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Brother HL-5440D User Manual
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Brother HL-5440D User Manual

Basic user's guide - english
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See also: Service Manual
User's Guide
Brother Laser Printer
HL-5440D
HL-5450DN
For visually-impaired users
You can read this manual with Screen Reader 'text-to-speech' software.
You must set up the hardware and install the driver before you can use the machine.
Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.
Please read this User's Guide thoroughly before you use the machine.
Please visit us at http://solutions.brother.com/ where you can get product support, the latest driver updates and utilities,
and answers to frequently asked questions (FAQs) and technical questions.
Note: Not all models are available in all countries.
Version 0
USA/CAN

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Summary of Contents for Brother HL-5440D

  • Page 1 User’s Guide Brother Laser Printer HL-5440D HL-5450DN For visually-impaired users You can read this manual with Screen Reader ‘text-to-speech’ software. You must set up the hardware and install the driver before you can use the machine. Please use the Quick Setup Guide to set up the machine. You can find a printed copy in the box.
  • Page 2 User's Guides and where to find them? Which manual? What's in it? Where is it? Product Safety Guide Read this Guide first. Please read the Safety Printed / In the Box Instructions before you set up your machine. See this Guide for trademarks and legal limitations.

  • Page 3: Using The Documentation

    Using the documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and conventions used in the documentation The following symbols and conventions are used throughout the documentation. WARNING indicates a potentially hazardous situation which, if not avoided, WARNING could result in death or serious injuries.

  • Page 4: Table Of Contents

    Table of Contents Printing Methods About this Machine ............................1 Front view and Back view........................1 Acceptable paper and other print media....................2 Recommended paper and print media ....................2 Type and size of paper ........................2 Handling and using special paper .......................4 Unprintable area when printing from a computer ................7 Loading paper............................8 Loading paper and print media......................8 Loading paper in the standard paper tray and the optional lower tray ..........8...
  • Page 5 General Information Control panel ............................71 LEDs (Light Emitting Diodes) ......................71 Service call indications ........................79 Control panel keys..........................81 Print a test page ............................82 Using the Go key ..........................82 Using the printer driver ........................82 Print a Printer Settings page........................83 Using the Go key ..........................83 Using the printer driver ........................83 Print Fonts ...............................84 Using the Go key ..........................84...
  • Page 6 Appendix Machine specifications...........................150 General............................150 Print media ............................152 Printer ..............................153 Interface............................153 Computer requirements........................154 Important information for choosing your paper................155 Symbol and character sets ......................156 Consumable Items...........................157 Network (LAN) ..........................157 Brother numbers ............................158 Index...

  • Page 7: Printing Methods

    10 AC power connector 11 USB port 12 10BASE-T / 100BASE-TX port (HL-5450DN only) 13 Network Activity Light Emitting Diodes (LEDs) (HL-5450DN only) 14 Parallel port (HL-5440D only) Note Most of the illustrations in this User’s Guide show the HL-5450DN.

  • Page 8: Acceptable Paper And Other Print Media

    Printing Methods Acceptable paper and other print media Print quality may vary according to the type of paper you are using. You can use the following types of print media: plain paper, thin paper, thick paper, thicker paper, bond paper, recycled paper, labels or envelopes.
  • Page 9 Printing Methods Paper capacity of the paper trays Paper size Paper types No. of sheets Paper Tray Letter, A4, Legal, Plain paper, Thin paper and up to 250 sheets (Tray 1) B5 (ISO/JIS), Executive, A5, Recycled paper 20 lb (80 g/m A5 (Long Edge), A6, B6 (ISO), Folio Multi-purpose Tray...

  • Page 10: Handling And Using Special Paper

    Printing Methods Handling and using special paper The machine is designed to work well with most types of xerographic and bond paper. However, some paper variables may have an effect on print quality or handling reliability. Always test samples of paper before purchasing to ensure desirable performance.
  • Page 11 Printing Methods Envelopes Most envelopes designed for laser printers will be suitable for your machine. However, some envelopes may have feed and print-quality problems because of the way they have been made. A suitable envelope should have edges with straight, well-creased folds. The envelope should lie flat and not be of baggy or flimsy construction.
  • Page 12 Printing Methods • with each side folded as shown in figure below If you use any of the types of envelopes listed above, they may damage your machine. This damage may not be covered under any Brother warranty or service agreement. Labels The machine will print on most types of labels designed for use with a laser machine.

  • Page 13: Unprintable Area When Printing From A Computer

    Printing Methods Unprintable area when printing from a computer The figures below show maximum unprintable areas. The unprintable areas may vary depending on the paper size or settings in the application you are using. Usage Document Top (1) Left (2) Size Bottom (3) Right (4)

  • Page 14: Loading Paper

    Printing Methods Loading paper Loading paper and print media The machine can feed paper from the standard paper tray, optional lower tray or multi-purpose tray. When you put paper into the paper tray, note the following:  If your application software supports paper size selection on the print menu, you can select it through the software.
  • Page 15 Printing Methods While pressing the green paper-guide release lever (1), slide the paper guides to fit the paper you are loading in the tray. Make sure that the guides are firmly in the slots. Note For Legal or Folio size paper, press the release button (1) in the bottom of the paper tray and then pull out the back of the paper tray.
  • Page 16 Printing Methods Put paper in the tray and make sure: The paper is below the maximum paper mark ( ) (1).  Over filling the paper tray will cause paper jams.  The side to be printed on must be face down. ...
  • Page 17 Printing Methods Choose the following settings from each drop-down list of the printer driver. Paper Size  Letter Legal Executive Folio A5 Long Edge A6 (Tray 1 only) (Tray 1 only) For the acceptable paper sizes, see Type and size of paper uu page 2. ...

  • Page 18: Loading Paper In The Multi-Purpose Tray (Mp Tray)

    Printing Methods Loading paper in the multi-purpose tray (MP tray) You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper. Use this tray to print on thick paper, bond paper, labels or envelopes. (For the recommended paper to use, see Acceptable paper and other print media uu page 2.) Printing on plain paper, thin paper, recycled paper and bond paper from the MP tray Open the MP tray and lower it gently.
  • Page 19 Printing Methods Put paper in the MP tray and make sure: The paper stays under the maximum paper mark (1).   The side to be printed on must be face up with the leading edge (top of the paper) in first. ...
  • Page 20 Printing Methods Choose the following settings from each drop-down list of the printer driver. Paper Size  Letter Legal Executive A5 Long Edge 3 x 5 Folio Customized paper size ® You can define your original paper size by choosing User Defined... in Windows printer driver, PostScript Custom Page Size in ®...
  • Page 21 Printing Methods Printing on thick paper, labels and envelopes from the MP tray Before loading, press the corners and sides of the envelopes to make them as flat as possible. Open the back cover (face-up output tray). Open the MP tray and lower it gently. Pull out the MP tray support (1) and unfold the flap (2).
  • Page 22 Printing Methods Put paper, labels or envelopes in the MP tray. Make sure: The number of envelopes in the MP tray does not exceed 3.   The paper, labels or envelopes stay under the maximum paper mark (1).  The side to be printed on must be face up.
  • Page 23 Printing Methods Media Type  <For printing thick paper> Thick Paper Thicker Paper <For printing labels> Label <For Printing envelopes> Envelopes Env. Thin Env. Thick  Paper Source MP Tray For any other settings, see Driver and Software in Chapter 2. Note •...

  • Page 24: Duplex (2-Sided) Printing

    Printing Methods Duplex (2-sided) printing The supplied printer drivers all enable duplex printing. For more information about how to choose the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper  If the paper is thin, it may wrinkle.

  • Page 25: Automatic Duplex Printing

    Printing Methods Automatic duplex printing If you are using the Macintosh Printer Driver, see Duplex (2-sided) Printing uu page 62. ® Automatic duplex printing with the Windows printer driver Choose the following settings from each menu of the printer driver. ...
  • Page 26 Printing Methods ® Automatic duplex printing with the BR-Script printer driver for Windows Choose the following settings from each menu of the printer driver.  Paper Size Letter Legal Folio  Media Type Plain Paper Recycled Paper Thin Paper  Paper Source Tray1 MP Tray...

  • Page 27: Manual Duplex Printing

    Printing Methods Manual duplex printing ® The BR-Script printer driver for Windows does not support manual duplex printing. If you are using the Macintosh Printer Driver, see Manual Duplex Printing uu page 62. ® Manual duplex printing with the Windows printer driver Choose the following settings from each drop-down list of the printer driver.

  • Page 28: Driver And Software

    Driver and Software Printer driver A printer driver is software that translates data from the format used by a computer to the format that a particular printer needs. Typically, this format is page description language (PDL). ® The printer drivers for the supported versions of Windows and Macintosh are on the CD-ROM we have supplied or on the Brother Solutions Center Web site at http://solutions.brother.com/.

  • Page 29: Printing A Document

    Driver and Software Printing a document When the machine receives data from your computer, it begins printing by picking up paper from the paper tray. The paper tray can feed many types of paper and envelopes. (See Paper capacity of the paper trays uu page 3.) From your application, choose the Print command.

  • Page 30: Printer Driver Settings

    Driver and Software Printer driver settings You can change the following printer settings when you print from your computer:  Paper Size  Orientation  Copies  Media Type  Resolution  Print Settings  Multiple Page  Duplex / Booklet ...

  • Page 31: Windows

    Driver and Software ® Windows Accessing the printer driver settings ® ® (For Windows XP and Windows Server 2003) Click Start, and then Printers and Faxes. ® ® (For Windows Vista and Windows Server 2008) Click the button, Control Panel, Hardware and Sound, and then Printers. ®...

  • Page 32: Features In The Windows ® Printer Driver

    Driver and Software ® Features in the Windows printer driver For more information, see the Help text in the printer driver. Note ® • The screens in this section are from Windows XP. The screens on your PC will vary depending on your operating system.
  • Page 33 Driver and Software Paper Size From the drop-down box choose the Paper Size you are using. Orientation Orientation selects the position of how your document will be printed (Portrait or Landscape). Portrait (Vertical) Landscape (Horizontal) Copies The copies selection sets the number of copies that will be printed. ...

  • Page 34: Print Settings

    Driver and Software Note • When using ordinary plain paper 16 to 28 lb (60 to 105 g/m ) choose Plain Paper. When using heavier weight paper or rough paper choose Thick Paper or Thicker Paper. For bond paper, choose Bond Paper.
  • Page 35 Driver and Software Duplex / Booklet When you want to print a booklet or do duplex printing, use this function.  None Disable duplex printing.  Duplex / Duplex (Manual) When you want to do duplex printing, use these options. •...
  • Page 36 Driver and Software Booklet / Booklet (Manual)  Use this option to print a document in booklet format using duplex printing; it will arrange the document according to the correct page number and allows you to fold at the center of the print output without having to change the order of the page number.

  • Page 37: Advanced Tab

    Driver and Software Advanced tab Change the tab settings by clicking one of the following selections:  Scaling (1) Reverse Print (2)  Use Watermark (3)   Header-Footer Print (4)  Toner Save Mode (5)  Administrator (6)  User Authentication (7) (HL-5450DN only) ...

  • Page 38: Watermark Settings

    Driver and Software Use Watermark You can put a logo or text into your document as a watermark. You can choose one of the preset Watermarks, or you can use a bitmap file that you have created. Check Use Watermark and then click the Settings... button.
  • Page 39 Driver and Software Custom Settings  You can choose to print which watermark to be printed on the first page or on the other pages. Click the Add button to add the watermark settings and then choose Use Text or Use Bitmap File in Watermark Style.
  • Page 40 Driver and Software Header-Footer Print When this feature is enabled, it will print the date and time on your document from your computer’s system clock and the PC login user name or the text you entered. By clicking Settings, you can customize the information.
  • Page 41 Driver and Software Administrator Administrators have the authority to limit access to functions such as scaling and watermark.  Password Enter the password into this box. Note Click Set Password... to change the password.  Copies Lock Lock the copy pages selection to prevent multiple copy printing. Multiple Page &...
  • Page 42 Driver and Software Other Print Options You can set the following in Printer Function:  Use Reprint  Sleep Time  Macro  Density Adjustment  Error Message Printout  Improve Print Output  Skip Blank Page Use Reprint The machine keeps the print job sent to it in memory. You can reprint the last job without sending the data again from your computer.

  • Page 43: Density Adjustment

    Driver and Software Sleep Time When the machine does not receive data for a certain period of time, it enters sleep mode. In sleep mode, the machine acts as though it were turned off. When you choose Printer Default, the timeout setting will be reset to the specific time set at the factory;...
  • Page 44 Driver and Software Skip Blank Page If Skip Blank Page is checked, the printer driver automatically detects blank pages and excludes them from printing. Note This option does not work when you choose the following options: • Use Watermark • Header-Footer Print •...

  • Page 45: Print Profiles Tab

    Driver and Software Print Profiles tab Print Profiles are editable presets designed to give you quick access to frequently used printing configurations.  Print profile list box (1)  Delete Profile (2)  Always show Print Profiles tab first (3) Add Profile (4) ...
  • Page 46 Driver and Software Delete Profile The Delete Profile dialog appears by clicking Delete Profile. You can delete any of the profiles you have added. Choose your profile from the print profile list box. Click Delete. The selected profile will be deleted.

  • Page 47: Accessories Tab

    Driver and Software Accessories tab Note To access the Accessories tab, see Accessing the printer driver settings uu page 25. You can define the paper size for each paper tray and auto detect the serial number in the Accessories tab as follows.
  • Page 48 Driver and Software Auto Detect (4)  The Auto Detect function finds the currently installed optional devices and shows the available settings in the printer driver. When you click Auto Detect, options that are installed on the machine will be listed in Available Options (1).

  • Page 49: Support

    Driver and Software Support Click Support... in the Printing Preferences dialog box.  Brother Solutions Center (1) The Brother Solutions Center (http://solutions.brother.com/) is a Web site offering information about your Brother product including FAQs (Frequently Asked Questions), User’s Guides, driver updates and tips for using your machine.
  • Page 50 Driver and Software Genuine Supplies Website (2)  You can visit our Web site for original/genuine Brother supplies by clicking this button.  Brother CreativeCenter (3) You can visit our Web site for free and easy online solutions for business and home users by clicking this button.

  • Page 51: Features In The Br-Script3 Printer Driver (Postscript ® 3™ Language Emulation)

    Driver and Software ® Features in the BR-Script3 printer driver (PostScript 3™ language emulation) Note ® The screens in this section are from Windows XP. The screens on your PC may vary depending on your operating system. Printing Preferences Note You can access the Printing Preferences dialog box by clicking Printing Preferences...
  • Page 52 Driver and Software • Pages Per Sheet The Pages Per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper. Also, you can print a document in the booklet style automatically when you choose Booklet.

  • Page 53: Advanced Options

    Driver and Software Advanced options You can access the Advanced options by clicking the Advanced... button on the Layout tab or Paper/Quality tab. Choose the Paper Size and Copy Count (1).  Paper Size From the drop-down box choose the Paper Size you are using. ...
  • Page 54 Driver and Software You can change settings by choosing a setting in the Printer Features list (3):  Print Quality You can choose the following print quality settings. • 300 dpi • 600 dpi • HQ 1200 • 1200 dpi ...
  • Page 55 Driver and Software Toner Save  You can conserve toner use with this feature. When you set Toner Save to On, print appears lighter. The default setting is Off. Note • We do not recommend Toner Save for printing Photo or Gray Scale images. •...
  • Page 56 Driver and Software Ghost Reduction Setting  If you are using the machine in a high humidity environment this setting may reduce ghosting on the paper. Do not use this setting if the ambient humidity is below 30% or ghosting may increase. Note This feature may not reduce ghosting for all types of paper.

  • Page 57: Uninstalling The Printer Driver

    Driver and Software Uninstalling the printer driver You can uninstall the printer driver that you have installed with the following steps. Note • This is not available if you originally installed the printer driver from the Windows Add a printer function. •...

  • Page 58: Status Monitor

    Driver and Software Status Monitor The Status Monitor utility is a configurable software tool for monitoring the status of one or more devices, allowing you to get immediate notification of error messages such as paper empty or paper jam. You can check the device status at anytime by double-clicking the icon in the tasktray or by choosing Status Monitor located in Start/All Programs/Brother/HL-XXXX on your PC.
  • Page 59 Driver and Software Monitoring the machine’s status The Status Monitor icon will change color depending on the machine status.  A green icon indicates the normal stand-by condition.  A yellow icon indicates a warning.  A red icon indicates a printing error has occurred. There are two locations where you can display the Status Monitor on your PC - in the tasktray or on the desktop.

  • Page 60: Macintosh

    Driver and Software Macintosh Features in the printer driver (Macintosh) This machine supports Mac OS X 10.5.8 - 10.6.x - 10.7.x. Note The screens in this section are from Mac OS X 10.5. The screens on your Macintosh will vary depending on your operating system version.
  • Page 61 Driver and Software From an application such as TextEdit, click File, then Print to start printing. (For Mac OS X 10.5.8 and 10.6.x)  For more page setup options, click the disclosure triangle beside the Printer pop-up menu. Note You can save the current settings as a preset by choosing Save As from the Presets drop-down list.
  • Page 62 Driver and Software (For Mac OS X 10.7.x)  For more page setup options, click the Show Details button. Note You can save the current settings as a preset by choosing Save Current Settings as Preset... from the Presets drop-down list.

  • Page 63: Choosing Printing Options

    Driver and Software Choosing printing options To control special printing features, choose Print Settings from the Print dialog box. For the details of available options, see the following descriptions of each option. Cover Page You can choose the following cover page settings: ...
  • Page 64 Driver and Software Layout  Pages per Sheet The Pages per Sheet selection can reduce the image size of a page by allowing multiple pages to be printed on one sheet of paper.  Layout Direction When you specify the pages per sheet, you can also specify the direction of the layout. ...
  • Page 65 Driver and Software Print Settings You can change settings by choosing a setting in the Print Settings list:  Media Type You can change the media type to one of the following: • Plain Paper • Thin Paper • Thick Paper •...
  • Page 66 Driver and Software Advanced print settings When you click the triangle mark (c) beside Advanced, the advanced print settings appear.  Toner Save Mode You can conserve toner use with this feature. When you set Toner Save Mode to On, print appears lighter.
  • Page 67 Driver and Software Improve Print Output  This feature allows you to improve a print quality problem. • Reduce Paper Curl If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in Media Type to a thin setting.
  • Page 68 Driver and Software Duplex (2-sided) Printing  Automatic Duplex Printing Select Layout. Choose Long-edge binding or Short-edge binding in Two-Sided.  Manual Duplex Printing Select Paper Handling. • Choose Even Only and Print. Reload the printed paper into the tray (blank side face down in Tray 1 or Tray 2, or blank side face up in MP tray).

  • Page 69: Features In The Br-Script3 Printer Driver (Postscript ® 3™ Language Emulation)

    Driver and Software ® Features in the BR-Script3 printer driver (PostScript 3™ language emulation) This section introduces the distinctive operations of the BR-Script3 printer driver. For the basic operations of the BR-Script3 printer driver, see Features in the printer driver (Macintosh) uu page 54 for Page Setup, Cover Page, Paper Source and Layout.

  • Page 70: Printer Features

    Driver and Software Printer Features Feature Sets: General 1 Print Quality  You can change the resolution as follows: • 300 dpi • 600 dpi • HQ 1200 • 1200 dpi  Media Type You can change the media type to one of the following: •...
  • Page 71 Driver and Software Toner Save  You can conserve toner using this feature. When you check Toner Save, your prints appear lighter. The default setting is Off. Note • We do not recommend Toner Save for printing Photo or Gray Scale images. •...
  • Page 72 Driver and Software Feature Sets: General 2 Improve Print Output  This feature allows you to improve a print quality problem. • Reduce Paper Curl If you choose this setting, the paper curl may be reduced. If you are printing only a few pages, you do not need to choose this setting. We recommend that you change the printer driver setting in Media Type to a thin setting.

  • Page 73: Removing The Printer Driver

    Driver and Software Removing the printer driver Log in as an ‘Administrator’. From the Apple menu, choose System Preferences. Click Print & Fax , then choose the printer you want to remove and remove it by clicking the - button. Click OK Print &...

  • Page 74: Status Monitor

    Driver and Software Status Monitor The Status Monitor utility is a configurable software tool for monitoring the status of the machine, letting you see error messages such as paper empty or paper jam at pre-set update intervals. You can also access the web based management (HL-5450DN only). You can check the device status;...
  • Page 75 Driver and Software Hiding or showing the window After starting the Status Monitor, you can hide or show the window. To hide the window, go to the menu bar, Brother Status Monitor and choose Hide Status Monitor. To show the window, click the Brother Status Monitor icon in the dock.

  • Page 76: Software

    Driver and Software Software Software for networks For the information about network utility software uu Network User's Guide: Network features ® Remote Printer Console (Windows only) Remote Printer Console is software to change many of the printer settings independently of your application. For example, you can change the settings for printer margin, sleep mode, character set and so on.

  • Page 77: General Information

    General Information Control panel LEDs (Light Emitting Diodes) This section refers to six LEDs and two keys on the control panel. 1 Back Cover LED The Back Cover LED indicates when the errors occur in the back of the machine or the duplex tray. 2 Toner LED The Toner LED indicates that the Toner is low.
  • Page 78 General Information LEDs Machine Status Sleep The machine is in Sleep Mode (Power Save mode). While the machine is in Sleep Mode, the Ready LED is dimmed, but the machine can still receive data. Receiving a print job will automatically wake up the machine to start printing. For more information, see Sleep Time uu page 86.
  • Page 79 General Information LEDs Machine Status Toner Low The toner cartridge will need to be replaced soon. Buy a new toner cartridge and have it ready for when Replace Toner is indicated. The Toner LED will turn on for 2 seconds and off for 3 seconds. Replace Toner Replace the toner cartridge with a new one.
  • Page 80 General Information LEDs Machine Status Replace Drum Replace the drum with a new one. See Replacing the drum unit uu page 104. Drum Error The corona wire needs to be cleaned. See Cleaning the corona wire uu page 111. If the toner cartridge is placed in the machine without the drum unit, put the toner cartridge into the drum unit, and then reinstall the drum unit and toner cartridge assembly in the machine.
  • Page 81 General Information LEDs Machine Status Cover is Open Close the fuser cover located behind the back cover of the machine. Make sure paper is not jammed inside the back of the machine, and then close the fuser cover and press Go. No Tray The machine cannot detect the standard paper tray.
  • Page 82 General Information LEDs Machine Status Cover is Open Close the front cover of the machine. Log Access Error (HL-5450DN only) The machine could not access the print log file in the server. Contact your administrator to check the Store Print Log to Network settings. Out of Memory Reduce the complexity of your document or reduce the print resolution.
  • Page 83 General Information LEDs Machine Status Main PCB Failure Turn off the power switch, and then turn it back on and try to print again. If the error occurs again, call your dealer or Brother Customer Service. Cover is Open Close the fuser cover located behind the back cover of the machine. Duplex Disabled Put the duplex tray in the machine and close the back cover.
  • Page 84 General Information LEDs Machine Status Cancel Printing / Cancel All Jobs The machine is canceling the job.

  • Page 85: Service Call Indications

    General Information Service call indications If there is an error that cannot be cleared by the user, the machine will show that a service call is needed by lighting up all the LEDs as shown below. If you see the service call indication shown above, turn off the power switch, and then turn it back on and try to print again.
  • Page 86 General Information For example, the LED indication below shows a fuser unit failure. Make a note of the indication, referring to LED error indication uu page 79, and report the error status to your dealer or Brother Customer Service. Note Make sure that the front cover is completely closed before you report a service call.

  • Page 87: Control Panel Keys

    General Information Control panel keys The control panel keys have the following functions:  Cancel printing Cancel the current job being printed: If you press Cancel while printing, the machine will immediately stop printing and will then eject the paper. The Ready and Error LEDs will blink as the job is being canceled. Cancel all the received jobs: To delete all jobs, press and hold Cancel for about 4 seconds until all the LEDs light up and then release it.

  • Page 88: Print A Test Page

    General Information Print a test page You can use Go or the printer driver to print a test page. Using the Go key Turn off the machine’s power switch. Make sure that the front cover is closed and the power cord is plugged in. Hold down Go as you turn on the power switch.

  • Page 89: Print A Printer Settings Page

    General Information Print a Printer Settings page You can print the current settings using the control panel button or printer driver. Using the Go key Make sure that the front cover is closed and the power cord is plugged in. Turn on the machine’s power switch and wait until the machine is in Ready mode.

  • Page 90: Print Fonts

    General Information Print Fonts You can print a list of the internal fonts using the control panel button or printer driver. Using the Go key Turn off the machine’s power switch. Make sure that the front cover is closed and the power cord is plugged in. Hold down Go as you turn on the power switch.

  • Page 91: Security Features

    General Information Security features Secure Function Lock 2.0 (HL-5450DN only) Secure Function Lock lets you restrict Public access to the Print function This feature also prevents users from changing the Default settings of the machine by limiting access to the Menu settings.

  • Page 92: Ecology Features

    General Information Ecology features Toner Save You can save toner using this feature. When you set Toner Save to on, prints appear lighter. The default setting is off. You can change the toner save mode setting on the printer driver. To change the toner save mode setting, see the following: ®...

  • Page 93: Quiet Mode Feature

    General Information Quiet mode feature The Quiet mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower. The default setting is Off. Turning Quiet mode on/off Make sure that the front cover is closed and the power cord is plugged in. Turn on the machine and wait until the machine is in the Ready mode.

  • Page 94: Options

    Options This machine has the following optional accessories. You can increase the capabilities of the machine with these items. Lower tray SO-DIMM memory LT-5400 See Lower tray (LT-5400) See SO-DIMM (HL-5450DN only) uu page 89. uu page 90. The optional memory is available for HL-5450DN.

  • Page 95: Lower Tray (Lt-5400)

    Options Lower tray (LT-5400) One optional lower tray (Tray 2) can be installed on HL-5440D and HL-5450DN, and the lower tray can hold up to 500 sheets of 20 lb (80 g/m ) paper. When the optional lower tray is installed, the machine can hold up to 800 sheets of plain paper.

  • Page 96: So-Dimm (Hl-5450Dn Only)

    Options SO-DIMM (HL-5450DN only) The machine has 64 MB of standard memory and one slot for optional memory expansion. You can increase the memory up to a maximum of 320 MB by installing one SO-DIMM (Small Outline Dual In-line Memory Module).

  • Page 97: Installing Extra Memory

    Options Installing extra memory Turn off the machine’s power switch. Disconnect the interface cables from the machine, and then unplug the power cord from the AC power outlet. Note Always turn off the machine power switch before installing or removing the SO-DIMM. Remove the plastic (1) and then the metal (2) SO-DIMM covers.
  • Page 98 Options Hold the SO-DIMM by the edges and align the notches in the SO-DIMM with the protrusions in the slot. Insert the SO-DIMM diagonally (1), then tilt it toward the interface board until it clicks into place (2). Put the metal (2) and then the plastic (1) SO-DIMM covers back on. Plug the machine’s power cord back into the AC power outlet first, and then connect the interface cables.

  • Page 99: Routine Maintenance

    Routine Maintenance Replacing consumable items You will need to replace the consumable items when the machine indicates that the life of the consumable is over. You can replace the following consumable items by yourself: Note The drum unit and toner cartridge are two separate parts. Toner cartridge Drum unit See Replacing the toner cartridge uu page 94.

  • Page 100: Replacing The Toner Cartridge

    Routine Maintenance Replacing the toner cartridge Order No. TN-720 , TN-750 The Standard toner cartridge can print approximately 3,000 pages . The High Yield toner cartridge can print approximately 8,000 pages . Actual page count will vary depending on your average type of document. The toner cartridge that comes supplied with the machine will need to be replaced after approximately 3,000 pages Standard toner cartridge...
  • Page 101 Routine Maintenance Note • The Toner LED will blink continuously if the toner is low. • If the printout is faint, hold the drum unit and toner cartridge assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge. Replace Toner The machine will stop printing until you replace the toner cartridge.
  • Page 102 Routine Maintenance Replacing the toner cartridge Make sure that the machine is turned on. Leave the machine for at least 10 minutes to cool down. Press the front cover release button and then open the front cover. Take out the drum unit and toner cartridge assembly. WARNING After you have just used the machine, some internal parts of the machine will be extremely hot.
  • Page 103 Routine Maintenance Important • We recommend that you place the drum unit and toner cartridge assembly on a clean, flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner. • To prevent damage to the machine from static electricity, DO NOT touch the electrodes shown in the illustration.
  • Page 104 Routine Maintenance Important • Handle the toner cartridge carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water. • To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. <Toner cartridge>...
  • Page 105 Routine Maintenance Important • Wait to unpack the new toner cartridge until immediately before you put it in the machine. If a toner cartridge is left unpacked for a long time, the toner life will be shortened. • If an unpacked drum unit is put in direct sunlight or room light, the unit may be damaged. •...
  • Page 106 Routine Maintenance Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the green lock lever on the drum unit will lift automatically. Note Make sure that you put in the toner cartridge properly or it may separate from the drum unit. Clean the corona wire inside the drum unit by gently sliding the green tab from left to right and right to left several times.
  • Page 107 Routine Maintenance Put the drum unit and toner cartridge assembly back into the machine. Close the front cover of the machine. Note DO NOT turn off the machine’s power switch or open the front cover until the Ready LED lights up.

  • Page 108: Replacing The Drum Unit

    Routine Maintenance Replacing the drum unit Order No. DR-720 A new drum unit can print approximately 30,000 Letter or A4 size single-sided pages. Note • There are many factors that determine the actual drum life, such as the temperature, humidity, type of paper, type of toner used and so on.
  • Page 109 Routine Maintenance Drum End Soon The drum unit is nearing the end of its rated life and will require replacement. We recommend you keep a genuine Brother drum unit ready for installation. Clean the corona wire in the drum unit. If you don’t, printed pages may have a vertical stripe or Drum Error may occur.
  • Page 110 Routine Maintenance Drum Stop We cannot guarantee the print quality. Please replace the drum unit with a new one. We recommend a genuine Brother drum unit be installed at this time. After replacement, reset the drum counter by following the instructions included with the new drum unit. Replacing the drum unit Important •...
  • Page 111 Routine Maintenance Take out the drum unit and toner cartridge assembly. WARNING After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. Important •...
  • Page 112 Routine Maintenance Push down the green lock lever and take the toner cartridge out of the drum unit. WARNING • DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire. It could explode, resulting in injuries.
  • Page 113 Routine Maintenance Note • Be sure to seal up the used drum unit tightly in a suitable bag so that toner powder does not spill out of the drum unit. • Go to http://www.brother.com/original/index.html for instructions on how to return your used consumable items to the Brother collection program.
  • Page 114 Routine Maintenance When you replace the drum unit with a new one, you need to reset the drum counter. To do this, press and hold down the Go for about 4 seconds until all the LEDs light up. Once all six LEDs are lit, release Important Do not reset the drum counter when you only replace the toner cartridge.

  • Page 115: Cleaning And Checking The Machine

    Routine Maintenance Cleaning and Checking the machine Clean the outside and inside of the machine regularly with a dry, lint-free cloth. When you replace the toner cartridge or the drum unit, make sure that you clean the inside of the machine. If printed pages are stained with toner, clean the inside of the machine with a dry, lint-free cloth.
  • Page 116 Routine Maintenance Pull the paper tray completely out of the machine. If paper is loaded in the paper tray, remove it. Remove anything that is stuck inside the paper tray. Wipe the inside and the outside of the paper tray with a dry, lint-free cloth to remove dust. Re-load the paper and put the paper tray firmly back in the machine.

  • Page 117: Cleaning The Corona Wire

    Routine Maintenance Cleaning the corona wire If you have print quality problems, clean the corona wire as follows: Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine. Press the front cover release button and then open the front cover. Take out the drum unit and toner cartridge assembly.
  • Page 118 Routine Maintenance Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. • Handle the drum unit and toner cartridge assembly carefully. If toner scatters on your hands or clothes, immediately wipe or wash it off with cold water.

  • Page 119: Cleaning The Drum Unit

    Routine Maintenance Cleaning the drum unit If your printout has white or black dots at 3.7 in. (94 mm) intervals, the drum may have foreign material, such as glue from a label stuck on the drum surface. Follow the steps below to solve the problem. Make sure that the front cover is closed and the power cord is plugged in.
  • Page 120 Routine Maintenance WARNING After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  • Page 121 Routine Maintenance Turn the drum unit as shown in the illustration. Make sure that the drum unit gear (1) is on the left hand side. Use the numbered markers next to the drum roller to find the mark. For example, a dot in column 2 on the check sheet would mean that there is a mark in the “2”...
  • Page 122 Routine Maintenance Turn the drum unit gear toward you by hand while looking at surface of the suspected area. When you have found the mark on the drum that matches the drum dot check sheet, wipe the surface of the drum gently with a cotton swab until the mark on the surface comes off. Important DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids.
  • Page 123 Routine Maintenance Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever on the drum unit will lift automatically. Note Make sure that you put in the toner cartridge properly or it may separate from the drum unit. Put the drum unit and toner cartridge assembly back into the machine.

  • Page 124: Cleaning The Paper Pick-Up Roller

    Routine Maintenance Cleaning the paper pick-up roller Cleaning the paper pick-up roller periodically may prevent paper jams by insuring the proper feeding of paper. Turn off the machine’s power switch. Disconnect the interface cables from the machine, and then unplug the power cord from the AC power outlet.

  • Page 125: Packing And Shipping The Machine

    Routine Maintenance Packing and shipping the machine WARNING If you use a Lower Tray, DO NOT carry the machine with the Lower Tray as you may be injured or cause damage to the machine because it is not attached to the Lower Tray. Note If for any reason you must ship your machine, carefully repack the machine in the original packaging to avoid any damage during transit.
  • Page 126 Routine Maintenance Wrap the machine in a plastic bag, then put it on the bottom packing material (1). REAR FRONT Put the packing material (2) marked “FRONT” on the front of the machine. Put the packing material (3) marked “REAR” on the back of the machine. REAR FRONT...
  • Page 127 Routine Maintenance Put the cardboard tray (1) on the top and put the power cord in it. Close the carton and tape it shut. <If you have a Lower Tray> Repack the lower tray as shown in the illustration.

  • Page 128: Troubleshooting

    Troubleshooting If you think there is a problem with your machine, check each item below first and follow the troubleshooting tips. Most problems can be easily resolved by yourself. Identifying your problem First, check the following.  The machine's power cord is connected properly and the machine's power switch is turned on. If the machine does not turn on after connecting the power cord, see Other difficulties uu page 140.

  • Page 129: Error Messages In The Status Monitor

    Troubleshooting Error messages in the Status Monitor As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error or required routine maintenance and shows the appropriate message.
  • Page 130 Troubleshooting Error message Cause Action Jam Duplex The paper is jammed in the duplex See Jam MP Tray / Jam Tray 1 / Jam Tray 2 / Jam tray or the fuser unit. Inside uu page 126. Jam Inside The paper is jammed inside the See Jam Rear / Jam Duplex uu page 131.
  • Page 131 Troubleshooting Error message Cause Action Replace Fuser It is time to replace the fuser unit. Call Brother Customer Service or a Brother Authorized Service Center to replace the fuser unit. To replace Fuser Unit call Brother Customer Service 1-877-BROTHER (1-877-276-8437) (in USA) 1-877-BROTHER (in Canada) or to locate a Brother Authorized Service Center, visit us at:...

  • Page 132: Paper Jams

    Troubleshooting Paper jams Note Always remove all paper from the paper tray and straighten the stack when you add new paper. This helps prevent multiple sheets of paper from feeding through the machine at one time and prevents paper jams. Jam MP Tray / Jam Tray 1 / Jam Tray 2 / Jam Inside If a paper jam occurs inside the machine, the MP tray or paper tray, the Error LED will turn on and the Paper LED will blink.
  • Page 133 Troubleshooting Use both hands to slowly pull out the jammed paper. Note Pulling out the jammed paper downward allows you to remove the paper more easily. Press the front cover release button and then open the front cover. Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine.
  • Page 134 Troubleshooting WARNING After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. Important • We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner.
  • Page 135 Troubleshooting Push down the green lock lever and take the toner cartridge out of the drum unit. Remove the jammed paper if there is any inside the drum unit. Put the toner cartridge back into the drum unit until you hear it lock into place. If you put the cartridge in properly, the green lock lever on the drum unit will lift automatically.
  • Page 136 Troubleshooting Make sure that the paper is below the maximum paper mark ( ) in the paper tray. While pressing the green paper-guide release lever, slide the paper guides to fit the paper size. Make sure that the guides are firmly in the slots. Put the paper tray firmly back in the machine.
  • Page 137 Troubleshooting Jam Rear / Jam Duplex If a paper jam occurs behind the back cover (face-up output tray) or inside the duplex tray, the Error LED will turn on and the Back Cover and Paper LEDs will blink. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine.
  • Page 138 Troubleshooting Slowly take out the drum unit and toner cartridge assembly. The jammed paper may be pulled out with the drum unit and toner cartridge assembly, or this may release the paper so you can pull it out from inside of the machine. WARNING After you have just used the machine, some internal parts of the machine will be extremely hot.
  • Page 139 Troubleshooting Open the back cover. WARNING After you have just used the machine, some internal parts of the machine will be extremely hot. Wait for the machine to cool down before you touch the internal parts of the machine. Using both hands, gently pull the jammed paper out of the back of the machine.
  • Page 140 Troubleshooting Pull the green tabs at the left and right hand sides toward you and fold down the fuser cover (1). Using both hands, gently pull the jammed paper out of the fuser unit. Close the fuser cover. Close the back cover.
  • Page 141 Troubleshooting Pull the duplex tray completely out of the machine. Pull the jammed paper out of the machine or out of the duplex tray. Make sure that the jammed paper does not remain under the machine from static electricity. Put the duplex tray back into the machine.
  • Page 142 Troubleshooting Put the drum unit and toner cartridge assembly back into the machine. Close the front cover of the machine. Put the paper tray firmly back in the machine. Make sure that the Back Cover, Paper and Error LEDs are off and that the Ready LED is green.

  • Page 143: If You Are Having Difficulty With Your Machine

    Troubleshooting If you are having difficulty with your machine Important • For technical help, you must call the country where you bought the machine. Calls must be made from within that country. • If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.
  • Page 144 Troubleshooting Printing difficulties (continued) Difficulties Suggestions The machine prints the first Check the settings in your application to make sure that it is set up to work with your couple of pages correctly, then machine. some pages have text Your computer is not recognizing the machine’s input buffer’s full signal. Make sure missing.
  • Page 145 Troubleshooting Network difficulties (HL-5450DN only) Difficulties Suggestions Cannot print over a wired If you are having Network problems uu Network User's Guide. Network. Make sure your machine is powered on and is on-line and in Ready mode. Print the Printer Settings page to verify your Network settings are correct. (See Print a Printer Settings page uu page 83.) Reconnect the LAN cable to the hub to verify that the cable and network connections are good.
  • Page 146 Troubleshooting Other difficulties Difficulties Suggestions The machine will not turn on. Adverse conditions on the power connection (such as lightning or a power surge) may have triggered the machine’s internal safety mechanisms. Turn the machine off and unplug the power cord. Wait for ten minutes, then plug in the power cord and turn the machine on.

  • Page 147: Improving The Print Quality

    Troubleshooting Improving the print quality If you have a print quality problem, print a test page first (see Print a test page uu page 82). If the printout looks good, the problem is probably not the machine. Check the interface cable or try the machine on another computer.
  • Page 148 Troubleshooting Examples of poor print quality Recommendation  Make sure that you use paper that meets our specifications. Rough-surfaced paper or thick paper may cause this problem. uu Acceptable paper and other print media uu page 2  Make sure that you choose the appropriate media type in the printer driver. uu Acceptable paper and other print media uu page 2 ...
  • Page 149 Troubleshooting Examples of poor print quality Recommendation  Clean the corona wire inside the drum unit by sliding the green tab. Be sure to return the green tab to the home position (a). uu Cleaning the corona wire uu page 111 ...
  • Page 150 Troubleshooting Examples of poor print quality Recommendation  If the problem is not solved after printing a few pages, the drum unit may have foreign material, such as glue from a label, stuck on the drum. Clean the drum unit. uu Cleaning the drum unit uu page 113 ...
  • Page 151 Troubleshooting Examples of poor print quality Recommendation  Clean the corona wire inside the drum unit by sliding the green tab. uu Cleaning the corona wire uu page 111 ABCDEFGH  Make sure the green tab of the corona wire is at the home position (a). abcdefghijk A B C D ...
  • Page 152 Troubleshooting Examples of poor print quality Recommendation  Check the paper type and quality. High temperatures and high humidity will cause paper to curl. uu Acceptable paper and other print media uu page 2 uu Product Safety Guide: Choosing a location ...
  • Page 153 Troubleshooting Examples of poor print quality Recommendation  Choose Reduce Paper Curl mode in the printer driver. ® uu Other Print Options uu page 36 (For Windows uu Print Settings uu page 59 (For Macintosh)  Open the back cover (face-up output tray) to let the printed paper exit onto the face-up output tray.

  • Page 154: Machine Information

    Troubleshooting Machine Information Default settings The machine has three levels of default settings; the default settings have been set at the factory before shipment. Network (HL-5450DN only)  Factory Reset   Settings Reset Note • You cannot modify the preset default settings. •...
  • Page 155 Troubleshooting Settings Reset This operation will reset all the machine settings back to the settings that were set at the factory: Disconnect the network cable from the machine; otherwise the network settings (such as IP address) will not be reset. Turn off the machine’s power switch.

  • Page 156: A Appendix

    Appendix Machine specifications General Model HL-5440D HL-5450DN Printer Type Laser Print Method Electrophotographic Laser Printer Memory Capacity Standard 64 MB Optional 1 slot: DDR2 SO-DIMM (144–pin) up to 256 MB Power Source 110 - 120 V AC 50/60 Hz Peak Approx.
  • Page 157 Appendix Model HL-5440D HL-5450DN Noise Sound Printing m = 59 dB (A) Level Pressure Ready m = 34 dB (A) Printing m = 54 dB (A) (Quiet Mode) Sound Printing d = 6.79 B (A) Power Ready d = 4.70 B (A) Printing d = 6.4 B (A)

  • Page 158: Print Media

    Appendix Print media Model HL-5440D HL-5450DN Paper Paper Tray Paper Type Plain Paper, Thin Paper, Recycled Paper (Standard) Input Paper Size Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO), A6, Executive, Legal, Folio Paper Weight 16 to 28 lb (60 to 105 g/m...

  • Page 159: Printer

    Appendix Printer Model HL-5440D HL-5450DN Automatic 2–sided (Duplex) Print Emulation ® PCL6, BR-Script3 (PostScript 3™), IBM ProPrinter XL, EPSON FX-850 1200  1200 dpi Resolution HQ1200 (2400  600 dpi) quality 600  600 dpi Single side Up to 40 ppm (Letter size)

  • Page 160: Computer Requirements

    1 GB 2 GB ® Intel Processor OS X 10.7.x 2 GB 2 GB ® Intel Processor Third party USB ports are not supported. Ethernet is available for HL-5450DN. Parallel is available for HL-5440D. For the latest driver updates, visit http://solutions.brother.com/.

  • Page 161: Important Information For Choosing Your Paper

    Appendix Important information for choosing your paper The information in this section will help you choose paper to use with this machine. Note If you use paper that is not recommended, a paper jam or misfeed may occur in the machine. Before you buy a large quantity of paper Make sure that the paper is suitable for the machine.

  • Page 162: Symbol And Character Sets

    Appendix Symbol and character sets For the HP LaserJet, IBM Proprinter XL, and EPSON FX-850 emulation modes, you can choose the symbol and character sets using a Web Based Management (Web browser) or the Remote Printer Console. HL-5450DN only How to use Web Based Management (Web browser) (HL-5450DN only) To use Web Based Management (Web browser), follow the steps below.

  • Page 163: Consumable Items

    Appendix Consumable Items Model HL-5440D HL-5450DN Order No. Toner Inbox Approx. 3,000 pages Letter or A4 page Cartridge Standard TN-720 Approx. 3,000 pages Letter or A4 page High Yield TN-750 Approx. 8,000 pages Letter or A4 page Drum Unit DR-720 Approx.

  • Page 164: Brother Numbers

    For technical and operational help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: ...
  • Page 165 Brother International Corporation 7905 North Brother Boulevard Bartlett, TN 38133 In Canada: Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Service center locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437), or visit us on-line at http://www.brother-usa.com/service/.
  • Page 166 Appendix Ordering supplies For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you cannot find the supplies you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order supplies directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note In Canada only Visa and MasterCard are accepted.

  • Page 167: Index

    Index Accessories and supplies ........150 Macintosh ..............22 Accessories tab ............41 Maintenance messages ..........93 Manual duplex printing ..........21 Media specifications ..........152 Memory .............90 Brother Numbers (USA/Canada) ... 158 BR-Script3 ............45 Network connectivity ..........153 Network software ............70 Character sets ............
  • Page 168 Index Service centers (USA/Canada) ....... 159 Sleep mode ............72 SO-DIMM ..............90 Specifications ............150 Status Monitor Macintosh .............. 68 ® Windows .............. 52 Supplies (USA/Canada) .......... 160 Symbol ..............156 Thick paper ............... 15 Toner cartridge ............94 Troubleshooting ..........122 if you are having difficulty network .............

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