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HP Notebook User Manual
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HP Notebook User Manual

HP Notebook User Manual

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  • Page 1 User Guide...
  • Page 2 Company under license. Intel is a be bound by the terms of the HP End User Not all features are available in all editions trademark of Intel Corporation in the U.S.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Table of contents 1 Starting right ..............................1 Visit the HP Apps Store ........................1 Best practices ............................1 Fun things to do ............................ 1 More HP resources ..........................3 2 Getting to know your computer ......................... 5 Finding your hardware and software information ................. 5 Locating hardware .......................
  • Page 6 Setting touch screen preferences ....................... 25 Using the on-screen keyboard ......................25 3 Connecting to a network ..........................27 Connecting to a wireless network ....................... 27 Using the wireless controls ....................27 Using the wireless button .................. 27 Using operating system controls ............... 27 Sharing data and drives and accessing software ..............
  • Page 7 Right-edge swipe ....................44 Left-edge swipe ....................45 Top-edge swipe ....................45 Using the keyboard and mouse ......................46 Using the keys ........................46 Using the action keys ..................46 Using Windows shortcut keys ................47 Using the hot keys ..................... 47 6 Managing power .............................
  • Page 8 Installing HP and third-party software updates ..............62 Securing your wireless network ......................62 Backing up your software applications and information ..............62 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ............63 Starting Setup Utility (BIOS) ....................... 63 Updating the BIOS ..........................63 Determining the BIOS version ...................
  • Page 9 Index ................................... 72...

  • Page 11: Starting Right

    The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP that you can download to the Start screen. The selection is updated regularly and includes regional content and country-specific offers. Be sure to check the HP Apps Store frequently for new and updated features.
  • Page 12 Experience music the way the artist intended, with deep controlled bass and clear, pure sound. ● Using Beats Audio on page Use the TouchPad and the new Windows touch gestures for smooth control of images and ● pages of text. See Using the TouchPad and gestures on page Chapter 1 Starting right...

  • Page 13: More Hp Resources

    Go to http://www.hp.com/go/orderdocuments. *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box.
  • Page 14 When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address. IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/ contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

  • Page 15: Getting To Know Your Computer

    Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: From the Start screen, type control panel, and then select Control Panel. Select System and Security, select System, and then click Device Manager in the left column. A list displays all the devices installed on your computer.

  • Page 16: Tablet Edge Components

    For additional safety information, see the and Environmental Notices . To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled.
  • Page 17 Components Description NOTE: Be sure that the device cable has a 4-conductor connector that supports both audio-out (headphone) and audio-in (microphone). Power button When the tablet is off, press the button to turn on the ● tablet. When the tablet is on, press the button briefly to initiate ●...
  • Page 18 Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Chapter 2 Getting to know your computer...

  • Page 19: Display

    Display Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). WWAN antennas (2) (select models only) Send and receive wireless signals to communicate with wireless wide area networks (WWANs). Internal microphones (2) Record sound.
  • Page 20 Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Chapter 2 Getting to know your computer...

  • Page 21: Keyboard Dock

    Keyboard dock Component Description Alignment posts Align and attach the tablet to the keyboard dock. Release latch Releases the tablet from the keyboard dock. To release the tablet, slide the release latch to the left. Docking connector Connects the tablet to the keyboard dock. Keyboard dock...

  • Page 22: Touchpad

    TouchPad Component Description TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page Left TouchPad button Functions like the left button of an external mouse. Right TouchPad button Functions like the right button on an external mouse.

  • Page 23: Lights

    Lights NOTE: Refer to the image that most closely matches your keyboard. Component Description Caps lock light White: Caps lock is on. ● Off: Caps lock is off. ● Mute light Amber: Computer sound is off. ● Off: Computer sound is on. ●...

  • Page 24: Keys

    Keys NOTE: Refer to the image that most closely matches your keyboard. Component Description Displays system information when pressed in combination with the key (select models only). Executes frequently used system functions when pressed in combination with the key or the key (select models only).
  • Page 25 Component Description NOTE: Action keys do not display or function on the on-screen keyboard of the tablet. Keyboard dock...

  • Page 26: Front

    Front Component Description Power button When the computer is off, press the button to turn on the ● computer. When the computer is on, press the button briefly to initiate ● Sleep. When the computer is in the Sleep state, press the button ●...

  • Page 27: Right Side

    Right side Component Description Memory card reader Connects optional memory cards that store, manage, share, or access information. To insert the memory card, hold the card, label side up with ● connectors facing the slot and push in the card until it is firmly seated.

  • Page 28: Rear Side

    Environmental Notices . To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 29: Releasing The Tablet From The Keyboard Dock

    Releasing the tablet from the keyboard dock To release the tablet from the keyboard dock, follow these steps: Slide the release latch on the keyboard dock to the left (1). Lift and remove the tablet (2). Locating system information Important system information is located on the bottom edge of the tablet or on the keyboard base. You may need the information when travelling internationally or when you contact support: Serial number ●...

  • Page 30: Turning Your Tablet's Autorotate Lock On Or Off

    To change the view of your tablet from landscape view to portrait view: Hold the tablet horizontally, and then turn it 90 degrees to the right (in a clockwise direction). ▲ To change the view of your tablet from portrait view to landscape view: Hold the tablet vertically, and then turn it 90 degrees to the left (in a counter-clockwise direction).

  • Page 31: Using Touch Screen Gestures (Select Models Only)

    Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and mouse.

  • Page 32: Tapping

    Tapping To make an on-screen selection, use the tap function. Use one finger to tap an object on the screen to make a selection. Double-tap an item to open it. ● Scrolling Scrolling is useful for moving the pointer up, down, left, or right on a page or image. Place two fingers on the screen and then drag them in an up, down, left, or right motion.

  • Page 33: Finger Pinch Zoom

    2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. Zoom out by placing two fingers apart on the screen and then moving your fingers together. ● Zoom in by placing two fingers together on the screen and then moving your fingers apart. ●...

  • Page 34: Edge Swipes

    Edge swipes With edge swipes you can perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings. Gently swipe your finger inward from the right edge of the display onto the screen to reveal the ●...

  • Page 35: Top-Edge Swipe And Bottom-Edge Swipe

    Top-edge swipe and bottom-edge swipe The top-edge swipe or bottom-edge swipe displays app command options that allow you to customize apps. IMPORTANT: When an app is open, the top-edge gesture varies depending on the app. Gently swipe your finger from the top edge or the bottom edge to reveal the app command ●...
  • Page 36 To display the keyboard, tap in the first data field. Tap the small keyboard icon that is displayed. – or – Tap the keyboard icon on the right side of the notification area. To enlarge the size of the on-screen keyboard, tap the lower-right corner and drag it to the desired size.

  • Page 37: Connecting To A Network

    Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.

  • Page 38: Sharing Data And Drives And Accessing Software

    To use operating system controls: From the Start screen, type control panel, and then select Control Panel. Select Network and Internet, and then select Network and Sharing Center. For more information, from the Start screen, type help, and then select Help and Support. Sharing data and drives and accessing software When your computer is part of a network, you are not limited to using only the information that is stored in your computer.

  • Page 39: Setting Up A Wlan

    NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this information and store it in a safe place. Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from ●...

  • Page 40: Connecting To A Wlan

    A firewall checks information and requests that are sent to your network, and discards any suspicious items. Firewalls are available in both software and hardware. Some networks use a combination of both types. Use wireless encryption. ● Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network.

  • Page 41: Using Bluetooth Wireless Devices (Select Models Only)

    Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices such as the following: Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ●...

  • Page 42: Enjoying Entertainment Features

    Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or speakers and headphones.
  • Page 43 Component Description To decrease speaker volume, press the – edge of the ● button. Webcam (rear) (select models only) Records video, captures still photographs, and allows video conferences and online chat by means of streaming video. Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box.
  • Page 44 For additional safety information, see the and Environmental Notices . To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 45: Using The Webcams

    For additional safety information, see the Environmental Notices . To access this guide, from the Start screen, type support, select the HP Support Assistant app, select My computer, and then select User guides. Using Beats Audio Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound.

  • Page 46: Accessing Beats Audio Control Panel

    external speakers connected to a USB port, or through Beats Audio headphones connected to the headphone jack. Accessing Beats Audio Control Panel Use Beats Audio Control Panel to view and manually control audio and bass settings. To open Beats Audio Control Panel, follow these steps: Mode Steps Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search,...

  • Page 47: Using Video

    Mode Steps You should hear sound through the speakers or through connected headphones. To check the recording functions on your computer, follow these steps: Mode Steps Swipe from the right edge of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box.

  • Page 48: Connecting Video Devices Using An Hdmi Cable

    Connecting video devices using an HDMI cable NOTE: To connect an HDMI device to your keyboard dock, you need an HDMI cable, sold separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. Connect one end of the HDMI cable to the HDMI port on the computer.

  • Page 49: Setting Up Hdmi Audio

    From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. On the Playback tab, click Speakers / HP. Click Set Default, and then click OK. Using video...

  • Page 50: Navigating The Screen

    Navigating the screen You can navigate the computer screen in the following ways: Touch gestures ● Keyboard and mouse ● Touch gestures can be used on your computer's TouchPad or on a touch screen (select models only). NOTE: An external USB mouse (purchased separately) can be connected to one of the USB ports on the keyboard dock.

  • Page 51: Tapping

    Tapping To make an on-screen selection, use the tap function on the TouchPad. Point to an item on the screen, and then tap one finger on the TouchPad zone to make a ● selection. Double-tap an item to open it. Using the TouchPad and gestures...

  • Page 52: Scrolling

    Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or ● right. 2-finger pinch zoom 2-finger pinch zoom allows you to zoom out or in on images or text. Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers ●...

  • Page 53: Finger Click

    2-finger click 2-finger click allows you to make menu selections for an object on the screen. NOTE: Using 2-finger click is the same action as using right-click with the mouse. Place two fingers on the TouchPad zone and press down to open the options menu for the ●...

  • Page 54: Flicking (Select Models Only)

    Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, ● down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps.

  • Page 55: Left-Edge Swipe

    Left-edge swipe The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. Swipe your finger gently from the left edge of the TouchPad. ● Top-edge swipe The top-edge swipe displays app command options that allow you to customize apps. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app.

  • Page 56: Using The Keyboard And Mouse

    The keyboard dock action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS). See Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 63 for instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of the screen.

  • Page 57: Using Windows Shortcut Keys

    Icon Description Mutes or restores speaker sound. Decreases speaker volume incrementally as long as you hold down the key. Increases speaker volume incrementally as long as you hold down the key. Plays the previous track of an audio CD or the previous section of a DVD or a BD. Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD.

  • Page 58: Managing Power

    Managing power Your computer can operate on either battery power or external power. When the computer is running on battery power only and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports an optimal power plan to manage how your computer uses and conserves power so that computer performance is balanced with power conservation.

  • Page 59: Manually Initiating And Exiting Sleep

    Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways: Close the display. ● From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the ● charms. Click Settings, click the Power icon, and then click Sleep. To exit Sleep: Briefly press the power button.

  • Page 60: Using The Power Meter And Power Settings

    To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Check in Help and Support. To access battery information, from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. If Battery Check indicates that your battery should be replaced, contact support.

  • Page 61: Conserving Battery Power

    ● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. ● Resolving a low battery level when no power source is available Save your work and shut down the computer.

  • Page 62: Running On External Ac Power

    To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to external AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are onboard aircraft.

  • Page 63: Refreshing Your Software Content With Intel Smart Connect Technology (Select Models Only)

    If the power lights turn , the AC adapter is working properly. ● If the power lights remain , check the connection from the AC adapter to the computer ● and the connection from the AC adapter to the AC outlet to be sure that the connections are secure.
  • Page 64 If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: To shut down the unresponsive tablet: Press both the Windows key and the power button at the same time. ●...

  • Page 65: Maintaining Your Computer

    Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer.

  • Page 66: Using Disk Cleanup

    Follow the on-screen instructions. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your computer. Technology is always changing, and updating programs and drivers allows your computer to run the latest technology available.

  • Page 67: Cleaning Procedures

    Fibrous materials, such as paper towels, can scratch the computer. Over time, dirt particles and cleaning agents can get trapped in the scratches. Cleaning procedures Follow the procedures in this section to safely clean your computer. WARNING! To prevent electric shock or damage to components, do not attempt to clean your computer while it is turned on.
  • Page 68 Turn off and then disconnect all external devices. ◦ Shut down the computer. ◦ Take along a backup of your information. Keep the backup separate from the computer. ● When traveling by air, carry the computer as hand luggage; do not check it in with the rest of ●...

  • Page 69: Securing Your Computer And Information

    Several types of passwords can be set. For example, when you set up your computer for the first time, you were asked to create a user password to secure your computer. Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer.

  • Page 70: Setting Windows Passwords

    TPM settings in Setup Utility. For information on changing Setup Utility settings, see Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page The following table describes the TPM settings in Setup Utility. Chapter 8 Securing your computer and information...

  • Page 71: Using Internet Security Software

    An antivirus program may be preinstalled on your computer. It is strongly recommended that you use the antivirus program of your choice in order to fully protect your computer. For more information about computer viruses, from the Start screen, type support, and then select the HP Support Assistant app. Using Internet security software...

  • Page 72: Using Firewall Software

    Change settings, and then follow the on-screen instructions. Installing HP and third-party software updates HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/support. At this location, you can also register to receive automatic update notifications when they become available.

  • Page 73: Using Setup Utility (Bios) And Hp Pc Hardware Diagnostics (Uefi)

    Updated versions of the BIOS may be available on the HP website. SoftPaqs Most BIOS updates on the HP website are packaged in compressed files called Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 74: Downloading A Bios Update

    Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.

  • Page 75: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    The BIOS searches three places for the diagnostic tools, in the following order: Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page Hard drive...

  • Page 76: Backing Up, Restoring, And Recovering

    After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.

  • Page 77: Restore And Recovery

    From the Start screen, type recovery, select HP Recovery Manager, select Drivers and Applications Reinstall, and then follow the on-screen instructions. If you want to reset your computer using a minimized image, you can choose the HP Minimized ● Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media.

  • Page 78: Recovering Using Hp Recovery Manager

    If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery ● media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager ●...

  • Page 79: Using Hp Recovery Media To Recover

    Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly.

  • Page 80: Specifications

    DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform.

  • Page 81: Electrostatic Discharge

    12 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
  • Page 82 36 configuring audio for HDMI 39 using 47 audio-in (microphone) jacks 6, connecting to a WLAN 30 HP and third-party software 18, 32, 34 corporate WLAN connection 30 updates, installing 62 audio-out (headphone) jacks 6, critical battery level 51...
  • Page 83 66 left-edge swipe 24 system 68 tablet release latch, identifying lights USB flash drive 69 AC adapter 18 using HP Recovery media 67 tablet screen brightness 20 caps lock 13 recovery media tablet settings, changing 19 mute 13 creating 66...
  • Page 84 unresponsive system 53 USB 3.0 port, identifying 18 USB 3.0 ports, identifying 34 using external AC power 52 using passwords 59 video 37 volume button, identifying 7, 32 warranty period 19 webcam 35 webcam light, identifying 9, 34 webcam, identifying 7, 9, 33, 34 Windows File History 67 restoring files 67...

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