KX-TG9391T/KX-TG9392T/KX-TGA939T 1 Safety Precautions 1.1. For Service Technicians • Repair service shall be provided in accordance with repair technology information such as service manual so as to prevent fires, injury or electric shock, which can be caused by improper repair work.
KX-TG9391T/KX-TG9392T/KX-TGA939T 2.2.1. Suggested PbF Solder There are several types of PbF solder available commercially. While this product is manufactured using Tin, Silver, and Copper (Sn+Ag+Cu), you can also use Tin and Copper (Sn+Cu), or Tin, Zinc, and Bismuth (Sn+Zn+Bi). Please check the manufac- turer’s specific instructions for the melting points of their products and any precautions for using their product with other materi-...
KX-TG9391T/KX-TG9392T/KX-TGA939T 4.2. Circuit Operation (Base Unit) 4.2.1. Outline Base unit consists of the following ICs as shown in Block Diagram (Base Unit) (P.7). • DECT BBIC (Base Band IC): IC501 - Handling all the audio, signal and data processing needed in a US DECT base unit...
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KX-TG9391T/KX-TG9392T/KX-TGA939T 4.2.2. Power Supply Circuit The power is supplied to the DECT BBIC, RF Module, EEPROM, TAM Companion, OP Amp, and Charge Contact from AC Adaptor (+6.5 V) as shown in Fig.101. The power supply is as follows; • DECT BBIC (IC501): CN301 (+6.5 V) →...
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KX-TG9391T/KX-TG9392T/KX-TGA939T 4.2.3. Telephone Line Interface Note: ]: Line 2 <Function> • Bell signal detection • Clip signal detection • ON/OFF hook circuit Bell & Clip (: Calling Line Identification Presentation: Caller ID) signal detection: In the standby mode, Q101 [Q201] is open to cut the DC loop current and decrease the ring load.
KX-TG9391T/KX-TG9392T/KX-TGA939T 4.4. Circuit Operation (Portable) 4.4.1. Outline Portable consists of the following ICs as shown in Block Diagram (Portable) (P.11). • DECT BBIC (Base Band IC): IC1 - All data signals (forming/analyzing ACK or CMD signal) - All interfaces (ex: Key, Detector Circuit, Charge, DC/DC Converter, EEPROM, LCD, RF Power Amp.)
KX-TG9391T/KX-TG9392T/KX-TGA939T 6 Installation Instructions 6.1.2. Connecting the Telephone Line Cord 6.1. Connections Refer to one of the following methods depending on your situa- tion: 6.1.1. Connecting the AC Adaptor/Corded - To connect to a 2-line telephone jack - To connect to 2 single-line telephone jacks...
-Avoid touching the battery ends ( )or the unit contacts. -Confirm correct polarities ( • When replacing the batteries: -USE ONLY rechargeable Ni-MH batteries AAA (R03) size. -Do NOT use Alkaline/Manganese/Ni-Cd batteries. -We recommend using the panasonic rechargeable batteries HHR-4DPA.
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• The batteries need to be charged if the portable beeps while you are engaged in a call or operating the answering system remmotely. 6.2.4. Panasonic Ni-MH Battery Perfor- mance (supplied batteries) Note: • Actual battery performance depends on a combination of how often the handset is in use and how often it is not in use (standby).
KX-TG9391T/KX-TG9392T/KX-TGA939T 7 Operating Instructions 7.1. Programmable settings You can customize the unit by programming the following features. To access the features, there are 2 methods: - scrolling through the display menus. - using the direct commands.
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KX-TG9391T/KX-TG9392T/KX-TGA939T Cross Reference: Programming using the Direct Commands (P.24)
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KX-TG9391T/KX-TG9392T/KX-TGA939T 7.1.1. Programming using the Direct Commands...
KX-TG9391T/KX-TG9392T/KX-TGA939T 7.2. Registering a Portable to the Base Unit 7.2.1. Deregistering a Portable 7.3. Copying Phonebook Entries You can copy phonebook entries from the base unit to a portable or vice versa. Important: • Group ringer tones are not copied.
KX-TG9391T/KX-TG9392T/KX-TGA939T 7.6. Troubleshooting If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the portable, and then insert the batteries into the portable again.
KX-TG9391T/KX-TG9392T/KX-TGA939T 8 Service Mode 8.1. Engineering Mode 8.1.1. Base Unit...
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KX-TG9391T/KX-TG9392T/KX-TGA939T Frequently Used Items (Base Unit) ex.) Items Address(*1) Default Data New Data Remarks Frequency 00 01 Use these items in a READ-ONLY mode to confirm the contents. Careless rewriting may cause serious 00 10~00 14 Given value damage to the computer system.
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KX-TG9391T/KX-TG9392T/KX-TGA939T Frequently Used Items (Portable) ex.) Items Address Default Data New Data Possible Adjusted Possible Adjusted Remarks Value MAX (hex) Value MIN (hex) Battery Low 00 04 (*2) Frequency 00 01~00 02 F6 02 00 10~00 14 Given value Note: (*1) When you enter the address or New Data, please refer to the table below.
8.2. Copying Phonebook Items when Repairing You can copy the base unit (Maximum number of contacts is 100.) phonebook to another (compatible Panasonic) portable. This will help to save the original phonebook data which the customer has registered. * You cannot copy the base unit phonebook to another base unit.
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KX-TG9391T/KX-TG9392T/KX-TGA939T Note: • BS=Base Unit , P=Portable • If the max number of portables are already registered to the base unit, a new portable cannot be registered. • To register the portable, refer to Registering a Portable to the Base Unit (P.27) •...
KX-TG9391T/KX-TG9392T/KX-TGA939T 8.3. How to Clear User Setting Units are reset to the Factory settings by this operation (Erase recorded voice messages, stored Phone numbers, Caller list and etc.) Note: • Some menus are not reset. Refer to Operating Instructions (P.22).
KX-TG9391T/KX-TG9392T/KX-TGA939T 9 Troubleshooting Guide 9.1. Troubleshooting Flowchart Flow Chart Cross Reference: Check Caller ID (P.49) Check Power (P.40) Check TAM Operation (P.50) Bell Reception (P.50) Check SP-phone Transmission (P.51) Check Battery Charge (P.41) Check SP-phone Reception (P.51) Check Link (P.42) Check the RF part (P.46)
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KX-TG9391T/KX-TG9392T/KX-TGA939T 9.1.1. Check Power 9.1.1.1. Base Unit Is the AC Adaptor inserted into AC outlet? (*1) Cross Reference: Note: Power Supply Circuit (P.9) (*1) Refer to Specifications (P.6) for part number and sup- ply voltage of AC adaptor. 9.1.1.2. Portable Cross Reference: Power Supply Circuit/Reset Circuit (P.12)
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KX-TG9391T/KX-TG9392T/KX-TGA939T 9.1.2. Check Battery Charge 9.1.2.1. Portable Cross Reference: Check Power (P.40) Charge Circuit (P.12) 9.1.2.2. Charger Unit Cross Reference: Power Supply Circuit (P.9)
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KX-TG9391T/KX-TG9392T/KX-TGA939T 9.1.3. Check Link 9.1.3.1. Base Unit Cross Reference: Power Supply Circuit (P.9) Check Point (Base Unit) (P.52) Note: (*1) Refer to Troubleshooting by Symptom (Base Unit and Charger Unit) (P.52).
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KX-TG9391T/KX-TG9392T/KX-TGA939T Cross Reference: Check Point (Base Unit) (P.52)
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KX-TG9391T/KX-TG9392T/KX-TGA939T 9.1.3.2. Portable Cross Reference: Power Supply Circuit/Reset Circuit (P.12) Check Point (Portable) (P.56) Note: (*1) Refer to Troubleshooting by Symptom (Portable) (P.56).
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KX-TG9391T/KX-TG9392T/KX-TGA939T Cross Reference: Check Point (Portable) (P.56)
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KX-TG9391T/KX-TG9392T/KX-TGA939T 9.1.4. Check the RF part 9.1.4.1. Finding out the Defective part After All the Checkings or Repairing 1. Re-register the checked Portable to the checked Base Unit, and Regular P to Regular BU. Note: If you need to register a Portable, refer to Registering a Portable to the Base Unit (P.27)50...
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KX-TG9391T/KX-TG9392T/KX-TGA939T 9.1.4.2. RF Check Flowchart Each item (1 ~ 4) of RF Check Flowchart corresponds to Check Table for RF part (P.48). Please refer to the each item. Note: (*1) Base unit - refer to (H) of Check Point (Base Unit) (P.52)
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KX-TG9391T/KX-TG9392T/KX-TGA939T 9.1.4.3. Check Table for RF part Item BU (Base Unit) Check P (Portable) Check Link Confirmation Normal 1. Register Regular P to BU (to be checked). 1. Register P (to be checked) to Regular BU. (*1) (*1) 2. Press [Talk] key of the Regular HS to 2.
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KX-TG9391T/KX-TG9392T/KX-TGA939T 9.1.4.4. RF-BBIC Interface Signal Wave Form SYEN SYCL SYDA 9.1.5. Check Portable Transmission Cross Reference: Signal Route (P.14) 9.1.6. Check Portable Reception Cross Reference: How to Check the Portable Speaker or Receiver (P.77). Signal Route (P.14) 9.1.7. Check Caller ID Cross Reference: Signal Route (P.14)
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KX-TG9391T/KX-TG9392T/KX-TGA939T 9.1.8. Bell Reception 9.1.8.1. Base Unit 9.1.8.2. Portable Cross Reference: Telephone Line Interface (P.10) Check Link (P.42) How to Check the Portable Speaker or Receiver (P.77) 9.1.9. Check TAM Operation Cross Reference: Power Supply Circuit (P.9) Note: (*1) When replacing FLASH MEMORY 1 (IC761), TAM data needs to be written to it. Refer to Base Unit (P.74) of Things to Do...
KX-TG9391T/KX-TG9392T/KX-TGA939T 9.2. Troubleshooting by Symptom (Base Unit and Charger Unit) 9.2.1. Check Point (Base Unit) Please follow the items below when BBIC, EEPROM or FLASH is replaced. Note: After the measuring, suck up the solder of TP. *: PC Setting (P.67) is required beforehand.
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KX-TG9391T/KX-TG9392T/KX-TGA939T Items Check Procedure Check or Point Replace Parts (K)* Transmitted Power Con- Remove the Antenna before starting step from 1 to 7. IC501, IC801, firmation 1. Configure the DECT tester (CMD60) as follows; R807, R806, <Setting> R804, R808, • Short A_1 and GND.
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KX-TG9391T/KX-TG9392T/KX-TGA939T Items Check Procedure Check or Point Replace Parts Audio Check 1. Link with Portable. <Line 1> 2. Input -45 dBm/1kHz to MIC of Portable. PO101, L101, Measure the Level at Line I/F and distortion level. L102, RL185, 3. Confirm that the level is -8 dBm ± 2 dBm and that the distortion level is < 5 % D101, Q101, at TEL Line (600 Ω...
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KX-TG9391T/KX-TG9392T/KX-TGA939T 9.2.2. Check Point (Charger Unit) Items Check Procedure Check or Point Replace Parts 1. Connect Charge Contact 12 Ω/2 W resistor between charge+ and charge-. Charging Check R2, R1, 2. Measure and confirm voltage across the resistor is 3.3 V ± 0.2 V.
KX-TG9391T/KX-TG9392T/KX-TGA939T 9.3. Troubleshooting by Symptom (Portable) If your unit has below symptoms, follow the instructions in remedy column. Remedies depend on whether you have DECT tester (*1) or not. Note: (*1) A general repair is possible even if you don’t have the DECT tester because it is for confirming the levels, such as Acoustic level in detail.
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KX-TG9391T/KX-TG9392T/KX-TGA939T Items Check Procedure Check or Point Replace Parts (F)* Battery Monitor Check 1. Apply 2.25 V between BATT+ and BATT-. IC1, F1, C1 2. Execute the command C3, R12, R45 sendchar PAD sendchar LED 0 sendchar CRX 0 1 sendchar AD1 It assumes that the return value is XX.
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KX-TG9391T/KX-TG9392T/KX-TGA939T Items Check Procedure Check or Point Replace Parts (K)* Frequency Offset Confir- Follow steps 1 to 3 of (I). IC1, mation 4.Confirm that the frequency Offset is < ± 50 kHz. C808~C814, L802~L804, C825, C834, C819, IC801, R107, R108,...
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KX-TG9391T/KX-TG9392T/KX-TGA939T Items Check Procedure Check or Point Replace Parts (P) SP phone Audio Check 1. Link to Base which is connected to Line Simulator. IC1, R23, C12, and Confirmation 2. Set line voltage to 48 V and line current to 40 mA.
KX-TG9391T/KX-TG9392T/KX-TGA939T 11 Measurements and Adjustments 11.1. The Setting Method of JIG (Base Unit) 11.1.1. Preparation 11.1.1.1. Equipment Required • DECT tester: Rohde & Schwarz, CMD 60 is recommended. • Frequency counter: It must be precise enough to measure intervals of 1 Hz (precision; ±4 ppm).
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KX-TG9391T/KX-TG9392T/KX-TGA939T 11.1.2.2. Batch file Setting Note: • “****” varies depending on the country. 11.1.2.3. Commands See the table below for frequently used commands. Command name Function Example rdeeprom Read the data of EEPROM Type “rdeeprom 00 00 FF”, and the data from address “00 00”...
KX-TG9391T/KX-TG9392T/KX-TGA939T 11.2. Adjustment Standard (Base Unit) When connecting the simulator equipments for checking, please refer to below. 11.2.1. Bottom View Note: (A) - (S) is referred to Check Point (Base Unit) (P.52)
KX-TG9391T/KX-TG9392T/KX-TGA939T 11.3. Adjustment Standard (Charger Unit) When connecting the simulator equipment for checking, please refer to below. 11.3.1. Bottom View Digital Volt Meter /2 W DC POWER DC 6.5 V Note: (A) is referred to Check Point (Charger Unit) (P.55)
KX-TG9391T/KX-TG9392T/KX-TGA939T 11.4. The Setting Method of JIG (Portable) 11.4.1. Preparation 11.4.1.1. Equipment Required • DECT tester: Rohde & Schwarz, CMD 60 is recommended. • Frequency counter: It must be precise enough to measure intervals of 1 Hz (precision; ±4 ppm).
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KX-TG9391T/KX-TG9392T/KX-TGA939T 11.4.2.2. Batch file Setting Note: • “*****” varies depending on the country. 11.4.2.3. Commands See the table below for frequently used commands. Command name Function Example rdeeprom Read the data of FLASH Type “rdeeprom 00 00 FF”, and the data from address “00 00”...
KX-TG9391T/KX-TG9392T/KX-TGA939T 11.5. Adjustment Standard (Portable) When connecting the simulator equipments for checking, please refer to below. 11.5.1. Component View Note: (A) - (R) is referred to Check Point (Portable) (P.56)
KX-TG9391T/KX-TG9392T/KX-TGA939T 11.6. Things to Do after Replacing IC or X'tal Cautions: Some of the content on this page may not apply to models from some countries. 11.6.1. Base Unit Before making the following adjustment, ensure you have carried out PC Setting (P.67) in The Setting Method of JIG (Base Unit).
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KX-TG9391T/KX-TG9392T/KX-TGA939T 11.6.2. Portable Before making the following adjustment, ensure you have carried out PC Setting (P.71) in The Setting Method of JIG (Porta- ble). Items Necessary Adjustment BBIC Programs for Voice processing, interface for RF 1. Clock adjustment: Refer to Check Point (F). (*2)
KX-TG9391T/KX-TG9392T/KX-TGA939T 11.7. RF Specification 11.7.1. Base Unit Item Value Refer to -. * TX Power 19 dBm ~ 25 dBm Check Point (Base Unit) (J) Modulation -370±30/+370±30 kHz/div & Modulated Check Point (Base Unit) (K) width 690 kHz Frequency Offset...
KX-TG9391T/KX-TG9392T/KX-TGA939T 11.8. How to Check the Portable Speaker or Receiver 1. Prepare the digital voltmeter, and set the selector knob to ohm meter. 2. Put the probes at the speaker terminals as shown below. 11.9. Frequency Table (MHz) Ch. (hex)
KX-TG9391T/KX-TG9392T/KX-TGA939T 12 Schematic Diagram 12.1. For Schematic Diagram 12.1.1. Base Unit (Schematic Diagram (Base Unit_Main)) Notes: 1. DC voltage measurements are taken with voltmeter from the negative voltage line. 2. The schematic diagrams may be modified at any time with the development of new technology.
KX-TG9391T/KX-TG9392T/KX-TGA939T 14.3. How to Replace the Flat Package IC Even if you do not have the special tools (for example, a spot heater) to remove the Flat IC, with some solder (large amount), a soldering iron and a cutter knife, you can easily remove the ICs that have more than 100 pins.
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KX-TG9391T/KX-TG9392T/KX-TGA939T 14.3.3. How to Install the IC 1. Temporarily fix the FLAT PACKAGE IC, soldering the two marked pins. *Check the accuracy of the IC setting with the corresponding soldering foil. 2. Apply flux to all pins of the FLAT PACKAGE IC.
KX-TG9391T/KX-TG9392T/KX-TGA939T 14.4. How to Replace the LLP (Leadless Leadframe Package) IC 14.4.1. Preparation • PbF (: Pb free) Solder • Soldering Iron Tip Temperature of 700 °F ± 20 °F (370 °C ± 10 °C) Note: We recommend a 30 to 40 Watt soldering iron. An expert may be able to use a 60 to 80 Watt iron where someone with less experience could overheat and damage the PCB foil.
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KX-TG9391T/KX-TG9392T/KX-TGA939T 14.4.4. How to Install the IC 1. Place the solder a little on the land where the radiation GND pad on IC bottom is to be attached. 2. Place the solder a little on the land where IC pins are to be attached, then place the IC.
(*1) This cable is fixed by soldering. Refer to How to Replace the Portable LCD (P.66). (*2) Attach the spacer (No. 127) to the exact location described above. (*3) The rechargeable Ni-MH battery HHR-4DPA is available through sales route of Panasonic.
KX-TG9391T/KX-TG9392T/KX-TGA939T 15.5. Replacement Parts List 1. RTL (Retention Time Limited) Safety Ref. Part No. Part Name & Description Remarks Note: PNHR1001Z GUIDE, BUTTON PS-HB The “RTL” marking indicates that its Retention Time is PNBC1001Z2 BUTTON, MESSAGE AS-HB Limited. PNJK1033Z KEYBOARD SWITCH...
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KX-TG9391T/KX-TG9392T/KX-TGA939T Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks Q191 B1ADGP000008 TRANSISTOR(SI) L745 PQLQR1RS241 COIL Q192 PQVTBF822T7 TRANSISTOR(SI) L746 PQLQR1RS241 COIL Q194 UN5213 TRANSISTOR(SI) L803 ELJRF33NJFB COIL Q201 B1ADGP000008 TRANSISTOR(SI)
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KX-TG9391T/KX-TG9392T/KX-TGA939T Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks R191 ERJ3GEYJ104 100k R420 ERJ2GEJ101 R192 ERJ3GEYJ104 100k R421 ERJ2GEJ473 R193 PQ4R10XJ472 4.7k R422 ERJ2GEJ473 R194 ERJ3GEYJ473 47k R426 ERJ2GEJ222 2.2k...
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KX-TG9391T/KX-TG9392T/KX-TGA939T Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks R776 ERJ2GEJ473 C528 ECUE1H331KBQ 330p R777 ERJ2GEJ223 C601 ECUE1H101JCQ 100p R801 ERJ3GEYJ181 180 C603 ECUE1H101JCQ 100p R803 ERJ2GEJ561 C604 ECUE1H101JCQ 100p...
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KX-TG9391T/KX-TG9392T/KX-TGA939T 15.5.1.3. Operational P.C.Board parts Safety Ref. Part No. Part Name & Description Remarks C414 ECUE1H331KBQ 330p C415 ECUE1H331KBQ 330p Safety Ref. Part No. Part Name & Description Remarks C416 PQCUV0J475MB 4.7 C418 ECUE1H101JCQ 100p PCB2 PNLP2083Z OPERATIONAL P.C.BOARD ASS'Y (RTL)
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KX-TG9391T/KX-TG9392T/KX-TGA939T Safety Ref. Part No. Part Name & Description Remarks Safety Ref. Part No. Part Name & Description Remarks PNQT1230Y LABEL, BATTERY ERJ2GEJ332 3.3k PQHS10561Y SPACER, BATTERY COVER ERJ2GEJ102 PNKK1001Z2 LCD, BETTERY ABS-HB ERJ2GEJ222 2.2k PNGT1490Z NAME PLATE ERJ3GEYJ821 820...
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ECUE1H100DCQ 10p (*1) You can download and refer to the Operating Instruc- C185 ECUE1H102KBQ 0.001 C186 ECUE1H101JCQ 100p tions (Instruction book) on TSN Server. C187 ECUE1H101JCQ 100p 15.5.4.1. KX-TG9391T C188 ECUE0J105KBQ 1 C340 F1J0J2260004 22 C802 F1G1H2R4A480 2.4p C803 F1G1H1R8A480 1.8p Safety Ref.
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KX-TG9391T/KX-TG9392T/KX-TGA939T Safety Ref. Part No. Part Name & Description Remarks Part No. Part Name & Description Remarks Safety Ref. PNPK1512Z GIFT BOX PQZZ430PRB RUBBER OF SOLDERING IRON PNPD1148Z CUSHION (*2) PQXDDS400-8 MAGNET ELECTRIC TRANSDUCER 15.5.4.2. KX-TG9392T Safety Ref. Part No.
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