Replacement parts approved for customer installation are referred to as Customer Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs. You must closely follow all instructions when installing or replacing parts.
Never overload these devices. If power strips are used, the load should not exceed the power strip input rating. Consult an electrician for more information if you have questions about power loads, power requirements, and input ratings. ThinkStation E32 User Guide...
• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. • Do not use the telephone to report a gas leak in the vicinity of the leak. viii ThinkStation E32 User Guide...
Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs provided by Lenovo, and locations of connectors, components, parts on the system board, and internal drives. Features This section introduces the computer features. The information covers a variety of models.
Page 14
• Wake on Ring Wake on Ring, sometimes referred to as Wake on Modem, is a specification that allows supported computers and devices to resume from sleep or hibernation mode. ThinkStation E32 User Guide...
Page 15
• Windows Management Instrumentation (WMI) Windows Management Instrumentation is a set of extensions to the Windows Driver Model. It provides an operating system interface through which instrumented components provide information and notification. Input/Output (I/O) features • 9-pin serial port (one standard and one optional) •...
Page 16
The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
Input frequency range: 50 to 60 Hz Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely. Depending on the Windows operating system preinstalled, the programs might vary. Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system, you can access Lenovo programs from either the Lenovo ®...
If a desired program is not in the list, click the plus icon +. • Press the Windows key to go to the Start screen. Click a Lenovo program to launch it. If you cannot find the program you need, move the pointer to the bottom-right corner of the screen to display the charms.
• Lenovo QuickSnip The Lenovo QuickSnip program provides you with a quick and easy way to capture and share your experience. It enables you to grab a screenshot, snip and save the screenshot, and use it in other applications.
Figure 1. Front connector, control, and indicator locations Optical drive eject/close button USB 3.0 connector (USB port 1) Hard disk drive activity indicator Headphone connector Power indicator Microphone connector Power switch USB 3.0 connector (USB port 2) ThinkStation E32 User Guide...
Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 9 shows the locations of the connectors on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer.
Page 22
Used to attach a VGA monitor or other devices that use a VGA monitor connector. Note: The VGA connector is not applicable on some models. If your computer has a graphics card installed, be sure to use a monitor connector on the graphics card. ThinkStation E32 User Guide...
Locating components Figure 3 “Component locations” on page 11 shows the locations of the various components in your computer. To remove the computer cover, see “Removing the computer cover” on page 32. Figure 3. Component locations Heat sink and fan assembly Front fan assembly Memory module(s) Graphics card (available in some models)
Hard disk drive fan connector PCI Express x16 card slot (negotiable link width x4, x1) 4-pin power connectors (2) PCI Express x1 card slot 14-pin power connector PCI Express x16 graphics card slot (graphics card available in some models) ThinkStation E32 User Guide...
eSATA connector System fan connector SATA connectors 1 to 4 (SATA 3.0 connector) Cover presence switch connector (Intrusion switch connector) Locating internal drives Internal drives are devices that your computer uses to read and store data. You can add drives to your computer to increase storage capacity and enable your computer to read other types of media.
Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machine type and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model label.
“Creating recovery media” on page 82. Additionally, in case of a hard disk failure, you can order Product Recovery discs from the Lenovo Customer Support Center. For information about contacting the Customer Support Center, see Chapter 12 “Getting information, help, and service”...
Some computers might come with a keyboard that has a fingerprint reader. For more information about the fingerprint reader, see “An introduction to Lenovo programs” on page 7. To open the ThinkVantage Fingerprint Software program and use the fingerprint reader, see “Lenovo programs” on page 5.
Using the wheel mouse The wheel mouse has the following controls: Primary mouse button Use this button to select or start a program or menu item. Wheel Use the wheel to control the scrolling action of the mouse. The direction in which you rotate the wheel controls the direction of the scrolling action.
• Hold the disc by its edges. Do not touch the surface of the side that is not labeled. • To remove dust or fingerprints, wipe the disc with a clean, soft cloth from the center to the outside. Wiping the disc in a circular direction might cause loss of data. ThinkStation E32 User Guide...
If your computer comes with a recordable DVD drive, you can use the drive to record CDs or DVDs. To record a CD or DVD, do one of the following: • On the Windows 7 operating system, you have either the Corel DVD MovieFactory Lenovo Edition program or the Power2Go program installed on your computer.
The following topics provide information about arranging your work area, setting up your computer equipment, and establishing healthy work habits. Lenovo is committed to providing people with disabilities greater access to information and technology. As a result, the following information provides ways to help users that have hearing, vision, and mobility limitations get the most out of their computer experience.
• Keep power cords and cables neatly routed away from walkways and other areas where they might get kicked accidentally. For more information about power cords, see “Power cords and power adapters” on page vi. ThinkStation E32 User Guide...
When you register your computer, information is entered into a database, which enables Lenovo to contact you in case of a recall or other severe problem. After you register your computer with Lenovo, you will receive quicker service when you call Lenovo for help. In addition, some locations offer extended privileges and services to registered users.
If you relocate your computer to a country or region that uses an electrical outlet style different from the type you are currently using, you will have to purchase either electrical plug adapters or new power cords. You can order power cords directly from Lenovo. For power cord information and part numbers, go to: http://www.lenovo.com/powercordnotice...
Locking the computer cover helps prevent unauthorized people from gaining access to the inside of your computer. Your computer comes with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 7. Installing a padlock ThinkStation E32 User Guide...
The cable lock also locks the buttons used to open the computer cover. This is the same type of lock used with many notebook computers. You can order such a cable lock directly from Lenovo by searching for Kensington at: http://www.lenovo.com/support Figure 8.
• Power-On Password: When a Power-On Password is set, you are prompted to type a valid password each time the computer is turned on. The computer cannot be used until the valid password is typed in. For more information, see “Power-On Password” on page 90. ThinkStation E32 User Guide...
• Hard Disk Password: Setting a Hard Disk Password prevents unauthorized access to the data on the hard disk drive. When a Hard Disk Password is set, you are prompted to type a valid password each time you try to access the hard disk drive. For more information, see “Hard Disk Password” on page 90. •...
Page 42
Lenovo provides a full version of antivirus software on your computer with a free 30-day subscription. After 30 days, you must renew the license to continue receiving the antivirus software updates. Note: Virus definition files must be kept up-to-date to guard against new viruses.
Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
4. Remove any locking device that secures the computer cover, such as a padlock or a Kensington-style cable lock. See “Locking the computer cover” on page 26 and “Attaching a Kensington-style cable lock” on page 27. 5. Remove any screws that secure the computer cover. ThinkStation E32 User Guide...
6. Press the cover-release button on the side of the computer and slide the cover to the rear of the computer to remove the cover. Figure 10. Removing the computer cover Removing and reinstalling the front bezel Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information” on page v.
To install or replace a PCI card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 32. ThinkStation E32 User Guide...
Page 47
3. At the rear of the computer, press the release button to open the card latch Figure 12. Opening the PCI card latch 4. Depending on whether you are installing or replacing a PCI card, do one of the following: •...
Page 48
6. Install the new card into the appropriate slot on the system board. See “Locating parts on the system board” on page 12. Note: If you are installing a PCI Express x16 graphics card, make sure the memory slot retaining clips are closed before you install the graphics card. ThinkStation E32 User Guide...
7. Pivot the card latch to the closed position to secure the PCI card. Figure 15. Installing a PCI card What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 79. Installing or replacing a memory module Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
Page 50
6. Depending on whether you are installing or replacing a memory module, do one of the following: • If you are replacing an old memory module, open the retaining clips and gently pull the memory module out of the memory slot. Figure 16. Removing a memory module ThinkStation E32 User Guide...
• If you are installing a memory module, open the retaining clips of the memory slot into which you want to install the memory module. Figure 17. Opening the retaining clips 7. Position the new memory module over the memory slot. Make sure that the notch on the memory module aligns correctly with the slot key on the system board.
Page 52
Figure 19. Removing the optical drive 5. Install the optical drive retainer on the side of the new optical drive. Figure 20. Installing the optical drive retainer ThinkStation E32 User Guide...
6. Slide the new optical drive into the drive bay from the front of the computer until the optical drive snaps into position. Figure 21. Installing the optical drive 7. Connect the signal cable and the power cable to the new optical drive. Figure 22.
5. Carefully pivot the card reader retainer as shown to remove it from the chassis. Figure 23. Removing the card reader retainer 6. Install the card reader retainer on the side of the new card reader. Figure 24. Installing the card reader retainer ThinkStation E32 User Guide...
Page 55
7. Slide the new card reader with retainer into the card reader drive bay until it snaps into position. Figure 25. Installing the card reader 8. Connect the card reader cable to the front USB connector 2 on the system board. See “Locating parts on the system board”...
6. Press the blue retaining clip and slide the card reader out of the chassis. Figure 27. Removing the card reader 7. Install the card reader retainer on the side of the new card reader. Figure 28. Installing the card reader retainer ThinkStation E32 User Guide...
8. Slide the new card reader with retainer into the drive bay until it snaps into position. Figure 29. Installing the card reader 9. Reconnect the card reader cable to the front USB connector 2 on the system board. See “Locating parts on the system board”...
Page 58
3. Disconnect the power supply assembly cables from the system board and all drives. See “Locating parts on the system board” on page 12. 4. Release the power supply assembly cables from the cable clips and ties in the chassis. ThinkStation E32 User Guide...
9. Install and tighten the four screws to secure the power supply assembly. Note: Use only screws provided by Lenovo. 10. Reconnect the power supply assembly cables to the system board and each of the drives.
Page 60
9. Follow the following sequence to install the four screws to secure the new heat sink and fan assembly. Do not over-tighten the screws. a. Partially tighten screw , then fully tighten screw , and then fully tighten screw ThinkStation E32 User Guide...
b. Partially tighten screw , then fully tighten screw , and then fully tighten screw 10. Connect the heat sink and fan assembly cable to the microprocessor fan connector on the system board. See “Locating parts on the system board” on page 12. What to do next: •...
Note: The mSATA solid-state drive is only available in some models. For new installation, see “Installing the card reader” on page 42. For replacement, see “Replacing the card reader” on page 44. Installing the mSATA solid-state drive To install the mSATA solid-state drive, do the following: ThinkStation E32 User Guide...
Page 63
1. Insert the mSATA solid-state drive into the mini PCI Express slot on the storage converter, and then press the mSATA solid-state drive downward. Figure 34. Installing the mSATA solid-state drive into the storage converter 2. Install the two screws to secure the mSATA solid-state drive to the storage converter. Figure 35.
Page 64
3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 33. 4. Locate the card reader. See “Locating components” on page 11. 5. Disconnect the signal cable and power cable from the mSATA solid-state drive. ThinkStation E32 User Guide...
Page 65
6. Press the blue retaining clip to remove the mSATA solid-state drive storage converter out of the chassis. Figure 37. Removing the mSATA solid-state drive storage converter 7. Remove the two screws that secure the mSATA solid-state drive from the storage converter. Figure 38.
Page 66
9. To install a new mSATA solid-state drive, insert the mSATA solid-state drive into the mini PCI Express slot on the storage converter, and then press the mSATA solid-state drive downward. Figure 40. Installing the mSATA solid-state drive into the storage converter ThinkStation E32 User Guide...
Page 67
10. Install the two screws to secure the mSATA solid-state drive to the storage converter. Figure 41. Installing the screws that secure the mSATA solid-state drive 11. Slide the mSATA solid-state drive storage converter into the card reader drive bay until it snaps into position.
5. Pull the blue handle to release and remove the hard disk drive from the drive cage. Figure 43. Removing the primary hard disk drive 6. Flex the sides of the blue bracket to remove the hard disk drive from the bracket. ThinkStation E32 User Guide...
Page 69
7. To install a new hard disk drive into the blue bracket, flex the bracket and align pin , pin , pin and pin on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board on the bottom of the hard disk drive.
5. Pull the blue handle to release and remove the hard disk drive from the hard disk drive cage. Figure 46. Removing the secondary hard disk drive 6. Flex the sides of the blue bracket to remove the hard disk drive from the bracket. ThinkStation E32 User Guide...
Page 71
7. To install a new hard disk drive into the blue bracket, flex the bracket and align pin , pin , pin and pin on the bracket with the corresponding holes in the hard disk drive. Do not touch the circuit board on the bottom of the hard disk drive.
5.25-inch optical drive bracket. Figure 49. Installing the tertiary hard disk drive • Install the solid-state drive into the 5.25-inch optical drive bracket. To install the solid-state drive into the 5.25-inch optical drive bracket, do the following: ThinkStation E32 User Guide...
Page 73
a. Install the solid-state drive into the storage converter. Then, install the five screws to secure the solid-state drive to the storage converter. Figure 50. Installing the solid-state drive into the storage converter b. Install the solid-state drive with the storage converter into the 5.25-inch optical drive bracket. Then, fully tighten the four screws to secure the solid-state drive with the storage converter to the 5.25-inch optical drive bracket.
Page 74
Figure 53. Installing the optical drive bracket 8. Connect the signal cable and the power cable to the new hard disk drive or solid-state drive. Figure 54. Connecting the hard disk drive or solid-state drive ThinkStation E32 User Guide...
9. Reinstall the front bezel. See “Removing and reinstalling the front bezel” on page 33. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 79. Replacing the front fan assembly Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
3. Locate the rear fan assembly. See “Locating components” on page 11. 4. Disconnect the rear fan assembly cable from the system fan connector on the system board. See “Locating parts on the system board” on page 12. ThinkStation E32 User Guide...
Page 77
5. The rear fan assembly is attached to the chassis by four rubber mounts. Remove the rear fan assembly by breaking or cutting the rubber mounts and gently pulling the rear fan assembly out of the chassis. Note: The new rear fan assembly will have four new rubber mounts attached. Figure 57.
2. Remove the computer cover. See “Removing the computer cover” on page 32. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 33. 4. Locate the cover presence switch. See “Locating components” on page 11. ThinkStation E32 User Guide...
Page 79
5. Disconnect the cover presence switch cable from the cover presence switch connector on the system board. See “Locating parts on the system board” on page 12. 6. Remove the screw that secures the cover presence switch and remove the cover presence switch from the chassis.
Wi-Fi card module, and a rear Wi-Fi antenna cable. Replacing the Wi-Fi units involves the following operations: • “Removing the Wi-Fi adapter card” on page 69 • “Removing the Wi-Fi card module” on page 71 • “Installing the Wi-Fi units” on page 72 ThinkStation E32 User Guide...
Page 81
Removing the Wi-Fi adapter card To remove a Wi-Fi adapter card, do the following: 1. Turn off the computer and disconnect all power cords from electrical outlets. 2. Remove the computer cover. See “Removing the computer cover” on page 32. 3.
Page 82
4. At the rear of the computer, press the release button to open the PCI card latch Figure 62. Opening the PCI card latch ThinkStation E32 User Guide...
5. Grasp the Wi-Fi adapter card that is currently installed and gently pull it out of the slot. Figure 63. Removing the Wi-Fi adapter card Note: The card fits tightly into the card slot. If necessary, alternate moving each side of the card a small amount until it is removed from the card slot.
3. Pull the Wi-Fi card module out of the mini PCI Express slot to remove it from the Wi-Fi adapter card. Figure 66. Removing the Wi-Fi card module Installing the Wi-Fi units To install the Wi-Fi units, do the following: ThinkStation E32 User Guide...
Page 85
1. Insert the Wi-Fi card module into the mini PCI Express slot, and then install the two screws to secure the Wi-Fi card module to the Wi-Fi adapter card. Figure 67. Installing the Wi-Fi card module Chapter 5 Installing or replacing hardware...
Page 86
Bluetooth connector on the Wi-Fi adapter card to the front USB connector on the system board. 5. Pivot the card latch to the closed position to secure the Wi-Fi adapter card. Figure 69. Installing the Wi-Fi adapter card ThinkStation E32 User Guide...
What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the installation or replacement, go to “Completing the parts replacement” on page 79. Installing or removing the rear Wi-Fi antenna Attention: Do not open your computer or attempt any repair before reading and understanding the “Important safety information”...
2. Remove the computer cover. See “Removing the computer cover” on page 32. 3. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 33. 4. Peel off the paper that protects the sticker on the front antenna. ThinkStation E32 User Guide...
Page 89
Figure 72. Peeling off the paper that protects the sticker 5. Stick the front antenna to the front panel as shown. Then insert the front antenna cable through the hole in the front panel. Figure 73. Installing the front Wi-Fi antenna 6.
This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1. Disconnect the old keyboard cable or mouse cable from the computer. ThinkStation E32 User Guide...
2. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new keyboard or mouse, see “Locating connectors, controls, and indicators on the front of your computer” on page 8 or “Locating connectors on the rear of your computer” on page 9. Figure 75.
9. To update your configuration, refer to Chapter 7 “Using the Setup Utility program” on page 89. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Unit (CRU). Information about this will come with the CRU or will come a few days after the CRU arrives.
Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install the Rescue and Recovery program manually before enabling its features. To install the Rescue and Recovery program, do the following: a.
Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks. Then, follow the instructions on the screen.
1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.
This section provides instructions on how to create a rescue medium. To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore. The Rescue and Recovery program opens.
Reinstalling preinstalled applications This section provides instructions on how to reinstall preinstalled applications. To reinstall the selected applications preinstalled on your Lenovo computer, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory. 3. Open the apps folder. Within the apps folder, there are several subfolders named for various applications installed in your computer.
• To reinstall most commercially available programs in your system, see Microsoft Windows help system for more information. • To reinstall selected application programs that came preinstalled from Lenovo, do the following: 1. Turn on the computer. 2. Go to the C:\SWTOOLS directory.
Recovery information for the Windows 8 operating system This section provides information about the recovery solutions provided on computers preinstalled with the Windows 8 operating system. Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program, you can refresh your computer without losing your personal files or changing your settings.
• If the Hard Disk Password is forgotten, there is no way to reset the password or recover data from the hard disk drive. Setting, changing, and deleting a password To set, change, or delete a password, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 89. ThinkStation E32 User Guide...
2. From the Setup Utility program main menu, select Security. 3. Depending on the password type, select Set Power-On Password, Set Administrator Password, or Hard Disk Password. 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can be any combination of up to 64 alphabetic and numeric characters.
• Pressing the power switch • Enabling the wake up on alarm feature The wake up on alarm feature enables your computer to wake up at a set time. To enable the wake up on alarm feature, do the following: ThinkStation E32 User Guide...
1. Start the Setup Utility program. 2. From the Setup Utility program main menu, select Power ➙ Automatic Power On, and press Enter. 3. Select Wake Up on Alarm and press Enter. Then follow the instructions on the screen. 4. Press F10 to save changes and exit the Setup Utility program. Press Enter when prompted to confirm the exit.
When the Reset Without Saving window shows, select Yes, and then press Enter to exit the Setup Utility program. • If you want to return to the default settings, press F9 to load the default settings, and then press F10 to save and exit the Setup Utility program. ThinkStation E32 User Guide...
• See “Deleting RAID volumes” on page 96 for RAID volume deletion. • See “Creating RAID volumes” on page 95 for RAID volume creation. • Use the up and down arrow keys to select Exit and press Enter. ThinkStation E32 User Guide...
Utility program by starting your computer with a system-program-update disc or running a special update program from your operating system. Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, do the following: 1.
Attention: Do not download updated device drivers from the Windows Update Web site. The device drivers provided on the Windows Web site have not been tested by Lenovo and using them might cause unexpected problems. Obtain updated device drivers from Lenovo.
The System Update program helps you keep the software on your computer up-to-date. Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site. Update packages can contain applications, device drivers, BIOS flashes, or software updates. When the System Update...
Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor power switches before cleaning the computer and monitor screen. Computer Use only mild cleaning solutions and a damp cloth to clean the painted surfaces of the computer.
A log book can help you or a Lenovo technician determine if a problem is related to change in hardware, change in software, or some other action that might have taken place.
Note: If you cannot correct the problem, have the computer serviced. For a list of service and support telephone numbers, refer to the Safety, Warranty, and Setup Guide that comes with your computer or go to the Lenovo Support Web site at http://www.lenovo.com/support/phone. Symptom...
See Chapter 12 “Getting information, help, and service” on page 121 for more information. • If you are unable to run the diagnostic program, contact the Lenovo Customer Support Center. See Chapter 12 “Getting information, help, and service” on page 121 for more information.
1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware option, make sure you review and follow the electrical safety information provided with your computer. For your safety, do not operate the computer with the cover removed. 2.
Refer to the documentation that comes with the application or game for instructions on setting sound-card settings. • If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 121.
Note that on some models the startup sequence is permanently set and cannot be changed. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 121.
Page 120
• Close any open files, turn off the computer, and then restart the computer. • Try a lower screen resolution or color depth. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 121.
• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 121.
Page 122
See “Enabling or disabling a device” on page 91. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 121.
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 121.
“Ethernet problems” on page 113 • “A wireless LAN problem” on page 114 • “A wireless WAN problem” on page 114 • “Bluetooth problem” on page 115 For more information, see “Help and Support” on page 121. ThinkStation E32 User Guide...
Page 125
Ethernet problems For Ethernet problems, select your symptom from the following list: • “Your computer cannot connect to the network” on page 113 • “The adapter stops working for no apparent reason” on page 113 • “If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps, the connection fails or errors occur”...
Message: Unauthorized WAN card is plugged in - Power off and remove the WAN card. Action: The WAN card is not supported on this computer. Remove it. Note: Some computer models do not have a wireless WAN. ThinkStation E32 User Guide...
If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 121.
• Verify that the option and any required device drivers are installed correctly. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 121.
121. For step-by-step instructions on installing memory, see “Installing or replacing a memory module” on page 37. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 121.
• Make sure that the serial-port adapter, if you added one, is properly installed and firmly seated. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technical assistance, see Chapter 12 “Getting information, help, and service” on page 121.
• Reset the device by detaching and reattaching the USB connector. If these actions do not correct the problem, run the Lenovo Solution Center program to test the USB connector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.
Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files. You will need the log files when you speak to a Lenovo technical support representative. ThinkStation E32 User Guide...
You can use the information in this section to access useful resources relating to your computing needs. Lenovo ThinkVantage Tools The Lenovo ThinkVantage Tools program guides you to a host of information sources and provides easy access to various tools to help you work more easily and securely.
Most computers come with a diagnostic program that help you identify hardware problems. You can also get the latest technical information and download device drivers and updates from Lenovo Support Web site at: http://www.lenovo.com/support...
Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com...
Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Lenovo The Lenovo logo Rescue and Recovery ThinkStation ThinkVantage Microsoft and Windows are trademarks of the Microsoft group of companies. Intel, Intel Core, Pentium, and Xeon are trademarks of Intel Corporation in the United States, other countries, or both.
• Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 142
Geräte der Klasse B. Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B.
All regulatory notices are available on the Lenovo Support Web site in electronic format. To access electronic copies of the documentation, go to http://www.lenovo.com/support and click User Guides & Manuals.
Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
If you want to replace it with a new one, contact your place of purchase or ask for a repair service provided by Lenovo. If you have replaced it by yourself and want to dispose of the disused lithium battery, insulate it with vinyl tape, contact your place of purchase, and follow their instructions.
Page 147
Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances. For proper collection and treatment, go to: http://www.lenovo.com/recycling Appendix D. WEEE and recycling statements...
(RoHS) European Union RoHS Lenovo products sold in the European Union, on or after 3 January 2013 meet the requirements of Directive 2011/65/EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment (“RoHS recast” or “RoHS 2”).
For more information about ENERGY STAR, go to: http://www.energystar.gov Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To help in this endeavor, set the following power-management features to take effect when your computer has been inactive for a specified duration: Table 5.
Need help?
Do you have a question about the ThinkStation E32 and is the answer not in the manual?
Questions and answers