JVC EM39T, Emerald Series Troubleshooting Manual

No power

• Make sure the power cord is plugged in.
• The power is off, press the Power button to turn on the TV.
• Try another outlet.
• Unplug the unit for an hour, then plug it back in.

Poor sound or no sound

• Press the VOL button on the remote control or the VOL + button on the TV.
• Press MUTE on the remote control to ensure that mute is not on.
• The channel or cable TV is experiencing problems, tune to another channel.
• Check the TV audio settings.
• Check for possible sources of interference.

Poor picture or no picture

• The channel or cable TV is experiencing problems, tune to another channel.
• Make sure that channels are set into memory.
• Check the antenna or cable TV connections.
• Check for possible sources of interference.

Poor reception on some channels

• The channel or cable TV is experiencing problems, tune to another channel.
• Make sure that channels are set into memory.
• The network signal is weak, adjust the antenna to receive better reception.
• Check for possible sources of interference.

The remote control does not work

• Batteries may be weak, dead, or inserted incorrectly.
• Point the remote control directly at the remote sensor on the TV with an angle of 35º.
• Remove any obstacles between the remote control and the TV.
• Remote control is out of range, move closer to the TV.

The unit shuts off

• Sleep timer is set.
• Power is interrupted.

No CATV reception

• Check all cable TV connections.
• Set the TV Mode in Channel menu.

Closed caption is not activated

• The program tuned is not closed captioned. Try another channel.
• Enable Closed Caption in the menu.