Hp probook 4525s notebook pc - maintenance and service guide (149 pages)
Summary of Contents for HP OmniBook xt6050 - Notebook PC
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HP Omnibook XT6050 Technology Code EF Corporate Evaluator’s Guide...
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This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Important Safety Information CAUTION To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect a modem to the telephone wall jack. When using your computer with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons: •...
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Hewlett-Packard. TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.
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HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright (c) 2000 Hewlett-Packard Company. All Rights Reserved. Customer further agrees that Software is delivered and licensed as “Commercial computer software”...
Contents Getting Started with Your HP Notebook ..............12 Taking Inventory......................13 What’s in the box? ....................13 To buy accessories ....................14 To find more information..................15 Identifying Parts of the Computer................16 Front View ......................16 Back View......................17 Bottom View ......................
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Taking Care of Your Computer .................. 48 To protect your hard disk drive ................48 To maintain your computer ................... 48 To safeguard your data..................49 To extend the life of the display................49 To clean your computer..................50 Batteries and Power Management ................51 Managing Power Consumption...................
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Connecting PC Cards....................82 To insert or remove a PC Card................82 Connecting External Devices..................84 To identify connectors for external devices ............84 To connect a printer or other parallel device............85 To connect an external keyboard or mouse............85 To connect a USB device ..................
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Getting Assistance for Your Computer..............160 To get help from the web ..................160 To contact HP for support or service..............160 To receive repair service ..................163 To prepare your computer for shipment.............. 164 Hewlett-Packard Limited Warranty Statement ............165 Corporate Evaluator’s Guide...
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Reference Information ....................167 Hardware Specifications ................... 168 Modem Reference Information................. 172 Modem Reference (Ambit) ................. 172 Modem Reference (3Com/US Robotics) ............177 Safety Information ....................182 Power Cords......................182 Ergonomics ......................183 Battery Safety...................... 183 Laser Safety......................184 LED Safety......................184 Exposure to Radio Frequency Radiation.............
Congratulations! Your notebook computer sets a new standard in personal computing. Although compact and easy to carry, your computer is made with the quality and attention to detail that are the hallmark of Hewlett-Packard. Your computer has several features that make it convenient to use: •...
Getting Started with Your HP Notebook Taking Inventory To buy accessories You can buy accessories for your computer online. For the latest accessories and options, visit the HP Notebook Web site (www.hp.com/notebooks). HP currently offers docking solutions, plug-in modules, cables, and other accessories, such as the following: •...
Getting Started with Your HP Notebook Taking Inventory To find more information The following table lists other sources of information about your computer and related products. Source Description and Location Startup Guide This printed manual introduces your computer. It also contains setup instructions, basic operation guidelines, troubleshooting information, and warranty information.
Getting Started with Your HP Notebook Identifying Parts of the Computer Identifying Parts of the Computer Front View 1. One-Touch buttons. 9. Module eject latch. 2. Sleep button. Suspends and resumes operation. 10. Volume control. 3. Keyboard status lights. 11. Audio-off button and audio-off light. 12.
Getting Started with Your HP Notebook Identifying Parts of the Computer Back View 18. PS/2 keyboard or PS/2 mouse port (supports Y 22. External monitor port. adapter). 23. Docking port. 19. Two universal serial bus ports (USB). 24. AC adapter jack. 20.
Getting Started with Your HP Notebook Identifying Parts of the Computer Bottom View 29. Plug-in module bay. Can contain a CD-ROM or 32. Hard disk drive. DVD drive, floppy disk drive, secondary battery 33. RAM cover. (certain models), or other plug-in module. 34.
Getting Started with Your HP Notebook Identifying Parts of the Computer Status Lights The computer includes a number of status lights that report power and battery status, drive activity, and keyboard functions such as Caps Lock and Num Lock. The following diagram shows the status lights on the front of the computer. 1.
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Getting Started with Your HP Notebook Identifying Parts of the Computer The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks. 1. Caps Lock. Caps Lock is active. 2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the embedded keypad.) 3.
Getting Started with Your HP Notebook Setting Up Your Computer Setting Up Your Computer WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library, or visit our ergonomics Web site, www.hp.com/ergo.
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Getting Started with Your HP Notebook Setting Up Your Computer 2. Insert the front (rounded) end of the battery into the battery compartment on the bottom of the computer, and lower the back end in until it clicks into place. To remove the battery 1.
Using any other AC adapter could damage the computer and may void your warranty (see "Hewlett-Packard Limited Warranty Statement" on page 165). • Plug in the AC adapter, and connect it to the AC adapter jack on the back of the computer.
Getting Started with Your HP Notebook Setting Up Your Computer Step 3: Connect a phone line If your computer does not include a built-in modem, you can skip this step. Also, if you prefer, you can instead connect to a PC Card modem or an external modem. 1.
Getting Started with Your HP Notebook Setting Up Your Computer Step 4: Turn on the computer • Press the blue sleep button above the keyboard. The computer then boots up, and Windows starts automatically. Hint If your computer does not turn on when operating on battery power, the battery may be out of power.
Registering your computer does the following: • Records your ownership of the computer with Hewlett-Packard and provides access to service, support, and information. • Records your ownership of the Windows 98 or XP operating system with Microsoft.
Getting Started with Your HP Notebook Setting Up Your Computer What to do next Here are a few things you may want to try at this point: • If you’re not familiar with the version of Windows installed on your computer, click Start, Help (Windows 98 or 2000) or Start, Tour Windows XP, or check the Windows manual to discover what’s new.
Basic Operation Operating Your Computer Operating Your Computer You can start and stop your computer using its blue sleep button. However, at certain times you may want to use other methods to start or stop the computer—depending on power considerations, types of active connections, and start-up time. To turn the computer on and off Power mode To enter this mode...
Basic Operation Operating Your Computer To reset the computer Occasionally, you may find that Windows or the computer has stopped responding, and will not let you turn the computer off. If this happens, try the following in the order listed. •...
Basic Operation Operating Your Computer To change the boot device The computer normally boots from its internal hard disk. You can also boot the computer from a floppy disk drive in the module bay, a CD-ROM or similar drive in the module bay, or an internal network interface card.
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Basic Operation Operating Your Computer 1. Touch pad on-off button and indicator light. 2. Touch pad (touch-sensitive pointing device). 3. Click buttons and scroll button. The click buttons work like the left and right buttons on a standard mouse. The scroll button scroll the contents of a window. Moving and selecting 1.
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Basic Operation Operating Your Computer Scrolling with the scroll button • Press the lower end of the scroll button to scroll down through the contents of a window. Press the upper end to scroll up. Disabling one pointing device (model with pointing stick) If you prefer to use only one of your computer’s built-in pointing devices, you can disable the other.
Basic Operation Operating Your Computer To use the Fn hot keys The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for various system controls. To use a hot key, press and hold Fn, press the appropriate second key, then release both keys.
3. HP Presentation Ready 4. Button 4 (varies by region) To reprogram a One-Touch button 1. Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP One-Touch, HP One-Touch Configuration, or click Start, Programs, HP One-Touch, HP One- Touch Configuration, depending on your model.
Basic Operation Operating Your Computer To use the Windows and Applications keys The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar. The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you right-click while pointing at the application.
• Press Fn+F1 or Fn+F2 to decrease or increase (respectively) the display’s brightness. –or– • Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings, or click Start, Programs, HP Display Settings, HP Display Settings, depending on your model. You have the option of adding a display settings icon in the taskbar for quick access.
To enlarge icons and labels on your screen when using a high-resolution display, use HP Desktop Zoom. • Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, Desktop Zoom, Desktop Zoom. If this program is not installed on your computer, you can download it from the HP Business Support Web site (www.hp.com/go/bizsupport).
HP Presentation Ready automatically returns your computer to its normal settings. To prepare for the presentation 1. Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP Presentation Ready, Configure. –or– Click the HP Presentation Ready icon in the taskbar (if present), then click Configure.
Basic Operation Operating Your Computer To work with CDs and DVDs If you have a DVD drive module, you can play DVD movies—see “To play DVD movies” on page 80. If you have a CD-RW drive module, you can write and copy CDs— see “To create or copy CDs”...
Basic Operation Securing Your Computer Securing Your Computer To set up password protection You can protect your computer from access by another user when you set up password protection, which is available through Windows and through the BIOS Setup utility. For complete protection, set passwords in Windows as well as through BIOS Setup.
Basic Operation Securing Your Computer Windows XP 1. Click Start, Control Panel, User Accounts, then select your account. 2. Click Create a Password, then set the password. 3. Click Start, Control Panel, Performance and Maintenance, Power Options. 4. On the Advanced tab, select the option to prompt for a password when the computer leaves Standby mode.
Basic Operation Securing Your Computer To protect against viruses Virus-protection software can help protect the integrity of your data. This is especially important if you use the Web. Your computer comes equipped with VirusScan or Norton AntiVirus software. If you have VirusScan, you must install it before you can use it.
Basic Operation Securing Your Computer To lock the hard disk drive The computer enables you to lock its internal hard disk drive to help keep your information secure. Hard disk drive lock does not protect a second hard disk drive installed in the module bay.
Basic Operation Working in Comfort with a Notebook PC Working in Comfort with a Notebook PC WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For more information about reducing your risk, visit our ergonomics Web site at www.hp.com/ergo—or see Working in Comfort in the online HP Library.
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Basic Operation Working in Comfort with a Notebook PC Using Your Mobile Computer • Position the computer so your wrists and hands are in a neutral position. Your wrists should be as straight as possible and should not have to bend sideways or more than 10 degrees up or down.
Basic Operation Taking Care of Your Computer Taking Care of Your Computer Use the following recommendations to maintain your computer during everyday use and prevent potential physical damage or data loss. To protect your hard disk drive Hard disk drives, as well as other internal components, are not indestructible and can be damaged by inappropriate handling and operation.
Basic Operation Taking Care of Your Computer To safeguard your data • Do not use a pointing device or activate any other device that interrupts operation while the system is starting or stopping. • Back up your work regularly. Copy files to floppy, tape, or network drives. •...
Basic Operation Taking Care of Your Computer To clean your computer • You can clean the computer with a soft cloth dampened with clean water or with water containing a mild detergent. Do not use an excessively wet cloth, and take care to keep water out of the case.
Batteries and Power Management Managing Power Consumption Managing Power Consumption When you’re running your computer on battery power, you will want to maximize operating time without compromising performance. Your computer is designed to help you reduce power consumption and extend battery life without needing to turn it off. •...
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Batteries and Power Management Managing Power Consumption The computer can also enter Hibernate mode if battery power reaches a critically low level. (See “To respond to a low-battery warning” on page 56.) If this happens, you will find on resuming that all your data has been saved, but some functions may be disabled. To resume normal operation, restore power by connecting an AC adapter or installing a charged battery, then shut the computer off and restart it.
Batteries and Power Management Managing Power Consumption • Windows XP: Click Start, Control Panel, Performance and Maintenance, Power Options. On the Power Schemes tab, select a power scheme. This scheme automatically controls the processor speeds: • The Max Battery scheme uses the lowest processor speeds while running on battery power, but uses medium and high processor speeds on AC power.
Batteries and Power Management Using Battery Power Using Battery Power To check battery status From the battery status lights You computer has one or two battery status lights, one for the main battery and, on certain models, one for an optional secondary battery in the module bay—see “Status Lights”...
Batteries and Power Management Using Battery Power To respond to a low-battery warning The computer automatically alerts you when the battery power drops to a critically low level. The computer first emits a high-pitched beep or displays a warning message. Then, if you do not restore power within a short time, the computer goes into Hibernate mode.
Batteries and Power Management Using Battery Power To use additional batteries If your model supports a secondary battery, you can install a secondary battery in your computer’s plug-in module bay. See “Using Plug-In Modules” on page 76 for information about installing plug-in modules. For instructions on replacing the main battery, see “Step 1: Install the battery”...
Batteries and Power Management Using Battery Power In addition, follow these suggestions to extend the life of your batteries. • Do not leave batteries unused for long periods. If you have more than one, rotate them. • If you normally use AC power, make a practice of using the battery as your power source at least once a week.
Modem and Network Connections Using the Modem Using the Modem If your computer has a modem port, you can connect your modem to a telephone line and communicate with other computers throughout the world. You can explore the Internet, send and receive e-mail messages, and use your PC to send and receive faxes. Your computer contains several software programs that work with your modem: •...
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Modem and Network Connections Using the Modem 3. Plug the other end of the phone cord the built-in modem. 4. Check your modem’s country or region settings: • Windows 98: click Start, Settings, Control Panel, double-click Modems, then click Dialing Properties. •...
Signing up with an Internet Service Provider Before you can connect to the Internet, you need to set up an account with an Internet Service Provider (ISP). For some countries and models, Hewlett-Packard provides easy Internet signup so that you can connect quickly to an ISP.
Modem and Network Connections Using the Modem To dial in to a network You can use the modem to dial in to a LAN (local area network) that supports dial-in connections. This gives you access to network resources from a remote location. •...
Modem and Network Connections Using the Modem To send and receive e-mail Sending and receiving e-mail requires an e-mail account with an Internet Service Provider or with your company’s communications system. If you are using AOL, e-mail services are part of your AOL service. For another ISP, you can use Outlook Express (included with your computer) or an e-mail system of your choice.
Modem and Network Connections Using the Modem To send and receive faxes (Windows 98) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer.
Modem and Network Connections Using the Modem To send and receive faxes (Windows 2000) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer.
Modem and Network Connections Using the Modem To send and receive faxes (Windows XP) Sending and receiving faxes requires just a telephone connection—you don’t need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer.
Modem and Network Connections Connecting to a LAN Connecting to a LAN Connecting to a local area network (LAN) gives you access to network resources, such as printers and file servers on your corporate network, and possibly to the Internet. To connect to a LAN Check that the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX (100 Mbps) connections.
Modem and Network Connections Making Wireless Connections Making Wireless Connections If your computer includes a wireless on-off button—located on the left side of the computer near the front—you can connect by radio to a wireless local area network (LAN) and access computers and other resources on the network. A wireless network provides all the functions of a typical “wired”...
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Modem and Network Connections Making Wireless Connections 3. If the computers use encrypted communication, use the Encryption tab to set the following parameters, which must be identical for all computers that will connect to each other: • Encryption: 64-bit or 128-bit. •...
Modem and Network Connections Making Wireless Connections Hint If you are connecting to an access point or computer that is using Lucent/Agere-based software, you must set up compatible encryption on your computer. You can enter the encryption key manually. If you know only the Lucent/Agere passphrase, you must convert it to the corresponding key.
Modem and Network Connections Making Wireless Connections The computer automatically connects to the first preferred network that’s within range if wireless communication is turned on—see “To turn wireless communication on and off,” below. Creating a New Computer-to-Computer Network (AdHoc) You can set up a new network available to other local computers. 1.
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Modem and Network Connections Making Wireless Connections 2. The wireless indicator light is lit whenever the wireless function is on. If the indicator isn’t lit, do one of the following: Press the wireless on-off button. –or– Windows 98 or 2000: Click the wireless link icon in the taskbar (if present) and select Wireless Radio On.
Add-On Devices Using Plug-In Modules Using Plug-In Modules You can use any compatible plug-in module with your computer’s module bay, such as: • CD-ROM, CD-RW, DVD, or similar drive. • Zip drive. • Second hard drive. • Floppy disk drive. •...
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Add-On Devices Using Plug-In Modules CAUTION Before disconnecting a CD-ROM drive, DVD drive, or any other type of drive, you must either use the icon in the taskbar or shut down the computer—otherwise, you could lose data. Exception: for Windows 98, you must shut down the computer before connecting or disconnecting a hard disk drive.
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Add-On Devices Using Plug-In Modules 4. Grasp the module and pull it out. 5. Slide the new plug-in module into the computer until it clicks into place. 6. For Windows 98, click OK to close the BayManager window. If you have a CD-ROM drive or other module in the module bay, you can connect the floppy disk drive to the parallel port.
Add-On Devices Using Plug-In Modules To connect the floppy disk drive to the parallel port If you prefer, you can connect the floppy disk drive to your computer’s parallel port using an external floppy drive cable, available from HP. • Connect the F2008 cable directly to the floppy drive and to the computer parallel port. Before disconnecting the floppy disk drive, use the icon in the taskbar to stop the drive, or else shut down the computer.
Add-On Devices Using Plug-In Modules 3. Slide the tray back into the module to close it. If your computer loses power, or if you have removed the CD-ROM or DVD module from the computer, you can manually open the drive to remove a CD. Insert a straightened paper clip into the recessed hole on the front of the drive to open it.
Add-On Devices Using Plug-In Modules Important DVDs can have regional codes embedded in the disc data. These codes prevent DVD movies from being played outside the region of the world in which they are sold. If you get a region code error, you are trying to play a DVD intended for a different region. Most DVD drives let you change the region code only a limited number of times (usually no more than four).
Add-On Devices Connecting PC Cards Connecting PC Cards The computer’s PC Card slots are available for storing data and expanding the communication capabilities of the computer. The computer supports standard Type I, II, and III PC Cards (PCMCIA and CardBus). If your model has two eject buttons, you can insert two Type I or II cards or one Type III card.
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Add-On Devices Connecting PC Cards Removing a PC Card CAUTION Before removing a PC Card, you must use the PC Card, Eject Hardware, or Safely Remove Hardware icon in the taskbar, or shut down the computer. Otherwise, you could lose data. 1.
Add-On Devices Connecting External Devices Connecting External Devices To identify connectors for external devices The diagram below shows your computer’s connectors for external devices. 1. PS/2 keyboard or PS/2 mouse port (supports Y adapter). 2. Two universal serial bus (USB) ports. 3.
Add-On Devices Connecting External Devices To connect a printer or other parallel device The computer’s parallel port uses a standard 25-pin connector, most commonly used for connecting dot-matrix, ink-jet, and laser printers. You can also use it to connect a parallel Zip drive.
Add-On Devices Connecting External Devices To connect an audio device Your computer includes a built-in microphone (just in front of the blue sleep button) that you can use to record voice, sound, and music. You can also plug in an external microphone, external speakers, or headphones.
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• Press Fn+F5 to cycle through the display options: notebook display, external monitor, both. –or– Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings or Start, Programs, HP Display Settings, HP Display Settings, depending on your model.
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Add-On Devices Connecting External Devices Using dual display mode (Windows 98 or XP) You can extend your desktop by connecting an external monitor to your computer. 1. Click Start, Settings, Control Panel, then double-click Display (Windows 98), or click Start, Control Panel, Appearance and Themes, Display (Windows XP). 2.
You can connect a TV set using a standard S-video cable, or an HP F1459A composite- video adapter with a standard RCA-type video cable. 1. Click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings or Start, Programs, HP Display Settings, HP Display Settings, depending on your model.
Add-On Devices Connecting External Devices To connect an infrared device Your computer includes an infrared port—located below the volume control on the right side of the computer—which provides wireless, serial communication between the computer and other infrared devices such as printers or other computers. By default, the infrared port is not enabled, so you must enable it before you can use it.
Add-On Devices Connecting External Devices Transferring files through an infrared connection You can use your computer’s infrared port to transfer files. • For Windows 98, use the built-in Direct Cable Connection software. You will first need to install the software as follows: 1.
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Add-On Devices Connecting External Devices To remove a tray from the dock, pull the latch (at the center front of the dock) towards you until the tray pops free. Docking the computer The computer can be on, suspended, or off when docking. 1.
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Add-On Devices Connecting External Devices Undocking the computer 1. Press the undock button on the front of the dock and wait for the undock light to blink. Then position your thumb as shown and pull the release lever forward. 2. Remove the computer from the dock. Corporate Evaluator’s Guide...
Add-On Devices Installing Additional RAM Installing Additional RAM The computer has no memory (RAM) built in but has two slots that hold two RAM modules. At least one slot contains a RAM module installed at the factory. You can use both slots to expand your RAM.
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Add-On Devices Installing Additional RAM 4. Insert the RAM board into the connector at about a 30° angle until it is fully inserted. Then press down at both sides until both latches snap closed. 5. Replace the cover. 6. Insert the battery. Note For Windows 98: if you increase your computer’s memory to more than 768 MB, the computer will not be able to hibernate unless you also increase the size of the Utility...
Add-On Devices Installing Additional RAM To remove a RAM expansion module You may want to remove a RAM module so you can install a larger one. You’ll need a small Phillips screwdriver for these steps. CAUTION Your computer’s chips are extremely sensitive to static electricity, and can be permanently damaged by it.
Add-On Devices Replacing the Hard Disk Drive Replacing the Hard Disk Drive To replace the hard disk drive You’ll need a small Phillips screwdriver for this procedure. 1. Unplug the AC adapter if you’re using one, and remove the battery. 2.
Add-On Devices Replacing the Hard Disk Drive To replace the hard disk drive holder If you are installing a new hard drive that does not have a cover, you can remove the cover parts from the old hard drive. You’ll need a small Phillips screwdriver for this procedure.
Add-On Devices Replacing the Hard Disk Drive To prepare a new hard disk drive When you install a new hard disk drive, you also need to prepare it to be able to work with your computer. • If you want to restore the Windows software and operating system that were originally installed on your computer, you can do so using the Recovery CD that also came with your computer.
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Add-On Devices Replacing the Hard Disk Drive Windows 2000 or XP 1. Install the second hard drive. 2. Click Start, Settings, Control Panel, then double-click Administrative Tools (Windows 2000), or click Start, Control Panel, Performance and Maintenance, Administrative Tools (Windows XP). 3.
Installing Windows XP Installing Retail Windows XP Installing Retail Windows XP Windows XP may come factory installed on your HP Notebook. The following procedure installs a retail version of Windows XP and configures the appropriate device drivers. This section describes how to: •...
Installing Windows XP Installing Retail Windows XP Important Before installing Windows XP please install the latest BIOS for your HP Notebook. To check your BIOS version do the following: 1. Start the HP Notebook. 2. Press F2 to enter setup when prompted. 3.
Installing Windows XP Installing Retail Windows XP To install Windows XP non-Hewlett Packard OEM These directions provide installation steps for installing a non-Hewlett Packard provided version of Windows XP on Omnibook notebook computers. 1. Start with the computer off. To turn off the computer slide and hold the power switch that is located above the upper left side of the keyboard.
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Installing Windows XP Installing Retail Windows XP 10. Choose installation partition. The first partition is listed as FAT and is quite small, this is your diagnostic partition (if you created one in earlier steps). The second listing will either be listed as UNPARTITIONED SPACE or will be listed as one or more partitions depending on whether you erased your hard drive or have chosen to install over another operating system.
To install video support (Intel 830MG Series) While the video will function with the default XP drivers, you will lack the ability for special features and advanced configuration. Hewlett-Packard suggests these drivers are installed. 1. Run SETUP.EXE from the VIDEO driver directory.
To install touchpad support (Synaptics) While the touchpad and touchstyx will function with the default XP drivers, you will lack the ability for special features and advanced configuration. Hewlett-Packard suggests these drivers are installed. 1. Run SETUP.EXE from the TOUCHPAD driver directory.
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• An icon in the taskbar for quick access to these controls. • Adds sticky key and filtered key accessibility features to the Fn key. Hewlett-Packard Configuration Interface (HPCI) The HP Configuration Interface device implements the following features: • Undock security using the physical undock button located on the docking station.
Installing Windows 2000 Installing Retail Windows 2000 Installing Retail Windows 2000 Windows 2000 comes factory installed on your HP Notebook. The following procedure installs a retail version of Windows 2000 and configures the appropriate device drivers. This section describes how to: •...
Installing Windows 2000 Installing Retail Windows 2000 The following directions refer to directories that contain the drivers you will need. The directories you will use are listed below. • Chipset = \HP\DRIVERS\830M • Video = \HP\DRIVERS\VIDEO • Audio = \HP\DRIVERS\AUDIO •...
Installing Windows 2000 Installing Retail Windows 2000 3. Insert the bootable Recovery CD into the CD-ROM/DVD drive. 4. Reboot, press ESC when you see the HP logo. 5. Select the “CD-ROM/DVD Drive” as the boot device. 6. Click Continue. 7. Click Advanced. 8.
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Installing Windows 2000 Installing Retail Windows 2000 12. Enter a computer name, and an Administrator password twice, then click Next. This password is used to administer User IDs and Windows security. Click Next. This name is used by other computers on the network to access your computer. 13.
Installing Windows 2000 Installing Retail Windows 2000 To install chipset support (Intel 830 series) If you have installed retail Windows you need to install the Intel chipset driver. The driver is contained in the chipset drivers directory. This will install support for IDE controllers, USB controllers, and several system devices.
Installing Windows 2000 Installing Retail Windows 2000 To install touchpad support (Synaptics) If you have installed retail Windows you need to install the Mouse driver. The driver is contained in the TOUCHPAD directory. To install or upgrade the mouse driver: 1.
Installing Windows 2000 Installing Retail Windows 2000 To install ESS modem support If you installed retail Windows 2000 and your HP Notebook contains a built-in ESS modem, you need to install the modem drivers. The drivers are found in the MODEM\ESS subdirectory.
Installing Windows 2000 Installing Retail Windows 2000 2. Use the right arrow once in setup to move to the SYSTEM DEVICES screen. 3. Use the down arrows to highlight the INFRARED PORT. 4. Press ENTER and select ENABLED. The other settings are fine at default values. Default Values: Mode: FIR Base I/O: 2F8...
On Windows 2000 and Windows XP, the HPCI driver provides access to important configuration interfaces of the system BIOS. You can launch the display settings application by going to Start, Programs, Accessories, Accessibility, HP Display Settings or Start, Programs, Hewlett-Packard, Notebooks, HP Display Settings, HP Display Settings. Note This software requires BIOS features that are not supported on all HP Notebooks.
Installing Windows 2000 Installing Retail Windows 2000 • Hibernate Fn hot key. • On certain systems, volume and mute control implemented through the operating system that is actively reflected in the user interface. • The Rewind, Play/Pause, Stop, and FForward button controls for a Music CD-ROM or DVD movie on certain notebooks.
Installing Windows 2000 Installing Retail Windows 2000 Upon successful completion you will be asked to reboot your computer, choose YES and continue to next step. To complete the install or upgrade the wireless LAN driver: 3. After rebooting the system will detect new hardware that is the Wireless LAN controller and the driver wizard will start automatically.
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Installing Windows 2000 Installing Retail Windows 2000 6. Make sure that the power scheme selected is PORTABLE/LAPTOP. 7. Change the “Plugged in” options for Standby to Never and Hibernate to 6 hours. 8. Click the SAVE AS button and accept the name of PORTABLE /LAPTOP. 9.
• Test your computer by running the e-Diagtools test program. See “Testing the Hardware” on page 147. • Contact your dealer or Hewlett-Packard—see “To contact HP for support or service” on page 160. Please have your computer with you when you call.
Troubleshooting and Maintenance Troubleshooting Your Computer If sound does not record • Check the software controls for recording sound: click Start, Programs (or All Programs), Accessories, Multimedia (or Entertainment), Sound Recorder. • In Volume Control, click Options, Properties, and make sure the microphone is enabled in the recording controls.
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Troubleshooting and Maintenance Troubleshooting Your Computer If a DVD movie stops playing in the middle • The DVD may be double-sided. Open the DVD tray, and read the text near the center hole of the disc. If it says Side A, flip the disc over, close the tray, and press the Play button to continue playing the movie.
Troubleshooting and Maintenance Troubleshooting Your Computer If a DVD doesn’t play with two displays • For Windows 2000, if both displays are active, press Fn+F5 to switch to one display. • For Windows 98 or XP, if you’re using the Extended Desktop (dual displays), move the player window to the display selected as primary.
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Troubleshooting and Maintenance Troubleshooting Your Computer • If you’re using a TV connected to the S-video port, you must activate the TV—see “To use a TV set as a monitor” on page 89. • Test the display with the e-Diagtools diagnostics. See “Testing the Hardware” on page 147.
Troubleshooting and Maintenance Troubleshooting Your Computer Contact HP Customer Care if you have a display quality problem and require a more comprehensive explanation of HP display quality—see “To contact HP for support or service” on page 160. We expect that over time the industry will continue to produce displays with fewer inherent cosmetic imperfections, and we will adjust our HP guidelines as these improvements are implemented.
Troubleshooting and Maintenance Troubleshooting Your Computer Hard Disk Drive Problems If the computer’s hard drive doesn’t spin • Make sure the computer has power. If necessary, connect the AC adapter, and make sure it is fully plugged into a power source and into the rear of the computer. •...
Troubleshooting and Maintenance Troubleshooting Your Computer Infrared Problems By default, the infrared port is not enabled, so you must enable it before you can use it. If you have problems with infrared communications • Make sure the line between the two infrared ports is not blocked, and that the ports face each other as squarely as possible.
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Troubleshooting and Maintenance Troubleshooting Your Computer • If an external mouse is connected, the built-in pointing devices are normally disabled. You can change this setting with the BIOS Setup utility—see “To run the BIOS Setup utility” on page 149. • Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. If the touch pad moves the pointer or cursor while you type •...
Troubleshooting and Maintenance Troubleshooting Your Computer If you can’t type the euro symbol • Hold ALT GR when you press the marked key. • The euro symbol is not on the U.S. English keyboard. Make sure the embedded keypad is active (Fn+F8) and Num Lock is on, then hold ALT while typing 0128 on the numeric keypad.
Troubleshooting and Maintenance Troubleshooting Your Computer If you can’t log in to Netware servers • If a Netware server is using IPX/SPX protocol, you may need to force your frame type to match the server’s frame type. Check with your network administrator. If the computer stops responding after booting •...
Troubleshooting and Maintenance Troubleshooting Your Computer If memory doesn’t increase after adding RAM • Make sure your computer is using only PC-133 or higher memory (RAM) modules. If the computer beeps but doesn’t start after adding RAM • You installed an incompatible type of RAM. Remove the module. Modem Problems If the modem seems slow •...
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Troubleshooting and Maintenance Troubleshooting Your Computer • In Control Panel, open Modems (Windows 98) or Phone and Modem Options (Windows 2000 or XP). Check the dialing options—look for duplicate digits for outside access or long distance. • Make sure the number you’re calling isn’t busy. •...
Troubleshooting and Maintenance Troubleshooting Your Computer If the modem connects, but transferred data is bad • In Control Panel, open Modems (Windows 98) or Phone and Modem Options (Windows 2000 or XP). Make sure the parity, speed, word length, and stop bits match on sending and receiving modems.
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Troubleshooting and Maintenance Troubleshooting Your Computer • Restart the computer: click Start, Shut Down (or Turn Off Computer), Restart. • If the card requires an IRQ, make sure one is available. If necessary, set the IRQ to an unused value manually (Windows 98 only): click Start, Settings, Control Panel, then double-click System and use the Device Manager tab.
Troubleshooting and Maintenance Troubleshooting Your Computer Performance Problems For best performance with Windows 2000 or XP, your computer should have at least 128 MB of memory (RAM). If the computer pauses or runs sluggishly • This may be normal Windows behavior. Background processing can affect response time.
Troubleshooting and Maintenance Troubleshooting Your Computer Power and Battery Problems If the computer turns off immediately after it turns on • Battery power is probably extremely low. Plug in the AC adapter or insert a charged battery. If the computer keeps beeping •...
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Troubleshooting and Maintenance Troubleshooting Your Computer If the computer has a short operating time • Try conserving power using any of the suggestions listed in “To get the most from your batteries” on page 57. • If you are running an application that has an automatic save feature (such as MS Word), disable this feature or increase the specified save time to reduce hard disk access.
Troubleshooting and Maintenance Troubleshooting Your Computer • For Windows 98, check the Hibernate timeout in BIOS Setup—see “To run the BIOS Setup utility” on page 149. If your computer has more than 768 MB of RAM, you must expand the Utility partition on the hard disk—see “To recover the factory installation of your hard disk”...
Troubleshooting and Maintenance Troubleshooting Your Computer If an infrared printer doesn’t print • Make sure the line between the two infrared ports is not blocked, and that the ports face each other as squarely as possible. (The computer’s infrared port is on its right side, beneath the volume control.) The ports should be no more than 1 meter apart.
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Troubleshooting and Maintenance Troubleshooting Your Computer • In Control Panel, open Modems (Windows 98) or Phone and Modem Options (Windows 2000 and XP), and check the modem settings. • Make sure the serial port is enabled in BIOS Setup—see “To run the BIOS Setup utility”...
Troubleshooting and Maintenance Troubleshooting Your Computer Startup Problems If the computer doesn’t respond when you turn it on • Connect the AC adapter. • Press the blue sleep button to try turning on the unit. • Reset the computer by inserting a straightened paper clip into the system-off switch on the right side of the computer.
Troubleshooting and Maintenance Troubleshooting Your Computer Wireless Problems If you have problems with wireless communication • Make sure the wireless indicator light is on. • See “LAN problems” on page 133. If you have trouble connecting to another computer in the Network Neighborhood or My Network Places •...
Troubleshooting and Maintenance Testing the Hardware Testing the Hardware The e-Diagtools hardware diagnostic program included with your computer provides two levels of testing: • Automated testing using its basic hardware test. • Advanced testing using individual hardware tests. The tests are designed to run after the system reboots. This ensures that the computer will be in a predictable state, so the diagnostic program can properly test the hardware components.
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13. Exit. Press F3 and then any key to exit and reboot. 14. Optional: open the Support Ticket. In Windows, click Start, Programs (or All Programs), Hewlett-Packard, Notebook, HP e-Diagtools, e-Diagtools for Windows, or click Start, Programs (or All Programs), HP e-Diagtools, e-Diagtools for Windows, depending on your model.
Troubleshooting and Maintenance Configuring the Computer Configuring the Computer Your computer includes two tools that help you configure its operation: the BIOS Setup utility and HP TopTools. To run the BIOS Setup utility The BIOS (Basic Input and Output System) Setup utility enables you to make changes to the computer’s system configuration, and to tailor the operation of your computer to your individual work needs.
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Troubleshooting and Maintenance Configuring the Computer Main Menu Setting Description Default BIOS Revision Shows the current BIOS version. Detected automatically. System Time Sets the time using 24-hour format. Values set take effect immediately. System Date Sets the date using dd/mm/yy format (except English, which uses mm/dd/yy format).
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Troubleshooting and Maintenance Configuring the Computer System Devices Menu Setting Description Default PS/2 Pointing Devices Disables the internal pointing devices when an external PS/2 Auto mouse is connected. FDD Controller Enables the floppy drive. Enabled Enables BIOS support for USB mouse, keyboard, and floppy Legacy USB Support Disabled disk drive.
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Troubleshooting and Maintenance Configuring the Computer Security Menu Setting Description Default User Password is Shows if a user password is set. Clear Administrator Password Shows if an administrator password is set. Clear Press ENTER to set, change, or clear the user password. Set User Password Enter The password can have no more than 8 characters (0-9,...
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Troubleshooting and Maintenance Configuring the Computer Power Menu Windows XP uses only the settings marked with *. Windows 2000 uses only the settings marked with *. Windows 98 uses only the settings marked with * and **. All other settings in the Power menu are ignored when Windows is running. Setting Description Default...
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Troubleshooting and Maintenance Configuring the Computer Boot Menu Setting Description Default +Hard Disk Shows the order of boot devices, with “+” 1. Hard Disk +Removable Device indicating a device category. Move the entries to 2. Removable CD-ROM/DVD Drive change the order. If the computer has more than Device Internal NIC one device in a category, you can select the one...
Troubleshooting and Maintenance Configuring the Computer To set up TopTools HP TopTools is for network managers and administrators who are responsible for managing computer systems. It offers configuration and security options that allow you to check which hardware and software components are installed on your computer and how well they are working.
Troubleshooting and Maintenance Reinstalling and Updating Software Reinstalling and Updating Software You can use the Recovery CD to recover the original software build for your computer. The Recovery CD also provides Windows drivers specific to your computer to configure a custom system. You can find drivers in these locations: •...
Troubleshooting and Maintenance Reinstalling and Updating Software 7. When the Recovery CD dialog box appears, follow the displayed instructions. To perform a standard recovery, press 2, 1, 1. If prompted, accept the recommended partition size. If you install the factory software, the recovery process can take up to 15 minutes.
Troubleshooting and Maintenance Reinstalling and Updating Software To update the BIOS Hewlett-Packard may provide updates to the computer BIOS to enhance your system’s capabilities of your system. You can use e-Diagtools for Windows to download and install BIOS updates. CAUTION Because a BIOS update replaces the previous version, you must follow these instructions exactly, or you risk damaging your computer.
HP Support and Service Getting Assistance for Your Computer Getting Assistance for Your Computer To get help from the web HP has several web sites on the Internet dedicated to providing information to HP notebook computer users. The following sites are especially useful for helping you get support for your computer: •...
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HP Support and Service Getting Assistance for Your Computer To contact the HP Customer Care Center by e-mail, visit the HP Business Support web site (www.hp.com/go/bizsupport) under “Contact HP”. To call the Customer Care Center, check the HP Business Support web site (www.hp.com/go/bizsupport) under “Contact HP”...
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HP Support and Service Getting Assistance for Your Computer North America Portugal: +351-21-317-6333 United States: Romania: +40 1 315 44 42 Omnibook: (970) 635-1000 Russia Federation: Pavilion: (208) 323-2551 Moscow: +7-095-797-3520 Canada: (905) 206-4663 St. Petersburg: +7-812-346-7997 Spain: +34-902-321-123 Latin America Sweden: +46 (0)8-619-2170 Argentina: Switzerland: +41 (0)848-80-11-11...
HP Support and Service Getting Assistance for Your Computer To receive repair service If the HP notebook product is not normally sold by HP in the country of use, it must be returned for service to a country in which it is sold and supported. Note HP Pavilion notebooks have regional support and service in selected countries.
• Any removable media, such as CDs, DVDs, or floppy disks. • Any hardware not involved in the problem and not requested for repair. 3. When sending your notebook to Hewlett-Packard, please use the original product packaging or other substantial packaging to avoid damage to the unit in transit. Make sure at least three inches of suitable packing material surround around the unit.
HP Support and Service Hewlett-Packard Limited Warranty Statement Hewlett-Packard Limited Warranty Statement 1. HP warrants to you, the end-user customer, that HP hardware, accessories and supplies will be free from defects in materials and workmanship after the date of purchase, for the period specified in the Warranty Duration table below. If HP receives notice of such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be defective.
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HP Support and Service Hewlett-Packard Limited Warranty Statement 7. TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS...
Reference Information Hardware Specifications Hardware Specifications Technology Codes Each HP notebook computer has a two-letter technology code. The technology code is shown on the serial-number label on the bottom of the computer, and it is also included in the BIOS version number. Because we are constantly improving our products, the specifications shown below are subject to change.
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Reference Information Hardware Specifications Mass Storage 10- to 30-GB removable hard drive with Ultra-DMA 100 interface. 1.44-MB floppy drive module (for certain models). 24x CD-ROM, 6x or 8x DVD, or other drive module (or higher). Optional drive modules available. Two slots for PC-133 SDRAM modules. Up to 1024 MB RAM maximum.
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Reference Information Hardware Specifications Wireless LAN Radio: IEEE 802.11b, WECA Wi-Fi compliant, direct-sequence spread-spectrum. (certain models) Operating frequency: 2.5-GHz ISM band, exact frequencies and channels depend on country. Raw data rate: 1, 2, 5.5, or 11 Mbps. Transmitter output: 15 dBm typical (approx. 30 mW), 16 dBm max (approx. 40 mW). Receiver sensitivity: –84 dBm typical.
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Reference Information Hardware Specifications Major ICs Models with Technology Code EB: CPU: Intel Mobile Pentium III-M or Celeron processor. Core logic: Intel 830M/ICH3M chipset. Display controller: ATI Mobility Radeon M6-P. Audio controller: ESS ES1988. CardBus controller: TI PC1420. Keyboard/embedded controller: National PC87570. Super I/O: National PC87393F.
Reference Information Modem Reference Information Modem Reference Information If your computer has a modem port, you can customize the operation of the modem using AT commands and S-registers. You can do this from Modem (Windows 98) or Phone and Modem Options (Windows 2000 and XP) in Control Panel, from most communications software, or by using terminal mode in your software.
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Reference Information Modem Reference Information Command Function (Ambit) Report board name Report OK Report OK Report data/TAM/handset/speakerphone Report DSP code details Report controller code details Report driver time stamp Set low speaker volume Set low speaker volume Set medium speaker volume Set high speaker volume Turn speaker off Turn speaker on during handshaking and turn speaker off while receiving carrier...
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Reference Information Modem Reference Information Command Function (Ambit) &D1 Modem enters command mode at DTR drop &D2 Modem hangs up at DTR drop &F0 Restore factory configuration 0 &F1 Restore factory configuration 1 &J0 Set S-Register response only for compatibility &K0 Disable DTE/DCE flow control &K3...
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Reference Information Modem Reference Information S-Registers (Ambit) Register Function (Ambit) Range/units Default Rings to auto-answer 0-255/rings Ring counter 0-255/rings Escape character 0-255/ASCII Carriage return character 0-127/ASCII Line feed character 0-127/ASCII Backspace character 0-255/ASCII Wait time for dial tone 2-255/s Wait time for carrier 1-255/s Pause time for dial delay modifier 0-255/s...
Reference Information Modem Reference Information Modem Reference (3Com/US Robotics) In the following AT command table, default settings are shown in bold. All listed AT commands except +++, /, and A/ must be preceded by “AT.” AT Commands (3Com/US Robotics) Command Function (3Com/US Robotics) Escape to online command mode (not preceded by AT) Pause (not preceded by AT), 125 ms default...
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Reference Information Modem Reference Information Command Function (3Com/US Robotics) Display the list of S-register settings Sr=n Set S-Register “r” to “n” Display the value of S-Register “r” Display result codes in numeric form Display result codes in verbose form (words) Report basic call progress result codes, i.e., OK, CONNECT, RING, NO CARRIER, (also, for busy, if enabled, and dial tone not detected), NO ANSWER and ERROR Report basic call progress result codes and the connect rates—OK, CONNECT, RING, NO CARRIER...
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Reference Information Modem Reference Information Command Function (3Com/US Robotics) &H1 Flow control for transmitted data - Enable hardware flow control (RTS/CTS) &H2 Flow control for transmitted data - Enable software (XON/XOFF) &H3 Flow control for transmitted data - Enable both software and hardware flow control &I0 Flow control for received data - Disable flow control &I1...
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Reference Information Modem Reference Information S-Registers (3Com/US Robotics) Register Function (3Com/US Robotics) Range Default Number of rings before the modem auto-answers a call (0 means auto- 0-255 0 rings answer is disabled and manual answer is in effect) Counts and logs the number of rings 0-255 0 rings Designates the ASCII character used to indicate an escape character...
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Reference Information Modem Reference Information Register Function (3Com/US Robotics) Range Default Bitmapped register. 1=V.21 mode 2=Disable TCM 4=Disable V.32 8=Disable 2100Hz 16=Enable V.23 fallback 32=Disable V.32bis 128=Software compatibility mode V.32 Handshake Time (1/10 second) 0-255 V.21 Answer Mode Fallback Timer (1/10 second) 0-255 Connection bitmapped operations.
To purchase a power cord (including one for a country not listed below) or a replacement AC adapter, contact your local Hewlett-Packard dealer or Sales and Service office. For any power cord with a fused plug, if you have to replace the fuse, be sure to install an approved fuse.
Reference Information Safety Information Ergonomics WARNING Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see Working in Comfort in the online HP Library or visit our ergonomics Web site, www.hp.com/ergo.
Reference Information Safety Information Laser Safety The CD-ROM and DVD drives used with the computer are certified as a Class 1 laser devices according to the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard and International Standards IEC 825 / IEC 825-1 (EN60825 / EN60825-1).
Reference Information Safety Information Exposure to Radio Frequency Radiation The radiated output power of the IEEE 802.11 internal wireless radio is far below the FCC radio frequency exposure limits. Nevertheless, the wireless radio shall be used in such a manner that the potential for human contact during normal operation is minimized. The internal wireless radio operates within guidelines found in radio frequency safety standards and recommendations, which reflect the consensus of the scientific community.
Regulatory Information This section presents information that shows how your computer complies with regulations in certain regions. Any modifications to your computer not expressly approved by Hewlett-Packard could void the authority to operate the computer in these regions. U.S.A. This computer has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Reference Information Regulatory Information Declaration of Conformity (U.S.A.) Responsible Party: Hewlett-Packard Company Manager of Corporate Product Regulations 3000 Hanover Street Palo Alto, CA 94304 +1 (650) 857-1501 declares that the product(s) Trade name: Hewlett-Packard Company Product name: HP Omnibook 6000 series and Pavilion series Complies with Part 15 of the FCC Rules.
Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard—see “To contact HP for support or service” on page 160. Belgium: For outdoor usage only channels 10 (2457 MHz) and 11 (2462 MHz) is allowed.
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Prenez contact avec le fournisseur auprès duquel vous vous êtes procuré votre équipement pour savoir s'il est préférable d'utiliser ce dernier sur un autre réseau téléphonique. Si vous souhaitez obtenir de l'aide, prenez contact avec Hewlett-Packard. Questa apparecchiatura è stata approvata in conformità alla Decisione del Consiglio 98/482/EC che regolamenta, in seno all’Unione Europea, la connessione di singoli...
Reference Information Regulatory Information Japan Japan Telecommunications Approval JATE approval number: A01-1013JP, A01-1038JP, A99-0976JP Name of Equipment: T51M044.00, J07M040.04, 3CN3BN1556B TELEC approval number: 01NYDA1044 Name of Equipment: 802MIP(W) Corporate Evaluator’s Guide...
Reference Information Regulatory Information Russia International Products sold internationally by Hewlett-Packard and its authorized dealers meet the specifications listed on the following page. Corporate Evaluator’s Guide...
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Information: [1] The product was tested in a typical configuration with Hewlett-Packard Personal Computer peripherals. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
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