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The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard...
Who this Manual is For This manual is for anyone who wants to: Set up the PC for the first time • Configure the PC • Add accessories to the PC • Troubleshoot problems on the PC • Find out where to get more information and support. •...
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Important Ergonomic Information It is strongly recommended that you read the ergonomic information before using your PC. For Windows 95 users, open the Start menu in the task bar and select Help. Then double-click on the help topic “Working in Comfort”. For Windows for Workgroups (Windows 3.11) users, open the Program Manager, open the program group “HPUtils”, and double-click on the “HP User Tools”...
1 Setting Up and Using Your PC Unpacking Your PC Unpacking Your PC WARNING If you have any doubt that you can lift the PC or display safely, do not try to move it without help. Typical Display Computer Mouse Keyboard Manuals 1 When you receive your PC, unpack all the components.
1 Setting Up and Using Your PC Connecting the Mouse, Keyboard, Display and Printer Connecting the Mouse, Keyboard, Display and Printer Connect the mouse, keyboard, and display to the back of the computer. The connectors are shaped to go in one way only. Tighten the display cable attachment screws.
1 Setting Up and Using Your PC Connecting the Mouse, Keyboard, Display and Printer Connections for Models with MGA Millennium Video Board Keyboard Mouse Serial Connectors MGA Millenium video (USB—see note below) display connector Parallel Connector NOTE The Universal Serial Bus (USB) connectors are between the serial connectors and can be used for USB accessories.
1 Setting Up and Using Your PC Connecting Audio Accessories Connecting Audio Accessories If your PC comes with multimedia capabilities, it will have a Headphones jack and a Microphone jack on the rear panel. An audio Line In jack, an audio Line Out jack, and a MIDI interface connector are also located on the rear panel.
1 Setting Up and Using Your PC Connecting the Power Cables Connecting the Power Cables WARNING For your safety, always connect the equipment to a grounded wall outlet. Always use a power cable with a properly grounded plug such as the one provided with this equipment or in compliance with your national regulations.
1 Setting Up and Using Your PC Starting and Stopping Your PC Starting and Stopping Your PC NOTE If you are starting your PC for the first time, refer to "Starting the PC for the First Time", on page 8. To stop your PC, refer to "Stopping Your PC", on page 10.
1 Setting Up and Using Your PC Starting and Stopping Your PC Starting the PC for the First Time If your PC has preinstalled software, it is initialized the first time you start the PC. The software initialization process takes approximately three minutes.
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1 Setting Up and Using Your PC Starting and Stopping Your PC 2 The software initialization routine starts. It displays the software license agreement, gives you an opportunity to read Working in Comfort (ergonomic advice for computer users), and then asks questions about the PC.
1 Setting Up and Using Your PC Starting and Stopping Your PC Creating Master Diskettes It is very important that you create master diskettes for your preloaded software as soon as possible. HP recommends that you use new diskettes. If you need to restore the preloaded software on your PC, you can use these diskettes to do so.
1 Setting Up and Using Your PC Setting Passwords Setting Passwords You can set two passwords, the administrator password and the user password, to provide two levels of protection for your PC. You set both passwords in the Security menu group of the Setup program. Setting an Administrator Password Set the Administrator Password to protect the PC’s configuration in Setup.
1 Setting Up and Using Your PC Setting Passwords Setting a User Password A user password can only be set if an Administrator Password has already been set. Set a User Password to: provide a power-on password prompt to prevent your PC being •...
1 Setting Up and Using Your PC Using Power Management Using Power Management Power management enables you to reduce the PC’s power consumption when you are not using the PC. To configure power management, refer to refer to "Power-On Password" in the HP Setup program—see "HP Setup Program", on page 60.
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1 Setting Up and Using Your PC Additional Information and Help English...
How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC.
2 How to Install Accessories In Your PC Accessories You Can Install Accessories You Can Install Integrated Video Memory (on some models) Accessory Board Slots For example, for a LAN adapter (Some slots may come Processor with pre-installed boards.) Main Memory (32-bit EDO, 60 ns) 8 MB kit (2 x 4MB modules) 16 MB kit (2 x 8MB modules) 32 MB kit (2 x 16MB modules)
2 How to Install Accessories In Your PC Removing and Replacing the Cover Removing and Replacing the Cover WARNING For your safety, never remove the PC’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network.
2 How to Install Accessories In Your PC Removing the Air Flow Guide Removing the Air Flow Guide Your PC has an air flow guide to help reduce the heat of the processor. You must remove this guide before you can access the processor, the system board switches, the battery, or any accessory board.
2 How to Install Accessories In Your PC Installing Memory Installing Memory CAUTION Static electricity can damage electronic components. Turn all equipment OFF. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the PC while you are removing the accessory from the bag.
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2 How to Install Accessories In Your PC Installing Memory To install a main memory module: 1 Disconnect the computer’s power supply cord and any connection to a telecommunications network. 2 Remove the computer’s cover. 3 Remove the airflow guide (refer to page 18). 4 Align the memory module with the slot, with the notch on the right hand side.
2 How to Install Accessories In Your PC Installing Memory Installing a Video Memory Upgrade (Integrated Video Models) If you have an integrated video display, your PC is supplied with 1 MB of video memory on the system board. You can install a pair of video memory modules to increase your available video memory to 2 MB.
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2 How to Install Accessories In Your PC Installing Memory 4 Align the video memory module directly over the socket taking care to align the dot on the module with the corner notch on the socket as illustrated in the diagram. (Refer to next page.) Press the memory module completely into the connector Video memory modules must be installed in pairs.
2 How to Install Accessories In Your PC Installing Memory Upgrading the MGA Millennium Board Memory If your PC has the MGA Millennium video board instead of integrated video memory, you can increase its memory from 2 MB to 4 MB to get more colors and better video resolution.
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2 How to Install Accessories In Your PC Installing Memory Two configuration switches are on the Matrox video adapter board. Switch Use Switch Block to: Flash EEPROM Switch for VGA BIOS: • OFF to prevent Video BIOS upgrades — DEFAULT •...
2 How to Install Accessories In Your PC Installing Mass Storage Devices Installing Mass Storage Devices If you need to have extra mass storage space for your application software, you can install additional mass storage devices, such as a flexible disk drive, hard disk drive, or tape drive. Your PC already has one hard disk drive installed in the back shelf.
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2 How to Install Accessories In Your PC Installing Mass Storage Devices Internal Connectors If you add a flexible disk drive, hard disk drive, CD-ROM drive, or tape drive, you need to connect it to power and data cables. The data cables are shown below: For Bootable Hard Disk Drive Connectors for IDE Hard...
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2 How to Install Accessories In Your PC Installing Mass Storage Devices The following table explains which connectors you should use when you install additional devices. Configuration Connections to Data Cables 1 Hard Disk Drive 1. Bootable hard disk drive: First connector, Primary IDE Cable 2 Hard Disk Drives 1.
2 How to Install Accessories In Your PC Installing Mass Storage Devices Installing an Additional Hard Disk Drive Refer to the drive’s manuals to see if you must set jumpers or if there is a special installation procedure to follow. If your new hard disk drive already has a mounting tray attached, you must remove it before you can install the drive in your PC.
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2 How to Install Accessories In Your PC Installing Mass Storage Devices 7 Resecure the access plate on the rear of the computer. 8 Connect the power and data cables to the rear of the drive, if you have not done so already. The connectors are shaped to fit one way only.
2 How to Install Accessories In Your PC Installing Mass Storage Devices Installing a Flexible Disk Drive, CD-ROM Drive, or Tape Drive WARNING To take care to avoid electric shock and harm to your eyes by laser light from a CD-ROM drive, do not open the CD-ROM drive enclosure. The drive should be serviced by authorized service personnel only.
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2 How to Install Accessories In Your PC Installing Mass Storage Devices To Install a Drive: Step 6: Slide the drive into the shelf. Step 4: Remove the cover plate. Step 7: Connect the power and data cables. Step 8: Secure the device in position. Step 9: Remove the shelf cover plate English...
2 How to Install Accessories In Your PC Installing Accessory Boards Installing Accessory Boards CAUTION Static electricity can damage electronic components. Turn all equipment off. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the computer while you are removing the accessory from the bag.
2 How to Install Accessories In Your PC Installing Accessory Boards Refer to the documentation supplied with the operating system for details on your operating system’s capabilities and restrictions concerning how to configure non-Plug and Play accessory boards. Installing the Board 1 Switch off the display and computer, and disconnect the power supply cables and any telecommunications cables.
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2 How to Install Accessories In Your PC Installing Accessory Boards 6 Align the board’s connector with the slot’s socket. Firmly press the board into the socket. Ensure that the board’s connector engages completely with the socket and does not touch components on other boards.
2 How to Install Accessories In Your PC Installing an OverDrive Processor Installing an OverDrive Processor You can install an Intel OverDrive processor in your PC. Contact your authorized reseller for more details about the availability of the Intel OverDrive processor for your PC. 1 Disconnect the computer power cords from the power outlets, and disconnect the PC from any telecommunications network.
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2 How to Install Accessories In Your PC Installing an OverDrive Processor 6 To install the new processor: a Locate the corner markers: on the processor—a dot or notch (“broken” corner) • on the processor socket—a dot. • b Position the processor over the socket, with it’s corner marker facing the corner marker on the socket.
3 Troubleshooting Your PC Solving Problems Solving Problems This chapter can help you solve most problems you might have with your PC. If you are unable to solve your problem after following the advice in this chapter, refer to "Hewlett Packard Support and Information Services", on page 61.
3 Troubleshooting Your PC If Your PC Does Not Start Properly If Your PC Does Not Start Properly Use this section if your PC does not start properly when you turn it on, and you experience one of the following symptoms: Your PC’s display is blank and there are no error messages.
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3 Troubleshooting Your PC If Your PC Does Not Start Properly Check Internal Items If the PC still does not start properly, follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions.
3 Troubleshooting Your PC If Your PC Does Not Start Properly If You Cannot Start Your PC from a Modem If you are running Windows 95 and you have chosen the option to start your PC from a modem, and this option does not work, then you need to change the IRQ setting in the HP Setup program.
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3 Troubleshooting Your PC If Your PC Does Not Start Properly Clearing the PC’s Configuration Memory If the PC then starts, but POST still persists in reporting an error, clear the current configuration memory values and reinstall the built-in default values: 1 Turn off the PC, disconnect the power and cables, and remove the cover.
3 Troubleshooting Your PC If You Cannot Turn Off Your PC If You Cannot Turn Off Your PC Use this section if you cannot turn off your PC, the power indication light is red, and you hear a “buzzing” sound. Check if your PC is locked, whereby “power-off”...
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3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Nothing is Displayed on the Screen If nothing is displayed on the screen, but the PC starts and the keyboard, disk drives, and other peripheral devices seem to operate properly: Make sure that the display is plugged in and switched ON.
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Keyboard Does Not Work Ensure that the keyboard is correctly connected. • If you turn on your PC, the operating system boots, the keyboard is • correctly connected, but your keyboard is still not available, the power-on password may be set to “keyboard locked”.
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Printer Does Not Work Make sure the printer’s power switch is ON. • Verify that the power cord is plugged into the power outlet and the • printer.
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Flexible Disk Drive Does Not Work Ensure you are using a formatted diskette and it is inserted • correctly. Check you are using a diskette that is the right density. •...
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Hard Disk Does Not Work Check that the disk power and data cables are correctly connected • (refer to "Which Connectors to Use", on page 26). Check that the hard disk drive has been “enabled” (refer to •...
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the CD-ROM Drive Has a Problem WARNING Be sure to disconnect the power cord and any telecommunication cables from your computer before you remove the cover to check the cable connections or jumper settings.
3 Troubleshooting Your PC If Your PC Has a Hardware Problem If an Accessory Board Does Not Work Carry out the following checks: Ensure the board has been firmly installed in the accessory board • slot. Check that the accessory board has been correctly configured with •...
3 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password If you forget the User Password, but not the Administrator password, carry out the following procedure: 1 Switch off the PC.
3 Troubleshooting Your PC If You Have a Network Problem If Your Application Software Does Not Work If the PC reports the system is OK and the indicator light over the power switch is illuminated, but some software won’t run: Refer to the operating system and application software manuals.
3 Troubleshooting Your PC If Your PC Has an Audio Problem If Your PC Has an Audio Problem No Sound When First, check that the output volume is not set to zero. Use the volume Running Any control on the front panel. Make sure the headphones are not connected directly to the CD-ROM drive (see the connection Applications information in chapter 1).
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3 Troubleshooting Your PC If Your PC Has an Audio Problem Humming Noise If the power grounding of your audio components is inadequate, a humming noise may be generated. This may happen if your PC is connected to a hifi system. Plug all devices into adjacent power outlets (outlets within 5 cm / 2 inches of each other), or use line filters.
3 Troubleshooting Your PC Changing the Battery Changing the Battery WARNING There is a danger of explosion if the battery is incorrectly installed. For your safety, never attempt to recharge, disassemble, or burn the old battery. Replace the battery only with the same or equivalent type recommended by the manufacturer.
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3 Troubleshooting Your PC Changing the Battery External Battery You can also install an external battery in the PC (HP part number 1420- 0513), which you can order from your authorized reseller. Install the external battery as follows: 1 After removing the computer’s cover, connect the external battery cable to the battery connector on the system board.
3 Troubleshooting Your PC Technical Information Technical Information System Board Switches System Board Switches Switch Switch function: 1 - 4, 7 Processor speed, see next table Password: Open = enabled (default) Closed = disabled / clear User and Administrator passwords Prevents changes to the PC’s configuration (in CMOS) in the Setup program: Open = normal (default—you can change the configuration in the Setup program)) Closed = clear CMOS (reloads Setup defaults and prohibits changes to the Setup...
3 Troubleshooting Your PC Technical Information Power Consumption All measurements are in watts (rms). Consumption by Model Number D4572A D4573A D4574A D4575A D4577A D4578A < 3 < 3 < 3 < 3 < 3 < 3 Windows 95 (without disk transfer) Windows 95 (with disk transfer) Suspend...
3 Troubleshooting Your PC Technical Information IRQs, DMAs, and I/O Addresses Used by Your PC IRQs used by PC IRQ0 system timer IRQ1 keyboard The IRQ, DMA, and IRQ2 system cascade I/O address IRQ3 free if not used for serial port mappings shown IRQ4 free if not used for serial port...
3 Troubleshooting Your PC HP Setup Program Integrated Video Graphic Information The integrated video graphic chip is manufactured by S3 Inc. The graphic chip used is “TRIO 64V2 [IO775]”. These are the available video graphic resolutions: 640x480 800x600 1024x768 1280x1024 1600x1200 HP Setup Program Check your PC’s configuration when you first use the PC and each time...
4 Hewlett Packard Support and Information Services Introduction Introduction Hewlett Packard computers are engineered for quality and reliability to give you many years of trouble-free service. To ensure that your desktop system maintains its reliability and to keep you up-to-date with the latest developments, HP and a worldwide network of trained and authorized resellers provide a comprehensive range of service and support options which are listed below:...
4 Hewlett Packard Support and Information Services Your HP Authorized Reseller Your HP Authorized Reseller HP Authorized Resellers have been trained on HP Vectra equipment and are familiar with its configuration and environment. Authorized Resellers can also answer questions regarding non-HP hardware, software and systems as well as answer queries about usage not intended for, or not commonly used with the HP Vectra.
4 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on two CD-ROMs: one for software; and another one for support documentation. The software CD-ROM is updated monthly and contains the latest HP drivers and utilities.
4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Hewlett-Packard Information Services Hewlett Packard Electronic Information Services are available 24 hours per day, 7 days per week, ensuring that the most up-to-date information is always available. HP Forum on CompuServe The HP Systems Forum on CompuServe is an on-line service, accessible via modem.
4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem. To access the HP Forum: select from the menu, •...
4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services HP BBS Library The HP electronic bulletin board library service contains the latest versions of drivers, BIOS, and utilities, which you can download to your PC using a modem. Support documentation is also available.
Phone or fax Worldwide + 1 (208) 344-4809 A complete description of Hewlett-Packard electronic services is provided in document #9020. HP Audio Tips (USA only) HP Automated Support Directory HP Audio Tips is an automated system containing recordings which can direct you to Hewlett Packard support services.
4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Ordering Drivers and BIOS on Diskette You can order diskettes from HP, with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail. Information for ordering diskettes is set out in the table below:...
4 Hewlett Packard Support and Information Services HP Support Services HP Support Services Hewlett-Packard provides a three year hardware warranty which includes on-site service during the first year after purchase, and a return service during the second and third years after purchase. This warranty coverage will apply from the nearest HP or HP authorized service outlet.
4 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time. Customer Support Center...
4 Hewlett Packard Support and Information Services Lifeline Telephone Support Please have the following information ready when you call so that your enquiry can be dealt with quickly: your HP Vectra model number and serial number • the operating system version and the configuration •...
4 Hewlett Packard Support and Information Services HP Network Phone-in Support Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you to: resolve complex network problems, •...
4 Hewlett Packard Support and Information Services Summary Summary The table below summarizes the services and support available from HP or authorized resellers. Service Covers Period Response When Purchase covered time available from Basic Parts and labor for HP Three years from Next working day No charge.
Hewlett-Packard Marketing Headquarters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient HP office, you can write to one of the major HP Sales and Service Offices or one of the Worldwide Marketing Headquarters listed here.
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4 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters English...
There source for other computers equipped is one color map in the hardware with a modem. Hewlett-Packard has a (often called a color lookup table), BBS that can be reached at +1 (408) but many color maps can be allocated 553-3500.
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Glossary Double buffering The process of of bit values that correspond to the using two frame buffers for smooth display's pixels. The number of bits animation. Graphical contents of one per pixel in the frame buffer frame buffer are displayed while determines the complexity of images updates occur on the other buffer.
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Glossary 3-D viewing pipeline, for instance, an computer is running as an unattended object is defined by the application network server. developer in model coordinates; these are mapped to world coordinates, the OLE Object Linking and Embedding. world coordinates are mapped to A Windows feature that allows normalized device coordinates different object types (such as speech...
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Glossary ROM Read-Only Memory. Computer from reflecting back along the cable. memory used to store parts of the computer’s operating system True color Also known as RGB permanently. ROM chips can contain color or 24-bit color. True color instructions and data. graphics systems are usually equipped with at least 24 bits per SCAM SCSI Configured...
Accessory boards, configuring in Win- location of connector, 5 audio, 5 dows 3.11, 32 headphones, 5 Hewlett-Packard After installing a video memory upgrade microphone, 5 BBS library, 67 on the MGA video adapter, 22 MIDI, 5 information services, 65...
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Index Starting and Stopping Your PC, 7 Installing memory, 19 password stopping Interrupt Request Channels setting, 11 PC, 10 used by the PC, 59 Summary screen, 60 starting, 7 support starting for the first time, 8 jumper location, 57 by telephone, 71, 72 stopping, 10 information services, 61 PC, unpacking, 2...
Regulatory Information DECLARATION OF CONFORMITY according to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: HEWLETT-PACKARD Manufacturer’s Address: 5 Avenue raymond Chanas 38320 Eybens, FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra VL 5/xxx, Series 5...
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• connect the equipment into an outlet on a circuit different from that to which the receiver is connected • consult the dealer or an experienced radio/TV technician for help. Hewlett-Packard’s FCC Compliance Tests were conducted with HP-supported peripheral devices and HP shielded cables, such as those you receive with your system. Changes or modifications not expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.
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Notice for the United Kingdom The HP Vectra PC is approved under approval number NS/G/1234/J/100003 for indirect connection to Public Telecommunication Systems within the United Kingdom. Noise Declaration for Germany Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland) LpA < 70 db am Arbeitsplatz normaler Betrieb nach EN27779: 11.92. Notice for Japan Notice for Korea français...
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Hewlett-Packard Sales and Service Office can give you details. Three Year Limited Hardware Warranty Hewlett-Packard (HP) warrants this hardware product against defects in materials and workmanship for a period of three years from receipt by the original end-user purchaser. The three year warranty includes on-site service during the first year of use (free parts and labor), and return service provided by an HP Service Center or a participating Authorized HP Personal Computer Dealer Repair Center, during the second and third years of use (free parts only).
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HP software is covered by the HP Software Product Limited Warranty. On-site visits caused by non-Hewlett-Packard products–whether internal or external to the system processor unit–are subject to standard per-incident travel and labor charges.
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Hewlett-Packard. TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.
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HP Software Product License Agreement and Software & Product Limited Warranty 94304 U.S.A. Rights for non-DOD U.S. Government Departments and Agencies are as set forth in FAR 52.227- 19(c)(1,2). HP Software Product Limited Warranty THIS HP SOFTWARE PRODUCT LIMITED WARRANTY SHALL COVER ALL SOFTWARE THAT IS PROVIDED TO YOU, THE CUSTOMER, AS PART OF THE HP COMPUTER PRODUCT, INCLUDING ANY OPERATING SYSTEM SOFTWARE.
Your HP Vectra PC Physical Characteristics Characteristic Description Weight (excluding display and 15 kg (33 pounds) keyboard) Dimensions Width: 21 cm (8.27”), Height: 41.5 cm (16.34”), Depth: 40.5 cm (15.95”) Footprint 0.085 m (0.91 ft Storage temperature -40 ºC to 70º (-40 ºF to 158 ºF) Storage humidity 8% to 80% (relative) Operating temperature...
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Part Number D4570-90001 Printed in USA 12/96 Paper not bleached with chlorine...
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