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Sony KDL-32EX710 Service Manual
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Sony KDL-32EX710 Service Manual

Sony KDL-32EX710 Service Manual

Lcd digital color tv
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HISTORY INFORMATION FOR THE FOLLOWING MANUAL:
SERVICE MANUAL
AZ1-L
Chassis
ORIGINAL MANUAL ISSUE DATE: 7/2010
Version
Date
Subject
1.0
7/26/2010
No revisions or updates
LCD Digital Color TV
9-888-346-01

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Summary of Contents for Sony KDL-32EX710

  • Page 1 HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL AZ1-L Chassis ORIGINAL MANUAL ISSUE DATE: 7/2010 Version Date Subject 7/26/2010 No revisions or updates LCD Digital Color TV 9-888-346-01...
  • Page 2 Self Diagnosis Supported model SERVICE MANUAL AZ1-L Chassis LCD Digital Color TV 9-888-346-01...
  • Page 3 MODEL LIST MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION KDL-32EX710 RM-YD033 KDL-46EX710 RM-YD033 KDL-32EX710 RM-YD055 KDL-46EX710 RM-YD055 KDL-32EX710 RM-YD055 KDL-46EX711 RM-YD033 KDL-46EX711 RM-YD055 KDL-40EX710 RM-YD033 KDL-46EX713 RM-YD055 KDL-40EX710 RM-YD055 KDL-40EX710 RM-YD055 KDL-55EX710 RM-YD033 KDL-40EX713 RM-YD055 KDL-55EX710 RM-YD055 KDL-55EX711 RM-YD033 KDL-55EX711 RM-YD055...

  • Page 4: Table Of Contents

    1-1. Table-Top Stand Assembly Removal ..........................12 1-2. Rear Cover, Under Cover, Vesa Brackets, AC Inlet, Switch Unit and Power Switch Removal........13 1-2-1. KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713 Only ..................13 1-2-2. KDL-55EX710/55EX711/55EX713 Only ............................ 14 1-3. Speakers, Speaker Brackets, Bottom Frame and HLR Board Removal ...............17 1-4.
  • Page 5 2-2-5. Reconnecting All Cables ................................27 2-3. White Balance Adjustments ............................28 2-4. Resetting the TV to Factory Condition ...........................29 2-4-1. Resetting the TV to Factory Condition Using Service Mode ...................... 29 SEC 3. Diagrams ...................................30 3-1. Circuit Boards Location ..............................30 3-2. Block Diagram ................................31 KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

  • Page 6: Specifications

    “PlayStation” is a registered trademark and Multimedia Interface are trademarks or Television system NTSC: American TV standard “PS3” is a trademark of Sony Computer registered trademarks of HDMI Licensing ATSC (8VSB terrestrial): ATSC compliant 8VSB Entertainment Inc. LLC in the United States and other countries.
  • Page 7 Connecting cables / Support Belt Kit / Wall-Mount Bracket *2 Download Acquisition Mode (DAM) is used for software updates and/or collecting data for TV Guide On Screen. • Optional accessories availability depends on its stock. • Design and specifications are subject to change without notice. KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

  • Page 8: Warnings And Cautions

    Components identified by shading and ! mark on the exploded views are critical for safe operation. Replace all components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. It is essential that all critical parts be replaced only with the part number specified in this manual to prevent electric shock, fire, or other hazard.
  • Page 9 Les composants identifies par une trame et par une marque ! sur les schemas de principe, les vues explosees et les listes de pieces sont d’une importance critique pour la securite du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony.

  • Page 10: Safety-Related Warning

    8) Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short. 9) Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS). 10) During the repair, DO NOT leave the Power On for more than 1 hour while the TV is face down on a cloth. KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

  • Page 11: Safety Check-Out

    Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described Figure A. Using an AC voltmeter to check AC leakage. below. KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...
  • Page 12 Try both slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure B). KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

  • Page 13: Self Diagnosis Functions

    Number of times Item Description Standby LED blinks Possible Location RGB_SEN RGB Sensor ACK Error GE3C (Power) Board (KDL-32EX710 Only) Main Power GE3A (Power) Board (KDL-40EX710/40EX713/46EX710/46EX711/46EX713 Only) MAIN_POWER Over Voltage Protection GE2B (Power) Board (KDL-55EX710/55EX711/55EX713 Only) BAL Board BAL Board...
  • Page 14 SELF DIAGNOSIS FUNCTIONS STANDBY LED FLASH COUNT 2 times 5 times LED ON 0.3 sec. Ambient Sensor/ Picture Off / Standby LED Power LED LED OFF LED OFF 0.3 sec. (IR) Infrared Receiver Timer LED 3 sec. KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...
  • Page 15 010 RESERVED -------------- -------------- -------------- 00 011 RESERVED 12345-00333-06789 12345-00333-06789 Panel operation time by hour (MAX:65535) Panel operation time by hour (MAX:65535) Boot count (MAX:65535) Boot count (MAX:65535) Total operation time by hour (MAX:65535) Total operation time by hour (MAX:65535) KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...
  • Page 16 2. To clear the Panel operation time: Press the Channel Channel EXITING THE SELF CHECK DIAGNOSTIC SCREEN 1. To exit the Self Diagnostic screen, turn off the power to the TV by pressing the POWER button on the remote or the POWER button on the TV. KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

  • Page 17: Sec 1. Disassembly/Part Number Information

    (ALL EXCEPT KDL-55EX710/55EX711/55EX713) 4-170-479-01 COVER, NECK (LL3A FRONT) For product protection and safety reasons, Sony strongly recommends that you use the screws provided with the TV (KDL-55EX710/55EX711/55EX713 ONLY) CAUTION: These screws cannot be used to secure the TV to the...

  • Page 18: Rear Cover, Under Cover, Vesa Brackets, Ac Inlet, Switch Unit And Power Switch Removal

    D Remove 1 screw from Rear Cover to detach from Side Jack Area E Remove screws from Rear Cover to detach from Panel Brackets 4 from KDL-32EX710/40EX710/40EX713 Only 6 from KDL-46EX710/46EX711/46EX713 Only F Carefully lift Rear Cover from bottom side to detach from Bezel...

  • Page 19: Kdl-55Ex710/55Ex711/55Ex713 Only

    CAUTION: The 55 inch models use a Metal type Rear Cover. Use care when handling the cover (Check the Sony Electronics Service Information website for any additional service related issues for this model.) to avoid the sharp edges. Gloves are recommended when handling the rear cover.
  • Page 20 (Control button hole/Under Cover area/Side Jack hole) OK to grab OK to grab but areas have sharp edges. Use caution when handling. Do Not grab. Areas marked with Red have sharp edges and can easily bend. Use caution when handling (Note edge area) KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...
  • Page 21 REATTACHING THE REAR COVER (KDL-55EX710/55EX711/55EX713 ONLY) Ne les remplacer que par une piece portant le these components are repaired and/or replaced. with part number specified. numero specifie. See Appendix A: Encryption Key Components in the back of this manual. KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

  • Page 22: Speakers, Speaker Brackets, Bottom Frame And Hlr Board Removal

    1 from KDL-32EX710 Only 2 from all models except KDL-32EX710 Only B Lift up Speaker Bracket Right to detach from Bezel C Remove 2 screws from Speaker to detach from Speaker Bracket Right...

  • Page 23: Ge3C/Ge3A/Ge2B (Power) Boards, Bal Board, Hms2 Board, Lens And Panel Removal

    E Slide Side Jack Bracket to right-side to remove from BAL Board (KDL-40EX710 ONLY) F Slide Panel Brackets up, then out to detach from LCD Panel X-2549-541-1 BEZEL (40) ASSEMBLY (KDL-40EX713 ONLY) 4 from KDL-32EX710/40EX710/40EX713 Only X-2549-140-1 BEZEL (46) ASSEMBLY 6 from KDL-46EX710/46EX711/46EX713/55EX710/55EX711/55EX713 Only (KDL-46EX710 ONLY) X-2549-617-1...

  • Page 24: Cleaning The Lcd Panel

    CAUTION: When cleaning the TV, be sure to unplug the power cord to avoid any chance of electric shock. (Check the Sony Electronics Service Information website for any additional service related issues for this model.) Clean the cabinet of the TV with a dry soft cloth.

  • Page 25: Accessories And Packaging

    1-8. ACCESSORIES AND PACKAGING 4-261-922-01 FLYER, BIV 3-299-071-04 FLYER, SAFETY (KDL-46EX711/55EX711 ONLY) 4-171-791-12 MANUAL, INSTRUCTION 4-182-211-01 GASKET (KDL-46EX711 ONLY) (KDL-32EX710/40EX710/40EX713/55EX710/55EX711/55EX713 ONLY) 4-178-827-35 MANUAL, INSTRUCTION (SPANISH VERSION) 1-487-194-13 INFRARED RECEIVER SENSOR (KDL-32EX710/40EX710/46EX710/55EX710 ONLY) 4-179-970-02 SHEET, INSULATOR (G6B) 4-178-827-41 MANUAL, INSTRUCTION (ENGLISH VERSION) (KDL-55EX710/55EX711/55EX713 ONLY)

  • Page 26: Wire Dressing

    DISASSEMBLY/PART NUMBER INFORMATION 1-11. WIRE DRESSING 1-11-2. KDL-40EX710/40EX713 ONLY 1-11-1. KDL-32EX710 ONLY 1-11-3. KDL-46EX710/46EX711/46EX713 ONLY 1-11-4. KDL-55EX710/55EX711/55EX713 ONLY KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

  • Page 27: Sec 2. Service Adjustments

    <SUB> DM1.301J00AA SM1.010W00AA POWER M2.105C SB1.000W00AA DD1.016J00AA SD1.010W00AA (DM1. 3 01J00AA) RF01.05 WP00.521J00AA ID1C117081 ID1C117081 LTY320AB01 PID04020000 WF:2.0.0.99 <BEM> DISPLAY WF:0B BM1.012W00LU Camera FW BB1.000W00LU Camera FW BD1.011J46LUX ---.--------- Onscreen cursor and select button Sample Service Menu VOLUME+ RM-YD033 KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

  • Page 28: Viewing The Service Menus

    6. To change the Data Value, press to increase the Data Value or to decrease the Data Value. CHASSIS Press MUTING then press to Write the changes. CXD2813R 8. To exit service mode, press HOME or turn the TV power off. H_DET_NOSIG_CNT 1 KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

  • Page 29: Adjustments After Replacing The Bal Board Or Lcd Panel

    Press the following buttons on the Remote Commander 5. Using the table, press to increase the data value or within a second of each other: to decrease the data value, to match the model of the TV. DISPLAY POWER Channel Volume KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

  • Page 30: Setting The Destination

    SERVICE ADJUSTMENTS Chassis Model Name Data Value Code Name DIGITAL SERVICE AZ1-L KDL-32EX710 3a-0.3 002 MODEL AZ1-L KDL-40EX710 3a-0.3 000 SEG 10: 3a-0.3 AZ1-L KDL-40EX713 3a-0.3 AZ1-L KDL-46EX710 3a-0.3 AZ1-L KDL-46EX711 3a-0.3 AZ1-L KDL-46EX713 3a-0.3 AZ1-L KDL-55EX710 3a-0.3 AZ1-L KDL-55EX711 3a-0.3...

  • Page 31: Verifying The Model And Panel Information

    DISPLAY POWER Channel Volume 3. Display the DIGITAL Service Menu. NOTE: There are 3 Service Menus for this model, DIGITAL, CHASSIS, and SUB. If the DIGITAL Service Menu is not displayed, press JUMP or OPTIONS on the Remote Commander. KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

  • Page 32: Reconnecting All Cables

    SERVICE ADJUSTMENTS Model Name Model ID Product ID Panel ID Model Name Model ID Product ID Panel ID KDL-32EX710 2577318E 40520000 LK315D3LA4S KDL-46EX713 2577319C 0C520000 LK460D3LA8S KDL-32EX710 2577318E 40520000 LK320D3LEDE120 KDL-46EX713 2577319C 0C520000 LK460D3LA8T KDL-32EX710 2577318E 0C520000 LK315D3LA4S KDL-46EX713 2577319C...

  • Page 33: White Balance Adjustments

    4. Press to enter White Balance Adjustment mode. 5. To select the White Balance Adjustment setting that needs to be changed, do the following: a. To select R_DRV, press b. To select G_DRV, press c. To select B_DRV, press KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

  • Page 34: Resetting The Tv To Factory Condition

    LED display as shown below: TIMER TIMER Standby Standby POWER POWER 8. Cycle AC Power (Unplug and Plug AC Cord from the AC Outlet). 9. The set restarts and displays the Initial Setup screen. This may take several minutes. KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

  • Page 35: Sec 3. Diagrams

    SEC 3. DIAGRAMS 3-1. CIRCUIT BOARDS LOCATION GE3C (KDL-32EX710 ONLY) GE3A (KDL-40EX710/40EX713/46EX710/46EX711/46EX713 ONLY) GE2B (KDL-55EX710/55EX711/55EX713 ONLY) SWITCH UNIT HMS2 KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

  • Page 36: Block Diagram

    US model : no LINE OUT [Inlay] SCL1/SDA1 SPDIF OUT AEP/GA/J : With : Without DDR2 OneNAND 1Gb x2 Analog Video Analog Video Analog Audio Analog Audio Eco Switch UART UART Digital Video Digital Video Digital Audio Digital Audio KDL-32/40/46/55EX710,711,713(U/C/MX) KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...
  • Page 37 Sony Electronics Reproduction in whole or part without written permission is prohibited. All rights reserved Sony Corporation English 2010GJ74WEB-1 Sony Technology Center Printed in USA Technical Services 9-888-346-01 © 2010.7 Service Promotion Department KDL-32EX710/40EX710/40EX713/46EX710/46EX711/46EX713/55EX710/55EX711/55EX713...

This manual is also suitable for:

Kdl-40ex710Kdl-46ex710Kdl-55ex710Kdl-55ex711Kdl-55ex713

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