Feeding Problems If you have problems feeding paper, try these solutions: • Make sure paper is loaded in the correct orientation. Load cut sheets vertically (short edge first). • For best results, follow these guidelines: • Use new, smooth, high-quality paper that is not damp, curled, creased, old, too thin, or too thick. •...

  • Page 355: Roll Paper Jam Problems

    • If paper feeds at an angle, make sure Detect Paper Skew is set to On in the Printer Settings menu. • If paper does not eject correctly, decrease the Paper Suction setting for the loaded paper type. • Make sure that paper is not jammed inside the product. •...
  • Page 356 Roll 1/Roll Roll 2 (not available on SureColor P6570E/T3770E)
  • Page 357 2. Open the printer covers. 3. Carefully slide the print head away from the paper jam as shown. Caution: Do not touch the print head unless you are removing a paper jam. Touching the print head or the surrounding cables may cause a static shock and damage the printer.
  • Page 358 4. Remove the jammed paper. Caution: Do not touch the rollers, ink absorbing areas, or ink tubes shown here or you may damage the printer.
  • Page 359 5. Close the printer covers. 6. If there is any paper left inside the printer, open the rear cover and remove the paper. 7. Turn the printer off and back on again.

  • Page 360: Cut Sheet Paper Jam Problems

    8. Cut the edge of the roll paper straight horizontally, then reload the roll paper. Note: Make sure to cut off any jagged or folded sections of paper. Parent topic: Solving Paper Problems Related tasks Cutting Roll Paper Manually Related topics Roll Paper Handling Cut Sheet Paper Jam Problems If cut sheet paper has jammed in the printer, follow the steps here to clear the jam.
  • Page 361 2. Carefully slide the print head away from the paper jam as shown. Caution: Do not touch the print head unless you are removing a paper jam. Touching the print head or the surrounding cables may cause a static shock and damage the printer. 3.
  • Page 362 Caution: Do not touch the rollers, ink absorbing areas, or ink tubes shown here or you may damage the printer. 4. Close the printer covers. 5. Turn the printer off and back on again. 6. Reload the paper, making sure it is not skewed. Parent topic: Solving Paper Problems...

  • Page 363: Paper Does Not Collect In The Basket Or Is Creased

    • If nozzles are still clogged after head cleaning at the strongest level, leave the product turned off overnight and check the nozzles again. If you still cannot clear the nozzles, contact Epson support. • If the printer has not been used for a long time, nozzles may be dried and clogged. Turn the printer on...

  • Page 364: Overall Print Quality Is Poor

    • Enable color management in the software application or in the printer driver. • If you are using non-Epson media, make sure you create a custom paper configuration for the media. • Check the quality setting that you selected in the printer driver. Using a faster printing method may...

  • Page 365: Lines Are Misaligned

    • If colors are uneven near the leading edge of the print, add a larger margin. In the print driver, you can also set Quality Options > Paper Edge Quality to Add Top Margin or Optimize Media Edge Print Quality. Parent topic: Solving Print Quality Problems Related concepts...

  • Page 366: Prints Are Wrinkled

    • If you are using non-Epson media, make sure you create a custom paper configuration for the media. • Make sure the Paper Size Check setting is set to On, or the printer may print outside the edges of the loaded paper and smear ink on the back of the print.

  • Page 367: Margins Appear In Borderless Prints

    • Make sure you are operating the printer at normal room temperature. The normal operating range for Epson special media is 59 to 77 °F (15 to 25˚C), 40 to 60% humidity. For information about other paper types, see the documentation supplied with the paper.

  • Page 368: Uninstalling Product Software - Windows

    • Windows 8.x: Navigate to the Apps screen and select Control Panel > Programs > Programs and Features. Select the uninstall option for your Epson product, then select Uninstall/Change. Note: If you see a User Account Control window, click Yes or Continue.

  • Page 369: Uninstalling Product Software - Mac

    Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.

  • Page 370: Where To Get Help (Latin America)

    (U.S.) or proimaging.epson.ca (Canada), select your product series and product, and click the Where to Buy button. Or call 800-GO-EPSON (800-463- 7766) in the U.S. or 800-807-7766 in Canada. Parent topic: Solving Problems Where to Get Help (Latin America) If you need additional help with your Epson product, contact Epson.
  • Page 371 Argentina (54 11) 5167-0300 0800-288-37766 Bolivia* 800-100-116 Brazil For the support phone number for your product, visit Epson's support website at epson.com.br/suporte, select your product, and click the Contact Us tab. Chile (56 2) 2484-3400 Colombia Bogota: (57 1) 602-4751...
  • Page 372 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink, paper, and accessories from an Epson authorized reseller. To find the nearest reseller, visit latin.epson.com or call your nearest Epson sales office.

  • Page 373: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 374: Mac System Requirements

    Note: For the latest product software available for your operating system, visit the Epson support site at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Latin America), select your product, and select Downloads. Parent topic: Technical Specifications Mac System Requirements To use your product and its software, your Mac should meet these requirements.

  • Page 375: Paper Specifications

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 376: Printable Area Specifications

    Related references Supported Paper Widths Printable Area Specifications In the illustrations below, the gray area represents the printable area; the white arrow indicates the direction in which the paper is ejected. If the margin set in an application is larger than the following setting values, sections beyond the specified margins are not printed.
  • Page 377 Matte Paper in CAD/Line Drawing mode, the default top and bottom margins are 0.12 inch (3 mm). ** The maximum printable length using the Epson driver on Windows is 298 feet (91 m). To print longer images, you need to use third-party banner printing software and select Roll Paper (Banner) as the Source setting in the printer driver.

  • Page 378: Ink Specifications

    Related references Supported Paper Widths Ink Specifications Note: This product is designed to work with genuine Epson inks. Non-Epson ink or any other ink not specified for this printer could cause damage not covered by Epson's warranties. Type Dedicated ink cartridges...

  • Page 379: Dimension Specifications

    Temperature Transporting: –4 to 140 °F (–20 to 60 °C) • 72 hours at 140 °F (60 °C) • 4 days at –4 °F (–20 °C) • 1 month at 104 °F (40 °C) Uninstalled: –4 to 104 °F (–20 to 40 °C) •...

  • Page 380: Electrical Specifications

    Depth Printing: 32.63 inches (829 mm) with paper basket open Storage: 19.64 inches (499 mm) Height 38.38 inches (975 mm) Weight (includes maintenance boxes and roll spindles) (without ink or optional SureColor P6570E/T3770E: Approximately 254 lb (114kg) equipment) SureColor P6570D/P6570DE/T3770D/T3770DE: Approximately 260 lb (118 kg) SureColor T5770D: Approximately 302 lb (137 kg) SureColor P8570D/T7770D: Approximately 342 lb (155 kg)

  • Page 381: Environmental Specifications

    Environmental Specifications Temperature Operating: 50 to 95 °F (10 to 35 °C) Operating (recommended): 59 to 77 °F (15 to 25 °C) Storage (before unpacking): –4 to 140 °F (–20 to 60 °C) • 120 hours at 140 °F (60 °C) •...

  • Page 382: Interface Specifications

    Temperature and humidity Operating: (diagonal lines represent recommended range) range Parent topic: Technical Specifications Interface Specifications USB Interface High-Speed USB port compatible with USB 2.0 specification (for connection of non-encrypted USB drive for printing) SuperSpeed USB port compatible with USB 3.2 Gen 1 Type B (USB port for computer) Network Interface 100BASE-TX /1000BASE-T/IEEE802.11b/g/n/ac...

  • Page 383: Network Interface Specifications

    Network Interface Specifications Wi-Fi Standards IEEE802.11b/g/n; IEEE802.11n (2.4 GHz, HT20 only) IEEE802.11a/n/ac (5 GHz) [W52 (CH36 to CH48) and W53 (CH52 to CH64) are for indoor use only] Securities WEP (64/128bit) WPA-PSK (TKIP) WPA2-PSK (AES) (complies with WPA2 standards with support for WPA/WPA2 Personal) WPA3-SAE WPA2-Enterprise (AES) (EAP-TLS/PEAPTLS/PEAPMSCHAPv2/EAP-...

  • Page 384: Safety And Approvals Specifications

    Technical Specifications Safety and Approvals Specifications United States Safety: UL62368-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 62368-1 EMC: ICES-003 Class B This equipment contains the following wireless module: • Manufacturer: Epson • Type: J26H005...
  • Page 385 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 386: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S.) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 387 • Make sure the plug is fully inserted into the outlet. • Do not connect the power cable to a power strip or a multi-outlet extension cord; otherwise an electric shock or fire could occur. Supply power directly from a household power outlet (100 V AC). •...
  • Page 388 • Do not attempt to move the product while the casters are secured or the feet are lowered. Doing so may cause the product to fall and cause damage or personal injury. • When moving the product, make sure it is turned off, the power cables are unplugged from the outlets, and all connecting cables have been removed.

  • Page 389: Lcd Screen Safety Instructions

    • Make sure to remove the protective film from the LCD screen before operating; otherwise it may not respond. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.

  • Page 390: Wireless Connection Safety Instructions

    • Do not subject your product to sudden changes in temperature or humidity; this may cause condensation to develop inside the LCD screen and degrade its performance. • The LCD screen may contain a few small bright or dark spots, and may display uneven brightness. These are normal and do not indicate that the screen is damaged in any way.

  • Page 391: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
  • Page 392 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure:...
  • Page 393 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 394: Trademarks

    (other than a change to Epson's address) in this Agreement, Epson will obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you...
  • Page 395 Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third...
  • Page 396 3/23 CPD-61762R2 Parent topic: Copyright Notice...

This manual is also suitable for:

Surecolor p8570 seriesSurecolor t3770 seriesSurecolor t5770 seriesSurecolor t7770 seriesSurecolor p6570dSurecolor p6570de ... Show all

Table of Contents