Electrical safety Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.
– Use caution; do not become a victim yourself. – Switch off power. – Send another person to get medical aid. Safety inspection guide The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions. As each machine was designed and built, required safety items were installed to protect users and service technicians from injury.
Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. •...
– “FRU identification for CTO, CMV, and GAV products” on page 21 Important: • Advise customers to contact the Lenovo Customer Support Center if they need any assistance in obtaining or installing any software fixes, drivers, and BIOS downloads. Telephone numbers for Lenovo Support are available at: http://www.lenovo.com/support/phone...
Dynamic Configure To Order (CTO) This provides the ability for a customer to configure a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, Product Entitlement Warehouse (PEW), eSupport, and the Hardware Maintenance Manual will load these products as the 4-digit MT and 3-digit model, where model = “CTO”...
• eSupport can be used to view the list of key commodities built in a particular machine serial (this is the same record found in PEW). • eSupport can be accessed at: http://www.lenovo.com/support. • To view the key commodities, do the following: 1.
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Use the Hardware Maintenance Manual as a backup to PEW and eSupport to view the complete list of FRUs at the MT level. Hardware Maintenance Manual...
“What to do first” on page 23 • “Checkout guide” on page 24 – “System supporting the Lenovo ThinkVantage Toolbox program and the PC-Doctor for DOS diagnostics program” on page 24 – “System supporting the Lenovo diagnostics programs” on page 29 •...
System supporting the Lenovo ThinkVantage Toolbox program and the PC-Doctor for DOS diagnostics program ® The section provides information about ThinkPad computers that support the Lenovo ThinkVantage ® Toolbox program and the PC-Doctor for DOS diagnostics program. Some descriptions might not apply to your particular computer.
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Configuration utility for DOS. The utility is available on the following Web site: http://www.lenovo.com/support PC-Doctor cannot be used to test a device that is in the docking station, even if the computer supports the docking station.
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The options on the test menu are as follows: Diagnostics Interactive Tests • Run Normal Test • Keyboard • Run Quick Test • Video • CPU/Coprocessor • Internal Speaker • System Memory • Mouse • Systemboard • Diskette • Video Adapter •...
Windows 7: While the Windows operating system is running, press the ThinkVantage button. To start this program, do the following: • Click Start ➙ Control Panel ➙ System and Security ➙ Lenovo – System Health and Diagnostics. ® Windows Vista and Windows XP: Click Start ➙...
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ATA (SATA) setting to Compatibility, and run Diagnostics ➙ Fixed Disks. For ThinkPad X100e, you can also diagnose the drive without starting up the operating system. To diagnose the drive from the BIOS Setup Utility, do as follows: 1. Remove any diskette from the diskette drive, and then turn off the computer.
It also can be downloaded from http://www.lenovo.com/diags. To run the Lenovo Solution Center program, click Start ➙ Control Panel ➙ System and Security ➙ Lenovo - System Health and Diagnostics, and then follow the instructions on the screen.
F12 key. 3. Press the Tab key to switch to the Application Menu window. 4. Use the arrow keys to select Lenovo Diagnostics and then press Enter. The main screen of the UEFI diagnostic program is displayed.
4. When the ThinkPad logo is displayed, repeatedly press and release the F12 key. When the Boot Menu window opens, release the F12 key. 5. Use the arrow keys to select ATAPI CDx (x: 0, 1, ...) and then press Enter. The diagnostic program will be launched automatically.
b. If the problem persists and your system is installed with the PC doctor for DOS, go to “FRU tests” on page 27. Note: Noise from the ac adapter does not always indicate a defect. Checking operational charging To check whether the battery charges properly during operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
Checking the backup battery Do the following: 1. Power off the computer, and unplug the ac adapter from it. 2. Turn the computer upside down. 3. Remove the battery pack (see “1010 Battery pack” on page 54). 4. Remove the backup battery (see “1130 System board, fan assembly, and backup battery” on page 74). 5.
Service Web site: When the latest maintenance diskette and the system program service diskette become available, they will be posted on http://www.lenovo.com/support. Restoring the factory contents by using Recovery Disc Set When the hard disk drive or solid state drive is replaced because of a failure, no product recovery program is on the new drive.
Attention: If the user HDP has been forgotten, check whether a master HDP has been set. If it has, it can be used for access to the hard disk drive. If no master HDP is available, neither Lenovo nor Lenovo authorized service technicians provide any services to reset either the user or the master HDP, or to recover data from the hard disk drive.
Attention: If User only mode is selected and the user HDP has been forgotten and cannot be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
5. Select Hard-disk x password, where x is the letter of the hard disk drive. A pop-up window opens. 6. Select Master HDP. 7. Type the current master HDP in the Enter Current Password field. then leave the Enter New Password field blank, and press Enter twice.
Note: The computer does not accept any input immediately after it enters sleep (standby) mode. Wait a few seconds before taking any action to reenter operation mode. Hibernation mode In hibernation mode, the following occurs: • The system status, RAM, VRAM, and setup data are stored on the hard disk. •...
This index can also help you determine, during regular servicing, what FRUs are likely to need to be replaced next. A numeric error is displayed for each error detected in POST or system operation. In the displays, n can be any number. If no numeric code is displayed, check the narrative descriptions of symptoms.
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Table 2. Numeric error codes (continued) FRU or action, in sequence Symptom or error (beeps, if any) 0251 1. Charge the backup battery for more than 8 hours System CMOS checksum bad—Default configuration by connecting the ac adapter. used. 2. Replace the backup battery and run BIOS Setup (two short beeps) Utility (ThinkPad Setup for ThinkPad X120e) to reset the time and date.
Error messages Table 3. Error messages Symptom or error (beeps, if any) FRU or action, in sequence Bad CRC2. Enter BIOS Setup Utility, and load Setup Press F1 to enter BIOS Setup Utility (ThinkPad Setup defaults. for ThinkPad X120e). Press F9, and Enter to load (two short beeps) the default setting.
If the LCD you are servicing has two or less visible defective pixels, it should not be considered faulty. However, if the LCD has three or more visible defective pixels, it will be deemed as defective by Lenovo and it should be replaced.
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b. Devices attached to the docking station or the port replicator c. Printer, mouse, and other external devices d. Battery pack e. Hard disk drive f. External diskette drive or optical drive g. DIMM h. Optical disk or diskette in the internal drive i.
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Table 6. Status indicators (continued) Indicator Meaning Note: If the computer is operating on battery power, the battery status indicator does not work while the computer is turned off or is in sleep (standby) mode or hibernation mode. On-screen indicators: Following indicators are displayed on the screen. Caps lock Caps Lock mode is enabled.
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Table 7. Fn key combinations (continued) Key combination Description • External monitor (CRT display) • Computer display and external monitor (LCD + CRT display) • Computer display (LCD) Notes: This function is not supported if different desktop images are displayed on the computer display and the external monitor (the Extend desktop function).
CRU; and (2) you may be charged for the replacement CRU if Lenovo does not receive the defective part within thirty (30) days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation for full details.
If you replace the system board, you must restore the serial number of the system unit to its original value. Before replacing the system board, save the original serial number by doing the following: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer.
When you replace the system board, you must set the UUID on the new system board as follows: 1. Install the LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later, and restart the computer. 2. From the main menu, select 4. Assign UUID. A new UUID is created and written. If a valid UUID already exists, it is not overwritten.
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4. To write box build date, select 4. Write box build date from EEPROM, and follow the instruction on the screen. If the system board is being replaced, try to read the ECA information from the old system board and transfer the information to the new system.
CRU; and (2) you may be charged for the replacement CRU if Lenovo does not receive the defective part within thirty (30) days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation for full details.
Important notice for replacing a battery pack: The Lenovo ThinkVantage Toolbox and Lenovo Solution Center (in Windows 7) have an automatic battery diagnostic that determines if the battery pack is defective. A battery pack FRU should not be replaced unless this diagnostic shows that the battery is defective.
The only exception to this is if the battery pack is physically damaged or a customer is reporting a possible safety issue. If ThinkVantage Toolbox or Lenovo Solution Center is not installed in the computer, the customer should download this program before a non-physically damaged battery pack is replaced. Note that a physically damaged battery pack is non-warranty replacement.
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For ThinkPad X120e Applying labels to the bottom door For ThinkPad X100e The new bottom door FRU is shipped with a kit containing label. When you replace the bottom door, you need to apply the following label: Serial number blank label 79x16 Following labels need to be peeled off from the old bottom door, and need to be put on the new bottom door.
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SIM ICCID label Israel label Windows license label (COA) For the location of each label, refer the following figure: For ThinkPad X120e The new bottom door FRU is shipped with a kit containing label. When you replace the bottom door, you need to apply the following labels: Serial number blank label 79x16 Homologation label...
• Before removing the drive, have the user make a backup copy of all the information on it if possible. • Never remove the drive while the system is operating or is in suspend mode. Removal steps of HDD For ThinkPad X100e Hardware Maintenance Manual...
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For ThinkPad X120e Step Screw (quantity) Color Torque 0.181 Nm M2 × 7 mm, wafer-head, nylon-coated (2) Silver (1.85 kgfcm) When installing: Make sure that the HDD connector is attached firmly. Chapter 8 Removing and replacing a FRU...
1040 DIMM For access, remove these FRUs in order: • “1010 Battery pack” on page 54 • “1020 Bottom door” on page 55 Removal steps of DIMM Note: If the computer you are servicing has two DIMM slots and only one DIMM is used, the card must be installed in SLOT-0 ( ), but not in SLOT-1 ( ).
(1.85 kgfcm) When installing: For ThinkPad X100e: Plug the gray cable into the jack marked MAIN or M, and the black cable into the jack marked AUX or A on the card. For ThinkPad X120e: Plug the white cable into the jack marked 1 or M, and the black cable into the jack marked 2 or A on the card.
Note: Plug the red cable into the jack marked MAIN, and the blue cable into the jack marked AUX on the card. 1070 Bluetooth daughter card (BDC-2) For ThinkPad X100e: For access, remove these FRUs in order: • “1010 Battery pack” on page 54...
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• “1020 Bottom door” on page 55 Removal steps of BDC-2 for ThinkPad X100e Step Screw (quantity) Color Torque 0.181 Nm M2 × 3 mm, small-head, nylon-coated (1) Silver (1.85 kgfcm) For ThinkPad X120e: For access, remove these FRUs in order: •...
For access, remove these FRUs in order: • “1010 Battery pack” on page 54 • “1020 Bottom door” on page 55 • “1030 Hard disk drive (HDD)” on page 58 Removal steps of keyboard For ThinkPad X100e Hardware Maintenance Manual...
Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, big-head, nylon-coated (2) (1.85 kgfcm) For ThinkPad X120e Torque Step Screw (quantity) Color M2 × 3 mm, big-head, nylon-coated (2) Black 0.181 Nm (1.85 kgfcm) M2 × 7 mm, flat-head, nylon-coated (1) Black 0.181 Nm (1.85 kgfcm)
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Installation steps of keyboard When installing the keyboard, do as follows: 1. Attach the keyboard connectors. 2. Attach the keyboard so that the front edge of the keyboard are under the frame as shown in this figure. Hardware Maintenance Manual...
Note: The power-on board assembly (with cable) and the microphone are attached to the palm rest assembly. Torque Step Screw (quantity) Color M2 × 7 mm, wafer-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgfcm) For ThinkPad X100e Chapter 8 Removing and replacing a FRU...
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Torque Step Screw (quantity) Color M2 × 6 mm, wafer-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgfcm) For ThinkPad X120e Hardware Maintenance Manual...
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0.181 Nm M2 × 7 mm, wafer-head, nylon-coated (3) Silver (1.85 kgfcm) When installing: Make sure that the connectors are attached firmly. Chapter 8 Removing and replacing a FRU...
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Step Screw (quantity) Color Torque Black 0.181 Nm M2 × 3 mm, big-head, nylon-coated (2) (1.85 kgfcm) When installing: Make sure that all the projections of the palm rest assembly are attached firmly to the guide holes of the base cover. Hardware Maintenance Manual...
1100 CRT board assembly (with cable) For access, remove these FRUs in order: • “1010 Battery pack” on page 54 • “1020 Bottom door” on page 55 • “1030 Hard disk drive (HDD)” on page 58 • “1080 Keyboard” on page 64 •...
Removal steps of speaker assembly Step Screw (quantity) Color Torque M2 × 4 mm, wafer-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgfcm) When installing: Make sure that the connector is attached firmly. 1120 I/O board (for ThinkPad X120e) For access, remove these FRUs in order: •...
Removal steps of I/O board Step Screw (quantity) Color Torque 0.181 Nm M2 × 4 mm, wafer-head, nylon-coated (1) Silver (1.85 kgfcm) When installing: Make sure that the connector is attached firmly. 1130 System board, fan assembly, and backup battery Important notices for handling the system board: When handling the system board, bear the following in mind.
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Location of major sensitive components on the system board Following components soldered on the top side of the system board are extremely sensitive. When you service the system board, avoid any kind of rough handling. For ThinkPad X100e Accelerometer chip for the HDD Active Protection System™ North Bridge...
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For ThinkPad X120e Accelerometer chip for the HDD Active Protection System™ APU (Accelerated Processing Units) PCH (Platform Controller Hub) Hardware Maintenance Manual...
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Removal steps of system board, bluetooth daughter card, fan assembly, and backup battery For ThinkPad X100e Step Screw (quantity) Color Torque 0.181 Nm M2 × 4 mm, wafer-head, nylon-coated (2) Silver (1.85 kgfcm) Chapter 8 Removing and replacing a FRU...
For ThinkPad X120e Torque Step Screw (quantity) Color M2 × 4 mm, wafer-head, nylon-coated (2) Silver 0.181 Nm (1.85 kgfcm) When installing: Make sure that the connector is attached firmly. For ThinkPad X100e Hardware Maintenance Manual...
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When installing: Make sure that the connectors are attached firmly. When installing: Before you attach the fan assembly to the system board, you need to peel the thin film off from the thermal rubbers as shown in this figure. For ThinkPad X100e Chapter 8 Removing and replacing a FRU...
• “1130 System board, fan assembly, and backup battery” on page 74 Removal steps of LCD unit Torque Step Screw (quantity) Color For ThinkPad X100e, M2 × 3 mm, wafer-head, nylon-coated (2) Silver 0.181 Nm For ThinkPad X120e, M2 × 4 mm, wafer-head, nylon-coated (2) (1.85 kgfcm) Hardware Maintenance Manual...
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Step Screw (quantity) Color Torque For ThinkPad X100e, M2 × 4 mm, wafer-head, nylon-coated (3) Silver 0.181 Nm For ThinkPad X120e, M2.5 × 4 mm, wafer-head, nylon-coated (3) (1.85 kgfcm)
“1120 I/O board (for ThinkPad X120e)” on page 73 • “1130 System board, fan assembly, and backup battery” on page 74 Removal steps of DC-in cable and base cover assembly Note: Applying labels to the base cover For ThinkPad X100e Hardware Maintenance Manual...
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The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following labels: Homologation label FFC label Certified label under battery Serial number barcode blank label Information label under door SIM information label under door Following labels need to be peeled off from the old base cover, and need to be put on the new base cover.
SIM information label under door Information label under door Certified label under battery Following labels need to be peeled off from the old base cover, and need to be put on the new base cover. Windows license label (COA) (only for Windows 7 models) Ethernet label For some models, you also need to apply one or two FCC labels.
Removal steps of integrated camera When installing: Make sure that the connector is attached firmly. 2030 LCD panel, hinges, and LCD cable For access, remove these FRUs in order: • “1010 Battery pack” on page 54 • “1020 Bottom door” on page 55 •...
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Step Screw (quantity) Color Torque M2 × 4 mm, wafer-head, nylon-coated (6) Silver 0.181 Nm (1.85 kgfcm) When installing: When attaching the LCD panel to the cover, press the left and right edges covered with metal gently with your fingers. DO NOT press the surface of the panel or apply any excessive force to the panel.
Step Screw (quantity) Color Torque M2 × 3 mm, wafer-head, nylon-coated (4) Silver 0.181 Nm (1.85 kgfcm) 2090 Antenna kit and LCD rear cover assembly For access, remove these FRUs in order: • “1010 Battery pack” on page 54 • “1020 Bottom door”...
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Removal steps of antenna kit and LCD rear cover assembly When installing: When you install the antenna kit, route the cables as shown in the figures below. As you route the cables, make sure that they are not subjected to any tension. Tension could cause the cables to be damaged by the cable guides, or a wire to be broken.
(1) return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you may be charged for the replacement CRU if Lenovo does not receive the defective part within thirty (30) days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation for full details.
Table 13. Parts list—Miscellaneous parts FRU no. 60Y5286 Screw kit for ThinkPad X100e: • M2 × 2.5 mm (silver), small head (14) • M2 × 3 mm (black), wafer head (3) • M2 × 4 mm (silver), wafer head (21) •...
Table 13. Parts list—Miscellaneous parts (continued) FRU no. • M2.5 × 6.5 mm (black), flat head (10) 04W0290 Screw kit for ThinkPad X120e: • M2 × 2 mm (silver), flat head (3) • M2 × 2.5 mm (black), flat head (3) •...
Table 17. Parts list—Windows 7 Starter (32 bit) recovery DVDs (continued) Language Portuguese 04T3907 Russian 04T3908 Spanish 04T3909 Turkish 04T3910 Windows 7 Home Basic (32 bit) DVDs Windows 7 Home Basic (32 bit) is preinstalled as the operating system in the following models: •...
Table 19. Parts list—Windows 7 Home Basic (32 bit) recovery DVDs (continued) Language 04T3920 Serbian-Latin Simplified Chinese 04T3914 04T3919 Spanish Turkish 04T3921 Windows 7 Home Premium (32 bit) DVDs Windows 7 Home Premium (32 bit) is preinstalled as the operating system in the following models: •...
• 0611-CTO • 0613-CTO Table 21. Parts list—Windows 7 Home Premium (32 bit) recovery DVDs Language English 04T3925 English (for India) 04T3924 04T3923 Simplified Chinese Windows 7 Home Premium (64 bit) DVDs Windows 7 Home Premium (64 bit) is preinstalled as the operating system in the following models: •...
Table 22. Parts list—Windows 7 Home Premium (64 bit) recovery DVDs (continued) Language 04T3929 Traditional Chinese Spanish 04T3943 Turkish 04T3945 Windows 7 Professional (32 bit) DVDs Windows 7 Professional (32 bit) is preinstalled as the operating system in the following models: •...
Table 23. Parts list—Windows 7 Professional (32 bit) recovery DVDs (continued) Language Portuguese 03W6864 Romanian 03W6866 Russian 03W6867 Russian (English-enabled) 03W6865 03W6871 Serbian-Latin Simplified Chinese 03W6848 03W6868 Slovak Slovenian 03W6869 03W6870 Spanish Traditional Chinese 03W6849 03W6857 Traditional Chinese (Hong Kong S.A.R.) Turkish 03W6872 •...
Table 25. Parts list—Windows 7 Home Premium (64 bit) recovery DVDs (continued) Language French 04T3959 German 04T3961 Greek 04T3960 Hebrew 04T3962 Hungarian 04T3963 Japanese 04T3964 Korean 04T3965 Polish 04T3966 Portuguese 04T3967 Romanian 04T3968 Russian 04T3969 Serbian-Latin 04T3972 04T3955 Simplified Chinese Slovakian 04T3970 04T3956...
Windows Vista Business (32 bit) DVDs Note: The Windows Vista recovery DVDs are available only for models with a valid Microsoft Windows Vista certificate of authenticity (COA) affixed to the system. Due to a Microsoft licensing limitation, if a model came with Windows Vista Business or Windows Vista Ultimate preinstalled from the factory, but has a Windows 7 COA affixed to the system, that model is eligible only for recovery DVDs that match the operating system specified on the COA.
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Table 30. Parts list—Common service tools (continued) Tool Test card for integrated Smart Card 42W7820 — LENOVO ThinkPad Hardware Maintenance Diskette Version 1.76 or later Note: Download the file from the Web site http://www.lenovo.com/support. Hardware Maintenance Manual...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection System Lenovo ThinkPad ThinkVantage TrackPoint UltraNav Windows, Windows Vista, and Microsoft are trademarks of the Microsoft group of companies. Intel is a trademark of Intel Corporation or its subsidiaries in the United States, other countries, or both.
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Part Number: 63Y0640_06 Printed in (1P) P/N: 63Y0640_06 *63Y0640_06*...
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