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Philips Q Line 32BDL3650Q User Manual
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Philips Q Line 32BDL3650Q User Manual

Professional display solutions
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Professional
Display Solutions
Q Line
32BDL3650Q
User Manual (English)
www.philips.com/ppds

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Summary of Contents for Philips Q Line 32BDL3650Q

  • Page 1 Professional Display Solutions Q Line 32BDL3650Q User Manual (English) www.philips.com/ppds...

  • Page 2: Table Of Contents

    11.2. Troubleshooting ..........63 4.1. Connecting External Equipment 12. Technical Specifications ..........64 (Multimedia Player) .........24 4.2. Connecting a PC ..........24 Warranty policy for Philips Professional Display Solutions .................66 4.3. Connecting Multiple Displays in a Daisy- chain Configuration ........25 Index ..................68 4.4.

  • Page 3: Safety Instructions

    When turning off the display by detaching the power cord, wait 6 seconds before re-attaching the power cord for normal operation. • Ensure the use of an approved power cord provided by Philips at all times. If your power cord is missing, please contact your local service center. •...
  • Page 4 32BDL3650Q Environmental absolute ratings Item Min. Max. Unit Storage temperature °C Operation temperature °C Glass Surface temperature °C (Operation) Storage humidity % RH Operating humidity % RH • LCD panel temperature need to be 25 degrees Celsius at all time for better luminance performance. •...
  • Page 5 32BDL3650Q Read and follow these instructions when connecting and using your display: • Unplug the display if you are not going to use it for an extensive period of time. • Unplug the display if you need to clean it with a slightly damp cloth. The screen many be wiped with a dry cloth when the power is off.
  • Page 6 32BDL3650Q TPV USA Corp 6525 Carnegie Blvd #200 Charlotte, NC 28211...
  • Page 7 32BDL3650Q Polish Center for Testing and Certification Notice The equipment should draw power from a socket with an attached protection circuit (a three-prong socket). All equipment that works together (computer, display, printer, and so on) should have the same power supply source. The phasing conductor of the room’s electrical installation should have a reserve short-circuit protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).
  • Page 8 32BDL3650Q Information for U.K. only WARNING - THIS APPLIANCE MUST BE EARTHED. Important: This apparatus is supplied with an approved moulded 13A plug. To change a fuse in this type of plug proceed as follows:+ 1. Remove fuse cover and fuse. 2.
  • Page 9 32BDL3650Q China RoHS 根据中国大陆《电器电子产品有害物质限制使用管理办法》，以下部分列出了本产品中可能包含的有害 物质的名称和含量。 有害物质 部件名称 铅 汞 镉 六价铬 多溴联苯 多溴二苯醚 (Pb) (Hg) (Cd) (Cr (VI)) (PBB) (PBDE) 外壳 液晶显示屏 电路板组件* 电源适配器 电源线/连接线 遥控器 本表格依据SJ/T 11364 的规定编制。 *: 电路板组件包括印刷电路板及其构成的零部件，如电阻、电容、集成电路、连接器等。 O: 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572规定的限量要求以下。 X: 表示该有害物质至少在该部件的某一均质材料中的含量超出GB/T 26572规定的限量要求。 上表中打“X”的部件， 应功能需要， 部分有害物质含量超出GB/T 26572规定的限量要求， 但符合欧盟 RoHS法规要求...
  • Page 10 Please find out about the local regulations on how to dispose of your old display from your local Philips dealer. (For customers in Canada and U.S.A.) This product may contain lead and/or mercury.
  • Page 11 For more information about E -waste please visit http://www.india.philips.com/about/sustainability/recycling/index.page and to know where you can drop off your waste equipment for recycling in India please contact on below given contact details.
  • Page 12 32BDL3650Q Batteries For EU: The crossed-out wheeled bin implies that used batteries should not be put to the general household waste! There is a separate collection system for used batteries, to allow proper treatment and recycling in accordance with legislation. Please contact your local authority for details on the collection and recycling schemes.

  • Page 13: Unpacking And Installation

    32BDL3650Q Unpacking and Installation 2.1. Unpacking • This product is packed in a carton, together with the standard accessories. • Any other optional accessories will be packed separately. • As this product is high and heavy, the operation of moving the device is recommended to be performed by two technicians. •...
  • Page 14 32BDL3650Q • Place the display vertically and its weight should spread evenly on the surface. • Please keep vertically, no bending and torsion during moving the display.

  • Page 15: Package Contents

    IR sensor cable • USB cover x1 * The supplied power cord varies depending on destination. • Cable Clip x 2PCS • Philips logo plate Power Cord RS232 Cable RS232 Daisy IR Sensor Cable Chain Cable USB Cover Cable Clip...

  • Page 16: Mounting On A Wall

    32BDL3650Q 2.4. Mounting on a Wall To mount this display on a wall, a standard wall-mounting kit (commercially available) is required. It is recommended that you use a mounting interface that complies with TUV-GS and /or UL1678 standard in North America. Protective Sheet VESA Grid Table...

  • Page 17: Parts And Functions

    32BDL3650Q Parts and Functions 3.1. Control Panel [ ] button [MENU] button Press this button to turn the display On or turn the Return to the previous menu while the OSD menu is On. display to standby mode. This button can also be used to activate the OSD menu when the OSD menu is Off.

  • Page 18: Input/Output Terminals

    32BDL3650Q Input/Output Terminals 3.2. AUDIO OUT MICRO SD USB2.0 500mA USB2.0 500mA USB3.0 900mA USB3.0 900mA RJ45 RS232 RS232 IR-IN IR-OUT HDMI 1 IN HDMI 2 IN DVI-I IN PC LINE IN AC IN USB 3.0/ USB 3.0 AC power input from the wall outlet. Connect to a USB storage device.

  • Page 19: Remote Control

    32BDL3650Q 3.3. Remote Control [ ] INFO button Show Information OSD. 3.3.1. General functions NAVIGATION buttons Root Menu: Go to the OSD of Smart picture. Main Menu: Move the selected item up to make adjustment. IR Daisy Chain Menu: Increase the controlled Group ID number.
  • Page 20 32BDL3650Q 3.3.2. ID Remote Control Press the [ID] button and the red LED blinks twice. 1. Press [ID SET] button for more than 1 second to enter the Set remote control ID number when using several displays. ID Mode. The red LED lights up. Press the [ID SET] button again will exit the ID Mode.
  • Page 21 5. All media or pdf files should be put at the folder, which is named “philips” with sub-folder, under the root directory of the specified storage (internal/USB/ SD Card). All sub-folders (video/photo/music/pdf) are named by media types and shouldn’t be changed.
  • Page 22 32BDL3650Q moving the vertical scroll bar up or down. Press for moving the horizontal scroll bar left or right. 3. For PDF files Press to go to the next page. Press to go to the previous page. ] button Confirm an entry or selection. ] BACK button Return to the previous page or exit from the previous function.

  • Page 23: Inserting The Batteries In The Remote Control

    32BDL3650Q 3.4. Inserting the batteries in the remote control The remote control is powered by two 1.5V AAA batteries. To install or replace the batteries: 1. Press and then slide the cover to open it. 2. Insert the batteries with the correct polarity (+) and (–). 3.

  • Page 24: Using The Remote Sensor And Power Indicator

    32BDL3650Q 3.7. Using the remote sensor and power indicator 1. Push the lens to the left to have better remote control performance and make it easy to observe the power status. 2. Pull the lens to the right before mounting the display for video wall application. 3.

  • Page 25: Usb Cover

    32BDL3650Q 3.8. USB Cover • Use the USB cover and screws to cover the USB stick. 1. Plug in the USB device and insert the micro SD card. 2. Use the screw provided to fix the USB cover. • Maximum USB stick size recommended: 20(W)x10(H)x60(L) mm...

  • Page 26: Connecting External Equipment

    32BDL3650Q Connecting External Equipment 4.1. Connecting External Equipment (Multimedia Player) 4.1.1. Using HDMI video input HDMI IN Multimedia Player [HDMI IN] HDMI Out 4.2. Connecting a PC 4.2.1. Using DVI input DVI-I IN PC LINE IN Audio Out DVI Out [AUDIO IN] [DVI IN] 4.2.2.

  • Page 27: Connecting Multiple Displays In A Daisy-Chain Configuration

    32BDL3650Q 4.3. Connecting Multiple Displays in a Daisy-chain Configuration You can interconnect multiple displays to create a daisy-chain configuration for applications such as a menu board. 4.3.1. Display control connection Connect the [RS232 OUT] connector of DISPLAY 1 to the [RS232 IN] connector of DISPLAY 2. DISPLAY 1 DISPLAY 2 [RS232]...

  • Page 28: Wire-Connecting To Network

    32BDL3650Q 4.6. Wire-connecting to Network INTERNET ROUTER [RJ-45] [RJ-45] Network Settings: 1. Switch the router on and enable its DHCP setting. 2. Connect the router to this display with an Ethernet cable. Setup 3. Press [ ] HOME button on the remote control, then select Connect to network 4.

  • Page 29: Operation

    Storage: display current PD Android storage information. 5.2. Change Picture Format Help: display the QR code to link to Philips support website. You can change the picture format to suit the video source. Each video source has its available picture formats.
  • Page 30 32BDL3650Q 3.1) Ethernet page 3.2) Wi-Fi: this is an optional feature, Wi-Fi can only be enabled when an external Wi-Fi USB dongle is inserted. 4) Storage: 5) Help page: Display the QR code to link to Philips support website.

  • Page 31: Media Player

    The pencil icon means the playlist is non-empty. Clear all 4. If an empty playlist is chosen, the app will guide you through selecting the media source. All media files should be placed in /philips/ of root directory. For example, videos in /philips/video/...
  • Page 32 32BDL3650Q 7.1 In the slidebar, the following functions are available: 5. If you select “USB” storage, the app will guide you - Select all: select all storage files. through selecting the USB device. - Delete all: delete all playlist files. - Add/Remove: update playlist from source.
  • Page 33 Slideshow Effect: photo slideshow effect (right to left, becomes black when playing music file. fold corner or none). Step 2. Copy “mpplaylistX.txt” to “philips” folder of Effect Duration: photo effect duration (5 seconds, 10 internal storage. You may use FTP to do this.
  • Page 34 32BDL3650Q Step 3. Prepare media files to “photo”, “video” and “music” folder under “philips” folder, internal storage only. Ex. /storage/emulated/legacy/philips/photo/xxx. /storage/emulated/legacy/philips/video/yyy. /storage/emulated/legacy/philips/photo/zzz. Step 4. Start media player app, it will automatically import media player text file. Note: Once the playlist file (text) is imported, if user changes playlist via remote control, this change will not be written on playlist text file.

  • Page 35: Browser

    32BDL3650Q 5.5. Browser 4. Press Option then a list will pop up on the left side. Import: Import the file of URL list Before using this feature, ensure that the system is connected Export: Export the file of URL list successfully to the network.
  • Page 36 32BDL3650Q • Import the browser file and the URL will be listed on the screen. 5. Press the “OK” button to save the URL record. • The file format supported for import is “.txt”. 6. If you select a non-empty item from the URL list, a message will appear asking if you want to edit or play the URL.
  • Page 37 If network state is always connected, the webpage won’t reload after 60 seconds. Step 2. Copy bookmarklist.txt to “philips” folder of your internal storage. You may use FTP to do this. File path: /storage/emulated/legacy/philips (for DL, Ex. /storage/emulated/legacy/philips/bookmarklist.txt Step 3.
  • Page 38 32BDL3650Q If network is disconnected while osd schedule opens browser app, browser app will automatically open Url 1 address home page in local storage. Note: a. Browser app can only save Url 1 address home page data, other Url 2 to Url 7 cannot be saved. b.

  • Page 39: Pdf Player

    4. If an empty playlist is chosen, the App will guide you through selecting the media source. Days of the week: All media files should be placed in /philips/ of root „ Set Sunday, Monday, Tuesday, Wednesday, directory. Thursday, Friday, Saturday.
  • Page 40 Ex. pdfplaylist1.txt, pdfplaylist2.txt Content: 7. If “Sort” is selected, you can customize the file order Step 2. Copy pdfplaylistX.txt to “philips” folder of internal severally. storage. You may use FTP to do this. File path : /storage/emulated/legacy/philips (for DL, Ex.
  • Page 41 32BDL3650Q Note: Once the playlist file (text) is imported, any changes made through the remote control will not be recorded in the playlist text file. Media Hotkey: Play: Playback file. Pause: Pause playback. Fast forward: go to the next page. If the page is at end of the file, it will go to the next file.

  • Page 42: Cmnd & Play

    32BDL3650Q 5.8.2. Configure custom source 5.7. CMND & Play Access Android settings -> Signage Display -> Source settings 1) Server -> Custom App Setup CMND & Play server address 2) Account Setup CMND & Play account 3) PIN Code Setup CMND & Play PIN code (4) Version There are two options, Ver.2 and Ver.3 Ver.
  • Page 43 32BDL3650Q After setup, the screen shows App’s name. 5.8.4. Force restart custom app Force restart the selected app when it is down or not responding...

  • Page 44: Setting Ui

    32BDL3650Q Setting UI 6.1. Settings All available Wi-Fi are listed. Enter PD settings by clicking “Settings” icon in Admin mode. Tap a network to connect. A lock icon is shown beside the network that requires password. Setting menu consists of the following items: Tap advanced options for more detail options, such as Static (1).

  • Page 45: Connected Devices

    32BDL3650Q The IP Address, Netmask, DNS Address and Gateway settings are assigned by DHCP server, they are not modifiable. If connection is successful, it will show current network settings. Quick option on listed networks. User can connect, forget or modify a network. Static IP User can assign device’s IP Address, Netmask, DNS address and Gateway settings of Ethernet in Static IP connection...

  • Page 46: Signage Display

    32BDL3650Q Files received via Bluetooth Click “FORGET” to remove the bootanimation.zip already stored in /data/local/bootanimation/ folder. Shows the files received via Bluetooth. 6.4.1.1. Server Settings 6.4. Signage Display Settings -> Signage Display -> Server Settings Settings for signage display features. Email Notification Settings ->...
  • Page 47 32BDL3650Q Gmail Security Settings remote control server, please enter the PIN code provided by the server. If you are using Gmail but cannot sent out E-mail, please check Google Account Security Setting in website: https:// Bind status: www.google.com/settings/security/lesssecureapps. And turn on “Access for less secure apps”.
  • Page 48 32BDL3650Q (5). Content CMND & Play APK supports content playback from internal storage (select “Internal Storage”) and external storage (select “SD card” or “USB storage”). CMDN & Play APK will search content from selected storage. System default is set to internal storage. Please note that external storage cannot be removed (plug-out) when CMND &...
  • Page 49 Use to clear all data under {storage}/philips/ folder in for proxy serer, enable the checkbox for these items. internal and external storage (1). All: Clear philips/ folder in internal storage, USB and SD card. (2). Internal Storage Clear philips/ folder in internal storage only. SICP Network Port (3).
  • Page 50 Note: If the selected storage (internal storage, USB or SD card Auto restart external storage) does not contain philips/ folder, the system will create it automatically. Set a specific time for the system to auto restart everyday. All available storage medium are listed for user to select.
  • Page 51 (2). Enter a new password. Source is internal storage. Check if there is CMS file in FTP. If there is no CMS file in FTP, check philips/ folder in source storage. Source is external storage (SD card or USB storage) Check CMS file in root directory of storage.

  • Page 52: Apps

    32BDL3650Q 6.6. Display 6.4.4. Misc. TeamViewer support 6.6.1. Font size Enable or disable TeamViewer support. TeamViewer will send a virtual HOME key to open Admin mode. Default is enable. Set system default font size. TeamViewer Host APKs will auto install into system. Otherwise, system will remove them if user disable “TeamViewer Support”.

  • Page 53: About

    32BDL3650Q 6.8.3. Virtual keyboard Control each IME detail settings. Manage keyboards to enable or disable IMEs. If the system has only one IME installed, user cannot disable it. At last one IME in system is necessary. 6.8.4. Physical keyboard Settings of physical keyboard. 6.8.5.

  • Page 54: Osd Menu

    32BDL3650Q OSD Menu 7.2. OSD Menu Overview An overview of the On-Screen Display (OSD) structure is 7.2.1. Picture menu shown below. You can use it as a reference for further adjustment of your display. Picture Brightness 7.1. Navigating the OSD Menu Screen Contrast Audio...
  • Page 55 32BDL3650Q Color temperature NOTE: VGA input only. Adjust the color temperature. Clock The image becomes reddish as the color temperature Press + button to expand the width of the image on the decreases, and becomes bluish as the color temperature screen to the right.
  • Page 56 32BDL3650Q Auto adjust Speaker Setting Press “Set” to detect and adjust H position, V position, Clock, Turn internal speaker {On}/{Off}. Phase automatically. 7.2.4. Configuration 1 menu NOTE: VGA input only. Screen reset Picture Switch on state Force on Reset all settings in the Screen menu to factory preset values. Screen Panel saving Action...
  • Page 57 (In primary mode, IR key • {User} – Static Philips logo will not be shown, only user- will always be processed regardless of the monitor ID/ selected boot animation will be shown in Android group settings).
  • Page 58 32BDL3650Q Off timer control, and will only receive the control signal from the primary display via RS232 connection. Set automatic power off time (in hours). • {Lock All} / {Lock all but Volume} / {Lock all but Power} Date and time / {Lock all except PWR &VOL} - Lock the remote control Adjust the current date and time for the display’s internal function of this display.
  • Page 59 32BDL3650Q HDMI One Wire Power Off Allow user to set multiple devices to standby mode by pressing the power button. This function is only available when HDMI CEC is enabled. Language Select the language used in the OSD menu. The options are: English/Deutsch/ 简体中文 /Français/ Italiano/Español/Pyccкий/Polski/Türkçe/ 繁體中文...

  • Page 60: Supported Media Formats

    32BDL3650Q Supported Media Formats USB Multimedia Formats Video format Video Codec Resolution Bit Rate MPEG1/2 1080P@60fps 80Mbps MPEG4 1080P@60fps 40Mbps H.263 1080P@60fps 40Mbps H.264 4k2k@60fps 135Mbps H.265 4K2K@60fps 100Mbps 1920x1080@60fps 50Mbps 4K2K@60fps 100Mbps Audio format Audio Codec Sampling Rate: Channel Bit Rate MPEG1/2/2.5 Layer3 8KHz~48KHz...

  • Page 61: Input Mode

    32BDL3650Q Input Mode Timing support: Item Resolution H.Freq. (KHz) V.Freq. (Hz) 720×400 @70Hz DOS 31.469 70.087 640×480 @60Hz DMT 31.469 59.94 640×480 @67Hz MAC 66.667 640×480 @72Hz DMT 37.861 72.809 640×480 @75Hz DMT 37.5 800×600 @56Hz DMT 35.156 56.25 800×600 @60Hz DMT 37.879 60.317 800×600 @72Hz DMT...

  • Page 62: Pixel Defect Policy

    However, pixel or sub-pixel defects on the PDP / TFT panels used in Plasma- & LCD- displays are sometimes unavoidable. No manufacturer can guarantee that all panels will be free from pixel defects, but Philips guarantees that any Plasma- &...

  • Page 63: Dark Dot Defects

    10.6. Pixel Defect Tolerances In order to qualify for repair due to pixel defects during the warranty period, a PDP / TFT panel in a Philips Plasma / LCD- display must have pixel or sub-pixel defects exceeding the tolerances listed in the following table.

  • Page 64: Cleaning And Troubleshooting

    32BDL3650Q HOW TO AVOID MURA Although we can not guarantee the complete eradication of Mura every time, in general the appearance of Mura can be minimized by these methods: • Lower the backlight brightness • Use a screen saver • Reduce the ambient temperature around the unit 11.

  • Page 65: Troubleshooting

    32BDL3650Q 11.2. Troubleshooting Symptom Possible Cause Remedy No picture is displayed 1. The power cord is disconnected. 1. Plug in the power cord. 2. The main power switch on the back of 2. Make sure the power switch is the display is not switched on. switched on.

  • Page 66: Technical Specifications

    32BDL3650Q Technical Specifications Display: Item Specifications Screen Size (Active Area) 800.1 mm / 31.5 inch Aspect Ratio 16:9 Number of pixels 1920 (H) x 1080 (V) Pixel pitch 0.36375 (H) x 0.36375 (V) [mm] Displayable colors 8 bits, 16.7 Million colors Brightness (typical) 350 cd/m Contrast ratio (typical)
  • Page 67 32BDL3650Q General: Item Specifications Power Input 100 - 240V~, 50/60Hz Power Consumption (Max) 100 W Power Consumption (Typ.) 50 W Power Consumption (Standby mode & Off <0.5 W mode) AC Switch Off Mode (W) Dimensions (Without Stand) [W x H x D] 726.5 x 425.4 x 69.1 mm(AC)/65.1 mm(Wall mount) Weight (Without Stand) 5.7 Kg...

  • Page 68: Warranty Policy For Philips Professional Display Solutions

    LIMITED WARRANTY In the unlikely event the product requires service, we will arrange for your Philips product to be serviced free-of-charge within the warranty period, provided that the product was used in accordance with the user manual (e.g. in the intended environment).
  • Page 69 Warranty period for PHILIPS signage display is listed as below, for areas not covered in this table, please follow their warranty statement. Standard warranty period for PHILIPS signage display is listed as below, for areas not covered in this table, please follow the local warranty statement.

  • Page 70: Index

    Unpacking and Installation 11 USB Cover 23 AC Switch Cover 23 Using the remote sensor and power indicator 22 Browser 33 Warranty policy for Philips Professional Display Solutions Cleaning and Troubleshooting 62 CMND & Play 40 Connecting External Equipment 24 Control Panel 15...
  • Page 71 This product has been manufactured by and is sold under the responsibility of Top Victory Investments Ltd., and Top Victory Investments Ltd. is the warrantor in relation to this product. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license.

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