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HP ProLiant XL220a Gen8 v2 User Manual
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HP ProLiant XL220a Gen8 v2 User Manual

HP ProLiant XL220a Gen8 v2 User Manual

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HP ProLiant XL220a Gen8 v2 Server

User Guide

Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 752048-001
June 2014
Edition: 1

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Summary of Contents for HP ProLiant XL220a Gen8 v2

  • Page 1: User Guide

    User Guide Abstract This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

  • Page 3: Table Of Contents

    Contents Component identification ....................... 6 Front panel components ..........................6 Front panel LEDs and buttons ......................... 7 System board components ..........................8 DIMM slot locations ..........................9 System maintenance switch ......................... 9 Drive numbering ............................10 Hot-plug drive LED definitions ........................10 Operations..........................
  • Page 4 Drivers ............................49 Software and firmware ........................49 Version control ..........................49 HP operating systems and virtualization software support for ProLiant servers ......... 50 HP Technology Service Portfolio ......................50 Change control and proactive notification ..................50 Troubleshooting .......................... 51 Troubleshooting resources ...........................
  • Page 5 Specifications ..........................58 Environmental specifications ........................58 Server specifications ........................... 58 Support and other resources ......................59 Before you contact HP ..........................59 HP contact information ..........................59 Customer Self Repair ..........................59 Acronyms and abbreviations ......................67 Documentation feedback ......................71 Index ............................

  • Page 6: Component Identification

    Component identification Front panel components Item Description Drive bay 2 (node 1) Drive bay 1 (node 1) SUV connector (node 1) SUV connector (node 2) Drive bay 2 (node 2) Drive bay 1 (node 2) Server release lever Server release latch Serial label pull tab Component identification 6...

  • Page 7: Front Panel Leds And Buttons

    Front panel LEDs and buttons Item Description Status NIC 1 LED (node 1) Solid green = Link to network Flashing green (1 Hz/cycle per sec) = Network active Off = No network activity Health LED (node 1) Solid green = Normal Flashing amber = System degraded Flashing red (1 Hz/cycle per sec) = System critical Fast-flashing red (4 Hz/cycles per sec) = Power fault...

  • Page 8: System Board Components

    Item Description Status Power On/Standby button and system Solid green = System on power LED (node 2) Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present UID button/LED (node 1) Solid blue = Activated Flashing blue (1 Hz/cycle per sec) = Remote management or firmware upgrade in progress...

  • Page 9: Dimm Slot Locations

    Item Description PCIe riser board connector (node 2) System maintenance switch (node 2) Drive backplane power connector (node 2) DIMM slot locations DIMM slots are numbered sequentially (1 through 4) for each processor. The supported AMP modes use the alpha assignments for population order, and the slot numbers designate the DIMM slot ID for spare replacement.

  • Page 10: Drive Numbering

    Drive numbering Item Description Drive bay 2 (node 1) Drive bay 1 (node 1) Drive bay 1 (node 2) Drive bay 2 (node 2) Hot-plug drive LED definitions Component identification 10...
  • Page 11 Item Status Definition Locate Solid blue The drive is being identified by a host application. Flashing blue The drive carrier firmware is being updated or requires an update. Activity ring Rotating green Drive activity No drive activity Do not remove Solid white Do not remove the drive.

  • Page 12: Operations

    Operations Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

  • Page 13: Remove The Drive

    Remove the drive Determine the status of the drive from the drive LED definitions ("Hot-plug drive LED definitions" on page 10). Back up all data on the drive. Remove the drive. Remove the server Operations 13...

  • Page 14: Remove The Processor Air Baffle

    Remove the processor air baffle Power down the server (on page 12). Disconnect all peripheral cables from the server. Remove the server (on page 13). Remove the processor air baffle. Remove the PCI riser board assembly Power down the server (on page 12). Disconnect all peripheral cables from the server.

  • Page 15: Remove The Drive Cage Assembly

    Remove the PCI riser board assembly. A T-10 screwdriver (for horizontal screws) and a T-15 screwdriver (for vertical screws) are required for this procedure. Remove the drive cage assembly Back up all server data on the drive. Power down the server (on page 12). Disconnect all peripheral cables from the server.
  • Page 16 Disconnect the front panel LED board assembly cables. Remove all drives ("Remove the drive" on page 13). Remove the drive cage assembly. To replace the component, reverse the removal procedure. Operations 16...

  • Page 17: Install The Processor Air Baffle

    Install the processor air baffle Install the processor air baffle. IMPORTANT: If the DIMM latches are not fully closed, the baffle will not sit properly. Install the server into the chassis ("Install the server" on page 18). Connect all peripheral cables to the server. Press the Power On/Standby button.

  • Page 18: Install The Server

    Install the PCI riser board assembly. Connect all cables to existing expansion boards. Install the server (on page 18). Connect all peripheral cables to the server. Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.
  • Page 19 To install the component: Prepare the server for installation. Install the server. When seated properly, the server will be flush with the front of the chassis and the release lever will close completely without resistance. Operations 19...

  • Page 20: Setup

    Register the product. Installing the chassis into a rack To install the chassis into a rack, see the HP Apollo a6000 Chassis Setup and Installation Guide on the HP website (http://www.hp.com/go/Apollo_6000/docs). For more information, see the instructions included with the rail kit.

  • Page 21: Powering Up The Chassis

    Connect the AC or DC power cables, depending on the power configuration. When the circuit breakers are powered, the chassis and HP Advanced Power Manager have power. By default, each installed component also powers up. Examine the HP Advanced Power Manager for any errors which may prevent installed components from powering up.

  • Page 22: Installing The Operating System

    Manual installation—Insert the operating system CD into the USB-attached DVD-ROM drive (user provided) and reboot the node. You must download the HP Service Pack for ProLiant from the SPP download site (http://www.hp.com/go/spp/download) and create SPP media so that you can install the drivers.

  • Page 23: Hardware Options Installation

    To remove the component: Update the system ROM. Locate and download the latest ROM version from the HP website (http://www.hp.com/support). Follow the instructions on the website to update the system ROM. Power down the server (on page 12).
  • Page 24 Remove the heatsink from the processor backplate. WARNING: To reduce the risk of personal injury from hot surfaces, allow the heatsink to cool before touching it. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.
  • Page 25 CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid damage to the system board: Do not touch the processor socket contacts. • Do not tilt or slide the processor when lowering the processor into the socket. •...

  • Page 26: Memory Options

    Apply all the grease to the top of the processor in the following pattern to ensure even distribution. Install the heatsink. Install the processor air baffle (on page 17). Install the server into the chassis ("Install the server" on page 18). Connect all peripheral cables to the server.

  • Page 27: Memory Subsystem Architecture

    Memory subsystem architecture The memory subsystem in this server is divided into channels. The processor supports two channels, and each channel supports two DIMM slots. Channel Population order Slot number DIMM slots are identified by number and by letter. Letters identify the population order. Slot numbers are reported by ROM messages during boot and are used for error reporting.

  • Page 28: Ecc Memory

    E = UDIMM (unbuffered with ECC) L = LRDIMM (load reduced) For the latest supported memory information, see the QuickSpecs on the HP website (http://www.hp.com/go/qs). At the website, choose the geographic region, and then locate the product by name or product category. ECC memory The server supports the standard ECC memory correction mode.

  • Page 29: Drives

    Update the system ROM. Locate and download the latest ROM version from the HP website (http://www.hp.com/support). Follow the instructions on the website to update the system ROM.

  • Page 30: Drive Guidelines

    Drive guidelines When adding drives to the server, observe the following general guidelines: • The system automatically sets all device numbers. • If only one drive is used, install it in the bay with the lowest device number ("Drive numbering" on page 10).

  • Page 31: Controller Options

    Controller options The server supports installation of controller options in the PCI riser assembly for node 1 and node 2. The installation procedure for both node 1 and node 2 are the same. To install the component: Power down the server (on page 12). Disconnect all peripheral cables from the server.

  • Page 32: Fbwc Cache Module And Capacitor Pack Option

    FBWC cache module and capacitor pack option To install the component: Power down the server (on page 12). Disconnect all peripheral cables from the server. Remove the server (on page 13). Remove the PCI riser board assembly (on page 14). Connect the FBWC capacitor pack cable to the cache module.
  • Page 33 Install the FBWC capacitor pack into the holder mounted in the server. Route the capacitor pack cables as indicated: Bundle all extra cable close to the capacitor pack and secure using the cable tie. Place the bundled cable under the capacitor pack mounting bracket. Node 1 Hardware options installation 33...

  • Page 34: Hp Trusted Platform Module Option

    Retaining the recovery key/password (on page 36). Enabling the Trusted Platform Module (on page 36). Enabling the TPM requires accessing RBSU. For more information about RBSU, see the HP website (http://www.hp.com/support/rbsu). TPM installation requires the use of drive encryption technology, such as the Microsoft Windows BitLocker Drive Encryption feature.

  • Page 35: Installing The Trusted Platform Module Board

    Recovery Mode after BitLocker detects a possible compromise of system integrity. • HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see the encryption technology feature documentation provided by the operating system.

  • Page 36: Retaining The Recovery Key/Password

    Install the TPM security rivet by pressing the rivet firmly into the system board. Install the PCI riser board assembly (on page 17). Install the server (on page 18). Press the Power On/Standby button. The server exits standby mode and applies full power to the system. The system power LED changes from amber to green.
  • Page 37 OS application TPM settings. For more information on firmware updates and hardware procedures, see the HP Trusted Platform Module Best Practices White Paper on the HP website (http://www.hp.com/support).

  • Page 38: Software And Configuration Utilities

    HP iLO The iLO 4 subsystem is a standard component of HP ProLiant servers that simplifies initial server setup, server health monitoring, power and thermal optimization, and remote server administration. The iLO 4 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface.

  • Page 39: Active Health System

    Management. All key internal subsystems are monitored by iLO 4. SNMP alerts are sent directly by iLO 4 regardless of the host operating system or even if no host operating system is installed. HP Insight Remote Support software (on page 41) is also available in HP iLO with no operating system software, drivers, or agents.

  • Page 40: Intelligent Provisioning

    The data that is collected is managed according to the HP Data Privacy policy. For more information see the HP website (http://www.hp.com/go/privacy). The Active Health System log, in conjunction with the system monitoring provided by Agentless Management or SNMP Pass-thru, provides continuous monitoring of hardware and configuration changes, system status, and service alerts for various server components.

  • Page 41: Hp Insight Remote Support Software

    To access the Erase Utility, click the Perform Maintenance icon from the Intelligent Provisioning home screen, and then select Erase. For more information about the Erase Utility, see the HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/intelligentprovisioning/docs). HP Insight Remote Support software HP strongly recommends that you register your device for remote support to enable enhanced delivery of your HP Warranty, HP Care Pack Service, or HP contractual support agreement.

  • Page 42: Hp Insight Online

    HP Insight Remote Support is available as part of HP Warranty, HP Care Pack Service, or HP contractual support agreement. HP Insight Remote Support Central Connect When you use the embedded Remote Support functionality with an HP ProLiant Gen8 server or HP BladeSystem c-Class enclosure, you can register a server or chassis to communicate to HP through an HP Insight Remote Support centralized Hosting Device in your local environment.

  • Page 43: Hp Service Pack For Proliant

    SPP is a comprehensive systems software (drivers and firmware) solution delivered as a single ISO file with major server releases. This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 servers.

  • Page 44: Using Rbsu

    • Language selection For more information on RBSU, see the HP ROM-Based Setup Utility User Guide on the HP RBSU Information Library (http://www.hp.com/go/rbsu/docs). Using RBSU To use RBSU, use the following keys: • To access RBSU, press the F9 key during power-up when prompted.

  • Page 45: Boot Options

    Force a PXE Network boot by pressing the F12 key. Configuring AMP modes Not all HP ProLiant servers support all AMP modes. RBSU provides menu options only for the modes supported by the server. Advanced memory protection within RBSU enables the following advanced memory modes: •...

  • Page 46: Utilities And Features

    Provides context-sensitive searchable help content • Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab ACU is now available as an embedded utility, starting with HP ProLiant Gen8 servers. To access ACU, use one of the following methods: •...

  • Page 47: Hp Smart Storage Administrator

    Gen8 servers, HP SSA replaces ACU with an enhanced GUI and additional configuration features. HP SSA exists in three interface formats: the HP SSA GUI, the HP SSA CLI, and HP SSA Scripting. Although all formats provide support for configuration tasks, some of the advanced tasks are available in only one format.

  • Page 48: Automatic Server Recovery

    ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND (does not apply to HP ProLiant DL980 Servers), or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer.

  • Page 49: Keeping The System Current

    HP website (http://www.hp.com/go/spp/download). To locate the drivers for a particular server, go to the HP website (http://www.hp.com/go/hpsc) and click on Drivers, Software & Firmware. Then, enter your product name in the Find an HP product field and click Software and firmware Software and firmware should be updated before using the server for the first time, unless any installed software or components require an older version.

  • Page 50: Hp Operating Systems And Virtualization Software Support For Proliant Servers

    HP Proactive Care—For customers running business critical environments where downtime is not an option, HP Proactive Care helps to deliver high levels of availability. Key to these service options is the delivery of proactive service management tools to help you avoid the causes of downtime. If a problem arises, then HP offers advanced technical response from critical system support specialists for problem identification and resolution.

  • Page 51: Troubleshooting

    • Simplified Chinese (http://www.hp.com/support/ProLiant_TSG_v1_sc) The HP ProLiant Gen8 Troubleshooting Guide, Volume II: Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades. To view the guide, select a language: •...

  • Page 52: Cabling

    Cabling Internal server cabling This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 53: Front Panel Led Board Assembly Cabling

    Front panel LED board assembly cabling FBWC capacitor pack cabling SUV cable connectors CAUTION: Before disconnecting the SUV cable from the connector, always squeeze the release buttons on the sides of the connector. Failure to do so can result in damage to the equipment. Cabling 53...
  • Page 54 Item Connector Description Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures For connecting up to two USB devices Video For connecting a video monitor Cabling 54...

  • Page 55: Regulatory Information

    Hewlett-Packard Company, Address: 3000 Hanover Street, Palo Alto, California 94304, U.S. Local representative information (Russian) • HP Russia • HP Belarus • HP Kazakhstan Local representative information (Kazakh) Manufacturing date The manufacturing date is defined by the serial number (HP serial number format for this product): CCSYWWZZZZ Regulatory information 55...

  • Page 56: Turkey Rohs Material Content Declaration

    38 for the week of September 9. Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties) HP Enterprise Servers (http://www.hp.com/support/EnterpriseServers-Warranties) HP Storage Products (http://www.hp.com/support/Storage-Warranties) HP Networking Products (http://www.hp.com/support/Networking-Warranties) Regulatory information 56...

  • Page 57: Electrostatic Discharge

    Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices.

  • Page 58: Specifications

    Specifications Environmental specifications Specification Value — Temperature range* 10°C to 35°C (50°F to 95°F) Operating -40°C to 70°C (-40°F to 158°F) Shipping 28°C (82.4°F) Maximum wet bulb temperature 10°C to 25°C (50°F to 77°F) 130 W CPU option — Relative humidity (noncondensing)** 10% to 90% Operating...

  • Page 59: Support And Other Resources

    Active Health System log (HP ProLiant Gen8 or later products) Download and have available an Active Health System log for 3 days before the failure was detected. For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.hp.com/go/ilo/docs).
  • Page 60 HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material.
  • Page 61 HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione.
  • Page 62 Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:...
  • Page 63 HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local.
  • Page 64 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.
  • Page 65 Support and other resources 65...
  • Page 66 Support and other resources 66...

  • Page 67: Acronyms And Abbreviations

    Acronyms and abbreviations ABEND abnormal end Array Configuration Utility Advanced Data Mirroring Advanced Memory Protection Automatic Server Recovery Customer Self Repair DDDC Double Device Data Correction double data rate DDR3 double data rate-3 DHCP Dynamic Host Configuration Protocol FBWC flash-backed write cache graphics processing unit Acronyms and abbreviations 67...
  • Page 68 HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Administrator HP SUM HP Smart Update Manager Integrated Lights-Out Integrated Management Log International Organization for Standardization LAN on Motherboard LRDIMM load reduced dual in-line memory module NVRAM nonvolatile memory...
  • Page 69 Restriction of Hazardous Substances serial attached SCSI SATA serial ATA Secure Digital SDDC Single Device Data Correction Systems Insight Display Systems Insight Manager HP Service Pack for ProLiant serial, USB, video TMRA recommended ambient operating temperature Trusted Platform Module Acronyms and abbreviations 69...
  • Page 70 UDIMM unregistered dual in-line memory module unit identification Version Control Agent VCRM Version Control Repository Manager Acronyms and abbreviations 70...

  • Page 71: Documentation Feedback

    Documentation feedback HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any errors, suggestions, or comments to Documentation Feedback (mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the URL when submitting your feedback.

  • Page 72: Index

    HP 59 hardware options installation 23 customer self repair (CSR) 59 health driver 48 help resources 59 HP Insight Diagnostics 40, 41 Declaration of Conformity 55, 56 HP technical support 50, 59 HP website 59 diagnosing problems 51 diagnostic tools 38, 40, 47, 48...
  • Page 73 installing I/O modules 20 ROM-Based Setup Utility (RBSU) 36, 43, 45 installing operating system 22 ROMPaq utility 38, 47, 48 installing the processor air baffle 17 Integrated Lights-Out (iLO) 38, 40 Integrated Management Log (IML) 40 safety considerations 48, 55, 57 safety information 48, 55 SAS drives 10 Japanese notice 55...
  • Page 74 HP 59 Index 74...

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