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HP st5747 - Streaming Client Hardware Reference Manual
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HP st5747 - Streaming Client Hardware Reference Manual

HP st5747 - Streaming Client Hardware Reference Manual

Streaming thin clients
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Hardware Reference Guide
HP st5742/st5747 Streaming Thin Clients

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  • Page 1 Hardware Reference Guide HP st5742/st5747 Streaming Thin Clients...
  • Page 2 © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

  • Page 3: About This Book

    About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.
  • Page 4 About This Book ENWW...

  • Page 5: Table Of Contents

    Table of contents 1 Product Features Standard Features ..........................1 Thin Client Management Solutions ...................... 2 Front Panel Components ........................2 Top Components ..........................3 Rear Panel Components ........................4 Installing the Antenna (Wireless Models) ..................... 5 Installing the Rubber Feet ........................5 Installing the Stand ..........................
  • Page 6 Appendix B Security Provisions Securing the Thin Client ........................25 Appendix C Mounting the Thin Client HP Quick Release ..........................26 Supported Mounting Options ..................... 28 Non-supported Mounting Option ..................30 Appendix D Thin Client Operation Routine Thin Client Care ........................31 Supported Orientations ........................

  • Page 7: Product Features

    Product Features Standard Features Thank you for purchasing an HP thin client. We hope you have years of use from our st5742 or st5747 streaming thin clients. Our goal is to provide you with award-winning clients that are easy to deploy and manage with the power and reliability you expect.

  • Page 8: Thin Client Management Solutions

    Thin Client Management Solutions Since this Streaming Thin Client is flashless, it is specifically for use with streaming operating system applications, such as HP Image Manager, HP TeachNow, and Citrix Provisioning Server. A local operating system cannot be installed on this device, so it cannot execute Linux or Windows Embedded Standard.

  • Page 9: Top Components

    Top Components Figure 1-2 Top components, external view Cable lock slot Secure USB compartment Figure 1-3 Top components, internal view Cable lock slot Secure USB compartment ports (2) Microsoft diskless COA allowing streaming of a Microsoft Windows operating system (st5742 only) The secure USB compartment allows you to use two USB devices in a secured location.

  • Page 10: Rear Panel Components

    Rear Panel Components Figure 1-4 Rear panel components Wireless antenna* PS/2 connectors (2) Ethernet RJ-45 connector Serial connector Universal serial bus (USB) connectors (4) Power connector DisplayPort connector Power cord retention slot VGA connector *Available on some models. Refer to the model-specific QuickSpecs at www.hp.com for details. The wireless antenna allows you to send and receive wireless signals to communicate with wireless local area networks (WLAN).

  • Page 11: Installing The Antenna (Wireless Models)

    Installing the Antenna (Wireless Models) Screw the antenna in place on the rear of the thin client. ▲ Figure 1-5 Installing the antenna CAUTION: To prevent damage to the antenna mounting, do not overtighten the antenna. Installing the Rubber Feet To install the rubber feet: Lay the thin client on its right side.

  • Page 12: Removing The Stand

    To install the stand: Turn unit upside down. Locate the slots on the bottom of the unit into which the tabs on the stand fit. Insert the tabs into the slots (1), and then slide the stand about 1.26 cm (1/2 inch) toward the front of the unit until it locks into place (2).

  • Page 13: Using The Power Cord Retention Slot

    Using the Power Cord Retention Slot To prevent accidental disconnection, press a loop of the power cord into the power cord retention slot. Figure 1-9 Power cord retention slot ENWW Using the Power Cord Retention Slot...

  • Page 14: Using The Keyboard

    Using the Keyboard Figure 1-10 Keyboard features Caps Lock Activates/deactivates the Caps Lock feature. Scroll Lock Activates/deactivates the Scroll Lock feature. Num Lock Activates/deactivates the Num Lock feature. Ctrl Use in combination with another key; its function depends on the application software you are using.

  • Page 15: Windows Logo Key

    Windows Logo Key Use the Windows Logo Key in combination with other keys to perform certain functions available in Windows operating systems. Windows Logo Key + Switch between open items. Windows Logo Key + Open My Computer. Windows Logo Key + Search for a file or folder.

  • Page 16: Serial Number Location

    Serial Number Location Every thin client includes a unique serial number located as shown in the following illustration. Have this number available when contacting HP customer service for assistance. Figure 1-11 Serial number location Chapter 1 Product Features ENWW...

  • Page 17: Hardware Changes

    Hardware Changes General Hardware Installation Sequence To ensure the proper installation thin client hardware components: Back up any data, if necessary. If the thin client is powered on: Turn the unit and any other attached devices off. Disconnect the power cord from the wall outlet. Disconnect any external devices or cables, such as an antenna or cable lock.
  • Page 18 ● Installing a Secondary Flash Memory Module on page 19 ● Installing a Second SO-DIMM on page 20 NOTE: Option kits include more detailed installation instructions. Replace the side access panel and metal side cover. See Removing and Replacing the Side Access Panel and Metal Side Cover on page 15 for more information.

  • Page 19: Removing And Replacing The Secure Usb Compartment Cover

    Removing and Replacing the Secure USB Compartment Cover The secure USB compartment allows you to install two USB devices in a secure location inside the thin client. Along with providing a hidden location, the secure USB compartment can be locked by the optional security cable lock.

  • Page 20: Replacing The Secure Usb Compartment Cover

    Replacing the Secure USB Compartment Cover To replace the secure compartment cover: Place the cover on top of the unit so it is offset about 1.27 cm (1/2 inch) toward the rear of the unit, allowing the tabs on the cover to align and insert into the slots on the chassis (1). Slide the cover toward the back of the unit until it locks in place and the cover is flush with the front panel of the chassis (2).

  • Page 21: Removing And Replacing The Side Access Panel And Metal Side Cover

    Removing and Replacing the Side Access Panel and Metal Side Cover Removing the Side Access Panel and Metal Side Cover WARNING! Before removing the side access panel, ensure that the thin client is turned off and the power cord is disconnected from the electrical outlet. To remove the access panel: Remove the secure USB compartment cover (1).

  • Page 22: Replacing The Metal Side Cover And Side Access Panel

    Lift the metal side cover, front side first, off the unit (2). Figure 2-4 Removing the metal side cover Replacing the Metal Side Cover and Side Access Panel To replace the metal side cover: Place the metal side cover on the chassis, rear edge first, making sure to insert the tabs in the rear edge of the cover in the holes in the chassis (1).

  • Page 23: Installing Thin Client Options

    Slide the panel toward the bottom of the unit until it locks into place (2). Figure 2-6 Replacing the side access panel Installing Thin Client Options Various options can be installed on the thin client: ● Installing the USB Device on page 18 ●...

  • Page 24: Installing The Usb Device

    Installing the USB Device Before beginning the replacement process, review General Hardware Installation Sequence on page 11 for procedures you should follow before and after installing or replacing hardware. Insert the USB device into the USB port in the secure USB compartment. See the following ▲...

  • Page 25: Installing A Secondary Flash Memory Module

    To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery. When the battery pops up, lift it out (1). Figure 2-8 Removing and replacing the internal battery To insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive side up.

  • Page 26: Installing A Second So-Dimm

    To install the secondary flash memory module: Locate the secondary flash memory module socket on the system board. Figure 2-9 Installing the Secondary Flash Memory Module Insert the flash memory module into the socket on the system board. NOTE: A flash memory module can be installed in only one way. Line up the hole in the flash memory module with the retention post on the system board.
  • Page 27 Remove the access plate: Figure 2-10 Removing the SO-DIMM access plate Remove the two screws securing the access plate to the chassis. Lift the rear edge of the plate and pull the plate back and up off the chassis. Hold the SO-DIMM at about a 20–degree angle and insert the SO-DIMM into the socket. NOTE: A memory module can be installed in only one way.

  • Page 28: Installing The Pci Express Expansion Module And Pci Express Card

    Replace the access plate: Figure 2-12 Replacing the SO-DIMM access plate Insert the tab on the front edge into its slot and set the plate into position. NOTE: You may need to press lightly on the access plate to position it properly against the chassis.

  • Page 29: Appendix A Specifications

    Specifications Table A-1 HP st5742/st5747 Streaming Thin Client Dimensions 222 mm 8.74 in. Width (front to back) 255 mm 10.04 in Height (top to bottom, without stand) 44 mm 1.73 in. Depth (side to side) Approximate Weight 1.53 kg 3.37 lb Temperature Range (fanless design)* Operating** 10°...
  • Page 30 Table A-1 HP st5742/st5747 Streaming Thin Client (continued) Power Output (maximum) 65 W 65 W Rated Output Current (maximum) 3.42 A 3.42 A Output Voltage +19 V DC +19 V DC Appendix A Specifications ENWW...

  • Page 31: Appendix B Security Provisions

    Security Provisions Securing the Thin Client The st5742/st5747 streaming thin client is designed to accept a security cable lock. This cable lock prevents unauthorized removal of the thin client, as well as locking the secure compartment. To order this option, visit the HP Web site at http://h30094.www3.hp.com/product.asp? sku=2563044&pagemode=ca.

  • Page 32: Appendix C Mounting The Thin Client

    Mounting the Thin Client HP Quick Release The HP st5742/st5747 Streaming Thin Client incorporates four mounting points on each side of the unit. These mounting points follow the VESA (Video Electronics Standards Association) standard, which provides industry-standard mounting interfaces for Flat Displays (FDs), such as flat panel monitors, flat displays, and flat TVs.
  • Page 33 To use the HP Quick Release with a VESA-configured thin client: Using four 15 mm screws included in the mounting device kit, attach one side of the HP Quick Release to the thin client as shown in the following illustration. Figure C-2 Connecting the HP Quick Release to the thin client Using four screws included in the mounting device kit, attach the other side of the HP Quick Release...

  • Page 34: Supported Mounting Options

    Slide the side of the mounting device attached to the thin client (1) over the other side of the mounting device (2) on the device on which you want to mount the thin client. An audible 'click' indicates a secure connection. Figure C-4 Connecting the thin client NOTE:...
  • Page 35 Figure C-6 Thin client mounted on back of monitor stand ● You can mount the thin client on a wall. Figure C-7 Thin client mounted on wall ● You can mount the thin client under a desk. Figure C-8 Thin client mounted under desk ENWW HP Quick Release...

  • Page 36: Non-Supported Mounting Option

    Non-supported Mounting Option CAUTION: Mounting a thin client in an non-supported manner could result in failure of the HP Quick Release and damage to the thin client and/or other equipment. Do not mount the thin client on a flat panel monitor stand, between the panel and the stand. Figure C-9 Unsupported mounting position—thin client between stand and monitor Appendix C Mounting the Thin Client...

  • Page 37: Appendix D Thin Client Operation

    Thin Client Operation Routine Thin Client Care Use the following information to properly care for your thin client: ● Never operate the thin client with the outside panel removed. ● Keep the thin client away from excessive moisture, direct sunlight, and extreme heat and cold. For information about the recommended temperature and humidity ranges for the thin client, see Specifications on page ●...
  • Page 38 Figure D-2 Horizontal orientation ● You can lay the thin client under a monitor stand with at least one inch of clearance. Figure D-3 Under monitor stand Appendix D Thin Client Operation ENWW...

  • Page 39: Non-Supported Orientation

    Non-supported Orientation HP does not support the following orientation for the thin client. CAUTION: Non-supported placement of thin clients could result in operation failure and/or damage to the devices. CAUTION: Thin clients require proper ventilation to maintain operating temperature. Do not block the vents.

  • Page 40: Appendix E Electrostatic Discharge

    Electrostatic Discharge A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device. Preventing Electrostatic Damage To prevent electrostatic damage, observe the following precautions: ●...

  • Page 41: Appendix F Shipping Information

    Shipping Information Shipping Preparation Follow these suggestions when preparing to ship the thin client: Turn off the thin client and external devices. Disconnect the power cord from the electrical outlet, then from the thin client. Disconnect the system components and external devices from their power sources, then from the thin client.

  • Page 42: Index

    Index Ethernet connector location 4 thin client onto HP Quick access panel Release 26 removing 15 USB devices 1, 11 feet, installing 5 replacing 16 Flash activity LED location 2 altitude specifications 23 flash memory module, keyboard antenna installing 12 function keys 9 installing 5 front panel components 2...
  • Page 43 shipping preparation 35 Web sites PCIe expansion card, shutting down 11 downloads 12 installing 11 side access panel external USB drives 22 PCIe expansion module, removing 15 HP hardware drivers 12 installing 11 replacing 16 options 1, 25, 26 power button location 2 side cover QuickSpecs 2 power connector location 4...

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