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L14 Gen 2 and L15 Gen 2
User Guide

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Summary of Contents for Lenovo 20X3001CUS

  • Page 1 L14 Gen 2 and L15 Gen 2 User Guide...
  • Page 2 • Setup Guide First Edition (December 2020) © Copyright Lenovo 2020. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...
  • Page 3 Docking station ... . . Call Lenovo ....Before you contact Lenovo ..
  • Page 4 L14 Gen 2 and L15 Gen 2 User Guide...
  • Page 5 • Depending on the model, some optional accessories, features, software programs, and user interface instructions might not be applicable to your computer. • Documentation content is subject to change without notice. To get the latest documentation, go to https:// pcsupport.lenovo.com © Copyright Lenovo 2020...
  • Page 6 L14 Gen 2 and L15 Gen 2 User Guide...
  • Page 7 Chapter 1. Meet your computer Front view L14 Gen 2 © Copyright Lenovo 2020...
  • Page 8 L15 Gen 2 ThinkShutter (Camera cover)* IR camera* / Camera* Microphone Touch screen* ® TrackPoint pointing stick Fingerprint reader* TrackPoint buttons Power button Trackpad NFC* * for selected models ThinkShutter Slide ThinkShutter to cover or uncover the camera lens. It is designed to protect your privacy. L14 Gen 2 and L15 Gen 2 User Guide...
  • Page 9 Related topics • “Use the multi-touch screen (for selected models)” on page 11 • “Use the fingerprint reader (for selected models)” on page 23 • “Use the TrackPoint pointing device” on page 9 • “Use the trackpad” on page 10 Chapter 1 Meet your computer...
  • Page 10 Side view Security-lock slot Audio connector ® Thunderbolt™ 4 connector (USB-C Power connector Nano-SIM-card tray* Ethernet connector Smart-card slot* microSD card slot * for selected models Related topics • “Lock the computer” on page 23 • “Use the P-to-P 2.0 charging function” on page 15 •...
  • Page 11 Bottom view Speaker Chapter 1 Meet your computer...
  • Page 12 • Connect to USB-C accessories to help expand your computer • USB-C (3.2 Gen 1) connector functionality. To purchase USB-C accessories, go to https:// • USB-C (3.2 Gen 2) connector www.lenovo.com/accessories • Thunderbolt 3 connector (USB-C) • Thunderbolt 4 connector (USB-C)
  • Page 13 Your computer helps you connect to the world through a wired or wireless network. Connect to Wi-Fi networks 1. Click the system menu arrow on the top right. A list of available wireless networks is displayed. © Copyright Lenovo 2020...
  • Page 14 2. Select a network available for connection. Provide required information, if needed. Airplane mode When the Airplane mode is enabled, all wireless features are disabled. To enable or disable the Airplane mode: 1. Use the system menu drop down (top right) and choose Settings. 2.
  • Page 15 Invoke the special function printed as an icon on each key or standard function of F1–F12 function keys. FnLock indicator on: standard function FnLock indicator off: special function Fn+Spacebar Toggle keyboard backlight Break operation Fn+B Fn+K Scroll contents Pause operation Fn+P Send system request Fn+S...
  • Page 16 Press to select or open an item. 3. Right-click button Press to display a shortcut menu. 4. Middle button Press and hold the dotted middle button while applying pressure to the pointing stick in the vertical or horizontal direction. Then, you can scroll through the document, Web site, or apps. Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves Use the trackpad...
  • Page 17 Two-finger scroll Put two fingers on the trackpad and move them in the vertical or horizontal direction. This action enables you to scroll through the document, Web site, or apps. Two-finger zoom out Put two fingers on the trackpad and move them closer together to zoom out.
  • Page 18 Tap once • From the Start menu: Open an app or item. • From the desktop: Select an app or item. • In an open app: Perform an action such as Copy, Save, and Delete, depending on the app. Tap twice quickly Open an app or item from the desktop.
  • Page 19 Tips • Turn off the computer before cleaning the multi-touch screen. • Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the multi-touch screen. Do not apply solvents to the cloth. •...
  • Page 20 L14 Gen 2 and L15 Gen 2 User Guide...
  • Page 21 • Press Fn+H to switch to performance mode. Use the P-to-P 2.0 charging function The USB-C connector on the computer features the Lenovo-unique P-to-P 2.0 charging function. When no ac power is available, this feature enables one computer to supply power to another computer through a USB-C to USB-C cable.
  • Page 22 Note: The actual charging speed using the Lenovo-unique P-to-P 2.0 charging function varies depending on many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter, and whether you are using the computers.
  • Page 23 Purchase options Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
  • Page 24 : You can remove the system lock from the system-lock slot. Note: The ThinkPad Basic Docking Station does not ship with a system lock installed. You can contact Lenovo sales to purchase a system lock with the option part number 4XE0Q56388. 2. Key lock indicator This indicator turns on when the system lock key is in the locked position.
  • Page 25 Connectors ThinkPad Basic Docking ThinkPad Pro Docking ThinkPad Ultra Docking Station Station Station 1. Audio connector √ √ √ 2. ac power connector √ √ √ ® 3. DisplayPort connector √ √ √ 4. VGA connector √ √ 5. USB 2.0 connector √...
  • Page 26 3. Turn the system lock key to the unlocked position ( 4. Align the top-left corner of the computer with the guide post of the docking station. Attach your computer to the docking station as shown until you hear a click. Slide the latch in the direction as shown 5.
  • Page 27 6. Turn the system lock key to the locked position ( Attention: When the computer is attached to a docking station, always hold the whole assembly when you need to move your computer. Otherwise, the docking station might drop down. Detach a docking station Note: The ThinkPad Basic Docking Station does not ship with a system lock installed.
  • Page 28 2. Slide the latch in the direction as shown to release the computer, and then grasp both sides of the computer to remove it Connect multiple external displays You can connect multiple external displays to a supported docking station. To ensure that the multiple displays work correctly, observe the following guidelines and connect the external displays to the appropriate connectors.
  • Page 29 Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com...
  • Page 30 The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.
  • Page 31 1. Enter the UEFI BIOS menu. See “Enter the UEFI BIOS menu” on page 27. Note: When you are prompted to enter the password, enter the correct supervisor password if a supervisor password has been set, or enter the correct system management password if no supervisor password has been set.
  • Page 32 5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the power-on password removed.
  • Page 33 Note: No bootable device is displayed if the computer cannot start from any devices or the operating system cannot be found. 3. Set the startup sequence as desired. 4. Press F10 to save the changes and exit. To change the startup sequence temporarily: © Copyright Lenovo 2020...
  • Page 34 Download and install the latest UEFI BIOS update package by one of the following methods: • Use the fwupdmgr or software utility to check LVFS for firmware updates. • Go to https://pcsupport.lenovo.com and select the entry for your computer. Then, follow the on-screen instructions to download and install the latest UEFI BIOS update package.
  • Page 35 If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.
  • Page 36 2. Select Config ➙ Power. The Power submenu is displayed. 3. Select Disable Built-in Battery and press Enter. 4. Select Yes in the Setup Confirmation window. The built-in battery is disabled and the computer turns off automatically. Wait three to five minutes to let the computer cool. Replace a CRU Follow the replacement procedure to replace a CRU.
  • Page 37 Installation procedure Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: Do not touch the contact edge of the memory module.
  • Page 38 The following information is only for the computer with user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.
  • Page 39 Hard disk drive assembly (for selected models) Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and permanent loss of data. When handling the internal storage drive, observe the following guidelines: •...
  • Page 40 Removal procedure M.2 solid-state drive (for models with hard disk drive) Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: L14 Gen 2 and L15 Gen 2 User Guide...
  • Page 41 • If your computer is installed with a hybrid solid-state drive (with Intel Optane memory), go to https:// to know the details on how to replace it. support.lenovo.com/docs/tg_ssd The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.
  • Page 42 • If your computer is installed with a hybrid solid-state drive (with Intel Optane memory), go to https:// to know the details on how to replace it. support.lenovo.com/docs/tg_ssd The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.
  • Page 43 1. Disable the built-in battery. See “Disable the built-in battery” on page 29. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. Removal procedure Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps.
  • Page 44 4. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. Installation procedure Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved.
  • Page 45 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. 3. Slide the keyboard in the direction as shown. Ensure that the latches are secured under the keyboard frame.
  • Page 46 5. Connect the ac power adapter and all disconnected cables to the computer. USB and audio board (for L14 Gen 2 only) Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get damaged.
  • Page 47 2. In the Touchpad section, turn off the Touchpad control. Use the Software application to check for updates. It should notify when new Where can I get the latest device firmware is available on LVFS ( https://fwupd.org/ drivers and UEFI BIOS? © Copyright Lenovo 2020...
  • Page 48 Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 46. Message Solution The computer turned off because the battery power is low.
  • Page 49 Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to or scan the following QR Code.
  • Page 50 The LLW also is preinstalled on the computer. To access the LLW, go to /opt/Lenovo If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office or reseller to obtain a printed version of the LLW.
  • Page 51 General Public License and/or the Lesser General Public License (or any other license requiring us to make a written offer to provide corresponding source code to you) from Lenovo for a period of three years without charge except for the cost of media, shipping, and handling, upon written request to Lenovo. This offer is valid to anyone in receipt of this Device.
  • Page 52 • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Page 53 Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at https:// www.lenovo.com/services Service availability and service name might vary by country or region. Chapter 7 Help and support...
  • Page 54 L14 Gen 2 and L15 Gen 2 User Guide...
  • Page 55 It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting. Regardless of the setting, try to observe as many of the tips as possible. © Copyright Lenovo 2020...
  • Page 56 Many product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at https://www.lenovo.com/accessories Explore your options for docking solutions and external products that provide the adjustability and features that you want.
  • Page 57 • TP00121FB* • TP00121FC* * for India only The latest compliance information is available at: https://www.lenovo.com/compliance Locate the UltraConnect wireless antennas Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication wherever you are. © Copyright Lenovo 2020...
  • Page 58 • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 59 Responsible Party: Lenovo (United States) Incorporated 7001 Development Drive Morrisville, NC 27560 Email: FCC@lenovo.com FCC ID and IC Certification information You can find the FCC and IC Certification information through one of the following methods: • Through an electronic-label screen (E-label screen) preinstalled on your computer.
  • Page 60 Regulatory labels Depending on your country or region, you can find the government-required regulatory information through one of the following methods: • On a physical label attached to the outside of your computer shipping carton • On a physical label attached to your computer •...
  • Page 61 Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 62 Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux agreement(s) which may accompany software included with this product. Lenovo may update this document at any time without notice.