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About this manual ® This manual provides service and reference information for ThinkStation computers listed on the front cover. Illustrations in this manual might look different from your product. Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained service technicians who are familiar with ThinkStation computers.
• Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is conductive; such touching can cause personal injury and machine damage. • Do not service the following parts with the power on when they are removed from their normal operating places in a machine: ThinkStation P8 Hardware Maintenance Manual...
– Power supply units – Pumps – Blowers and fans – Motor generators and similar units. (This practice ensures correct grounding of the units.) • If an electrical accident occurs: – Use caution; do not become a victim yourself. – Switch off power. –...
The caution and danger safety notices in this section are provided in the following languages: • English • Arabic • Brazilian/Portuguese • Chinese (simplified) • Chinese (traditional) • French • German • Hebrew • Italian • Korean ThinkStation P8 Hardware Maintenance Manual...
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• Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. • Connect all power cords to a properly wired and grounded electrical outlet. •...
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The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. ThinkStation P8 Hardware Maintenance Manual...
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≥18 kg (37 lb) ≥32 kg (70.5 lb) ≥55 kg (121.2 lb) ThinkStation P8 Hardware Maintenance Manual...
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PERIGO A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa. Para evitar risco de choque elétrico: • Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração deste produto durante uma tempestade com raios. •...
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O dispositivo também pode ter mais de um cabo de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de alimentação estejam desconectados da fonte de alimentação. ThinkStation P8 Hardware Maintenance Manual...
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(sauf instruction contraire mentionnée dans les procédures d'installation et de configuration). • Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent produit ou des périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et déconnecter les différents cordons. ThinkStation P8 Hardware Maintenance Manual...
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Connexion Déconnexion 1. Mettez les unités HORS TENSION. 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les 2. Débranchez les cordons d'alimentation des prises. unités. 3. Débranchez les câbles d'interface des connecteurs. 3. Branchez les câbles d'interface sur des 4.
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• Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß geerdetem Schutzkontakt anschließen. • Die Signalkabel nach Möglichkeit einhändig anschließen oder lösen, um einen Stromschlag durch Berühren von Oberflächen mit unterschiedlichem elektrischem Potenzial zu vermeiden. ThinkStation P8 Hardware Maintenance Manual...
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• Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen. • Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. •...
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Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden Netzkabel vom Netz getrennt werden. ThinkStation P8 Hardware Maintenance Manual...
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PERICOLO La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere pericolosa. ThinkStation P8 Hardware Maintenance Manual...
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Per evitare il rischio di scosse elettriche: • Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la riconfigurazione del prodotto durante un temporale. • Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a terra.
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Il pulsante di controllo dell'alimentazione presente sull'unità e l'interruttore dell'alimentatore non disattivano l'alimentazione corrente fornita all'unità. E' possibile che l'unità disponga di più cavi di alimentazione. Per disattivare l'alimentazione dall'unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla fonte di alimentazione. ThinkStation P8 Hardware Maintenance Manual...
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• No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o reconfiguración de este producto durante una tormenta eléctrica. • Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y conectadas a tierra. ThinkStation P8 Hardware Maintenance Manual...
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• Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente debidamente cableadas. • Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal. • No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales. •...
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Además, el dispositivo podría tener más de un cable de alimentación. Para suprimir toda la corriente eléctrica del dispositivo, asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente. ThinkStation P8 Hardware Maintenance Manual...
Dynamic Configure To Order (CTO) model This model provides the ability for a customer to configure a Lenovo solution from a Web site, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label and eSupport will load these products as the 4-character MT, 4-character model, and 2-character country code.
* for selected models Expansion modules You can enhance your computer capacity and performance by adding various devices according to the rules in the following table. To replace a device, see “CRU replacenment” on page 61. ThinkStation P8 Hardware Maintenance Manual...
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* for selected models Location Rules You computer has up to two internal storage drive cages. Each internal storage drive cage can support the following storage drives: • Up to one 3.5-inch HDD • Up to two M.2 SSD 1. Internal storage •...
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• Supported memory module quantity: 1 pc, 2 pcs, 4 pcs, 6 pcs, or 8 pcs • Install memory modules of the same type and the same capacity. • Install memory modules in the order shown in the following illustration:: 4. Memory slots ThinkStation P8 Hardware Maintenance Manual...
Location Rules The optional internal storage drive cage can support a 3.5-inch HDD when 1a and 1b are both occupied with 3.5-inch HDDs. 5. Optional internal storage drive cage* Note: When the computer is installed with NVIDIA Quadro SYNC II card or GeForce 40X0 graphics card, do not install 3.5-inch HDD in the optional internal storage drive cage.
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Upper PCIe fan Front-access storage fan* Front fan* Internal storage drive fan* Lower PCIe fan Power supply assembly fan Microprocessor heat sink Rear fan Note: To replace the fans and heat sinks, see “Fans” on page 86. ThinkStation P8 Hardware Maintenance Manual...
The start-up drive is not in the boot sequence in Check the configuration and ensure that the start-up drive configuration. is in the boot sequence. No operating system installed on the boot drive. Install an operating system on the boot drive. ThinkStation P8 Hardware Maintenance Manual...
Error FRU/Action The boot sector on the startup drive is corrupted. The drive must be formatted. Do the following: 1. Attempt to back up the data on the failing hard disk drive. 2. Using the operating system programs, format the hard disk drive.
Press F10 to exit. 1762 Storage device configuration change This error message is displayed has occurred when a hard disk drive change or an optical drive change has been made. Press F10 to exit. ThinkStation P8 Hardware Maintenance Manual...
POST error message Description/Action Error code 8998 Not enough shadow RAM resources This error message is displayed for OPTION ROM, not all devices when the shadow RAM resources initialized. Suggest to remove some for option ROM are insufficient. add-on cards, or change to UEFI If the legacy option ROM is mode in BIOS setup.
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RPL, check the startup sequence: a. First device - network b. Second device - hard disk 2. Hard disk drive RPL computer does not RPL from server 1. Check the startup sequence. 2. Check the network adapter LED status. ThinkStation P8 Hardware Maintenance Manual...
10. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1. 11. To prevent data loss, ensure that BIOS settings are restored to an earlier point. ThinkStation P8 Hardware Maintenance Manual...
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Use the arrow keys to select a disk and press the Space Bar or Enter. Multiple disks can be selected using this method. b. Use the arrow keys to select OK and press Enter. c. Review the warning message. If you want to proceed, use the arrow keys to select YES and press Enter. ThinkStation P8 Hardware Maintenance Manual...
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Note: The Initialization process takes about 10 to 15 seconds. During initialization, a complete re- scan of all channels is done automatically. Create arrays Arrays can be created after the disks are initialized: 1. Enter the RAIDXpert2 Configuration Utility menu. Then, use the arrow keys to select Array Management and press Enter.
– Consists of four NVMe storage drives – Data being striped across storage drive groups – Provides both high data transfer rates and complete data redundancy • RAID 5: block-level striped disk array with distributed parity ThinkStation P8 Hardware Maintenance Manual...
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– Consists of at least three NVMe storage drives – Supported strip size: 64 KB, 128 KB, 256 KB, 512 KB, or 1 MB – Better performance and fault tolerance – Available only on selected models of MegaRAID adapters • RAID 6: block-level striped disk array with dual distributed parity –...
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7. Select Go and press Enter. When prompted, select Confirm and press Enter. Then, select Yes and press Enter to delete the RAID volume. 8. Press F10 or Fn+F10 to save the changes and exit. ThinkStation P8 Hardware Maintenance Manual...
4. Run the diagnostic program. 5. Recover your operating system. See “Self-help resources” on page 51. 6. If the problem persists, contact Lenovo. UEFI diagnostic program A UEFI diagnostic program is preinstalled on the computer. It enables you to test memory modules and internal storage devices, view system information, and check and recover bad sectors on internal storage devices.
If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files created by the program. You might need the log files when you speak to a Lenovo technical support representative.
How to access? • https://www.lenovo.com/tips Troubleshooting and frequently asked questions • https://forums.lenovo.com Accessibility information https://www.lenovo.com/accessibility • Use Lenovo recovery options. 1. Go to https://support.lenovo.com/ HowToCreateLenovoRecovery 2. Follow the on-screen instructions. • Use Windows recovery options. Reset or restore Windows 1. Go to https://pcsupport.lenovo.com...
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Resources How to access? Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty • Product and parts details • Knowledge base and frequently asked questions •...
Major FRUs and CRUs Your computer contains the following types of CRUs and FRUs: • Self-service CRUs: Refer to parts that can be replaced easily by customer themselves or by trained service technicians at an additional cost. ThinkStation P8 Hardware Maintenance Manual...
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• Optional-service CRUs: Refer to parts that can be replaced by customers with a greater skill level. Trained service technicians can also provide service to replace the parts under the type of warranty designated for the customer’s machine. • FRUs: Refer to parts that must be replaced only by trained service technicians. If customers choose to replace the FRUs by themselves, the product warranty might be affected.
* for selected models For detailed FRU and CRU information, such as the FRU part numbers and supported computer models, go http://www.lenovo.com/serviceparts-lookup System board illustration Note: The system board might look slightly different from the illustration. ThinkStation P8 Hardware Maintenance Manual...
• Do not apply pressure to the internal storage drive. • Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage drive on soft material, such as a cloth, to absorb physical shocks. ThinkStation P8 Hardware Maintenance Manual...
Prerequisites for hot-swappable M.2 SSD storage box replacement For some computer models, an NVMe storage tray might be installed in the front-access storage bay. The M.2 SSD storage box( ) in the NVMe storage tray( ) can be hot-swappable, which means you can replace the M.2 SSD inside without even turning off your computer.
Computer ID badge Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps Top cover Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. ThinkStation P8 Hardware Maintenance Manual...
Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Lay the computer on its side for easier access to the side cover. 2. Press to open the side cover handle and remove the side cover. ThinkStation P8 Hardware Maintenance Manual...
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Installation steps Chapter 7 Hardware removal and installation...
M3 x 5 mm, Ni coated (1) Black 5.0 ± 0.5 lb/in Power supply assembly Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the “Side cover” on page 64. ThinkStation P8 Hardware Maintenance Manual...
2. Remove the power supply assembly. Optional internal storage drive cage Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the “Side cover” on page 64. 2. Remove the optional internal storage drive cage. HDD in optional internal storage drive cage Before you start, ensure that you have read “Prerequisite for CRU replacement”...
Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the “Side cover” on page 64. 2. Remove the HDD with its bracket from the internal storage drive cage. ThinkStation P8 Hardware Maintenance Manual...
3. Remove the HDD from its bracket. U.2 or U.3 SSD in the internal storage drive cage Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the “Side cover” on page 64. 2.
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3. Remove the U.2 or U.3 SSD from its bracket. Screw (quantity) Torque Color M3 x 3.75 mm, Zn coated (4) Black 5.0 ± 0.5 lb/in ThinkStation P8 Hardware Maintenance Manual...
Screw (quantity) Torque Color M3 x 2 mm, Zn coated (2) Blue 5.0 ± 0.5 lb/in M.2 SSD bracket in internal storage drive cage Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1.
“Side cover” on page 64 b. “U.2 or U.3 SSD in internal storage drive cage” on page 69 c. “M.2 SSD bracket in internal storage drive cage” on page 71 2. Remove the internal storage drive cage. ThinkStation P8 Hardware Maintenance Manual...
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Screw (quantity) Torque Color M3 x 5 mm, Ni coated (2) Black 5.0 ± 0.5 lb/in 3. Remove the NVMe cable bracket. Screw (quantity) Torque Color M3 x 5 mm, Ni coated (4) Black 5.0 ± 0.5 lb/in Chapter 7 Hardware removal and installation...
2. Remove device in the front-access storage bay, which can be NVMe storage tray, 15-in-1 media card reader, or blank bezel. • NVMe storage tray / 15-in-1 media card reader: PCBA of 15-in-1 media card reader: ThinkStation P8 Hardware Maintenance Manual...
Screw (quantity) Torque Color M3 x 4 mm, Zn coated (1) Blue 3.0 ± 0.5 lb/in Screw (quantity) Torque Color M3 x 5 mm, Ni coated (4) Black 5.0 ± 0.5 lb/in • Blank bezel: M.2 SSD storage box in NVMe storage tray Before you start, ensure that you have read “Prerequisite for CRU replacement”...
Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the “M.2 SSD storage box in NVMe storage tray” on page 75 2. Remove the M.2 SSD heatsink kit. ThinkStation P8 Hardware Maintenance Manual...
Screw (quantity) Torque Color M2 x 3.6 mm, Zn coated (2) Blue 1.5± 0.2 lb/in 3. Remove the M.2 SSD. Screw (quantity) Torque Color M2 x 4.5 mm, Zn coated (1) Black 1.5± 0.2 lb/in On-board M.2 SSD Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1.
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3. Remove the M.2 SSD from its heatsink kit. Installation steps 1. Install the M.2 SSD to its heatsink kit. ThinkStation P8 Hardware Maintenance Manual...
2. Install the M.2 SSD with its heatsink kit. NVLINK bridge • Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. • The NVLINK bridge is shipped in an accessary box within the computer carton box. You need to take it out from the packaging and install it by yourself.
Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the “Side cover” on page 64. 2. Open the handle and remove the PCIe card bracket. ThinkStation P8 Hardware Maintenance Manual...
Half-length PCIe card Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the “Side cover” on page 64. 2. Remove the PCIe card. a. Remove the PCIe card retainer. The PCIe card retainer is only available on some PCIe cards. b.
Open the handle. b. Remove the PCIe card. The card might fit tightly into the slot. If necessary, alternately move each side of the card a small amount until the card is removed from the slot. ThinkStation P8 Hardware Maintenance Manual...
c. Remove the PCIe card extender if needed. Notes: • For computer models with GFX RTX 4000 Ada, the graphics card and the PCIe card extender work as a CRU assembly. Do not try to remove the extender. • For computer models with double-width or wider graphics cards (such as NVIDIA RTX 6000 Ada and GeForce RTX 40X0), the PCIe card extender is a customized CRU part.
Note: The connectors on the cards or system board might look slightly different from the illustrations. Figure 1. Cable connection for BCM9560 RAID AIC Notes: • C0 connector priority is higher than C1 connector. • Internal storage drive cage priority: 1a, 1b, and 5. See “Expansion modules” on page 30. ThinkStation P8 Hardware Maintenance Manual...
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Figure 2. GFX GV100/RTX A5000/RTX A4000 Aux power connection Figure 3. GFX RTX A6000 Aux power connection Chapter 7 Hardware removal and installation...
2. Remove the front fan. Rear fan Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the following parts if any: a. “Side cover” on page 64 ThinkStation P8 Hardware Maintenance Manual...
b. “Optional internal storage drive cage” on page 67 2. Remove the rear fan. Upper PCIe fan Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the following parts if any: a.
Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the following parts if any: a. “Side cover” on page 64 b. “Optional internal storage drive cage” on page 67 2. Remove the front-access storage fan. ThinkStation P8 Hardware Maintenance Manual...
Memory fan and air duct Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the following parts if any: a. “Side cover” on page 64 b. “Optional internal storage drive cage” on page 67 2.
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“Optional internal storage drive cage” on page 67 c. “Memory fan and air duct” on page 89 Installation steps Note: Ensure that you install memory modules in the order shown in the following illustration. ThinkStation P8 Hardware Maintenance Manual...
Front panel I/O assembly Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the following parts if any: a. “Side cover” on page 64 b. “Optional internal storage drive cage” on page 67 c.
“Optional internal storage drive cage” on page 67 c. “Front fan” on page 86 d. “Rear fan” on page 86 e. “Lower PCIe and internal storage drive fan” on page 87 2. Remove the internal speaker. ThinkStation P8 Hardware Maintenance Manual...
Wi-Fi card Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the “Side cover” on page 64. 2. Remove the Wi-Fi card. Screw (quantity) Torque Color M2 x 3 mm, Zn coated (1) Black 1.5 ±...
3. Remove the front and rear Wi-Fi antenna. Intrusion switch Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the “Side cover” on page 64. 2. Remove the intrusion switch. ThinkStation P8 Hardware Maintenance Manual...
Thermal sensor Before you start, ensure that you have read “Prerequisite for CRU replacement” on page 60. Removal steps 1. Remove the following parts: a. “Side cover” on page 64 b. “Front fan” on page 86 2. Remove the thermal sensor. Serial connector cable Before you start, ensure that you have read “Prerequisite for CRU replacement”...
CPU heat sink. For example, a. Partially remove screw , then fully remove screw , and then fully remove screw b. Partially remove screw , then fully remove screw , and then fully remove screw ThinkStation P8 Hardware Maintenance Manual...
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Notes: • You need T-20 screw bit longer than 6 inches to remove or install the CPU heat sink. • The screws cannot be removed from the CPU heat sink. • Place the CPU heat sink on its side. Ensure that the thermal grease on the bottom of it does not get in contact with anything.
• Touch only the edges of the CPU. Do not touch the gold contacts on the bottom. • Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. • Use T-20 screw bit with the torque to 12 lb/in. ThinkStation P8 Hardware Maintenance Manual...
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Install steps Install the CPU. Notes: • Ensure that you install the correct type of CPU option your computer supports. • Touch only the edges of the CPU. Do not touch the pins on the microprocessor socket or the gold contacts on the bottom of the new microprocessor.
“Optional internal storage drive cage” on page 67 d. “Devices in the front-access storage bay” on page 74 e. “On-board M.2 SSD” on page 77 “NVLINK bridge” on page 79 g. “Half-length PCIe card” on page 81 ThinkStation P8 Hardware Maintenance Manual...
h. “Full-length PCIe card” on page 82 “Front fan” on page 86 “Upper PCIe fan” on page 87 k. “Front-access storage fan” on page 88 “Rear fan” on page 86 m. “Memory fan and air duct” on page 89 n. “Memory module” on page 89 o.
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“Front panel I/O assembly” on page 91 p. “Serial connector cable” on page 95 q. “CPU heat sink” on page 96 “CPU” on page 98 s. “System board” on page 100 2. Remove the rear power button. ThinkStation P8 Hardware Maintenance Manual...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
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Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.
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