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HP CD-WRITER Plus User Manual
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HP CD-WRITER Plus User Manual

HP CD-WRITER Plus User Manual

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HP CD-Writer Plus
User's Guide
English
Copyright 1999. Hewlett-Packard Company. All rights reserved.
Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. Names of products mentioned herein are used for identification purposes only and
may be trademarks and/or registered trademarks of their respective company.

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  • Page 1 HP CD-Writer Plus User’s Guide English Copyright 1999. Hewlett-Packard Company. All rights reserved. Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Names of products mentioned herein are used for identification purposes only and...

  • Page 2: Laser Safety

    Laser Safety This unit employs a laser. Do not remove the cover or attempt to service this device due to the possibility of eye damage. CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser radiation exposure. Contains: Class 1 Laser Product Innehåller: Klass 1 Laserapparat Sisältää: Luokan 1 Laserlaite...

  • Page 3: Table Of Contents

    HP Customer Care by Phone ........32...

  • Page 4: Contents Of The Electronic User's Guide

    Additional information is available in the electronic User’s Guide. To view this online documentation click Start on the taskbar, point to Programs, HP CD-Writer Plus, Information, and click User’s Guide. You can view this information through your web browser. The User’s Guide provides information on the following topics:...

  • Page 5: Installation Notes

    Writer Plus. Follow the instructions on the poster and refer to this chapter if you need additional information about: Introduction to SCSI devices How to set the SCSI ID on your CD-Writer Plus Termination for chains of SCSI devices Different types of SCSI connectors...

  • Page 6: How To Set The Scsi Id

    A SCSI card may have several devices attached to form a SCSI chain. Each device in the chain must have a different SCSI ID. You will need to change the SCSI ID on the CD-Writer Plus if the ID set at the factory is already in use by another device.
  • Page 7 How do I set the SCSI ID on the CD-Writer Plus once I know which SCSI ID to use? Locate the SCSI ID switch on the back of the CD-Writer Plus. Use a pen to press the buttons on top or bottom of the SCSI ID switch. The ID setting will roll forward or backward, depending on the button you press.

  • Page 8: Termination For Chains Of Scsi Devices

    How do I terminate the CD-Writer Plus? The CD-Writer Plus adjusts its termination automatically. NOTE: If the CD-Writer Plus is the last of several devices in a chain, disable the termination on the device that was previously at the end of the chain. See the documentation provided with that device to see how to disable the termination.

  • Page 9: Different Types Of Scsi Connectors

    Connect a 68-pin to 50-pin adapter to a SCSI data cable that has 68-pin connectors at both ends. The adapter terminates 18 pins, which are then unavailable to devices connected after the adapter. For this reason, connect the CD-Writer Plus after any devices in the chain that use 68 pins.
  • Page 10 Different Types of SCSI Connectors...

  • Page 11: About Making Cds

    Save work in progress such as presentations and documents Make weekly archives of files on your hard drive Transport files between the office and home if you have a CD-Writer Plus at each location, or have an external CD-Writer Plus to use on your computers...

  • Page 12: How Do I Make Cds That Can Be Read On Other Computers

    Easy CD Creator (Data). To start the Easy CD Creator (Data) software insert a blank CD-R disc in the CD-Writer Plus. From the screen that appears select the option that reads: Make a data CD that is the most compatible with other CD-ROM drives.

  • Page 13: Can I Avoid Swapping Audio Cds In And Out Of The Drive

    Out of the Drive? Making an audio CD may involve swapping CDs in and out of drives many times. For example, if you make the CD using your CD-Writer Plus as both the source and destination drive, you will need to swap CDs every time a new track is copied to the CD-Writer Plus drive.
  • Page 14 Can I Use the New 80 Minute Audio CDs?

  • Page 15: Hp Disaster Recovery

    HP Disaster Recovery HP Disaster Recovery is an application that will help you to recover your data and operating system after a hard-drive failure. It is important that you create a Disaster Recovery Set as soon as possible. Should a disaster...
  • Page 16 DR Set was created. Partitioning Your Drive(s) In the event that you must perform a recovery, HP Disaster Recovery will require that you partition your new drive(s) to the same settings as were...
  • Page 17 Getting Started set before the drive failure. In order to do this, it may be helpful to make a record of your current partition settings on paper and keep an updated record of these settings with each DR Set. What is a partition? A partition is a logical section of your hard disk.

  • Page 18: Recovering Your Data

    Disaster Recovery Set. HP Disaster Recovery uses the data located on your Disaster Recovery Set to restore your files and other vital system information to your new or replaced hard-drive.
  • Page 19 Please insert Disaster Recovery CD #1 into your HP CD-Writer Plus. 8. Insert Disaster Recovery CD #1 into your HP CD-Writer Plus drive, then press Enter. NOTE: If your Disaster Recovery Set consists of more than one CD, you will be prompted to insert each of the CDs in the order they were created.
  • Page 20 11. Press Enter to confirm your selections, or press Esc to return to the previous screen(s) and make a different selection. NOTE: If Disaster Recovery CD #1 is not in your HP CD-Writer Plus, you will be prompted to insert it at this time.
  • Page 21 Step 2. 2. Replace any damaged hard-drives with comparable drives. In order to recover all of your information, HP Disaster Recovery must have at least as much hard disk space as existed before the drive failure.
  • Page 22 WARNING: If you are just performing a test of your Disaster Recovery Set, the test is now complete. When the HP Disaster Recovery Wizard appears, it is an indication that your drive is responding properly to your current Disaster...
  • Page 23 “Files Not Recovered”. Files Not Recovered HP Disaster Recovery will report any file(s) that could not be recovered, along with a brief explanation for the reason the file(s) could not be recovered in the REPORT.TXT file.
  • Page 24 Replace or fix the current hard-drive and perform another Disaster Recovery. Not Enough Disk Space to Restore—In order for HP Disaster Recovery to recover all of your information, there must be at least as much disk space on the hard-drive to which you are recovering, as existed on the hard-drive from which you created your DR Set.

  • Page 25: Solving Installation Problems

    36. Things to Try First Try the following suggestions if your CD-Writer Plus does not appear under Windows Explorer once you have completed the installation. If the problem persists, see the Installation Troubleshooting section below.
  • Page 26 Make sure the CD-Writer Plus is receiving power. Press the eject button to open and close the CD-Writer Plus' tray. If the tray opens and closes, the drive is receiving power.
  • Page 27 Devices. Make sure the SCSI ID on the CD-Writer Plus is not used by any other SCSI device. To learn how to change the SCSI ID on the CD-Writer Plus see page 6. Make sure the devices in the SCSI chain are terminated correctly.
  • Page 28 CD-Writer Plus, Utilities, and click List SCSI Devices. Make sure the SCSI ID on the CD-Writer Plus is not used by any other SCSI device. To learn how to change the SCSI ID on the CD-Writer Plus see page 6. Make sure your computer meets the minimum system requirements.
  • Page 29 Installation Troubleshooting taskbar, point to Programs, HP CD-Writer Plus, Information, and click User’s Guide. Find up-to-date troubleshooting information on our web site at http:/ /www.hpcdwriter.com. Be sure to click Technical Support to get immediate access to a wealth of up-to-date information 24 hours a day, seven days a week.
  • Page 30 Installation Troubleshooting...

  • Page 31: Customer Support

    HP products and services and can provide support under HP’s comprehensive menu of reseller services. If your reseller is not able to help, you can obtain support from HP directly. The list of telephone numbers begins on page 36.

  • Page 32: Hp Customer Care By Phone

    Gather the information in the table below. The diagnostic utility provides most of the information. Click Start on the taskbar, then point to Programs, HP CD-Writer Plus, Utilities, and click Diagnose. Select the drive and then click on the Drive Data tab.
  • Page 33 Drive firmware version Drive information, including firmware version, can be found by clicking on the Start menu on the taskbar, then selecting Programs, HP CD- Writer Plus or HP DVD Writer, Utilities, and Diagnose. Select the drive and then click on the Drive Data tab. The firmware version is...
  • Page 34 Before You Call HP Drive serial number The HP drive serial number appears on the underside of the tray as well as on the main label on the back of the drive. You can also obtain the drive serial number by clicking on the Start menu on the taskbar, then selecting Programs, HP CD-Writer Plus or HP DVD Writer, Utilities, and Diagnose.
  • Page 35 Devices. Write down the names and SCSI IDs of the devices that are displayed. Drive Self-Diagnostics test Click Start on the taskbar, then select Programs, HP CD-Writer Plus or HP DVD Writer, Utilities, and Diagnose. Select the drive and then click on the Tests tab. Select Drive Self-Diagnostics and click Perform Test.

  • Page 36: Telephone Numbers

    HP Customer Care ....970-635-1500 After warranty period (Charges begin only when you connect to a Customer Care representative.
  • Page 37 Telephone Numbers Hungary......01 343 0310 Ireland ......01 662 55 25 Israel (M-F, CET + 1hr) .

  • Page 38: Returning A Drive

    Returning a Drive Returning a Drive If your Hewlett-Packard product requires repair or replacement, call the appropriate number for your country/region from the list beginning on page 36 to receive instructions.

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