Page 1 HP Vectra PC User’s Guide Printed Manual Information Trademarks 1 Setting Up Your PC Unpacking the PC Connecting the Mouse, Display, and Keyboard Connecting a Printer or Plotter Connecting the Power Cables Starting the PC for the First Time Creating Master Diskettes 2 Using Your PC Using the HP Setup Program Starting the Setup Program...
Page 2 Plug and Play Installing the Board Installing Mass Storage Devices Installing an IDE Hard Disk Drive in the Bottom Shelf Installing a Flexible Disk Drive or a CD-ROM Drive in the Middle Shelf Installing or Replacing an IDE Hard Disk Drive in the Rear Shelf Installing an Upgrade Processor Installing the Security Bracket Checking the Installation...
Page 3 HP Support Pack Hewlett Packard Information Services HP Internet – FTP Library Service/World-Wide Web HP Forum on CompuServe Hewlett Packard Telephone Support If You Need to Contact Hewlett-Packard Glossary Definitions 7 Regulatory Information and Warranty Regulatory Information FCC (for USA only)
Page 5 Trademarks Centronics® is a registered trademark of Centronics Data Computer Corporation. CompuServe® is a registered trademark of CompuServe Incorporated. Logitech™ is a trademark of Logitech Inc. Microsoft® and MS-DOS® are U.S. registered trademarks of Microsoft Corporation. OS/2™ is a trademark of International Business Machines Corporation.
Page 6: Setting Up Your Pc
1 Setting Up Your PC HP Vectra PC User's Guide 1 Setting Up Your PC...
Page 7 Unpacking the PC 1. When you receive the PC, unpack and gather all the components. NOTE The operating system software, drivers, and HP utilities are preloaded on models supplied with a hard disk. No diskettes are supplied. 2. Place the computer on a sturdy desk, close to easily accessible power outlets, and with enough space for the keyboard, mouse, and any other accessories.
Page 8 Connecting the Mouse, Display, and Keyboard 1. Connect the mouse, keyboard, and display cables to the back of the computer. The connectors are shaped to go in one way only. 2. Tighten the display cable attachment screws. Display Cable Mouse Cable Keyboard Cable HP Vectra PC User's Guide...
Page 9 Connecting a Printer or Plotter If you have a printer or plotter, connect its cable to the back of the computer and tighten the attachment screws. Connector for Parallel Printer Connectors for Serial Printers HP Vectra PC User's Guide 1 Setting Up Your PC...
Page 10: Connecting The Power Cables
Connecting the Power Cables 1. If fitted, remove the label covering the computer’s power connector. 2. Connect the power cables to the display and computer. (The connectors are shaped to go in one way only.) 3. Connect the display’s power cable and the computer’s power cable to a grounded outlet.
Page 11: Starting The Pc For The First Time
Starting the PC for the First Time Your PC’s hard disk has preinstalled software that is initialized the first time you start the PC. The initialization takes approximately three minutes, and sets up your software to use the hardware installed in your computer. To initialize your software: 1.
Page 12 5. Adjust the display screen’s brightness and contrast to your needs. If the picture does not fill the screen or is not centered, adjust it using the controls on the display. Refer to the display’s manual for details. Adjust the display’s brightness to your needs 6.
Page 13: Creating Master Diskettes
Creating Master Diskettes It is very important that you create master diskettes for your preloaded software. HP recommends that you do this within thirty (30) days of receiving your PC, using new diskettes. These diskettes can then be used to restore the preloaded software to your PC in case of corrupted files.
Page 14: Using Your Pc
2 Using Your PC HP Vectra PC User's Guide 2 Using Your PC...
Page 15 Error! Bookmark not defined.Using the HP Setup Program The integrated (ROM-based) Setup program displays your PC’s configuration and allows you to set certain parameters. HP Vectra PC User's Guide 2 Using Your PC...
Page 16 Error! Bookmark not defined.Starting the Setup Program 1. Turn on the display and the computer. If the computer is already turned on, save your data and exit all programs, then press CTRL to restart the PC. DELETE 2. Press while <Setup=F2> is displayed at the bottom of the screen during the power- on system hardware test.
Page 17 Setup Fields The following section explains the fields that you may wish to change, for example, the date and time if your PC does not show the correct local time. Date and Time Enter the correct values. Power-on Numlock This field determines if the numeric keys on the right of the State keyboard are set to numeric values (On) or cursor control (Off) when the PC is started.
Page 18 Error! Bookmark not defined.Using the Security Features To protect your PC and its data against unauthorized access, the following actions can be taken: Setting passwords to prevent the PC being started in your absence, and prevent modifications being made to your system configuration. Disabling startup from the flexible disk drive, hard disk drives, or both.
Page 19 Error! Bookmark not defined.Setting Passwords When you set a password, two levels of protection may be selected: User Password—requests that a password be entered when the PC is powered on. The Setup program can be run, but the password must be entered to change the configuration.
Page 20 Error! Bookmark not defined.How To Set a Password 1. Start the Setup program (see “Using the HP Setup Program”). 2. Use the right arrow key to move the highlight to the User Password Administrator field, as required. Password 3. To set your password, press once.
Page 21 Error! Bookmark not defined.Setting Other Security Features HP Vectra PC User's Guide 2 Using Your PC...
Page 22 Disabling Startup from Disk Drives Your PC can be configured to prevent it being started from the hard disk drive, flexible disk drive, or both. If both types of drive are disabled, the PC can only be started from a network. To prevent the configuration being changed to allow startup from disk drives, set a password.
Page 23 Preventing Writing to Flexible Disks Your PC can be configured to prevent data from being copied onto a flexible disk. To prevent the configuration from being changed to allow data to be copied onto diskettes, set a password. If both User and Administrator passwords are set, the Administrator password must be entered to change the setting.
Page 24 To access the HP User Tools: 1. Double-click on the HPutils group icon in Windows Program Manager to display the Hewlett-Packard utilities. 2. Double-click on the HP User Tools icon to display the HP User Tools utility. 3. Click on the icon of the tool that you wish to use.
Page 25 What’s Behind the Icons Click on this icon to view the license agreement for the preinstalled software. Click on this icon to set the correct date and time for the PC. Use this when the daylight saving hour changes or when you change the PC’s battery.
Page 26 1. Double-click on the HPutils group icon in Windows Program Manager to display the Hewlett-Packard utilities. 2. Double-click on the Discover Your HP Vectra VE 4/xx PC icon to display the document. HP Vectra PC User's Guide 2 Using Your PC...
Page 27 Error! Bookmark not defined.Using Power Management Your PC supports a power management system that complies with the Environmental Protection Agency (EPA) Energy Star program. This means that your PC uses less than 30 Watts of power when not in use and power management is enabled. Two power management modes are supported: Standby mode, which can be set to occur after a specified time of inactivity, reduces power consumption to 27 Watts by blanking the display.
Page 28 Configuring Power Management in Windows 1. Double-click on the Main icon to display the Main program group. 2. Double-click on the Control Panel icon 3. Double-click on the Power icon to display the Power dialog box. 4. Select the Advanced mode. 5.
Page 29 Activating Sleep Mode in Windows To activate Sleep mode manually, click on the Sleep Mode icon (at the bottom-left of the screen). Otherwise, Sleep Mode will be entered automatically after the time specified has elapsed. To return to full power, press any key. Power Management in DOS 1.
Page 30: Understanding The Desktop Management Interface
Understanding the Desktop Management Interface Your PC supports the Desktop Management Interface (DMI). The DMI lets an application request information about your personal computer. For example, an application can use the DMI to view: the hardware and software components installed in your PC the operating system used by your PC the number of available accessory board slots All of this information is stored in a Management Information Format (MIF) file, installed on...
Page 31 Error! Bookmark not defined.Personalizing Your Mouse Your PC has preinstalled Windows software which lets you personalize the functionality of your mouse. 1. Double-click on the Mouse Software group icon to display the Mouse Software. 2. Double-click on the Mouse Control Center icon to display the Mouse Control Center. 3.
Page 32: Tips For Using Your Pc
Tips for Using Your PC If you want to: You need to: Refer to "Installing Accessories In Your PC". Install hardware accessories. Refer to "Configuring Your PC". Configure hardware accessories. Read the manuals supplied with the application Install new applications, and set software.
Page 33 3 Installing Accessories In Your PC HP Vectra PC User's Guide 3 Installing Accessories In Your PC...
Page 34: Supported Hp Accessories
Supported HP Accessories Contact your dealer for an up-to-date list of supported devices. Front Access Devices: 5.25-inch, 1.2-MB flexible disk drive (half height), order D2881B 3.5-inch, 1.44-MB flexible disk drive Internal Hard Disk Drives: (one third height), order D2035B 270 MB IDE, order D2388A 540 MB IDE, order D2389A IDE CD-ROM, order D2889A/B Mounting Trays and Rails...
Page 35 HP LAN Adapters: Multimedia Boards: NC/16 TP (single), order J2405A Audio/CD Multimedia upgrade, 16TP Plus (single), order 27247B orer D2941B 16TL Plus, order 27252A Multimedia-Communications 10/100VG Selectable ISA Adapter, card (USA only), order D2887A order J2573A Video Memory Upgrade 1 MB, order D3500A Main Memory Modules (70 ns): 4 MB, order D2690A 8 MB, order D2691A...
Page 36: Removing And Replacing The Cover
Removing and Replacing the Cover NOTE If you are replacing the supplied hard disk drive or installing a non-plug and play accessory board, ensure that you have carried out the prerequisite activities before removing the cover (see “Installing or Replacing an IDE Hard Disk Drive in the Rear Shelf”...
Page 37 Removing the Cover 1. Switch off the display and computer. 2. If necessary, unlock the cover using the key provided with your PC. 3. Disconnect the power cables from the power outlets, computer, and display. Then lift the display off the computer. 4.
Page 38 Replacing the Cover After Installing Accessories 1. Ensure you have installed all your accessories and that all internal cables are properly connected and safely routed. 2. Lower the cover onto the computer and firmly slide it into position. 3. Slide the two tabs on the front of the cover outwards. 4.
Page 39: Removing And Replacing The Power Supply Unit
Removing and Replacing the Power Supply Unit Remove the power supply unit to access the sockets for the main memory, cache memory, processor, or accessory board slots. HP Vectra PC User's Guide 3 Installing Accessories In Your PC...
Page 40 Removing the Power Supply Unit 1. Disconnect the computer’s power supply cable. 2. Remove the computer’s cover. 3. Lift the front of the power supply unit to disengage the hinge on the rear. 4. Lift the power supply unit clear and place it upside down on the frame above the disk drives.
Page 41 Replacing the Power Supply Unit After Installing Accessories 1. Ensure that you have installed all your accessories in the computer. 2. Position the power supply unit over the left-hand side of the computer, and ensure that its cables are neatly routed around any accessory boards. 3.
Page 42: Installing Memory
Installing Memory Main Memory Your PC is supplied with 4 MB or 8 MB of main memory, depending on the model. If you need more main memory to run your application software, you can install up to a total of 64 Main memory is available in modules of 4 MB, 8 MB, 16 MB, or 32 MB.
Page 43 Installing a Main Memory Module 1. Disconnect the computer’s power supply cable. 2. Remove the computer’s cover and power supply unit (see “Removing and Replacing the Cover” and “Removing and Replacing the Power Supply Unit”). 3. If you need to remove an existing module to gain access to the vacant socket: Release the retaining clip and pull the...
Page 44 8. Install any other accessories, then refer to “Checking the Installation” to complete the installation. HP Vectra PC User's Guide 3 Installing Accessories In Your PC...
Page 45 Cache Memory Your PC is supplied with 8 KB or 16 KB of level-one cache memory (integrated in the processor), depending on the model. For increased performance you can install a memory module of 256 KB (order D2465A). WARNING Static electricity can damage electronic components. Turn all equipment off. Don’t let your clothes touch the accessory.
Page 46 Installing the Cache Memory Module 1. Disconnect the power supply cable. 2. Remove the computer’s cover and power supply unit (see “Removing and Replacing the Cover” and “Removing and Replacing the Power Supply Unit”). 3. Remove the heatsink of the processor for better access to the cache module socket (see diagram under “Installing an Upgrade Processor”).
Page 47 Video Memory Your PC is supplied with 1 MB of video memory and you can install an additional 1 MB inside your PC. The PC has two sockets in which to install the two 512 KB memory chips required, which must both be installed at the same time. For a list of additional settings available once you have installed the extra memory, see “Available Video Resolutions.”...
Page 48 Installing Video Memory Chips 1. Disconnect the power supply cable. 2. Remove the computer’s cover and power supply unit. 3. Align the video memory chip directly over the socket, making sure that the tapered edge is facing the rear of the computer. 4.
Page 49: Installing Accessory Boards
Installing Accessory Boards The PC has four accessory board slots: Slot 1 (the bottom slot) can be used for half-length 16-bit ISA boards. Slot 2 can be used for full-length 16-bit ISA boards. Slot 3 can be used for full-length 16-bit ISA or 32-bit PCI boards. Slot 4 (the top slot) can be used for 32-bit PCI boards.
Page 50 Plug and Play Plug and Play is a new industry standard for configuring system resources for your computer and accessory boards. Your computer has support for Plug and Play in the BIOS (Basic Input/Output System). To find out more about Plug and Play: 1.
Page 51 Installing the Board WARNING Static electricity can damage electronic components. Turn all equipment off. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the power supply unit while you are removing the accessory from the bag. Handle the accessory as little as possible and with care.
Page 52 6. Align the board’s connector with the slot’s socket. Firmly press the board into the socket. Ensure the board’s connector engages completely with the socket and does not touch components on other boards. 7. Secure the board by replacing the slot cover screw. If you loosened the screws on adjacent slots, tighten them.
Page 53 unscrew the side panel and slide it away from the computer connect the accessory board’s cable to the VESA pass-through connector on the system board To activate the VESA pass-through connector, the DOS file FCON.EXE must be executed. 9. Install any other accessories, then refer to “Checking the Installation” to complete the installation.
Page 54: Installing Mass Storage Devices
Installing Mass Storage Devices If you need to have extra mass storage space for your application software, you can install additional mass storage devices. The PC has two internal drive shelves for hard disk drives. If your PC already has a hard disk drive, one drive shelf will be available for an additional drive.
Page 55: Installing An Ide Hard Disk Drive In The Bottom Shelf
Installing an IDE Hard Disk Drive in the Bottom Shelf Refer to the drive’s manuals to see if you must set jumpers or if there is a special installation procedure to follow. 1. Disconnect the computer’s power supply cable. 2. Remove the computer’s cover (see “Removing and Replacing the Cover”). 3.
Page 56 10. Connect the power and data cables to the rear of the drive. (The connectors are shaped to fit one way only.) Data Connector for Hard Disk Drive 11. If a device was removed from the middle shelf, replace it. 12.
Page 57 Installing a Flexible Disk Drive or a CD-ROM Drive in the Middle Shelf If you are also installing a device in the lower shelf, install it before continuing. 1. Disconnect the computer’s power supply cable. 2. Remove the computer’s cover (see “Removing and Replacing the Cover”). 3.
Page 58 7. Connect the power and data cables to the rear of the device installed in the middle shelf. (The connectors are shaped to go in one way only.) If you are installing a CD- ROM drive, refer to the manual supplied with the drive for detailed installation instructions.
Page 59 10. Install any other accessories before referring to “Checking the Installation” to complete the installation. HP Vectra PC User's Guide 3 Installing Accessories In Your PC...
Page 60 Installing or Replacing an IDE Hard Disk Drive in the Rear Shelf Refer to the drive’s manuals to see if you must set jumpers or if there is a special installation procedure to follow. Create a bootable diskette before replacing the installed IDE drive. Use the Master Diskette Creation utility to create a bootable master copy of the operating system.
Page 61 6. Connect the power cable and the data cable to the rear of the drive. (The connectors are shaped to go in one way only.) Data Cable Power Cable Data Connector 7. Install any other accessories, then refer to “Checking the Installation” to complete the installation.
Page 62 Installing an Upgrade Processor When future upgrade processors become available, you may be able to replace your main processor with a more powerful processor for increased performance. Contact your dealer for more details about upgrade processors. 1. Disconnect the computer’s power supply cable. 2.
Page 63 details. 7. Move processor type selection jumper (JP8) to position 2-3 if you are installing a processor that does not support internal cache write-back mode. 8. Install any other accessories, then refer to “Checking the Installation” to complete the installation. HP Vectra PC User's Guide 3 Installing Accessories In Your PC...
Page 64 Installing the Security Bracket The security bracket supplied with your computer can be used to secure the computer to your desk. 1. Remove the computer’s cover (see “Removing and Replacing the Cover”). 2. Insert the security bracket, which you will find inside the computer, into the slot shown in the diagram below.
Page 65: Checking The Installation
1. Replace the computer’s cover, and connect all cables. 2. Turn on the display and then the computer. 3. When the power-on system hardware test screen appears, check that accessories you have installed are recognized. Hewlett-Packard System Hardware Test HP VECTRA VE4/xx Video Memory System BIOS (version QGP.xx.xx)......PASSED Video (Integrated VGA, Memory Size: 2 MB)....PASSED...
Page 66 Configuring Your PC This section describes how to configure your PC to best use the options available once accessories have been installed. There are two methods of configuring your PC: Use the Setup program when you have installed other accessories, such as additional memory, mass storage devices, or accessory boards.
Page 67 Using the Setup Program to Configure the PC Start the Setup program by pressing [F2] after the power-on system hardware test program has completed, then refer to the relevant section below that describes the accessory or accessories that you have installed. Main Memory Main memory is automatically configured.
Page 68 2. Use [F7] or [F8] to set the value to ISA, freeing the IRQ from the PCI controller, thereby making it available for the ISA card. If you have installed an ISA card and enabled a serial or parallel port on the card, a conflict may occur with the internal serial or parallel port.
Page 69 2. If you have no other changes to make, press [F3] to save the setting and exit the Setup program. HP Vectra PC User's Guide 3 Installing Accessories In Your PC...
Page 70 Using HP User Tools to Configure Video Settings For a list of additional settings available after installing extra video memory, see “Available Video Resolutions.” To enter the new settings: 1. When Windows has loaded, click on the HPutils group icon to display the Hewlett- Packard utilities.
Page 71: Troubleshooting
4 Troubleshooting HP Vectra PC User's Guide 4 Troubleshooting...
Page 72 The PC Does Not Work HP Vectra PC User's Guide 4 Troubleshooting...
Page 73 No Error Messages Displayed General Checks 1. All cables and power cables are firmly plugged in. 2. The power outlet is working. 3. The computer and display are turned on. 4. The display’s contrast and brightness settings are correct. HP Vectra PC User's Guide 4 Troubleshooting...
Page 74 After Installing an Accessory 1. Turn off the display, the computer, and any external devices. 2. Unplug all cables, noting their positions. 3. Remove the cover (see “Removing and Replacing the Cover”). 4. Check the following: If you have changed the processor, check that processor is correctly installed (see “Installing an Upgrade Processor”).
Page 75 Error Messages HP Vectra PC User's Guide 4 Troubleshooting...
Page 76 If a System ROM Message Appears Error! Bookmark not defined. If the following system ROM error message appears: Cannot display error messages Flash ROM may be defective The contents of the system are corrupted or incomplete, and you will need to initialize the system ROM using the HPROMInit utility.
Page 77 Error! Bookmark not defined. If a Power-On Error Message Appears Hewlett-Packard System Hardware HP VECTRA PC System BIOS (Version GP.xx.xx) PASSED Video (Integrated VGA, Memory Size: 1 MB) PASSED System Board (Processor: 486DX2, 50 MHz) PASSED Memory (8 MB: 640 KB Base, 3848 KB, 7168 KB Extended)
Page 78 Power-On Errors That May Prevent the PC from Starting Error No. Corrective Actions 0130, 0241, Ensure that the system board jumper JP5 is not in the 0280 2-3 position (see “System Board Connectors and Jumpers” for the jumper location). Run the Setup program to correct the configuration information.
Page 79 BIOS and Operating System Messages Error Explanation & Corrective Actions Boot program in first sector of There is a problem with the disk drive, or the disk diskette is invalid, cannot start drive is not properly formatted.Insert a diskette with from this diskette.Cannot start the proper operating system, then press any from hard disk.
Page 80: Hardware Problems
Hardware Problems This section describes what to do if you have problems with your display, disk drives, printer, accessory board, keyboard, or mouse. HP Vectra PC User's Guide 4 Troubleshooting...
Page 81 The Display Does Not Work 1. If nothing is displayed on the screen, but the computer starts and the keyboard, disk drives, and other peripheral devices seem to operate properly: Check that the display is plugged in and switched on. Check that the brightness and contrast controls are properly set.
Page 82 If Your Display is Blurred or Unreadable Error! Bookmark not defined. To correct this problem: 1. Restart the PC—either switch the PC off then on, or press . The CTL ALT DELETE PC will perform its power-on system hardware test. 2.
Page 83 If You Cannot Activate any Video Resolution Higher than 640 x 480 If you cannot select a video resolution higher than 640 x 480, you should clear the contents of the CMOS RAM. To clear the configuration: 1. Switch off the PC and remove the cover (see “Removing and Replacing the Cover”). 2.
Page 84 The Keyboard or Mouse Does Not Work 1. Check that the keyboard or mouse is correctly connected (see “Connecting the Mouse, Keyboard and Display”). 2. Check that the mouse driver supplied with the preloaded software is installed correctly. (Choose a Logitech™ mouse driver in Windows Setup.) 3.
Page 85 The Printer Does Not Work 1. Check that the power cable is plugged into the power source and the printer. 2. Check that the printer’s power switch is on, and the printer is online. 3. Examine the paper feed for a paper jam. 4.
Page 86 The Flexible Disk Drive Does Not Work 1. Ensure you are using a formatted diskette and it is inserted correctly. 2. Check you are using a diskette that is the right density. 3. Check that the flexible disk drive has not been disabled in the Setup program (see “Setting Other Security Features").
Page 87 The Hard Disk Does Not Work 1. Check that the hard disk drive has not been disabled in the Setup program (see “Setting Other Security Features"). 2. Check that the disk power and data cables are correctly connected (see “Installing or Replacing an IDE Hard Disk Drive in the Rear Shelf”).
Page 88 The Hard Disk Activity Light Does Not Work If the hard disk activity light does not flicker when the PC is accessing the hard disk drive: 1. Check that the control panel connector is firmly attached to the system board. 2.
Page 89 An Accessory Board Does Not Work Perform the following checks: 1. Ensure the board has been installed correctly. 2. Check that the accessory board has been correctly configured with the ISA Configuration Utility (ICU). See “Installing Accessory Boards.” 3. Ensure the board is not using memory, I/O addresses, an IRQ, or DMA channel also used by the PC.
Page 90 You Lose the Key If you lose the key to the PC, you need to order a replacement lock (HP part number 5062- 5590) from your HP dealer or HP Sales and Service Office. To install the new lock, contact your HP dealer.
Page 91 You Need to Replace the BatteryError! Bookmark not defined. Error! Bookmark not defined. The battery is not covered by the HP warranty. If a low battery message appears, the battery can be replaced with a Rayovac BR2325/B2335 or Mitsubishi BR2325/BR2335 flat cell, available from specialist stores. WARNING Remove the old battery before installing the replacement battery.
Page 92 To Install the External Battery 1. Switch off the PC and remove the computer’s cover (see “Removing and Replacing the Cover”). 2. Remove the existing battery and firmly press down the battery holder. 3. Connect the external battery cable to the battery connector on the system board, as shown below.
Page 93 To Install a Replacement Battery 1. Switch off the PC and remove the computer’s cover (see “Removing and Replacing the Cover”). 2. Remove the existing battery by lifting the battery holder and sliding out the battery. 3. Push the battery holder down when the battery socket is empty. 4.
Page 94: Software Problems
Software Problems HP Vectra PC User's Guide 4 Troubleshooting...
Page 95 Error! Bookmark not defined. You Have Forgotten a Password User Password Only If you have forgotten the User password, but the Administrator password is set and known, perform the following steps: 1. Restart the PC. 2. After the power-on system hardware test has completed, press to start the Setup [F2] program.
Page 96 You Can’t Start the Setup Program Error! Bookmark not defined.This may be due to the copy of the PC’s configuration in memory being corrupted by a program. You will need to erase this bad configuration. 1. Switch off the PC and remove the cover (see “Removing and Replacing the Cover”). 2.
Page 97 Your Application Software Does Not Work If the PC reports the system is OK, but an application won’t run: 1. Check to see if the file is present with the correct settings. Refer to the AUTOEXEC.BAT operating system manuals. 2. If Windows does not run properly, refer to the Windows manual for guidance. HP Vectra PC User's Guide 4 Troubleshooting...
Page 98 Power Management Does Not Work HP Vectra PC User's Guide 4 Troubleshooting...
Page 99 Power Management in Windows Check that the Sleep icon appears in the Startup Windows group. Check that Power Management is enabled using the Power icon in the Windows Control Panel: 1. Double-click on the Power icon in the Windows Control Panel. 2.
Page 100 Power Management in DOS Use a text editor to check that is present in the DEVICE=C:\DOS\POWER.EXE ADV:MAX file. CONFIG.SYS HP Vectra PC User's Guide 4 Troubleshooting...
Page 101 The Date and Time are Incorrect The date and time can be incorrect for the following reasons: the daylight saving hour changes the PC has been unplugged from the power too long and the battery is discharged. To change the date and time, use the HP User Tools program. See “Using the HP User Tools”...
Page 102: Technical Information
5 Technical Information HP Vectra PC User's Guide 5 Technical Information...
Page 103: Specifications
Specifications HP Vectra PC User's Guide 5 Technical Information...
Page 104: Features And Characteristics
Features and Characteristics Feature: Description: Processor (standard) 486 type, 50, 66, or 100 MHz dependent on model Level-one cache (write- 8 KB on DX2 models, 16 KB on DX4 models back) Level-two cache 256 KB (optional) Main memory (size/speed) Upgradeable to 64 MB (70 ns) Video Integrated 64-bit Ultra VGA Controller on PCI bus 1 MB standard, upgradable to 2 MB...
Page 105 Dimensions 39 cm (D) by 42 cm (W) by 12.5 cm (H) (15.6 inches by 16.0 inches by 4.9 inches) Footprint 0.17 m sq. (1.8 sq ft) Storage temperature -40°C to 70°C (-40°F to 158°F) Storage humidity 8% to 80% (relative) Operating temperature 5°C to 40°C (41°F to 104°F) Operating humidity...
Page 106: Power Consumption Information
Power Consumption Information Full Power mode < 34 W Standby mode < 27 W Sleep Mode < 22 W Off* < 5 W* *When the PC is turned off with the power button on the front panel, the power consumption falls below 5 watts, but is not zero.
Page 107 Error! Bookmark not defined.IRQs, DMAs, and I/O Addresses Used IRQs used by PC* IRQ0 system timer IRQ1 keyboard IRQ2 system cascade IRQ3 free if not used for serial port IRQ4 free if not used for serial port IRQ5 free if not used for parallel port IRQ6 flexible disk drive controller IRQ7...
Page 108 For information on current usage of IRQs, DMAs and I/O addresses by your PC, type MSD at the MS-DOS prompt. HP Vectra PC User's Guide 5 Technical Information...
Page 109 Error! Bookmark not defined.Available Video Resolutions Windows 3.11 video drivers are preloaded on your system. OS/2 and Windows NT video drivers can obtained through the HP Bulletin Board System (BBS) Library or your HP dealer. HP Vectra PC User's Guide 5 Technical Information...
Page 110 With standard 1 MB Video Memory The following video settings are available: Resolution No. of Colors Refresh Rates 640 x 480 256, 32 K*, 64 K* 60, 72, 75 Hz 800 x 600 56 Hz (256 colors only) 32 K*, 64 K 60, 72, 75 Hz 1024 x 768 43i (interlaced), 60, 70, 75 Hz...
Page 111 W ith additional 1 MB Video Memory Error! Bookmark not defined. The following additional video settings are possible once the video memory has been upgraded to 2 MB: Resolution No. of Colors Refresh Rates 640 x 480 16** M 60, 72, 75 Hz 800 x 600 16* M 60, 72, 75 Hz...
Page 112: Memory Map
Memory Map Hexadecimal Memory Area Memory Range Address Range Used By Extended Memory: 1 MB to 4 MB or 8 MB depending on model Extended 1024 KB upward 01000 to 0F0000 Windows applications memory Conventional Memory: 0 KB to 1024 KB (1 MB) 384 KB 960 KB to 1024 KB 0F0000 to 010000...
Page 113: Rear Connectors
Rear Connectors Keyboard/Mouse Connectors Serial Connector Parallel Connector VGA Video Connector HP Vectra PC User's Guide 5 Technical Information...
Page 114 Error! Bookmark not defined. System Board Connectors and Jumpers VESA Connector System Board Jumpers Jumper Name Setting Function* CMOS Operation: Normal (default) Clear CMOS Processor Type - cache mode selection: Internal cache - write back mode Internal cache - write through mode Processor Speed: JP13* 33 MHz...
Page 115: Recycling Your Pc
Recycling Your PC HP has a strong commitment towards the environment. Your HP PC has been designed to respect the environment as much as possible. HP can also take your old PC back for recycling when it reaches the end of its useful life. HP has a take-back program in several countries.
Page 116: Getting Support
6 Getting Support HP Vectra PC User's Guide 6 Getting Support...
Page 117: Getting Support From Your Hp Reseller
Getting Support from your HP Reseller Your Authorized HP Reseller has been trained on HP Vectra equipment. He is familiar with your configuration and environment, and will be to be able to help you. For questions regarding non-HP hardware, software, systems or usage not intended for, or not commonly used with, the HP Vectra contact your Authorized HP Reseller.
Page 118 HP Vectra PC. HP SupportPack is backed by Hewlett-Packard’s technical resources and must be purchased from your local reseller within 30 days of your HP Vectra purchase.
Page 119 Hewlett Packard Information Services All Hewlett-Packard Information Services are available 24 hours per day, 7 days per week. HP BBS Library The HP electronic bulletin board library service contains drivers and support information which can be downloaded to your PC via modem.
Page 120 HP Internet – FTP Library Service/World-Wide Web Hewlett Packard provides a library service which offers drivers and information on HP products. This library service is available to anyone in the world who has FTP access to the Internet, or World-Wide Web access through a hyper-media viewer. Internet IP Address 192.6.71.2 Alias...
Page 121 HP PC, and allows you to communicate with other HP users. As a preferred Hewlett-Packard customer, you are invited to join CompuServe at no charge. For the United States and the United Kingdom, simply call the number shown below and ask for representative #51.
Page 122 Hewlett Packard Telephone Support Technical Phone Support for Customers HP Phone Support for your Vectra PC is available at no charge during the first year of your hardware warranty. This service will provide technical assistance with basic configuration and setup of your Vectra PC. To ensure that your enquiry is dealt with quickly, have the following information ready when you call: your HP Vectra model number and serial number the operating system version and the configuration...
Page 123 If You Need to Contact Hewlett-Packard Should you need to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find an HP office, contact one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here.
Page 124 Glossary HP Vectra PC User's Guide Glossary...
Page 125 Definitions Bulletin Board System. Software that serves as a communicati on and information source for computers that communicate by modem. Hewlett-Packard has a BBS that can be reached at +1 (408) 553-3500. BIOS Basic Input/Output System. Code within the computer that controls the input and output of data..
Page 126 Any device used to store large amounts of data. Usually refers to hard disks and tape backup units. memory modules Miniature boards containing memory chips. Used for increasing the amount of memory available in the computer. multimedia Combining static media (such as text and pictures) with dynamic data (such as sound, video, and animation) on the same system.
Page 127 A method of relocating the system and/or video BIOS from slower ROM chips to faster RAM to improve system performance. SIMM Single In-line Memory Module. A board containing several RAM chips. See memory modules. system board The large circuit board onto which all other boards are plugged. video controller An board or chip whose function is to convert signals in the computer into displayable signals.
Page 128: Regulatory Information And Warranty
7 Regulatory Information and Warranty HP Vectra PC User's Guide 7 Regulatory Information and Warranty...
Page 129: Regulatory Information
Regulatory Information DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name and Address: HEWLETT-PACKARD Boulevard Steve Biko 38090 Villefontaine FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra VE 4 Conforms to the following Product Specifications:...
Page 130 Hewlett-Packard’s system certification tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment. HP Vectra PC User's Guide...
Page 131: Notice For Canada
Notice for Canada This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la Class B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. HP Vectra PC User's Guide 7 Regulatory Information and Warranty...
Page 132: Safety Warning For The Usa And Canada
Safety Warning for the USA and Canada If the power cord is not supplied with the computer, select the proper power cord according to your local national electric code. USA: use a UL listed type SVT detachable power cord. Canada: use a CSA certified detachable power cord. Si le cordon secteur n’est pas livré...
Page 133 Notice for the United Kingdom The HP Vectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. HP Vectra PC User's Guide 7 Regulatory Information and Warranty...
Page 134: Noise Declaration For Germany
Noise Declaration for Germany Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN 27779:11.91 HP Vectra PC User's Guide 7 Regulatory Information and Warranty...
Page 135: Notice For Japan
Notice for Japan HP Vectra PC User's Guide 7 Regulatory Information and Warranty...
Page 136: Notice For Korea
Notice for Korea HP Vectra PC User's Guide 7 Regulatory Information and Warranty...
Page 137: Hp Hardware Warranty
Hewlett-Packard Sales and Service Office can give you details. Three Year Limited Hardware Warranty Hewlett-Packard (HP) warrants this hardware product against defects in materials and workmanship for a period of three years from receipt by the original end-user purchaser.
Page 138 If the product is not normally sold by HP in the country of use, it must be returned to the country of purchase for service. The system processor unit, keyboard, mouse, and Hewlett-Packard accessories inside the system processor unit–such as video adapters, mass storage devices, and interface controllers–are covered by this warranty.
Page 139 REFUND. Software License Agreement In return for payment of the applicable fee, Hewlett-Packard grants the Customer a license in the software, subject to the following: 1. USE. Customer may use the software on any one computer. Customer may not network the software or otherwise use it on more than one computer.
Page 140 6. TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.
Page 141 alternate remedy shall be a refund of the purchase price upon return of the product and destruction of all other nonremovable media copies of the software product. Notice of Warranty Claims Customer must notify HP in writing of any warranty claim not later than thirty (30) days after the expiration of the warranty period.

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