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Philips Brilliance 298X4 User Manual
Philips Brilliance 298X4 User Manual

Philips Brilliance 298X4 User Manual

Brilliance 298x4; brilliance 298p4
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EN User manual
Customer care and warranty
Troubleshooting & FAQs
298P4
298X4
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Summary of Contents for Philips Brilliance 298X4

  • Page 1 298P4 298X4 www.philips.com/welcome EN User manual Customer care and warranty Troubleshooting & FAQs...
  • Page 2: Table Of Contents

    4.2 Crystalclear ............30 5. Power Management ......31 6. Regulatory Information ......32 7. Customer care and warranty ...39 7.1 Philips’ Flat Panel Monitors Pixel Defect Policy ..........39 7.2 Customer Care & Warranty ....41 8. Troubleshooting & FAQs ....44 8.1 Troubleshooting ...........44 8.2 SmartControl Premium FAQs .....45...
  • Page 3: Important

    1. Important ‡ Please use approved power cord provided 1. Important by Philips all the time. If your power cord is missing, please contact with your local This electronic user’s guide is intended for service center. (Please refer to Customer anyone who uses the Philips monitor.
  • Page 4: Notational Descriptions

    1. Important ‡ Temperature: 0-40°C 32-104°F 1.2 Notational Descriptions ‡ Humidity: 20-80% RH The following subsections describe notational Important information for Burn-in/Ghost conventions used in this document. image Notes, Cautions and Warnings ‡ Always activate a moving screen saver Throughout this guide, blocks of text may be program when you leave your monitor accompanied by an icon and printed in bold or unattended.
  • Page 5: Disposal Of Product And Packing Material

    WEEE performance of the organization's product, service and activities. From the planning, design and production stages, Philips emphasizes the important of making products that can easily be recycled. At Philips, end-of-life management primarily entails participation in national take-back initiatives and recycling programs whenever possible,...
  • Page 6: Setting Up The Monitor

    2. Setting up the monitor Install base stand 2. Setting up the monitor 298P4: 1. Place the monitor face down on a smooth 2.1 Installation surface. Pay attention not to scratch or damage the screen. Package contents 298P4: 2. Hold the stand with both hands. 298P4 (1) Gently attach the stand to the VESA mount area until the latch locks the...
  • Page 7 2. Setting up the monitor 298X4: Connecting to your computer 1. Place the monitor face down on a smooth 298P4: surface. Pay attention not to scratch or damage the screen. 2. Hold the base with both hands. (1) Gently attach the base to the stand.  8VH \RXU ÀQJHUV WR WLJKWHQ WKH VFUHZ located at the bottom of the base, and secure the base to the stand tightly.
  • Page 8 Daisy-chain enables multiple monitor connections If your graphics card or video output is not This Philips display is equipped with DisplayPort certified for DisplayPort V1.2, then you may (v1.2) interface which enables daisy-chaining to experience blank or black screen. In this multiple displays.
  • Page 9: Operating The Monitor

    2. Setting up the monitor Customize your own “USER” key 2.2 Operating the monitor This hot key allows you to setup your favorite Description of the control buttons function key. 1. Press button on the front bezel to enter OSD Menu Screen. +RUL]RQWDO ,QSXW &RORU...
  • Page 10 What is On-Screen Display (OSD)? +'0, On-Screen Display (OSD) is a feature in all +'0, Philips monitors. It allows an end user to adjust $XGLR ,Q screen performance or select functions of the monitors directly through an on-screen Independent audio playback, regardless of instruction window.
  • Page 11 2. Setting up the monitor The OSD Menu 5HVROXWLRQ QRWLÀFDWLRQ Below is an overall view of the structure of This monitor is designed for optimal the On-Screen Display. You can use this as a performance at its native resolution, 2560 × reference when you want to work your way 1080 @ 60 Hz.
  • Page 12: Multiview

    Tilt Why do I need it? † With the ultra high resolution Philips MultiView display, you can experience a world of connectivity in a comfortable way in the † RIÀFH RU DW KRPH :LWK WKLV GLVSOD\ \RX FDQ conveniently enjoy multiple content sources at one screen.
  • Page 13 2. Setting up the monitor 2. The MultiView selection menu appears. [PiP]: Picture in Picture 3UHVV EXWWRQ WR VHOHFW Open up a sub-window of 0XOWL 9LHZ another signal source. (main) 6ZDS When the sub source is not detected: 3. Press EXWWRQ WR FRQÀUP \RXU VHOHFWLRQ (main) and then exit automatically.
  • Page 14 2. Setting up the monitor ‡ PiP Size: When PiP is activated, there are ‡ Off: Stop MultiView function. three sub-window sizes to choose: [Small], [Middle], [Large]. (main) Small Middle Large (main) Note When you do the SWAP function, the video ‡...
  • Page 15: Remove The Base Assembly For Vesa Mounting

    2. Setting up the monitor 298X4: 2.4 Remove the Base Assembly for 1. Place the monitor face down on a smooth VESA Mounting surface. Pay attention not to scratch or Before you start disassembling the monitor damage the screen. Then lift the monitor base, please follow the instructions below to stand.
  • Page 16: Image Optimization

    0RYLH experience. *DPH How does it work? (FRQRP\ SmartImage is an exclusive, leading edge Philips technology that analyzes the content displayed on your screen. Based on a scenario you select, SmartImage dynamically enhances the contrast, ‡ Office: Enhances text and dampens...
  • Page 17: Smartcontrast

    The new SmartControl Premium software moving objects on screen, enhance contrast by Philips allows you to control your monitor ratio for bright and dark scheme, this via an easy to use on-screen graphic interface.
  • Page 18 3. Image Optimization ‡ You can adjust more options without wizard by Standard pane. Start with Standard pane Adjust menu ‡ Adjust Menu allows you to adjust Brightness, Contrast, Focus, Position and Resolution. ‡ You can follow the instruction and do the ‡...
  • Page 19 3. Image Optimization Color menu ‡ Color Menu allows you to adjust RGB, Black Level, White Point, Display Gamma, Color Calibration, and SmartImage (Please refer to SmartImage section). ‡ You can follow the instruction and do the adjustment. ‡ Refer to below table for sub-menu item base on your input.
  • Page 20 3. Image Optimization 1. "Show Me" starts color calibration tutorial. SmartImage 2. Start - starts the 6-step color calibration Allow users to change setting for better display sequence. setting based on content. 3. Quick View loads the before/after images. When Entertainment is set, SmartContrast and 4.
  • Page 21 3. Image Optimization Options menu set to run at startup will not load when this box is unchecked (Disabled). Options>Preferences - Will only be active when selecting Preferences from the drop- ‡ Enable transparency mode (Windows 7, down Options menu. On a non-supported Vista, XP).
  • Page 22 3. Image Optimization Options>Input - Will only be active when To enable Theft Deterrence, clicking Enable selecting Input from the drop-down Options Theft Deterrence Mode button brings up the menu. On a non-supported display capable of following screen: DDC/CI, only the Help and Options tabs are ‡...
  • Page 23 3. Image Optimization Help>Version - Will only be active when ‡ SmartImage - Check current settings, selecting Version from the drop- down Help Office, Photo, Movie, Game, Economy, Off. menu. On a non-supported display capable of Task Tray Menu Enabled DDC/CI, only the Help and Options tabs are The task tray menu can be displayed by available.
  • Page 24: Smartdesktop Guide

    3. Image Optimization Task Tray Menu Disabled 3.4 SmartDesktop Guide When the Task Tray is disabled in the preference SmartDesktop folder, only the EXIT selection is available. To completely remove SmartControl Premium SmartDesktop is in SmartControl Premium. from the task tray, disable Run at Startup in Install SmartControl Premium and select Options>Preferences.
  • Page 25 3. Image Optimization Right Click Menu Note Right click on the Desktop Partition icon to If the outline of the region is not visible when view the drop down menu. dragging the window, “Show windows contents while dragging” is disabled. To enable: 1.
  • Page 26 3. Image Optimization Left Click Menu allows the user to quickly change to any of the partitions shown in the drop down. Left click on the Desktop Partition icon to quickly send the active window to any partition ‡ Identify Partition – Displays the outline without having to drag and drop.
  • Page 27 3. Image Optimization 6PDUW'HVNWRS 3DUWLWLRQ 'HÀQLWLRQV Name Description Image Full Desktop Applies all settings to the entire desktop. Vertical Assesses the screen resolution and divides the display into two evenly sized vertical regions. )RU  PDLQWDLQ YHUWLFDO FRQÀJXUDWLRQ Horizontal Assesses the screen resolution and divides the display into two evenly sized horizontal regions.
  • Page 28 3. Image Optimization Name Description Image Horizontal Split Assesses the screen resolution and divides the display into Bottom two evenly sized horizontal regions, the bottom region is single, the top region is spilt into two evenly sized regions For 90 Partition 1&2 on right side Vertical Partition 3 on left side Vertical.
  • Page 29: 7Hfkqlfdo 6Shflàfdwlrqv

    7HFKQLFDO 6SHFLÀFDWLRQV 4. Technical Specifications Picture/Display Monitor Panel Type AH-IPS Backlight W-LED system Panel Size 29" W (73 cm) Aspect Ratio 21:9 Pixel Pitch 0.2628 x 0.2628 mm Brightness 300 cd/m² SmartContrast 20,000,000:1 Contrast Ratio (typ.) 1,000:1 Response Time (typ.) 14 ms (Gray to Gray) SmartResponse 5 ms (Gray to Gray)
  • Page 30 7HFKQLFDO 6SHFLÀFDWLRQV Sleep (Standby) (typ.) 0.3 W 0.3 W 0.3 W 0.3 W 0.3 W 0.3 W Off (AC Switch) AC Input Voltage at AC Input Voltage at AC Input Voltage at Heat Dissipation* 100 VAC, 50 Hz 115 VAC, 60 Hz 230 VAC, 50 Hz Normal Operation 133.4 BTU/hr...
  • Page 31 Black Finish Texture Note 1. EPEAT Gold or Silver is valid only where Philips registers the product. Please visit www.epeat.net for registration status in your country. 2. This data is subject to change without notice. Go to www.philips.com/support to download...
  • Page 32: Resolution & Preset Modes

    XVLQJ ' JUDSKLF DSSOLFDWLRQV RU D ÀQDQFLDO 35.00 640 x 480 66.67 wizard working on huge spreadsheets, this 37.86 640 x 480 72.81 Philips display will give you Crystalclear images. 37.5 640 x 480 75.00 37.88 800 x 600 60.32 46.88 800 x 600 75.00...
  • Page 33: Power Management

    5. Power Management 5. Power Management If you have VESA DPM compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. If an input from a keyboard, mouse or other input device is detected, the monitor will 'wake up' automatically.
  • Page 34: Regulatory Information

    ‡ The brand owner demonstrates corporate electronic equipment have been adhered to social responsibility and has a certified in order to make Philips monitors safe to use environmental management system (EMAS throughout its life cycle. or ISO 14001) 7&2 &HUWLÀHG (GJH 3 ‡...
  • Page 35 6. Regulatory Infomation 7&2 &HUWLÀHG headsets) Acoustic performance – protection against sound spikes (headsets) and fan noise Congratulations! (projectors, computers) Ergonomically designed 7KLV SURGXFW LV 7&2 &HUWLÀHG ² IRU 6XVWDLQDEOH keyboard (notebooks) Electrical Safety, minimal electro-magnetic 7&2 &HUWLÀHG LV DQ LQWHUQDWLRQDO Emissions WKLUG SDUW\ VXVWDLQDELOLW\ FHUWLÀFDWLRQ Third Party Testing...
  • Page 36 6. Regulatory Infomation EPEAT ‡ EN61000-3-3:2008 (Limitation of Voltage Fluctuation and Flicker) following provisions (www.epeat.net) of directives applicable. The EPEAT (Electronic ‡ 2006/95/EC (Low Voltage Directive). Product Environmental ‡ 2004/108/EC (EMC Directive). Assessment Tool) program ‡ 2009/125/EC (ErP Directive, EC No. evaluates computer 1275/2008 Implementing Directive desktops, laptops, and monitors based on 51...
  • Page 37 6. Regulatory Infomation Federal Communications Commission (FCC) &KDQJHV RU PRGLÀFDWLRQV QRW H[SUHVVO\ Notice (U.S. Only) approved by the party responsible for compliance could void the user's authority This equipment has been tested and found to operate the equipment. to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Use only RF shielded cable that was supplied Rules.
  • Page 38 6. Regulatory Infomation Cependant, rien ne peut garantir l'absence EN 55022 Compliance (Czech Republic Only) d'interférences dans le cadre d'une installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de 3ROLVK &HQWHU IRU 7HVWLQJ DQG &HUWLÀFDWLRQ...
  • Page 39 6. Regulatory Infomation North Europe (Nordic Countries) Information Ergonomie Hinweis (nur Deutschland) Der von uns gelieferte Farbmonitor entspricht Placering/Ventilation den in der "Verordnung über den Schutz vor VARNING: Schäden durch Röntgenstrahlen" festgelegten FÖRSÄKRA DIG OM ATT HUVUDBRYTARE Vorschriften. OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS.
  • Page 40 6. Regulatory Infomation EU Energy Label China RoHS The People's Republic of China released a regulation called "Management Methods for Controlling Pollution by Electronic Information Products" or commonly referred to as China RoHS. All products produced and sold for China market have to meet China RoHS request.
  • Page 41: Customer Care And Warranty

    No manufacturer can guarantee the types of bright dot defects. that all panels will be free from pixel defects, but Philips guarantees that any monitor with an unacceptable number of defects will be repaired or replaced under warranty. This notice explains WKH GLIIHUHQW W\SHV RI SL[HO GHIHFWV DQG GHÀQHV...
  • Page 42 7. Customer care and warranty Proximity of Pixel Defects Note A red or blue bright dot must be more than 50 Because pixel and sub pixels defects of the percent brighter than neighboring dots while same type that are near to one another may be a green bright dot is 30 percent brighter than PRUH QRWLFHDEOH 3KLOLSV DOVR VSHFLÀHV WROHUDQFHV neighboring dots.
  • Page 43: Customer Care & Warranty

    7.2 Customer Care & Warranty For warranty coverage information and additional support requirement valid for your region, please visit www.philips.com/support website for details. You may also contact your local Philips Customer Care Center number listed below. Contact Information for WESTERN EUROPE region:...
  • Page 44 7. Customer care and warranty Contact Information for CENTRAL AND EASTERN EUROPE region: Country Call center Consumer care number Belarus +375 17 217 3386 Bulgaria LAN Service +359 2 960 2360 Croatia Renoprom +385 1 333 0974 Estonia FUJITSU +372 6519900 Latvia “ServiceNet LV”...
  • Page 45 080-600-6600 After Market Solutions (CE) Malaysia 603 7953 3370 Sdn Bhd Pakistan Philips Consumer Service (9221) 2737411-16 Philips Electronics Singapore Singapore Pte Ltd (Philips Consumer Care (65) 6882 3999 Center) PCCW Taiwan Teleservices FETEC.CO 0800-231-099 Taiwan Thailand Axis Computer System Co., Ltd. (662) 934-5498...
  • Page 46: Troubleshooting & Faqs

    Philips customer service representative. ‡ Disconnect the monitor from mains power source immediately for safety Common Problems ‡ Contact with Philips customer service No Picture (Power LED not lit) representative immediately. ‡ Make sure the power cord is plugged into Imaging Problems the power outlet and into the back of the monitor.
  • Page 47: Smartcontrol Premium Faqs

    Reconnect your USB peripherals. application if your monitor will display unchanging static content. For further assistance, refer to the Consumer Information Centers list and contact Philips ‡ Failure to activate a screen saver, or a customer service representative. periodic screen refresh application may result in severe “burn-in”...
  • Page 48 To find out, Function. What can I do? please right click My Computer and click Ans.: Philips Service center has a right to on Properties -> Hardware -> Device DVN IRU OHJLWLPDWH LGHQWLÀFDWLRQ DQG Manager. If you see “Plug and Play Monitor”...
  • Page 49: General Faqs

    When handling ‡ Shut down your computer, disconnect your the monitor, make sure that there is old monitor and reconnect your Philips no pressure or force applied to the monitor. panel surface side. This may affect your ‡...
  • Page 50 2560 × 1080 @ 60 Hz. For Ans.: Yes. All Philips monitors are fully best display, please use this resolution. compatible with standard PCs, Macs and workstations. You may need a cable adapter to connect the monitor to your Mac system.
  • Page 51: Daisy Chain Faqs

    8. Troubleshooting & FAQs Ans.: Normally the audio source is linked to 8.4 Daisy Chain FAQs the main picture source. If you want to change audio-source input (for example: Which graphic cards can support Daisy Chain? listen to your MP3 player independently regardless of the video source input), Ans.: With Daisy chain function, AMD graphic...
  • Page 52 © 2013 Koninklijke Philips Electronics N.V. All rights reserved. Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N.V. and are used under license from Koninklijke Philips Electronics N.V. 6SHFLÀFDWLRQV DUH VXEMHFW WR FKDQJH ZLWKRXW QRWLFH...

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