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HP Elite x2 1011 G1 Maintenance And Service Manual
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HP Elite x2 1011 G1 Maintenance And Service Manual

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HP Elite x2 1011 G1
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

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  • Page 1 HP Elite x2 1011 G1 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
  • Page 2 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3 Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
  • Page 4 Safety warning notice...

  • Page 5: Table Of Contents

    Packaging and transporting guidelines ................. 29 Workstation guidelines ................29 5 Removal and replacement procedures – slate ....................31 Unlocking the device and disabling Always On Remote Management (select HP devices only) ....... 31 Display panel assembly ............................32 Battery ................................. 36 WLAN module ..............................
  • Page 6 Fingerprint reader board cable ........................... 84 Kickstand ................................85 Hinge assembly ..............................86 7 Slate Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 8 .......... 88 Using Slate Setup ..............................88 Starting Slate Setup .......................... 88 Navigating and selecting in Slate Setup ................... 88 Restoring factory settings in Slate Setup ..................
  • Page 7 Entering MultiBoot Express preferences ............... 93 Using HP PC Hardware Diagnostics (UEFI) (select models only) ................ 93 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ..........94 8 Specifications ............................. 95 9 Backup and recovery – Windows 8 ......................... 96 Backing up your information ..........................
  • Page 8 Index ................................114 viii...

  • Page 9: Product Description

    Product description Category Description Product Name HP Elite x2 1011 G1 ● Processor Intel® Core™ i7 M-5Y71 processor ● Intel Core i5 M-5Y51 processor ● Intel Core i3 M-5Y10c processor Chipset Intel soldered-on chipset (SoC) Graphics Intel HD unified memory architecture (UMA) Graphics Panel 11.6-in, TouchScreen, full-high definition (FHD), BrightView (BV), (1920×1080), in-plane switching...
  • Page 10 Glass with chemical etched surface ● Supports two-way scroll ● Gestures enabled by default: 2-finger scrolling, 2-finger zoom (pinch) Power requirements Support for 65-W HP Smart adapter (non-PFC, 3-wire) and 45-W HP Smart adapter (non-PFC, RC, 3- wire) AC adapters Chapter 1 Product description...
  • Page 11 Category Description Support for the following batteries: Keyboard base: 6-cell, 21-WHr, 0.95-AHr, LI battery (includes cable) Slate: 2-cell, 33-WHr, 4.56-AHr, LI battery (includes cable) Security Fingerprint reader Trusted Platfom Module (TPM) 1.2 / 2.0 (Infineon, soldered) Integrated Smart card reader (active) Full-volume encryption Preboot authentication (password, smart card) Operating system...
  • Page 12 Category Description ● Windows 8 Multi-language 64-bit ● Windows 8 Professional 64-bit ● Windows 7 Enterprise 64-bit ● Windows 7 Enterprise 32-bit ● Windows 7 Professional 32-bit Serviceability End user replaceable parts: AC adapter Chapter 1 Product description...

  • Page 13: External Component Identification

    For information on using the webcam, select Start > All Programs > Communication and Chat > HP Webcam. Camera flash Provides light for rear-facing webcam photos. Rotate lock button When the slate is on, press the rotate lock button to lock the autorotate feature of the display.
  • Page 14 Item Component Description Docking/adapter port Connects the slate to the keyboard, or as a slate only, connects an optional adapter. (10) Audio-out (headphone)/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone.
  • Page 15 Item Component Description NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your slate to resume quickly from inactivity. To learn more about your power settings, see your power options. From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of applications.

  • Page 16: Slate Display Components

    Records video and captures photographs. Some models allow you to video conference and chat online using streaming video. For information on using the webcam, select Start > All Programs > Communication and Chat > HP WebCam. WiGig antenna* Sends and receives wireless signals. Ambient light sensor Automatically adjusts the display brightness based on the lighting conditions in your environment.

  • Page 17: Keyboard Base

    Keyboard base Item Component Description Alignment posts (2) Align and attach the slate to the keyboard. Docking connector Connects the slate to the keyboard. CAUTION: To prevent damage to the docking connector, do not touch the connector when the slate is detached from the keyboard.

  • Page 18: Keys

    Keys Item Component Description Displays system information when pressed in combination with the key. Function keys Execute frequently used system functions when pressed in combination with the key. NOTE: Function keys do not display or function from the on-screen slate keyboard. num lock Turns the embedded numeric keypad on and off when pressed in combination with the...

  • Page 19: Lights

    Lights Item Component Description Caps lock light On: Caps lock is on, which switches the keys to all capital letters. ● TouchPad light On: The TouchPad is off. ● Off: The TouchPad is on. ● Mute light Amber: Slate sound is off. ●...

  • Page 20: Touchpad

    TouchPad Item Component Description TouchPad zone Moves the pointer and selects or activates items on the screen. Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Chapter 2 External component identification...

  • Page 21: Left Side

    Left side Item Component Description Volume button Controls speaker volume on the slate. ● To increase speaker volume, press the + edge of the button. ● To decrease speaker volume, press the – edge of the button. LCD rotation lock button Locks orientation of the display, preventing automatic rotation.

  • Page 22: Right Side

    Right side Item Component Description Internal microphone Records sound. ● Power button When the slate is off, press the button to turn on the slate. ● When the slate is on, press the button briefly to initiate Sleep. ● When the slate is in the Sleep state, press the button briefly to exit Sleep.
  • Page 23 Item Component Description SIM/SD card release access A pinhole for use in ejecting the door covering the SIM and SD card slots. USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Standard USB ports will not charge all USB devices or will charge using a low current.

  • Page 24: Illustrated Parts Catalog

    NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your slate, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the product name, serial number, product number,...

  • Page 25: Slate Major Components

    Slate major components Item Component Spare part number 11.6-in, TouchScreen display panel assembly: FHD, BV, (1920×1080), IPS, 50% CG, typical brightness 400 nits, eDP 1.3, ultra-slim 793736-001 with digitizer FHD, BV, (1920×1080), IPS, 50% CG, typical brightness 400 nits, eDP 1.3, ultra-slim 804352-001 without digitizer HD, BV, (1366×768), IPS, 50% CG, typical brightness 400 nits, eDP 1.2, ultra-slim...
  • Page 26 The volume button board cable is included in the Slate Cable Kit, spare part number 793721-001. Fan (includes cable) 793735-001 WWAN module: HP hs3110 HSPA+ Mobile Broadband 748599-005 HP lt4112 LTE/HSPA+ 4G Mobile Broadband 740011-005 HP lt4225 LTE/EV-DO Gobi 4G Module 736676-005 HP lt4226 LTE/HSPA+ Gobi 4G Module 736675-005 (10) WLAN module: Intel Tri Band Wireless-AC 17265 802.11a/b/g/n/ac 2×2 and Bluetooth 4.0 + WiGig...
  • Page 27 Item Component Spare part number Equipped with an Intel Core i5 M-5Y51 processor, 8.0-GB of system memory, 805070-601 and the Windows 8 Professional operating system Equipped with an Intel Core i5 M-5Y51 processor, 8.0-GB of system memory, 805070-501 and the Windows 8 Standard operating system Equipped with an Intel Core i5 M-5Y51 processor, 8.0-GB of system memory, and a non- 805070-001 Windows 8 operating system...
  • Page 28 Item Component Spare part number For use in Japan 806251-001 For use in North America 805067-001 (23) Docking connector board 793731-001 NOTE: The docking connector board spare part kit does not include the docking connector board cable. The docking connector board cable is included in the Slate Cable Kit, spare part number 793721-001.

  • Page 29: Keyboard Base

    Keyboard base Item Description Spare part number Keyboard (includes keyboard cable and keyboard backlight cable): For use in Belgium 793738-A41 For use in Brazil 793738-201 For use in Bulgaria 793738-261 For use in Canada 793738-DB1 For use in the Czech Republic and Slovakia 793738-FL1 For use in Denmark 793738-081...
  • Page 30 Item Description Spare part number For use in Greece 793738-151 For use in Hungary 793738-211 For use in Iceland 793738-DD1 For use in India 793738-D61 For use in Israel 793738-BB1 For use in Italy 793738-061 For use in Japan 793738-291 For use in Latin America 793738-161 For use in the Netherlands...

  • Page 31: Miscellaneous Parts

    Rubber Kit (not illustrated, includes bottom cover rubber feet) 804348-001 Miscellaneous parts Component Spare part number AC adapter: 65-W HP Smart adapter (non-PFC, 3-wire) 693716-001 45-W HP Smart adapter (non-PFC, RC, 3-wire) 742436-001 Bracket Kit: For use on the keyboard base, includes: 793712-001 ● Connector board cable ●...
  • Page 32 Component Spare part number ● Front-facing webcam cable ● Rear-facing webcam cable ● TouchScreen cable ● Volume button board cable Digitizer pen 804346-001 Travel keyboard: For use in Belgium 800577-A41 For use in Brazil 800577-201 For use in Bulgaria 800577-261 For use in the Czech Republic and Slovakia 800577-FL1 For use in Denmark...
  • Page 33 Component Spare part number For use in Thailand 800577-281 For use in Turkey 800577-141 For use in the United Kingdom and Singapore 800577-031 For use in the United States 800577-001 Plastics Kit for use on the slate, includes: 804347-001 ● Power button actuator ●...
  • Page 34 Component Spare part number For use in Israel 755530-BB1 For use in Italy 755530-061 For use in Japan 755530-291 For use in North America 755530-001 For use in the People's Republic of China 755530-AA1 For use in South Africa 755530-AR1 For use in South Korea 755530-AD1 For use in Switzerland...

  • Page 35: Removal And Replacement Preliminary Requirements

    Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
  • Page 36 An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the slate when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them.

  • Page 37: Packaging And Transporting Guidelines

    Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
  • Page 38 Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times.

  • Page 39: Removal And Replacement Procedures - Slate

    PIN is not available, the entire system board must be replaced. Before returning the device for service, be sure to unlock the device using the PIN from the HP Touchpoint Manager website (http://www.hptouchpointmanager.com), and also disable the AORM feature in HP Slate Setup.

  • Page 40: Display Panel Assembly

    Display panel assembly Description Spare part number 11.6-in, TouchScreen, FHD, BV, (1920×1080), IPS, 50% CG, typical brightness 400 nits, eDP 1.3, ultra- 793736-001 slim with digitizer display panel assembly 11.6-in, TouchScreen, FHD, BV, (1920×1080), IPS, 50% CG, typical brightness 400 nits, eDP 1.3, ultra- 804352-001 slim without digitizer display panel assembly 11.6-in, TouchScreen, HD, BV, (1366×768), IPS, 50% CG, typical brightness 400 nits, eDP 1.2, ultra-slim...
  • Page 41 Lift the bottom edge (4) of the display panel assembly until it separates from the bottom cover. Release the zero insertion force (ZIF) connector (1) to which the TouchScreen board cable is attached, and then disconnect the TouchScreen board cable from the system board. Release the adhesive strip (2) that secures the display panel cable connector to the system board.
  • Page 42 Remove the display panel assembly (5). CAUTION: Before turning the display panel upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel assembly. If it is necessary to replace the display panel cable: Turn the display panel assembly upside down with the docking connector toward you.
  • Page 43 Remove the display panel cable (3). The display panel cable is available using spare part number 804344-001. Reverse this procedure to reassemble and install the display panel assembly. Display panel assembly...

  • Page 44: Battery

    WARNING! To reduce potential safety issues, use only the battery provided with the slate, a replacement battery provided by HP, or a compatible battery purchased from HP. CAUTION: Removing a battery that is the sole power source for the slate can cause loss of information.

  • Page 45: Wlan Module

    Reverse this procedure to install the battery. WLAN module Description Spare part number Intel Tri Band Wireless-AC 17265 802.11a/b/g/n/ac 2×2 and Bluetooth 4.0 + WiGig Combo Adapter 806724-005 Intel Dual Band Wireless-AC 7265 802.11a/b/g/n/ac 2×2 WiFi and Bluetooth 4.0 Combo Adapter 756749-005 Intel Dual Band Wireless-AN 7265 802.11a/b/g/n 2×2 and Bluetooth 4.0 Combo Adapter 756748-005...
  • Page 46 Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the WLAN module terminals, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.

  • Page 47: Wwan Module

    WWAN module Description Spare part number HP hs3110 HSPA+ Mobile Broadband 748599-005 HP lt4112 LTE/HSPA+ 4G Mobile Broadband 740011-005 HP lt4225 LTE/EV-DO Gobi 4G Module 736676-005 HP lt4226 LTE/HSPA+ Gobi 4G Module 736675-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the slate by the governmental agency that regulates wireless devices in your country or region.
  • Page 48 Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WWAN antenna cables are not connected to the WWAN module terminals, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module.

  • Page 49: Speakers

    Speakers Description Spare part number Speakers (include left and right speakers and cables) 793729-001 Before removing the speakers, follow these steps: Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system.

  • Page 50: Vibrator Module

    Vibrator module Description Spare part number Vibrator module (includes left and right vibrator modules and cables) 793730-001 Before removing the vibrator module, follow these steps: Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system.

  • Page 51: Fan

    Description Spare part number Fan (includes cable) 793735-001 NOTE: To properly ventilate the slate, allow at least 7.6 cm (3 in) of clearance on the left side of the slate. The slate uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.

  • Page 52: Volume Button Board

    Remove the fan (3). Reverse this procedure to install the fan. Volume button board Description Spare part number Volume button board 793733-001 NOTE: The volume button board spare part kit does not include the volume button board cable. The volume button board cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the volume button board, follow these steps: Shut down the slate.
  • Page 53 Release the ZIF connector (1) to which the volume button board cable is attached, and then disconnect the volume button board cable from the system board. Remove the three Phillips PM1.5×2.3 screws (2) that secure the volume button board to the bottom cover.

  • Page 54: Docking Connector Board

    Docking connector board Description Spare part number Docking connector board 793731-001 NOTE: The docking connector board spare part kit does not include the docking connector board cable. The docking connector board cable is included in the Slate Cable Kit, spare part number 793721-001.
  • Page 55 Remove the right alignment post connector bracket (6). The alignment post connector brackets and the docking connector board bracket are included in the Table Bracket Kit, spare part number 793712-001. Release the docking connector board (1) and audio jack board by sliding them back until they clear the bottom edge of the bottom cover.

  • Page 56: Audio Jack Board

    Release the ZIF connector (3) to which the docking connector board cable is attached, and then disconnect the docking connector board cable from the docking connector board. Remove the docking connector board, audio jack board, and audio jack board cable. Reverse this procedure to install the docking connector board.

  • Page 57: System Board

    Remove the audio jack board (2) and cable. Reverse this procedure to install the audio jack board and cable. System board Description Spare part number Equipped with an Intel Core i7 M-5Y71 processor, 8.0-GB of system memory, and the Windows 8 805071-601 Professional operating system Equipped with an Intel Core i7 M-5Y71 processor, 8.0-GB of system memory, and the Windows 8...
  • Page 58 Description Spare part number Equipped with an Intel Core i3 M-5Y10c processor, 4.0-GB of system memory, and the Windows 8 805068-601 Professional operating system Equipped with an Intel Core i3 M-5Y10c processor, 4.0-GB of system memory, and the Windows 8 805068-501 Standard operating system Equipped with an Intel Core i3 M-5Y10c processor, 4.0-GB of system memory, and a non-Windows 8...
  • Page 59 Detach the rear-facing webcam (4) from the bottom cover. (The rear-facing webcam is attached to the bottom cover with double-sided adhesive.) Release the ZIF connector (1) to which the volume button board cable is attached, and then disconnect the volume button board cable from the volume button board. Detach the RTC battery (2) from the bottom cover.
  • Page 60 Release the adhesive strip (4) that secures the docking connector board cable to the system board. Chapter 5 Removal and replacement procedures – slate...
  • Page 61 Remove the six Phillips PM1.5×2.3 screws that secure the system board to the bottom cover. Flip the system board (1) up and forward so that it rests upside down in the bottom cover. Release the ZIF connector (2) to which the docking connector board cable is attached, and then disconnect the docking connector board cable from the system board.
  • Page 62 When the system board has been installed, make sure the power switch (1) engages with the notch (2) built into the power button actuator. Reverse this procedure to install the system board. Chapter 5 Removal and replacement procedures – slate...

  • Page 63: Volume Button Board Cable

    Volume button board cable NOTE: The volume button board cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the volume button board cable, follow these steps: Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system.

  • Page 64: Rtc Battery

    RTC battery Description Spare part number RTC battery (includes cable and double-sided adhesive) 793723-001 Before removing the RTC battery, follow these steps: Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system.

  • Page 65: Solid-State Drive

    Reverse this procedure to install the RTC battery. Solid-state drive Description Spare part number 512-GB, M2, SATA-3 solid-state drive 811391-001 256-GB, M2, SATA-3 793709-001 256-GB, M2, SATA-3 solid-state drive supporting TLC 811793-001 256-GB, M2, SATA-3, SED solid-state drive supporting Opal 2 810987-001 180-GB, M2, SATA-3 811389-001...
  • Page 66 Remove solid-state drive (2). Reverse this procedure to install the solid-state drive. Chapter 5 Removal and replacement procedures – slate...

  • Page 67: Heat Sink

    Heat sink Description Spare part number Heat sink (includes replacement thermal material) 793726-001 Before removing the heat sink, follow these steps: Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system.
  • Page 68 Remove the heat sink (2). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Thermal paste is used on the processor (1) and the heat sink section (2) that services it.

  • Page 69: Rear-Facing Webcam

    Rear-facing webcam NOTE: The rear-facing webcam is included in the Webcam Kit, spare part number 793724-001. The rear-facing webcam spare part kit does not include the rear-facing webcam cable. The rear-facing webcam cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the rear-facing webcam, follow these steps: Shut down the slate.

  • Page 70: Front-Facing Webcam

    Front-facing webcam NOTE: The front-facing webcam is included in the Webcam Kit, spare part number 793724-001, and includes double-sided adhesive. The front-facing webcam spare part kit does not include the front-facing webcam cable. The front-facing webcam cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the front-facing webcam, follow these steps: Shut down the slate.
  • Page 71 Remove the front-facing webcam (3) and cable. Reverse this procedure to install the front-facing webcam. Front-facing webcam...

  • Page 72: Wwan Antenna

    WWAN antenna NOTE: The WWAN auxiliary and main antennas are included in the Antenna Kit, using the following spare part numbers: ● 805065-001 – For use in African, European, and Middle Eastern countries and regions ● 806251-001 – For use in Japan ●...
  • Page 73 Release the WWAN main antenna (2) transceiver and cable. Detach the WWAN auxiliary antenna transceiver (1) from the bottom cover. (The WWAN auxiliary antenna transceiver is attached to the bottom cover with double-sided adhesive.) Release the WWAN auxiliary antenna cable from the retention tabs (2) built into the bottom cover. WWAN antenna...
  • Page 74 Release the WWAN auxiliary antenna (3) transceiver and cable. Reverse this procedure to install the WWAN antenna. Chapter 5 Removal and replacement procedures – slate...

  • Page 75: Wlan Antenna

    WLAN antenna NOTE: The WLAN main antenna is included in the Antenna Kit, using the following spare part numbers: ● 805065-001 – For use in African, European, and Middle Eastern countries and regions ● 806251-001 – For use in Japan ●...

  • Page 76: Wigig Antenna

    Reverse this procedure to install the WLAN antenna. WiGig antenna Description Spare part number WiGig antenna (includes WiGig antenna cable and transceiver) 805066-001 Before removing the WiGig antenna, follow these steps: Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system.

  • Page 77: Docking Connector Board Cable

    Remove the WiGig antenna (3) cable and transceiver. Reverse this procedure to install the WiGig antenna. Docking connector board cable NOTE: The docking connector board cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the docking connector board cable, follow these steps: Shut down the slate.
  • Page 78 Remove the docking connector board cable (2). Reverse this procedure to install the docking connector board cable. Chapter 5 Removal and replacement procedures – slate...

  • Page 79: Removal And Replacement Procedures - Keyboard Base

    Make special note of each screw size and location during removal and replacement. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your keyboard base, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Bottom cover...

  • Page 80: Keyboard Base Battery

    Remove the bottom cover (2). Reverse this procedure to install the bottom cover. Keyboard base battery Description Spare part number Battery, 6-cell, 21-WHr, 0.95-AHr, LI (includes cable) 750550-005 Before removing the keyboard base battery, follow these steps: Shut down the keyboard base. If you are unsure whether the keyboard base is off or in Hibernation, turn the keyboard base on, and then shut it down through the operating system.

  • Page 81: Power Connector Cable

    Remove the keyboard base battery (3). Reverse this procedure to install the keyboard base battery. Power connector cable Description Spare part number Power connector cable 793714-001 Before removing the power connector cable, follow these steps: Shut down the keyboard base. If you are unsure whether the keyboard base is off or in Hibernation, turn the keyboard base on, and then shut it down through the operating system.

  • Page 82: Keyboard

    Disconnect the power connector cable (1) from the keyboard base system board. Remove the two Phillips PM2.0×3.6 screws (2) that secure the power connector cable bracket to the top cover. Remove the power connector cable bracket (3). The power connector cable bracket is included in the Keyboard Base Bracket Kit, spare part number 793728-001.
  • Page 83 For use in country or region: Spare part number: For use in country or region: Spare part number: For use in France 793738-051 For use in Slovenia 793738-BA1 For use in Germany 793738-041 For use in South Korea 793738-AD1 For use in Greece 793738-151 For use in Spain 793738-071...
  • Page 84 Insert a case utility tool (4) or similar thin, plastic tool into the keyboard release hole and press on the back of the keyboard. NOTE: When releasing the keyboard, make sure the keyboard backlight cable (5) and the keyboard cable (6) route cleanly through the openings in the top cover. Turn the keyboard base right side up with the front edge toward you.

  • Page 85: Fingerprint Reader Board

    Fingerprint reader board Description Spare part number Fingerprint reader board 793713-001 NOTE: The fingerprint reader board spare part kit does not include the fingerprint reader board cable. The fingerprint reader board cable is included in the Keyboard Base Cable Kit, spare part number 793721-001.

  • Page 86: Touchpad

    Remove the fingerprint reader board (4). Reverse this procedure to install the fingerprint reader board. TouchPad Description Spare part number TouchPad (includes cable) 793720-001 Before removing the TouchPad, follow these steps: Shut down the keyboard base. If you are unsure whether the keyboard base is off or in Hibernation, turn the keyboard base on, and then shut it down through the operating system.

  • Page 87: Smart Card Reader Board

    Remove the TouchPad (3). Reverse this procedure to install the TouchPad. Smart card reader board Description Spare part number Smart card reader board 793711-001 NOTE: The smart card reader board spare part kit does not include the smart card reader board cable. The smart card reader board cable is included in the Keyboard Base Cable Kit, spare part number 793721-001.

  • Page 88: Connector Board

    Remove the five Phillips PM1.5×2.7 screws (3) that secure the smart card reader board to the top cover. Remove the smart card reader board (4). Reverse this procedure to install the smart card reader board. Connector board Description Spare part number Connector board (includes USB port and DisplayPort) 804350-001 NOTE:...

  • Page 89: Keyboard Base System Board

    Release the ZIF connector (1) to which the smart card reader board cable is attached, and then disconnect the smart card reader board cable from the keyboard base connector board. Release the ZIF connector (2) to which the connector board cable is attached, and then disconnect the connector board cable from the keyboard base system board.
  • Page 90 Remove the bottom cover (see Bottom cover on page 71). Remove the keyboard base battery (see Keyboard base battery on page 72). Remove the keyboard base system board: Disconnect the fingerprint reader board cable from the LIF connector (1) on fingerprint reader board. Detach the fingerprint reader board cable (2) from the top cover.
  • Page 91 Release the ZIF connector (5) to which the connector board cable is attached, and then disconnect the connector board cable from the keyboard base system board. Remove the two Phillips PM2.0×2.5 broad head screws (1) that secure the keyboard base system board to the top cover.

  • Page 92: Fingerprint Reader Board Cable

    Remove the keyboard base system board (5) by sliding it up and to the right at an angle. Reverse this procedure to install the keyboard base system board. Fingerprint reader board cable NOTE: The fingerprint reader board cable is included in the Keyboard Base Cable Kit, spare part number 793721-001.

  • Page 93: Kickstand

    Remove the fingerprint reader board cable (2). The fingerprint reader board cable is included in the Keyboard Base Cable Kit, spare part number 793721-001. Reverse this procedure to install the fingerprint reader board cable. Kickstand Description Spare part number Kickstand (includes rubber feet) 793715-001 Kickstand Hinge Kit 793716-001...

  • Page 94: Hinge Assembly

    Remove the kickstand (2). Reverse this procedure to install the kickstand. Hinge assembly Description Spare part number Hinge assembly (includes left and right cables) 793717-001 Before removing the hinge assembly, follow these steps: Shut down the keyboard base. If you are unsure whether the keyboard base is off or in Hibernation, turn the keyboard base on, and then shut it down through the operating system.
  • Page 95 Remove the two Phillips PM2.0×2.5 broad head screws (4) that secure the hinge assembly to the top cover. Remove the hinge assembly (5). Reverse this procedure to install the hinge assembly. Hinge assembly...

  • Page 96: Slate Setup (Bios), Multiboot, And Hp Pc Hardware Diagnostics (Uefi) - Windows 8

    To exit Slate Setup menus without saving your changes: Click the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. – or – Chapter 7 Slate Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 8...

  • Page 97: Restoring Factory Settings In Slate Setup

    Select Main > Ignore Changes and Exit, and then follow the on-screen instructions. ● To save your changes and exit Slate Setup menus: Click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. –...

  • Page 98: Updating The Bios

    BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are revealed, follow these steps: Chapter 7 Slate Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 8...

  • Page 99: Synchronizing The Slate And Keyboard

    Select Start > Slate. Click your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins.

  • Page 100: Choosing Multiboot Preferences

    Press f9. Use a pointing device, the arrow keys, or touch the screen to select a boot device, then press enter. Chapter 7 Slate Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 8...

  • Page 101: Setting A Multiboot Express Prompt

    To start HP PC Hardware Diagnostics UEFI: Turn on or restart the slate, quickly press esc, and then press f2. After pressing f2, the BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order:...

  • Page 102: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device

    Select your slate model, and then select your operating system. In the Diagnostic section, click HP UEFI Support Environment. – or – Click Download, and then select Run. Chapter 7 Slate Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 8...

  • Page 103: Specifications

    Specifications Metric U.S. Slate dimensions Width 29.80 cm 11.73 in Depth 19.27 cm 7.59 in Height 1.07 cm 0.42 in Weight 0.82 kg 1.80 lbs System (slate and keyboard base) dimensions Width 29.80 cm 11.73 in Depth 20.42 cm 8.04 in Height 2.08 cm 0.82 in...

  • Page 104: Backup And Recovery - Windows 8

    For detailed instructions on various backup and restore options, perform a search for these topics in Windows Help and Support. In case of system instability, HP recommends that you print the recovery procedures and save them for later use. NOTE: Windows includes the User Account Control feature to improve the security of your slate.

  • Page 105: Using The Windows Recovery Tools

    Using the Windows recovery tools To recover information you previously backed up, see Windows Help and Support for steps on restoring files and folders. To recover your information using Automatic Repair, follow these steps: CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the slate are permanently removed.

  • Page 106: Using F11 Recovery Tools

    The recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

  • Page 107: Using Windows Refresh Or Windows Reset

    For more information on these features, see Windows Help and Support. Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted or deleted from the system. From the Start screen, type HP Software Setup.

  • Page 108: 10 Statement Of Volatility

    The steps below will remove personal data from the notebook PC, including the nonvolatile memory found in Intel-based and AMD-based system boards. Some of these steps are disclosed in the Maintenance and Service Guides available for HP PC products available on the product support pages at www.hp.com.
  • Page 109 Remove and retain the storage drive or clear the contents of the drive. Hard Disk Drive (HDD) Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application that, ideally, is U.S. Department of Defense (DOD) 5220.22-M approved.

  • Page 110: Non-Volatile Memory Usage

    Code is updated writing data to battery when the system this memory and management). BIOS is updated. is available on the HP website. Writing data to this ROM in an inappropriate manner can render the PC nonfunctional. DIMM Serial 256 Bytes per...
  • Page 111 Non Volatile Amount (Size) Does this Does this What is the How is data How is this Memory Type memory store memory retain purpose of this input into this memory write customer data? data when memory? memory? protected? power is removed? input using the render the PC...

  • Page 112: Questions And Answers

    Fingerprint 512 KBytes flash Stores By enrolling in Only a digitally reader fingerprint HP ProtectTools signed templates. Security application can Manager. make the call to write to the flash. Questions and answers How can the BIOS settings be restored (returned to default settings)? Turn on or restart the slate and press when prompted near the bottom of the display.
  • Page 113 What is meant by “Restore the nonvolatile memory found in Intel-based system boards?” This relates to clearing the Real Time Clock (RTC) CMOS memory that contains PC configuration data. Does resetting the CMOS configuration memory return the PC back to factory defaults? The process of resetting the CMOS will return certain system settings to factory default but will not reset many of the system data and configuration defaults to their default settings.

  • Page 114: 11 Backup And Recovery - Windows 7

    11 Backup and recovery – Windows 7 Your slate includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your slate to a proper working state, all with simple steps. This section provides information about the following processes: ●...

  • Page 115: Creating Recovery Media

    HP Recovery Disc Creator can create two kinds of recovery DVDs: ● Windows 7 operating system DVD—Installs the operating system without additional drivers or applications. ● Driver Recovery DVD—Installs specific drivers and applications only, in the same way that the HP Software Setup utility installs drivers and applications.

  • Page 116: Performing A System Recovery

    To create a backup using Windows Backup and Restore: NOTE: The backup process may take over an hour, depending on file size and the speed of the slate. Select Start > All Programs > Maintenance > Backup and Restore. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create system repair media (select models only).

  • Page 117: Using F11 Recovery Tools (Select Models Only)

    Windows 7 operating system DVD to reboot the slate and repair the operating system. To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/...
  • Page 118 To initiate recovery using a Windows 7 operating system DVD: NOTE: This process takes several minutes. If possible, back up all personal files. Restart the slate, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads.

  • Page 119: 12 Power Cord Set Requirements

    12 Power cord set requirements The wide-range input feature of the slate permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the slate meets the requirements for use in the country or region where the equipment is purchased.
  • Page 120 Country/region Accredited agency Applicable note number South Korea Sweden CEMKO Switzerland Taiwan BSMI The United Kingdom The United States The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

  • Page 121: 13 Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/...
  • Page 122 Index buttons DisplayPort 15 AC adapter, spare part numbers 23 left TouchPad 12 docking connector 9 AC adapter/battery light 15 power 6, 14 docking connector board adapter port 6 right TouchPad 12 removal 46 alignment post 9 rotate lock 5 spare part number 20, 46 alignment post connector 5 volume 5, 13...
  • Page 123 2 removal 86 TouchPad 11 primary storage, product spare part number 23, 86 webcam 8 description 1 HP Recovery Disc Creator, using wireless 11 processor, product description 1 product description HP Recovery partition audio 1 memory card 6 checking for presence 109...
  • Page 124 recovery tools 106 speakers Windows recovery tools, Windows 108 location 8 Refresh 99 recovery, system 108 removal 41 Reset 99 refresh 99 spare part number 19, 41 Windows 7 operating system DVD release latch 9 Startup Repair, using 108 creating 106 removal/replacement procedures system board using for restore 109...

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