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Philips Brilliance 272B4QPJCG/00 User Manual
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Philips Brilliance 272B4QPJCG/00 User Manual

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www.philips.com/welcome
EN User manual
Customer care and warranty
Troubleshooting & FAQs
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272B4

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Summary of Contents for Philips Brilliance 272B4QPJCG/00

  • Page 1 272B4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    5.2 Crystalclear ............17 6. Power Management ......18 7. Regulatory Information ......19 8. Customer care and warranty ...27 8.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........27 8.2 Customer Care & Warranty ....29 9. Troubleshooting & FAQs ....33 9.1 Troubleshooting ...........33 9.2 General FAQs ..........34...

  • Page 3: Important

    1. Important Please use approved power cord provided 1. Important by Philips at all times. If your power cord is missing, please contact your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor. Take time...

  • Page 4: Notational Descriptions

    1. Important Temperature: 0-40°C 32-104°F 1.2 Notational Descriptions Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.

  • Page 5: Disposal Of Product And Packing

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible,...

  • Page 6: Setting Up The Monitor

    使用产品前请阅读使用说明 stand. 保留备用 (2) Gently attach the base to the stand. Audio cable * VGA cable * Dual-link DVI cable AC/DC Adapter * Different according to region Note Use only AC/DC adapter model: Philips ADPC20120, TPV120-REBN2.

  • Page 7: Operating The Monitor

    2. Setting up the monitor Connecting to your computer 2.2 Operating the monitor Description of the control buttons 2 3 4 5 6 DC power input DVI input MHL-HDMI input Display port input VGA input Audio input Earphone jack Kensington anti-theft lock Switch monitor’s power ON and USB fast charger OFF.
  • Page 8 2. Setting up the monitor Independent audio playback, regardless of video input Your Philips monitor can play the audio source independently, regardless of which video input. For example, you can play your MP3 player from the audio source connected to the [Audio...
  • Page 9 On-Screen Display. You can use this as a On-Screen Display (OSD) is a feature in all reference when you want to work your way Philips monitors. It allows an end user to adjust around the different adjustments later on. screen performance or select functions of...
  • Page 10 2. Setting up the monitor Height adjustment This monitor is designed for optimal performance at its native resolution, 2560 × 1440 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 2560 × 1440 @ 60 Hz for best results.

  • Page 11: Multiview

    1. Press button on the front bezel to Why do I need it? enter OSD Menu Screen. With the ultra high resolution Philips PIP/PBP Mode MultiView display, you can experience a world Power Sensor PIP/PBP Input...
  • Page 12 2. Setting up the monitor PIP Size: When PIP is activated, there are [PIP]: Picture in Picture three sub-window sizes to choose: [Small], Open up a sub-window of [Middle], [Large]. another signal source. (main) Small Middle Large (main) When the sub source is not detected: PIP Position: When PIP is activated, there (main)

  • Page 13: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor Off: Stop MultiView function. 3. While keeping the release button pressed, tilt the base and slide it out. (main) Note When you do the SWAP function, the video and its audio source will swap at the same time. (Refer to page 6 “Independent audio playback, regardless of video input”...

  • Page 14: Image Optimization

    PDF files, scanned articles or other general office How does it work? applications. SmartImage is an exclusive, leading edge Philips Photo: This profile combines color technology that analyzes the content displayed saturation, dynamic contrast and sharpness on your screen.

  • Page 15: Smartcontrast

    3. Image Optimization office applications and lower power consumption. Off: No optimization by SmartImage. 3.2 SmartContrast What is it? Unique technology that dynamically analyzes displayed content and automatically optimizes a Monitor's contrast ratio for maximum visual clarity and viewing enjoyment, stepping up backlighting for clearer, crisper and brighter images or dimming backlighting for clear display of images on dark backgrounds.

  • Page 16: Powersensor

    4. PowerSensor™ Hot key Sensor distance 4. PowerSensor™ How does it work? PowerSensor works on principle of transmission and reception of harmless “infrared” signals in order to detect userpresence. Landscape/Portrait mode (for selective models) When the user is in front of the monitor the monitor operates normally, at the predetermined settings that the user has set - Landscape mode...
  • Page 17 5. Technical Specifications Picture/Display Monitor Panel Type AHVA Backlight Panel Size 27" W (68.5 cm) Aspect Ratio 16:9 Pixel Pitch 0.233 x 0.233 mm SmartContrast 20,000,000:1 Response Time (typ.) 12 ms(GtG) SmartResponse 4 ms (GtG) Optimum Resolution 2560 x 1440 @ 60 Hz Viewing Angle 178°...
  • Page 18 Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest...

  • Page 19: Resolution & Preset Modes

    640 x 480 59.94 35.00 640 x 480 66.67 wizard working on huge spreadsheets, this 37.86 640 x 480 72.81 Philips display will give you Crystalclear images. 37.5 640 x 480 75.00 37.88 800 x 600 60.32 46.88 800 x 600 75.00...

  • Page 20: Power Management

    6. Power Management 6. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.

  • Page 21: Regulatory Information

    Minimum one-year product warranty. Minimum electronic equipment have been adhered to three-year availability of spare parts. Product in order to make Philips monitors safe to use takeback. throughout its life cycle. Packaging Limits on hazardous substances in product Congratulations! packaging.
  • Page 22 7. Regulatory Infomation representing office workers. TCO Development EN55022:2010 (Radio Disturbance is headquartered in Stockholm, Sweden, with requirement of Information Technology regional presence in North America and Asia. Equipment). For more information, please visit: EN55024:2010 (Immunity requirement of www.tcodevelopment.com Information Technology Equipment). EN61000-3-2:2006 +A1:2009+A2:2009 compliance.
  • Page 23 7. Regulatory Infomation Energy Star Declaration Use only RF shielded cable that was supplied with the monitor when connecting this monitor (www.energystar.gov) to a computer device. ® As an ENERGY STAR Partner, we have determined that this product shock hazard, do not expose this appliance to ®...
  • Page 24 7. Regulatory Infomation EN 55022 Compliance (Czech Republic Only) la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes: Réorienter ou déplacer l’antenne de réception.
  • Page 25 7. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 26 7. Regulatory Infomation Information for U.K. only 1. The GREEN&YELLOW wire must be connected to the terminal in the plug WARNING - THIS APPLIANCE MUST BE which is marked with the letter "E" or by EARTHED. the Earth symbol or coloured GREEN or GREEN&YELLOW.
  • Page 27 HDMI and TV tuners. that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling in India please visit the below web link. http://www.india.philips.com/about/sustainability/ recycling/index.page.
  • Page 28 7. Regulatory Infomation China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request. RoHS PBDE Cr(VI)

  • Page 29: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains acceptable defect levels for each type.
  • Page 30 8. Customer care and warranty Proximity of Pixel Defects Note A red or blue bright dot must be more than 50 Because pixel and sub pixels defects of the percent brighter than neighboring dots while same type that are near to one another may be a green bright dot is 30 percent brighter than neighboring dots.

  • Page 31: Customer Care & Warranty

    8.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 32 +372 6519900(General) Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 33 Mon.~Fri. 9:00am-6:00pm Macau Technology Ltd. Macau: Sat. 9:00am-1:00pm Tel: (853)-0800-987 REDINGTON INDIA Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 PT. CORMIC Mon.~Thu. 08:30-12:00; 13:00- (Customer Hotline) Indonesia SERVISINDO 17:30 +62-8888-01-9086 PERKASA Fri. 08:30-11:30; 13:00-17:30"...
  • Page 34 8. Customer care and warranty +84 8 38248007 Ho Chi Minh City FPT Service Informatic +84 5113.562666 Mon.~Fri. 8:00-12:00, 13:30-17:30 Vietnam Company Ltd. - Ho Chi Danang City Sat. 8:00-12:00 Minh City Branch +84 5113.562666 Can tho Province EA Global Supply Philippines (02) 655-7777;...

  • Page 35: Troubleshooting & Faqs

    If the problem still persists Disconnect the monitor from mains power after you have tried these solutions, contact source immediately for safety Philips customer service representative. Contact with Philips customer service representative immediately. Common Problems Imaging Problems No Picture (Power LED not lit)

  • Page 36: General Faqs

    Reconnect your USB peripherals. Always activate a periodic screen refresh For further assistance, refer to the Consumer application if your monitor will display Information Centers list and contact Philips unchanging static content. customer service representative. Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in”...
  • Page 37 9. Troubleshooting & FAQs Shut down your computer, disconnect your panel surface side. This may affect your old monitor and reconnect your Philips warranty conditions. monitor. How should I clean the monitor Turn on your monitor and then turn on surface? your PC.

  • Page 38: Multiview Faqs

    Mac? resolution of 2560 x 1440 @ 60 Hz. For Ans.: Yes. All Philips monitors are fully best display, please use this resolution. compatible with standard PCs, Macs and workstations. You may need a cable 9.3 Multiview FAQs adapter to connect the monitor to your Mac system.
  • Page 39 9. Troubleshooting & FAQs Audio Source Audio in MHL-HDMI DisplayPort...
  • Page 40 © 2015 Koninklijke Philips N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips N.V. and are used under license from Koninklijke Philips N.V. Version: M4272BE2T...

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Brilliance 272b4

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