hit counter script
Lenovo ThinkBook 14 G6 IRL (21KG000WMH) Manual

Lenovo ThinkBook 14 G6 IRL (21KG000WMH) Manual

Also See for ThinkBook 14 G6 IRL:

Advertisement

Contents
Lenovo ThinkBook 14 G6 IRL (21KG000WMH) Manual

About this guide

  • This guide applies to Lenovo product models listed below. Illustrations in this guide may look slightly different from your product model.
Model name Machine type (MT)
ThinkBook 14 G6 ABP 21KJ
ThinkBook 14 G6 ABP 1
ThinkBook 14 G6 ABP 2
ThinkBook 14 G6 ABP 3
ThinkBook 14 G6 ABP 4
ThinkBook 14 G6 ABP 5
ThinkBook 16 G6 ABP 21KK
ThinkBook 16 G6 ABP 1
ThinkBook 16 G6 ABP 2
ThinkBook 16 G6 ABP 3
ThinkBook 16 G6 ABP 4
ThinkBook 14 G6 IRL 21KG, 21NQ
ThinkBook 14 G6 IRL 1
ThinkBook 14 G6 IRL 2
ThinkBook 14 G6 IRL 3
ThinkBook 14 G6 IRL 4
ThinkBook 14 G6 IRL 5
ThinkBook 14 G6 IRL 6
ThinkBook 14 G6 IRL 7
ThinkBook 14 G6 IRL 8
ThinkBook 14 G6 IRL 9
ThinkBook 14 G6 IRL 10
ThinkBook 16 G6 IRL 21KH, 21NR
ThinkBook 16 G6 IRL 1
ThinkBook 16 G6 IRL 2
ThinkBook 16 G6 IRL 3
ThinkBook 16 G6 IRL 4
ThinkBook 16 G6 IRL 5
ThinkBook 16 G6 IRL 6
ThinkBook 16 G6 IRL 7
ThinkBook 16 G6 IRL 8
  • For further compliance information, refer to the Generic Safety and Compliance Notices at https://pcsupport.lenovo.com/docs/generic_notices.
  • This guide may contain information about accessories, features, and software that are not available on all models.
  • This guide contains instructions that are based on the Windows operating system. These instructions are not applicable if you install and use other operating systems.
  • Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update. As a result, the operating system related instructions may become outdated. Refer to Microsoft resources for the latest information.

Meet your computer

Front

Overview - Part 1 - Front

  1. Microphones
Capture or record sound and voice.
  1. Infrared LED*
Emit infrared light for face authentication.
  1. Camera cover
Cover or uncover the camera.
Note: The camera cover helps you better protect your privacy.
  1. Infrared camera*/RGB camera
  • Capture your face images for face authentication (for selected models).
  • Capture still and moving images for taking photos, recording videos, and video chatting.
    Note: Use Windows Hello™ to enroll your face for face authentication.
  1. Camera light
If the light is on, the camera is in use.
  1. Screen
Display text, graphics, and videos. Selected models support multitouch function.
  1. Wireless antennas
Send and receive radio waves for the built-in wireless local area network (LAN) and Bluetooth module.
Note: The antennas are not visible from the outside of the computer.

* For selected models

Base

Overview - Part 2 - Base

  1. Power light
  • On: the computer is turned on.
  • Off: the computer is turned off or in hibernation mode.
  • Blinking: the computer is in sleep mode.
  1. Power button / Fingerprint reader
  • Press the button to turn on the computer or put the computer into sleep mode.
    Note: You can turn on the computer by flipping open the LCD screen if Flip to Start is enabled.
  • Enroll and read your fingerprint for user authentication.
  1. Keyboard
Enter characters and interact with programs.
Note: The keyboard also includes hotkeys and function keys for changing settings and performing tasks quickly.
  1. Touchpad
Perform finger touch and all the functions of a traditional mouse.
Note: The touchpad also supports multi-touch function.
  1. Numeric keypad
To enable or disable the numeric keypad, press the Num Lock key.

Left

Overview - Part 3 - Left

1,8. Multi-purpose USB Type-C® connector
  • This multi-purpose connector can be used to connect display devices and devices that utilize the USB data transfer technology. It also supports USB Power Delivery.
    Note: When connecting display devices, you need to use appropriate cables and adapters (if needed) according to the connection capabilities of the display device.
  • The USB Type-C connector with a plug icon next to it also functions as the PC's power input connector.
  1. Charging light
Indicate whether the computer is connected to ac power.
  • Solid white: connected to ac power; battery capacity 91%–100%
  • Solid amber: connected to ac power; battery capacity 1%–90%
  • Off: not connected to ac power
  1. USB (3.2 Gen 1) Type-A connector (always-on)
The always-on connector can charge external devices when the computer is turned off, in sleep or hibernation mode. The always-on function can be turned on or off in the UEFI/BIOS setup utility.
Note: If Lenovo Vantage is pre-installed on your computer, you can also set always-on function from within that software.
  1. HDMI ™ connector
Connect to a compatible digital audio device or video monitor, such as an HDTV.
  1. Multi-purpose USB Type-C connector
This multi-purpose connector is Thunderbolt ™ 4 enabled. When connected with Thunderbolt enabled devices, data transfer may be established in Thunderbolt mode. It can also be used to connect display devices and devices that utilize the USB data transfer technology.
Note: When connecting display devices, you need to use appropriate cables and adapters (if needed) according to the connection capabilities of the display device.
  1. Combo audio jack
Connect headphones or headsets with a 3.5 mm (0.14 inch), 4-pole plug.
Note: This jack does not support standalone external microphones. If you use headsets, choose one with a single plug.
  1. Status LED
Indicate the computer status and the remaining battery capacity.
  • Solid white: the computer is turned on and the battery capacity is 21%-100%.
  • Solid amber: the computer is turned on and the battery capacity is 1%-20%.
  • Blinking slowly in white: the computer is in sleep mode or hibernation mode.
  • Off: the computer is turned off.

Overview - Part 4 - Right

  1. SD card slot
Insert an SD card or a MultiMediaCard (MMC) into the slot for data transfer or storage.
  1. USB (3.2 Gen 1) Type-A connector
Connect a USB-compatible device, such as a USB keyboard, a USB mouse, a USB storage device, or a USB printer.
  1. RJ45 connector
Connect to an Ethernet-based LAN.
  1. Nano security-lock slot
Lock your computer to a desk, table, or other fixtures through a compatible security cable lock.

Bottom

Overview - Part 5 - Bottom

  1. Ventilation slots (inlet)
Maintain the incoming airflow to dissipate internal heat.
caution Attention: Do not block the ventilation slots. Otherwise, the computer may overheat.
  1. Speakers
Produce sound.
  1. Novo button hole
Press the Novo button to open the Novo Button menu. From the menu, you can choose to open the UEFI/BIOS setup utility, the Boot menu, or the Windows startup options screen.

Features and specifications

Dimensions 14-inch models:
  • Width: 312 mm (12.3 inches)
  • Depth: 224 mm (8.8 inches)
  • Thickness
    • Thinnest: 16.5 mm (0.6 inches)
    • Thickest: 17.9 mm (0.7 inches)
16-inch models:
  • Width: 356 mm (14 inches)
  • Depth: 251 mm (9.9 inches)
  • Thickness
    • Thinnest: 17.5 mm (0.69 inches)
    • Thickest: 18.9 mm (0.74 inches)
ac power adapter
  • Input: 100 V ac–240 V ac, 50 Hz–60 Hz
  • Output: 20 V dc, 3.25 A/5 A*
  • Power: 65 W/100 W*
Battery pack 14-inch models:
  • Capacity: 45 Wh/60 Wh
  • Number of cells: 3/4

16-inch models:

  • Capacity: 45 Wh/71 Wh
  • Number of cells: 3/4

Note: The battery capacity is the typical or average capacity as measured in a specific test environment. Capacities measured in other environments may differ but are no lower than the rated capacity (see product label).

Microprocessor To view the microprocessor information of your computer, type system information in the Windows search box and then press Enter.
Memory
  • Type:
    • DDR4 (for ThinkBook 14/16 G6 ABP models)
    • DDR5 (for ThinkBook 14/16 G6 IRL models)
  • Number of physical slots: 2
Secondary storage device
  • Type: Solid-state drive
  • Form factor: M.2 (2280/2242)
  • Bus: PCI Express
Screen 14-inch models:
  • Size: 355.6 mm
  • Display resolution:
    • 1920 × 1200 pixels
    • 2240 × 1400 pixels
    • 2880 × 1800 pixels
16-inch models:
  • Size: 406.4 mm
  • Display resolution:
    • 1920 × 1200 pixels
    • 2560 × 1600 pixels
Keyboard
  • Function keys
  • Hotkeys
  • Numeric keypad*
  • Keyboard backlight*
Connectors and slots
  • Combo audio jack
  • RJ45 connector
  • USB Type-A connector × 2 (one connector with Always-On function)
    • Supports power output up to 4.5 W (5 V, 0.9 A)
    • For USB Type-A connector with Always-On function: Supports power output up to 7.5 W (5 V, 1.5 A)
  • Multi-purpose USB Type-C connector × 2
    • Supports power input up to 65 W or 100 W using the included power adapter
    • Supports maximum signaling rate of 41.25 Gbps in Thunderbolt mode (for ThinkBook 14/16 G6 IRL models)
    • Supports SuperSpeed USB 10 Gbps
    • Supports DisplayPort™ Alt Mode (DisplayPort 1.4 compliant)
    • Supports USB Power Delivery
    • Supports power output up to 15 W (5 V, 3 A)
  • HDMI connector
    • Supports 4096 × 2160 @ 60 Hz as specified in HDMI 2.1
  • Memory card slot
Note: Data rates and performance ratings are dependent on connected devices and cables if they are used. For DisplayPort connection through a USB Type-C connector, the listed maximum output capacity is only available on external displays with a DisplayPort, a Mini DisplayPort, or a USB Type-C connector that supports DisplayPort Alternate Mode. For connections using a converter or an adapter, the actual output resolution may be lower.
Security
  • Fingerprint reader
  • Nano security-lock slot
  • UEFI/BIOS passwords
    • Administrator password
    • User password
    • Master hard disk password
    • User hard disk password
Network
  • Ethernet (10/100/1000 Mbps) network adapter
  • Bluetooth and Wi-Fi® combo adapter

* For selected models

Statement on USB transfer rate

Depending on many factors such as the processing capability of the host and peripheral devices, file attributes, and other factors related to system configuration and operating environments, the actual transfer rate using the various USB connectors on this device will vary and will be slower than the data rate listed below for each corresponding device.

USB device Data rate (Gbit/s)
USB 3.2 Gen 1 5
USB 3.2 Gen 2 10

Operating environment

Maximum altitude (without pressurization)
3048 m (10 000 ft)

Temperature

  • At altitudes up to 2438 m (8000 ft)
    • Operating: 5°C to 35°C (41°F to 95°F)
    • Storage: 5°C to 43°C (41°F to 109°F)
  • At altitudes above 2438 m (8000 ft)
    • Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F)

Note: When you charge the battery, its temperature must be no lower than 10°C (50°F).

Relative humidity

  • Operating: 8% to 95% at wet-bulb temperature 23°C (73°F)
  • Storage: 5% to 95% at wet-bulb temperature 27°C (81°F)

Get started with your computer

Work with Windows

The following table contains Windows frequently used settings. You can learn the basics and start working with Windows right away.
To configure settings, type the corresponding keywords in the Windows search box and select the best match. Follow the on-screen instructions to customize settings.
Table 1. Basic settings

Functions Descriptions Search by keywords
Control Panel View or change Windows settings, including hardware and software setup and configuration. Control Panel
Connect to Wi-Fi networks For models with a wireless LAN module, you can connect your computer to a Wi-Fi network. Click the network icon in the Windows notification area, and then select a network for connection.
Note: The wireless LAN module on your computer may support different standards. For some countries or regions, use of 802.11ax may be disabled according to local regulations.
Wi-Fi
Connect to wired networks For models with an RJ45 connector, you can use an Ethernet cable to connect your computer to a wired network. Ethernet
Airplane mode Airplane mode is a convenient setting to turn all wireless communications of your computer on and off. You may need to turn it on when boarding an airplane. Airplane mode
Night light mode Night light is a switch in Windows that you can turn on and off. When it is turned on, your screen shows warmer colors and the amount of emitted blue light is reduced. Enabling night light reduces the chances of developing eye fatigue or eye strain.
Note: For more guidance on reducing eye fatigue or eye strain, go to https://www.lenovo.com/us/en/compliance/visual-fatigue.
Night light
Adjust color temperature If night light mode is turned on, you can adjust the color temperature of the screen.
Note: Selected Lenovo computers are low blue light certified using night light mode and color temperature settings available in the pre-installed operating system. These computers are tested with night light turned on and color temperature set to 48 or greater.
Night light
Windows Updates Microsoft periodically releases feature and security updates to the Windows operating system. Updates that are applicable to your Windows version are downloaded automatically when your computer is connected to the Internet. When updates are downloaded, you are prompted to restart the computer to install these updates. You can also manually check if there are available updates for the installed version of Windows.
caution Attention: Only use Windows Update to download and install updates.
Updates other sources may include security risks.
Windows Updates

Table 2. Optional settings

Functions Descriptions Search by keywords
Set up face recognition* For models with a Windows Hello-compatible infrared camera, you can set up face recognition to sign in with your face. Sign-in options
Enroll your fingerprint For models with a fingerprint reader, you can enroll your fingerprint for Windows sign-in. Sign-in options

* For selected models

Windows help information

If the on-screen instructions cannot solve your problem, refer to the following to get the online Windows help information.

  • Type Get Help or Tips in the Windows search box and then press Enter. When the app opens, type the problem description and select the matched result.
  • Visit Microsoft support Web site: https://support.microsoft.com. Enter what you are looking for in the search box and get search results.

Lenovo Vantage, Lenovo PC Manager and Lenovo Smart Engine

They are apps developed by Lenovo. Using one of them, you can:

  • View product information and system status
  • Manage and change device settings
  • Check for and perform system update
    Note: This feature is only available on Lenovo Vantage. In Lenovo PC Manager or Lenovo Smart Engine, you can check for and perform driver update.

Depending on the country or region in which your computer is purchased, one of the apps may be pre-installed on your computer. To open it, type its name in the Windows Search box and select the matched result. If none of the apps is pre-installed, you may install one on your own. Lenovo Vantage is available for download free of charge from the Microsoft Store.
Note: App features are subject to change with updates and specific features may not be available on all Lenovo products.

The Novo Button menu

The Novo Button menu can be displayed before the operating system starts. From the menu, you can choose to

  • Open the UEFI/BIOS setup utility
  • Open the boot device selection menu
  • Open the Windows startup options screen
    Note: From the Windows startup options screen, you can then choose to
    • Start your computer using a recovery drive
    • Reset your computer
    • Open advanced options screen

Open the Novo Button menu

For Lenovo computers with a Novo button, you can press the button to open the Novo Button menu.

  1. Turn off the computer.
  2. Open the LCD screen and press the Novo button.

Note: Alternatively, turn off the computer. Press Fn and the power button to open the Novo Button menu.

Interact with your computer

Hotkeys

Look at the top row of the keyboard of your Lenovo computer and you'll find keys with printed icons. These keys are called hotkeys and they provide shortcuts to functions that you'll use frequently. The function that each hotkey provides is denoted by the icon printed on the key.
Hotkeys share keys with function keys (F1–F12) and other keys. Depending on the FnLock setting, you use hotkey functions by pressing the key directly or in combination with the Fn key.
Note: The FnLock switch does not apply to hotkeys not found in the first row of the keyboard. To use these hotkeys, always hold down the Fn key while pressing the key.

Related topics
"Function descriptions for Lenovo hotkeys"

The FnLock switch
The FnLock is an electronic switch that affects how you use hotkey functions. To turn it on and off, press Fn + Esc.
Note: The Esc key is in the upper left corner of the keyboard. It has an LED that indicates the status of the FnLock switch.
Locations of the FnLock key and the Fn key
A Lenovo keyboard usually contains hotkeys in the top row. These hotkeys share keys with the function keys (F1–F12) and other keys. For these dual-function keys, the icons or characters denoting the primary functions are printed on top of the icons and characters denoting the secondary functions.

  1. an icon or character denoting the primary function
  2. an icon or character denoting the secondary function

Table 3. FnLock and dual-function keys

FnLock
(Esc)
LED
FnLock status Pressing the hotkey alone Pressing the hotkey while holding down the Fn key
Off Disabled Primary function Secondary function
On Enabled Secondary function Primary function

Dual-function keys without printed icons

Some dual-function keys share keys with letter keys and numeric keys. Such keys do not have a dedicated printed icon. The following table lists the hidden functions for these keys.

Key combination Hidden function
Fn + N Show device information.
Fn + Q Switch among different operation modes.
Fn + R* Change the display refresh rate.

* For selected models

Numeric keypad

(for selected models)
Some Lenovo computers include a dedicated numeric keypad on the far right of the keyboard. The keypad is used for entering numbers and operators quickly.
Press the NumLock key to enable or disable the numeric keypad.

Touch operations supported by Windows

(for selected models)
For computers with a touch-enabled screen, you can touch the screen directly with your fingers and interact with your computer in a more natural way. The following table lists frequently used touch operations that are supported by the Windows operating system.

Touch operation Used for
Tap
Opening apps, documents, and other functions on the taskbar or the Start menu
Tap twice quickly
Opening apps that are pinned on the desktop
Tap, hold and lift
Opening the context menu
Pinch
Zooming out
Spread
Zooming in
Swipe in from the left edge
Opening the widgets panel
Swipe in from the right edge
Opening the notification center

The Windows operating system also supports 3- and 4-finger gestures on the screen and the touchpad. You can set them up in Settings ➙ Bluetooth & devices.

Explore your computer

Intelligent features

Your computer may be pre-installed with one of Lenovo Vantage, Lenovo PC Manager, or Lenovo Smart Engine but not all. Most features described here can be enabled or disabled in one of these apps. Other features may be enabled in a standalone app.
Notes:

  • Software features are subject to change. Please refer to your actual product.
  • You may need to complete online update to the apps for the features to take effect.

Gesture Controls (Touch screen/Touchpad)

When watching videos in full screen mode, you can conveniently control the volume and adjust the screen brightness through intuitive gestures on the touchpad or touch screen (for selected models).
Note: This feature does not support all video players and may conflict with similar third-party gesture functions.

Super Resolution

(for selected models)
By utilizing the capabilities and potentials of Intel processors, Super Resolution helps you play videos with a higher resolution than the original. It works especially well in cases where the source video has a poor resolution.
For most players, Super Resolution can be enabled or disabled in Lenovo Vantage, Lenovo PC Manager, or Lenovo Smart Engine, but for some specific players, you might need to enable this feature manually.

Eye Care Mode

Eye Care Mode intelligently adjusts the color temperature of the screen and can reduce the chances of developing eye fatigue or eye strain.

Smart Noise Cancelling

By filtering the input and output environments, Smart Noise Cancelling helps you reduce noise and optimize the call effect in different scenarios.

Smart Appearance

(for selected models)
Smart Appearance helps you blur the background behind you or replace the background with a variety of default and custom choices. You can also beautify the skin and refine your face shape to a preferred level. This setting could be applied to any video communication software you use on this computer.

Manage power

Use the information in this section to achieve the best balance between performance and power efficiency.

Rechargeable battery pack

Your computer includes a built-in, rechargeable battery pack that makes mobile computing a reality. When the computer is plugged into an electrical outlet, the battery charges. If you use the computer when you don't have access to an electrical outlet, the battery discharges to supply electricity that the computer system requires for operation.
You can charge the battery any time you want. The battery packs of Lenovo computers support multiple charging modes that are suitable for different power usage habits. You can switch the battery's active charging mode in Lenovo Vantage, Lenovo PC Manager, or Lenovo Smart Engine.
Battery charging is also affected by its temperature. The recommended temperature range for charging the battery is between 10°C (50°F) and 35°C (95°F).
Note:
You can check the battery temperature in Lenovo Vantage.
To maximize the life of the battery, once the battery is fully charged, it must discharge to 94% or lower before it will be allowed to recharge again.

Normal mode
Normal mode is the most basic charging mode. In normal mode, it typically takes 2 to 4 hours for the battery to charge from 0% to 100%.

Rapid charge mode (for selected models)
If you want the battery to be charged faster than in normal mode, switch the battery charging to rapid charge mode. The following table lists the typical time needed for batteries in rapid charge mode to be charged to 80% and 100% respectively.
Table 4. Reference charge time for batteries in rapid charge mode

Mode Time needed to charge from 0% to 80% Time needed to charge from 0% to 100%
Rapid charge Less than 1 hour Less than 2 hours

Note: If your computer comes with a 71 Wh battery and a 65 W adapter, rapid charge mode is not supported.

Conservation mode
If your computer is constantly plugged into an electrical outlet, consider switching the battery charging to conservation mode. In conservation mode, the battery will not be fully charged. Instead, the battery's charge will be kept within 75%–80%. This is beneficial to the long-term health of the battery.
Note: If you want the battery to be fully charged before bringing the computer to work, disable conservation mode by switching the battery charging to normal or rapid charge mode.

Nighttime charge optimization
Some people follow a regular pattern when using their computers. They finish their workday with the computer at a low battery charge level. They plug in their computers at night and need the battery to be fully charged the next morning so they can unplug the computer and bring it to work. These activities happen at approximately the same time each day. If this sounds like you, consider enabling nighttime charge optimization for the battery.
Nighttime charge optimization affects battery charging during the night hours, the time when you're usually asleep. When it is enabled, the computer regularly adapts its charging behavior based on observation of when you plug in the computer at night and unplug it in the morning. During the nighttime, the battery is charged to a particular range and is kept within that range for an extended period, before being further charged to 100%. Nighttime charge optimization ensures safe charging during the night and is beneficial to the long-term health of the battery.
Note: With nighttime charge optimization enabled, if you break your routine one day by unplugging the computer much earlier than usual in the morning, you may find that the battery is not fully charged.
If the battery pack of your computer supports nighttime charge optimization, it can be enabled in Lenovo Vantage, Lenovo PC Manager, or Lenovo Smart Engine.

Recover full battery capacity
If your computer is constantly plugged in to an electrical outlet and the battery rarely discharges, the battery may not be charged to its full capacity even if the battery meter reports 100% charge. You can recover the battery's full charging potential simply by discharging and re-charging the battery.

  1. Unplug the computer and use it until the battery charge drops below 20%.
  2. Plug in the computer and charge the battery to 100%.

Set power button behavior

By default, pressing the power button puts the computer to sleep mode. However, you can change the power button behavior in Windows Control Panel.

  1. Type Control Panel in the Windows search box and then press Enter. Open the control panel and view by large or small icons.
  2. Select the power options and then click to choose what the power button does.

A power plan

A power plan is a collection of power-saving settings made available by an operating system. With a power plan, you can set idle time-outs for different hardware components to enter a low-power state. The default power plan and some of its idle time-out settings are listed below for computer models pre-installed with Windows.
The listed settings are active when the computer is connected to an electrical outlet. If your computer includes a built-in battery pack, a different collection of time-out settings is set to take effect when the computer is operating on battery power.

  • Default power plan: Balanced
  • Turn off the display: after 5 minutes
  • Put the computer to sleep: after 5 minutes
    Note: To wake the computer from the sleep state, press the power button or any key on the keyboard.

Change or customize a power plan
This operation is applicable to computers with pre-installed Windows.

  1. Type power plan in the Windows search box and then press Enter.
  2. Customize a power plan of your preference.

System operation modes

Lenovo has preset several modes in which your computer can operate. The maximum attainable performance, power consumption, and speed limit for the heat sink fan vary between the operation modes. Consider the following conditions when you want to switch operation modes.

  • The environment where you use your computer, and
  • The tasks running on your computer

You can switch the operation mode in the pre-installed app Lenovo Vantage, Lenovo Smart Engine, or Lenovo PC Manager. As a shortcut, you can also use the key combination Fn + Q. Three modes are usually available for most Lenovo computers. The following table lists the operation modes and the recommended conditions for each mode.
Note: The operation modes listed in the table are descriptive and may not be the same as those displayed by the app.
Table 5. Operation modes and their recommended usage conditions

Operation mode Recommended conditions
Extreme Performance
  • Your computer is plugged into an electrical outlet.
  • You want the best performance, and
  • You don't care if the fan makes a little noise.
Intelligent Cooling You plan to frequently switch between different computer tasks over a period time.
Battery Saving
  • Your computer is operating on battery power, or
  • You want the computer to be as quiet as possible.

Note: In Intelligent Cooling mode, the computer dynamically switches between Extreme Performance mode and Battery Saving mode depending on the tasks running on the computer.

Adjustable display refresh rate

(for selected models)
Your eyes might not notice it but the content displayed on the computer screen refreshes constantly. Display refresh rate refers to the number of times per second the screen content refreshes itself and is measured in hertz (Hz).
A refresh rate of 60 Hz is adequate for most situations and is energy efficient. However, when viewing videos or playing video games, a higher refresh rate usually provides a smoother viewing experience.
The displays of some Lenovo computers support dual refresh rates. For such a computer, you can manually switch its display to work at either the higher or lower refresh rate. For Windows operation systems, the manual settings are usually found in Settings ➙ System ➙ Display. As a shortcut, you can also use the key combination Fn + R to switch the display refresh rate.
Note: Not all displays support dual refresh rates. If you cannot find settings to change the display refresh rate, the refresh rate of the display might be fixed or cannot be manually changed.

Change settings in UEFI/BIOS setup utility

This section introduces what is UEFI/BIOS and the operations you can perform in its setup utility.

What is UEFI/BIOS setup utility

UEFI/BIOS is the first program that runs when a computer starts. UEFI/BIOS initializes hardware components and loads the operating system and other programs. Your computer may include a setup program (setup utility) with which you can change certain UEFI/BIOS settings.

Open the UEFI/BIOS setup utility

  1. Turn on or restart the computer.
  2. When the Lenovo logo appears on the screen, press F1 repeatedly. Or enter Novo Button menu.
  3. Select BIOS/UEFI Setup.

Select boot devices

Normally, the computer starts to a boot manager loaded from the secondary storage device of the computer. Occasionally, you may need to start the computer to a program or boot manager loaded from another device or a network location. After the system firmware initializes all devices, you can press an interruption key to display the boot menu and select a desired boot device.

  1. Turn on or restart the computer.
  2. Press F12.
  3. From the boot device menu, select a boot device to start the computer.

You can make a permanent change on boot devices in the UEFI/BIOS setup utility. Select the Boot menu; in the EFI section, select the desired boot device and move it to the top of the device list. Save changes and exit the setup utility for the change to take effect.

Change hotkey mode

  1. Open the UEFI/BIOS setup utility.
  2. Select Configuration ➙ Hotkey Mode and press Enter.
  3. Change the setting to Disabled or Enabled.
  4. Select Exit ➙ Exit Saving Changes.

Enable or disable always-on

For some Lenovo computers with always-on connectors, the always-on function can be enabled or disabled in the UEFI/BIOS setup utility.

  1. Open the UEFI/BIOS setup utility.
  2. Select Configuration ➙ Always On USB and press Enter.
  3. Change the setting to Disabled or Enabled.
  4. Select Exit ➙ Exit Saving Changes.

Set passwords in UEFI/BIOS setup utility

This section introduces the types of passwords that you can set in the UEFI (Unified Extensible Firmware Interface) or BIOS (Basic Input/Output System) setup utility.

Password types

You can set various types of passwords in the UEFI/BIOS setup utility.

Password type Pre-requisite Usage
Administrator password No You must enter it to start the setup utility.
User password The administrator password must be set. You can use the user password to start the setup utility.
Master hard disk password No You must enter it to start the operating system.
User hard disk password The master hard disk password must be set. You can use the user hard disk password to start the operating system.

Notes:

  • All passwords set in the setup utility consist of alphanumeric characters only.
  • If you start the setup utility using the user password, you can only change a few settings.

Set administrator password

You set the administrator password to prevent unauthorized access to the UEFI/BIOS setup utility.
caution Attention: If you forget the administrator password, a Lenovo authorized service personnel cannot reset your password. You must take your computer to a Lenovo authorized service personnel to have the system board replaced. Proof of purchase is required and a fee will be charged for parts and service.

  1. Open the UEFI/BIOS setup utility.
  2. Select Security ➙ Set Administrator Password and press Enter.
  3. Enter a password string that contains only letters and numbers and then press Enter.
  4. Enter the password again and press Enter.
  5. Select Exit ➙ Exit Saving Changes.

Next time you start the computer, you must enter the administrator password to open the setup utility. If Power on Password is enabled, you must enter the administrator password or the user password to start the computer.

Change or remove administrator password

Only the administrator can change or remove the administrator password.

  1. Open the UEFI/BIOS setup utility using the administrator password.
  2. Select Security ➙ Set Administrator Password and press Enter.
  3. Enter the current password.
  4. In the Enter New Password text box, enter the new password.
  5. In the Confirm New Password text box, enter the new password again.
    Note: If you want to remove the password, press Enter in both text boxes without entering any character.
  6. Select Exit ➙ Exit Saving Changes.

If you remove the administrator password, the user password is also removed.

Set user password

You must set the administrator password before you can set the user password.
The administrator of the setup utility might need to set a user password for use by others.

  1. Open the UEFI/BIOS setup utility using the administrator password.
  2. Select Security ➙ Set User Password and press Enter.
  3. Enter a password string that contains only letters and numbers and then press Enter. The user password must be different from the administrator password.
  4. Enter the password again and press Enter.
  5. Select Exit ➙ Exit Saving Changes.

Enable power-on password

If the administrator password has been set, you can enable power-on password to enforce greater security.

  1. Open the UEFI/BIOS setup utility.
  2. Select Security ➙ Power on Password and press Enter.
    Note: The administrator password must be set in advance.
  3. Change the setting to Enabled.
  4. Select Exit ➙ Exit Saving Changes.

If power-on password is enabled, a prompt appears on the screen every time you turn on the computer. You must enter the administrator or user password to start the computer.

Set hard disk password

You can set a hard disk password in the setup utility to prevent unauthorized access to your data.
caution Attention: Be extremely careful when setting a hard disk password. If you forget the hard disk password, a Lenovo authorized service personnel cannot reset your password or recover data from the hard disk. You must take your computer to a Lenovo authorized service personnel to have the hard disk drive replaced. Proof of purchase is required and a fee will be charged for parts and service.

  1. Open the UEFI/BIOS setup utility using the administrator password.
  2. Select Security ➙ Set Hard Disk Password and press Enter.
    Note: If you start the setup utility using the user password, you cannot set hard disk password.
  3. Follow on-screen instructions to set both master and user hard disk passwords.
    Note: The master and user hard disk passwords must be set at the same time.
  4. Select Exit ➙ Exit Saving Changes.

If the hard disk password is set, you must provide the correct password to start the operating system.

Change or remove hard disk password

  1. Open the UEFI/BIOS setup utility.
  2. Select Security.
  3. Change or remove the hard disk password.
    To change or remove master password, select Change Master Password and press Enter.
    Note: If you remove the master hard disk password, the user hard disk password is also removed.
    To change user hard disk password, select Change User Password and press Enter.
    Note: The user hard disk password cannot be removed separately.
  4. Select Exit ➙ Exit Saving Changes.

Frequently asked questions

How do I partition my storage drive
Refer to https://support.lenovo.com/solutions/ht503851.

What should I do if my computer stops responding
Press and hold the power button until the computer turns off. Then restart the computer.

What should I do if I spill liquid on the computer

  1. Carefully unplug the ac power adapter and turn off the computer immediately. The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits.
    caution Attention: Although you might lose some data or work by turning off the computer immediately, leaving the computer on might make your computer unusable.
  2. Wait until you are certain that all the liquid is dry before turning on your computer.

    Do not try to drain out the liquid by turning over the computer. If your computer has keyboard drainage holes on the bottom, the liquid will be drained out through the holes.

Where can I get the latest device drivers and UEFI/BIOS

  • Lenovo Vantage, Lenovo PC Manager, or Lenovo Smart Engine
  • Lenovo Support Web site at https://support.lenovo.com.

Why does my computer start automatically when I open the lid
Your computer may have Flip to Start enabled. Many Lenovo notebook computers include a sensor that can detect the angle at which the lid is opened. When you open the lid, the sensor can detect this behavior. If Flip to Start is enabled, the computer will respond by starting up automatically.
If you don't like this feature, you can disable it. Flip to Start can be enabled and disabled in:

  • Lenovo Vantage, Lenovo PC Manager, or Lenovo Smart Engine
  • Firmware Setup Utility

Help and support

Self-help resources

Use the following self-help resources to learn more about the computer and troubleshoot problems.

Resources How to access?
Troubleshooting and frequently asked questions
Accessibility information https://www.lenovo.com/accessibility
Reset or restore Windows
  • Use Lenovo recovery options.
    1. Go to https://support.lenovo.com/HowToCreateLenovoRecovery.
    2. Follow the on-screen instructions.
  • Use Windows recovery options.
    1. Go to https://pcsupport.lenovo.com.
    2. Detect your computer or manually select your computer model.
    3. Click Troubleshoot & Diagnose ➙ Custom Troubleshooting ➙ Operating System Diagnostics and then follow the on-screen instructions.
Use Lenovo Vantage, Lenovo PC Manager, or Lenovo Smart Engine to:
  • Download and install the latest drivers and firmware.
  • Configure hardware settings.
  • Diagnose computer hardware problems.
  • Check the computer warranty status.
Use Windows Search.
Lenovo Support Web site with the latest support information of the following:
  • Drivers and software
  • Diagnostic solutions
  • Product and service warranty
  • Product and parts details
  • Knowledge base and frequently asked questions
Visit https://support.lenovo.com.
Windows help information

What is a CRU

Customer replaceable units (CRUs) are parts that can be replaced by the customer. A Lenovo computer may contain the following types of CRUs:

Self-service CRU Parts that can be replaced easily by customer themselves or by trained service technicians at an additional cost.
Optional-service CRU Parts that can be replaced by customers with a greater skill level. Trained service technicians can also provide service to replace the parts under the type of warranty designated for the customer's machine.

If you intend to install a CRU, Lenovo will ship the CRU to you. You might be required to return the defective part that is replaced by the CRU. When return is required: (1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30) days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty at https://www.lenovo.com/warranty/llw_ 02.

CRUs for your product model

The table below lists the CRUs and CRU types that are defined for your product model.

Part Self-service CRU Optional-service CRU
Power cord X
ac power adapter X

Notes:

  • CRU replacement instruction is provided in one or more of the following publications and are available from Lenovo at any time upon your request.
    the product User Guide
    the printed publications that come with the product
  • Replacement of any parts not listed above, including the built-in rechargeable battery, must be done by a Lenovo-authorized repair facility or technician. Go to https://support.lenovo.com/partnerlocation for more information.

Call Lenovo

If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center.

Before you contact Lenovo
Record product information and problem details before you contact Lenovo.

Product information Problem symptoms and details
  • Product name
  • Machine type and serial number
  • What is the problem? Is it continuous or intermittent?
  • Any error message or error code?
  • What operating system are you using? Which version?
  • Which software applications were running at the time of the problem?
  • Can the problem be reproduced? If so, how?

Note: The product name and serial number can usually be found on the bottom of the computer, either printed on a label or etched on the cover.

Lenovo Customer Support Center

During the warranty period, you can call Lenovo Customer Support Center for help.

Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to https://pcsupport.lenovo.com/supportphonelist.
Note: Phone numbers are subject to change without notice. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

Services available during the warranty period

  • Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.
  • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
  • Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available.

Services not covered

  • Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts
  • Identification of software problem sources
  • Configuration of UEFI/BIOS as part of an installation or upgrade
  • Changes, modifications, or upgrades to device drivers
  • Installation and maintenance of network operating systems (NOS)
  • Installation and maintenance of programs

Purchase additional services

During and after the warranty period, you can purchase additional services from Lenovo at https://pcsupport.lenovo.com/warrantyupgrade.
Service availability and service name might vary by country or region.

Function descriptions for Lenovo hotkeys

Hotkey functions are denoted by the icons printed on the keys. The following table describes the functions for all Lenovo hotkeys. The keyboard of your Lenovo computer should only support a subset of the listed hotkeys.
Function descriptions for Lenovo hotkeys - Part 1

Function descriptions for Lenovo hotkeys - Part 2

Note: Hotkey functions may change if the associated app or the Windows operating system is updated.

Documents / Resources

References

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

Download Lenovo ThinkBook 14 G6 IRL (21KG000WMH) Manual

Advertisement

Need help?

Need help?

Do you have a question about the ThinkBook 14 G6 IRL and is the answer not in the manual?

Questions and answers

Table of Contents