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Philips 272P4QPJKEB/27 User Manual
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Philips 272P4QPJKEB/27 User Manual

Philips brilliance lcd monitor with webcam, multiview 272p4qpjkeb quad hd 27" / 68.6cm 2560 x 1440 display
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EN User manual
Customer care and warranty
Troubleshooting & FAQs
272P4
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Summary of Contents for Philips 272P4QPJKEB/27

  • Page 1 272P4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...

  • Page 2: Table Of Contents

    5.2 Using the device...........27 ......28 6.1 Resolution & Preset Modes....30 6.2 Crystalclear ............30 7. Power Management ......31 8. Regulatory Information ......32 9. Customer care and warranty ...38 9.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........38 9.2 Customer Care & Warranty ....40...

  • Page 3: Important

    1. Important Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor. Take time...

  • Page 4: Notational Descriptions

    1. Important Temperature: 0-40°C 32-95°F 1.2 Notational Descriptions Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.

  • Page 5: Disposal Of Product And Packing Material

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible,...

  • Page 6: Setting Up The Monitor

    2. Setting up the monitor Install base stand 2. Setting up the monitor 1. Place the monitor face down on a smooth surface. Pay attention not to scratch or damage the screen. 2.1 Installation Package contents 2. Hold the stand with both hands. 272P4 (1) Gently attach the stand to the VESA mount area until the latch locks the...
  • Page 7 Connecting to your computer Daisy-chain function Daisy-chain enables multiple monitor connections This Philips display is equipped with DisplayPort (v1.2) interface which enables daisy-chaining to multiple displays. Now you can daisy chain and use multiple monitors via a single cable from one display to the next.

  • Page 8: Operating The Monitor

    2. Setting up the monitor 2.2 Operating the monitor Description of the control buttons If your graphics card or video output is not certified for DisplayPort V1.2, then you may experience blank or black screen. In this specific scenario, please go back to OSD menu again and re-set the “DisplayPort Daisychain”...
  • Page 9 OSD Menu Screen. Your Philips monitor can play the audio source independently, regardless of which video input. For example, you can play your MP3 player from the audio source connected to the [Audio In]...
  • Page 10 On-Screen Display. You can use this as a On-Screen Display (OSD) is a feature in all reference when you want to work your way Philips monitors. It allows an end user to adjust around the different adjustments later on. screen performance or select functions of...
  • Page 11 2. Setting up the monitor Height adjustment This monitor is designed for optimal performance at its native resolution, 2560 × 1440 @ 60 Hz. When the monitor is powered on at a different resolution, an alert is displayed on screen: Use 2560 × 1440 @ 60 Hz for best results.

  • Page 12: Multiview

    Why do I need it? enter OSD Menu Screen. With the ultra high resolution Philips MultiView display, you can experience a world of connectivity in a comfortable way in the conveniently enjoy multiple content sources at one screen.
  • Page 13 2. Setting up the monitor MultiView in OSD menu PiP Size: When PiP is activated, there are three sub-window sizes to choose: [Small], PiP / PbP Mode: There are two modes for [Middle], [Large]. MultiView: [PiP] and [PbP]. [PiP]: Picture in Picture Small Middle Large...

  • Page 14: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 3. While keeping the release button pressed, Note tilt the base and slide it out. When you do the SWAP function, the video and its audio source will swap at the same time. (Refer to page 7 “Independent audio playback, regardless of video input”...

  • Page 15: Image Optimization

    How does it work? SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast,...

  • Page 16: Smartcontrast

    3. Image Optimization Game: Turn on over drive circuit for best 3.3 Philips SmartControl Premium response time, reduce jaggy edges for fast The new SmartControl Premium software moving objects on screen, enhance contrast by Phillips allows you to control your monitor ratio for bright and dark scheme, this via an easy to use on-screen graphic interface.
  • Page 17 3. Image Optimization You can adjust more options without wizard by Standard pane. Start with Standard pane Adjust menu Adjust Menu allows you to adjust Brightness, Contrast, Focus, Position and Resolution. You can follow the instruction and do the adjustment. Cancel prompts user if you want to cancel installation.
  • Page 18 3. Image Optimization Color menu Color Menu allows you to adjust RGB, Black Level, White Point, Display Gamma, Color Calibration, and SmartImage (Please refer to SmartImage section). You can follow the instruction and do the adjustment. Refer to below table for sub-menu item base on your input.
  • Page 19 3. Image Optimization 1. "Show Me" starts color calibration tutorial. SmartImage 2. Start - starts the 6-step color calibration Allow users to change setting for better display sequence. setting based on content. 3. Quick View loads the before/after images. When Entertainment is set, SmartContrast and 4.
  • Page 20 3. Image Optimization Options menu set to run at startup will not load when this box is unchecked (Disabled). Options>Preferences - Will only be active when selecting Preferences from the drop- Enable transparency mode (Windows 7, down Options menu. On a non-supported Vista, XP).
  • Page 21 3. Image Optimization Options>Input - Will only be active when To enable Theft Deterrence, clicking Enable selecting Input from the drop-down Options Theft Deterrence Mode button brings up the menu. On a non-supported display capable of following screen: DDC/CI, only the Help and Options tabs are User can enter PIN between 4 and 9 digits available.
  • Page 22 3. Image Optimization Help>Version - Will only be active when SmartImage - Check current settings, selecting Version from the drop- down Help Office, Photo, Movie, Game, Economy, Off. menu. On a non-supported display capable of Task Tray Menu Enabled DDC/CI, only the Help and Options tabs are The task tray menu can be displayed by available.

  • Page 23: Smartdesktop Guide

    3. Image Optimization Task Tray Menu Disabled 3.4 SmartDesktop Guide When the Task Tray is disabled in the preference SmartDesktop folder, only the EXIT selection is available. To completely remove SmartControl Premium SmartDesktop is in SmartControl Premium. from the task tray, disable Run at Startup in Install SmartControl Premium and select Options>Preferences.
  • Page 24 3. Image Optimization Right Click Menu Note Right click on the Desktop Partition icon to If the outline of the region is not visible when view the drop down menu. dragging the window, “Show windows contents while dragging” is disabled. To enable: 1.
  • Page 25 3. Image Optimization Left Click Menu allows the user to quickly change to any of the partitions shown in the drop down. Left click on the Desktop Partition icon to Identify Partition – Displays the outline quickly send the active window to any partition without having to drag and drop.
  • Page 26 3. Image Optimization Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions. Vertical Triple Assesses the screen resolution and divides the display into three evenly sized vertical regions.
  • Page 27 3. Image Optimization Name Description Image Horizontal Split Assesses the screen resolution and divides the display into Bottom two evenly sized horizontal regions, the bottom region is single, the top region is spilt into two evenly sized regions For 90 Partition 1&2 on right side Vertical Partition 3 on left side Vertical.

  • Page 28: Powersensor

    4. PowerSensor™ You can return to the default mode at any 4. PowerSensor™ time (Setting 3) Hot key Sensor distance How does it work? PowerSensor works on principle of transmission and reception of harmless “infrared” signals in order to detect userpresence.

  • Page 29: Built-In Webcam With Microphone

    5. Built-in Webcam with Microphone 5.2 Using the device 5. Built-in Webcam with Microphone Philips monitor with webcam device transmits video and sound data through USB port. It can be enabled by simply connecting your USB cable from Note your PC to the USB upstream of USB hub on the USB connection between the monitor and PC is side IO of monitor.
  • Page 30 6. Technical Specifications Picture/Display Monitor Panel Type PLS LCD Backlight Panel Size 27" W (68.6 cm) Aspect Ratio 16:9 Pixel Pitch 0.233 x 0.233 mm Brightness 300 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1000:1 Response Time (typ.) 12 ms SmartResponse 6 ms Optimum Resolution 2560 x 1440 @ 60 Hz...
  • Page 31 Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download the latest...

  • Page 32: Resolution & Preset Modes

    640 x 480 59.94 35.00 640 x 480 66.67 wizard working on huge spreadsheets, this 37.86 640 x 480 72.81 Philips display will give you Crystalclear images. 37.5 640 x 480 75.00 37.88 800 x 600 60.32 46.88 800 x 600 75.00...

  • Page 33: Power Management

    7. Power Management 7. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.

  • Page 34: Regulatory Information

    The brand owner demonstrates corporate electronic equipment have been adhered to social responsibility and has a certified in order to make Philips monitors safe to use environmental management system (EMAS throughout its life cycle. or ISO 14001)
  • Page 35 8. Regulatory Infomation EPEAT EN61000-3-3:2008 (Limitation of Voltage Fluctuation and Flicker) following provisions (www.epeat.net) of directives applicable. The EPEAT (Electronic 2006/95/EC (Low Voltage Directive). Product Environmental 2004/108/EC (EMC Directive). Assessment Tool) program 2009/125/EC (ErP Directive, EC No. evaluates computer 1275/2008 Implementing Directive desktops, laptops, and monitors based on 51 for Standby and Off mode power environmental criteria developed through...
  • Page 36 8. Regulatory Infomation Federal Communications Commission (FCC) Notice (U.S. Only) approved by the party responsible for compliance could void the user's authority This equipment has been tested and found to operate the equipment. to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Use only RF shielded cable that was supplied Rules.
  • Page 37 8. Regulatory Infomation Cependant, rien ne peut garantir l'absence EN 55022 Compliance (Czech Republic Only) d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de corriger la situation en prenant les mesures...
  • Page 38 8. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 39 8. Regulatory Infomation EU Energy Label China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request.

  • Page 40: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains acceptable defect levels for each type.
  • Page 41 9. Customer care and warranty Proximity of Pixel Defects Note A red or blue bright dot must be more than 50 Because pixel and sub pixels defects of the percent brighter than neighboring dots while same type that are near to one another may be a green bright dot is 30 percent brighter than neighboring dots.

  • Page 42: Customer Care & Warranty

    9.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 43 +372 6519900(General) Estonia FUJITSU +372 6519972(workshop) Georgia Esabi +995 322 91 34 71 +36 1 814 8080(General) Hungary +36 1814 8565(For AOC&Philips only) Kazakhstan Classic Service I.I.c. +7 727 3097515 +371 67460399 Latvia ServiceNet LV +371 27260399 +370 37 400160(general)
  • Page 44 Mon.~Fri. 9:00am-6:00pm Macau Technology Ltd. Macau: Sat. 9:00am-1:00pm Tel: (853)-0800-987 REDINGTON INDIA Tel: 1 800 425 6396 India Mon.~Fri. 9:00am-5:30pm SMS: PHILIPS to 56677 +62-21-4080-9086 PT. CORMIC Mon.~Thu. 08:30-12:00; 13:00- (Customer Hotline) Indonesia SERVISINDO 17:30 +62-8888-01-9086 PERKASA Fri. 08:30-11:30; 13:00-17:30"...
  • Page 45 9. Customer care and warranty +84 8 38248007 Ho Chi Minh City FPT Service Informatic +84 5113.562666 Mon.~Fri. 8:00-12:00, 13:30-17:30 Vietnam Company Ltd. - Ho Chi Danang City Sat. 8:00-12:00 Minh City Branch +84 5113.562666 Can tho Province EA Global Supply Philippines (02) 655-7777;...

  • Page 46: Troubleshooting & Faqs

    If the problem still persists Disconnect the monitor from mains power after you have tried these solutions, contact source immediately for safety Philips customer service representative. Contact with Philips customer service representative immediately. Common Problems Imaging Problems No Picture (Power LED not lit)

  • Page 47: Smartcontrol Premium Faqs

    Reconnect your USB peripherals. Always activate a periodic screen refresh For further assistance, refer to the Consumer application if your monitor will display Information Centers list and contact Philips unchanging static content. customer service representative. Failure to activate a screen saver, or a periodic screen refresh application may result in severe “burn-in”...

  • Page 48: General Faqs

    My Computer and click Function. What can I do? on Properties -> Hardware -> Device Ans.: Philips Service center has a right to Manager. If you see “Plug and Play Monitor” shows under Monitor, then you need to authorization, in order to establish re-install.
  • Page 49 1440 @ 60 Hz. the monitor, make sure that there is Shut down your computer, disconnect your no pressure or force applied to the old monitor and reconnect your Philips panel surface side. This may affect your monitor. warranty conditions.

  • Page 50: Daisy Chain Faqs

    2560 x 1440 @ 60 Hz. For workstation or Mac? best display, please use this resolution. Ans.: Yes. All Philips monitors are fully compatible with standard PCs, Macs and workstations. You may need a cable 10.4 Daisy Chain FAQs adapter to connect the monitor to your Mac system.

  • Page 51: Multiview Faqs

    10. Troubleshooting & FAQs 10.5 Multiview FAQs Why I cannot activate PiP or PbP when the sources are DVI and HDMI? Ans.: Please refer to below table for the main source and its supporting sub source. SUB SOURCE POSSIBILITY (xl) Inputs HDMI 1 HDMI 2 MAIN...
  • Page 52 © 2013 Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. Version: M4272PE2T...

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Brilliance 272p4

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