Dell Latitude 5300 (P97G, 4GYT1) Manual

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.

A WARNING indicates a potential for property damage, personal injury, or death.

Set up your computer

1. Connect the power adapter and press the power button.
   NOTE: To conserve battery power, the battery might enter power saving mode.
   
2. Finish Windows system setup.
   Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
   • Connect to a network for Windows updates.
     NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when prompted.
   • If connected to the internet, sign-in with or create a Microsoft account. If not connected to the internet, create an offline account.
   • On the Support and Protection screen, enter your contact details.
3. Locate and use Dell apps from the Windows Start menu — Recommended
   Table 1. Locate Dell apps

   Dell apps	Details
   	Dell Product Registration Register your computer with Dell.
   	Dell Help & Support Access help and support for your computer.
   	SupportAssist Proactively checks the health of your computer's hardware and software. NOTE: Renew or upgrade your warranty by clicking the warranty expiry date in SupportAssist.
   	Dell Update Updates your computer with critical fixes and important device drivers as they become available.
   	Dell Digital Delivery Download software applications including software that is purchased but not preinstalled on your computer.

4. Create recovery drive for Windows.
   NOTE: It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows.
   For more information, see Create a USB recovery drive for Windows.

Create a USB recovery drive for Windows

Create a recovery drive to troubleshoot and fix problems that may occur with Windows. An empty USB flash drive with a minimum capacity of 16 GB is required to create the recovery drive.
NOTE: This process may take up to an hour to complete.
NOTE: The following steps may vary depending on the version of Windows installed. Refer to the Microsoft support site for latest instructions.

1. Connect the USB flash drive to your computer.
2. In Windows search, type Recovery.
3. In the search results, click Create a recovery drive.
   The User Account Control window is displayed.
4. Click Yes to continue.
   The Recovery Drive window is displayed.
5. Select Back up system files to the recovery drive and click Next.
6. Select the USB flash drive and click Next.
   A message appears, indicating that all data in the USB flash drive will be deleted.
7. Click Create.
8. Click Finish.

For more information about reinstalling Windows using the USB recovery drive, see the Troubleshooting section of your product's Service Manual at www.dell.com/support/manuals.

Chassis overview

Display view

1. Array microphone
2. Camera shutter
3. Camera
4. Camera status light
5. Array microphone
6. LCD panel
7. LED activity light

Left view

1. Power connector port
2. USB 3.1 Gen 2 (USB Type-C) port with DisplayPort/Thunderbolt (optional)
3. HDMI port
4. USB 3.1 Gen 1
5. Smart card reader (optional)

Right view

1. Headset/ Microphone port
2. microSD card reader
3. micro-SIM card slot
4. USB 3.1 Gen 1 port with PowerShare
5. Network port
6. Wedge-shaped lock slot

Palmrest view

1. Power button with optional fingerprint
2. Keyboard
3. Touchpad

Bottom view

1. Thermal vent
2. Service tag label
3. Speakers

Technical specifications

System information

Table 2. System information

Processor

NOTE: Processor numbers are not a measure of performance. Processor availability is subject to change and may vary by region/country.
Table 3. Processor specifications

Memory

Table 4. Memory specifications

Storage

Table 5. Storage specifications

System board connectors

Table 6. System board connectors

Media card-reader

Table 7. Media-card reader specifications

Audio

Table 8. Audio specifications

Video card

Table 9. Video card specifications

Camera

Table 10. Camera specifications

NOTE: The RBG + IR camera is for Windows Hello application only and other applications cannot use it.

Communication

Table 11. Communication specifications

Mobile Broadband

Table 12. Mobile Broadband

Wireless

Table 13. Wireless specifications

Ports and connectors

Table 14. Ports and connectors

Display

Table 15. Display specifications

Keyboard

Table 16. Keyboard specifications

Keyboard shortcuts

NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts remain the same across all language configurations.
Table 17. List of keyboard shortcuts

Touchpad

Table 18. Touchpad specifications

Table 19. Supported gestures

Fingerprint reader

(optional)
Table 20. Fingerprint reader specifications

Operating system

Table 21. Operating system

Battery

Table 22. Battery

Power adapter

Table 23. Power adapter specifications

Sensor and control specifications

Table 24. Sensor and control specifications

Dimensions and weight

Table 25. Dimensions and weight

Computer environment

Airborne contaminant level: G1 as defined by ISA-S71.04-1985
Table 26. Computer environment

* Measured using a random vibration spectrum that simulates user environment.
† Measured using a 2 ms half-sine pulse when the hard drive is in use.
‡ Measured using a 2 ms half-sine pulse when the hard-drive head is in parked position.

Security

Table 27. Security

Security options

Contacted smartcard reader

Table 28. Contacted smartcard reader

Contactless smartcard reader

Table 29. Contactless smartcard reader

NOTE: 125 Khz proximity cards are not supported.

Table 30. Supported cards

Security Software

Table 31. Security Software specifications

Software

This chapter details the supported operating systems along with instructions on how to install the drivers.

Downloading drivers

1. Turn on the tabletnotebook.
2. Go to Dell.com/support.
3. Click Product Support, enter the Service Tag of your tabletnotebook, and then click Submit.
   NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your tabletnotebook model.
4. Click Drivers and Downloads.
5. Select the operating system installed on your tabletnotebook.
6. Scroll down the page and select the driver to install.
7. Click Download File to download the driver for your tabletnotebook.
8. After the download is complete, navigate to the folder where you saved the driver file.
9. Double-click the driver file icon and follow the instructions on the screen.

System setup

Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly.
NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.
Use the BIOS Setup program for the following purposes:

• Get information about the hardware installed in your computer, such as the amount of RAM and the size of the hard drive.
• Change the system configuration information.
• Set or change a user-selectable option, such as the user password, type of hard drive installed, and enabling or disabling base devices.

Boot menu

Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices listed on the boot menu depend on the bootable devices in the system. This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system. Using the boot menu does not make any changes to the boot order stored in the BIOS.
The options are:

• UEFI Boot:
  • Windows Boot Manager
• Other Options:
  • BIOS Setup
  • BIOS Flash Update
  • Diagnostics
  • Change Boot Mode Settings

Navigation keys

NOTE: For most of the System Setup options, changes that you make are recorded but do not take effect until you restart the system.

Boot Sequence

Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can:

• Access System Setup by pressing F2 key
• Bring up the one-time boot menu by pressing F12 key

The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are:

• Removable Drive (if available)
• STXXXX Drive
  NOTE: XXX denotes the SATA drive number.
• Optical Drive (if available)
• SATA Hard Drive (if available)
• Diagnostics
  NOTE: Choosing Diagnostics, will display the ePSA diagnostics screen.

System setup options

NOTE: Depending on the tabletlaptop and its installed devices, the items listed in this section may or may not appear.

General options

Table 32. General

System configuration

Table 33. System Configuration

Video screen options

Table 34. Video

Security

Table 35. Security

Secure boot

Table 36. Secure Boot

Intel Software Guard Extensions options

Table 37. Intel Software Guard Extensions

Performance

Table 38. Performance

Power management

Table 39. Power Management

Post behavior

Table 40. POST Behavior

Manageability

Table 41. Manageability

Virtualization support

Table 42. Virtualization Support

Wireless options

Table 43. Wireless

Maintenance

Table 44. Maintenance

System logs

Table 45. System Logs

Updating the BIOS in Windows

It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet.
NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re-enabled after the BIOS update is completed.

1. Restart the computer.
2. Go to Dell.com/support.
   • Enter the Service Tag or Express Service Code and click Submit.
   • Click Detect Product and follow the instructions on screen.
3. If you are unable to detect or find the Service Tag, click Choose from all products.
4. Choose the Products category from the list.
   NOTE: Choose the appropriate category to reach the product page
5. Select your computer model and the Product Support page of your computer appears.
6. Click Get drivers and click Drivers and Downloads.
   The Drivers and Downloads section opens.
7. Click Find it myself.
8. Click BIOS to view the BIOS versions.
9. Identify the latest BIOS file and click Download.
10. Select your preferred download method in the Please select your download method below window, click Download File. The File Download window appears.
11. Click Save to save the file on your computer.
12. Click Run to install the updated BIOS settings on your computer.
    Follow the instructions on the screen.

Updating BIOS on systems with BitLocker enabled

If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the system will ask for this on each reboot. If the recovery key is not known this can result in data loss or an unnecessary operating system reinstall. For more information on this subject, see Knowledge Article: https://www.dell.com/support/article/sln153694

Updating your system BIOS using a USB flash drive

If the system cannot load into Windows but there is still a need to update the BIOS, download the BIOS file using another system and save it to a bootable USB Flash Drive.
NOTE: You will need to use a bootable USB Flash drive. Please refer to the following article for further details: https:// www.dell.com/support/article/us/en/19/sln143196/

1. Download the BIOS update. EXE file to another system.
2. Copy the file e.g. O9010A12.EXE onto the bootable USB Flash drive.
3. Insert the USB Flash drive into the system that requires the BIOS update.
4. Restart the system and press F12 when the Dell Splash logo appears to display the One Time Boot Menu.
5. Using arrow keys, select USB Storage Device and click Return.
6. The system will boot to a Diag C:\> prompt.
7. Run the file by typing the full filename e.g. O9010A12.exe and press Return.
8. The BIOS Update Utility will load, follow the instructions on screen.
   

System and setup password

Table 46. System and setup password

You can create a system password and a setup password to secure your computer.

The password features provide a basic level of security for the data on your computer.

Anyone can access the data stored on your computer if it is not locked and left unattended.
NOTE: System and setup password feature is disabled.

Assigning a system setup password

You can assign a new System or Admin Password only when the status is in Not Set.
To enter the system setup, press F2 immediately after a power-on or re-boot.

1. In the System BIOS or System Setup screen, select Security and press Enter.
   The Security screen is displayed.
2. Select System/Admin Password and create a password in the Enter the new password field. Use the following guidelines to assign the system password:
   • A password can have up to 32 characters.
   • The password can contain the numbers 0 through 9.
   • Only lower case letters are valid, upper case letters are not allowed.
   • Only the following special characters are allowed: space, ("), (+), (,), (-), (.), (/), (;), ([), (\), (]), (').
3. Type the system password that you entered earlier in the Confirm new password field and click OK.
4. Press Esc and a message prompts you to save the changes.
5. Press Y to save the changes.
   The computer reboots.

Deleting or changing an existing system setup password

Ensure that the Password Status is Unlocked (in the System Setup) before attempting to delete or change the existing System and/or Setup password. You cannot delete or change an existing System or Setup password, if the Password Status is Locked.
To enter the System Setup, press F2 immediately after a power-on or reboot.

1. In the System BIOS or System Setup screen, select System Security and press Enter.
   The System Security screen is displayed.
2. In the System Security screen, verify that Password Status is Unlocked.
3. Select System Password, alter or delete the existing system password and press Enter or Tab.
4. Select Setup Password, alter or delete the existing setup password and press Enter or Tab.
   NOTE: If you change the System and/or Setup password, re-enter the new password when prompted. If you delete the System and/or Setup password, confirm the deletion when prompted.
5. Press Esc and a message prompts you to save the changes.
6. Press Y to save the changes and exit from System Setup.
   The computer reboot.

Getting help

Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:

1. Go to Dell.com/support.
2. Select your support category.
3. Verify your country or region in the Choose a Country/Region drop-down list at the bottom of the page.
4. Select the appropriate service or support link based on your need.