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Familiarization Guide This guide is for experienced HP Support Center personnel, CEs and reseller technicians. That is, personnel who have already completed the HP Vectra PC family training course, or equivalent, and have at least six months of experience servicing the HP Vectra PCs. It is a self-paced training guide designed to train you to install, configure, and repair the PC.
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Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
1 Product Overview and Features Vectra Products Comparison Vectra Products Comparison The following table compares the new HP Vectra VE 5/xx series 2 PCs with the HP Vectra VE 5/xx series PCs and the HP Vectra VL 5/xx series 4 Desktop PCs.
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1 Product Overview and Features Vectra Products Comparison Component HP Vectra VE 5/xx series PC HP Vectra VE 5/xx series 2 PC HP Vectra VL 5/xx series 4 Desktop PC Hard Disks Fast IDE 270 MB Fast IDE 640 MB Fast IDE 540 MB Fast IDE 540 MB Fast IDE 1.2 GB...
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1 Product Overview and Features Vectra Products Comparison Component HP Vectra VE 5/xx series PC HP Vectra VE 5/xx series 2 PC HP Vectra VL 5/xx series 4 Desktop PC Pre-loaded software MS-DOS 6.22, Windows for Workgroups 3.11 and Dashboard or Windows 95 HP User Tools, Drivers BIOS ROM...
1 Product Overview and Features Models Available at Product Launch Models Available at Product Launch The following table lists the models which will be available at the product launch. Hard Disk Product Cache Video Pre-loaded Operating Drive (MB) number (MB) (KB) System Software Models...
1 Product Overview and Features Product Features Product Features Overview The HP Vectra VE 5/xx series 2 is a PENTIUM (P54) processor, ISA/PCI-based PC. The system consists of a system board and a backplane. The desktop’s backplane has one PCI slot, one combination ISA/PCI slot, one ISA slot and one HP proprietary ISA slot for accessory boards.
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1 Product Overview and Features Product Features Microprocessor The Pentium microprocessors used in the HP Vectra VE 5/xx series 2 use internal clock multiplication, similar to that used by the 486 DX2 processor. The microprocessor’s internal clock is a multiple of the system clock. The Pentium 75 MHz and 100 MHz processors multiply the 50 MHz and 66 MHz system clock by a factor of 1.5.
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1 Product Overview and Features Product Features EDO (Extended Data Out) memory is a new type of memory that boosts overall access times. It does this by utilizing the clock cycles more effectively, improving data throughput. The memory upgrades available are: ×...
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1 Product Overview and Features Product Features Integrated Video All models feature an integrated 64-bit PCI video controller (Cirrus Logic 5436) with 1 MB DRAM video memory as standard, upgradable to 2 MB (refer Controller to "Installing Video Memory" on page 23). All models are DDC-1 compliant.
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1 Product Overview and Features Product Features Flexible Disk Controller The integrated flexible disk controller is on the ISA bus and supports two devices. Flexible disk drives and tape drives can be connected to this controller. IDE Disk Controller The integrated IDE hard disk controller is on the PCI bus. This controller has two channels, each with a separate data cable and system board connector.
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1 Product Overview and Features Product Features Control Panel The HP Vectra VE 5/xx series 2 PC has a control panel with the following features: a power on/off button a power on status light (which flickers in power-saving mode) a hard disk activity light (for IDE drives). Security Features The PC has the following security features: power-on prompt, with administratorand/or user password...
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1 Product Overview and Features Product Features Pre-loaded Software The first time the PC is turned on, a software initialization program runs to allow the user to set up the pre-installed software. For the models with Windows 95, the user has a once-only choice between Windows 95 and Windows 3.11 during the first power-on.
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1 Product Overview and Features Product Features Online Guides Accessible from HP User Tools, these guides provide information about the HP Vectra PC and working in comfort. Documentation The following documentation is available for the HP Vectra VE 5/xx series 2 PC: Description Part Number HP Vectra VE 5/xx series 2 PC User’s Guide...
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1 Product Overview and Features Product Features...
2 PC Hardware Structure Packaging Packaging The HP Vectra VE 5/xx series 2 PCs have the same mid-profile desktop package as the HP Vectra VL 5/xx series 4 desktop PCs. CAUTION Unplug the power cord before removing the PC’s cover. Ensure that all connectors are unplugged before removing the system board from the PC.
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2 PC Hardware Structure Packaging Internal Features The main internal features of the HP Vectra VE 5/xx series 2 PC are: • removable power supply for easy access to system board components • one internal rear shelf for 3.5-inch devices •...
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2 PC Hardware Structure Packaging VE 5/xx series 2 PC System Board VE 5/xx series 2 PC Backplane NOTE The lower ISA slot can only accommodate an HP proprietary ISA accessory board.
2 PC Hardware Structure System Board Switches System Board Switches The Vectra VE 5/xx series 2 PC has one system board switch block to configure the PC. Position of switch block on Vectra VE 5/xx series 2 PC Switch Switch function: 1 - 4 Processor speed, see table on next page Password:...
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2 PC Hardware Structure System Board Switches Switch Pentium processor CPU Frequency 75 MHz CPU bus Frequency 50 MHz Closed Closed Open Open Open PCI Frequency 25 MHz AT Frequency 8.33 MHz CPU Frequency 90 MHz CPU bus Frequency 60 MHz Closed Open Open...
2 PC Hardware Structure Installing Accessories Installing Accessories Installing Main Memory The HP Vectra VE 5/xx series 2 PC has three memory banks each comprising two memory sockets. These banks are labelled A, B and C on the system board. A maximum of 128 MB main memory is supported.
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2 PC Hardware Structure Installing Accessories The following tables suggest upgrade paths from the initial 8 or 16 MB main memory provided as standard. Memory upgrade paths from initial 8 MB (2×4 MB) configuration Bank A Bank B – – –...
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2 PC Hardware Structure Installing Accessories Installing Video Memory The HP Vectra VE 5/xx series 2 PC is shipped with 1 MB of video memory which can be expanded to 2 MB for resolutions of up to 1280 1024 in 256 colors.
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2 PC Hardware Structure Installing Accessories Installing Cache Memory The HP Vectra VE 5/xx series 2 PC has a socket for an optional 256 KB second-level cache memory module. Two upgrade kits are available: • One module of 256 KB asynchronous second-level cache memory (D4049A), or •...
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2 PC Hardware Structure Installing Accessories Installing an Accessory Board Accessory Board Slots The HP Vectra VE 5/xx series 2 PC has four slots that can be used for installing accessory boards. For details on the accessory board slots, refer to "VE 5/xx series 2 PC Backplane,"...
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2 PC Hardware Structure Installing Accessories Non-Plug and Play in To install an ISA accessory board which is not Plug and Play in Windows 3.11, start the ICU program to declare the resources used by the board. Windows 3.11 To run the ICU: 1 Choose the Plug and Play facility in the Windows Program Manager.
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2 PC Hardware Structure Installing Accessories Replacing the Microprocessor The system board has a ZIF - Zero Insertion Force - “universal” socket to allow the microprocessor to be easily changed. Each microprocessor has a Voltage Regulator Module (VRM) which must be installed with the microprocessor.
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2 PC Hardware Structure Installing Accessories...
3 Troubleshooting and Repair Using SETUP to Configure the PC Using SETUP to Configure the PC The BIOS Setup is menu-driven, enabling easy access to all the configuration options which are grouped into categories (indicated in bold). Setup Item Default Action Main System time...
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3 Troubleshooting and Repair Using SETUP to Configure the PC Setup Item Default Action Configuration Integrated Peripherals Video Memory and Cache Sub-menu items for each of these fields are given below. Hard Disk Drives PCI Devices Integrated Peripherals Parallel port 378h IRQ7 Enables/disables the parallel port at the specified address.
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3 Troubleshooting and Repair Using SETUP to Configure the PC Setup Item Default Action Memory and Cache Memory caching Both Controls internal (L1) and external cache (L2) memory caching. Memory hole Disabled Sets a 1MB memory hole between 15 and 16 MB if needed.
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3 Troubleshooting and Repair Using SETUP to Configure the PC Setup Item Default Action PCI Devices Slot #1 Bus Master Enabled Enable this option if you need the BIOS to set the PCI Bus Master bit. This is only necessary for some old PCI cards. Slot #2 Bus Master Enabled Slot #3 Bus Master...
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3 Troubleshooting and Repair Using SETUP to Configure the PC Setup Item Default Action Power Standby delay 30 minutes Sets the period of inactivity before the system enters Standby mode. Standby mode slows down the processor. The delay is an approximate time, depending on the CPU speed.
3 Troubleshooting and Repair Power-On Self-Tests (POST) Power-On Self-Tests (POST) When the PC is switched on or reset, a power-on hardware test is performed. Pressing during the POST will make the PC display a summary information screen. If an error occurs, an error message is displayed.
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3 Troubleshooting and Repair Power-On Self-Tests (POST) Message Corrective Action and/or Explanation I/O device IRQ conflict Serial ports A and B may have been assigned the same IRQ. Assign a different IRQ to each serial port and save the configuration. No message, system “hangs”...
BIOS upgrades for the HP Vectra VE 5/xx series 2 PC. BIOS upgrades can be ordered from HP or downloaded from one of HP’s online services. (For more information on HP’s online services, refer to the Hewlett-Packard Support and Information Services chapter in the PC User’s Guide.) CAUTION Please specify the model number of the HP Vectra VE 5/xx series 2 PC when ordering the PHLASH utility and the latest system BIOS.
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3 Troubleshooting and Repair Updating the System ROM If an error occurs during the BIOS update process, an error message is displayed. These are listed below: Message Corrective Action File does not contain the same BIOS There is a mismatch between the file name in the Phlash part-number command and the file name in the code file itself.
3 Troubleshooting and Repair Replacing the System Board Replacing the System Board When replacing the system board, the PC’s serial number must be recorded in the new system board ROM. This is done using the PHLASH utility, provided on diskette with the replacement system board. To record the serial number, type the command: PHLASH /ds:”xxxxxxxxxx”...
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3 Troubleshooting and Repair HP Vectra Diagnostic Utility...
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Final Quiz Working through the Final Quiz will help you consolidate and strengthen your knowledge of the HP Vectra VE 5/xx series 2 PC.
A Final Quiz 1 Which of the following video controllers is supplied in the VE 5/xx series 2 models? a Integrated Ultra VGA controller b Ultra VGA accessory board in ISA slot c Ultra VGA accessory board in PCI slot d Both a.
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A Final Quiz 7 You are installing a hard disk drive and a CD-ROM. Assuming that the PC has no previously installed drives, which data cable connections do you use? a hard disk drive on inside HDD connector, CD-ROM on outside (end) HDD connector. b hard disk drive on outside (end) HDD connector, CD-ROM on inside HDD connector.
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A Final Quiz 11 Which of the following combination of accessory boards is it possible to install? a one PCI board and two full-length ISA boards b one PCI board and three full-length ISA boards c two PCI boards and two full-length ISA boards d three PCI boards and one half-length ISA board 12 How should a PCI accessory board be configured in Windows 3.11? a with the SETUP program...
A Final Quiz Final Quiz Answers Final Quiz Answers 1 Which of the following video controllers is supplied in the VE 5/xxx series 2 models? a Integrated Ultra VGA controller 2 How much video memory is standard in the video controller? b 1 MB 3 What is the maximum amount of video memory supported by the video controller?
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A Final Quiz Final Quiz Answers 10 What is the maximum number of PCI accessory boards that can be installed? b two 11 Which of the following combination of accessory boards is it possible to install? a one PCI board and two full-length ISA boards 12 How should a PCI accessory board be configured in Windows 3.11? c no configuration is necessary 13 How should an ISA Plug-and-Play-bootable accessory board be configured...
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HP Vectra VE 5/xx series 2 Course Evaluation Form When done, tear out and mail to: TPEC, Hewlett-Packard France Boulevard Steve Biko 38090 VILLEFONTAINE France...
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